Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Webinar Management: Plan, host, and manage webinars using Microsoft Teams, WebEx, and other platforms as needed. Ensure smooth execution and technical setup for all webinars.

• Global Coordination: Coordinate and execute webinars for a global audience, considering various time zones and regional preferences.

• Communication: Engage with presenters and participants to ensure clear communication before, during, and after webinars. Facilitate Q&A sessions and manage attendee interactions.

• Technical Setup: Oversee the technical setup of webinars, including audio/video checks, screen sharing, and troubleshooting any technical issues that arise.

• Marketing Automation: Create compelling emails and landing pages using marketing automation platforms. Ensure alignment with overall marketing strategies and campaigns.

• Content Management: Work closely with the content team to develop engaging webinar content and materials. Assist in post-webinar content creation, such as recording edits and follow-up communications.

• Performance Tracking: Monitor and analyze webinar performance metrics. Provide insights and recommendations to improve future webinars.

• Flexibility: Adapt to varying schedules and time zones to support global webinar initiatives. Be available for early morning or late evening sessions as required.

• Collaboration: Collaborate with cross-functional teams including sales, product, and customer support to align webinar topics with business goals and customer needs.

WHAT YOU BRING:

• Bachelor's degree in marketing, business, communications or related field

• 3 - 5 years of work experience in Marketing

• Proven experience in hosting and managing webinars on Microsoft Teams, WebEx, or similar platforms.

• Experience with global webinar coordination and execution.

• Hands-on experience with marketing automation platforms (e.g., Salesforce marketing cloud, HubSpot, Marketo, Pardot) for email and landing page creation.

• Flexible and adaptable to changing schedules and priorities.

• Detail-oriented with a commitment to delivering high-quality work.

• Self-motivated and capable of working independently as well as part of a team.

• Certification in digital marketing or a related field.

• Familiarity with CRM systems like Microsoft Dynamics

• Experience in B2B marketing.

• Excellent communication and presentation skills.

• Strong organizational and project management skills.

• Ability to troubleshoot technical issues quickly and effectively.

• Analytical skills to monitor and interpret webinar performance data.

• Creative skills for designing engaging emails and landing pages

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Your key tasks 

• Support in maintenance of Employee Personnel Files
  • Ensure that employee documents are deleted/removed according to Avaloq Global Retention Policy
  • Ensure pre-employment documents are maintained/stored in Personnel Sharepoint Folder.
  • Uploading pertinent documents in employee E-dossier in SAP
• Support in Onboarding Activities
  • Support in monitoring pre-employment requirements for New Joiners
  • Sending of Onboarding Invite to new Joiners (sending of Calendar Invites only. Onboarding Agenda and Welcome Email)
• Support in Offboarding Activities
  • Schedule and confirm Exit interviews with Leaver employee/s (sending calendar invites only)
• Assist with Government Statutory reporting or any related report (as needed)
  • Prepare Philhealth ER-2 enrolment
• Participate in HR Operations Meetings (Bi Weekly, TRILA etc)
  • Actively participate in brainstorming sessions  and process improvement initiatives
• Others
  • Support in creation of regular reports and presentations as needed
  • Assist HR Department to perform all other duties as assigned

• Managing the day-to-day operations of the Raffles residential business.
• Ensuring the appropriate processes and procedures are in place to address current and future needs of the business.
• Facilitating the consistent application, implementation and improvement of people processes and initiatives to build productivity and performance.
• Producing accurate and detailed submissions, reports, and other property documentation.
• Fostering a culture of inclusion, innovation and service excellence within the Raffles Residential Business.

Primary Responsibilities    

• Responsible in tax reporting and compliance.
• Leads the tax and regulatory audit.
• Assist in external, statutory & internal audits related to tax and compliance.
• Extends help in completion of Hyperion reporting.
•  
• Tax Reporting and Legal
• Reconciles and prepares the following tax returns and computes tax liabilities prior to payment and electronic filing in  EFPS:
  • Value Added Tax – VAT
  • Withholding taxes (compensation, expanded and final tax)
  • Fringe Benefit Tax – FBT
  • Other tax reports and listings
  • Corporate Income Tax
  • Documentary stamp tax
  • E-submission of tax listings such as monthly alphalist, input VAT & output VAT
• Ensure compliance with annual tax information reporting.
  • Annual Information Returns
  • Annual alphabetical list
  • Inventory List
• Runs and prepares the annual books of accounts submission.
• Perform test of transactions and test or reasonableness
• Assist in responding and acting on letters received from BIR, LOAs, Tax Mapping and government regulatory agencies for queries and assessments.
• Initiates processing of new and renewal application of business permit for all locations and related documents such as barangay clearance, community tax certificate, etc.
• Ensure renewal of tax clearance and other related tax documents
• Files and maintains tax and legal documents and other financial records. To ensure completeness and orderliness based on established guidelines on filing system and retention period.
• Assist in legal document request related to corporate secretary and other bidding requirements of business units.
• Ensure application and compliance with tax treaty applications, tax residency certificate and other tax certifications.
• Lead the VAT refund application.
• Assist in preparing and coordinating with the internal for HFM/Hyperion Group reporting.
• Properly update the BLIKA system – for monthly, quarterly, and annual compliance and risk assessment
• Performs tax risk exposure assessment, including tax planning.
• Coordination with the Regional Tax Director, if needed

As a SEO Manager, you will play a pivotal role in coordinating SEO efforts carried out by a team of Technical SEO Specialists. You will work closely with the Director of SEO to develop and implement effective SEO strategies, ensuring adherence to industry-leading standards and a commitment to quality. Your role will involve prioritizing tasks, evaluating completed work, and serving as a key point of escalation for Specialist team members.

Duties and Responsibilities:

• Collaborate with the Director of SEO to develop and implement SEO strategies.
• Actively participate in weekly SEO Meetings, contributing to problem-solving and team strengthening efforts.
• Conduct weekly Same Page meetings with Technical SEO Specialists to ensure alignment and progress.
• Serve as the first point of escalation for Technical SEO Specialists.
• Conduct comprehensive 'Find-and-fix' SEO audits on client websites using industry-leading SEO software and best practices.
• Review and address strategy-based SEO issues raised by Account Managers or clients.
• Collaborate with other SEO departments (Content, Local, Link Building) to achieve client and company objectives.
• Utilize data to inform and influence SEO strategies.
• Coordinate with other digital marketing departments (PPC, Social, D&D) to meet business objectives.
• Stay updated on SEO and integrated marketing trends.

• Analytical and perceptive individual with strong communication skills and the ability to collaborate effectively with diverse teams.
• Current knowledge of SEO practices and techniques is essential.
• Proven experience as an SEO Manager, SEM Manager, or similar role.
• Deep understanding of relevant and current SEO best practices.
• Knowledge of HTML/CSS is a plus.
• Experience with SEO reporting platforms such as Rank Ranger, Ahrefs, SEMRush, Agency Analytics, etc.
• Familiarity with relevant tools (e.g., Conductor, Screaming Frog, MOZ, Ahrefs, GSC) and web analytics tools (e.g., Google Analytics, WebTrends).
• Excellent communication skills and dependability.
• Strong organizational and leadership skills.
• Analytical mindset with numerical aptitude.
• Bachelor's degree in Marketing, Business, or related field.
• Technology Requirements: Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.
• Open to working Pacific Standard time, this means a graveyard shift for the Philippines.

Your Responsibilities  

As our Business Manager – Operations, you will be responsible for providing day–to–day support to our Chief Operating Officer (COO), a member of the executive team, based in Zurich, Switzerland. As her right–hand, you will support her in a variety of tasks, from administrative to strategic. Your ability to communicate, think critically, and manage projects will be key to your success. Among others, you will: 

• Monitor and report on the Operations division’s budget, initiatives and activities. 
• Act as the Operations Management Team’s secretary, document discussions, follow up on decisions and action items, and support the members as needed. 
• Create content for internal and external audiences, from analyst to the board level. Synthesize complex processes and situations into meaningful strategic and visual content. 
• Improve processes and identify areas of improvement across the organization to drive efficiency and effectiveness in planning, reporting and communication with the team and internal stakeholders. 
• Organize and execute team activities, provide ad-hoc administrative support, including expense management, travel, training and meeting arrangements, note-taking, and events planning and coordination 
• Own policies, processes, and internal tools together with the Executive Assistants/Administrative Assistants across different divisions 

The Office Admin Executive (Office Manager) is responsible for ensuring smooth and efficient office operations. This role requires a versatile individual who can manage various administrative and operational functions, including office management, travel bookings, billing, event planning, vendor and courier management.

Reporting to the Admin Manager, your key responsibilities are the following:

• Office Management and Facilities Management
  • Oversee daily office operations, ensuring a clean, organized, and safe working environment.
  • Coordinate with building management for maintenance and facility-related issues.
  • Manage office supplies inventory and place orders as needed.
  • Supervise office support staff and ensure efficient workflow.
• Travel & Booking Management
  • Arrange travel accommodations, including flights, hotels, and transportation for visitors and employees.
  • Ensure all travel bookings comply with company policies and budgets.
  • Maintain travel records and prepare travel itineraries for employees.
  • Assist employees with VISA applications and other travel-related documentation.
• Billing and Invoice Management
  • Work with our Finance team in handling accounts payable and receivables, ensuring timely and accurate processing of invoices, including reimbursements for company-related expenses.
  • Maintain accurate financial records and assist in budget preparation, alongside our Finance team.
  • Coordinate with vendors and suppliers regarding billings/invoice processing.
• Events Management
  • Plan and coordinate company events, townhall meetings, and engagement activities.
  • Manage event logistics, including venue selection, catering, and transportation.
  • Work with internal teams and external vendors to ensure successful event execution.
  • Monitor event budgets and ensure cost-effective planning with assigned Project Lead/s.
• Vendor Management, and Courier Management
  • Maintain relationships with vendors and ensure timely delivery of goods and services.
  • Oversee courier services for the office, ensuring efficient and timely delivery of mail, company devices, and packages.
  • Track and manage office assets and equipment, alongside IT team.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

As a Project Manager Senior - Professional Services, you will primarily be supporting clients across Asia Pacific (Including the Philippines) for our Commercial Lending Products. However, there will be opportunities to work for other FIS Products if opportunity arises.

About the team

You will be part of a Regional Project Management team that is composed of seasoned Project Managers across Asia Pacific to be lead by the Project Management Director.

What you will be doing

• End-to-End Project Management for Software Implementation Projects under the Commercial Lending space.

• Plans and coordinates all aspects of  projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed.

What you bring:

• At least 3-5 years of end-to-end Project Management experience in IT Software Implementation Projects for Banking/ Lending/ Capital Markets.

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Must have background and demonstrated skill in managing project budgets and timelines as the primary project manager on the vendor side (as oppose to the client/banking side)

• Must have client face to face experience for business requirement gathering and analysis.

• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)

• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum

• Skills in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech.

• Competitive salary and benefits

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Company Profile

Our client is a privately owned, independent company headquartered in Singapore and first established in 2004 with the sole intention of carrying out chemical distribution services, especially to commodity industries in many parts of the world.

The client provides excellent connectivity with emerging markets and firmly believes in timely and perfectly managed procurement services. They offer supply chain management services, inbound/outbound logistics, and chemical products consulting. The client services are always client-based and tailored to the needs and desires of each customer.

The client now operates in 12 regional offices and represents a growing number of businesses that are serving a variety of markets.

This is a great opportunity to gain experience in a company that ensures career advancement to the employees.

Job Overview:

As an Assistant Sales and Marketing Manager, the job will play a crucial role in supervising the sales activities from promotions up to purchase orders.

This job involves maintaining and generating businesses in the Philippines.

Duties and Responsibilities:

• Supervise all sales activities.
• Regular meetings with potential customers and Suppliers.
• Generate new sales. Sourcing for all potential suppliers and customers for the Philippines market.
• Responsible for the procurement from chemical manufacture companies in PH.
• Maintaining existing businesses with Philippines suppliers and customers.
• Other duties as assigned by management.
• Provide market insight for the sales of the company’s products.

• Bachelor degree in Chemical Engineering, Chemical Science, Marketing, or any related courses.
• With at least 3 to 5 years of experience in sales and marketing.
• Must have a background working in the chemical trading industry or manufacturing of raw materials industry.
• Having experience in trading/selling basic commodity/ chemical raw materials is an advantage.
• Good communication skills and fluency in English.
• Detail-oriented, humble, and has initiative to perform.

Job type: Permanent
Employment type: Full-time/Direct Employment
Schedule: Monday to Friday
8:00 am to 5:00 pm OR 9:00 am to 6:00 pm
Location: Ayala Avenue, Makati City (Onsite)
Industry: Chemical Trading / Manufacturing of Raw Materials

• Oversee daily cash transactions, including advances, liquidations, reconciliations, and reports
• Oversee accounts payable functions and ensure invoices and statements are paid in a timely manner with proper receipts or documentation to account for them
• Ensure that all transactions are documented and reported to the external accountants and the PETA Foundation’s Finance Department on a weekly and monthly basis
• Perform cash flow analysis
• Oversee foreign currencies and reconcile monthly 
• Oversee payroll, including reviews, approval, and distribution
• Liaise with accountants on payroll changes, including new hires and terminations
• Handle monthly invoices and reimbursements for contractors
• Manage taxation issues and ensure compliance with tax regulations
• Assist with the preparation and filing of quarterly taxes
• Act as the main contact for bankers, auditors, consultants, vendors, and service providers
• Provide support for audits
• Contribute to budget planning, as needed
• Analyze, investigate, and correct accounting entries
• Maintain a list of governmental registration renewals and ensure filings are completed on time
• Supervise the bookkeeper
• Create and maintain standard operating procedures
• Perform any other duties assigned by the supervisor

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications, we only process one application at a time; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

_______________________________

About the job
Role:  Operations Manager
Work schedule: Full Time | 40 hours per week | Monday to Friday | Eastern Time,  can be flexible +/- 2 hours
Type of Contract: Independent Contractor
Salary Range: starting at 2,000 USD per month (depending on skills and experience)

_______________________________
About the Role:

We are looking for an experienced Strategy & Operations Manager who will provide support with clerical tasks, ensuring all related corporate procedures are well-organized and performed on time. A successful candidate should be able to act proactively and without guidance while understanding the executive's needs and adhering to its policies. 

Duties and Responsibilities:

• Data Management - This involves planning how and where to collect data, analyzing it, and setting a schedule for reviewing and reporting. This role also manages company documentation, ensuring it is clear and accessible for new hires.
• Operation Management - This person independently optimizes business operations, addresses bottlenecks, and acts as a strategic partner to drive growth and profitability. They must have a deep understanding of all internal processes.
• Customer fulfillment logistics - This includes handling financial transactions with manufacturers, coordinating the import and delivery of goods, and overseeing final delivery and installation. Effective communication with partners and customers is essential.
• Tracking and solving customer issues - Responsibilities include swiftly addressing customer problems with spa products, managing payments to service technicians, and ensuring service quality. Proficiency in all products is necessary.
• Special Projects - This role involves strategy, planning, and execution of new initiatives such as setting up manufacturing, opening retail stores, partnering with hotels, and launching new brands.
• Technician Community Management - This involves identifying, attracting, negotiating with, and engaging technicians. The role ensures technicians are well-trained, reliable, and satisfied working with the company.
• Research - Conducting research to find the best service technicians and delivery services in key markets to establish a strong logistics framework.

• A minimum of 4 years experience working in Engineering / Customer Experience / Logistics / Marketing)
• Profound experience with office management systems and procedures. Outstanding Office 365, Google Workspace, and Canva knowledge
• High attention to detail, exceptional organizational skills, and time management
• Strong verbal and written communication skills in English
• Entrepreneurial mindset and desire to be an entrepreneur or grow into a key role at a fast-growing startup
• Technical by nature, can grasp new tools and software quickly.

About Pearl:

Pearl connects top talent from around the world with US and EU based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

About the job
Role:  Operations Analyst
Work schedule: Full Time | 40 hours per week | Monday to Friday, 8 AM to 6 PM Pacific Time
Type of Contract: Independent Contractor
Salary Range: up to 2,000 USD per month (depending upon skills and experience)

About the Role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced company.

Duties and Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies.

• Bachelor's degree in Business Administration, Data Analytics, or related field
• At least 2-3 years of experience in operations, quality assurance, or customer service environments
• Proficiency in data analysis tools like MS Excel, SQL, Tableau and PowerBi, project management tool like Jira and Slack
• Knowledge of healthcare-specific terminology
• Project management experience is a plus!
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

As an eCommerce Operations Supervisor, you will report directly to the Manager of eCommerce Operations and will be responsible for overseeing the day-to-day activities of the eCommerce Operations team, including managing tasks, ensuring process consistency, and facilitating clear communication of goals and priorities. The eCommerce Operations Supervisor will oversee team members, ensuring efficient and accurate execution of business plans and strategies.

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into select strategic Telco accounts in the Philippines. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise-wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major accounts within Philippines Top Telco account
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—C-level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of the cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior-level connects in the named accounts

Job Summary: The Executive Assistant will be primarily responsible for managing customer service issues, coordinating with our factory, and overseeing operational tasks. This role requires excellent communication skills, problem-solving abilities, and the capability to hire and manage additional customer service representatives as needed.

Salary: PHP 35,000 - 40,000

Key Responsibilities:

**Customer Service:**

- Handle customer service issues, including product replacements and complaints, in a timely and professional manner.

- Maintain a high level of customer satisfaction by providing prompt and effective responses to customer inquiries.

- Develop and implement customer service policies and procedures to improve service quality.

**Operations:**

- Communicate regularly with our manufacturing partner to ensure production schedules are met and any issues are promptly addressed.

- Coordinate logistics for shipping containers, including scheduling cargo ships and arranging pickups at ports.

- Manage relationships with 3PL providers to ensure efficient delivery of products to US, UK, and EU markets.

- Oversee the transloading process when required, ensuring products are correctly transferred between locations.

- Monitor inventory levels and coordinate with the factory and 3PL providers to prevent stockouts and overstock situations.

**Team Management:**

- Assess the need for additional customer service representatives based on business demands.

- Recruit, train, and manage a team of customer service representatives as required.

- Provide ongoing support and development opportunities for the customer service team.

Qualifications:

- Proven experience in a customer service or operations role, preferably within a similar industry.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Ability to work independently and make decisions in a fast-paced environment.

- Experience in managing a team and coordinating with external partners.

- Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the team handling your application.

About the Job:

Role: Operations Associate (with project management exp)
Schedule: Full Time | 40 hours per week | Monday to Friday, 9 AM to 5 PM Eastern Time
Type of Contract: Independent Contractor
Salary: up to 1,600 USD per month (depending on skills and experience)

In this role, you will play a crucial role in ensuring the smooth operation of our customer success processes, lead nurturing, data management, and internal communications. Your role will involve direct interaction with clients, administrative support to executives, and ensuring that all internal processes are running efficiently.

Duties and Responsibilities:

Customer Success

• Serve as the first point of contact for new customers, addressing their needs and ensuring access to our product.
• Conduct bi-weekly check-ins with clients via Slack and schedule clients for more in-depth assistance with the Customer Success Manager.
• Request customer reviews after auditing their use of the platform 60 days after their subscriptions begin.

Lead Nurturing

• Call booked leads on Closer calendars and confirm their attendance for scheduled meetings.

Data/Subscription Upkeep

• Ensure leads are properly tagged in the CRM and maintain active subscriptions after the Customer Success Manager enables their software access.

Internal Communications

• Facilitate effective communication within the executive and Sales/Account Management teams.

Ad-hoc Executive Admin Tasks

• Provide administrative support to executives, including calendar management and travel arrangements.
• Assist in organizing and scheduling meetings.
• Handle initial executive admin tasks and manage small-scale projects under supervision.

Immediate tasks anticipated for the candidate to fully own on week 1:

• Attend onboarding sessions and meet with key team members.
• Begin familiarizing with company systems and tools.
• Take over basic data entry and management tasks.
• Assist in organizing and scheduling meetings.
• Start managing small-scale projects under supervision.
• Handle initial executive admin tasks such as calendar management and travel arrangements.

• At least 2 years of relevant experience in the role or in project management
• Has a strong background and well- educated in financial markets, trading, excluding crypto.
• Proficient in using tools like Trello, with experience in project management or operations.
• Proficiency in GoHighLevel and other tools such as Google Workspace and Slack
• Communication: Strong written and verbal communication skills.
• Organizational Skills: Detail-oriented, organized, and capable of managing multiple tasks simultaneously.
• Confidentiality: Ability to handle confidential information with discretion.

• Competitive salary and benefits package 
• Positive and collaborative work environment
• Opportunity to make a difference in a growing company you love
• Flexible PTO (we understand busy seasons!)
• Opportunity to work remotely, occasionally interacting with European and Hong Kong time zones.

Position : Operations QA Analyst

Working Hours : Full-Time; 40 hours/week; US Pacific Time Zone Work Hours

Salary: USD 1,000 - USD 1,700/month

About the role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced

company.

Main Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies

• Bachelor's degree in Business Administration, Data Analytics, or related field
• 2-3 years of experience in quality assurance in a customer service environment
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Proficiency in data analysis tools (e.g., Excel, SQL)
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

Bonus Points:

• Experience with call center operations or customer service metrics is preferred
• Proficiency with reporting software (e.g., Tableau, Power BI)
• Knowledge of healthcare-specific terminology
• Project management skills
• Background in statistical analysis or data science
• Experience in developing and delivering training programs

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

**LOOKING FOR FILIPINO CITIZENS BASED IN METRO MANILA OR ANY NEARBY LUZON AREA**

Work Hours             : M - F, 8:30 AM to 5:00 PM, PST/ 12am - 9am, PHT

Salary                       : 1000-1,200 USD

Job responsibilities:

•  Provide a high level of service to all of our business units with focus on: 
• Speed of Service, turning work around in a timely manner
• Creating a High-Quality work product
• Being Highly Responsive to internal customers

• Process and record deal data, timely and accurately
• Compiles and distributes regular recurring reports for weekly update meetings
• Produces presentation materials with direction from management and/or team leads
• Maintains consistency with various company form documents
• Research lease agreements and tenant data to generate summary reports
• Maintains tenant design criteria manuals for each assigned property
• Tracks and monitors all delivery dates required by a lease
• Encode updates about tenants and leases received from Property Management and Leasing teams
• Check emails daily (manage personal inbox and administrative inboxes)
• Sales Data Entry and reporting
• COI Data Entry and reporting
• Edit Site Plans
• Perform other duties as assigned

Qualifications: 

• Bachelor’s degree 
• Minimum 5 years of experience in an administrative support or data compilation role 
• Ability to communicate clearly and effectively, both orally and in writing, with different audiences 
• Team player who is organized, proactive, and works well with others 
• Comfortable working in a high growth organization with a sense of urgency
• Familiarity with commercial leasing language, retail lease agreements and/or paralegal experience a PLUS 
• Prior experience working U.S. hours and shifts 
• Yardi familiarity a PLUS (property accounting software
• Residing in Metro Manila and Luzon (nearby) areas

Must have proficiency in:

• Microsoft Tools (excel, PowerPoint, word, etc
• Google Suite
• Gmail
• Adobe illustrator

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Wrist Shared Service Center is looking for a Continuous Improvement Project Manager who will be responsible for leading and managing business process improvement projects aimed at enhancing efficiency, quality, and customer satisfaction within WSC. You will work closely with cross-functional teams to identify opportunities, develop innovative solutions, and implement best practices to drive operational excellence and achieve strategic objectives. This role requires strong project management skills, deep expertise in continuous improvement methodologies, and the ability to lead change management initiatives effectively.

The Project Manager requires a strong background on Project Management, Process Improvement, Automation, and Team Leadership. You will play a crucial role of building up and shaping the direction of the Process Excellence (PEX) Function as we continue to expand and optimize our processes in WSC.

What you'll be doing:
Project Leadership and Management:

• Supervise a team of analysts and Six Sigma Belts.
• Provide mentorship and oversight for projects.
• Ensure alignment with organizational goals.
• Establish project objectives, scopes, and deliverables.
• Develop comprehensive project plans and schedules.
• Identify, develop, and drive process improvement projects.
• Lead the design, development, and piloting of business process optimization.
• Proactively identify and mitigate project risks.
• Provide clear direction, guidance, and support to project teams.

Process Analysis and Optimization:

• Conduct thorough analysis of existing processes.
• Construct project charters outlining roles, tasks, and budgets.
• Utilize data-driven insights and continuous improvement methodologies.
• Redesign processes, streamline workflows, and eliminate waste.

Change Management and Stakeholder Engagement:

• Develop collaborative relationships with leadership and service teams.
• Implement change management strategies.
• Drive process improvement delivery.
• Prepare and presenting business cases and management information reporting.

Performance Monitoring and Reporting:

• Define key performance indicators (KPIs) and metrics.
• Establish robust monitoring and reporting mechanisms.
• Lead the planning, design, and implementation of the center’s service management framework.
• Conduct regular service performance surveys.

Continuous Learning and Development:

• Stay abreast of industry trends and best practices.
• Share knowledge and best practices with team members.
• Mentor junior staff and contributing to organizational capabilities

What we're looking for:

• Bachelor's degree graduate, preferably in Business or Supply Chain Management.
• Strong expertise and practical experience in a wide range of continuous improvement techniques including TQM, lean, and six sigma methodologies.
• Certification at the Black Belt level preferred.
• Proven track record of leading and delivering complex improvement projects, achieving measurable results, and driving sustainable change.
• Excellent leadership, communication, and interpersonal skills, capable of effectively influencing and collaborating with diverse stakeholders.
• Advanced analytical and problem-solving abilities, proficient in data analysis tools.
• Proficiency in change management, project management methodologies, process mapping tools, and Microsoft Office.
• Experience in handling projects across various functions including Operations, HR, Finance, IT, Master Data, and Business Intelligence.
• 10+ years of experience in operations/technical management in a lean operations excellence environment.
• Minimum 5 years of experience in a shared service setup.
• Preference given to candidates willing or able to travel internationally.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work-setup: Hybrid

Job Title: Influencer Manager

Schedule: PST/EST

Salary: $800 - 1,400 USD/month

Responsibilities:

Influencer Strategy Development:

• Develop and implement a comprehensive influencer marketing strategy that aligns with Obvi’s brand goals and marketing objectives.
• Identify and establish relationships with key influencers and brand ambassadors in the health and wellness space.
• Campaign Management:
• Plan, execute, and manage influencer campaigns from start to finish, ensuring timely delivery and alignment with brand messaging.
• Coordinate with influencers to create engaging content that promotes Obvi’s products and brand values.

Relationship Building:

• Build and maintain strong, long-term relationships with influencers, ensuring ongoing collaboration and partnership.
• Negotiate contracts and agreements with influencers to ensure mutually beneficial terms.
• Performance Tracking and Reporting:
• Monitor and analyze the performance of influencer campaigns using various metrics and tools.
• Provide regular reports on campaign performance, including insights and recommendations for optimization.

Brand Advocacy:

• Act as a brand ambassador for Obvi, ensuring influencers understand and effectively communicate our brand values and product benefits.
• Develop and implement strategies to increase brand awareness and loyalty through influencer partnerships.
• Content Collaboration:
• Collaborate with the content and marketing teams to ensure influencer content aligns with overall brand campaigns and strategies.
• Provide creative direction and feedback to influencers to ensure high-quality content creation.

Required:

• Experience in influencer marketing or social media management, preferably within the health and wellness or consumer goods sectors.
• Strong understanding of current influencer marketing trends and best practices.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency with social media platforms and influencer marketing tools.
• Analytical skills to assess campaign performance and make data-driven decisions.
• Experience with influencer marketing platforms
• Familiarity with content creation and editing tools

Preferred:

• A bachelor’s degree in Marketing, Communications, Public Relations, or a related field (preferred).

Are you a seasoned social media expert, who wants the freedom and flexibility to work from anywhere? Join our team today!

As a Social Media Manager, you will play a pivotal role in shaping our brand’s digital presence. Your mission: to create meaningful connections, amplify our message, and drive engagement across various platforms. If you’re passionate about social media, have a knack for strategy, and thrive in a dynamic environment, we’d love to have you on our team.

Responsibilities:

• Lead client retention efforts through SMS, newsletters, and emails.
• Coordinate major public relations announcements.
• Promote and oversee the maintenance of the mobile application.
• Continually monitor the company’s online reputation.
• Register the company in more than 150 directories.
• Gather client testimonials and reviews.
• Monitor statistics for lead-to-client conversions.
• Manage the growth and maintenance of the referral network.
• Oversee all marketing content creators.
• Prepare and deliver a comprehensive report on a weekly basis.
• Research local events for potential offline marketing opportunities.

• At least 1 year of social media account management experience. You’ve navigated the ever-changing landscape of likes, shares, and retweets.
• A Bachelor’s degree in Marketing, Communications, or a related field is preferred. Your academic foundation will complement your practical skills.
• Excellent English and communication skills are a must. Your words will shape our brand’s voice.
• You’re comfortable with social media analytics tools and can decipher insights like a pro.
• Think outside the box. Surprise us with fresh ideas and innovative campaigns.
• Juggling multiple tasks? No problem. Your multitasking abilities and attention to detail keep everything on track.
• Adaptability is your middle name. You thrive in a fast-paced environment where priorities shift.
• Confidentiality matters. You’ll handle sensitive information with care.
• Anticipate needs, propose solutions, and take initiative. We value proactive team members.
• Willingness to work on Pacific Daylight Time (PDT) schedule. Let’s bridge time zones together.
• Own a Laptop or Desktop with 8GB RAM, Core i5 or above, and Microsoft Office. Plus, a reliable internet connection (at least 10 Mbps).

At Whizz, we're dedicated to revolutionizing transportation for delivery drivers, ensuring that everyone has access to reliable mobility solutions, irrespective of financial barriers. Our mission is to democratize access to vehicle ownership and financing, empowering drivers to achieve success in their delivery careers. We're committed to making transportation seamless and hassle-free, allowing drivers to focus on delivering top-quality service to their customers.

We are seeking a talented and results-driven CRM Marketing Manager to join our marketing team. If you're passionate about creating compelling customer engagement strategies and optimizing marketing funnels, we want to hear from you!

Responsibilities:

• Develop engaging and persuasive copy for email, SMS, and messenger marketing campaigns.
• Optimize and launch new acquisition funnels using Brevo, Make, and Zapier.
• Collaborate with AI tools, copywriters, and designers to create compelling images and GIFs for emails and messengers.
• Use Metabase and other analytical tools to interpret funnel performance, identify drop-off points, and suggest optimization strategies.
• Design and execute A/B tests to improve conversion rates.
• Produce detailed reports, extract insights from data and implement changes.
• Work closely with the sales team to develop content and tools that support the funnel and improve conversion rates.

• Minimum 2 years of experience as a CRM Marketing Manager or similar role.
• Proficiency in CRM systems (e.g., Brevo, Customer iO) and marketing automation tools (e.g., Make, Zapier).
• Strong data analysis skills and ability to generate reports using Metabase and Google Sheets/Slides.
• Experience with A/B testing and experimentation.
• Excellent copywriting skills with a focus on overcoming banner blindness.
• Understanding of content marketing and its role in driving acquisition.
• Familiarity with Agile marketing methodologies.
• Strong adaptability, business acumen, and results-driven mindset.
• Excellent English proficiency (C1+); French proficiency (B2+) is a plus.
• Bachelor's degree in Marketing or related field is preferred but not required.

Ready to drive change and revolutionize transportation? Apply now and be part of our journey to transform the industry together!

Send a cover letter and your CV to hr@getwhizz.com. The cover letter should explain why your experience and expertise will multiply business performance.

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

Finance Manager

Location: Remote

Job Type: Full-time

Company Overview

Whizz is an innovative e-bike/e-moped subscription service catering to delivery drivers in the US. We partner with leading companies like DoorDash and Grubhub, offering affordable $159/month rental subscriptions to independent delivery workers. In just two years, Whizz has grown rapidly, managing a fleet of 2,500 e-bikes primarily in New York and New Jersey, achieving a remarkable 250% year-over-year growth rate. Our mission is to serve an underserved audience of gig workers, aiming to manage the largest electric two-wheeler fleet in the US. Our dynamic team of 90 people is expanding quickly.

Key Responsibilities

• Plan, Organize, and Execute Financial Tasks and Projects: The Finance Manager will be responsible for planning, organizing, and executing various financial tasks and projects that are critical to the company's operational and strategic objectives. This includes creating financial plans, managing financial risks, and ensuring that the financial operations align with the overall business goals.
• Provide and Interpret Financial Reports for Management: You will be tasked with preparing comprehensive financial reports and analyzing financial data to provide meaningful insights and recommendations to the managerial team. This involves interpreting financial information and trends to support decision-making and advising on possible courses of action to improve financial performance and operational efficiency.
• Manage the Preparation of the Company’s Budget: A key responsibility is to oversee the budgeting process, which includes developing the annual budget, monitoring expenses, and ensuring that the budget aligns with the company’s financial goals and strategies. This requires meticulous planning and coordination with various departments to compile and review budget proposals.
• Estimate Funds for Short and Long-Term Financial Objectives: You will be responsible for making accurate estimates of the funds required to meet both the short-term and long-term financial objectives of the company. This includes forecasting cash flows, identifying financial risks, and planning for capital expenditures and operational funding needs.
• Payroll accrual and payment: In this role, you will be responsible for accurately calculating and recording payroll accruals to ensure that all employee compensation and related expenses are properly accounted for in financial records. Additionally, you will oversee the timely and compliant disbursement of payroll payments, ensuring that all employees receive their correct compensation and that payroll processes align with regulatory requirements.

• Proven experience in a finance/accounting role 3+ years;
• Advanced Excel and Google Sheet skills: expertise in using advanced functions and formulas;
• Comprehensive understanding of QuickBooks Online, experience in managing company financials;
• Good understanding of accounting principles and financial regulations in the US (GAAP);
• Ability to support and collaborate with a finance team effectively;
• Readiness to work in a high-growth startup, with the ability to help build processes from scratch, not just maintain existing ones.

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunity to contribute to the finance function in a rapidly growing startup.
• Collaborative and innovative work environment.
• Potential for career growth and advancement within the company.

Join Whizz and play a crucial role in revolutionizing the e-bike/e-moped subscription industry while supporting the gig economy. We'd love to hear from you if you’re a finance professional passionate about driving growth and operational excellence.

Send your resume to recruiter1@getwhizz.com, pedal towards your success!