Join Octal Philippines Inc. as an IT Manager
As an IT Manager, you will play a crucial role in overseeing the company's IT strategy, ensuring that our technology solutions align with business goals. You will manage our IT infrastructure, lead a team of IT professionals, and drive initiatives to enhance efficiency and security across our operations.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• At least 5 years of experience in IT management within the banking industry.

• In-depth knowledge of banking applications, and user support, regulatory compliance, and risk management.

• Demonstrated experience in managing IT budgets, resources, and vendors.

• Strong leadership skills with the ability to motivate and develop a technology team.

• Excellent communication skills to liaise with stakeholders and convey technical information effectively.

• Familiarity with project management tools and methodologies for successful IT project execution.

• Capability to identify and implement innovative technology solutions to enhance banking processes.

• Results-oriented mindset with strong analytical and problem-solving abilities.

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

Job Summary:

A review position responsible for validating fund accounting deliverables and ensuring quality standards. This role performs detailed reviews of financial statements and supports complex accounting processes while serving as a technical resource for preparers. The position focuses on quality assurance and maintaining accounting standards across deliverables.

Core Responsibilities:

• Review financial statements, NAV calculations, and client deliverables
• Apply accounting standards and regulatory requirements
• Maintain strong knowledge of client-specific requirements
• Contribute to and support process improvement initiatives
• Provide basic technical guidance to preparers
• Ensure compliance with established procedures

Tasks:

• Review fund accounting activities and calculations
• Validate capital calls and distribution workings
• Review fund books and records
• Document review findings and recommendations
• Provide feedback on technical matters to preparers
• Review operational procedures
• Contribute to best practices development
• Support complex transaction analysis
• Validate compliance with accounting standards
• Perform other related duties as assigned for role and business needs

Our current work set-up is Hybrid Work from Home wherein you need to be in the office at least 2 to 3 days a week and the rest is WFH. To qualify you must have a stable internet connection (DSL/Fiber with at least 25mbps).

To speed up your application please have your government ID's ready.

KingsIsle Entertainment, established in 2005, is a proven MMO hit-maker with 50+ million registered users across both of our MMO games with vibrant and strong communities.  Our award-winning game Wizard101 is currently in its 16th year and Pirate101 is in its 12th.  We attribute our success to great people, and we recognize the value of every team member.

The KingsIsle Web Team is a friendly and motivated group of builders, testers, and managers who put the quality of what we produce above all else. Experience taught us that high standards are better achieved through effective collaboration, knowledge duplication, and personal development. We make time for each team member to take courses and work on interest projects. The team reserves regular time slots to discuss successes and failures after each Sprint. The senior members are encouraged and empowered to mentor so our junior members often experience tremendous growth. We build enterprise web applications with proven success serving millions, and our continued quest for improvement drives increasing sophistication in test automation, performance/security monitoring, and agile product delivery.

About the role

You will work with a team of front/back-end developers and QA engineers on our application tech stack consisting of MySQL, Java, Hibernate, and JavaScript, and help to create a new, modern front-end stack. Understanding existing business requirements and maintaining the codebase is a major part of the job, and your role in our effort to innovate better solutions and architecture will no doubt be both challenging and rewarding. Modernizing the web front-end experience and technology is vital to the company's strategic goal for the foreseeable future. You will partner with your team and business stakeholders to write, refine, plan, and implement stories and deliver production-ready features. You'll provide expert opinions, perform code reviews, and help foster collaboration, growth, and creativity.

You Will

• Master and maintain the existing codebase
• Deliver quality solutions on point and on time
• Collaborate with back-end developers and UI/UX designers to improve usability
• Optimize the applications and art assets for maximum speed
• Sustain a high degree of unit test coverage
• Design features that work well with all screen sizes
• Partner with QA to clarify testing criteria and fix bugs
• Stay up-to-date on emerging technologies
• Be part of our "always learning, always respectful" team culture, and make it better!
• Have an important voice in solving real-world business and/or development problems.
• Work closely with game designers, marketing strategists, data analysts, and operations professionals.
• Be a key part of our web/platform team that serves millions of users in critical business and social capacities.
• Have access to tremendous experience and domain knowledge from the leadership team. They are great mentors.
• Be exposed to all aspects of development life, including design, implementation, project-leading, DevOps, QA, and automation.

• Experience developing with plain JavaScript
• Experience and good understanding of Angular and Strapi
• Experience with unit testing frameworks such as Jest, Jasmine, or similar
• Familiarity with browser testing and debugging
• Ability to create CSS, either handwritten or with preprocessors
• Ability to create, edit, and optimize raster and vector-based art
• Understanding of layout aesthetics
• An ability to perform well in a fast-paced environment
• Understanding of the entire web development life cycle
• Strong written and verbal communication skills

Bonus Skills & Experiences

• Developing high-traffic server products
• Ability to create wireframes in Figma
• Familiarity with any of these: Eclipse, JIRA, Confluence, Crucible, SVN, JMeter, web components, Typescript, Express
• Experience with other modern frameworks such as Vue or React
• Experience with the Agile development process
• Familiar with legacy front-end web techniques

• Dress comfortably! We keep things casual here, so you’re free to wear what feels right for you.
• Join a diverse, international team of colleagues from over 30 countries—where shared goals and a variety of perspectives make us stronger.
• Take on meaningful challenges that come with real responsibility and plenty of room to grow in our dynamic environment.
• Enjoy up to three extra days off each year with our Recharge & Wellness Days—time to rest, recharge, and take care of you!

First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for the best Senior Support Engineer in the Philippines who will work directly for one of our US based partner MSPs. Why would such an amazing and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career!
• We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome!
• We find and retain the best - best Project Engineers, best technical escalation, best team leads and managers, best team!
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up!

Duties

• Providing remote and phone based support to customers of our US-based partner MSP
• Supporting servers, desktops and applications within an Microsoft AD and Exchange environment
• Delivering the support of Terminal Services, VMware, Hyper-V and Citrix-based cloud infrastructure
• Performing a wide variety of Level 1-3 support functions across many technologies
• Occasional project team work to deploy solutions for customers
• Delivering the support of Terminal Services, VMware and Citrix-based cloud infrastructure
• Performing a wide variety of senior support across many technologies
• Working with highly experienced solutions experts to maintain best practice environments
• Document and log all actions into ticketing system

Requirements

Please note: To be successful in this role, you will need to be able to demonstrate a independent approach to the way you resolve technical issues. We are seeking someone who has the confidence to try new things and risk failure in this role. We will be asking you questions about what you would do in a situation where you need to make independent decisions.

• Extensive experience working with VMWare & Hyper-V is REQUIRED
• A general knowledge of technical infrastructure from desktop to firewall, including LAN & WAN networking principles (Fortigate, Meraki, Sophos UTM preferred)
• Experience using ticketing systems and customer service principles
• Excellent spoken and written communication skills in English (Mandatory)
• Extensive experience with Windows Server 2012 R2 and above
• Extensive knowledge in Azure AD/GPO/DNS/DHCP
• Exchange On-prem, Hybrid and Office 365
• Experience working with VMWare & Hyper-V
• iDRAC/iLO
• O365 and AD Administration
• SAN/Storage
• Extensive experience with backup technologies (Veeam, Datto and StorageCraft preferred)
• Excellent complex-problem diagnosis technique
• Email Security Gateway/Anti Spam

Qualifications:

• Can work full-time in the office
• At least 5 years of extensive experience doing Senior Support Role
• Worked in Managed services, outsourcing or professional services environment is a plus
• Calm under pressure
• Comfortable on strictly following checklist and process 
• Willing to work any shifts - preferably night/afternoon
• Strong attention to details (this role is very focused on compliance)
• Strong written and verbal communication skills
• Willing to work in our Ortigas Office

Office Address: 

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa 

Employee perks:

• ‘Never Stop Growing’ is deeply embedded in our DNA - there will be an intensive training boot camp during onboarding, including training in key technical skills.
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• 25 days paid days leave annually
• Employee Referral Program (Php 20,000)* 
• Social events, End of Financial Year and Christmas

As a Senior Scrum Master, you will support our Engineering Scrum Teams and help the company build high-impact software and features that deliver value to our customers. You will be responsible for keeping our scrum teams focused by guiding them, helping clear their blockers and ensuring that they have what they need to be successful in what they do.

Duties and Responsibilities

• Facilitate effective communication among team members
• Keep all parties on track and informed of project progress
• Provide timely feedback to stakeholders
• Champion agile values, principles, and practices within the organization
• Onboard, train, and mentor scrum team members
• Facilitate scrum ceremonies, including stand-up meetings, sprint meetings, retrospectives, etc.
• Help Product Owners refine, arrange, and optimize product backlogs
• Remove roadblocks that can hinder the progress of teams
• Tweak and adjust the team’s Agile practices to better facilitate software delivery, as needed

• Coordinate with release planning and deployment activities

• At least 5 years as a Scrum Master (or in a similar role)
• Lives and breathes the principles of servant leadership
  
• Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban
• Excellent verbal and written communication skills
• Agile Scrum Master Certification (we strongly prefer this)

The Solutions Delivery Manager is a technology professional that helps the organization's agility to achieve customer's delight by delivering high quality solutions through adoption of Agile principles and practices. He/She should be able to assess the agile maturity of the organization and coach them to achieve higher levels of maturity at sustainable phase. The Solutions Delivery Manager should provide theleadership and interventions required to allow the delivery squads to focus on what needs to be accomplished.

MAJOR DUTIES AND RESPONSIBILITES

• Program Management

• Overall delivery management of each project under his portfolio ensuring on time, on budget projects that meets coding standards and best practices for each platform

• Builds and manage project assets repo (project site, docs repo, trackers, etc.)

• Data analysis and recommendation to continuously improve delivery performance

• Risk management and issue resolution and mitigation

• Problem management (RCA and resolution)

• Process definition to promote quality, security and efficiency on all projects

• SLA definition (response and resolve)

• Project tools management

• Clear blockers for the SMEs to perform and deliver

• Post mortem and SWOT discussion every after each project

• Provide direct supervision and mentoring to project team members

Agile Practice Expert

• Leads automation efforts as well as part of the DevSecOps and Test Engineering practices.

• Works with different practices / domain leads to ensure best value is delivered to our customers both internally and externally.

• Leading and coaching the organization in its Scrum adoption;

• Helping employees and stakeholders understand and enact Scrum and empirical productdevelopment.

• Causing change that increases the productivity of the Scrum Team; and,

• Working with other Scrum Masters to increase the effectiveness of the application ofScrum in the organization.

• Responsible for enacting Scrum values and practices

• Removes impediments

• Ensure that the team is fully functional and productive

• Enable close cooperation across all roles and functions

• Shield the team from external interferences

QUALIFICATIONS

• Candidate must possess at least Bachelor's degree/College degree in engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

• At least 3 years solid experience implementing Agile SCRUM.

• At least 1-year experience as a SCRUM Master of SCRUM of SCRUMs.

• At least 2 years' experience leading a cross functional team.

• At least 1-year experience on development.

• At least 1-year experience on software testing or business analysis.

• At least 1-year experience working on a DevOps environment

• Experience in SAFE environment is an advantage

• Proven problem solving-skills and ability to successfully adapt to changes based on business requirements.

• Must be conversant with systems development life cycle principles

• Proven history of generating innovative and effective solutions

• Excellent interpersonal and communication skills. Able to explain complex technical topics in a manner that can be easily understood

• Possess the ability to work well under pressure and the ability to seek and synthesize information and communicate in a compelling and succinct form

• Must demonstrate attention to detail in addition to strong written and verbal communication skills

• Ability to work independently, produce quality work and execute and implement projects and deliverables in tight time constraints

• Outstanding interpersonal skills including diplomacy and ability to work with all levels of staff and leadership

• Will be the main point person for any client concerns in the project
• Manage the delivery / time line of the fixes.
• Maintains / Builds good relationship with client
• Pro-actively provides status report to client and to SXI management
• Acts as a go-to expert for escalated clients calls and keep abreast with product and process updates and / or changes that affect customer service
• Is accountable for the team’s day-to-day activities and the achievement of established service promises at the individual and at the team level
• Will establish & document the operational process for the Customer Support.

EXPERIENCE

• Candidate must possess at least a Bachelor’s degree in Computer Science

• Has project management experience minimum of 3 years

• Has application production support experience minimum of 3 years

• Exceptional analytical and problem solving skills

• Preferably trained in ITIL Service Management

• Has experience working on production support ticket tools such as Jira Service Management, Service Now, etc.

• Excellent English communication skill both in speaking and writing

• Should have experience or familiarity with deposit, loans and tellering

• Has the ability to multi-task and perform duties with high accuracy and strong degree of urgency

• Proven ability to work in fast paced dynamic environments where decisions are made without compromising on client’s experience and financial losses

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

JOB TARGET

As Cargo Sales Manager, you will be directly and independently responsible for the end to end sales of international air cargo services and products. Reporting to the Head of Sales you will formulate and implement sales strategies in line with the overall country and regional objectives and maximize the airlines market share revenue earnings within the cargo sales market. This includes market segmentation and yield management while ensuring pricing strategies are sufficiently competitive to achieve optimum levels of revenue and traffic with major customers – direct customers, forwarders, brokers, integrators - suppliers, and also other airlines.

• Establishes and sustains robust, long-term relationships with principal clients.
• Serves as the primary point of contact for key accounts, promptly addressing concerns and delivering effective solutions.
• Recognizes opportunities to enhance sales volume within established accounts.
• Perform systematic evaluations of agent performance and generate reports incorporating sales and financial metrics.
• Formulates account strategies aimed at business growth and achieving or surpassing sales objectives.
• Engages in contract negotiations and establishes terms of service with significant clients.
• Maintains high levels of customer satisfaction to foster retention and expansion of key accounts.
• Tracks performance metrics and analyzes data to ensure service standards are upheld.
• Collaborates closely with internal teams to promote a cohesive approach to account management.
• Provides updates on market trends, competitor actions, and developments within the industry.
• Offers insights and feedback to guide strategic planning and the development of products or services.
• Keeps detailed records of account activities, communications, and progress.
• Leverages market intelligence to anticipate and adapt to industry changes.
• Coordinates with operations to guarantee smooth service delivery and an outstanding customer experience.

JOB REQUIREMENTS：

1. Minimum of 5 years of proven experience in a Sales Management capacity within the Air Cargo/logistics sector, coupled with comprehensive knowledge of Air Cargo Sales & Marketing on a national or regional level.
2. Demonstrated success in developing and executing effective marketing and sales initiatives for an Airline Cargo/logistics organization, along with a proven ability to establish new revenue streams.
3. Extensive Cargo/Logistics sales experience, encompassing overall business-to-business sales & marketing expertise.
4. Outstanding communication skills; proficiency in English is an additional asset.
5. Strong analytical and problem-solving abilities, applicable to both short-term tactical and long-term strategic situations.
6. A well-organized and highly professional individual, focused on achieving tangible results.
7. Possesses a strong business acumen and the capacity to exercise sound judgment during negotiations.

Are you a video editor who can create both scroll-stopping social content AND compelling long-form videos? An Australian marketing agency is looking for a direct response video specialist who understands what makes ads convert.

You'll create high-performing video content for Meta Ads, working directly with our Australian team. We're looking for someone who obsesses over hook rates and understands how to capture attention in the first 3 seconds.

This is a full-time role working Monday-Friday Sydney hours (9am-5pm AEDT), where you'll be:

• Creating scroll-stopping short-form video ads
• Editing conversion-focused VSLs
• Taking ownership of video performance
• Optimizing for hook rates and engagement
• Contributing to creative strategy

Essential:

• 5+ years video editing experience
• Direct response video editing experience
• Advanced skills in Premiere Pro and After Effects
• Portfolio MUST include Facebook Ad examples
• Strong English communication skills
• Experience creating hooks that convert
• Ability to work independently and take initiative
• Reliable internet + backup connection
• Quiet home office setup
• Available to start within 14 days

Bonus Points:

• History of improving ad performance metrics
• Experience with testimonial video editing
• Track record working with Australian/Western clients
• Understanding of direct response principles

• Competitive Salary: PHP 760,000 to 937,000 yearly ($13K-16K USD)
• Direct Employment: Work directly with an Australian agency (no middleman)
• Growth Opportunities: Regular feedback and performance metrics
• Full Benefits Package: Including paid leave
• Professional Development: Work on diverse, challenging projects
• Core Team Member: Not a contractor position
• Location Freedom: Work from home anywhere with reliable internet

LegalMatch is seeking a dynamic and analytical Project Manager to drive strategic initiatives aimed at solving customer problems (including those related to engagement, retention, churn, and other areas). The person that will thrive in this role is an obsessive problem solver--someone who is highly proactive, analytical, and focused on delivering impactful results.

• Develop an in-depth understanding of customer problems and goals and ensure that LegalMatch’s platform is aligned to meet or exceed expectations
• Be accountable for delivering various success metrics including case conversion, client engagement, and others.
• Partner closely with our Engineering team to translate business needs and product requirements into new solutions for customers.
• Lead initiatives with other teams to identify gaps, create or improve processes, and proactively develop new solutions.
• Work closely with cross-functional teams to ensure potential business opportunities and product development opportunities are reported and maximized.
• Address all sorts of problems analytically to drive customer success and retention.

• Demonstrates a can-do attitude, flexibility, and a willingness to learn and grow in new areas.
• Problem solver; experiments with new approaches and techniques to improve work processes.
• Team player with strong communication skills
• Background in SaaS growth hacking/growth marketing (including growth funnel optimization)
• Strong analytical skills to address and solve various problems related to reputation, churn, and driving quality cases.
• With significant entrepreneurial drive
• Willing to roll up sleeves to directly solve challenging problems
• Experience driving revenue growth and expansion with a portfolio of customers.
• Experience implementing process improvement initiatives and creating new methodologies for an organization.
• Customer-focused and innovative mindset when approaching new challenges.

TECHNICAL WEB PROJECT MANAGER

Job Title: Technical Web Project Manager

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home

Octal Philippines Inc. is looking for a Senior Software Engineer to join our dynamic and innovative engineering team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that meet our clients’ needs. You will collaborate with cross-functional teams to deliver impactful products and contribute to the overall architecture and technical direction of our projects.

• 5+ years of technical leadership experience, with a proven track record of leading successful engineering teams.
• Proficiency in Python and strong experience with Golang. Deep understanding of building and maintaining integrations.
• Stellar communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Experience in hiring, coaching, and mentoring engineers, with a passion for helping others grow and succeed.
• Strong proficiency in AWS, with experience designing and maintaining cloud infrastructure.
• Ability to interface effectively with cross-functional teams, fostering a collaborative and aligned engineering culture.

The HR Manager oversees and leads human resources programs, ensuring alignment with organizational goals and compliance with applicable laws. This role involves managing HR operations, onboarding staff, supporting team members and virtual assistants, processing contracts, improving retention strategies, and promoting a safe and engaging work environment.

TASKS:

• Oversee and optimize HR operations, ensuring efficiency and compliance.
• Manage vendor relationships, contracts, and independent contractor (IC) documentation.
• Design and implement onboarding processes, training programs, and orientation sessions.
• Develop and maintain HR-related reports and metrics to guide organizational decisions.
• Foster a culture focused on engagement, service excellence, and high performance.
• Address Independent Contractor concerns promptly while ensuring resolution aligns with company policies.
• Lead initiatives to improve retention, promote Independent Contractor well-being, and enhance workplace safety.
• Ensure compliance with labor laws and organizational policies.

QUALIFICATIONS:

• Minimum of 4 years of experience in human resources, with a proven track record of leadership.
• Excellent written and verbal communication skills, with exceptional fluency in English.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office Suite and Google Workspace.
• In-depth understanding of HR processes, policies, and labor laws.
• Demonstrated ability to maintain confidentiality and handle sensitive information with integrity.
• Ability to work independently and collaborate across teams effectively.
• Permanent work-from-home capability.

RATE AND REWARDS:

• Rate is as high as $1800 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

Octal Philippines Inc., a leading player in the Information Technology and Services industry, is seeking a dedicated and passionate PM - Customer Support Manager to join our dynamic team. This role is pivotal in ensuring that our clients receive exceptional support and service throughout their journey with us. The ideal candidate will possess a strong background in customer service management, with experience in managing support operations from a project management perspective. You will be responsible for leading a talented team of customer support representatives, ensuring their performance aligns with our strategic goals and high customer satisfaction standards. Your leadership will involve developing and implementing support strategies, tracking performance metrics, and working closely with other departments to enhance our service offerings. As a PM - Customer Support Manager, you will also play a critical role in training and onboarding new team members. We're looking for someone who is not only a strong leader but also has a deep understanding of customer needs in the technology sector. This position offers a unique opportunity to affect change and innovation in our customer support processes, with a focus on continuous improvement and client satisfaction. If you are driven by results and have a passion for providing top-notch service, we encourage you to apply and become a part of Octal Philippines Inc.'s mission to deliver excellence in IT services.

Responsibilities

• Lead and manage the customer support team to ensure high levels of customer satisfaction and service excellence.
• Design and implement customer support processes and best practices to improve efficiency and service quality.
• Monitor, analyze, and report on key performance indicators (KPIs) to track team performance and customer satisfaction levels.
• Develop training programs for new hires and ongoing training for existing team members to enhance their skills.
• Collaborate with product and development teams to resolve customer issues effectively and improve product offerings.
• Act as the primary point of contact for escalated customer concerns and provide timely resolution solutions.
• Create a customer feedback loop to gather insights and drive continuous improvement in service delivery.

• Bachelor's degree in a relevant field or equivalent experience in customer service or support management.
• Proven experience as a Customer Support Manager or similar role in the IT industry.
• Strong understanding of customer service metrics and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and draw actionable insights to improve performance.
• Experience with ticketing systems and customer relationship management (CRM) software.
• Strong problem-solving skills and ability to manage difficult situations professionally.

Octal Philippines Inc. is looking for an experienced and dynamic IT Project Manager to lead our IT project initiatives. The ideal candidate will be responsible for overseeing the planning, execution, and completion of projects within the IT department. This role requires strong leadership skills, the ability to manage multiple tasks, and a proven track record of delivering projects on time and within budget. If you have a passion for technology and a commitment to driving excellence, we want to hear from you!

QUALIFICATIONS:

 Bachelor's degree in Computer Science, Information Technology, or a related field.

 3+ years of experience in IT project management, with a focus on software development projects.

 Proven experience in managing banking-related software projects is a plus.

 Strong understanding of the software development life cycle (SDLC), including requirements analysis, development, testing, and deployment.

 Experience with Agile/Scrum project management methodologies.

 Strong communication and interpersonal skills, with the ability to work closely with both technical teams and banking clients.  Experience using project management tools (e.g., Jira, Microsoft Project, Redmine).

 PMP, PRINCE2, or ScrumMaster certification is a plus.

 Experience with API integration and/or data migration projects is an advantage.

• Lead and manage multiple software development projects for clients, ensuring that all deliverables meet project timelines, quality, and budget.
• Collaborate with business analysts, developers, QA teams, and other stakeholders to define project scope, goals, and deliverables.
• Develop and manage detailed project plans, resource allocation, timelines, risk management, and communication plans.
• Continuously assess and monitor project risks, identifying potential issues early and proactively developing mitigation strategies.
• Maintain continuous alignment of project scope with business objectives and make recommendations for changes where necessary.
• Ensure clear communication with clients, providing regular updates on project status, risks, and issues.
• Coordinate and facilitate client meetings, including requirements gathering, testing updates, and project status reviews.
• Track and monitor project progress and performance metrics.
• Ensure proper adherence to change management processes.
• Ensure that projects follow industry standards and established methodologies

Why Join Us?
Job Stability: Over 35 years of market success, offering long-term security.
Work with a luxury brand that values customers - 3,000+ 5-Star Reviews on Trustpilot.
Be part of a growing, innovative company in the fine jewelry industry.
Competitive opportunities for skill development and career advancement.

If you’re a performance-driven and detail-oriented project manager with a background in marketing, this position is perfect for you.

We are seeking an ambitious Marketing Professional to join our growing online retail company. In this role, you will work directly with our directors, playing a crucial part in our success by developing and executing marketing strategies across various digital platforms, and making a tangible impact on the company’s growth.

Key Responsibilities:

• Create and manage project plans, timelines to ensure timely delivery.
• Coordinate work with internal teams and external contractors.
• Identify potential issues and develop solutions to mitigate risks
• Create and implement automations and systems to improve efficiency.

Requirements:

• Excellent Work Ethic: Dedicated and committed to delivering high-quality work consistently.
• Project Completion: Focused on successfully delivering projects to completion on time and with quality.
• Strong Problem-Solving Skills: Capable of analyzing challenges and finding effective solutions.
• Effective Decision Making: Confident in making well-informed choices to drive results.
• Ecommerce experience is beneficial.

Apply Now to be part of a team that cares about its customers and values its people.

About Us:
Brilliance.com is a top online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been the highest-rated online diamond store, proudly holding thousands of 5-star reviews.

Compensation / Terms: $ 800 - $1200 per month.

• 3+ years of experience in marketing project management or a related role.
• Proven track record of managing marketing campaigns and cross-functional projects successfully.
• Proficiency in project management tools (e.g., Trello, Asana, Monday.com, Jira).
• Familiarity with marketing platforms (e.g., HubSpot, Salesforce, Google Ads, social media management tools).
• Understanding of digital marketing techniques, including SEO, PPC, and content marketing
• Strong organizational and multitasking skills to handle multiple projects simultaneously.
• Exceptional communication and leadership abilities to manage teams and collaborate with stakeholders.
• Analytical skills to evaluate project performance and ROI.

Terms:

• M-F, weekends off.
• Permanent Remote.
• Attendance Bonus.
• Performance Bonus.
• 13th Salary (after completing one year).
• Paid Christmas, NY, Easter Off + 5 Days PTO.

A Virtual Medical Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Virtual Medical Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Virtual Medical Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
  

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $1400 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
  

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $1400 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

We are looking for a Senior Recruitment Analyst to join our Global Talent Acquisition Team. We enable our business to achieve outstanding results by bringing the right people to our organisation and we lend our support in multiple locations across APAC region. You will be part of a multi-cultural distributed team focused on delivering value to our stakeholders. 

You will identify great talents to add to the Globant family and play a key role in the company’s growth.

THE RESPONSIBILITIES

• Manage full-cycle recruiting processes, ensuring a smooth and positive experience for candidates and Hiring Managers in a timely manner.
• Work on optimisation of recruiting processes and practices— you will run point on improving the recruiting experience in areas relating to your expertise and interest.
• Create job descriptions, role profiles, and offer packages based on the position and company requirements.
• Manage Globant’s Applicant Tracking System; this includes candidate maintenance, scheduling interviews, monitoring interviewer feedback, initiating the offer process, etc.
• Source passive talent for current open roles and build talent pipelines for future challenging, hard to close recurring roles across the APAC.
• Research various talent markets, identifying talent demographics/shifts.

• Need strong programming background using either Java or Javascript/Typescript.
• With wide exposure to designing, developing, and maintaining automated test scripts using standard automation tools and frameworks, preferably Playwright and Selenium
• Playwright: A minimum of 2 years of experience in Playwright is required (manual testing experience is acceptable for the rest)
• Selenium: At least 4 years of experience is necessary if the candidate does not have Playwright experience
• Expert with Software QA standards like creating test scenarios in BDD, triaging issues and bugs and how to properly raise them, organize and document important processes and workflows for the project and the team, and able to plan and execute different testing cycles like functional, end-to-end, integration, regression.
• CI/CD: A minimum of 2 years of experience is required. Has a good understanding of CICD implementation with respect to test automation, i.e. how to build, execute, and analyze automation server jobs and pipelines. Having experience setting up jobs and pipelines for the CICD implementation is a plus.
• API Testing: At least 2 years of experience is required. Needs to have background in executing and automating API tests, and helps with the setup of configurations (authentication of API calls, build requests, POC on exposed APIs that can be used) before testing.
• Needs significant exposure to agile software development, how to manage tasks within sprints and knows what to expect in dealing with the agile mindset.

Would you like to work for an International company where your opinion matters ? Where

you will be recognised and involved ? If so read on :

Our Client is experiencing expediential growth and looking to expand its already

established operations based from Asia. Successful applicants will be part of a dynamic

development team spanning across Asia working with one of Australasia’s largest

organisations. Client firm is Founded in 1965 in New Zealand, has over 6,500

employees, has been delivering services from Manila and Kuala Lumpur for over 2

decades and is now committed to the ongoing development of its international

footprint.

Our client list is long ranging across almost every industry including government,

finance, transportation, utilities and more. We’ve built an incredible range of applications

for these clients from real time banking to pizza ordering, from mobile apps to latest

cloud technologies and from online shopping to systems that keep the rivers clean.

We’re proud of our clients and we’re proud of the work we do for them.

We’re looking for people that want the challenges of working in an MNC with really

diverse clients, high paced development using the latest technologies and techniques

and delivering high quality applications that make our clients happy. We want people

passionate about delivering innovative software. If you’ve already achieved great results

in your career and want to extend to new clients, teams, and tools, this is probably the

right opportunity for you.

Requirements
Organizations face real challenges in a world where the number of integrations, and the
speed at which they need to be delivered is increasing. There is a real need for
experienced integration professionals to enable business strategies. We are looking for
super talented, passionate and energetic integration developers to work with leading
edge technology stacks to deliver great outcomes for our clients. This role involves
design and development of innovative, state-of-the-art Microservices and Cloud based
integration projects.

Skills and Requirements

● Integration design, development, testing and deployment experience
● 6+ years in software development with a focus on Java Spring Boot.
● Experience with containerization (Docker) and basic orchestration.
● Background in designing and developing Microservices and Cloud-based
solutions.
● Knowledge of API design and security
● Familiar with CI/CD pipelines, and automation.
● Understanding of cloud concepts and distributed tracing.
● Experience in Agile environments.
● Proficient with JIRA and Confluence.

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible

work schedule and we promote Work-Life balance, and an APAC focus means no

graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents,

Leave credits, Performance bonuses, and a work-life balance environment.

We’re creating a team of motivated, ambitious people that want to show the world what

they can do by creating great applications for customers. You’ll have access to great

technologies, great people and opportunities, and the backing of one of the region’s

premier IT companies. Join us to find out how you can take advantage of these

opportunities and take your career to the next level.

Brokers' BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team.

The ideal candidate should have a strong background in mortgage processing, having worked alongside brokers and possess end-to-end expertise in handling loan applications.

Key responsibilities

• Policy Analysis: Thoroughly understand and stay updated on various lenders' policies and criteria to accurately assess loan applications.
• Pricing Requests: Conduct pricing requests and comparisons to ensure clients receive competitive loan offers.
• Borrowing Power Assessment: Evaluate clients' financial situations to determine their borrowing capacity and provide detailed borrowing power assessments.
• Scenario Discussions: Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients.
• Document Verification: Verify all relevant documents provided by clients, including identification, payslips, and bank statements.
• Income Determination: Assess clients' income based on payslips and tax returns to ensure accurate loan assessments.
• Application Lodgement: Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included.
• Client Interaction: Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies.
• Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties
• Post-settlement tasks such as pricing and rate reviews
• Handling complex and/or urgent requests
• Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders

• Proven experience in loan processing within the Australian mortgage industry.
• Proficiency in end-to-end loan processing tasks.
• Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders.
• Ability to work independently with minimal supervision.
• Goal-oriented mindset with a drive for career advancement.
• Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.).

Qualifications:

• Minimum of 3 years of proven experience in Australian Mortgage Loan Processing.
• Exceptional English communication skills (verbal and written).
• Strong analytical, organisational, and interpersonal skills.
• Unwavering commitment to professional excellence.
• Uphold a standard of excellence in every aspect of your work.

• Career Advancement: Elevate your career with a clear path for progression and continuous upskilling. Our commitment to ongoing training and development ensures you stay at the forefront of the financial industry.
• Work-Life Integration: Benefit from a flexible working schedule aligned with Australian Business Hours, permanent weekends off, and generous paid Australian holidays to strike a harmonious work-life balance.

How to Apply:

Interested candidates are invited to send their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to talent@vistaworkforce.com you may also share your resume via WhatsApp with : Aarti Shah- +91 93729 42969 / +61278135457

Please note: Our offices are located in both Manila and Cube. We are seeking candidates who are based in or willing to commute to either location. Please indicate your preferred office location when applying.

Join us and be part of our journey towards excellence!

A LITTLE BIT ABOUT BOLDR

Talent is everywhere but opportunity is not. Boldr is the first (and largest) global B Corp talent outsourcing company, dedicated to connecting the world to opportunity. Our global team of over 1,000 team members, spread across 5 countries (South Africa, Philippines, Mexico, USA, and Canada), provides ethical access to global talent, delivering high quality, seamless customer experiences for our values-aligned clients, while empowering local team members to develop and grow. With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is good for communities and businesses.

We are a ‘People First’ organization, and our mission is to help people grow and connect. We believe each team member should be given the tools and space to become the best version of themselves, learning and growing together in line with this mission, while having fun and delivering excellence to our clients.

WHAT IS YOUR ROLE

As the Tacloban Recruitment Manager, you will play a strategic role in Boldr’s recruitment process in Manila, Tacloban, and other provinces in the Philippines. You will take a proactive approach to sourcing and hiring the best candidates while planning, developing, and implementing an innovative talent acquisition strategy for our global company.

WHAT WILL FILL YOUR WORKDAY 

• Collaborate with business leaders to evaluate, research, and design a consistent recruitment procedure.
• Work closely with key stakeholders to understand hiring needs for each position, meeting competitive hiring goals and expectations.
• Develop sustainable talent acquisition and hiring plans and strategies.
• Lead, oversee, and supervise members of the Recruitment team in the Philippines.
• Cultivate strong relationships with external recruitment agency partners.
• Manage and maintain recruitment databases.
• Oversee all recruitment channels (referrals, headhunters, online channels) and research and recommend new sourcing methods.
• Plan and implement employee referral programs.
• Support and collaborate with recruiters to manage sourcing, interviewing, and employment processes.
• Identify bottlenecks in the recruiting process and implement procedures to enhance the candidate experience.
• Assess the effectiveness of recruitment plans through team communication.
• Act as the point of contact for all resourcing issues and matters.
• Develop, design, plan, and execute employer branding activities.
• Research and recommend new sources for the recruitment of active and passive candidates.
• Review employment applications and background check reports.

WHAT WE’LL LIKE ABOUT YOU

You Will Stand Out if You Are:

• Curious and authentic, embodying our #beboldr ethos.
• Skilled at maintaining internal and external relationships.
• A staunch advocate for the confidentiality of restricted information.
• Confident in managing competing priorities.
• A strong team player, eager to share industry knowledge and best practices.
• Resourceful, creative, and tenacious.
• Structured and organized, with a keen eye for detail and a commitment to delivering consistently high-quality output.
• Proactive and self-motivated, always seeking ways to improve processes and enhance the applicant experience.
• To be considered you must live within driving distance of Leyte or be willing to move to Leyte.

You Will Stand Out if You Have:

• Experience as a Senior Recruitment Consultant, Recruitment Manager, Talent Acquisition Supervisor, or similar role.
• Hands-on recruitment experience in numerous locations across the Philippines.
• In-depth knowledge of recruitment practices, metrics, and guidelines.
• Advanced skills in cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.
• Proficiency in various sourcing techniques and platforms.
• An aptitude for identifying candidates who are not only technically qualified but also culturally aligned.
• Excellent analytical skills.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

A LITTLE BIT ABOUT BOLDR

Talent is everywhere but opportunity is not. Boldr is the first (and largest) global B Corp talent outsourcing company, dedicated to connecting the world to opportunity. Our global team of over 1,000 team members, spread across 5 countries (South Africa, Philippines, Mexico, USA, and Canada), provides ethical access to global talent, delivering high quality, seamless customer experiences for our values-aligned clients, while empowering local team members to develop and grow. With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is good for communities and businesses. We are a ‘People First’ organization, and our mission is to help people grow and connect. We believe each team member should be given the tools and space to become the best version of themselves, learning and growing together in line with this mission, while having fun and delivering excellence to our clients.

WHAT IS YOUR ROLE

As the Manager of Global Total Rewards, you will provide support to our most important asset: our people. Your mission is to review, develop, and implement the best benefit & compensation strategies at Boldr. You will ensure that compensation and benefits programs support the organization's business objectives and meet all legal requirements. You will develop and manage compensation and benefits budgets. You’ll oversee compensation processes, including Mercer survey participation, job evaluation, salary structure development, base pay administration, incentive/bonus plan design, and analysis.

WHAT WILL FILL YOUR WORKDAY

• Lead global total rewards, including compensation and benefits, with a direct impact on Boldr’s ability to attract and retain top talent while balancing financial and business objectives.
• Drive large, complex projects and processes on matters of strategic importance to the business and the HR function (i.e. compensation cycle twice a year).
• Influence others to drive innovative approaches to sustain a high-performing culture that attracts, motivates, retains, and rewards employees.
• Ensure the effectiveness of new and existing compensation and benefits policies, guidelines, and procedures, as well as compliance with all regulatory requirements.
• Challenge and innovate existing People policies to create a better environment for team members and Boldr.
• Harness people's insights to drive meaningful actions and evidence-based decision-making.
• Mentor and collaborate effectively with our People Leadership Team, exemplifying a leadership mindset.
• Act as a point of escalation for team members, addressing ideas, issues, and concerns with empathy and expertise.
• Equip the team with the tools, resources, and knowledge necessary to excel in key organizational initiatives.
• Define and implement short and long-term departmental goals, objectives, policies, and operating procedures.
  

WHAT WE’LL LIKE ABOUT YOU

You Will Stand Out if You Are:

• Curious and authentic, just like us! #beboldr
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr as a comfortable and inclusive workplace for all.

You Will Stand Out if You Have:

• Bachelor's degree in Human Resources, Business, or Organization Development, or equivalent on-the-job experience.
• Experience with PayScale & Payfactor
• Experience with Mercer Surveys
• 6+ years of progressive expertise in compensation.
• 3+ years of experience in employee benefits administration, plans, processes & documentation. Knowledge of insurance, retirement plans, work/life balance, well-being, paid time off/leave, etc
• 2+ years of proven experience in a people leadership role.
• Total Rewards experience in a BPO or staffing environment is preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage