Responsibilities:

• Work with ERP Team in resolving NetSuite requests and issues in a timely manner.
• Troubleshoot issues and provide on-going support to optimize user adoption and NetSuite configuration.
• Identify business requirements, functional design, prototyping in sandbox, process design (including scenario design, flow mapping), testing, training, defining support for the NetSuite system.
• Provide NetSuite consulting expertise utilizing industry experience, business analysis, best practices and logic to facilitate requirements.
• Build, develop and test detailed functional designs for business solution components and prototypes.
• Support other departments as required.
• Undertake any additional reasonable tasks as deemed necessary.

Responsibilities:

TASKS / DUTIES

• Work with ERP Team in resolving NetSuite requests and issues in a timely manner.
• Provide NetSuite developer expertise utilizing industry experience, business analysis, best practices and logic to facilitate business requirements.
• Troubleshoot issues with scripted solutions and provide on-going support to optimize user adoption and NetSuite configuration.
• Identify business requirements, functional design, prototyping in sandbox, process design (including scenario design, flow mapping), testing, training, defining support within the NetSuite system.
• Conceptualize, develop and test detailed designs for business solution components and prototypes within the NetSuite system.
• Undertake any additional reasonable tasks as deemed necessary.
• Support other departments as required.

This role is responsible for performing routine, structured work assignments in relation to managing official project documents for internal and external stakeholders. The role is expected to maintain adequate general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client-specific tools. The role will be reporting to the Project Controls Manager in Manila.

• Maintains an established data distribution system and schedule for the assigned project based upon client, project, and supplier requirements.
• May revise system or schedule as required to ensure timely approvals and distribution.
• Ensures changes to document in a timely fashion in order to meet set deadlines.
• Responsible for coordination with other parties to make sure document edits are made and proofed.
• Tracks and keeps records of documents.
• Follows standardized procedures but may have to use discretion to complete project.
• Ensures document tracking and production system is maintained.
• Prepares and maintains a document control system for all forms of documentation.
• Makes copies of drawing for production and other company employees.
• Assures that all completed documents have been signed-off by the appropriate personnel.
• Distributes copies of documents to the appropriate personnel.
• Implements and follows company quality assurance program procedures.

Minimum Requirements:

• Bachelor’s degree in engineering, architecture, construction, or related technical field
• At least 2 years of relevant experience in the Engineering or Construction industry
• Intermediate proficiency in MS Office tools
• Experience with Technical Document Control Management software (e.g. SharePoint, BluBeam, Unifier, Documentum EDMS, Aconex EDMS, Prolog, Procore)

Attributes:

• Ability to effectively communicate and collaborate with a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationships and with the ability to understand and respond to customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned reports, tasks, and documentation. (Attention to Detail)
• Ability to address basic process issues and may suggest applicable solutions. (Problem Solving)

• Supervising all the activities of the Rooms Division, as well as other activities which relate to the effective and efficient operation of the hotel
• Acts as liaison with the other operating departments in terms of guest complaints or other related problems
• Handles and addresses guest concerns, ensuring the provision of quality guest service at all times
• Performs regular room inspections and of all public areas to ensure that standards are met

• Conveys the hotel's image and atmosphere by providing a warm and friendly welcome, being available and frequently visible in the hotel
• Manages, motivates and organises personnel in order to improve the quality and creativity of F&B services
• Develops strong relationships with guests with the aim of gaining their loyalty
• Uses creativity and innovation to facilitate commercial operations

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our clients an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market-leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.   

Responsibilities

• Drive client satisfaction by providing insights and actionable recommendations during presentations 
• Develop strategic understanding of industry trends, competition and opportunities of NielsenIQ 
• Consult with clients regarding general concerns 
• Conduct external presentations 
• Responsible for meeting the COE objectives as a whole and ongoing delivery of COE KPIs 
• Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards 
• Responsible for allocating work based on the current team workload capacity and the skills and aspirations of the team 
• Conducts performance reviews for direct reports 
• Responsible for the training and development of the team. Ensure team members are trained to handle client requirements 
• Establish high standards of performance, provide support, recognition and feedback to develop associates and support a strong team environment 
• Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs 
• Supervise all stages of project management and monitor performance. 

This role is responsible for developing individuals and teams that execute against specific activities related to analytics and/or client response. Identifying and implementing ongoing improvements in efficiency and effectiveness in the way we service our clients. This role is also responsible for hiring and managing all aspects of people management. 

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

Responsibilities (how we will measure success)

• Support other IQ-EQ departments, provide and share AML/KYC expertise during day to day business
• Responsible of a portfolio of investors and clients for AML/KYC onboarding and periodic review process
• Making sure every file is duly monitored and that appropriate actions are taken for incomplete KYC file, including, but not limited to reminders, phone calls and organisation of meetings
• Maintaining a client data base with accurate and up to date information
• Motivate, monitor and assist the team
• Provide regular feedback to Head and Management
• Participation to client meetings.

Tasks (role on a day-to-day basis)

• Managing the KYC team
• Answer emails/queries from internal and external parties in a timely manner
• Assess the level of risk inherent to each investor and clients to determine a risk-based approach in line with IQ-EQ internal policy
• Effective and efficient communication of AML and regulatory information
• Organise meeting with different stakeholders (Clients, Client Directors, Compliance) and support other departments
• Participation to client meeting and kick off project for the implementation of new funds, fee quotes
• Support other IQ-EQ departments, provide and share AML/KYC expertise during day to day business
• Escalation process to Group Risk & Compliance (PEP, HIGH…)
• Provide support to the Business during preparation of escalation process to group Risk & Compliance (PEP, REP requests)
• Preparation of Key Risk Indicators
• Answering to regulatory requests including the completion of the annual AML questionnaire
• Participation to the various Audit missions and to provide supporting documents for internal and external AML audits
• Providing advice to the Management and to the staff on AML/legal related matters
• Training of new joiners and advanced training such as new regulations, AML, new process etc
• Perform name screening and file review as 2nd line of defence and supervise the reviews done by Team members
• Participate to the internal Meeting to share experiences and information/projects within the department
• Setting up action plan if situation remains blocked despite several reminders for incomplete investor and client files and regular follow-up with the team members on their project status and distribution of side projects when required
• Supervise tasks performed by team members which are related to Funds Clients and share experiences and knowledge within the department
• Maintain an appropriate AML Program (including documented policies and procedures)
• Regulatory watch related to AML matters and fund industry
• Emphasize and strengthen the 1st line of defence culture within IQ-EQ during day to day activities
• Review of emails prepared by the team members notably in case of sensitive topics
• Taking part of a good governance model for IQ-EQ
• Implementation of efficiency in the team
• Implementation of new tools and coordination with Management

Key competencies for position and level (see Group Competency model)

• Interpersonal savvy
• Action orientation
• Plans and aligns
• Demonstrates self-awareness
• Analyses the situation and sees the big picture

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Attention to detail
• Taking ownership
• Approachability
• Organisation
• Team player
• Solution-oriented
• Quality assurer
• Good communication
• Multi-task
• Set deadlines and objectives

AECOM is seeking an O2C Senior Associate, Billing to be based in Manila, Philippines

Job Description:

This role will be responsible for performing the end-to-end process of billing which includes but is not limited to invoice creation & credit note cancellation servicing at least one or more regions.

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls, and within the approved service level agreements.

• Assigned invoices may range from simple to moderately complex transactions.

• Update client billing information and instructions and billing rates.

• Gather and review backup documentations for billing purposes.

• Perform revenue recalculation steps in Oracle.

• Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.

• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.

• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.

• Participate in governance meetings with Operations Team and/or clients.

• Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.

• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.

• Gather information and documentation to assist in investigating and in resolving issues within the assigned process

• May be involved in selected transition-related activities such as desktop procedures creation.

Email Account Coordinators work closely with SMEs within the extended Merkle Digital Messaging team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

Key Responsibilities:

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation. 
• Prioritize and manage multiple digital campaigns simultaneously.
• Successfully support activities that drive execution of clients’ marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskilling in email platform, project management platforms, and other platforms relevant to execution.
• Responsible for campaign monitoring and pulling post-launch campaign metrics.

OVERVIEW:

The Finance Manager is mainly responsible for ensuring effective accounting procedures and for providing accurate financial information of all company transactions.

DUTIES AND RESPONSIBILITIES:

•     Oversee the day to day accounting functions
•     Ensure monthly closing of financial accounts
•     Timely submission of Financial Report to HQ
•     Cash flow management
•     Implementation of policies laid down by HQ
•     Assist in system implementation/changes
•     Handle local tax matters
•     Handles external Audit matters
•     Other tasks that may be given from time to time

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  
 

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

What does the Senior Data & Analytics BI Development Specialist opportunity look like for you?

You will play a pivotal role in the development and maintenance of interactive client, investor and operational team facing dashboards using Tableau, Power BI and other visual analytics tools. You will work closely with clients and senior stakeholders to capture their BI requirements, conduct data analysis using SQL, Python (or other open-source languages), and visualise the insights in an impactful manner.

Tasks (what does the role do on a day-to-day basis)

• Engaging with external clients, vendors, project reps, internal stakeholders from operations as well as client services teams to understand their analytics and dashboard requirements and interpret them into technical specifications
• Creating and maintaining high-level database and model architecture of the BI solution recommending best practice
• Conducting in-depth exploratory data analysis and define business critical features
• Working with key teams within Group Technology to get appropriate access and infrastructure setup to develop advanced visualisations (BI dashboards)
• Creating and optimize SQL Server stored procedures, views, queries as well as queries from multiple data sources to efficiently and effectively retrieve data from databases, employing the fundamentals of dimensional data modelling
• Designing and creating advanced and robust Data Solutions to develop best practice data warehouse solutions that support business analytics asks
• Creating, maintaining and document the different analytics solution processes created per project worked on
• Resolving IT and Data Issues. When database issues arise or support requests come in through Azure DevOps or the help desk, BI Developers are expected to work to resolve these problems. This requires a good understanding of legacy solutions and issues.
• Ensuring updates to Azure DevOps items, help desk tickets and work in progress are well communicated and escalations regarding the support being provided is kept to a minimum

The role involves supporting the Global Head of Operations Planning and Analytics in a range of tasks and activities requiring knowledge in accounting, corporate finance, excellent communication skills and analytical business skills. The role requires being able to work independently and initially focused on proactively improving programme ad-hoc and month-end reporting processes, collating and managing large data sets, through to creating standardised reports to facilitate analysis.

There is a strong focus on being able to communicate seamlessly with various teams and individuals across the business. 

Key Responsibilities:

• Management of detailed business cases supporting transformation programmes including budget set up for tracking and management purposes
• Detailed headcount planning and management to support resource management and cost reporting and forecasting
• Set-up detailed analysis reports on project cost including headcount costs and run rate analyses;
• Collate, create and maintain data sets from various sources which will be the building blocks for analysis, reporting and budgeting;
• Establish monthly KPI dashboard reporting and create quarterly Regional Reporting Packs;
• Lead the programme budgeting and forecasting cycle in close collaboration with the business and the offshore teams;
• Undertake analytics as necessary to support management decision-making;
• Maintain and support the implementation and analysis of KPIs (financial and non-financial) in collaboration with the Group Financial Analysis and Group Reporting teams;
• Gain an in-depth understanding of key indicators and business activities in order to help drive performance improvement and drive strategic initiatives;
• Support the understanding of the current transfer pricing policy through documenting the respective financial flows;
• Prepare ad hoc analytics and reporting as required by the Finance & Operations Performance Director and business leaders including the development of material for Senior Management

About the job

• Provide subject expertise and industry insight to strengthen Payment and Consumer Financing offers in different markets, driving customer satisfaction (e.g. convenient checkout), commercial growth (e.g. affordability through competitive financing options) and effectiveness (e.g. lower payment cost% by mix steering and negotiations).
• Collaborating with all parties involved, lead development initiatives and projects to support the implementation of the agreed payment & financing roadmaps, secure post go-live adoption and monitor business benefit realisation.
• Foster partnership with Payment Service Providers and financial institutions for competitive rate.

Your assignment

• Identify Payment and Checkout development opportunities, based on local market relevance and customer needs, with the aim for faster conversion and customer satisfaction in payment, contributing to Checkout performance in store and online.
• Together with Country CX and Selling to build Payment & Financing strategies that meet the customer expectation and business needs, reflecting a compliant, efficient and seamless payment experience across all channels.
• Develop business cases for new payment and financing solutions with the markets and monitor delivery on business benefits.
• Act as Project Manager to deliver Payment & Financing roadmap to secure high standard payment solutions meeting the customer expectation, reflecting a compliant, efficient and seamless payment experience across all channels to reach optimal conversion and operational excellence for customers and co-workers.
• Lead vendor selection and contract negotiations on behalf of Ikano Retail and its markets with Payment Services Providers (PSPs) and financial institutions (e.g. banks), secure handover process to Country CX after onboarding process.

About the job

• Turn the end-to-end shopping journey at IKEA frictionless, easy, seamless, and convenient.
• Advocate a culture of continuous improvement based on customer feedback in the area of convenience & support.
• Provide an accessible and convenient customer support (by CCC or coworkers in any IKEA Customer Meeting Point and/or self-support for the customer) by maximizing and/or developing new capabilities and system functionality.
• Expand and adopt new market relevant ways to communicate with customers for support purposes (e.g. Line chat, Social media).

Your assignment

• Co-create and agree with the markets, Functional Network Leaders, Retail Solutions Team and Digital Services the development roadmap required to create that frictionless, seamless experience.
• Be the contact point with Inter IKEA’s Development Team on the continuous enhancement and rolling out of new/enhanced initiatives such as PulseCX, Smaland 2.0, unassisted Play solutions, etc.
• Digitalization coworker processes and tools for time gain and higher efficiency (e.g. checkout process in-store, service order booking, food orders, customer refunds, etc.
• Enable customer self-support, chatbots for support in all CMPs to complement coworker service. This is the new “you do your part, we do ours, together we save money”. What can the customer do themselves to release dependency on coworker and increase efficiency.
• Reduce time at checkout both in-store as online/app for quicker conversion and decrease cart abandonment (loose hands in-store). Included here to assess which payment methods to offer at which checkout points to increase productivity and reduce waiting lines (e.g. Bistro vs Sales Desk at HFB4).
• Establish with Functional Network Leaders and Data team a reviewed set of KPIs that lead to more omnichannel behaviour/mindset by store coworkers. Ensure development and rollout of an automated dashboard across the different units and secure adoption through change management process.

The successful candidate will be part of the dedicated Loan Services team in Manila supporting all aspect of loan administration and operations for a European client.  Responsibilities include

• Asset onboarding including review and analysis of loan documentation
• Accurate inputting and processing of all relevant loan information into the loan administration software
• Day-to-day asset management including booking cash or accrual transactions, making payments, and performing daily position and cash reconciliations
• Lifecycle support of loan trades from the time the trade is posted until settlement including the prioritization of trades that need to close
• Responsible for daily settlements of bank loans, including interfacing with ClearPar, Brokers, Agents, and Trade Counterparties  
• Timely resolution and escalation of all inquiries and issues related to loan processing
• Liaising and coordinating with external clients and internal client services teams to ensure timely responsiveness and resolution to inquiries
• Liaising and coordinating with external third parties such as other Loan Administration team, Borrowers, Lenders, Trustees and Agent Banks
• Review and distribute loan reports as agreed with clients
• Follow established procedures related to loan documentation/processing activities and make recommendations to support process improvement and risk management
• Demonstrate a sound level of understanding of products and processes, both within Loan Services and other IQEQ related services
• Demonstrate a sound level of understanding of how duties relate/integrate with others in the team and closely related teams in IQEQ
• Demonstrate product and technology proficiency

Responsibilities

The Senior Application Developer is responsible for developing, documenting, and supporting internal and client dashboard (standard and complex) using industry standard tools within company’s system. Follow definition of done and process around Azure DevOps. Explore and learn other relevant programming language and application. Interaction with the end user to establish report requirements will be necessary.

Tasks

• Develop, maintain, and perform unit testing of internal reports and Cosmos dashboard (standard and complex).
• Define, execute, and interpret SQL/Snowflake queries. If needed, update data source query based on the client’s requirement.
• Create a conceptual representation of the data in SQL and Snowflake that is useful to Cosmos. Define the structure, relationship, and constraints of data understanding how data should be organized and used in a meaningful way.
• Transfer of pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set.
• Follow Definition of Done and process around Azure DevOps.
• Log time entries in NetSuite for BAU, change request, and other development activities.
• Perform Cosmos internal testing to ensure quality and compliance with the wireframe and mapping file.
• Review and create documentation for the onboarding client dashboard.
• Optimize workbook to ensure that best practices are being followed to maintain the performance speed of Cosmos.
• Communicate project status updates and recommendations to project manager, delivery solutions, and application development manager.
• Support client, internal, and BAU request/s.
• Build or maintain flow in Tableau Prep to upload data to SQL Server and Snowflake.
• Collaborate with Delivery Solutions team to understand requirements and translate then into technical solutions.
• Troubleshoot and debug issues and provide timely resolutions.
• Develop demo dashboard, as and when needed.
• Implement new features to existing client dashboard, as and when needed.
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process.
• Perform functional, regression, compatibility, performance, and/or security testing when application upgrades to newer version.
• Document any defects or issues found during testing and communicate them to the wider team.
• Lead/support/attend client meeting to understand detailed project requirements, understand business problems and provide recommendation.
• Create and/or maintain internal automation tool.
• Conduct demo and/or Cosmos admin training.
• Provide backup and buddy system to other developer.

PE Project Coordinator

• ·       Assist in facilitation and planning of internal team huddles
• ·       Assist in planning and implementation of medium-large scale projects
• ·       Support project documentation, including schedules and timelines.
• ·       Monitor project progress and handle any issues that arise.
• ·       Prepare and deliver progress reports and presentations.
• ·       Help maintain comprehensive project documentation and plans
• ·       Collaborate with cross-functional teams to achieve project goals.
• ·       Support the development and implementation of project

The Key Account Manager for Large Farms is responsible for generating and cultivating an increasing loyal customer base of farm feed and animal health products for Pilmico Animal Nutrition Corporation through active selling, conducts technical training activities and establishing relationships with industry stakeholders, farm owners and potential customers. The position will be the company's technical and sales resource person in subjects pertaining to the industry, involved in gaining and sharing knowledge to the Sales Team, distributors and other entities. The Key Account Manager for Large Farms is in-charge of growing market share for all large farms within a specified region.

The Office & Administration Manager will be responsible in providing support to the Center’s daily office operations, ensuring the smooth running of the office environment, managing administrative tasks, and supporting the needs of various departments as needed. The Office & Administration Manager will also aide in effectively managing and developing the Executive Support and Administration group to provide efficient, high-quality, administrative support to the Global leadership team. This position requires a high level of stakeholder management, organizational and communication skills as well as tact, integrity, professionalism, resourcefulness, ability to prioritize and multi-task, excellent communication skills and the highest degree of confidentiality.

Responsibilities and Duties:

• Managing day-to-day administrative tasks such as mail distribution, office supplies procurement, equipment maintenance, and office layout management.
• Overseeing the maintenance, security, and functionality of office facilities including managing leases, coordinating office space allocation, and ensuring a safe and productive work environment.
• Liaising with vendors and service providers for various office needs, including cleaning services, maintenance contractors, office supplies vendors, and equipment suppliers; Managing relationships with external service providers or vendors that support shared service center operations, such as software vendors or outsourcing partners.
• Managing the site's (facility/administration related) budget, expenses, and financial performance. This includes forecasting, budgeting, cost control, and ensuring that financial targets are met.
• Ensuring that the site operates in compliance with all health, safety, and environmental regulations and standards. This includes implementing safety protocols, conducting risk assessments, and promoting a culture of safety among employees.
• Provide support in organizing company events, meetings, and conferences including coordinating logistics, arranging catering, managing invitations, and overseeing event setup and cleanup.
• Managing office records, files, and documentation. Implementing systems for document storage, retrieval, and organization to ensure efficient information management.
• Overseeing IT-related tasks such as equipment setup, software installations, troubleshooting technical issues, and coordinating with IT support services. This includes ensuring that technology systems are maintained and upgraded as needed to support operations effectively. (working with Infosys and Local IT Specialist).
• Developing and implementing office policies and procedures to ensure consistency, efficiency, and compliance with organizational standards.
• Serving as a point of contact for employees regarding office-related inquiries, concerns, and requests. Fostering a positive work environment and addressing employee needs as they arise.
• Ensuring that shared service center operations comply with relevant regulations, policies, and industry standards. This includes managing risks related to data security, privacy, and regulatory compliance.
• Managing the site's supply chain activities, including procurement, inventory management, and logistics. This includes ensuring the availability of materials and resources needed for production or operations.
• Identifying and mitigating risks that may impact the site's operations or business continuity. This includes developing contingency plans, disaster recovery strategies, and crisis management protocols.
• Providing leadership support to the Executive Support and Administration team by aiding in creating, maintaining and executing policies and procedures aligned to running smooth stakeholder support operation.
• Will work with the senior manager and the team leaders to plan and execute strategy, expansion of scope and growing the support functions, portfolio and the number of executives being supported.
• Responsible for hiring staff and working closely with the transitions team for new roles and requirements.
• Managing and cultivating relations with all executives and stakeholders being supported by his/her assigned teams.
• Facilitating feedback gathering from executives and providing inputs to the team to improve performance.
• Resolving issues associated with expense reporting, travel planning, meeting planning and execution, calendar management, timecard submissions, purchase orders, special projects and other administrative tasks being supported by the team.
• Providing effective leadership to assigned staff members, ensuring all deadlines and deliverables are met with high quality and in a timely manner.
• Be able to manage a team to affect the best results and provide the best customer services for both internal and external customers.
• Define, measure and utilize metrics to improve performance of the team.
• Motivating team members to achieve their best.
• Discovering training needs and providing coaching as needed.

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.