Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on experience, with performance-based bonuses

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

Locations: Remote, open to candidates in North America

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

A US-based software company dedicated to enhancing the online presence of merchants in the Shopify ecosystem, committed to driving innovation and scalable growth in e-commerce.

Role Overview:

As a Content Planner / Manager, you’ll lead the charge in building out the company's LinkedIn marketing and growth engine. This role is ideal for someone passionate about systemizing and scaling organic content marketing efforts on LinkedIn to further grow the audience and business.

Your Impact:

Your efforts will directly contribute to scaling our organic content marketing on LinkedIn, evolving our marketing into a process-oriented, scalable operation, and driving business growth within the Shopify ecosystem.

Key Responsibilities:

1. LinkedIn Content Marketing:

• Develop and follow standard operating procedures for LinkedIn content marketing.
• Execute and post content on the LinkedIn profiles of key decision-makers of the company.

2. Outreach & Engagement:

• Utilize Sales Navigator for daily outreach to profiles within our ideal customer profile.

3. Content Management:

• Manage a content production workflow using the company’s preferred tech stack.
• Measure and report on content performance for stakeholders of the company.

Must-Have:

• At least 2 years of proven experience as a Content Planner, or in marketing-related roles.
• Proficiency with LinkedIn, including understanding different content placements and advanced tools like Sales Navigator.
• Experience using tech platforms such as Slack, Notion, and Asana.
• Ability to pull and analyze performance data from LinkedIn.
• Strong command of English, both oral and written.
• Excellent communication skills.
• Excellent planning and project management skills.

Nice-to-Have:

• Experience working with remote teams.
• Bilingual proficiency in Spanish.

Compensation Package:

• Competitive Salary: Up to $1,600 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Top-grading Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

• Reviews sales contracts, establish parameters, quotes and negotiate prices.
• Develops market segments action plan, account management and its execution. 
• Participates in the tradeshows and conventions organized by Accor.
• Attends coordination meetings with the different departments in the Hotel for groups and VIP arrivals.

Leads and co-ordinates the day-to-day operations of the NCR team(s) that supports the New Claim Review calls. Actively motivate, develop, coach and engage team members to drive results and create a high performing team while showing genuine care in managing an environment of safety and wellbeing. Hold team members accountable for performance against key metrics, including achievement of financial and efficiency outcomes, and manages underperformance. Sets clear objectives and targets for the team, articulates clear link to the strategy to provide meaning and purpose to tasks. Analyse relevant agent data and reports to identify trends to continuously drive an improvement in the business results of team members and department. Delivery of agent coaching based on needs identified through analysis of agent data, audits and agent feedback. To resolve queries, manage and solve roadblocks, including reporting IT Issues and keeping the Stakeholders and Management Informed. To complete administrative tasks such as- workload distribution, attendance, leave regularization, schedule adherence, communication with team, One on One and any training or coaching required. Collaborate with the Suncorp Home Claims Partnering team to relentlessly deliver exceptional customer service to deliver against Home Claims Strategy. Lead and develop a diverse workforce, drive an inclusive culture, foster a team environment where people are accountable for safety and wellbeing. Build a resilient, highly engaged/agile team, with a culture of simplicity, innovation and continuous improvement. Adhere to Suncorp Group policies including but not limited to, delegated authority level to mitigate risk and compliance. Monitor team performance and display a clear level of understanding of all performance reporting. Drives results to achieve service, efficiency, and timeframes SLAs within Home Claims teams. Monitors, tracks and reports on own performance and progress. Actively seeks feedback and coaching on own performance and takes responsibility for self-development.

As a member of the Avaloq development team, you will be part of a group of highly skilled, motivated and dynamic people that are responsible for a central part of the Avaloq Banking Suite. You will design, implement, maintain and test innovative software solutions to meet the client's needs. You will be working as a Mid or Senior Level Developer in an environment where formal and on-the-job training is a priority, and you will learn a lot.

The Avaloq Banking Suite is one of the largest PL/SQL applications in the world. It is safe to say that your co-workers are among, if not the most knowledgeable Oracle specialists in the world. Development takes place in our integrated development environment - a customized Eclipse platform, which is tightly integrated with a build automation and delivery system, allowing a standardized and automated process to be followed.

Your key tasks

• Develop and implement new features based on internal and external requirements
• Understand the Avaloq Core Banking Platform and the corresponding business areas
• Perform maintenance work such as: root cause analysis, bug fixing, code optimizations
• Provide technical assistance for customers or business analysts. Closely collaborate with the Product Owner, Scrum Master and other Software Engineer
• Develop and maintain automated tests

We are looking for a committed and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila. We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires close collaboration with all IT team members and users worldwide.

Your key tasks 

• Serve as the first point of contact for end users seeking technical assistance over the phone, email, and tickets
• Fixing the problems identified by users
• Capture and conduct progressive incident analysis and remediation of incidents
• Support end users via tickets, phone, email, and remote access
• Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders
• Documentation of systems, procedures and processes
• Processing IT service requests and managing the request fulfillment process 
• Provide accurate information on IT products or services

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Earn as much as 60-85k + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve.

5 ELK is an outsourcing provider working with Australian businesses to develop financial advice that creates wealth, happiness and freedom for its clients.

DEPARTMENT: HUMAN RESOURCES

OBJECTIVE OF THE ROLE:

The Senior Manager of HR at Elka Asenso will be responsible for overseeing the human resources functions, ensuring compliance with Filipino Labour Law, and fostering a positive work environment. This role involves managing and mentoring the Employee Relationship Managers & Recruitment Team. Developing departmental strategies, policy development and promoting a productive and engaged workforce.

POLICIES AND PROCESS MANAGEMENT:

•Collaborate with the Senior Manager of People & Culture to formulate and execute comprehensive people and culture strategies that support the company's overall mission, vision, and values.

•Ensure the company's policies and practices align with legal and regulatory requirements.

•Oversee HR operations, including policies and procedures, HRIS systems, and compliance.

•Ensure accurate and timely HR reporting and maintain employee records in compliance with data privacy regulations.

•Provide guidance and support to managers and employees on employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.

•Partner with legal counsel to ensure compliance with employment laws and regulations.

•Actively participates in industry associations and contributes to thought leadership.

COMPENSATION AND BENEFITS:

•Develop and administer competitive compensation and benefits programs that attract, motivate, and retain employees.

•Conduct regular market analysis to ensure our compensation packages remain competitive.

•Ensure compliance with complex legal and regulatory requirements, including global compensation laws and industry-specific regulations.

PERFORMANCE MANAGEMENT:

•Design and implement performance management frameworks aligned with organisational goals and objectives.

•Provide coaching and mentoring on performance management strategies to internal team members, senior leaders, and HR professionals.

•Actively engage in research and stay abreast of emerging trends and best practices in performance management.

•Play a key role in driving organisational change by effectively communicating the value and impact of performance management.

LEARNING AND GROWTH:

•Develop comprehensive learning and development strategies in alignment with organisational goals.

•Exhibits strong leadership skills and can effectively mentor and develop each individual within the HR and recruitment departments.

COACHING AND MENTORING:

•Provides strategic guidance in creating and fostering a high-performance culture, setting ambitious and strategic goals.

•Analyse employee feedback and identify areas for improvements to enhance engagement levels.

•Manage complex employee relations issues, resolve conflicts, and conduct investigations.

ROLES AND RESPONSIBILIES

CLIENT EXPERIENCE AND RELATIONS MANAGEMENT

•Anticipate and proactively address any potential issues or challenges that may arise.

•Take the initiative to suggest improvements, offer innovative solutions, and propose ways to optimize processes.

•Demonstrate a proactive problem-solving mindset to enhance the client’s overall experience.

RECRUITMENT MANAGEMENT:

•Provides insights and recommendations on recruitment practices & initiatives that support organisational goals and objectives.

•Drive initiatives to promote diversity, equity, and inclusion within the company.

CONTINUOUS IMPROVEMENT &  HR DATA ANALYTICS:

•Aligns strategies with organisational objectives, ensuring solutions support long-term business goals and enhance overall HR effectiveness.

•Maximizes the functionality and capabilities of HR platforms through process reengineering, integration with other systems, and continuous improvement initiatives.

•Stays abreast of new HR technologies and trends, evaluates their potential impact and recommends innovative solutions to enhance HR processes and data-driven decision-making.

•Analysing workforce demographics, turnover rates, and succession planning data to make informed decisions about talent acquisition, succession management, and workforce optimization.

•Analysing data related to representation, pay equity, and employee experiences across the organisation to identify improvement areas, address disparities, and create an inclusive environment that values diversity and promotes positive employee and client experience.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

•Bachelor’s degree in Human Resources, Business Administration, or a related field.

•Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.

•At least 8-10 years of progressive HR experience, with a minimum of 5 years in a managerial role.

•In-depth knowledge of Filipino Labour Law and HR best practices.

SKILLS

•Strong leadership and management skills.

•Excellent communication and interpersonal abilities.

•Expert knowledge of labour laws, regulations, and compliance requirements.

•Proficiency in HR software and systems. (Preferably Zoho People but not required)

•Strategic thinking and problem-solving skills.

•Ability to handle sensitive and confidential information.

•Strong organizational and time-management skills.

•Proficiency in Microsoft Office Suite.

•Ability to work effectively in a fast-paced and dynamic environment.

Our Client benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  
 

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes in promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers 

• Develops design art work according to corporate standards and ensure optimum brand image for hotel collateral, advertisement and exposure.
• Manages collateral printing and hotel merchandize in line with brand standards. 
• Assists in production of all displays and signage in the hotel public areas and seasonal/theme decorations.
• Maintains an up-to-date image and collateral filing.

The Project Manager will be focused on managing services engagements, acting as the primary engagement manager for our clients. You will oversee the entire project lifecycle, from initiation to completion, ensuring that all deliverables are on time, within scope, and meet our clients’ expectations. The projects you will manage will be primarily focused on revenue enablement, including the creation of courses, job aids, in-person events, and other training materials. 

Responsibilities

• Serve as a point of contact for clients, ensuring clear communication and alignment throughout the engagement lifecycle 
• Develop and maintain detailed project plans, including setting timelines, milestones, and deliverables 
• Plan, organize, and manage revenue enablement projects, including course creation, job aid development, and other related services 
• Monitor project status, track progress, and adjust plans as needed to ensure timely and successful project completion. 
• Coordinate with internal teams, including instructional designers, content writers, and external subject matter experts (SMEs), to deliver high-quality outputs that meet client expectations 
• Identify and mitigate potential risks or issues that may impact project timelines or outcomes 
• Manage project budgets, ensuring that resources are allocated effectively and that projects are delivered within financial constraints 
• Conduct regular project status meetings with clients and internal teams, providing updates and addressing any concerns 
• Ensure that all project documentation is complete, accurate, and up to date 
• Continuously seek opportunities to improve project management processes and client satisfaction 

• Native or Fluent English speaker 
• 5 years experience in a similar role 
• Bachelor’s degree in Project Management, Business Administration, or a related field 
• Proven experience as a Project Manager, preferably in a High Tech services or consulting environment 
• Experience managing projects related to revenue enablement, such as course creation, training programs, or sales support materials 
• Strong understanding of the content creation processes, including instructional design and multimedia development 
• Strong understanding of project management methodologies, including Agile frameworks 
• Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously 
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams 
• Highly skilled in spreadsheets and data visualizations  
• Ability to identify potential risks and implement effective mitigation strategies 
• Strong problem-solving skills and a proactive approach to project management 
• Attention to detail and a commitment to delivering high-quality results 
• Able to create repeatable templates that can be used to scale projects  

Ideally having:

• Experience managing global projects 
• A PMP certification is a plus 
• Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana, or similar) 
• Experience working with revenue enablement tools and platforms, such as Learning Management Systems (LMS) or CRM systems 
• Familiarity with tools like Monday.com, ClickUp, or Microsoft Project with AI capabilities for predictive analytics and task management 
• Proficiency in using automation tools to streamline project workflows, reduce manual tasks, and improve efficiency   
• Knowledge of virtual workspaces and digital whiteboards that facilitate real-time collaboration and brainstorming 
• Experience with collaboration tools for seamless communication and task management across distributed teams

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the salary package of the employee
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

Responsible in tax reporting and compliance

• Manage tax audits and ensure compliance with tax regulations
• Manage tax planning and compliance, ensuring tax liabilities are accurately reported
• Manage indirect tax compliance and guide on tax implication of business decisions
• Manage outsourced tax compliance and reporting.
• Oversees the preparation of transfer pricing documentation and information return on transaction and related parties
• Conduct a thorough analysis of taxes to provide expert advice on tax planning and optimization opportunities to ensure compliance with local regulations
• Coordinate and manage tax audits, inquiries and notices from tax authorities
• Maintain documentation and records related to tax filings, provisions and other tax-related activities
• Collaborate with other departments and teams, such as finance, legal and operations, outsourced tax firms to ensure alignment and coordination on tax matters
• Provide guidance and support to internal stakeholders on financial issues, including tax implications of business decisions and transactions
• Stay updated with changes in tax laws and regulations Philippines and Guam and proactively identify potential risks or opportunities for the organization
• Foster a culture of tax compliance and awareness throughout the organization, providing training and support as needed
• Lead and mentor a team of finance professionals, fostering a culture of accountability, compliance, and continuous improvement.

• Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.
• Caters to room inquiries and reservations on a daily basis received via telephone calls and emails with full utilization of Opera PMS for creating and updating room reservations.
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.

Develops and executes content strategy and plan aligned to the business' internal and external objectives. Produces content to support thought leadership, pre-positioning for proposals, campaigns, services, product and events.  Content creation may be in the form of blogs, articles, reports, case studies, videos, website text, podcasts or infographics - both digital and when relevant, in print.  Manages content calendars and timelines to achieve required deadlines.

• Understands AECOM's organization, client base and strategic priorities.  Establishes relationships with key stakeholders within AECOM.
• Grows knowledge of content development techniques and best practices by attending industry events, seminars and networking opportunities.
• Synthesize technical information, translate it into plain language, and add marketing flair to project summaries, resumes, methodologies, executive summaries, and other technical bid sections or attachments with minimal supervision
• Develops and implements content plans and campaigns relating to specific proposals, business lines or market sectors using a range of channels and tactics.
• Continues to grow knowledge of how to develop content optimized for the web, podcast, emails, intranets and proposals.
• Is skilled in the production of content across a range of formats such as social media, brochures, infographics, blogs, reports, articles and podcasts.
• Performs work in accordance with agreed objectives, budget and timescale with little/no supervision.
• Analyzes and reports performance of content and may make recommendations for action.
• Proposes ideas and possible approaches to achieve business/campaign objectives and sees content production through to implementation and delivery.
• Assist in other ad hoc communication tasks requiring developmental editorial support
• Mentor colleagues in applying the company's best practices in copywriting or corporate correspondences to maintain a professional standard in all AECOM communications as an ambassador of the company’s brand voice
• Develop relationships with external stakeholders (social media reps / agencies) to stay informed of new trends, metrics and benchmarks.

We are looking for dynamic and detail-oriented AEM Developer to join our team. The ideal candidate will be responsible for overseeing and executing a variety of campaigns, promotions, and updates across our digital platforms. This role requires a strong understanding of digital marketing, excellent project management skills, and the ability to collaborate with cross-functional teams.  This position is based in the Philippines, and we are only able to consider candidates who possess the required work authorization.

Key Responsibilities

• Enrichment and Product Approval: Manage and approve products in the SKU library/Vantage.
• Content Creation and Implementation: Create and implement pages, microsites, sections, tiles, discover, and recipe pages on the drop page
• Campaign Implementation: Oversee the end-to-end implementation of marketing campaigns.
• Promotion Implementation: Plan and execute promotional activities to drive customer engagement.
• Value Banners Brief and Lytho Request Creation: Develop briefs for value banners and coordinate with the design team for Lytho requests.
• Merch Card & Banner creation, and Implementation
• Brand Page Creation
• Product Group Update/Creation

Are you passionate about shaping the future of design and innovation? At Avaloq, we’re on a mission to elevate our Product Design capabilities to new levels of creativity and strategic excellence. We’re dedicated to crafting user-centric solutions that blend form and function, ensuring delightful user experiences. If you thrive on problem-solving and would like to contribute to a collaborative and inclusive environment where diverse perspectives drive breakthrough ideas, we want you on this journey with us.

Your mission

• Aligning design goals with business objectives by implementing design thinking processes to foster innovative, user-centric solutions and promote creative problem-solving and collaboration.
• Conducting research, interviews, and usability testing to understand user needs and inform design decisions.
• Creating intuitive and delightful user experiences by applying User Experience Design, Interaction Design, Information Architecture, and User Interface Design principles.
• Translating your ideas into tangible solutions with wireframes and prototypes.
• Working closely with cross-functional teams to deliver high-quality solutions
• Maintaining and evolving design systems for consistency, and incorporating inclusive design practices per WCAG.

As the Senior Back End Developer, you will be responsible for playing a key role in the software development life cycle. 
Some of your duties and responsibilities will include:
•  In charge of coding, code maintenance, and testing.
•  In charge of programming training for fresh members.
•  Responsible for researching about the latest programming techniques and web technologies.
•  Communicate with the manager or team members on issues and in providing solutions.
•  Assist the team in achieving the project goals and meeting the project schedule.
•  Perform routine site maintenance as needed TECHNICAL EXPERIENCES.
•  Reviewing code work for accuracy and functionality.
•  Keeping up-to-date with industry trends and technology developments.
•  Practice Architectural Patterns in development
•  Have experience in leading/managing a team
•  Can mentor juniors
 

As the Senior Web Developer, you will be responsible for playing a key role in the software development life cycle. 

Some of your duties and responsibilities will include:
• In charge of coding, code maintenance, and testing.
• In charge of programming training for fresh members.
• Responsible for researching about the latest programming techniques and web technologies.
• Communicate with the manager or team members on issues and in providing solutions.
• Assist the team in achieving the project goals and meeting the project schedule.
• Perform routine site maintenance as needed TECHNICAL EXPERIENCES.
• Reviewing code work for accuracy and functionality.
• Keeping up-to-date with industry trends and technology developments.
• Practice Architectural Patterns for Javascript in development
• Practice CSS architecture in development

As the Senior Front End Developer, you will be responsible for playing a key role in the software development life cycle. 
Some of your duties and responsibilities will include:
• In charge of coding, code maintenance, and testing.
• In charge of programming training for fresh members.
• Responsible for researching about the latest programming techniques and web technologies.
• Communicate with the manager or team members on issues and in providing solutions.
• Assist the team in achieving the project goals and meeting the project schedule.
• Perform routine site maintenance as needed TECHNICAL EXPERIENCES.
• Reviewing code work for accuracy and functionality.
• Keeping up-to-date with industry trends and technology developments.
• Practice Architectural Patterns for Javascript in development
• Practice CSS architecture in development
 

Key Accountabilities:

• To process monthly payroll operations by preparing the recon, journal and headcount reports.

• To provide payroll information by answering questions and requests to agencies.

• To liaise with payroll vendor and auditor for any queries and issues

• To liaise with government bodies requirement such as EPF, SOCSO, IRB, HRDF, CPF, IRAS Singapore and ensuring compliance to statutory rules and regulation and its contribution timely remitted.

• To maintain employee confidence and protects payroll operations by keeping information confidential.

• To assist in preparing master file for HFM reporting, utilisation report, leave provision report and report to GL team

• To assist in travelling arrangements - AMEX

• To assist in submitting claims i.e. SOCSO etc.

• To assist in maintaining and updating Re:Sources MY and SG and agenciesweb-leave system

• To compile ERP User Group Access report for all country in quarterly basis

• To perform task as assigned

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• Open for both Manila and Cebu applicants. At least 5 years overall experience in Development; at least 2 years in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on either morning or mid shift

• Must be willing to work on a Hybrid setup (currently 2-3 times a month)

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions.

• Provides a warm welcome and assists guests’ according to Fairmont Hotels & Resorts Brand Standards.

• Maintains the balance in operational, administrative  and colleague needs by providing guidance and motivation to the Front Office team. 

• Ensures consistency on exceeding guest services expectations by personal involvement in the arrival, rooming, and departure of key/VIP guests.

• Establishes strong and effective communication with all Departments and ensures that all Front Office Policies and Procedures are adhered to.

• Creates an environment that allows Colleagues to achieve job fulfillment and provides a path for career development with Fairmont Hotels & Resorts.  Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team. 

The role is responsible to effectively run the Agile events and ceremonies for successful outcomes, enable delivery by removing blockers and identify the interdependencies, capacity planning, keeping close eye on team's velocity, close monitoring of user story progress and delivery during the sprint, keep the team motivated and engaged, have a clear understanding of leadership and facilitation, stakeholder management (know the products & stakeholders, release management, coach & support the squad on Agile and encourage Agile Ways of Working (WOW), has an ability to run more than one full fledged SQUADs.

RESPONSIBILITIES

DELIVERY / TEAM:

1. Assist the team in the early identification of impediments and work accordingly with the organization and/or other teams in order to remove them or mitigate their impact to the product development process.

2. Train and Mentor the team in the correct understanding of Agile values, principles and applicable frameworks, enabling the team to identify how to get most value out of them within the context of the project.

3. Make effective and timely use of escalations to the account team and/or client when needed.

4. Actively support team happiness through building an environment of trust, openness and safe experimentation.

5. Coach clients Product Owner in process-related aspects.

6. Actively engage in coordination efforts with other PMs from the engagement in order to build a cohesive execution strategy and collaborate as much as possible.

7. Coach the team towards effective quality outcomes in terms of Product, Process and Technical Implementation - with excellence in mind.

8. Risk & Dependency management - with safety & effectiveness in mind.

9. Metric management - with continuous improvement in mind.

10. Communication & Reporting - with better visibility, assertiveness & transparency in mind.

OPERATIONS:

1. Set up teams (together with Tech Lead) by raising requests as needed, selecting team members based on project needs & engagement constraints and setting them up for success by building a shared understanding of the client expectations and engagement conditions.

2. Actively look for opportunities of growth for Globants position within the client engagement and follow through accordingly to actually turn them into new business (i.e. supporting proposals, contributing to forming new teams, etc.).

3. Keep financial forecasts updated on a weekly basis.

4. Manage P&L effectively to comply with revenue and margin targets.

5. Process billing accurately on a monthly basis - or as applicable for the engagement.

6. Take timely care of project assignments & releases for team members.

7. Manage team leaves/vacations requests helping the team to assess the delivery & financial implications and plan accordingly to avoid/mitigate impacts.

8. Manage customer satisfaction through the regular submission of surveys and follow through corrective/improvement actions with the team as needed.

9. Manage extra compensation / bonuses for the team (members) as needed.

10. Manage travel arrangements for team members as needed.

11. Take care of team logistics in terms of properly & timely requesting equipment, software or any resource needed by the team.

12. Keep a close record of contracts to make sure they are valid and fully executed at any point in time within the engagement timeframe.

13. Prepare for and attend to project audits, holding discussions and getting to agreements with a constructive and value-driven mindset

•    Engages in consultations and negotiations with government agencies and local communities to resolve permitting and compliance matters.
•    Conducts periodic compliance audits and assessments to identify potential gaps or areas for improvement and implements corrective actions.
•    Keeps abreast of changes in mining regulations and policies in the Philippines and advises senior management on potential impacts and compliance strategies.
•    Conducts stakeholder mapping according to OGP standards and recommend appropriate engagement strategies
•    Repairs any damaged or difficult relationships externally in order to maximize OGP’s influence and credibility 
•    Proactively identifies opportunities to use stakeholder engagement to deliver strategic benefit
•    Engages effectively on complex issues with hostile stakeholders 
•    Proactively identifies and resolves tenement-related issues, such as land access, indigenous rights, and stakeholder engagement.
•    Oversees the implementation of exploration plans, monitoring progress, identifying risks, and recommending adjustments when necessary.
•    Conducts regular audits and reviews of exploration tenements to ensure compliance with regulatory requirements and internal standards
•    Monitors costs for tenement management
•    Drafts contracts aligned with templates.
•    Prepares reports and oversees logistical requirements
•    Performs other tasks as may be directed by the Manager of the General Manager - EASP.

This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
• Assigned invoices may range from simple to moderately complex transactions.
• Update client billing information and instructions and billing rates.
• Gather and review backup documentations for billing purposes.
• Perform revenue recalculation steps in Oracle.
• Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
• Participate in governance meetings with Operations Team and/or clients.
• Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• May be involved in selected transition-related activities such as desktop procedures creation.