Your Career

The Major Account Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. Oh, and did we say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.

Our solutions are best–in–breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

As a Senior Scrum Master, you will support our Engineering Scrum Teams and help the company build high-impact software and features that deliver value to our customers. You will be responsible for keeping our scrum teams focused by guiding them, helping clear their blockers and ensuring that they have what they need to be successful in what they do.

Duties and Responsibilities

• Facilitate effective communication among team members
• Keep all parties on track and informed of project progress
• Provide timely feedback to stakeholders
• Champion agile values, principles, and practices within the organization
• Onboard, train, and mentor scrum team members
• Facilitate scrum ceremonies, including stand-up meetings, sprint meetings, retrospectives, etc.
• Help Product Owners refine, arrange, and optimize product backlogs
• Remove roadblocks that can hinder the progress of teams
• Tweak and adjust the team’s Agile practices to better facilitate software delivery, as needed

• Coordinate with release planning and deployment activities

• At least 5 years as a Scrum Master (or in a similar role)
• Lives and breathes the principles of servant leadership
  
• Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban
• Excellent verbal and written communication skills
• Agile Scrum Master Certification (we strongly prefer this)

Team Summary

The North America Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.

Key Responsibilities

• Lead the strategy and operations for the Content Services and Implementations Support processes of NA Digital Implementations.
• Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.
• Develop and implement business strategies and plans for the team in alignment to the project objectives and business goals.
• Partner closely with the team members to develop and enhance business processes.
• Manage/balance team schedule and capacity to support Implementations.
• Lead, coach, and develop each team member and provide them with guidance and feedback.
• Collaborate and coordinate with other implementers and key stakeholders to ensure alignment and integration of all related project activities.
• Prepare and maintain project tracking and team status reports.
• Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.
• Serve as the overflow for VCS campaign build/Ops projects.
• Provide flexibility for management coverage of a team that works on different time zones.
• Embody the Visa Leadership Principles.

Essential Skills

• People Management
• Project Management
• Technical Aptitude
• Strong Analytical skills
• Strategic thinking
• Strong decision-making skills
• Excellent communication skills
• Conflict Management

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Assignment: Night Shift

The finance analyst is responsible for collection, organization, interpretation, analysis, recording, documentation, and dissemination of complex data sets. The candidate will process and reconcile  accounts and general ledger related transactions with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support and be part of the US Finance team.

• Support the Finance and Accounting related activities and operational matters with financial impacts, including periodic reporting, cash funding, business updates, invoice processing, ad hoc reporting, cash management, etc.
• Work collaboratively and develop strong relationships within the Business Unit, with operational executives, and with managers.
• Research and resolve premium, claims, and cash discrepancies between Program Administrators and/or Arch policy issuance systems and Arch Accounting System
• Reconcile financial results on a periodic basis (monthly and quarterly) for both P&L and Balance Sheet in order to validate the accuracy of financially reported results.
• Collaborates with other departments to ensure all transactions have been properly recorded.
• Perform financial analysis, general ledger account reconciliations, and generate key reports.
• Utilize information from third parties and Business Units to report financial results and create and record technical journal entries needed to support the accounting for the business units.
• Assist in the preparation of the annual Statutory reports.
• Provide assistance, reconciliations and other support as required for internal and external auditors.
• Assist with special projects and ad hoc reporting as required by the department or other business units.

The role is responsible for coordinating with project stakeholders to ensure that the scope, schedule, budget, and resources are aligned with contractual requirements and service-level agreements. The role is also responsible for developing strategies to mitigate, avoid, transfer, or accept risks based on assessments using internal software, as well as preparing and communicating risk reports to stakeholders. The role will be reporting to the Project Controls Manager in Manila.

Duties & Responsibilities: 

• Coordinate with the project manager to ensure that all procedures are in place to meet contractual requirements.
• Assist in the development and assessment of the reasonableness of the proposed schedule durations, cost loading, activity coding, and work breakdown structure (WBS).
• Support the development and detailed review of critical path method (CPM) schedules (medium-to-large).
• Assist in the identification and analysis of project schedule variances and recommend associated corrective action.
• Review contractor schedules (Baseline and progress updates) in Primavera P6 using CPM, provide comments, prepare associated reports and recommendations per contract requirements, and produce scheduling management reports.
• Review schedule status, update master program schedules, and provide management with input on contractor and subcontract performance.
• Monitor Key Performance Indicators (KPIs), such as earned value, cost and schedule performance, estimate to completion, and project end dates.
• Perform schedule recovery and impact; produce schedule impact analysis for modifications and produce schedule fragnet for inclusion in change order documentation.
• Perform time impact/claims analysis and prepare reports and recommendations during project execution.
• Analyze contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.
• Participate in and at times lead project planning and scheduling review meetings.
• Proactively identify potential risks and evaluate the likelihood and impact using quantitative and qualitative methods (Monte Carlo Simulation, OPRA, or other Risk Management Software)
• Address critical and unique issues with the guidance of the Team Lead for timely resolution of escalated issues.
• Perform complex tasks in compliance with service level agreements, processes, policies, procedures, and SOX & internal controls.
• Work with Team Lead to develop process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Provide guidance and technical expertise to junior members of the team in completing projects and performing (sub-process) activities.

• Reviews sales contracts, establish parameters, quotes and negotiate prices.
• Develops market segments action plan, account management and its execution. 
• Participates in the tradeshows and conventions organized by Accor.
• Attends coordination meetings with the different departments in the Hotel for groups and VIP arrivals.

Leads and co-ordinates the day-to-day operations of the NCR team(s) that supports the New Claim Review calls. Actively motivate, develop, coach and engage team members to drive results and create a high performing team while showing genuine care in managing an environment of safety and wellbeing. Hold team members accountable for performance against key metrics, including achievement of financial and efficiency outcomes, and manages underperformance. Sets clear objectives and targets for the team, articulates clear link to the strategy to provide meaning and purpose to tasks. Analyse relevant agent data and reports to identify trends to continuously drive an improvement in the business results of team members and department. Delivery of agent coaching based on needs identified through analysis of agent data, audits and agent feedback. To resolve queries, manage and solve roadblocks, including reporting IT Issues and keeping the Stakeholders and Management Informed. To complete administrative tasks such as- workload distribution, attendance, leave regularization, schedule adherence, communication with team, One on One and any training or coaching required. Collaborate with the Suncorp Home Claims Partnering team to relentlessly deliver exceptional customer service to deliver against Home Claims Strategy. Lead and develop a diverse workforce, drive an inclusive culture, foster a team environment where people are accountable for safety and wellbeing. Build a resilient, highly engaged/agile team, with a culture of simplicity, innovation and continuous improvement. Adhere to Suncorp Group policies including but not limited to, delegated authority level to mitigate risk and compliance. Monitor team performance and display a clear level of understanding of all performance reporting. Drives results to achieve service, efficiency, and timeframes SLAs within Home Claims teams. Monitors, tracks and reports on own performance and progress. Actively seeks feedback and coaching on own performance and takes responsibility for self-development.

As a member of the Avaloq development team, you will be part of a group of highly skilled, motivated and dynamic people that are responsible for a central part of the Avaloq Banking Suite. You will design, implement, maintain and test innovative software solutions to meet the client's needs. You will be working as a Mid or Senior Level Developer in an environment where formal and on-the-job training is a priority, and you will learn a lot.

The Avaloq Banking Suite is one of the largest PL/SQL applications in the world. It is safe to say that your co-workers are among, if not the most knowledgeable Oracle specialists in the world. Development takes place in our integrated development environment - a customized Eclipse platform, which is tightly integrated with a build automation and delivery system, allowing a standardized and automated process to be followed.

Your key tasks

• Develop and implement new features based on internal and external requirements
• Understand the Avaloq Core Banking Platform and the corresponding business areas
• Perform maintenance work such as: root cause analysis, bug fixing, code optimizations
• Provide technical assistance for customers or business analysts. Closely collaborate with the Product Owner, Scrum Master and other Software Engineer
• Develop and maintain automated tests

We are looking for a committed and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila. We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires close collaboration with all IT team members and users worldwide.

Your key tasks 

• Serve as the first point of contact for end users seeking technical assistance over the phone, email, and tickets
• Fixing the problems identified by users
• Capture and conduct progressive incident analysis and remediation of incidents
• Support end users via tickets, phone, email, and remote access
• Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders
• Documentation of systems, procedures and processes
• Processing IT service requests and managing the request fulfillment process 
• Provide accurate information on IT products or services

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  
 

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes in promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers 

• Develops design art work according to corporate standards and ensure optimum brand image for hotel collateral, advertisement and exposure.
• Manages collateral printing and hotel merchandize in line with brand standards. 
• Assists in production of all displays and signage in the hotel public areas and seasonal/theme decorations.
• Maintains an up-to-date image and collateral filing.

The Project Manager will be focused on managing services engagements, acting as the primary engagement manager for our clients. You will oversee the entire project lifecycle, from initiation to completion, ensuring that all deliverables are on time, within scope, and meet our clients’ expectations. The projects you will manage will be primarily focused on revenue enablement, including the creation of courses, job aids, in-person events, and other training materials. 

Responsibilities

• Serve as a point of contact for clients, ensuring clear communication and alignment throughout the engagement lifecycle 
• Develop and maintain detailed project plans, including setting timelines, milestones, and deliverables 
• Plan, organize, and manage revenue enablement projects, including course creation, job aid development, and other related services 
• Monitor project status, track progress, and adjust plans as needed to ensure timely and successful project completion. 
• Coordinate with internal teams, including instructional designers, content writers, and external subject matter experts (SMEs), to deliver high-quality outputs that meet client expectations 
• Identify and mitigate potential risks or issues that may impact project timelines or outcomes 
• Manage project budgets, ensuring that resources are allocated effectively and that projects are delivered within financial constraints 
• Conduct regular project status meetings with clients and internal teams, providing updates and addressing any concerns 
• Ensure that all project documentation is complete, accurate, and up to date 
• Continuously seek opportunities to improve project management processes and client satisfaction 

• Native or Fluent English speaker 
• 5 years experience in a similar role 
• Bachelor’s degree in Project Management, Business Administration, or a related field 
• Proven experience as a Project Manager, preferably in a High Tech services or consulting environment 
• Experience managing projects related to revenue enablement, such as course creation, training programs, or sales support materials 
• Strong understanding of the content creation processes, including instructional design and multimedia development 
• Strong understanding of project management methodologies, including Agile frameworks 
• Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously 
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams 
• Highly skilled in spreadsheets and data visualizations  
• Ability to identify potential risks and implement effective mitigation strategies 
• Strong problem-solving skills and a proactive approach to project management 
• Attention to detail and a commitment to delivering high-quality results 
• Able to create repeatable templates that can be used to scale projects  

Ideally having:

• Experience managing global projects 
• A PMP certification is a plus 
• Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana, or similar) 
• Experience working with revenue enablement tools and platforms, such as Learning Management Systems (LMS) or CRM systems 
• Familiarity with tools like Monday.com, ClickUp, or Microsoft Project with AI capabilities for predictive analytics and task management 
• Proficiency in using automation tools to streamline project workflows, reduce manual tasks, and improve efficiency   
• Knowledge of virtual workspaces and digital whiteboards that facilitate real-time collaboration and brainstorming 
• Experience with collaboration tools for seamless communication and task management across distributed teams

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the salary package of the employee
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

Responsible in tax reporting and compliance

• Manage tax audits and ensure compliance with tax regulations
• Manage tax planning and compliance, ensuring tax liabilities are accurately reported
• Manage indirect tax compliance and guide on tax implication of business decisions
• Manage outsourced tax compliance and reporting.
• Oversees the preparation of transfer pricing documentation and information return on transaction and related parties
• Conduct a thorough analysis of taxes to provide expert advice on tax planning and optimization opportunities to ensure compliance with local regulations
• Coordinate and manage tax audits, inquiries and notices from tax authorities
• Maintain documentation and records related to tax filings, provisions and other tax-related activities
• Collaborate with other departments and teams, such as finance, legal and operations, outsourced tax firms to ensure alignment and coordination on tax matters
• Provide guidance and support to internal stakeholders on financial issues, including tax implications of business decisions and transactions
• Stay updated with changes in tax laws and regulations Philippines and Guam and proactively identify potential risks or opportunities for the organization
• Foster a culture of tax compliance and awareness throughout the organization, providing training and support as needed
• Lead and mentor a team of finance professionals, fostering a culture of accountability, compliance, and continuous improvement.

• Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.
• Caters to room inquiries and reservations on a daily basis received via telephone calls and emails with full utilization of Opera PMS for creating and updating room reservations.
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.

Develops and executes content strategy and plan aligned to the business' internal and external objectives. Produces content to support thought leadership, pre-positioning for proposals, campaigns, services, product and events.  Content creation may be in the form of blogs, articles, reports, case studies, videos, website text, podcasts or infographics - both digital and when relevant, in print.  Manages content calendars and timelines to achieve required deadlines.

• Understands AECOM's organization, client base and strategic priorities.  Establishes relationships with key stakeholders within AECOM.
• Grows knowledge of content development techniques and best practices by attending industry events, seminars and networking opportunities.
• Synthesize technical information, translate it into plain language, and add marketing flair to project summaries, resumes, methodologies, executive summaries, and other technical bid sections or attachments with minimal supervision
• Develops and implements content plans and campaigns relating to specific proposals, business lines or market sectors using a range of channels and tactics.
• Continues to grow knowledge of how to develop content optimized for the web, podcast, emails, intranets and proposals.
• Is skilled in the production of content across a range of formats such as social media, brochures, infographics, blogs, reports, articles and podcasts.
• Performs work in accordance with agreed objectives, budget and timescale with little/no supervision.
• Analyzes and reports performance of content and may make recommendations for action.
• Proposes ideas and possible approaches to achieve business/campaign objectives and sees content production through to implementation and delivery.
• Assist in other ad hoc communication tasks requiring developmental editorial support
• Mentor colleagues in applying the company's best practices in copywriting or corporate correspondences to maintain a professional standard in all AECOM communications as an ambassador of the company’s brand voice
• Develop relationships with external stakeholders (social media reps / agencies) to stay informed of new trends, metrics and benchmarks.

We are looking for dynamic and detail-oriented AEM Developer to join our team. The ideal candidate will be responsible for overseeing and executing a variety of campaigns, promotions, and updates across our digital platforms. This role requires a strong understanding of digital marketing, excellent project management skills, and the ability to collaborate with cross-functional teams.  This position is based in the Philippines, and we are only able to consider candidates who possess the required work authorization.

Key Responsibilities

• Enrichment and Product Approval: Manage and approve products in the SKU library/Vantage.
• Content Creation and Implementation: Create and implement pages, microsites, sections, tiles, discover, and recipe pages on the drop page
• Campaign Implementation: Oversee the end-to-end implementation of marketing campaigns.
• Promotion Implementation: Plan and execute promotional activities to drive customer engagement.
• Value Banners Brief and Lytho Request Creation: Develop briefs for value banners and coordinate with the design team for Lytho requests.
• Merch Card & Banner creation, and Implementation
• Brand Page Creation
• Product Group Update/Creation

Are you passionate about shaping the future of design and innovation? At Avaloq, we’re on a mission to elevate our Product Design capabilities to new levels of creativity and strategic excellence. We’re dedicated to crafting user-centric solutions that blend form and function, ensuring delightful user experiences. If you thrive on problem-solving and would like to contribute to a collaborative and inclusive environment where diverse perspectives drive breakthrough ideas, we want you on this journey with us.

Your mission

• Aligning design goals with business objectives by implementing design thinking processes to foster innovative, user-centric solutions and promote creative problem-solving and collaboration.
• Conducting research, interviews, and usability testing to understand user needs and inform design decisions.
• Creating intuitive and delightful user experiences by applying User Experience Design, Interaction Design, Information Architecture, and User Interface Design principles.
• Translating your ideas into tangible solutions with wireframes and prototypes.
• Working closely with cross-functional teams to deliver high-quality solutions
• Maintaining and evolving design systems for consistency, and incorporating inclusive design practices per WCAG.

As the Senior Back End Developer, you will be responsible for playing a key role in the software development life cycle. 
Some of your duties and responsibilities will include:
•  In charge of coding, code maintenance, and testing.
•  In charge of programming training for fresh members.
•  Responsible for researching about the latest programming techniques and web technologies.
•  Communicate with the manager or team members on issues and in providing solutions.
•  Assist the team in achieving the project goals and meeting the project schedule.
•  Perform routine site maintenance as needed TECHNICAL EXPERIENCES.
•  Reviewing code work for accuracy and functionality.
•  Keeping up-to-date with industry trends and technology developments.
•  Practice Architectural Patterns in development
•  Have experience in leading/managing a team
•  Can mentor juniors
 

As the Senior Web Developer, you will be responsible for playing a key role in the software development life cycle. 

Some of your duties and responsibilities will include:
• In charge of coding, code maintenance, and testing.
• In charge of programming training for fresh members.
• Responsible for researching about the latest programming techniques and web technologies.
• Communicate with the manager or team members on issues and in providing solutions.
• Assist the team in achieving the project goals and meeting the project schedule.
• Perform routine site maintenance as needed TECHNICAL EXPERIENCES.
• Reviewing code work for accuracy and functionality.
• Keeping up-to-date with industry trends and technology developments.
• Practice Architectural Patterns for Javascript in development
• Practice CSS architecture in development

As the Senior Front End Developer, you will be responsible for playing a key role in the software development life cycle. 
Some of your duties and responsibilities will include:
• In charge of coding, code maintenance, and testing.
• In charge of programming training for fresh members.
• Responsible for researching about the latest programming techniques and web technologies.
• Communicate with the manager or team members on issues and in providing solutions.
• Assist the team in achieving the project goals and meeting the project schedule.
• Perform routine site maintenance as needed TECHNICAL EXPERIENCES.
• Reviewing code work for accuracy and functionality.
• Keeping up-to-date with industry trends and technology developments.
• Practice Architectural Patterns for Javascript in development
• Practice CSS architecture in development
 

Key Accountabilities:

• To process monthly payroll operations by preparing the recon, journal and headcount reports.

• To provide payroll information by answering questions and requests to agencies.

• To liaise with payroll vendor and auditor for any queries and issues

• To liaise with government bodies requirement such as EPF, SOCSO, IRB, HRDF, CPF, IRAS Singapore and ensuring compliance to statutory rules and regulation and its contribution timely remitted.

• To maintain employee confidence and protects payroll operations by keeping information confidential.

• To assist in preparing master file for HFM reporting, utilisation report, leave provision report and report to GL team

• To assist in travelling arrangements - AMEX

• To assist in submitting claims i.e. SOCSO etc.

• To assist in maintaining and updating Re:Sources MY and SG and agenciesweb-leave system

• To compile ERP User Group Access report for all country in quarterly basis

• To perform task as assigned

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• Open for both Manila and Cebu applicants. At least 5 years overall experience in Development; at least 2 years in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on either morning or mid shift

• Must be willing to work on a Hybrid setup (currently 2-3 times a month)

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions.

• Provides a warm welcome and assists guests’ according to Fairmont Hotels & Resorts Brand Standards.

• Maintains the balance in operational, administrative  and colleague needs by providing guidance and motivation to the Front Office team.