The Senior Performance Marketing Specialist will play a crucial role in managing overall performance marketing strategy for demand generation in order to drive conversions in the customer funnel at optimal costs per acquisition.

What you’ll be doing:

• Develop and oversee overall performance marketing strategy for existing and new verticals
• Create and manage social media advertising and paid listings on third party websites and media partners such as, but not limited to, Google Ads, Meta, Youtube, Instagram, and Tiktok
• Ensure top organic search ranking positions (SEO & SEM)
• Manage performance marketing analytics with the help of analytics tools such as Google Analytics to track and measure all marketing campaigns
• Conduct regular conversion rate optimisation and execute A/B tests, user testing to improve conversion rates across the brands’ digital channels and assets
• Effectively communicate analyses by developing reports or visualization dashboards (demand funnel, budgeting, campaign impact, awareness, events, and strategic KPIs)
• Work with creative and marketing teams to test strategies and improve on ad performance

• Bachelor’s Degree preferably in Marketing, Business Administration, Advertising
• At least 3 years experience in Performance Marketing profession
• Well-versed in Performance Marketing, Google Analytics, Meda Ads, SEO, SEM, Paid Search, Affiliate Marketing, Social Media

The Key Accountabilities are, but not limited to:

• Manage completion within deadlines for all monthly financial statements & reporting functions in accordance with Group processes and policies. Group reporting packages include Actuals, CSR, Tax Packs, CCE, CBCR and etc)
• Ensure compliance with all Group Policies and statutory financial controls including external/internal audit and FMC requirements.
• Manage external audit, corporate taxes, GST, Witholding Taxes, statistical surveys and other statutory reporting matters, including liaison with relevant external parties.
• Build and manage relationship with agencies and other SSC teams.
• Provide advisory support and guidance for any accounting & taxes matters to agencies and other SSC teams.
• Support collaboration within Groupe and agencies which include agencies integration, legal entities reduction, Post Monthend & Balance Sheet Review and etc.
• Assist management on continuous improvement projects as appropriate that may arise on an ad-hoc basis.

PTW, a gaming services company, is looking for a talented L&D professional to join at an exciting phase. This is a stand-alone role for a start-up entity in the Philippines.

The Learning and Development Specialist (L&D Specialist) will focus New Hire Training and Job specific trainings as needed by the Operations team. The L&D Specialist will learn and implement the process flow to ensure building skills, upskilling, and drive performance metrics aligned with PTW organization goals.

Content Design and Development:

• Coordinate with the Content team to design course materials as per training/event requirements.
• Develop modules and course material based on the designs.
• Create and adapt curriculum for a variety of audiences and learning delivery methods.
• Develop complementary training materials that enhance learning options, including participant and leader guides, manuals, reference cards and certifications.
• Modify programs as and when required.
• Ensure available contents meets the process standards.

Coordination:

• Manage and coordinate training enrolments.
• Design, prepare and order educational aids and materials as and when required.
• Act as the SME within the business for anyone with questions or queries regarding New Hire Training and development plans.
• Develop and maintain organizational communications such as bulletin boards and newsletters. to ensure employees have knowledge of training and development events and resources.
• Gather feedback from trainers and trainees after each educational session.

Delivery:

• Deliver New Hire Training.
• Deliver Refresher Training.
• Deliver basic and intermediate modules for developmental trainings as assigned by the lead/manager.

Evaluation:

• During recruitment completes L&D rounds as per the process.
• Analyse training feedback (L1, L2, L3) and create reports.

• A bachelor’s degree preferably. In absence of a degree needs to hold at least two (2) years of work experience as a voice coach or a trainer in the BPO sector. Should have relevant certification in training/linguistic/coaching domains.
• With advance level discourse and comprehension – Written and Verbal
• Basic Excel skills , vlook up, h lookup and Power point presentation
• Classroom management

• Statutory Benefits
• Annual Leave
• HMO upon first day of employment
• Fun, diverse, inclusive and collaborative work environment
• A fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.

The Paid Media Manager will be responsible for implementing and executing Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets The successful candidate will provide day-to-day implementation, optimization, and upload of client campaigns through direct input and supervising junior staff.

Implementation/Execution

• Develop and implement Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets.
• Provide day-to-day implementation, performance optimization, and upload of client campaigns through direct input and supervising junior staff.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies

Vendor Management

• Liaise with vendors and third party representatives to maintain and develop relationships and build knowledge of new features and betas.
• Stays up-to-date with practices and standards in the digital marketing industry

Analytics

• Ensures flawless campaign execution and effectiveness by establishing key indicators to measure success.
• Interpret performance reports to provide actionable insights, analysis and recommendations to meet campaign objectives.

SME

• Coach and develop junior staff, supervising their projects and day-to-day activities.

Client interface

• Provide accurate client communication that details performance and return on investment via regular campaign reporting and analysis.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced SENIOR DIRECTOR FOR OPERATIONS to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Overseeing operational processes and developing strategies for improved efficiency of BPO operations
• Attending meetings with other managers and senior management to align company objectives and performance
• Tracking, analyzing, and reporting performance data on key departmental initiatives
• Leading negotiations, budgeting, purchasing, and putting efficient workflows in place
• Partnering with business leaders, staff, and value creation teams to drive operating performance and strategic initiatives
• Coach and mentor Operations Directors and Client Services Directors
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Ensure that the company runs with legality and conformity to established regulations
• Manage an operations department of 1200+ FTE

• At least 2 years of experience as Director in the BPO Industry - from any department: Operations, Training and Quality, Transitions, Support
• Amenable to work ONSITE in Makati on night shift
• Must have handled US Healthcare Insurance accounts at least as a manager
• Must have handled at least 10 different clients as a Director

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Setting up, implementing and managing the local quality management system as well as monitorung its efficiency and effectiveness. Efficiencey and effectivenes are to be understood in terms of conformance with internal and external requirements. Responsible for implementeing SGS Group Quality Management requirements to the local laboratory (-ies). The role requires in depth knowledge of ISO 17025 and its implementation in food testing laboratories.

Company Profile:

Our client is more than an Esports organization, they are a brand. A lifestyle brand that focuses on gaming and Esports along with fashion, social media management, talent agency, event organizing, and other services in the digital era.

They help brands engage global audiences through their network of talent, influencers, and Esports teams through their strategic partnership to help bring exposure and a great ROI through a wide range of activities through both online and offline activities.

The company aim to be a platform between brands for millennials and Gen Z. Collectively, they have over 30+ million followers across social media platforms and have helped brands grow their position in this new digital era.

This is a wonderful opportunity to be part of a growing company that has impactful marketing solutions, shaping compelling brand narratives, and creating valuable intellectual property.

Overall purpose and responsibilities of the role

The Senior Account Manager will lead the planning and execution of strategies for digital marketing and advertising sales growth with brands and agencies. The primary focus is on selling the company's services and advocating for influencers to prospective clients.

Duties & Responsibilities:

• Responsible for planning, managing, and executing strategies in growing digital marketing/advertising sales with brands and agencies.
• Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channel. Use data/reports to make presentations and recommendations to clients.
• Forge relationships with key decision-makers with brands and advocate advertising offerings.
• Understanding how to input advertising rates, key performance indexes, and any other sales-related functions.
• Ensure timely and detailed analytical reporting of the key campaign outcome.
• Coordinate with cross-functional teams to execute projects such as onsite, graphics, performance marketing and category teams

Skills & Qualifications:

• With a business degree or another similar course
• Proven with a minimum of 5 years of end-to-end sales experience in the Digital Advertising, Multimedia Marketing and other media networks and advertising companies.
• With Media and Production Sales experience is an advantage
• Knowledge in Brand Management and Media Marketing is required.
• Excellent negotiation and communication skills.
• Ability to deliver projects and answer inquiries on time.
• Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to strengthen partnerships.
• Strong networks with direct clients and digital agencies are required.
• Business acumen with a problem-solving attitude.

Summary

As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead and manage the Outlet team in all aspects of the department and ensure service standards are followed.
• Address guest concerns and react quickly and professionally.
• Train supervisors and colleagues as needed.
• Balance operational, administrative, and colleagues' needs.
• Conduct regularly scheduled departmental meetings.
• Work closely with the culinary and stewarding teams to ensure all banquet and meeting requirements are in place.
• Manage the outlet budget.
• Follow company policies, procedures, and service standards.
• Follow all safety and sanitation policies when handling food and beverages.
• Other duties as assigned by the F&B department management.

As a Senior Back End Developer, with Power BI reporting experience, you will be extending the data model to support new features required by the business. You will be operating and maintaining the existing data warehouse solution based on MS SQL Server and will be implementing new functionalities, providing design and user documentation. In addition to this, you will also be developing new Power BI reports (PoC - proof of concept level) for the organization or enhancing existing ones with data from the data warehouse solution.

Your key tasks 

• Take ownership and responsibility for your area of expertise
• Design and implement database components using T-SQL (MSSQL)
• Design and implement MSSQL SSIS components/packages
• Setup a database test environment including deployment packages, and database security and testing strategies (test cases, unit tests etc.)
• Document new and existing database solution(s)
• Perform daily operations tasks incl. end user support of the CFBM MSSQL database
• Maintain source code in the BitBucket repositories
• Design and develop Power BI reports (PoC)

Responsibilities:

The Duty Manager is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping and Engineering.

• Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Fairmont standards
• Ensure staff have their breaks, according to the number of hours worked
• Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times
• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy
• Be fully competent in all reception and cashier duties
• Cover all shifts if required
• Cover Rooms Coordinator shifts if required
• Liaise with other Departments in regards to special guest requirements (i.e. Uniform/Guest Services, Florist, Housekeeping, In Room Dining)
• Be present at the Reception/Front Desk whenever possible
• Deal promptly and effectively with any complaints
• Meet and greet VIP guests
• Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible
• Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems
• Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows
• Liaise with Concierge to ensure swift baggage dispatch and collection
• Follow up on late cancellations and no shows and charge when appropriate
• Inform the receptionist/cashiers of new memo’s during the handover
• Check the next day’s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory
• Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents
• Deal with room moves, and ensure seamless communication of these with the relevant departments
• Check potential room revenue for any discrepancies and do necessary corrections
• Balance the screen (room types) for next day
• Maintain amicable and co-operative working relations with all other departments
• To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager
• Ensure enough supplies of all stationary items are in storage
• Assist the Director of Front Office and Assistant Director of Front Office in all aspects of the department and ensure service standards are followed
• Manage any emergencies on the desk and take necessary actions
• Follow up all audit points with regards to LQA, JD Powers, etc..
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned
• The Duty Manager may be required to carry out other duties, directed by the Assistant Director of Front Office 

We are looking to hire a skilled senior test specialist to design and implement quality-check procedures for our products. As a test specialist, you are responsible to perform all the Quality assurance related activities with due diligence to ensure highest quality product delivered to the clients.

Your key tasks

• Manage all aspects of testing for one or more clients from Test Strategy to execution.
• Contribute to definition of Test Policy and Test Plan
• Provide effort estimations.
• Design, update and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and client
• Contribute to continuous improvement of Test Management processes and procedures.
• Actively manage client relationship with appropriate communication if required.

Your Career

As a member of the Palo Alto Networks sales team, you will report directly to the Country
Manager. Working exclusively within one of our strategic Customers and Partners in the
Philippines, you will be responsible for building and driving sales to exceed company
objectives and grow the account according to plan. You will be responsible pipeline
review, Demand Gen review, Channel Review, and overall performance management of
sales team activities within the account.

Your Impact
● In this key role, you will be managing the relationship with PLDT Group while
achieving and exceeding revenue targets for the account for both Sell to and
Sell thru
● Also, develop a business plan to maintain and expand our Managed Services
offering with them to support their enterprise customers
● Work closely with Sales Engineering and Professional Services teams to build
complete solution based proposals
● Deliver well-inspected, accurate weekly sales forecasts and pipeline
management
● Ensure account team has well-documented account plan aligned with the value
proposition and differentiated strengths of the company

● Focused inspection of team activities on the account, leveraging relationships
to drive revenue
● Assure teams execute on leveraging alliances and relationships with key
Partners
● Evangelize the Palo Alto Networks Solution Portfolio as you focus on both
building a scalable, repeatable MSSP business with the providers and as you sell
to them to secure their business and enterprise IT and data center networks

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

Work in Virtual environment (FIS Office and Home) as part of a team (offshore and onshore) reporting to the Client Relationship-Delivery Manager Senior to manage the service side of the client relationship including escalation, effective oversight of client project and implementations, execution of account plan activities, building of relationships with client contacts and management of the client loyalty process.

What you will be doing

• Develops strong working relationships with assigned clients and FIS resources.

• Demonstrates financial management and revenue achievement of assigned territory through use of appropriate tools to track accounts receivable, calculate service level credits and billing.

• Manages and communicates expectations internally and externally.

• Manages the service component of the client relationship.

• Conducts service value reviews.

• Educates clients on various FIS processes and procedures assisting with awareness, navigation and self-help tools (note: this role is not responsible for opening up requests or being the direct point of contact for support or project related items.

• Conducts regularly scheduled status calls with client to discuss important key service topics, to review projects in client’s queue and to discuss available service offerings.

• Acts as an escalation point between client and request desk.

• Reviews variance reports and invoices, conducts periodic billing reviews, ensures credits, write-offs and payments are properly applied, works with assigned clients, managing director/relationship manager or billing team to resolve billing issues and at times functions as a collection agent.

• Monitors monthly service level/availability management reports to identify possible trends in service level agreement (SLA) “misses” and contacts appropriate product area if “misses” fall within guidelines of a contractual penalty.

• In the event of a contractual penalty, calculates and processes service level credits, informs billing team and notifies client on timing of credit receipt.

• Provides oversight on commitment requests including setting up commitment in system, participating in project kickoffs to ensure understanding of project expectations and scope, ensures proper resources are assigned, monitors target dates and ensures billing is accurate and on time.

• Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager.

• May participate in business reviews to learn about clients’ strategic direction as well as gain a good understanding of the products and/or services FIS is offering.

• Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments.

• Other related duties assigned as needed.

What you bring

• Good background in Client and Production Support

• Good client management, relationship building and support experience

• Background in Asset/Liability Systems is preferrable

• Experience in providing client services face to face and work in client site

• Experience with global release management and managing technical defects

• Recent experience in a similar Service Delivery role, ideally within the Financial Technology environment.

• Communicates ideas both verbally and in written form in a clear, concise, and professional manner

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Elicit, analyze, communicate and validate business/user requirements for processes, policies and information systems. Translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfill the end-user/business requirements.

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.

• Identifies and documents business strategies, objectives and drivers.

• Analyzes and documents business processes and metrics and identifies improvement opportunities.

• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.

• Re-engineers processes to deliver greater effectiveness and efficiency.

• Identifies/documents how applications and systems interact to support business processes.

• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.

• Uses knowledge of systems and industry requirements to develop or modify complex information systems.

• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Ensures changes made by programmers are correct.

• Conducts tests using client data to be certain client needs will be met.

• Verifies through testing that changes made by programmers to one part of the application do not impact other parts.

• Reports and reviews testing results.

• Trains internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.

• May mentor, guide, advise and/or check the work of less experienced business systems analysts.

• Considers business implications of the application of technology to the current business environment.

• Other related duties assigned as needed.

What you bring

• Good and extensive experience in BA responsibilities (business design and documentation).

• Background in Credit Cards Systems is preferred

• Background in any banking Systems is a plus

• Knowledge of the business goals, objectives and business operations for the appropriate organization

• Excellent verbal and written communication skills to audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant knowledge and expertise to other resources

• Good analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills

• Is resourceful and proactive in gathering information and sharing ideas

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:
• Designing, programming, debugging and modifying software enhancements.
• Interacting with product managers and users to define requirements and modifications.
• Participating in software design meetings to determine technical requirements.
• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:

• C++ experience is required

• Any Payments Systems background is required

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

• Organizational and time management skills required
• Self-starter with proven ability to work independently
• Extremely comfortable working with computers and a variety of applications

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
 

About the role:
As a Technical Solution Consultant you will work with leading edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, identify the functional solution, propose new solutions, troubleshoot functional and performance related issues, interacting with engineering groups and training clients on applications along with providing technical development support to
our major banking clients.

What you will be doing:

• Design system Integration, Functional Design, propose new business and design logic, develop complex modules, define Java/API standards/design/develop reusable modules, troubleshooting functional and performance issues through working alongside the technical lead and support center to manage production incidents.

• Interacting with product managers and users to define requirements and modifications

• Participating in software design meetings to determine technical requirements

• What you will need:

What you will need

• At least 10 years of experience as an IT Technical Solution Consultant

• Strong background with Java, API, Cloud, Open Database

• Good to have experience with FIS Switch and Backoffice product framework

• Sound knowledge in development using Java, API, C++, Cloud Architecture

• Must have led or participated in defining and implementing business solutions for multiple projects in software development and client implementations

• Experience with end-to-end systems development life cycle and standards

• Proficiency in solutions design and requirements definition disciplines

• A bachelor’s or Master's degree in computer engineering, computer science or other related disciplines

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible working arrangement ang schedule.

• Regional exposure and be part of a learning environment.

• A voice in the future of fintech

• A flexible and collaborative workspace

• Competitive salary and benefits including medical insurance and

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Business Systems Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team with a major client and must be a self- motivated, proactive, and out-of-the-box thinker.

What you will be doing:

Working on a major project with a key client you will be involved in:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency

• Conducting tests to ensure changes made by programmers are correct.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

What you will need:

• At least 10 years of experience as Business Systems Analyst for software implementation or configuration projects.

• Experience with Payments and Banking softwires

• Sound Knowledge of the financial services industry with experience in switching and payments, including knowledge of the AS2805 or ISO8583 standards

• An understanding of the end-to-end systems development life cycle

• A relevant tertiary qualification in computer science or IT, or significant proven equivalent work experience

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Enhance your skillset in the Payments industry and work with a leading Fintech firm.

• Flexible working arrangement and working schedule

• Conductive and collaborative work environment and perform a role on a regional capacity

• Competitive salary and benefits including medical insurance and employee share scheme

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking to hire a Senior Technical Analyst who has both business acumen and technical experience, to work on Banking implementation projects. You will be joining our Product & Technology team in Avaloq APAC & MEA organization. The whole group is responsible for developing and maintaining our Avaloq solutions for our clients in APAC & MEA. 

Your role is customer and product focused. In collaboration with our clients, you will analyze and apply the extension of our standard products according to customers' needs.

We are looking for people who are driven and ambitious, who can lead from the front and deliver on objectives. You will be working in a fast-paced environment and will have the opportunity to influence and contribute to the ongoing success of Avaloq APAC & MEA.

Your key tasks 

Your team consists of highly skilled Software Engineers and Consultants, helping our customers to implement and enhance Avaloq core, digital and surrounding ecosystems. We follow an agile process, working closely within the team but also with other related teams and clients to implement and enhance Avaloq core and maintain existing ones in live use.

The team works with clients and partners to develop and deliver innovative solutions to meet market demands and help shape the solutions for our clients. 

• Lead and drive solution validation or analysis & design workshops across different streams to ensure consistent and complete requirement & solution coverage. 
• Specifying new functionality in collaboration with Software Developers, Partners and Clients
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Supporting developers during implementation, including testing
• Lead and drive implementation project at Build / Test / Go-Live stages, able to organize project streams to deliver the end-to-end project as required.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers and partners

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:

• Designing, programming, debugging and modifying software enhancements.

• Interacting with product managers and users to define requirements and modifications.

• Participating in software design meetings to determine technical requirements.

• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:

• At least 5-10 years of experience C, C++ Programming.

• Good to have background with Payments Systems

• Experience with end-to-end systems development life cycles and standards.

• Knowledge of financial industry practices, regulations and operations.

• Fluency in sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines.

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible working arrangement and schedule

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during operation, maintenance or product application.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provide in-depth product support and researching client issues.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

What you will need:

• At least 5 years of strong experience working as an application or software support for Financial Services product (banking and trading application).

• Strong analytical & problem solving skills

• Organizational and time management skills

• The ability to work independently

• Excellent English communication skills

• Experience with supporting clients in software solutions

Added bonus if you have:

• Knowledge or experience of private banking operations.

• Electronic trading or finance related experiences.

• Experience in business analysis or implementation of software products.

• Knowledge of FIS products.

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Flexible working arrangement and working schedule with majority remote work condition as this role will perform in a regional capacity.

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

U-BIX Corporation is seeking an experienced Accounting Manager to oversee and manage the accounting functions for our affiliate, Bravo Best. The Accounting Manager will ensure the accuracy and integrity of financial information, adherence to accounting standards and company policies, and timely reporting.

Responsibilities:

• Manage and supervise the day-to-day accounting operations of Bravo Best
• Ensure accurate and timely recording of financial transactions
• Prepare and analyze financial statements and reports
• Coordinate with external auditors for the completion of audits and preparation of financial statements
• Provide guidance and support to the finance team on accounting matters
• Collaborate with cross-functional teams to improve financial processes and controls
• Ensure compliance with relevant laws, regulations, and accounting standards
• Manage the cash flow and working capital of Bravo Best

Requirements:

• CPA license is required
• Bachelor's degree in Accountancy or related field
• At least 7 years of experience in accounting, with at least 2 years in a managerial capacity
• Strong knowledge of accounting principles, standards, and practices
• Proficiency in Microsoft Office applications and accounting software
• Excellent leadership and communication skills
• Attention to detail and accuracy
• Ability to work independently and collaboratively

• CPA license is required

• Bachelor's degree in Accountancy or related field

• At least 10 years of experience in accounting, with at least 2 years in a managerial capacity

• Strong knowledge of accounting principles, standards, and practices

• Proficiency in Microsoft Office applications and accounting software

• Excellent leadership and communication skills

• Attention to detail and accuracy

• Ability to work independently and collaboratively

Bar Manager

Passionate about guest interaction, food and beverage? Bar Manager, you will deliver unforgettable Food & Beverage experiences for our guests.

What you will be doing:

• Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.
• Works as per the outlets duty schedule and shifts.
• Observes and corrects pouring practice of all bar staff to avoid excess wastage.
• Ensures that orders are only issued against written / printed receipts.
• Ensures own appearance (condition of uniforms) and grooming of all bar staff is impeccable.
• Welcome arriving guest and ensures prompt service.
• Extend prompt services to all guests.
• Ensures the well-being of all guests by maintaining a close professional, friendly, yet discrete relationship.
• Maintains cleanliness and best possible maintenance of the bar counter and all related areas.
• Handles guest complaints directly or refers them to the assistant Manager or the Bar Manager.
• Attends all meetings or briefings to maintain an open communication within the team.
• Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.
• Flexible to work in other areas when required by the immediate Supervisor.
• Aware of basic cashier work and handles payments promptly and efficiently.
• Familiar with the company’s internal policies and safety procedures.
• To have a complete understanding of and to adhere to Swissotel Al Murooj policy relating to Fire, Hygiene, Health and Safety.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
• To carry out any other reasonable duties and responsibilities as assigned.