Position : Content Manager

Holidays : US or PH Holidays

Salary Range : 900-1500 USD/month

Working Hours : M-F, 9am - 5pm or flexible depending on the agreed-upon hours

About the Company

A certified personal and group trainer as well as a nutritionist, whose journey in fitness began in a household where health and activity were central. Dedicated to empowering women with the knowledge and guidance required to attain their desired level of tone and leanness, she challenges conventional industry standards and advocates for personalized fitness solutions.

About You:

As an integral part of our team, you will be entrusted with two critical missions:

Mission 1: Enhancing Website Performance and Customer Experience

Your primary goal will be to elevate our website's SEO and overall customer experience. By achieving this, you will drive several key outcomes:

● Increased website traffic

● Expanded Instagram follower base

● Enhanced visibility for both the website and our company

● Securing PR articles, leading to amplified website traffic

● Growth in email subscriber numbers

● Cultivating a community of enthusiastic supporters

● Ultimately, boosting revenue through these initiatives

Mission 2: Managing Video Content on Our App

In this role, you will take charge of managing video content on our application. Your responsibilities will include refining procedures for video editing, uploading, and storage. This mission is crucial for:

● Establishing streamlined processes for the company

● Ensuring a consistent flow of fresh content for our valued customers

● Improving the conversion rate of app users into paying customers

● Driving revenue growth through increased engagement and conversion rates.

If you're passionate about driving impactful change and delivering outstanding results in these areas,

we want you on our team. Join us in our pursuit of excellence and innovation!

Main Responsibilities

● Manage SEO experts and implement feedback to improve website’s visibility

● Regularly post new and engaging content

● Regularly update existing content

● Find and manage team of expert writers

● Optimize website vitals and traffic

● Manage app content - plan, organize, edit, upload

● Manage video editors and review video content

● Manage all content across website and app

Sample Key Performance Indicators

● Website traffic - number of users, number of sessions, bounce rate, conversion rate

● Rankings for specific keywords

● Domain authority

● Streamline process for editing, uploading and storing content

● Proven track record of at least 2-3 years of experience in SEO, with a strong focus on driving

tangible results.

● In-depth knowledge of SEO best practices, tools, and techniques.

● Experience with website analytics tools such as Google Analytics, Search Console,

SEMrush, or Moz.

● Strong analytical skills and the ability to interpret data to make informed decisions and

recommendations.

● Excellent communication and collaboration skills, with the ability to work effectively in a

cross-functional team environment.

The role will lead the P2P (Procure to Pay) process. Turnitin is looking for an experienced Accounts Payable Manager to join our team. Turnitin is a Remote First company. This is a newly created position that will be critical in providing an excellent service to our vendors and internal stakeholders. The manager will have global responsibility.

Key duties

• Daily management and responsibility of global P2P cycle.
• Review and approve weekly payments to vendors globally.
• Create and establish performance metrics for the AP team, ensuring a high accuracy of coding.
• Develop and maintain systems, policies and procedures leading to an efficient and effective P2P cycle.
• Key process owner of the vendor information and W-9 tracking.
• Participate in the implementation of process changes that involves the use automation and system capabilities.
• Work with GL accounting team for month end accrual completeness.
• Ensure compliance with government agencies, eg 1099s.
• Handle other projects as required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Account Manager Associate - Reporting Specialist

Schedule: Monday to Friday, 9am - 6pm EST ( 10pm-7am PHT)

Salary Range: 800-1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a detail-oriented and analytical Account Manager Associate to join our team as a Reporting Specialist. In this role, you will play a crucial part in ensuring accurate and timely reporting by pulling daily & weekly reports from Excel and other data sources. The ideal candidate possesses strong Excel skills, a keen eye for data accuracy, and a proactive approach to problem-solving. Your contributions will directly impact decision-making processes and help drive our business's success.

If you are a driven and detail-oriented individual with a passion for data analysis and reporting, we invite you to apply for the position of Account Manager Associate - Reporting Specialist. Join our team and contribute to the success of our business by providing accurate, insightful, and actionable reports on a daily basis.

Duties and Responsibilities:

• Data Extraction: Utilize advanced Excel techniques to extract and compile relevant data from various sources. 
• Report Generation: Generate daily reports showcasing key metrics, performance indicators, and other relevant data that provide insights into the business's operations, client interactions, and sales activities.
• Data Accuracy: Ensure the accuracy and integrity of all data extracted and reported, performing thorough quality checks and validation procedures to identify and rectify any discrepancies.
• Report Customization: Collaborate with Account Managers and other stakeholders to understand their specific reporting needs and customize daily reports accordingly.
• Data Analysis: Analyze trends and patterns within the reports to identify potential areas for improvement, growth opportunities, and actionable insights.
• Collaboration: Work closely with cross-functional teams, including Account Managers, Data Analysts, and IT, to ensure smooth data flow and reporting processes.

• 2+ years’ experience in Business, Finance, Analytics, or a related field.
• Proficiency in Microsoft Excel
• Must be fluent in English (written & spoken)
• Strong analytical mindset with a keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Problem-solving orientation with a proactive and self-motivated attitude.
• Prior experience in data extraction, analysis, and reporting is a plus.

Core Responsibilities:

• Research, write, and manage the creation of high-impact pieces like:

• Guides: Simplify complex topics with comprehensive, data-driven guides.
• eBooks: Offer deep dives into industry trends and solutions with compelling eBooks.
• Checklists & Calculators: Make life easier for prospects with practical tools and resources.
• Case Studies: Showcase the power of ClearSource solutions with impactful client stories.
• Subject Matter Expert Interviews: Tap into industry voices to provide fresh perspectives.

• Write clear, concise, and engaging content tailored to B2B audiences.
• Identify industry trends and translate them into engaging content.
• Craft content that climbs the search engine rankings and attracts readers.
• Work seamlessly with subject matter experts, marketing teams, campaign managers, and sales leaders.
• Analyze content performance and optimize for continuous improvement.

• Drive organic traffic and qualified leads through compelling content.
• Deliver high-quality content on time and within budget, achieving marketing objectives.
• Lead and mentor a team of writers.
• Foster a positive and productive work environment for the team and help them to grow their skills and careers.
• Ensure all content reflects ClearSource's commitment to excellence.

Qualifications:

• Excellent writing abilities, impeccable grammar, spelling, and punctuation.
• Familiarity with the BPO industry, particularly customer experience outsourcing, is an advantage.
• Understanding search engine optimization (SEO) principles and having experience on platforms such as SEMrush is a must.
• Proficient in conducting thorough research to gather information, validate facts, and stay updated on industry trends. 
• Adaptable and willing to experiment with new formats and ideas. 
• Ability to show creativity in crafting engaging content that stands out in a competitive market.

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.

We are a global team, united by our desire to connect diverse people with common values for boldr impact.

We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY

We do our best work by being CURIOUS

We grow by remaining DYNAMIC

Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Salesforce Developer's role is to work with business partners to realize the full capability of the CRM. You'll be responsible for designing and developing customizations, extensions, configurations, and integrations.

The Salesforce Developer will oversee design, development, testing, and change management. Drive highly visible Salesforce initiatives across the organization, including building applications on the Force.com platform and supporting integrations with Salesforce.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Assist with the planning of application changes, development, and installation of upgrades and new releases.

Create end-user training materials(trail mixes) based on role and function, and monitor compliance with training processes.

Integrate multiple systems with Salesforce, including internal proprietary and third-party applications.

Lead customer-driven solutions utilizing technical solid design skills and strong working relationships with internal groups.

Guide users in formulating requirements, advise on alternatives, and the implications of new or revised processing analysis.

Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products

Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality

Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details

Passionate about client satisfaction.

YOU HAVE…

Have hands-on experience with Salesforce Lightning

Have experience designing APIs and integration

Have worked within an Agile development team

3+ years of experience in the administration and development of Salesforce’s Sales Cloud Functionality

Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas, modification of standard objects and fields, and creation of custom objects and fields

Experience in migrating data and customizations across Salesforce environments

Strong attention to detail and the ability to multi-task and prioritize tasks

Excellent troubleshooting skills

Excellent interpersonal and communication skills, excellent organizational and time management skills.

Apex and Visualforce development, design, configuration, testing, and deployment of Salesforce.com solutions

• Philhealth Coverage
• Social Security System (SSS)
• PAGIBIG
• HMO on day one
• 13th month pay
• Paid incentive leaves
• PTO
• Sick leave

Who We're Looking For

We're on the hunt for a creative and dynamic Social Media Manager with a passion for digital storytelling and an eye for engaging content. You're a savvy communicator who understands the power of social media in shaping brand narratives and audience engagement. You're adept at juggling various social media platforms while maintaining brand consistency and voice. As our Social Media Manager, you'll work closely with our head of departments and the leadership team.

What You'll Do

• Content Creation and Strategy: Develop and implement innovative social media strategies to increase brand awareness and engagement. Craft compelling content for various social media platforms.
• Posting Schedule Management: Manage the social media content calendar to ensure a consistent flow of high-quality content across all platforms, aligning posts with overall marketing strategy and key dates.
• Analytics and Reporting: Monitor, analyze, and report on social media performance metrics. Use insights to refine strategies and content.
• Collaboration and Coordination: Work collaboratively with the department heads to ensure cohesive messaging and campaign alignment.
• Trend Monitoring: Stay up-to-date with the latest social media trends and best practices, adapting strategies accordingly.

What You'll Bring

• 3+ years of experience in social media management or a related field.
• Strong proficiency in social media platforms (Twitter, Instagram, LinkedIn, TikTok, etc.) and management tools.
• Experience with social media analytics and reporting.
• Excellent writing, editing, and communication skills.
• Ability to develop creative, engaging, and original content.
• Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.
• Familiarity with graphic design principles and tools (e.g., Adobe Creative Suite) is a plus.
• A proactive mindset, with the ability to anticipate trends and adapt strategies quickly.

*To ensure a standardized review process, we kindly request that you upload your resume in English.*

What You'll Get

• You'll work with a dynamic team in a creative and fast-paced environment.
• You'll get a great salary and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and hopefully a comfortable place for you to work)
• You’ll work in a challenging yet rewarding environment where your creativity and strategic thinking will drive real impact.

Keller Executive Search is currently seeking a highly experienced senior recruiter based in Philippines. We are looking for a top-tier professional who is prepared to take on the distinctive challenges and exceptional opportunities that this role offers.
You will have the opportunity to play a crucial role in driving our growth. You will closely collaborate with other professionals to identify the most qualified senior talent for our clients. Through conducting thorough interviews and employing advanced techniques and assessment tools, you will have the ability to make significant hiring decisions that shape the future of both organizations and individuals.

Responsibilities:

• Perform thorough interviews and evaluations for managerial and senior-level applicants, employing advanced interviewing techniques and assessment instruments.
• Collaborate with our research team to devise creative sourcing strategies, ensuring a steady stream of highly qualified candidates.
• Stay abreast of market trends and recruitment technologies to incorporate industry best practices into talent acquisition.
• Utilize data-driven approaches to monitor recruitment metrics, striving for continual improvement in the recruitment process.
• Receive commission for successfully matching candidates to positions.

• Proven experience in recruitment, either in a Human Resources department or at a recruitment firm.
• A track record of successfully identifying and evaluating talent for managerial and senior-level positions.
• Demonstrates proactive and independent behavior, exhibiting qualities such as energy, intelligence, and resourcefulness.
• Possesses operational management experience along with a strategic problem-solving approach.
• Exhibits a professional demeanor that can impress clients and partners globally.
• Enjoys engaging with new companies and individuals on a global scale, while also being adept at promoting and selling solutions and services.
  

Qualifications

• Minimum requirement of a Bachelor’s degree in Business, Human Resources, or a relevant field
• Proven experience of at least 5 years in recruitment
• Experience in negotiation is required, along with excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office, Google Docs, and Slides

To learn more about our executive recruitment and headhunting services in Philippines, please see our page:

https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-philippines-manila-quezon-and-davao-city/

• Full-Time Position
• Permanent Employment Opportunity
• Competitive Salary Package
• Generous Commissions on Filled Positions
• Health Insurance.
• Paid Leaves for Annual leave, Sick Days, and Paid Holidays

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

As the Product Manager for Angkas Customer App, you will play a pivotal role in shaping and enhancing the user experience for our mobile application. You will lead cross-functional teams to deliver features and improvements that align with our business objectives, always keeping the customer at the forefront. This role requires a unique blend of strategic thinking, technical acumen, and a passion for creating user-centric solutions.

• Develop a deep understanding of the needs, preferences, and pain points of Angkas Customers
• Champion a customer-first approach in all product decisions and ensure that user feedback is incorporated into the product roadmap.
• Utilize data analytics, user feedback, and market research to drive informed decision-making processes.
• Establish key performance indicators (KPIs) and regularly analyze product performance, iterating on features to optimize user engagement and satisfaction.
• Work closely with design, engineering, marketing, and operations teams to ensure a unified product vision and seamless execution.
• Foster a collaborative environment that encourages open communication and knowledge sharing across departments.
• Develop and maintain a product roadmap that aligns with business goals and enhances the overall customer experience.
• Prioritize features based on their potential impact on user satisfaction and business value.

• Bachelors of any 4-year course. Preferably Information Technology, Management Engineering, Marketing but not required 
• Minimum of 4 years of SOLID Product Management Experience 
• Familiarity with the transportation or on-demand services industry is advantageous.
• Mobile App Development Knowledge
• UI/UX Understanding
• Data Analysis and Interpretation
• Knowledge of how mobile apps interact with backend servers through APIs

Job Title

Job Description Summary

Job Description

The Assistant Project Manager's key role include the following:

• Work with project team and create a detailed work plan which identifies and sequences the activities and resources needed to successfully complete the project
• Prepare Project Schedule, Project Execution Plan
• Procurement management, including coordination for various trades including preparation of Request for Proposals, Review of Bids, Recommendation, Contracts Review and Awarding of Successful Bidders
• Execute the project according to the project plan
• Develop records to document project activities
• Set up files to ensure that all project information is appropriately documented and secure •    Monitor the progress of the project and make adjustment as necessary to ensure the successful completion of the project
• Establish a communication schedule to update stakeholders on the progress of the project
• Ensure standards and requirements are met through conducting quality assurance tests •    Ensure that the project deliverables are on time, within budget and at the required level of quality
• Site Coordination, Monitoring, and Supervision- ensuring all works are done as per schedule and within the budget
• Monitor cash flow projections and report actual cash flow and variance
• Prepare reports and supporting documentation
• Analyze risks and opportunities.

QUALIFICATIONS:

• Bachelor’s Degree in Engineering (Civil, Mechanical, or Electrical) , Architecture or equivalent. 
• At least 3-5 year(s) of working experience in the related field, preferably with experience on Commercial Interior Fit Outs/Warehouse/Industrial projects
• Multi-discipline background and experience in Planning, Management, Technical & Contractual skills
• Strong team player with good interpersonal and time management skills
• Critical mind, able to make effective decisions quickly and strong problem-solving skills
• Excellent in both written and verbal communication
• Result driven mentality with strong ability to meet deadlines
• Growth mindset, doesn’t shy away from new challenges
• Good work ethics and able to perform well under pressure   
• Dynamic and comfortable to work in a fast-paced environment

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Social Media Manager

Work Hours                                    : Flexible

Holidays                                           : TBC

Pay Range                                       : $700 USD per month

Company/Client Overview:

Our client in the US is an entertainment data company that builds products that provide data to businesses on celebrities and influencers. Its specialties include SEO, Social Media Marketing, Web Design, Mobile Marketing, and Viral Marketing.

We're seeking an experienced and passionate Social Media Manager to spearhead our digital content creation for platforms including TikTok, Instagram, and Twitter. If you have a knack for turning trending news stories into captivating short videos and have a proven track record of creating viral content, then we want you! We are specifically looking for an expert in making IG Reels and TikTok’s that use b-roll and voiceovers to tell a story and make them go viral.

Key duties/responsibilities: 

1. Content Creation & Management: Design, create, and manage high-quality content tailored to each platform's unique audience.

2. Video Production: Develop engaging short videos for social media platforms, utilizing voiceovers, B-roll, and other creative assets to maximize viewer engagement.

3. Content Calendar: Strategize and manage a consistent publishing schedule ensuring relevant content is timely and topical.

4. Engage with the Latest Trends: Stay updated with the latest social media trends and adapt content strategies accordingly.

5. Optimize for Virality: Leverage insights and analytics to understand what makes content shareable and implement strategies to increase virality.

6. Community Engagement: Respond to comments, engage with our community, and build a loyal follower base.

7. Collaborate: Work closely with CEO and research team to align social media content with broader company initiatives

·       Proven track record of creating viral content and growing social media audiences.

·       Expertise in video creation, including but not limited to scripting, shooting, and editing.

·       Strong understanding of social media analytics and the ability to adjust strategies based on data-driven insights.

·       Ability to stay updated with industry trends and the changing dynamics of social media platforms.

·       Excellent verbal and written communication skills.

·       A creative mind with a passion for storytelling.

TBC

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

Bank Administration

• Opening/closing of accounts
• Maintain banking relationships
• KYC Updates
• User Maintenance
• Auto-debit authorization
• Banking integration and systems maintenance
• Coordinates with bank personnel for other bank services to be availed and other banking concerns

Treasury Support

• Transfer Pricing review
• Intercompany agreements and transactions
• Cash management and forecasting

Cash Transactions and Bookkeeping Support

• Worldwide payment release role
• Intercompany wire transfers
• Statutory payments
• Prepares and documents all cash transactions
• Prepares daily cash position report
• Prepares journal entries related to cash
• Ensure sufficient funds to meet ongoing operational and capital spending needs
• Assist in cash reconciliations

Insurance

• Support worldwide policies as needed such as car/shipment values, property values
• Manage local policies (European CGLS, Local Property/GL, AMPI Cargo)
• Claim support

SOX Controls

• Implements and executes both key and non-key treasury controls
• Collects and provides evidence of controls for audit purposes
• Assist with debt compliance covenants as needed

Process Improvement Initiatives

• Eliminate manual wires and paper checks
• AME bank account rationalization

Other Support Activities

• Withholding Tax support
• FX efficiency/risk management

MINIMUM QUALIFICATIONS:

• Degree in Finance/Accountancy/Management Accounting/Accounting Technology
• Minimum of 3 to 5 years work experience
• Computer literate (MS Office Applications), advanced proficiency in use of computer, office software and business applications, especially Excel
• Ability to manage and execute tasks in a high-pressure environment
• Recommends improvement on existing process/procedures
• Mastery of systems, analytical tools and data management
• Can design reports and self-service tools business managers will use
• Ability to investigate a problem and find a solution in a timely, efficient manner
• Possesses analytical thinking skills

Avid is looking for a new Senior Salesforce Business System Analyst to support the Sales and Marketing Operations team dedicated to ensuring the optimal usage of SFDC CRM, Marketo and SFDC Partner Communities, capitalizing on the full features and benefits of the systems needed by various internal teams. 

As a Sr. Salesforce Business System Analyst, you will report to the Sr. Director of Enterprise Applications, and you will work closely with the Sales & Marketing Operations team to support day-to-day operations, drive automation of operational & sales processes and manage the integrations to our various business systems for our Salesforce.com, Marketo and Partner Communities environment. This role requires in-depth knowledge of business processes, workflows, and market best practices.

What you'll do

• Partnering with business stakeholders to understand functional and technical requirements, work closely with technical and development teams to implement solutions.
• Design, develop and configure customized solutions using the full Salesforce toolset including custom objects and fields, validation rules, workflows, triggers, etc.
• Develop and maintain Salesforce CPQ product configurators.
• Administer and maintain the Partner Portal
• Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects, fields, page layouts, custom objects, new applications when necessary
• Ability to understand, debug and handle code changes and willingness to learn new features and drive adoptions
• Understand and maintain various data/systems, (e.g. Marketo, SAP, Zuora etc.) integrated with Salesforce and work cross-functionally to maintain and improve upon SFDC integrations with both internal and third-party systems
• Develop reporting and dashboard functions as well as provide business intelligence analytics
• Map salesforce.com hierarchy and territories, reassign Accounts, Contacts, and Opportunities in response to ownership changes
• Manage and maintain security including sharing rules and security levels.
• Design, Create and maintain user roles, profiles and hierarchies including user management.
• Create and administer user guides for feature roll-outs to existing or new users/groups.
• Manage new releases of SFDC and related plug-ins and efficiently roll out new features
• Serve as a Subject Matter Expert (SME) for Avid’s Salesforce.com solution

Who you are

• BA/BS degree required
• Minimum 5+ years’ experience in a Salesforce.com techno-functional role
• Strong practical deployment knowledge of customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, API, Triggers, Apex data loader, and declarative platform tools. (Process Builder, Visual Workflow, Lightning App Builder, etc.)
• Salesforce Developer, CPQ and Sales Cloud Certification are preferred
• Experience in Salesforce (SFDC) CRM with end to end implementation experience.
• Salesforce.com integration experience, including between different business systems as well as working with integration tools.
• Strong practical development and deployment knowledge of Experience Cloud.
• The hands-on experience with Partner community development with Lightning framework is must.
• Ability to define the system landscape, to identify gaps between current and desired end-states and deliver a CRM solution.
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate, and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Develop, test and deploy payment gateway applications and modules using LAMP stack (Linux, Apache, MySQL, and PHP) technologies
• Integrate payment channels such as credit/debit cards, Google Pay, Apple Pay, and others payment gateway
• Design and implement APIs for payment processing and ensure proper documentation and maintenance of the APIs
• Collaborate with cross-functional teams to understand business requirements and provide technical solutions that meet those requirements
• Work with third-party vendors and service providers to ensure seamless integration of payment systems
• Troubleshoot and resolve issues related to payment processing, including transaction failures, chargebacks, and refunds
• Develop and implement security protocols to ensure the safe and secure processing of payments and protect sensitive data
• Mentor and provide technical guidance to junior developers
• Continuously updating knowledge of new technologies and industry trends to ensure the software applications are up-to-date and competitive
• Other duties as assigned

Pre-Requisites :

• Bachelor's degree in Computer Science or a related field
• 5+ years of experience in software development, with a focus on LAMP stack (Linux, Apache, MySQL, and PHP)
• Extensive experience in developing web applications using the LAMP stack (Linux, Apache, MySQL, and PHP) and related technologies such as HTML, CSS, JavaScript, and jQuery
• Strong understanding of software development best practices and design patterns
• Experience with Agile development methodologies
• Experience with Laravel framework
• Experience with Git development tool
• Excellent communication skills and ability to collaborate with cross-functional teams
• Ability to create project timelines, estimate project tasks and resources, and track progress
• Ability to troubleshoot and debug complex software applications
• Strong analytical skills and ability to break down problems and find solutions

Preferred:

• Familiarity with CI/CD pipelines and DevOps principles
• Experience with PCI DSS compliance and security protocols
• Experience with Docker container
• Familiarity with AWS or other cloud-based infrastructure
• Knowledge of other programming languages such as Python, .NET, NodeJS, or Java
• In-depth knowledge of payment gateway APIs and payment channels
• Proven track record of developing and deploying complex payment gateway systems

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Develop, test and deploy payment gateway applications and modules using LAMP stack (Linux, Apache, MySQL, and PHP) technologies
• Integrate payment channels such as credit/debit cards, Google Pay, Apple Pay, and others payment gateway
• Design and implement APIs for payment processing and ensure proper documentation and maintenance of the APIs
• Collaborate with cross-functional teams to understand business requirements and provide technical solutions that meet those requirements
• Work with third-party vendors and service providers to ensure seamless integration of payment systems
• Troubleshoot and resolve issues related to payment processing, including transaction failures, chargebacks, and refunds
• Develop and implement security protocols to ensure the safe and secure processing of payments and protect sensitive data
• Mentor and provide technical guidance to junior developers
• Continuously updating knowledge of new technologies and industry trends to ensure the software applications are up-to-date and competitive
• Other duties as assigned

Pre-Requisites :

• 5+ years of experience in software development, with a focus on LAMP stack (Linux, Apache, MySQL, and PHP)
• Extensive experience in developing web applications using the LAMP stack (Linux, Apache, MySQL, and PHP) and related technologies such as HTML, CSS, JavaScript, and jQuery
• Strong understanding of software development best practices and design patterns
• Experience with Agile development methodologies
• Experience with Laravel framework
• Experience with Git development tool
• Ability to create project timelines, estimate project tasks and resources, and track progress
• Ability to troubleshoot and debug complex software applications
• Strong analytical skills and ability to break down problems and find solutions

Are you game?

*This position is for all candidates located ONLY in the Philippines*

Start Date: ASAP

Required language: English.

We seek a skilled Remote Project Manager to oversee and coordinate all aspects of our new venture. This role involves working closely with our in-house teams, including Sales Account Managers, Operations Managers, and Marketing Managers, to ensure the successful setup and ongoing management of our operations. The Project Manager will be pivotal in tracking progress, identifying challenges, and ensuring milestones are met within set timeframes.

Responsibilities:

Project Planning and Execution

• Coordinate with the Internal team to align project timelines, milestones, and resources needed

Tracking and Reporting

• Monitor Project progress, ensuring adherence to timelines and budgets
• Provide Regular updates to the VP of Strategic Business Development and other stakeholders

Team Coordination

• Facilitate communication and collaboration among in-house teams
• Address operational, staffing and marketing aspects of the project

Problem Solving

• Identifying potential issues and proactively developing contingency plans
• Implement solutions to address challenges and maintain project momentum

Quality Assurance

• Ensure all project deliverables meet quality standards and client expectations

Stakeholder Management

• Engage with key stakeholders to gather feedback and incorporate in into project strategy

• Preferred but not required Bachelor’s degree in Business Management, Project Management, or related field.
• Proven experience in project management, preferably in a remote or virtual staff setting.
• Strong understanding of the healthcare industry, particularly in relation to medical service providers.
• Excellent communication skills in English.
• Proficient in project management software and tools.
• Willing to work on Pacific Standard Time (8:00 AM – 5:00 PM California Time.
• Own a Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Position: Quote Coordinator & Construction Project Manager

Work Hours (Client): Mondays to Fridays 8am - 5pm Eastern Time

Work Hours (MNL): Mondays to Fridays 9PM to 6AM PHT

Pay Range: Upto - $2000/month

Duties and Responsibilities:

• Analyzing blueprints to estimate landscaping and construction projects accurately.
• Seeking team approval before proceeding.
• Monitoring Key Performance Indicators (KPIs) to ensure adherence to budgets.
• Generating comprehensive reports.
• Project estimation to maintain organizational efficiency.
• Proficiency in construction principles is essential for this role.

• Minimum 3 years experience 
• Above average to excellent; minor accent is acceptable
• Tools: Builder Trends (big plus) or any other project management tools, Outlook, Slack, Office 365, Vector Works (big plus)
• Great communicator, experience with construction, reads prints, great if they know how to use Vector Works

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Build and maintain strong relationships with clients
• Understand clients' business objectives and provide support to achieve their goals
• Work with internal teams to develop and deliver on client campaigns
• Conduct regular check-ins and provide status updates to clients
• Measure, analyze, and report on the success of campaigns to clients
• Identify opportunities for growth and work with clients to develop new projects
• Resolve client issues in a timely and effective manner

• Bachelor's degree in Marketing, Communications, Business, or a related field
• At least 3 years of experience in client success or account management
• Excellent communication and interpersonal skills
• Strong organizational skills and ability to multitask
• Knowledge of marketing strategies and tactics
• Ability to work independently and as part of a team

• Strong problem-solving and decision-making skills

• Experience in using HubSpot or any related CRM tools

DISCLAIMER: This job posting is intended for the active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Oversee the company's IT systems, including hardware, software, and networks.
• Ensure the reliability, security, and efficiency of all IT systems.
• Manage technology projects from conception to completion.
• Develop and enforce IT policies and procedures.
• Analyze the needs of the company's different departments for IT support.
• Collaborate with other departments to identify opportunities for IT-based solutions.
• Stay up-to-date with the latest trends and technologies in the IT field.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in technology or IT risk management; experience in a supervisory capacity is a plus but not required.
• Strong knowledge of firewalls, endpoint security, mobility management, vulnerability scanning, and network and system security protocols.
• Experience with cloud-based solutions (e.g. AWS, Azure, Google Cloud), project management tools, and methodologies.
• Proficient in programming languages (e.g. Python, Java, C).
• Excellent communication and problem-solving skills.

What IT Program & Project Management contributes to Cardinal Health

Enterprise Strategy, Planning, and Execution enables the organization to drive complex and transformational programs through disciplined project/program management and change management strategies.

IT Program & Project Management applies Information Technology knowledge and experience to plan, organize, and control resources, procedures, and timing for complex projects within the Information Technology function. This family organizes project teams, establishes project schedules and individual responsibilities, and determines resource requirements. This job family manages project budgets and reports on the status of project cost, timing and staffing.

IT Program & Project Management also ensures adherence to internal external quality standards and integrates vendor tasks and deliverables into project plans.

Accountabilities

• Demonstrates knowledge of project management initiating, planning, executing, monitoring/controlling and closing processes.
• Monitors performance and recommends scope, schedule, budget or resource adjustments, connects short-term demands to long-term implications, in alignment with the supporting business case.
• Prioritizes multiple tasks while meeting deadlines; communicates project status (health, forecast, issues, risks, etc.) to stakeholders.
• Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
• Connects project objectives to broader organizational goals.
• Establish, build and maintain key relationships, including cross functional teams
• Negotiates with stakeholders to obtain the resources necessary for successful project
• Develops and maintains integrated deployment plan, spanning multiple workstreams
• Coordinates among cross-functional tower owners to ensure cohesive alignment to overall program timeline and objectives
• Triages any implementation issues, develop risk & issue log and create mitigation plan(s)
• Prepares detailed implementation / deployment plans and implements various transition management tools (e.g. program status updates, templates to track key milestones, etc.)
• Leads go-live support to identify, track, and drive resolution of risks and issues
   

Qualifications

• Bachelors Degree in related field or equivalent work experience
• 4 - 8  years experience in related field preferred
• Proficiency in Microsoft Office products required (Word, Excel, PPT)
• Intermediate knowledge in using MS Project preferred
• Have financial acumen and experience in managing/controlling project budgets up to USD 5M preferred
• Presentation skills required; must demonstrate clear, concise articulation of proposed plans
• Must have strong verbal and written communication skills
• Proven ability to effectively prioritize; ability to plan, organize, monitor, and conclude a project
• Willing to work US hours in a hybrid set up ( BGC)

What is expected of you and others at this level
 

•Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and project

• May contribute to the development of policies and procedures

• Works on complex projects of large scope

• Develops technical solutions to a wide range of difficult problems

• Solutions are innovative and consistent with organization objectives

• Completes work; independently receives general guidance on new projects

• Work reviewed for purpose of meeting objectives

• May act as a mentor to less experienced colleagues

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Manager

Schedule: Monday - Friday 8:00 AM -5:00 PM CST (10 PM - 7:00 AM PH Time)

Salary Range: 900 to 1,500 USD per month

About the Job:

We’re currently in search of an Operations Manager who will partner with the Operations Director with the day-to-day internal operations of the business. The person in this role will utilize Executive Assistant experience to enhance organizational efficiency and success with organizational, problem-solving, and project management skills.

We’re a growing consulting firm based out of Austin, TX, USA that helps enterprise technology companies solve complex commercial problems.

Duties and Responsibilities:

• Collaborate with the Operations Director to project manage the content editorial process, from drafting to publication.
• Coordinate & package content including proofreading & packaging final drafts, uploading content to Circle, Beehiiv, & LinkeIn, and scheduling content for publication.
• Support the Operations Director with managing accounts receivable.
• Oversee payroll and invoicing processes for accuracy and timeliness.
• Apply numerical and bookkeeping skills for effective financial management. Establish and maintain efficient filing systems. 
• Manage executive calendars and email inboxes.
• Expertise in various SaaS platforms for efficient workflow and collaboration.
• Embrace autonomy post-training, making logical decisions and meeting deadlines. 
• Desire to learn and execute content generation strategies. Interest in continuous personal and professional improvement.

Minimum Requirements:

• At least 5 years of related experience or equivalent.
• Proficient in using Microsoft 365/Teams, G Suite, Microsoft Office, Outlook, Asana, Gusto, and Canva.
• Experience in using a variety of SaaS platforms. 
• Experience with payroll and invoicing processes/ bookkeeping.
• Skilled at executive time management functions such as multiple calendar and email management.
• Proven experience running a content operations process, specifically drafting, packaging, and scheduling.
• 100% fluent in written & spoken English.
• Strong logical faculties & an analytical mind.
• Strong organizational skills & time management abilities.
•  Detail and process oriented.
• A solution-first orientation to troubleshoot and resolve issues.
•  An ability to communicate with top-tier professionals and executives in a professional manner.
• A dependable computer with access to an external monitor (Windows OS is strongly preferred).
• Dependable power connection and high-speed internet + backup hotspot.
• Willingness to log hours and activity in Hubstaff.
• Honesty, and a commitment to candid communication — even when it’s hard.

Expectations:
- Your manager will always be there for you when you need them, but…
- After training/onboarding, you’ll be trusted with a level of autonomy necessary for this role.
- You’ll be expected to hold yourself accountable to deadlines and goals.
- You’ll need to be able to think logically and make good decisions after you’ve settled in.
- We have a policy against logging/billing hours when you aren’t actively working.
- Communicate honestly, clearly, candidly, and in advance whenever possible.
- Communicate if you’re not going to reach 30-40 hours any given week, as soon as you possibly can (i.e. if you’re sick or lose power due to a weather event, please let us know ASAP).

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

ITRS has a DevOps team that creates and supports its Continuous integration, build and similar systems. We are now building its next generation observability platform with the capability to collect, store and analyse the vast amount of data generated by banks and financial institutions.

Crucial to the adoption of our product is a streamlined client deployment and management process. With around 200 clients we are faced with different levels of complexity, automation, and sophistication in the deployment process – complexity which we need to take into account when developing, testing and marketing the product.

ITRS is looking to strengthening its DevOps team with an Engineer with experience in Kubernetes-based systems as well as a background in more standard software development DevOps.

As a Senior DevOps Engineer, you will:

• Report to our Engineering Manager and work with the Engineering team in developing a flexible DevOps infrastructure to help develop a data collection, storage and analytics platform and a user-centric application that enables the use and visualisation of data.
• Work with Product, Engineering, TechComms, and Support to define, document, and promote best practices around deployment and management of the system.
• Help clients and early adopters to deploy the stack.
• Improve the manageability and supportability of the stack – this includes working with Product to define new features required to make the product easier to manage.
• Actively participate in proposing, planning and implementing DevOps solutions.
• Be an active part of the DevOps team that is supporting an Engineering team developing both the existing Geneos product and the new analytics-based platform, sharing best practices, providing support, sharing knowledge and generally collaborating to solve the most pressing issues at hand.

You will have:

• Understanding of networking and TCP/IP.
• Knowledge of systems/networking security best practices.
• Experience with Linux system administration.
• Experience with Kubernetes or other similar orchestration technologies.
• Experience with container technologies such as Docker.
• 4+ years experience in cloud technologies (for example AWS, GCP, Azure, etc.)
• Experience with configuration tools such Ansible, Puppet, Chef.
• Experience with virtualisation technologies such as VMWare, ESXI.
• Experience in continuous integration tools such as Jenkins.
• Experience with VCS such as Git.
• Some level of programming experience such as Python, Java, .NET.

A person in this role would benefit from the following:

• Experience in managing Kubernetes production environments.
• DNS, LDAP, Active Directory, Firewalls, VPN Configuration, etc.
• Monitoring, Back-ups.
• Infrastructure as Code (Terraform, etc.)
• Python, Bash, PowerShell.
• Experience in building custom tools.

Our Benefits

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Champion of Discipline Process and provides guidance to Supervisors and Management Team in handling employee cases.  
• Implements and administers Company-wide programs, events, activities such as Community, CSR, Wellness Programs and Communications Programs including Town Hall Meetings, Kamustahan, Skip Level Meetings, Coffee talks, etc.  
• Conducts regular employee sensing/pulsing and surveys.
• Provides information, guidance and direction on HR programs, processes, and procedures to employees and managers.
• Tracks and compiles issue logs, complaints and feedback to appropriate area and Management for action.  
• Drafts HR policy and programs.
• Responds to employee inquiries, questions, and concerns.
• Supports organizational and development efforts for all employees.
• Assists in Performance Management Process, Rewards and Recognition Programs.
• Handles Internal Communications of the Company thru the guidance from HRBP and HR Director using different platforms such as Email blasts, Intranet, TVS and bulletin boards

MINIMUM QUALIFICATIONS:

• Knowledge of Industrial Labor Laws and Human Resource Principles
• Excellent analytical skills
• Proficiency in Excel and MS Office.
• Knowledge in different Media platforms for Communications materials
• Fluent in both written and spoken Filipino and English
• Excellent interpersonal and social skills in various levels of the organization
• Ability to keep and maintain confidential information
• Adaptable to change
• Team player with passion for excellence
• Ability to effectively prioritize and execute tasks in a high-urgency environment
• Attention and keen to details
• Creative and engaging

Event Project Manager

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Lead event delivery of our immersive and engaging clinical trial training meetings (face to face and virtual)

Who We Are

IQVIA Medical Communications at IQVIA creates experiences that are effective and unexpected. We incorporate the latest research on adult learning principles and behavioural science. We use creativity to inspire and engage.

Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tightly knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and experience. We are continually pushing each other to improve our solutions and are in search of Event Project Managers to ensure the smooth and efficient delivery of our training solutions meetings.

About the Event Project Manager

The primary driver of in-person events, you would be project managing event deliverables related to a specific clinical study whilst keeping the IMC Project Manager (responsible for overall IMC study deliverables) abreast of status, progress, risks and issues. The Event Project Manager will work with Vendors and Venue Managers, Delegate Coordinators and Finance support roles as well as Strategy, Creative and Content teams developing project components and are responsible for ensuring events projects are delivered on time, in budget and exceed expectations.  

We’ll look to this role for their event project management expertise, good relational management skills, proficiency in vendor management, issue resolution and drive for quality delivery.

The Event Project Manager will oversee deliverables for face to face events and virtual engagements with direct responsibility for budget control, delegate management oversight, vendor liaison and an in-depth knowledge of event compliance regulations relevant to the healthcare sector.  Act as a central point of contact for internal and external clients, keeping them updated on status, anticipating their requests and proactively managing solutions.

This position is home based in collaboration with a global team at IQVIA and with our clients and healthcare professionals.

Activities may include:

• Coordinating or overseeing the delegate invitation, registration and travel logistics management for face to face meetings using preferred vendors and platform (Cvent, Amex, DMCs)
• Cost reconciliation
• Status reporting
• Contract review, terms and execution coordination
• Creating and maintaining event project plans
• Manage post meeting activities, reporting, follow ups and metrics

This position will require international travel

Who You Are

Seasoned:

You have proven experience in international event and relationship management demonstrating 5-7 years of delivering life sciences events. You are proficient in project management platforms such as Smartsheet and MS Project. You strive to provide quality customer service and have exceptional attention to detail. Experience of both live and virtual event delivery is preferred.

Collaborative:

You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren’t afraid of researching to find the answers.

Resourceful:

You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset.

Adaptable:

You continue to build on your event management skills by researching methodologies and keeping up with industry trends. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities.

Skills:

• Demonstratable knowledge of Project Management methodologies
• Organizing your tasks into workable plans
• Detail oriented
• Understand the importance of communication
• Knowledge of relevant platforms specifically Cvent, Zoom, WebEx
• Experience managing relationships and expectations with groups such as DMCs, AmEx, AV Suppliers

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Financial Operations Manager

Salary Range: USD 1,500 – 1,750/ month

Working Schedule : 7AM - 6PM EST, with 1 hour lunch break/ 50 hours per week

Holiday: Christmas (12/25), New Years (1/1) and others with more tenure

About the company:

The client is a family-owned e-commerce business selling metal pill cases. The business was started in December 2021 and has been run by two brothers since then from Washington, DC.

Our mission is to make exceptional pill cases and provide exceptional customer service. We have committed to these principles by keeping our fulfillment operation in-house and providing white-glove service to our customers.

After 2 years - we are now selling several thousand pill cases per month and looking to expand our Philippines-based team beyond customer service.

The Finance portion of this role (75%) will involve bookkeeping, accounting, financial reporting, and inventory planning. The Operations portion of this role (25%) will involve inventory purchasing and inventory management assisting the US-based team. 

Key Responsibilities:

The primary definition of this role is that you will be doing whatever the business needs most related to Operations and Finance. We are a startup and it is an all-hands-on-deck mentality. The tasks below are examples of the work that you will be expected to know already or learn very quickly.

You should be self-motivated and looking to work hard - as you will be expected to work hard, contribute, and execute without supervision to help the whole team. 

You should be very organized and detail-oriented.

Finance / Accounting (75%)

• Review transactions in Quickbooks, categorize them
• build rules to auto-categorize them to increase role efficiency 
• Quickbooks is expected to be fully up to date on a 1-day lag / daily basis
• Keep financial models, budgets and projections up to date
• Accessing sensitive financial data, reporting directly to CEO with daily business financial health reports

Operations (25%)

• Take current inventory numbers from Shopify, and update them in Quickbooks
• Take inventory delivery schedules and use it to update our payment schedules to suppliers
• Take payment invoice from supplier, check it against quotes, save data and documents, approve for payment
• Save all documents related to inventory purchasing 

• Skills: Bookkeeping & GAAP Accounting
• Should be knowledgeable in E-commerce industry
• Software (requuired): 
• Spreadsheets (Google Sheets or Microsoft Excel)
• Bookkeeping & GAAP Accounting (Quickbooks Online or Quickbooks Desktop)

What Performance Monitoring contributes to Cardinal Health

Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. The team’s insight help improve customer experience, identify training needs for agents, help optimize the operations, and help make-date-driven decisions to enhance overall efficiency and effectiveness of the contact center.

Role summary

We are looking for an experienced and passionate Manager of Performance Monitoring and Analytics to lead our team in optimizing the performance of our contact center through data-driven insights. The ideal candidate will have extensive experience managing performance monitoring and analytics teams, as well as proficiency using Verint Analytics tools to drive an insight-driven quality management program. This position is essential to ensuring that our contact center operates effectively, delivering exceptional customer experiences and continuous improvement.

Accountabilities in this role

• Lead a team of performance monitoring and analytics professionals to ensure accurate tracking and analysis of key metrics related to call volume, response times, agent performance, customer satisfaction, as well as other relevant KPIs.
• Manage the use of Verint Analytics tools to collect, analyze, and interpret data in order to provide actionable insights that drive quality improvement initiatives.
• Work with cross-functional teams to identify performance gaps, trends, and enhancement opportunities within the contact center operations.
• Create and implement a comprehensive, insight-driven quality management program that supports the ongoing enhancement of agent performance, customer satisfaction, and overall operational efficiency.
• Monitor and assess the efficacy of quality management strategies, adjusting processes as necessary to meet shifting business requirements and objectives.
• Communicate performance insights to leadership on a regular basis, delivering clear and concise reports and presentations that inform decision-making and drive strategic initiatives.
• Coordinate training and development initiatives for the performance monitoring and analytics staff, ensuring that their skills and knowledge remain current with industry standards and technological advances.
• Promote a culture of data-driven decision making, collaboration, and innovation throughout the team and contact center.

Qualifications

· Bachelor's degree in business, analytics, or a related discipline is required

· 7 years and up years of experience leading performance monitoring and analytics teams in a contact center setting.

· Extensive knowledge of using Verint Analytics tools or comparable contact center analytics platforms.

· A comprehensive comprehension of contact center operations, performance metrics, and quality management principles.

· Proven track record of implementing insight-driven quality management programs that increase operational efficiency and customer satisfaction.

· Outstanding analytic abilities, including the capacity to interpret complex data and translate insights into actionable strategies.

· Strong leadership and team management skills, with proven ability to motivate, mentor, and develop team members.

· Effective communication and presentation skills, with demonstrated experience presenting insights to leadership and stakeholders.

· Attentive to detail, organized, and capable of juggling multiple responsibilities in a fast-paced environment.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here