​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Sales Development Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (CST) / 10PM to 7AM (PH Time) 

Salary Range:  $1200-$2000 / Monthly 

ABOUT THE COMPANY
Our purpose is to assist leaders driven by making a positive impact in embracing their true potential, resulting in benefits for others and the glorification of God. The company was established in June 2020 based on the belief that growth is advantageous for everyone involved. Since then, our team has supported numerous leaders and teams across the nation in fostering healthy growth through coaching, team training, and educational initiatives.

ABOUT THE ROLE:

We are seeking a highly motivated and experienced Sales Development Manager to join our team. As a Sales Development Manager, you will play a crucial role in driving our sales efforts by proactively reaching out to prospects through various communication channels. This role requires a self-starter with excellent communication skills and a proven track record in outbound prospecting.

RESPONSIBILITIES:

• Call prospects, engage in meaningful conversations, and identify potential business opportunities.
• Utilize email and text messaging to reach out to prospects and nurture relationships.
• Document all sales activities and context in Asana for effective communication and collaboration.
• Schedule and execute sales activities in Asana, ensuring timely follow-ups and task completion.
• Set and accomplish goals for sales activities to contribute to overall team success.
• Participate in weekly Marketing Accountability meetings and represent the Sales team.
• Collaborate with the coaches to enhance sales skills and strategies.
• Guide prospects through the company's Free Trial, providing exceptional support.
• Work closely with the COO to operationalize and maintain sales standards.
• Conduct weekly recorded self-evaluations based on the role’s success statements.

QUALIFICATIONS:

• Proficient in Asana, Zoom, or similar tools for task management and communication.
• Experience with phone software like AirCall or similar platforms.
• Some prior experience in prospecting is helpful.
• Minimum of 3 years of experience in outbound prospecting.
• Strong communication skills, especially when dealing with US-based businesses.
• Proven success in closing deals and achieving sales targets.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)

DEVICE / CONNECTIVITY REQUIREMENTS:

• Atleast 50mbps internet speed

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Marketing and Recruiting Manager

Working hours: Monday to Friday, 8 AM - 4 PM CST / 10 PM - 6 AM Philippine Time

Holiday/s: US and/or PH Holidays

Salary Range: $1,000-$1,500/month

About the company:

We are a diversified and growing wastewater management company seeking a highly organized and talented individual to join our team as a Marketing Manager / Recruiting Manager. This remote position offers the opportunity to work in a critical role of a growing company and meaningfully contribute to it’s continued success.

Duties and responsibilities:

Marketing Manager (Approximately 50%):

• Develop and execute marketing campaigns for both brands across multiple channels including direct mail (postcards), digital (SEO, PPC, social), and guerrilla (door hangers, call scripts, community involvement, etc.)  

• Collaborate with third-party marketing vendors to implement the marketing plan and measure results.

• Monitor campaign results and provide weekly reports to the president.

• Contribute innovative ideas to enhance brand visibility and engagement.

Recruiting Manager (Approximately 50%):

• Actively recruit technicians, entry-level general laborers, and customer service representatives to work within a single company brand or across multiple (depending on role).

• Post job openings on third-party job boards and monitor and adjust strategy based on results.

• Screen and assess candidate qualifications.

• Conduct first-round phone interviews and coordinate second-round in-person interviews with onsite team members for qualified candidates.

• Collaborate with HR and hiring managers to ensure a smooth recruitment process.

• Proven experience in marketing and recruiting for US-based companies.

• Strong understanding of digital marketing strategies and campaign implementation.

• Familiarity with third-party marketing vendors and effective collaboration.

• Demonstrated success in recruiting technical and labor positions.

• Excellent communication and interpersonal skills.

• Ability to work independently and meet deadlines.

The Training & Quality Manager will be responsible for overseeing the daily training and quality management operations aimed at achieving business objectives.

This encompasses, but is not restricted to, developing & executing the project’s quality assurance strategy, implementing the end-to-end training and development roadmap, and identifying opportunities for continuous improvement initiatives, ensuring the realization of benefits, and maintaining effective communication with clients, Player Engagement leadership and stakeholders.

Training Responsibilities

• Design and develop comprehensive training programs (PST to Nesting) for new and existing employees, ensuring alignment with organizational goals.
• Oversee training sessions covering diverse topics such as product knowledge, customer service skills, and company policies.
• Identify performance opportunities and strengths among team members.
• Develop individualized training plans to enhance the skills and capabilities of each staff member.
• Produce a variety of training materials, including manuals, presentations, and multimedia content.
• Implement continuous improvement initiatives in training programs based on feedback, evaluations, and industry best practices.
• Work closely with the Operations team to ensure that training programs align with operational goals and client requirements.
• Implement systems for evaluating the effectiveness of training programs and gather feedback from participants.

Quality Management Responsibilities:

• Develop and implement a quality monitoring program to assess the performance of Player Engagement agents.
• Ensure that agents adhere to organizational policies, industry regulations, and client-specific requirements.
• Conduct root cause analysis on quality issues, identifying underlying problems and implementing corrective actions.
• Conduct calibration sessions to ensure consistency in quality evaluations among different evaluators.
• Define and track key performance indicators (KPIs) related to quality, providing regular reports to management.
• Work closely with clients to understand and meet their quality expectations, address concerns, and implement improvement initiatives.
• Implement continuous improvement initiatives based on quality metrics, client feedback, and industry best practices.
• Analyze data related to quality performance and prepare reports for management and clients.
• Emphasize a customer-centric approach to quality, ensuring that service delivery meets or exceeds customer expectations.

Collaboration with Global Support Teams:

• Collaborate with other departments, such as Talent Acquisition, Global L&D and Global QC, to address cross-functional concerns issues

Technical Skills:

• Written & Spoken Communication Skills (Advanced)
• Training Needs Analysis (Advanced)
• Training Design & Development (Advanced)
• Training Evaluation (Advanced)
• Program Management (Advanced to Strategic)
• Instructional Design (Intermediate)
• Learning Management Systems (Intermediate)
• Knowledge Management (Intermediate)
• Quality Monitoring and Evaluation (Advanced)
• Quality Management Tools & Systems (Intermediate to Advanced)
• Data Analytics (Intermediate to Advanced)
• Presentation Skills (Advanced)
• Root Cause Analysis (Advanced)
• MS Office and/or Google Suite (Intermediate to Advanced)
• Excel and/or Google Sheets (Intermediate to Advanced)

Behavioral Skills:

• Coaching & mentoring (Advanced)
• Stakeholder Management (Advanced)
• Team Building & collaboration (Advanced)
• Creativity & Design Thinking (Intermediate to Advanced)
• Performance Management (Advanced)
• Change Management (Intermediate)
• Sense of Urgency & Ownership (Advanced)

Work Experience:

• At least 3 years of experience in Training & Quality Management, preferably in a shared service or BPO organization.
• Strong grasp of the ADDIE model or similar ISD and/or training methodology
• Demonstrated ability to build relationships and effectively connect with stakeholders.
• Experience coaching & mentoring new team members.
• Proven track record of Training and Quality Program Management for programs with over 200 team members.
• Proven ability to solve program level learning challenges.

Educational Background:

• Bachelor's Degree in Business Administration, Organizational Development, Human Resources, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience
• Six Sigma, COPC, CLDP, ISD and/or Coaching certification is an advantage

• Hybrid work setup
• Non-taxable Allowances
• Paid Time Offs
• Annual Corporate Bonus
• HMO and Life Insurance

Role Information: EN

Studio: KWM

Area of Work: Player Engagement

Location: Asia Pacific, Philippines, Pasig

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

Our Client is a leading provider of innovative payment solutions, including ATMs, EFTPOS, and other financial services technology. We are committed to delivering secure, efficient, and user-friendly systems to our clients. We are looking for a talented OutSystems Developer to join our dynamic team.

As an OutSystems Developer, you will be responsible for designing, developing, and maintaining applications built on the OutSystems platform. You will work closely with cross-functional teams to deliver high-quality software that aligns with business objectives and customer needs.

- Develop and implement applications using the OutSystems platform

- Collaborate with Business Analysts to translate business requirements into technical specifications

- Work with front-end and back-end developers to integrate solutions

- Conduct unit and integration testing to ensure software quality

- Troubleshoot and resolve software defects and issues

- Maintain documentation for system procedures and technical specifications

- Participate in code reviews and provide constructive feedback to peers

- Stay up-to-date with the latest OutSystems features and best practices

Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or related field

- Minimum of 7 years of experience in software development

- At least 4+ year of experience with OutSystems platform

- Strong understanding of web development technologies (HTML, CSS, JavaScript)

- Familiarity with SQL databases and RESTful APIs

- Excellent problem-solving skills

- Strong communication and teamwork abilities

• Private Health Insurance
• Work Hybrid and/or at our office here in Quezon City.

DISCLAIMER: We exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Position: Senior Recruiter
Working Hours: Mon-Fri : PH time (40 hours a week)
Salary Range: PHP 50,000 - PHP 60,000 per month

Responsibilities:

● Source candidates use various search methods (top 3-4 platforms used) to build a robust candidate pipeline.

● Screen candidates by reviewing resumes and job applications and performing phone screenings.

● Conduct internal assessments - Pre-Screening, Grammar, Initial, and second interviews.

● Stay abreast of recruiting trends and best practices.

● Manage the overall interview and selection process.

● Keep candidates warm by providing updates on job postings

● Communicate with clients to get a clear view on their hiring needs and organizational goals.

● Define job description and document specifications.

● Present shortlisted candidates to the clients

● Build long-term client relationships.

● Develop a sustainable candidate lead strategy.

● Coordinate with Operations Manager for projects updates and reports

● Maintain a safe and healthy work environment.

● Perform other duties as assigned or needed.

● Must have 2 years of full cycle recruitment experience

● At least 2 years of experience in recruiting technical roles

● Working knowledge of interview techniques and applicant screening methods

● Familiar with a wide variety of sourcing avenues

● Ability to communicate effectively, both orally and in writing

● Demonstrated ability to establish effective and cooperative working relationships built on trust

● Excellent organizational and time management skills

● Comfortable making decisions independently

● Working knowledge of applicant tracking and HRIS systems

● Successful experience managing multiple searches at different stages of the recruitment life cycle at the same time.

● Experience in client management

● Computer proficiency including Google Workspace and Office 365 (or equivalent)

Property Conveyancing Manager

Department: Property Transactions Department

Key Organizational Relationships

Reports to: Chief Operations Officer

Supervises: Future Property Conveyancing Paralegals

Role Objective

As a Property Conveyancing Manager at Cosy Hauz, you will be leading the Property Transactions department. You will be responsible for managing a team of Property Conveyancing Paralegals and overseeing all aspects of the property conveyancing process. Your main goal will be to ensure that property transactions are conducted smoothly and efficiently, while maintaining high levels of accuracy and compliance with legal requirements.

Duties and Responsibilities

• Oversee and manage the daily operations of the Property Transactions department
• Supervise a team of Property Conveyancing Paralegals, providing guidance and support
• Review and approve property transaction documents and contracts
• Ensure compliance with legal and regulatory requirements
• Collaborate with external stakeholders such as lawyers, mortgage brokers, and estate agents
• Resolve any issues or disputes that may arise during the conveyancing process
• Monitor and report on the progress of property transactions
• Implement and improve processes and procedures to increase efficiency and accuracy
• Train and develop the skills of the Property Conveyancing Paralegals
• Stay updated on changes in property conveyancing laws and regulations

Requirements

• Proven experience as a Property Conveyancing Manager or similar role
• Strong knowledge of property conveyancing laws and regulations
• Excellent leadership and managerial skills
• Ability to prioritize tasks and meet deadlines
• Attention to detail and high level of accuracy
• Strong communication and negotiation skills
• Ability to work well under pressure
• Proficient in property conveyancing software
• Bachelor's degree in Law or related field preferred

• Proven experience as a Property Conveyancing Manager or similar role
• Strong knowledge of property conveyancing laws and regulations
• Excellent leadership and managerial skills
• Ability to prioritize tasks and meet deadlines
• Attention to detail and high level of accuracy
• Strong communication and negotiation skills
• Proficient in property conveyancing software
• Bachelor's degree in Law or related field preferred

a. SSS, PHILHEATH & PAGIBIG

b. Paid Leaves up to 25 days annually

c. Work Equipment Subsidy

d. HMO Day 1

e. Rewards and Perks

f. Performance Bonus

The SDET Engineer  will play a crucial role in shaping the foundations and future of a rapidly growing Advisor Platform of the company. In this role, you’ll help analyze and execute the most effective testing approach to assure that products meet design specifications and customer requirements.

Company Profile:
Our client is a US-headquartered renowned fintech company at the forefront of the market. The company specializes in delivering secure and seamless digital execution, clearing, and storage solutions for a wide range of investable assets on a global scale.

The company has received number of prestigious awards including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards.
• 2021 Most Innovative Companies - presented by Fast Company.
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards
  

They are currently seeking a dynamic and hard-working SDET Engineer that demonstrates passion, values the power of the team and Think Hostically.

This is a once-in-a-lifetime career opportunity for someone who is yearning to join a flourishing fintech company, a management team that is driven, ambitious, and fun-loving.

Duties and Responsibilities:

• Under the guidance of the US based system testing team, you work in a Manila based software development team that is focused on rapidly iterating over and enhancing our automated system test framework.
• Collaborate with US and UK engineering teams as they enhance their APIs and product offerings.
• Build automated end to end system tests to validate complex micro service integrations and document results.
• Create and operate a testing and monitoring framework for EOD and US overnight business processes, including tests that identify failures in job orchestration and data transformation across platforms.
• Design and implement testing strategies to validate data consistency and data availability between operational data stores, data lake, and client data hubs.
• Implement data hygiene protocols for tests, including seeding and purging of test data.
• Execute and monitor long running (multi-hour to multi-day), asynchronous tests.
• Create a framework for and conduct system load and service stress tests.
• Alert teams of defects, create bug tickets, and track tickets through resolution.
• Provide operational production support on a rotational basis for overnight jobs and work flows (US time zone) - Saturday morning (Friday evening in the US) support is required when on rotation
• Help identify weaknesses in our products by actively participating in all phases of the development process.
• Build and contribute to a culture of quality by improving processes, building stakeholder buy in, and mentoring peers.

Must-have Skills / Qualification:

• 3+ years of automated Software Testing experience with cloud native, distributed microservice architectures (not UI testing)
• 3+ years of experience writing code in Java or Golang
• Understanding of and practical experience with
• Message broker systems such as Kafka, Pub/Sub, or RabbitMQ
• Databases such as PostgreSQL, MySQL, BigQuery, or Mongo
• REST, gRPC or protobuf protocols
• GCP or AWS and Github
• Passion for improving software quality
• Good verbal and written communication skills in English
• Advanced problem-solving, debugging and troubleshooting skills

Advantageous skills:

• DevOps tech familiarity like Kubernetes, Docker, Terraform, Jenkins, etc

Passion.io’s goal is to make the world more confident and passionate. We do this by empowering Creators to launch highly impactful mobile apps for a fraction of the cost. We are an international remote team of 50 people, supporting 8,000+ Creators and 700k+ end-users from all over the world.

We have an exciting opportunity for a Customer Success Manager to join our team. If you are an experienced professional with 1 or more years experience interfacing directly with customers and able to use and apply playbooks and health scores to be successful in your current role - we would love to meet you!

What you'll bring to the team

• Technical role experience interfacing directly with customers is essential
• 1+ years’ experience in the role of CSM or similar (customer education, onboarding at SMB or Enterprise level)
• SaaS Direct experience 
• Experience implementing or streamlining processes around CSM support cycle
• User experience with CSM tools (ie. Salesforce, Hubspot, Intercom, Zendesk etc)
• Experience using playbooks and health scores 
• Tenacity and Grit to solve problems and improve quality of support to our key creators
• Customer obsessed mindset
• Upselling/closing skills
• Understanding key moments across the customer lifecycle that matter and how best to proactively engage
• Ability to customize/tailor support experience by segment / use case
• Technical ability *(from support side of product, API’s, Integrations, marketing, copy)
• Organization / planning skills
• Copywriting and Verbal Communication skills 
• Fluent in English

NOTE:  Willingness to work North American time zones is essential!!!!

What you'll be working on

• Managing a portfolio of our premium customers, across the entire lifecycle.
• Further test and improve playbooks, aligning to key moments that matter for time to value, feature adoption, expansion, and renewals.
• Really dig into data to pull actionable insights that help to guide and measure.
• Engage proactively with your clients, ensuring high engagement and activity rate from customers.
• Ensure your customers maintain high health scores, and proactively and creatively engage and solve for those who don’t.
• Collect and share insightful feedback from our customers back into other CS teams, marketing, and product.
• Work closely with other teams on cross-functional projects/OKRs aimed to improve retention.

What we offer you 

Salary: P800/hour to P1000/hour (Hourly Package)

Schedule: Any day - 3days/week; 6hrs/day (between 09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• Understanding of Contract and Document
• Experience with Evidence Preparation and Summarization
• Experience in Scheduling and Calendar Management
• Experience using a Document Management Software
• 1 year experience in managing motor vehicle collision claims in Qld
• 2 years' experience in civil litigation in the Qld jurisdiction

Nice to Have:

• Insurance companies experience
• Law Firm Experience
• Financial Industry experience
• Bachelor's degree in legal studies or a related field

What will you do?

• Gather, organize, and prepare evidence to support claims and legal proceedings.
• Prepare concise and clear summaries of evidence for legal and administrative purposes.
• Engage directly with clients aiding and maintaining high level of professionalism in all communications.
• Assist with the team in filing necessary court documents, communication with beneficiaries and managing probate process.
• Manage schedules, including court dates, client meetings and deadlines to ensure efficient time management and case progression.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a tech-savvy firm based in Brisbane, offering diverse legal services across Australia. They specialize in insurance and commercial law, serving underwriters, businesses, and individuals. Their expertise in both areas lets them confidently assist clients referred by insurance brokers. They pioneer a new model, representing clients nationwide from a single office. This approach guarantees consistent quality, reliability, and speedy legal services throughout Australia.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position                           : Product & Client Manager

Holidays                     : US or PH Holidays

Salary Range                        : 1000-2000 USD per month

Working Hours           : South African working hours; 9 am to 5 pm  (to be confirmed with their colleagues/team, this might change)

About the Company

A world-leading web-based platform that brings automation and simplicity to managing your equity or cash-based employee incentive plans.

Main Responsibilities

• Be involved with the Client Management and Migration teams to onboard new clients and client information onto the company platform
• Assist clients with incentive scheme related queries and in using the system
• Participate in the development of new and existing features, including feature conception, design and wireframing tasks. Interact with the developers and clients to ensure the features are successfully implemented and signed off between stakeholders.
• Implement and advise on the technical aspects of company's share plan product
• Maintain client relationships and offer new or existing solutions to existing clients
• Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements
• Create and provide training to clients in using the platform

• 3 – 6 years of experience in Product and Client Management
• Financial background with a relevant Bachelor’s degree
• Strong academic record & technically proficient in finance
• Strong Excel skills are a prerequisite
• Analytical and problem-solving skills
• Excellent communication skills (verbal and written)
• Capable of leading client meetings
• Adept at working in both team environments and alone (self-starter)
• Knows how to prioritize tasks and provide excellent service
• Deadline-driven and can work under pressure

Nice to haves

• Software development knowledge/experience
• CFA, Level 1, 2, or 3
• Computation and Applied Mathematics Degree or Financial Math's Degree or similar

Salary: P80,000 – P100,000 (Monthly Package)

Schedule: Monday - Friday (9:00AM – 5:00PM EST)

What are we looking for?

Skills Required:

• Proven work experience as a Financial Accountant or similar role
• Advanced knowledge of MS Excel and QuickBooks online
• Solid knowledge of accounting regulations
• Excellent math skills with an attention to detail

Nice to Have:

• Additional certification (e.g. CPA, CFA) 

What will you do?

• Financial Analysis: Conduct in-depth financial analysis to support decision-making and strategic initiatives.
• Analyze financial performance, trends, and variances, providing actionable insights to leadership.
• Budgeting and Forecasting: Lead the annual budgeting process, collaborating with department heads to develop accurate and realistic budgets.
• Prepare regular financial forecasts based on current performance and market trends.
• Financial Reporting: Prepare and present comprehensive financial reports for management and the board of directors.
• Cost Analysis: Evaluate cost structures and identify opportunities for cost optimization without compromising the quality of healthcare services.
• Risk Management: Identify financial risks and work with leadership to develop strategies for mitigating risks.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Committed to creating the finest patient experience by using innovative technology like TMS and providing treatment in a comfortable, inviting, spa-like atmosphere. We provide a holistic approach to patient-centric care that takes into account our patient's physical and emotional wellbeing and helps enable our patients to "Take Back Their Lives" from depression and other mental health challenges. Established in 2017, we are a healthcare start-up in high-growth mode with multiple clinics in Arizona, Colorado and Utah.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!!!

Position: 16907841027 - eCommerce & Amazon Marketplace Manager

Working Hours/Shift: M-F, TBD; 9am-5pm EST

Salary Range:  1300-1500 USD/month

Overview: 

As the eCommerce and Amazon Marketplace Manager, you will manage our storefront in both strategic and operational capacities, driving revenue and conversion goals specifically focused on Amazon. This is an opportunity to scale aggressively, as one of the best opportunities for rapid growth within the business today. Success in this role requires a self-starter mindset, high degree of ownership, drive, and the ability to leverage data in support of making site merchandising decisions. Ultimate title and seniority dependent on candidate experience.

Responsibilities: 

● Work both strategically and tactically to scale our Amazon channel, optimizing our storefront to drive sales and conversion

● Lead and manage the eCommerce and marketing strategy for our Amazon storefront

● Define and implement a collaborative planning process to develop sales forecasts, plans and strategies

● Work to enhance site content, SEO and merchandising of product descriptions and data

● Generate and deliver weekly and monthly reporting, including sales, promotions, conversion, etc

● Analyze and interpret data to uncover successes and opportunities that will assist in delivering objectives

● Manage day-to-day Amazon operations including but not limited to creating & monitoring active product offerings, product ranking, inventory management, and enhancing our presence on Amazon.com

● Maintain & monitor product reviews and customer feedback to ensure a high seller rating, customer feedback scores, and account health, and provide a continuous feedback loop to Growth, Finance and Product team

Qualifications:

● 3-6 years of experience growing a DTC business on Amazon

● Ability to organize and prioritize workload to meet deadlines, make timely decisions, anticipate problems and adjust as priorities shift

● Team-oriented, collaborative worker while still being able to work independently

● Comfortable with solving for both business and customer challenges

● Familiarity with business issues, ability to quickly learn, and ability to be comfortable with ambiguity, unsolved problems, and uncertainty

Company Background

The company, led by a pseudonymous curator, artist, and technologist, has fostered one of the most prominent digital art communities, amassing a following of over 1.4 million enthusiasts in the past decade. This enigmatic company operates as an experimental collective for curiosity and culture, leveraging a network of diverse subject-matter experts. As a forward-thinking, multidisciplinary Web3 native studio, the company consistently pushes the boundaries of traditional and abstract disciplines at the crossroads of provenance, imagination, and meaning. Committed to reshaping the digital art and immersive experiences landscape, the company invites passionate individuals to join the team and contribute to the ongoing evolution of digital arts and culture.

Role Overview

As a Business Operations Manager, you will be responsible for overseeing the day-to-day activities of a portfolio of small businesses. Your role extends to managing general business operations and requires a foundational understanding of internet businesses. We are seeking a college-educated individual, preferably with experience in web3 who can bring fresh perspectives and energy to the team.

Bring your A-game with a "get shit done" attitude! We're seeking team members who tackle challenges head-on, juggle tasks effortlessly, and thrive in a fast-paced environment. If you're all about results and enjoy turning plans into action with a positive vibe, we want you on board. Let's make things happen together!

Responsibilities

• Efficiently manage the day-to-day operations of a portfolio of small businesses.
• Oversee general business actions, ensuring smooth and effective processes.
• Apply knowledge of internet businesses to contribute to strategic decision-making.
• Act as a liaison between clients and internal teams to address concerns and facilitate communication.
• Contribute to the growth and success of assigned accounts.

• College-educated individual with a strong educational background.
• Knowledge of internet businesses and a general understanding of their operations.
• Proven ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Energetic and dynamic individual, preferably under 30, with a passion for account management.
• Prior knowledge on web3 or crypto is a plus.

• Fully-remote work
• Flexible work hours with 2-3 hours EST overlap
• Competitive market rate
• Offers support for anyone eager to make the move to the US/Canada.

DUTIES AND RESPONSIBILITIES

· Work within a Scrum Team to drive quality web and mobile software applications

· Participate in the review of set of requirements to see possible bottle necks and dependencies to achieve smooth progression of project tasks once assigned to the Scrum Team[CP1] , planning and creation of project requirements

· Participate in the estimation process of a given software task, feature, or project to have sound estimate for forecasting project planning

· Comply and improve the set of processes and standards within the QA team to better achieve quality software and release process

· Create Test Plans and Test Scripts at the same time with the development of the project to lessen the unknown items at the execution stage

· Execute and maintain automated test suites to ensure the reliability and repeatability of test results.

· Integrate test automation with continuous integration and delivery pipelines for seamless testing within the development workflow.

· Continuously improve the test automation framework and strategies to adapt to changing project requirements.

· Provide training and support to the QA team on test automation best practices and tools usage.

· Lead multiple QA teams handling various strategic projects

· Be able to coordinate and work effectively with Development Team Managers to ensure proper and timely testing of project modules

· Support and train Team Leads, Junior QAs to achieve expertise in the Software QA disciplines and Payment industry knowledge

· Provide support to the Marketing team in terms of creating User Manuals for the applications being deployed by the company

· Qualify software for release to UAT and Production, according to Business Requirements Document, Performance, Security and Compliance.

· Create documentation for the results of validation performed on the application as a basis for the Management to approve release to either UAT and Production environments.

Stay up-to-date with the latest trends and advancements in test automation to recommend and implement the best tools and methodologies. [CP1]Can combine both into one bullet.

JOB QUALIFICATION

· Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology, Computer Engineering, Computer Programming or equivalent

· With more than 6 Year(s) of working experience in Manual and Automation QA experience

· With proven experience in test automation implementation, preferably in a software development or QA environment.

· Hands-on experience with test automation frameworks and tools (e.g., Selenium, Appium, JUnit, TestNG, etc.).

· Proven ability to work independently, manage multiple projects, and drive the transformation from manual to test automation.

· With at least 4 years of experience in Web and Mobile Applications testing

· With Team Lead experience

· Familiar with creating QA documents

· Team player

SKILLS

· Knowledgeable in Software Testing Life Cycle (STLC)

· Knowledge in Software Quality Standards and Processes

· With one year of object-oriented software development

· Very keen to detail

· Excellent communication skills (both verbal and written)

· Strong mobile and web applications testing

· Ability to accurately identify software use cases and edge cases

· Ability to develop a clear and concise testing strategy

· Ability to accurately identify software use cases and edge cases

· ISO8583, EMV, Payment Industry knowledge

· Ability to read and interpret documents such as operating and equipment maintenance instructions and procedure manuals.

· Ability to write routine reports and correspondence

· Expert knowledge of web application design and testing

· Considered a strong "plus" if the candidate has prior Java/J2ME development experience

· Ability to read system design, architecture, and codes

· Communicates and enforces quality assurance standards

· Understands the benefits of the various design methodologies and object-oriented environments

· Ability to read and interpret documents such as operating and equipment maintenance instructions and procedure manuals.

Overview:

As a SENIOR IT OPERATIONS MANAGER, you will play a critical role in ensuring the organization's technological capabilities align with its strategic objectives. Your leadership and expertise will be essential in fostering a secure and efficient IT environment that supports the growth and success of the business.

About The Role:

• Operations Management. Manage day-to-day oversight and coordination of IT Service Desk activities, ensuring timely and efficient resolution of user issues. Ensure that the IT Staff Scheduling meets operational needs, maintaining adequate coverage during business hours and after-hours support.

• Strategic Planning. Work with the CIO to budget for needed IT resources, aligning the budget with strategic goals and operational requirements.

• Project Management. Assign IT projects and tasks to capable staff, overseeing their execution to ensure successful completion within specified timelines. Communicate important IT information to relevant departments, fostering effective collaboration and alignment with business objectives.

• Security Management. Maintain the security of the organization's IT systems Infrastructure and data. Ensure that Information Security Management System policies and processes are followed by all employees, adhering to security standards and regulatory compliance requirements.

• Team Management. Build and lead a skilled and motivated IT team. Provide guidance, mentorship, and support to team members, fostering a positive and productive work environment.

• Vendor Management. Work with external vendors and service providers. Coordinate with vendors when necessary for service and support delivery, maintaining effective relationships to ensure optimal outcomes.

• Performance Monitoring and Reporting. Generate weekly and monthly reports as needed to provide insights into IT operations, including performance metrics, project status, and resource utilization.

Requirements:

• Must be a graduate of any IT related course

• At least 8 years minimum of IT Management experience, ideally from BPO companies

• Must have IT Service Management experience

• ITIL v4 certification or training is a plus

• Proficient in M365/Intune Admin, AWS services and Telephony systems

• Knowledgeable in Microsoft Windows Server deployment and configuration

• Knowledgeable in enterprise network using FortiGate, Sophos, and Cisco appliance.

• Strong troubleshooting skills

• Excellent English communication (verbal and written) for non-technical stakeholders

• Proactive strategic thinker, proposing innovative solutions

• Detail-oriented, ensuring high-quality project execution • Ability to work in a fast-paced, dynamic environment and handle multiple projects simultaneously

• Has worked with various regulatory compliance projects such as PCI DSS, GDPR, HIPAA, ISO/IEC 27001, SOC2 type 2 report, CPRA and DPA

• Willing to work on a night shift to support US business hours

WHY JOIN CLEARSOURCE?

• Medical and Dental Insurance (With free 1 dependents)
• Group life insurance.
• Paid time off (PTO) such as sick days and vacation days
• 13th Month Pay
• Passionate, energetic & innovative work culture
• Friendly team driven environment.
• Skills and experience development

Company Profile:

Our client is more than an Esports organization, they are a brand. A lifestyle brand that focuses on gaming and Esports along with fashion, social media management, talent agency, event organizing, and other services in the digital era.

They help brands engage global audiences through their network of talent, influencers, and Esports teams through their strategic partnership to help bring exposure and a great ROI through a wide range of activities through both online and offline activities.

The company aim to be a platform between brands for millennials and Gen Z. Collectively, they have over 30+ million followers across social media platforms and have helped brands grow their position in this new digital era.

This is a wonderful opportunity to be part of a growing company that has impactful marketing solutions, shaping compelling brand narratives, and creating valuable intellectual property.

Overall purpose and responsibilities of the role

The Senior Account Manager will lead the planning and execution of strategies for digital marketing and advertising sales growth with brands and agencies. The primary focus is on selling the company's services and advocating for influencers to prospective clients.

Duties & Responsibilities:

• Responsible for planning, managing, and executing strategies in growing digital marketing/advertising sales with brands and agencies.
• Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channel. Use data/reports to make presentations and recommendations to clients.
• Forge relationships with key decision-makers with brands and advocate advertising offerings.
• Understanding how to input advertising rates, key performance indexes, and any other sales-related functions.
• Ensure timely and detailed analytical reporting of the key campaign outcome.
• Coordinate with cross-functional teams to execute projects such as onsite, graphics, performance marketing and category teams

Skills & Qualifications:

• With a business degree or another similar course
• Proven with a minimum of 5 years of end-to-end sales experience in the Digital Advertising, Multimedia Marketing and other media networks and advertising companies.
• With Media and Production Sales experience is an advantage
• Knowledge in Brand Management and Media Marketing is required.
• Excellent negotiation and communication skills.
• Ability to deliver projects and answer inquiries on time.
• Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to strengthen partnerships.
• Strong networks with direct clients and digital agencies are required.
• Business acumen with a problem-solving attitude.

WHAT IS YOUR ROLE

As an Accounts Receivable Manager, you will be responsible for overseeing the accounts receivable process and ensuring the timely collection of outstanding balances for our clients across multiple brands. Your role is crucial in maintaining positive relationships with customers and optimizing the collections workflow to reduce delinquency rates. Additionally, you will serve as the main point of contact for legal firms engaged with the company for escalated accounts.

WHAT WILL YOU DO

• Collect on Client Invoices: Lead efforts to collect payments for monthly invoices, deposits, contract payments, etc., from clients and other affiliated brands. Ensure that outstanding balances are addressed promptly and professionally.
• Past Due Invoice Collection: Communicate with clients to collect past due invoices, using effective negotiation and communication skills to facilitate timely payments.
• Delinquency Reporting: Gather and report on past-due invoice ratios. Collaborate with leadership to develop strategies for reducing delinquency rates across all brands.
• Professional Communication: Maintain a professional and clear tone of voice when discussing confidential matters, such as payment and check information, while serving as the voice of the company.
• Coordinate with Other Teams: Collaborate with Feather Enterprise and Fernish B2B teams to collect payments for invoices processed outside of Feather's payment processor (Stripe).
• Team Development: Train, onboard, and develop new and existing team members to ensure a high level of service in the accounts receivable process.
• Escalation Handling: Address escalations from Customer Experience, Finance, and Sales Operations for disgruntled clients, working towards amicable resolutions.
• Delinquency Analysis: Analyze and report the delinquency rate of each brand, providing insights to leadership for strategic planning to improve collection efforts.
• Customer Experience Collaboration: Work closely with the Customer Experience team to ensure the highest quality of interactions with clients during the accounts receivable process.
• Legal Firm Liaison: Act as the primary contact for all legal firms engaged with the company for accounts receivable escalation accounts that require resolution beyond internal collections efforts.
• Management Reporting: Provide weekly management reports on the status of the total AR book, including week-on-week (WOW) and month-on-month (MOM) changes in accounts receivable values by age.
• Inside Sales Interface: Interface with inside sales teams across all brands to enhance the credit application process for both B2B and B2C clients. Provide recommendations on creditworthiness and acceptable levels of risk.
  Report CFGI (consulting) for the time being 
• Managing StayNTouch, billing system daily
• Working closely with members of other departments within Corporate Finance and across the company 
• Work with guest and customer service teams on inquiries related to billing matters. 
• interact and manage staff accountants that assist in the performance of recurring responsibilities (i.e., cash applications within the billing system, account reconciliations, journal entry preparation, etc. (specifically regarding revenue and related accounts such as AR, AR Clearing, Revenue, and Deferred Revenue)). 
• Review open accounts and send invoice reminders or new invoices
• Prepare month-end reconciliation 
• Prepare and record month-end journal entries  
• Collaborate with other departments and teams to support the organization’s financial management and decision-making.

• 4-6 years of experience developing a similar role.
• Leadership Skills: You possess strong leadership abilities and can guide and inspire your team to achieve their goals effectively.
• Accounts Receivable Expertise: You have a proven track record in accounts receivable and debt recovery, with a thorough understanding of best practices and strategies.
• Analytical Mindset: You can analyze data and generate valuable insights to improve accounts receivable processes and reduce delinquency rates.
• Communication: Your exceptional communication skills allow you to interact professionally with clients and internal stakeholders.
• Collaborative Approach: You are a team player and work well in cross-functional collaboration to achieve collective objectives.
• Problem-Solving: You are adept at handling challenges and resolving issues, particularly during escalations and difficult collection cases.
• Process Improvement: Your proactive approach to process improvement helps to identify areas for enhancement and optimization.
• Customer-Centric: You prioritize providing excellent customer experiences while ensuring payment compliance.
• Organizational Skills: You can manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Financial Acumen: You have a good understanding of financial principles and credit risk assessment.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

At First Gen we take pride in our work of energizing the Philippines through clean power generation technologies. As we grow to become the best in the industry, we are continuously searching for talent who are driven, empowered, and passionate about making a positive difference in the world.

We provide employees with ample opportunities and resources that enable them to perform at their best, contribute value, and help us achieve our Mission of “forging collaborative pathways for a decarbonized and regenerative future.”

First Gen wants you to be good at your job and be successful at it.  To this end, we will invest in your professional and personal growth by providing you with the right tools to effectively carry out your role as well as learning and development opportunities to advance your career.

Role Purpose: Primarily responsible for leading strategy and program development and collaborating with line managers to implement internal communication and employee engagement programs to support the achievement of the Company’s business objectives and develop a Company culture that remains faithful to the Company’s vision, mission, and values.

Key Accountabilities:

1. Strategy Development and Alignment a. Creates a framework and leads the development of a clear internal communication and employee engagement strategy in collaboration with line management and ensures alignment to the strategic direction and overall business objectives of First Gen and FPH.

2. Program Development and Implementation a. Leads the development of internal communication and employee engagement policies and annual programs to support the business and human capital agenda of the Company. These programs may include, but are not limited to, the following

• Communication of business direction, strategies and priorities

• Periodic top-down business updates and performance results • Company mission, vision and values

• Business information to enable employees to perform their work effectively • Company policies and procedures

• Organizational milestones and changes that impact employees directly b. In partnership with the bigger HR organization and line management, develops and supports the execution of an annual calendar of high-impact communication activities, initiatives, and events that engage employees, e.g. such as town halls, national conferences, leader messages, etc. c. Develops diverse communication channels, e.g. intranet, email, social media etc. that are appropriate to the nature and context of the communication.

3. Employer Branding, Messaging and Content Development

a. Participates in the development of the employer brand using subject matter expertise and deploying best practices in messaging and content development .

b. Prepares communication materials (e-newsletter, infographics, short videos, digital shows, and others) and ensures innovative, engaging and consistent messaging across the organization and full alignment to company values and distinct culture.

4. Conduct of Annual Communication Survey

a. Contributes to increasing employee engagement by conducting the annual communication survey and providing valuable feedback and inputs to future plans and program execution.

5. Functional Guidance and Partnership with Line Management a. Serves as a resource person and partners with line managers in different functions and business units to provide them the tools and guidance in improving their internal communication effectiveness, supporting business priorities and promoting company culture and values.

JOB DESCRIPTION:

Assigned area/territory - Ilocos Region

Key Areas of Accountability:

Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency.  Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls.  Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.

Job Specification

•           Minimum 2 years’ experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.

•           Above average communication skills in English and the local language.

•           Experience in Nutritional products is a plus.

•           Aggressive, confident, and self-motivated with leadership potentials.

•           Persuasive, persevering, and a team player.

•           With very strong selling & communication skills and with pleasing personality.

•           Willing to travel and be assigned anywhere in the Philippines.

Knowledge & Experience:

• Relevant experience in Sales

• Insight into internal and external customers

• Brand Management

Competencies required:

• With at least 2-year work-related experience in Sales
• Computer Literate and with good communication skills
• Highly organized
• Project Management
• Customer Orientation
• Analytical Skills
• Willing to relocate

Ideal Candidate will be:

• Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
• Very socially-focused
• Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
• Open, flowing communication is important

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

1. Identify Emerging to Top Artist at the earliest stage

• Audit and Identify Emerging to Top Artists trends
• Monitor Believe and public tool analytics for talent detection
• Build partnerships with a network of talent detection third parties

2. Qualify Artists Services expectations, career projects and releases plans

• Carry out meetings with prospective clients to pitch our services and follow up through to offer negotiations
• Present deals to your local internal team and coordinate with Head of Artist Services to validate deal offers
• Able to close the key deals until final contract signing with the support from central legal team.
• Coordinate the artist handover to the marketing & project managers team

3. Identify market trends and market dynamics and report to the management

• Build strong relationships with artists, management and the local industry
• Analyse the impact of spend and structure of artist offers

Purpose of Role Responsible for the management of Aurecon’s infrastructure. The primary role is to deliver exceptional customer service while managing and maintaining different areas of infrastructure. The support provided must be achieved within contracted SLAs and meeting expectations at all times. This role will also be required to support the Team Leader as a 2IC and assist I mentoring and training other members of the team. Key Responsibilities
• Act as escalation point for the resolution of complex technical incidents and problems from the Service Desk and Key stakeholders
• Identifies Hosting requirements and promotes them into the Strategy & Architecture team for design, build and delivery. These may include:
• Solutions that will improve service to customers
• Requirements of Operations that will enhance the management and delivery of Hosting services
• Requirements that address Problems
• Expenditure optimization initiatives.
• Engage with Project teams to ensure Operational Acceptance Criteria are clearly established and that services transition into operational use occurs in a sustainable and secure manner.
• Develops and maintains key documentation including as-built, knowledge articles, and drives good housekeeping regarding documentation, maintenance schedules and best practices.
• Takes a leading role in the management of Hosting suppliers to Aurecon, ensuring they deliver to SLA and escalating where necessary.
• Applies skills and experience to coach and mentor team members.
• Provides support to the Hosting Services Team Leader, acting has his 2IC when required.
• Adhere to incident, Problem, and Change management processes as per Aurecon standards and within SLAs
• Be part of a rotating roster and on-call responsibilities, this includes handling after hours escalation
• Has experience working with offshore counterparts and liaise well with them

Skills Required:

In Depth Knowledge of the following

• Min of 10 years’ experience server engineer

• Microsoft O365, Microsoft Azure - Administration

• Microsoft Server 2016 or above - Admin & Management

• Microsoft Active Directory (DNS, DHCP, Site Services, Group Policy) - Admin & management

• Microsoft Exchange 2016 or above

• VMware vSphere 7 or above

• Citrix CVADS, Linux, PowerShell (scripting), SCCM (patching), SCOM or any monitoring tool such as SolarWinds (monitoring)

Nice to have

• Bachelor’s degree in Information Technology, Computer Science or related field

• Industry Standard Certification (Microsoft, Vmware, Azure, etc)

• ServiceNow Experiece

• MS 0365/MS Azure - Architecture

• Intune

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!

Position: Marketing Manager

Work Hours: Monday to Friday 9am - 5pm Central time (4 hrs flexible)

Salary Range: $900-$1600 ( Depending on the interview result and client’s approval)

About the Company:

The company educates, informs, and brings together podcasters and industry professionals to help build a better tomorrow for the podcast industry.

About the role:

The Marketing Manager would be in charge of all the hands-on marketing efforts outside of organic social media management for Podcast Movement and the various events and communities we manage. 

We host several large conferences and trade shows a year, and need a much more organized strategy as it relates to email marketing, video/youtube channel marketing and management, paid social and search and display, etc.

1) We run two annual conferences/trade shows, which make up the majority of our company revenue (ticket sales and sponsorship sales). We also produce shows for other industries that are similar in format.

2) We send out a weekly newsletter that needs better guidance and also have different nurture sequences we've used in the past.

3) We have a very large online community, right now it's a Facebook group. It's the largest in our industry. We are looking to grow and nurture it more, and/or build a new one off of FB.

• The ideal hire will both bring ideas to the table, and also will the ability to execute those ideas.

We're looking for someone with experience in most or all of the following:

• Paid Ad Marketing (social & search/display) - we use Feathr for display ads and basic google ads for search, but need to do more.
•  Engagement Funnels (through paid ads, email marketing, etc., to maximize advertising and ongoing nurturing) - we use Active Campaign for email marketing currently
• Outside-the-box marketing ideas and experience

Tools that the candidates must be familiar with:

• Gmail, google calendars, google sheets and docs, slack, airtable, google ads for search/display/youtube, canva and/or other graphic design tools, ActiveCampaign, Feathr a plus but not a requirement.
• 5+ years doing all of these tasks, and experience in the event marketing space would be a huge plus.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Senior Accountant

Schedule:  Mondays to  Fridays; 9:00 AM to 6:00 PM Eastern Time

Salary: $1,000-$1,600/month

We are seeking an experienced Senior Accountant to join our team and help manage our monthly bank reconciliations, recording expense accruals, balance sheet reconciliations and other accounting and bookkeeping tasks such as bills, invoices, receipts, assisting in payroll and customer support. The ideal candidate must be proficient in English (speech & writing).

SPECIFIC DUTIES AND RESPONSIBILITIES

• Monthly bank reconciliations
• Booking Journal Entries for bank activity
• Communicating with the operations team to resolve any discrepancies in the bank activity
• Booking intercompany entries between different entities
• Recording expense accruals
• State sales tax returns and filings (monthly/quarterly)
• Balance sheet reconciliations
• Other accounting tasks as needed

QUALIFICATIONS:

• Bachelor’s Degree in Accounting or similar field, CPA is preferred.
• Proven years of related experience, at least 5+ year in the Accounting field
• Working knowledge and experience with Google Workspace especially with Excel Sheets and Google Sheets (Vlookups, Pivot Tables)  is a must
• Working knowledge and experience using ERP Systems is a must
• Working knowledge with Microsoft Business Central (this is similar to Dynamics) is highly preferable but not required as long as they have the ability to understand accounting systems
• Proficiency in English language (speech & writing) is a must
• Strong communication skills, both written and verbal
• Great active listening skills
• Strong time management and organizational skills 
• Adaptable and Flexible

US Holidays:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving (2 days)
• Christmas (2 days)

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• At least 5 years of experience as an Account Manager, Key Account Manager.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g. Datto PSA , Salesforce, Zoho CRM ) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation and presentation abilities.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration, Sales or relevant field.

What will you do?

• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsor.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of the requirements to the clients and other stakeholders.
• Develop new business with existing clients and/or identify areas where our solutions can be of used to the clients.
• Track progress of each clients.
• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days per week Office-based; 3 days per week Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Business Development

• Develop business plans for the district that covers sales, revenue, and expense controls
• Implement a strategic sales plan that expands company’s customer base and ensure its strong presence as aligned with marketing strategies
• Build and promote strong and long-term customer relationships through good partnerships and understanding their needs.
• Understand the needs of the company’s customers through feedback and insights and develop plans on how they can relate more to the company’s products
• Conduct market surveillance by identifying emerging markets and market shifts and being fully aware of new products in the market and status of competitors
• Analyze and track data pertaining to sales KPIs and effectively interpret trends and provide relevant insights that will help develop strategies and tactics to achieve target and ensure market growth
• Identify and communicate opportunities to management and subject matter experts for product/service development.

People Management

• Manages sales team in terms of performance and discipline
• Drive high performance in the team through managing the team and provide quality feedback on their performance and development through coaching and business reviews
• Support the sales team on their training and development by identifying competency gaps or career opportunities, coaching them and providing the resources needed to develop team members
• Hold team members accountable with clear objectives and KPIs. Ensure that they uphold to policies, procedures and company standards every time
• Communicate company directions and strategies consistently and accurately. Engage the team by discussing about the company’s vision and its values and how the team contributes to these
• Effectively recruit talent that can contribute to the achievement of company objectives and goals. Facilitate effective onboarding process for new hires
• Facilitate regular team meetings to discuss issues, share knowledge, celebrate achievements, and provide training and direction

Sales Operations Management

• Establish sales objectives by forecasting and developing annual sales quotas for the territories under the district and projecting expected sales volume and profit for existing and new products
• Manage profitability through the achievement of targets, pricing decisions and the development and control of budgets
• Management of sales team to hit sales targets, achieve growth and increase in market share
• Oversee the activities and performance of the sales team
• Monitor and review district’s performance through preparation of quality sales, revenue, and expense reports
• Assess current district’s processes and procedures, identify opportunities for improvement, and implement them.
• Proper resource allocation to ensure profitability by preparing sales activity budgets and projections based on relevant information
• Monitor and approve expenses under their district in a timely manner
• Handle and resolve customer complaints regarding a product or service