We are looking for an individual to join us as a Senior Consulting Program Manager in the VCA team based in the Philippines. This individual will act as the overall program lead to deliver end-to-end consulting engagements for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).

The Senior Consulting Program Manager will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.

• Deliver consulting support and projects to Visa's key clients in the Philippines
• Understand our clients’ business objectives, needs and plans to bring valuable insights
• Identify opportunities and potential for improvement to help Visa clients in growing their business
• Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high-quality consulting engagements
• Manage internal and external project team members, able to gain consensus with the team of consultants and subject matter experts to address the clients’ goal
• Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team

Key Responsibilities: 

• Maintain accurate financial records, including accounts payable, accounts receivable, and general ledger management 
• Prepare financial statements and monthly reports for management review
• Ensure compliance with NYS and federal tax regulations and filing requirements
• Reconcile bank statements 
• Collaborate with external accountants and auditors for tax preparation and financial audits
• Preparing grant-funded projects expenses claim documentation and evidence
• Financial forecasting and planning
• Collaborating on the creation of costings for client and project proposals
• Implement and maintain internal accounting policies and procedures
• Collaborating with our engineering team to develop and improve internal tools and systems for automating tedious finance-related tasks

Key Responsibilities: 

• Lead the company's social media and SEO activities
• Develop and execute comprehensive social media and marketing strategies to enhance brand awareness, engagement, and conversion.
• Create high-quality, engaging content across various platforms, including text, images, videos, and infographics.
• Plan, launch and manage marketing campaigns, ensuring alignment with business goals and target audience.
• Monitor, analyze, and report on key performance indicators (KPIs) to measure the effectiveness of campaigns and strategies. Use data to make informed decisions and optimize future efforts.
• Ensure all marketing materials and communications are consistent with the brand’s voice, style, and messaging.
• Work closely with team members in sales, product development, and management, to ensure cohesive and integrated marketing efforts.
• Keep abreast of the latest trends, tools, and best practices in social media and digital marketing.

Your job duties will include 

Accounts Payable  

• Manage complete and timely processing of payment requests. Send remittance notices to vendors. 
• Creates Purchase Orders. Records  all  payment requests and expense claims and upload payment batch requests.  Ensures all payments  processed are in accordance to company’s latest policy and internal controls guidelines. 
• Maintains appropriate recording of payables and completeness of required documentation support of each  vendor contacts. 
• Review of travel and non-travel reimbursements and ensures completeness of documentation support. Ensures bills payment &  client reimbursement invoices are processed in accordance with latest guidelines and contracts. 
• Attend to vendor/contractor inquiries, facilitate issue resolution and account reconciliation with vendor-related accounts. 

Intercompany Transactions 

• Reviews correctness of  all intercompany transactions and ensures intercompany invoice/charges are in accordance to latest intercompany agreements. 
• Monitors timely renewal and execution of intercompany agreements. 

Bank Reconciliation 

• Reconciles  all banks and credit card transactions on a daily basis and ensures completeness of receipts supporting each transactions.  

Financial Reporting 

• Ensures  on-time completion of month-end close financial tasks as assigned. 
• Conducts monthly accounts review and effect proper cost allocations of each bills. 
• Collates foreign tax certificates withheld and timely update of foreign tax credit schedule. 
• Other Adhoc tasks as assigned 

Position Type :

Type Of Hire :

Education Desired :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Main role is to deliver projects across the Philippines with expertise in fitout works, client-facing and able to lead a small delivery team
• Provide CSA cost management and control from inception, through design, pre-construction, procurement, construction to final account. 
• Provide a full post contract cost management service, assist with the costing of all changes and the management thereof, validate progress and payment applications and assist with the compilation of the final account.
• To conduct feasibility studies and writing procurement reports
• To apply Value Management techniques at the outset of a project and where appropriate involve Turner & Townsend’s specialist Value Management team
• To manage estimating and cost planning activities to include taking ownership of and present the final cost plan
• To ensure that post-contract cost variances and change control processes are managed effectively
• To ensure the production of monthly post-contract cost reports and present them to the client
• To ensure that final accounts are negotiated and agreed; validate the monthly payment claims and prepare payment recommendation for related works/packages.

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Job Summary

The role involves overseeing the development of application designs and programs with varying levels of complexity, ensuring that they align with approved business specifications, regulatory guidelines, and company standards. In addition to managing a small team of developers, they actively contribute to the development process themselves.

Responsibilities

• Responsible for communications and coordination with key project stakeholders
• Collaborates with the Business to provide design inputs and estimates in the preparation of requirements documents
• Documents system design and program specification in technical design documents
• Writes programs and codes based on approved solution plan documents
• Conducts unit testing on written codes to ensure program performance per design at the unit level
• Contributes to quality, process and continuous improvement activities across all tasks and deliverables
• Coordinates with vendors or conducts its own investigation and resolution of errors reported during SIT and UAT
• Performs the above function in compliance with software development lifecycle standards of the company

• Strong Understanding of project management methodologies, tools, and techniques
• Experience managing cross-functional teams and stakeholders including third-party vendors
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
• Strong analytical skills with the ability to interpret data and make informed decisions
• Ability to analyze business processes and how they interface within the company infrastructure
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Experience with Agile project management methodologies

Assignment: Night Shift

The finance analyst is responsible for collection, organization, interpretation, analysis, recording, documentation, and dissemination of complex data sets. The candidate will process and reconcile  accounts and general ledger related transactions with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support and be part of the US Finance team.

• Support the Finance and Accounting related activities and operational matters with financial impacts, including periodic reporting, cash funding, business updates, invoice processing, ad hoc reporting, cash management, etc.
• Work collaboratively and develop strong relationships within the Business Unit, with operational executives, and with managers.
• Research and resolve premium, claims, and cash discrepancies between Program Administrators and/or Arch policy issuance systems and Arch Accounting System
• Reconcile financial results on a periodic basis (monthly and quarterly) for both P&L and Balance Sheet in order to validate the accuracy of financially reported results.
• Collaborates with other departments to ensure all transactions have been properly recorded.
• Perform financial analysis, general ledger account reconciliations, and generate key reports.
• Utilize information from third parties and Business Units to report financial results and create and record technical journal entries needed to support the accounting for the business units.
• Assist in the preparation of the annual Statutory reports.
• Provide assistance, reconciliations and other support as required for internal and external auditors.
• Assist with special projects and ad hoc reporting as required by the department or other business units.

Key Responsibilities: 

• Lead the design, analysis, and development of complex mechanical systems and components from concept to manufacturing and scaling for novel robotics products

• Create innovative mechanical designs compliant with the ATEX, IECEx and NEC500 directives and related standards

• Motor requirements definition, motor(s) selection and sourcing

• Conduct research, testing, and prototyping to validate new mechanical engineering concepts and technologies

• Perform simulations to validate mechanical designs and provide clear reports and recommendations the rest of the team

• Ensure compliance with relevant industry standards, regulations, and safety protocols

• Create and maintain detailed documentation drawings and assembly instructions for designs

• Identify and implement mechanical design and manufacturing process improvements to enhance efficiency, productivity, and quality

• Identify and resolve technical issues and provide support for manufacturing and field service teams

• Work closely with engineers, product managers, and other stakeholders to deliver high-quality products

• Collaborate with cross-functional teams to ensure the successful integration of mechanical engineering solutions into our products and services

• Reviewing the work of and provide technical guidance and mentoring to junior engineers

• Manage multiple projects simultaneously, ensuring timely delivery and adherence to project specifications

• Contribute to the strategic planning and decision-making processes, driving the company's mechanical engineering agenda

• Keep up with the latest trends, tools, and technologies to continuously improve products and deliver cutting-edge solutions

Start Your Career in Tech Sales: Account Manager

Are you ready to launch your career in a field that combines cutting-edge technology and relationship-building? Join our team as an Account Manager and help dental clinics and labs unlock the transformative power of digital dentistry.

What You’ll Do:

• Learn and grow: Gain deep insights into the latest trends in digital dentistry and sales strategies.
• Build connections: Work closely with our support and design teams to foster meaningful client relationships.
• Be a problem-solver: Help clients identify their needs and guide them in leveraging our solutions—design services, automation tools, software, and hardware.
• Make an impact: Contribute to sales growth, meet targets, and expand our presence in the digital dentistry world.

The International Communication, Senior Partner plays a critical role in transforming complex organisational strategies into clear, engaging narratives that resonate with our diverse global audience. You will be responsible for creating compelling content, managing communication channels, and ensuring our messaging is consistent and impactful across all platforms.  

This role serves as a critical support function to the Senior Communication Manager overseeing EMEA, India, and APAC regions, while simultaneously acting as an integrated partner to our global communication team.

Key Responsibilities:

Content and Creative Development

• Collaborate closely with the Senior Communication Manager to design and implement comprehensive global communication strategies
• Plan and execute communication strategies for global organizational changes and updates, crisis communication, technology/people strategy, and events, inclusive of the company’s annual Global Summit as well as global leadership meetings, and regional All Hands Calls
• Identify creative, out-of-the-box ways to engage and capture opportunities that align with priorities and goals, including leveraging AI and automation where applicable for efficiency

Creative Thinking

• Develop sophisticated and engaging communication collateral, including executive presentations, email communications, and multimedia content
• Collaborate with key stakeholders to understand project objectives, audience needs, and key messages and then translate the information into clear, compelling visuals, ensuring consistency in design across all materials
• Provide insights and recommendations to enhance the effectiveness of communication

Stakeholder Management

• Build relationships with internal leaders and team members and serve as a point of contact in the absence of the Senior Communication Manager for tactical support
• Collaborate with the Communication team and other stakeholders to understand communication needs and objectives
• Gather and summarize employee feedback on communication effectiveness after key communication events and share with executive stakeholders as appropriate.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Senior Accountant - Canada

Job Summary

We are seeking a highly skilled Senior Accountant to provide advanced accounting support to a Canadian accounting firm and its clients. The ideal candidate will have extensive experience in financial reporting, tax compliance, and payroll management. This role requires in-depth knowledge of Canadian accounting standards, excellent analytical skills, and the ability to work independently while delivering exceptional service.

Key Responsibilities

Accounting and Financial Reporting:

• Prepare and review detailed financial statements, including balance sheets, income statements, and cash flow reports.
• Oversee month-end and year-end closing processes, ensuring accuracy and compliance with Canadian GAAP.
• Conduct financial analysis and provide insights to support client decision-making.

Tax Compliance:

• Prepare and review GST/HST filings and ensure timely submission.
• Manage corporate tax returns and year-end tax filings in compliance with Canadian regulations.
• Assist clients with tax planning and advisory services.

Payroll Management:

• Process payroll for clients using tools like QuickBooks Payroll, Ceridian, or ADP.
• Ensure compliance with federal and provincial payroll laws, including T4 and ROE preparation.
• Handle payroll reconciliations and employee benefits administration.

Client Support:

• Act as a primary contact for clients, addressing inquiries and providing expert financial guidance.
• Maintain strong client relationships by delivering timely and accurate services.
• Recommend process improvements and technology solutions to clients for efficiency.

Process Optimization:

• Implement best practices in accounting workflows to ensure efficiency and compliance.
• Leverage tools like Dext, Hubdoc, or Bill.com to automate and streamline processes.
• Stay updated on changes in Canadian accounting and tax regulations.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• CPA designation (or equivalent) preferred.
• 5+ years of accounting experience, with a strong background in Canadian accounting and tax compliance.
• Advanced proficiency in accounting software such as QuickBooks, Xero, and payroll systems like Ceridian or ADP.
• Comprehensive knowledge of Canadian GAAP, tax laws, and payroll regulations.
• Excellent analytical, problem-solving, and organizational skills.
• Exceptional written and verbal English communication skills.
• Reliable high-speed internet connection and a dedicated home office setup.

Preferred but Not Required

• Familiarity with tools like Dext, Hubdoc, and Bill.com.
• Experience working with multiple clients or industries.
• Proven ability to provide tax advisory and financial planning support.

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

NOTE: This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

A Business Support Manager is a senior-level professional who oversees the planning, coordination, and implementation of business support activities to ensure the smooth operation of an organization's business processes. The primary responsibility of a Business Support Manager is to lead and manage a team of Business Support Analysts and other support staff to deliver high-quality support services to various business units.

Key Responsibilities:

• Manage budgets and financial resources, ensuring that expenses are controlled and allocated efficiently.
• Build and maintain relationships with key stakeholders, including business leaders, team members, and external partners.
• Oversee the development and implementation of process improvements, working closely with business leaders and stakeholders to identify areas for improvement.
• Develop and implement business plans, strategies, and goals to support the organization's overall objectives.
• Develop and maintain effective communication channels with stakeholders, including regular reporting, progress updates, and issue resolution.
• Lead change management initiatives, ensuring that changes are implemented smoothly and with minimal disruption to operations.
• Ensure that quality standards are met, conducting regular audits and assessments to identify areas for improvement.
• Collaborate with other departments, such as Finance, and Human Resources, to ensure that business support activities align with organizational objectives.
• Identify and mitigate risks associated with business support activities, ensuring that the organization is protected from potential threats.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Job Summary

We are looking for a Remote Senior Accountant to provide advanced accounting and payroll support to U.S. accounting firms. This role involves overseeing financial reporting, tax compliance, payroll processing, and mentoring junior accountants. The ideal candidate will have a strong understanding of U.S. GAAP, federal and state payroll regulations, and leadership skills to manage complex client needs in a remote environment.

Key Responsibilities

• Financial Reporting and Oversight:
• Prepare and review financial statements, including profit and loss statements, balance sheets, and cash flow reports.
• Conduct financial analysis and provide actionable insights to clients.
• Tax Compliance and Advisory:
• Oversee preparation of tax filings, including corporate and sales tax returns.
• Ensure compliance with U.S. federal and state tax regulations.
• Provide tax planning and advisory support to clients.
• Payroll Management:
• Oversee and process client payroll using tools like Gusto, ADP, or similar platforms.
• Ensure compliance with federal, state, and local payroll laws.
• Manage payroll reconciliations, benefits administration, and tax withholdings.
• Team Management and Review:
• Supervise, mentor, and review the work of junior and intermediate accountants.
• Ensure accuracy and compliance in team deliverables, including payroll reports, reconciliations, and journal entries.
• Client Relationship Management:
• Act as the primary contact for assigned clients, addressing queries and providing strategic financial advice.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Process Improvement:
• Recommend and implement improvements in accounting and payroll workflows.
• Leverage tools such as Dext, Hubdoc, or Bill.com for automation and efficiency.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5+ years of accounting and payroll experience, including working with U.S. clients or firms.
• CPA certification or progress toward CPA preferred.
• Advanced proficiency in accounting software such as QuickBooks, Xero, and payroll systems like Gusto or ADP.
• Strong knowledge of U.S. GAAP, federal and state tax regulations, and payroll laws.
• Excellent analytical and problem-solving skills.
• Exceptional written and verbal English communication skills.

Preferred but Not Required

• Experience with multi-state payroll processing.
• Familiarity with tools like Dext, Hubdoc, or Bill.com for workflow efficiency.
• Leadership experience in a remote accounting environment.

Key tasks and responsibilities: 

• Provide leadership and guidance to a specialist team engaged with mobile equipment and fixed plant maintenance to: 

• Strengthen the safe work culture through actively leading and supporting Didipio’s safe systems of work.  

• Safely support the delivery of production targets  

• Collaborate closely with the Processing Manager in the planning and execution of maintenance activities. 

• Work closely with other operational leaders to develop and execute annual and Life of Mine plans for the business.  

• Responsible for managing all aspects of the Asset Maintenance, including safety,  performance outcomes, workflow management, reviewing and overseeing tasks, staff administration and professional development, consistent with technical principles and in an environment that is focused on integration, performance, and continuous improvement. 

• Manage the development of the forward maintenance program (including specific projects) for critical equipment through the development of detailed route maintenance strategies and analysis and interpretation of asset inventory, condition, history, treatment options, cost and other relevant information. 

• Review and improve business systems, processes and costs and report on activities, performance and issues against plans and budgets. 

• Ensure timely and accurate reporting to the Asset President – Didipio Operations and other internal and external parties. 

Key Responsibilities:

Software Development:

• Design, develop, and maintain high-quality software applications using Ruby on Rails.
• Implement and manage scalable and efficient API infrastructures.

Database Management:

• Develop, optimize, and maintain database systems using PostgreSQL (PSQL).
• Ensure data integrity, security, and performance across our database environments.

Cloud Services:

• Utilize AWS services (such as EC2, S3, RDS, Lambda) to build and maintain cloud-based applications.
• Optimize cloud infrastructure for cost efficiency and performance.

Microservices Development:

• Design and develop microservices to ensure a modular and decoupled system architecture.
• Ensure services are robust, maintainable, and scalable.

Additional Skills (Plus):

• Knowledge of DNS systems and domain management is a plus, enhancing our ability to deliver comprehensive solutions.

Collaboration and Leadership:
- Collaborate with cross-functional teams to define, design, and ship new features.
- Provide technical leadership and mentorship to junior engineers.

The role requires working on different time zones as it will operate on global scale. It also offers a remote work setup but onsite expectations still apply based on business needs.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Roles and Responsibilities:

• Conducting business impact analysis and risk assessment to identify the critical functions, processes, and resources of the organization, as well as the potential threats and vulnerabilities that could affect them.
• Developing, implementing, and maintaining business continuity plans and strategies that ensure the continuity and resilience of the organization’s operations in the event of a disruption.
• Remote Work Continuity Strategy:
• Evaluate existing remote work policies and procedures to identify areas for improvement in terms of business continuity.
• Develop and implement strategies to enhance the resilience of remote work arrangements, including infrastructure, communication channels, and employee preparedness.
• Provide guidance and support to ensure that remote teams are equipped to effectively respond to and recover from disruptions.
• Providing training and awareness programs to the organization’s staff and stakeholders on the business continuity policies, procedures, and best practices.
• Coordinating and facilitating business continuity exercises and tests to evaluate the effectiveness and readiness of the business continuity plans and capabilities.
• Monitoring and reporting on the performance and compliance of the business continuity program, and recommending improvements and corrective actions as needed. 
• Conducting regular drills to test emergency response plans and identify areas where improvements can be made.
• Developing and maintaining an effective disaster recovery plan that meets industry standards and can be executed quickly in the event of an emergency.
• Liaising and collaborating with internal stakeholders, such as senior management, service line leaders, IT, admin, HR, etc. to ensure alignment and coordination of the business continuity efforts.

• A bachelor’s degree or higher.

• Professional certification in business continuity planning is highly desirable: ISO27001, ISO22301, ISO, MBCP, CBCP, DRI, DRII 
• A minimum of 3 to 5 years of experience in business continuity management, with specific expertise in developing and implementing BCPs for remote or WFH setups.
• Strong understanding of risk assessment methodologies, business impact analysis techniques, and crisis management principles.
• A proven ability to design, implement, and improve cross-functional business continuity programs that meet the needs and objectives of the organization.
• A demonstrated ability to conduct business impact analysis, risk assessment, and recovery planning using various tools and techniques, such as the BIA Professional, the Risk Register, or the Business Continuity Plan Template.
• Excellent communication, leadership, and stakeholder management skills.
• Proven ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Proficiency in business continuity planning software and tools.

• Non-taxable Allowances
• HMO and Life Insurance
• Annual Wellness Subsidy
• Paid Time Offs
• Annual Corporate Bonus

• Supports the Key Account Managers, Regional Sales Managers & Area Sales Managers in creating effective sales & marketing campaigns and customer submissions for the Bosch Trade Market (e.g. New Product Introduction process support for Key Accounts, Internal Presentations as per divisional requirements and KAM support via customer sales reporting and submission calendar creation)
• Reports for KAMs for Key Account Monthly figures and including Competitor Analysis / Catalogue summary of competitors and customers
• Provides administrative support to the KAM team– purchasing processes and business procedures including KA New Line Forms, PromoTool setup, WorkOns and New Account Setup
• Monthly sales reporting for National/Regional Sales & Key Accounts
• Website maintenance for Key Accounts
• Ownership of all marketing collateral from KAM activities from customers and competitors
• Ensure all HSE procedures are followed and all incidents are reported accordingly
• Support KAMs / RSMs with daily tasks

Financial Management

• Responsible for achieving the target sales and profitability, as well as strategizing in building the sales and promotion of the restaurant

• Prepares and Analyses profit and loss statement and identifies root causes of variances and opportunities to improve sales and performance. Knowledgeable in the overall computation and balance of Profitability and Loss.

• Capable in hitting the target Labor Costs and Food Costs as set by the management.

Operations Management

• Plans programs and strategies, and directs overall operations to promote customer loyalty and achieve the sales target of the restaurant on a monthly and yearly basis

• Act as Product and Service Quality Managers - ensuring products and services provided succeed the restaurant's standards

• Ensures Restaurant is passing the Quarterly Audit by Total Quality Management Department (Spot Cash and Rev Audit)

• Experience in hiring, training, scheduling, and handling inventory is an advantage.

People Management

• Ensures proper staffing across all stations (FOH and BOH) of the restaurant

• Constantly coaches and mentor Assistant Restaurant Manager, and Staffs regarding the restaurant standards and operating procedures

• Conducts frequent checks on every station to ensure product quality and service quality

We are seeking a new Senior Designer for our Manila Studio. You will be responsible for technical documentation deliverables of the current Corporate Interior project in Mumbai. You will be required to produce high quality and accurate full set drawings of various project stages from design development up to tender and construction stage.

In Brief

• You will be responsible for ensuring that quality of work is consistent with company's documentation as well as professional standards.
• You will be responsible for preparing interior design drawings/ documentation sets from given information and/or sketch drawings.
• You be responsible for preparing fully coordinated and accurate sets of tender, construction, as-built drawings for interior design drawing packages.

● You have 6 years' experience as an Interior CAD draftsman/ designer handling corporate interior projects

● You hold a Diploma in Interiors or Architecture with expertise and high level proficiency of AutoCAD

● You have knowledge of materials and technical specifications related to interior design

● You are highly attentive to detail, well-organized and reliable

● You have excellent time management and organization skills along with good coordination and communication skills

● You have the ability to work well under pressure

● You will subscribe to the company core values of Teamwork, Integrity and Excellence

To find out more visit www.spacematrix.com

Shift: Night Shift

The UW Operation Manager leads and directly manages the team leaders & staff for the Ceded & Captive Re Ops team with a focus on production levels, service level agreements, quality and process improvement. This position utilizes re/insurance & data expertise along with LEAN principles and methodology to continuously enhance customer experience while maintaining a positive and engaging culture. The role will work closely with onshore management providing ongoing feedback & reports.  

• Lead and manage assigned team in delivery of services
• Coordinate and oversee transition of new tasks and support areas for GSO
• Ensure service level agreements are properly measured and met by team
• Identify, lead and coordinate process improvement opportunities
• Support and monitor Productivity/Quality Tracking
• Coordinate and implement trainings
• Interview and hire new staff
• Complete performance reviews for team
• Provide coaching to new and less experienced staff
• Handle personnel issues and escalations
• Communicate issues or queries to onshore on a timely basis with root cause analysis
• Manage capacity and resource planning
• Offshore liaison
• Prepare Monthly Production & Quality Reports and Analysis
• Collaborate and provide input as a member of the leadership team
• Other tasks as identified when necessary

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent reading comprehension, and verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Intercom CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

We are currently looking Project Manager –  Banking for our Qatar operations with the following terms & conditions.

Qualifications & Experience

Bachelor’s in IT or Business IT; 6+ years in IT solutions for retail banking, with experience in customer-facing platforms and digital channels. Strong background in retail banking systems and stakeholder management.

Role Profile Summary

Serves as the main IT point of contact for retail banking, aligning technology solutions with retail objectives. Manages relationships with stakeholders and communicates technology initiatives to ensure business alignment. Responsible for demand management, budget control, IT SBU relationship & alignment of bank strategy & compliance.

Joining time frame: 2 weeks (maximum 1 month)

Your key tasks

• Evaluate HR processes to identify opportunities for improvement, automation, and standardization across regions; collaborate with local HR teams to align global policies with regional needs
• Support in Global HR projects and initiatives:
  • Assist in the planning and execution of global HR projects, including HRIS implementation, policy rollouts, and process enhancements
  • Provide project management support, ensuring timely completion of milestones and effective collaboration across departments and regions
• Product ownership of global HR Solutions:
  • Manage and optimize the AskHR ticketing tool to ensure timely and efficient resolution of employee inquiries globally, while monitoring key HR metrics and providing regular reports on SLAs and process improvements
  • Oversee the HR SharePoint site, ensuring it is user-friendly, up-to-date, and an effective resource for employees worldwide
  • Work closely with HR and Corporate IT to implement updates and improvements to HR systems, ensuring they meet the needs of both global and local HR teams
• Partner with HR leadership to develop and implement communication strategies that ensure consistent messaging and support internal HR communications, such as newsletters and updates, to keep employees informed and engaged

About Eightx

We provide Fractional CFO services for fast-growing eCommerce Brands and Agencies from Canada, the United States and the United Kingdom with one goal in mind:

To help eCommerce business owners scale their businesses with more cash and less stress.

This requires a broad range of skills including financial modelling, risk management, understanding of US/Canadian GAAP, financing, audit, investor relations and more.

We are small but growing fast which means you will get the chance to specialize and grow into future roles such as Finance Manager or VP Finance.

Lastly, as you might expect of a finance company, we work really hard when we need to, but we don’t work hard just for the sake of it. We don’t miss our kids’ concerts, we work out during the day and we usually sign off early on Fridays.

About the position

We are among the best in the world at what we do, and we hire elite staff to provide incredible service.

You’re an Elite and Enthusiastic financial modeller and analyst. The work you do helps people truly unplug on vacation, have more time with their kids and get back to enjoying running their businesses.

You will be assisting a portfolio of clients around the world with financial modeling, budgeting, cash flow forecasting, scenario planning, variance analysis and more.

You will help with market research and trend analysis to give our clients ideas on how to improve their operations, financial structure and operating results.

You will build 3-statement financial models from the ground up, then run and adjust them every month according to client’s actual results.

You will be working in a wide range of tech/software platforms including Shopify, Quickbooks Online, Xero, Google Sheets, Google Docs, Glew.io, Amazon Seller/Vendor, Rippling, Gusto and more.

Time Zone

• You will work in Vancouver, Canada or Toronto, Canada time zone

Financial Modelling

We build forecasts that are realistic, robust and useful for decision-making.

• Build 3-statement, dynamic financial models
• Every month (minimum) adjust the models and communicate potential issues to clients, CFOs, etc.
• Collect data on scenarios to analyze in the model
• Perform market research to make the models even more realistic

Financial Reporting

We look backward so we can look forward to manage cashflow and mitigate risk.

• Monthly financial reporting package with analysis and commentary
• Creating and updating KPI dashboards
• Creating and updating 3-statement financial forecasts
• Cash flow monitoring and forecasting
• Updating Board and Investor reporting decks

What you must have

• You are a Microsoft Excel expert
• You are incredibly fast at building, updating and troubleshooting financial models
• You understand North American accounting principles
• You are self motivated
• You can use judgement and creativity to solve problems
• You are happy to work in a fast-paced environment
• You take ownership of your work and mistakes
• You are comfortable not knowing everything. You can use your professional skills to make inferences to move projects along.

Your experience and education

• You have a Bachelors Degree
• You have a professional designation or Masters Degree (CPA, CA, MFin, MSc)
• You have 5+ years experience as a financial analyst

The interview process

1) Application

2) Short online pre-screen (10mins)

3) 15min Phone Interview

4) Online assessment (20mins)

5) 30min Interview with CEO

6) Case study

7) Offer

• Full-time, competitive salary
• Flexible working hours
• Remote work (work from wherever you want. Last year, a team member worked from Boracay for two weeks)
• 20 days of PTO and all National Holidays
• Company-wide shut off during the week between Christmas and New Year's