The Office Admin Executive (Office Manager) is responsible for ensuring smooth and efficient office operations. This role requires a versatile individual who can manage various administrative and operational functions, including office management, travel bookings, billing, event planning, vendor and courier management.

Reporting to the Admin Manager, your key responsibilities are the following:

• Office Management and Facilities Management
  • Oversee daily office operations, ensuring a clean, organized, and safe working environment.
  • Coordinate with building management for maintenance and facility-related issues.
  • Manage office supplies inventory and place orders as needed.
  • Supervise office support staff and ensure efficient workflow.
• Travel & Booking Management
  • Arrange travel accommodations, including flights, hotels, and transportation for visitors and employees.
  • Ensure all travel bookings comply with company policies and budgets.
  • Maintain travel records and prepare travel itineraries for employees.
  • Assist employees with VISA applications and other travel-related documentation.
• Billing and Invoice Management
  • Work with our Finance team in handling accounts payable and receivables, ensuring timely and accurate processing of invoices, including reimbursements for company-related expenses.
  • Maintain accurate financial records and assist in budget preparation, alongside our Finance team.
  • Coordinate with vendors and suppliers regarding billings/invoice processing.
• Events Management
  • Plan and coordinate company events, townhall meetings, and engagement activities.
  • Manage event logistics, including venue selection, catering, and transportation.
  • Work with internal teams and external vendors to ensure successful event execution.
  • Monitor event budgets and ensure cost-effective planning with assigned Project Lead/s.
• Vendor Management, and Courier Management
  • Maintain relationships with vendors and ensure timely delivery of goods and services.
  • Oversee courier services for the office, ensuring efficient and timely delivery of mail, company devices, and packages.
  • Track and manage office assets and equipment, alongside IT team.

What does the Senior Data & Analytics BI Development Specialist opportunity look like for you?

You will play a pivotal role in the development and maintenance of interactive client, investor and operational team facing dashboards using Tableau, Power BI and other visual analytics tools. You will work closely with clients and senior stakeholders to capture their BI requirements, conduct data analysis using SQL, Python (or other open-source languages), and visualise the insights in an impactful manner.

Tasks (what does the role do on a day-to-day basis)

• Engaging with external clients, vendors, project reps, internal stakeholders from operations as well as client services teams to understand their analytics and dashboard requirements and interpret them into technical specifications
• Creating and maintaining high-level database and model architecture of the BI solution recommending best practice
• Conducting in-depth exploratory data analysis and define business critical features
• Working with key teams within Group Technology to get appropriate access and infrastructure setup to develop advanced visualisations (BI dashboards)
• Creating and optimize SQL Server stored procedures, views, queries as well as queries from multiple data sources to efficiently and effectively retrieve data from databases, employing the fundamentals of dimensional data modelling
• Designing and creating advanced and robust Data Solutions to develop best practice data warehouse solutions that support business analytics asks
• Creating, maintaining and document the different analytics solution processes created per project worked on
• Resolving IT and Data Issues. When database issues arise or support requests come in through Azure DevOps or the help desk, BI Developers are expected to work to resolve these problems. This requires a good understanding of legacy solutions and issues.
• Ensuring updates to Azure DevOps items, help desk tickets and work in progress are well communicated and escalations regarding the support being provided is kept to a minimum

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

As a Project Manager Senior - Professional Services, you will primarily be supporting clients across Asia Pacific (Including the Philippines) for our Commercial Lending Products. However, there will be opportunities to work for other FIS Products if opportunity arises.

About the team

You will be part of a Regional Project Management team that is composed of seasoned Project Managers across Asia Pacific to be lead by the Project Management Director.

What you will be doing

• End-to-End Project Management for Software Implementation Projects under the Commercial Lending space.

• Plans and coordinates all aspects of  projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed.

What you bring:

• At least 3-5 years of end-to-end Project Management experience in IT Software Implementation Projects for Banking/ Lending/ Capital Markets.

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Must have background and demonstrated skill in managing project budgets and timelines as the primary project manager on the vendor side (as oppose to the client/banking side)

• Must have client face to face experience for business requirement gathering and analysis.

• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)

• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum

• Skills in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech.

• Competitive salary and benefits

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Overview of the role

Design practice solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

What you will be doing

• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.

• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.

• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.

• Consults with clients on the most strategic technology projects within a practice area.

• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.

• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.

• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.

• Identifies business process improvements for increased efficiency and enhanced client experience.

• Ensures practice provides industry thought leadership.

• Mentors and develops resources to grow practice knowledge among services organization.

• Researches and resolves critical issues related to practice in a timely and professional manner.

• Provides technical and business domain expertise.

• Works directly with clients and may travel to client sites.

• Other related duties assigned as needed.

What you bring

•  Project Management and consulting background for Large complex multiple projects Industry practices

•  Good business acumen

•  Experience of treasury management system implementation and professional services for corporates and/or banking and financial services is preferred

•  Upper stakeholder management

•  Sales support experience
• Negotiation skills regarding complex issues
• Adaptable and able to show good performance in fast-paced, changing business environments
• Strives for continuous improvement
• Honest, ethical, and consistent in word and deed

What we offer

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Location: Manila, PH
Language Requirement: English
Specific need/s: Minimum 5 years of Recruiting/Sourcing experience
Work arrangement: Hybrid
Shift schedule: 3rd shift

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Company Profile

Our client is a privately owned, independent company headquartered in Singapore and first established in 2004 with the sole intention of carrying out chemical distribution services, especially to commodity industries in many parts of the world.

The client provides excellent connectivity with emerging markets and firmly believes in timely and perfectly managed procurement services. They offer supply chain management services, inbound/outbound logistics, and chemical products consulting. The client services are always client-based and tailored to the needs and desires of each customer.

The client now operates in 12 regional offices and represents a growing number of businesses that are serving a variety of markets.

This is a great opportunity to gain experience in a company that ensures career advancement to the employees.

Job Overview:

As an Assistant Sales and Marketing Manager, the job will play a crucial role in supervising the sales activities from promotions up to purchase orders.

This job involves maintaining and generating businesses in the Philippines.

Duties and Responsibilities:

• Supervise all sales activities.
• Regular meetings with potential customers and Suppliers.
• Generate new sales. Sourcing for all potential suppliers and customers for the Philippines market.
• Responsible for the procurement from chemical manufacture companies in PH.
• Maintaining existing businesses with Philippines suppliers and customers.
• Other duties as assigned by management.
• Provide market insight for the sales of the company’s products.

• Bachelor degree in Chemical Engineering, Chemical Science, Marketing, or any related courses.
• With at least 3 to 5 years of experience in sales and marketing.
• Must have a background working in the chemical trading industry or manufacturing of raw materials industry.
• Having experience in trading/selling basic commodity/ chemical raw materials is an advantage.
• Good communication skills and fluency in English.
• Detail-oriented, humble, and has initiative to perform.

Job type: Permanent
Employment type: Full-time/Direct Employment
Schedule: Monday to Friday
8:00 am to 5:00 pm OR 9:00 am to 6:00 pm
Location: Ayala Avenue, Makati City (Onsite)
Industry: Chemical Trading / Manufacturing of Raw Materials

Your key tasks 

• Identify pain points for Finance Leadership, collaborate across finance organization and deliver projects / initiatives.
• Work Closely with technical team to develop the proper solution as business needs.
• Create documentation for new business project proposals and use cases.
• Break down complex tasks into simple easy to understand language.
• Leading Weekly Team meetings & driving discussions.
• Communicate project guidelines between business, IT and executive teams.
• Provide updates on project outcomes to Finance Leadership.
• Formulate Business Cases and drive the improvements across organization.
• Work closely with business stakeholders and technical team on use cases
• Communicate and drive the adoption and alignment of standards, policies and procedures across the project.
• Oversee the implementation of new technology and systems.
• Run workshops and training sessions.
• Explore different solutions, their risks, benefits and impacts.
• Proposing solutions to an organization's leaders and keeping them updated with progress.
• Creating documents to outline the proposed changes and the steps involved.
• Ensuring the changes are made – for example, by overseeing the implementation of new technology or a new approach.

• Oversee daily cash transactions, including advances, liquidations, reconciliations, and reports
• Oversee accounts payable functions and ensure invoices and statements are paid in a timely manner with proper receipts or documentation to account for them
• Ensure that all transactions are documented and reported to the external accountants and the PETA Foundation’s Finance Department on a weekly and monthly basis
• Perform cash flow analysis
• Oversee foreign currencies and reconcile monthly 
• Oversee payroll, including reviews, approval, and distribution
• Liaise with accountants on payroll changes, including new hires and terminations
• Handle monthly invoices and reimbursements for contractors
• Manage taxation issues and ensure compliance with tax regulations
• Assist with the preparation and filing of quarterly taxes
• Act as the main contact for bankers, auditors, consultants, vendors, and service providers
• Provide support for audits
• Contribute to budget planning, as needed
• Analyze, investigate, and correct accounting entries
• Maintain a list of governmental registration renewals and ensure filings are completed on time
• Supervise the bookkeeper
• Create and maintain standard operating procedures
• Perform any other duties assigned by the supervisor

The Inbound Logistics SAP SME Manager is responsible for planning, directing and coordinating activities of Inbound Logistics functions - incoming materials deliveries, storage and materials management, handling and distribution) to achieve greater efficiency and productivity via close coordination with all the relevant stakeholders and manage the resources to meet both business and customer requirements. He/she ensures
development and implementation of operational strategies to achieve business goals, operational efficiency, and customer satisfaction. He/she is a person of high integrity and is loyal to the company.

Leaders in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.

Who You'll Work With

Do you want to edit videos for top creators and companies?

Folks like:

• Sahil Bloom
• Ali Abdaal
• Dyrdek Machine
• Arlan Hamilton
• Brex
• and more

Apply once. If you've already applied, we'll be reviewing your application! We have multiple video editor jobs. Pick the one that’s most relevant to you. Then, we’ll match you with a client based on your skills.

Who We're Looking For

You're an experienced Senior Video Editor. You possess a wealth of experience in video editing and post-production, with a demonstrated proficiency in creating dynamic visuals through motion graphics and animations. Your creativity, technical skills, and attention to detail set you apart as a leader in the field.

You demonstrate exceptional proficiency in motion graphics and animations. Armed with expertise in industry-standard software such as Adobe After Effects, you excel in creating captivating visual effects, animations, and motion graphics that enhance video content and engage audiences effectively.

You excel as a collaborative communicator. Whether collaborating with clients, directors, or fellow team members, you exhibit outstanding communication skills and interpersonal finesse. Your ability to interpret creative briefs and translate concepts into compelling visual narratives contributes to the success of every project.

You are a strategic thinker who thrives on delivering creative solutions and exceeding client expectations. Possessing a keen eye for visual storytelling and a commitment to continuous improvement, you play a pivotal role in elevating the quality and impact of our video content across all platforms.

What You’ll Do

• Lead video editing and post-production efforts, with a focus on creating dynamic visuals through motion graphics and animations.
• INSPO LINK
• Utilize industry-standard software such as Adobe After Effects to design and execute engaging visual effects, animations, and motion graphics for video projects.
• Collaborate closely with clients, directors, and fellow team members to understand project requirements and deliver creative solutions that align with client objectives and brand guidelines.
• Edit and assemble raw footage into polished video content, incorporating motion graphics, animations, and other visual elements to enhance storytelling and audience engagement.
• Stay abreast of industry trends and best practices in motion graphics and animation, incorporating new techniques and technologies to continually enhance the quality and creativity of our video content.
• Provide mentorship and guidance to junior team members, fostering their growth and development in video editing and motion graphics.

What You’ll Bring

• A minimum of 5 years of experience in video editing and post-production, with a focus on motion graphics and animations.
• Bachelor's degree in Multimedia Arts, Digital Media Arts, Film and Video Production, or a relevant field is a plus.
• Expertise in industry-standard software such as Adobe After Effects, Adobe Premiere Pro, and Adobe Creative Suite.
• Strong portfolio showcasing a diverse range of video editing, motion graphics, and animation projects across various platforms and industries.
• Excellent communication and collaboration skills, with the ability to translate creative concepts into compelling visual narratives.
• Detail-oriented approach and strong organizational skills, with the ability to manage multiple projects and deadlines effectively.

What You’ll Get

• You'll work with a team of creative professionals who are passionate about creating great Long-form content.
• You'll receive a competitive salary, benefits, and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and a comfortable place for you to work)
• You'll be challenged with a diverse array of projects, providing a dynamic and rewarding work environment.

About Landed

Landed is where top creative talent can find work with US companies as a valued creative team member. Our mission is to connect the world's best creative talent with growth opportunities and financial stability. We provide a competitive salary, benefits, and more. Ready to land your next job? Apply now!

Who You'll Work With

Do you want to edit videos for top creators and companies?

Folks like:

• Sahil Bloom
• Ali Abdaal
• Dyrdek Machine
• Arlan Hamilton
• Brex
• and more

Apply once. If you've already applied, we'll be reviewing your application! We have multiple video editor jobs. Pick the one that’s most relevant to you. Then, we’ll match you with a client based on your skills.

Who We're Looking For

You are an experienced Senior Motion Graphics Designer who excels in bringing static 2D graphics to life through sophisticated animation techniques. With a refined eye for design and a mastery of motion dynamics, you will lead the transformation of conceptual art into engaging animations, focusing primarily on lotties and dynamic mp4 files. Your role is critical in guiding our visual designers, ensuring that their static designs are not only animated but optimized for maximum impact.

As a seasoned expert with a robust background in graphic and motion design, you will not only execute animations but also provide strategic art direction across various projects. You are skilled in developing new graphic elements from scratch and possess a keen understanding of how to enhance narratives through video editing.

Proficiency with industry-standard animation tools, such as Blender or Cinema 4D, is essential, but your standout skill will be creating exceptional lotties that captivate and engage audiences.

Your experience allows you to serve not just as a doer but as a thought leader within our team, setting standards for quality and creativity.

What You’ll Do

• Lead designing and translating static 2D graphics into compelling animations, with a specific focus on producing high-quality lotties and mp4 files.
• Provide expert art direction for creative video and animation briefs, aligning with the latest industry trends and exceeding client expectations.
• Innovate and create new graphic elements that push the boundaries of digital animation.
• Utilize advanced skills in standard animation software to deliver cutting-edge visual content.
• Oversee and contribute to major client projects, ensuring that all motion design work is strategic, technically sound, and visually appealing.

What You’ll Bring

• Extensive experience in motion design, particularly in animating and optimizing graphic designs for digital media.
• Advanced graphic design skills, capable of both conceptualizing and executing high-impact visuals.
• Demonstrated leadership in art direction, with a profound understanding of current and emerging trends in the motion design industry.
• Expertise in animation tools such as Blender or Cinema 4D, with a specialization in crafting high-quality lotties.
• Strong organizational and communication skills, with a proven track record of leading creative teams and projects.
• A commitment to excellence, innovation, and a collaborative spirit.h and strong organizational skills, with the ability to manage multiple projects and deadlines effectively.

What You’ll Get

• You'll work with a team of creative professionals who are passionate about creating great Long-form content.
• You'll receive a competitive salary, benefits, and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and a comfortable place for you to work)
• You'll be challenged with a diverse array of projects, providing a dynamic and rewarding work environment.

About Landed

Landed is where top creative talent can find work with US companies as a valued creative team member. Our mission is to connect the world's best creative talent with growth opportunities and financial stability. We provide a competitive salary, benefits, and more. Ready to land your next job? Apply now!

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications, we only process one application at a time; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

_______________________________

About the job
Role:  Operations Manager
Work schedule: Full Time | 40 hours per week | Monday to Friday | Eastern Time,  can be flexible +/- 2 hours
Type of Contract: Independent Contractor
Salary Range: starting at 2,000 USD per month (depending on skills and experience)

_______________________________
About the Role:

We are looking for an experienced Strategy & Operations Manager who will provide support with clerical tasks, ensuring all related corporate procedures are well-organized and performed on time. A successful candidate should be able to act proactively and without guidance while understanding the executive's needs and adhering to its policies. 

Duties and Responsibilities:

• Data Management - This involves planning how and where to collect data, analyzing it, and setting a schedule for reviewing and reporting. This role also manages company documentation, ensuring it is clear and accessible for new hires.
• Operation Management - This person independently optimizes business operations, addresses bottlenecks, and acts as a strategic partner to drive growth and profitability. They must have a deep understanding of all internal processes.
• Customer fulfillment logistics - This includes handling financial transactions with manufacturers, coordinating the import and delivery of goods, and overseeing final delivery and installation. Effective communication with partners and customers is essential.
• Tracking and solving customer issues - Responsibilities include swiftly addressing customer problems with spa products, managing payments to service technicians, and ensuring service quality. Proficiency in all products is necessary.
• Special Projects - This role involves strategy, planning, and execution of new initiatives such as setting up manufacturing, opening retail stores, partnering with hotels, and launching new brands.
• Technician Community Management - This involves identifying, attracting, negotiating with, and engaging technicians. The role ensures technicians are well-trained, reliable, and satisfied working with the company.
• Research - Conducting research to find the best service technicians and delivery services in key markets to establish a strong logistics framework.

• A minimum of 4 years experience working in Engineering / Customer Experience / Logistics / Marketing)
• Profound experience with office management systems and procedures. Outstanding Office 365, Google Workspace, and Canva knowledge
• High attention to detail, exceptional organizational skills, and time management
• Strong verbal and written communication skills in English
• Entrepreneurial mindset and desire to be an entrepreneur or grow into a key role at a fast-growing startup
• Technical by nature, can grasp new tools and software quickly.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

About the team:
The Global Asset Finance Client Experience (CX) team provides support to Asset Finance clients to assist them with the day to day management of the software.

What you will be doing:

• Provides in-depth product support to FIS clients by resolving incoming inquiries via phone, email or support tickets.

• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• Client relationship management.

What you will need:

• At least 10 years of application support experience in a banking or financing software.

• Knowledge in Leasing and Lending application configuration is a big plus.

• Experience in Software management, configuration, client deployment

• Strong analytical, organizational and time management skills

• The ability to work independently

• You are an excellent communicator and strong problem-solver

• Knowledge of FIS products a plus

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The role involves supporting the Global Head of Operations Planning and Analytics in a range of tasks and activities requiring knowledge in accounting, corporate finance, excellent communication skills and analytical business skills. The role requires being able to work independently and initially focused on proactively improving programme ad-hoc and month-end reporting processes, collating and managing large data sets, through to creating standardised reports to facilitate analysis.

There is a strong focus on being able to communicate seamlessly with various teams and individuals across the business. 

Key Responsibilities:

• Management of detailed business cases supporting transformation programmes including budget set up for tracking and management purposes
• Detailed headcount planning and management to support resource management and cost reporting and forecasting
• Set-up detailed analysis reports on project cost including headcount costs and run rate analyses;
• Collate, create and maintain data sets from various sources which will be the building blocks for analysis, reporting and budgeting;
• Establish monthly KPI dashboard reporting and create quarterly Regional Reporting Packs;
• Lead the programme budgeting and forecasting cycle in close collaboration with the business and the offshore teams;
• Undertake analytics as necessary to support management decision-making;
• Maintain and support the implementation and analysis of KPIs (financial and non-financial) in collaboration with the Group Financial Analysis and Group Reporting teams;
• Gain an in-depth understanding of key indicators and business activities in order to help drive performance improvement and drive strategic initiatives;
• Support the understanding of the current transfer pricing policy through documenting the respective financial flows;
• Prepare ad hoc analytics and reporting as required by the Finance & Operations Performance Director and business leaders including the development of material for Senior Management

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into select strategic Telco accounts in the Philippines. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise-wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major accounts within Philippines Top Telco account
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—C-level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of the cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior-level connects in the named accounts

About the job

• Provide subject expertise and industry insight to strengthen Payment and Consumer Financing offers in different markets, driving customer satisfaction (e.g. convenient checkout), commercial growth (e.g. affordability through competitive financing options) and effectiveness (e.g. lower payment cost% by mix steering and negotiations).
• Collaborating with all parties involved, lead development initiatives and projects to support the implementation of the agreed payment & financing roadmaps, secure post go-live adoption and monitor business benefit realisation.
• Foster partnership with Payment Service Providers and financial institutions for competitive rate.

Your assignment

• Identify Payment and Checkout development opportunities, based on local market relevance and customer needs, with the aim for faster conversion and customer satisfaction in payment, contributing to Checkout performance in store and online.
• Together with Country CX and Selling to build Payment & Financing strategies that meet the customer expectation and business needs, reflecting a compliant, efficient and seamless payment experience across all channels.
• Develop business cases for new payment and financing solutions with the markets and monitor delivery on business benefits.
• Act as Project Manager to deliver Payment & Financing roadmap to secure high standard payment solutions meeting the customer expectation, reflecting a compliant, efficient and seamless payment experience across all channels to reach optimal conversion and operational excellence for customers and co-workers.
• Lead vendor selection and contract negotiations on behalf of Ikano Retail and its markets with Payment Services Providers (PSPs) and financial institutions (e.g. banks), secure handover process to Country CX after onboarding process.

About the job

• Turn the end-to-end shopping journey at IKEA frictionless, easy, seamless, and convenient.
• Advocate a culture of continuous improvement based on customer feedback in the area of convenience & support.
• Provide an accessible and convenient customer support (by CCC or coworkers in any IKEA Customer Meeting Point and/or self-support for the customer) by maximizing and/or developing new capabilities and system functionality.
• Expand and adopt new market relevant ways to communicate with customers for support purposes (e.g. Line chat, Social media).

Your assignment

• Co-create and agree with the markets, Functional Network Leaders, Retail Solutions Team and Digital Services the development roadmap required to create that frictionless, seamless experience.
• Be the contact point with Inter IKEA’s Development Team on the continuous enhancement and rolling out of new/enhanced initiatives such as PulseCX, Smaland 2.0, unassisted Play solutions, etc.
• Digitalization coworker processes and tools for time gain and higher efficiency (e.g. checkout process in-store, service order booking, food orders, customer refunds, etc.
• Enable customer self-support, chatbots for support in all CMPs to complement coworker service. This is the new “you do your part, we do ours, together we save money”. What can the customer do themselves to release dependency on coworker and increase efficiency.
• Reduce time at checkout both in-store as online/app for quicker conversion and decrease cart abandonment (loose hands in-store). Included here to assess which payment methods to offer at which checkout points to increase productivity and reduce waiting lines (e.g. Bistro vs Sales Desk at HFB4).
• Establish with Functional Network Leaders and Data team a reviewed set of KPIs that lead to more omnichannel behaviour/mindset by store coworkers. Ensure development and rollout of an automated dashboard across the different units and secure adoption through change management process.

• Direct inbound and outbound logistics operations, such as warehouse activities, customer deliveries, logistics quality management and safety performance.
•  Monitor and analyze warehouse productivity and provide improvement measures to achieve the desired/agreed productivity level.
• Maximize warehouse utilization, by efficiently managing storage locations of fast, slow, non-moving, obsolete and damaged products.
• Conduct regular audits and quality checks as per established schedules and guidelines to maintain LSP performance quality.
• Track and improve operational KPIs and cost targets.
• Support managing physical logistics operations like warehouse and local outbound activities of RBPH Sales Team, like MA, PT and BT.

Job Description

• This role is for residents in the Philippines only
• Collaborate closely with senior stakeholders and commercial team to understand business requirements and effectively translate them into technical requirements for the development team
• Planning and documenting comprehensive technical specifications for features or system design, ensuring a clear roadmap for development and implementation
• Supporting, guiding and directing the development team in all aspects of the software development life cycle, including design, development, coding, testing and debugging to deliver high quality solutions
• Writing testable, scalable and efficient code, leading by example and setting coding standards for the team
• Conducting code reviews and providing constructive feedback to the team to ensure code quality
• Work hand in hand with the team to create and deploy web-based applications for our enterprise clients
• Collaborating with cross functional teams to align technical solutions to business goals
• Identify opportunities to create business value and improve the user experience, based on user research

Who we are looking for:

• Desire to learn and adapt to new technologies
• A strong team player and ability to lead team
• Detail-oriented, analytical and love solving problems
• Strong communication skills
• Ability to work in a fast-paced environment
• Excellent time and project management skills

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application for our Trading Application FIS Trading Suite (formerly Valdi).

About the team:

You will be part of a APAC Regional CX Team supporting clients under Trading who are using FIS Proprietary platform. The team is distributed strategically across APAC to cover countries in the region.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provide in-depth product support and researching client issues.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Other related duties as assigned.

What you will need:

• Must have At least 7 years of combined experience working as an application or software support for e-Trading Platforms (Bloomberg, KoyFin, Refinitiv, etc)

• Overall 10 years of IT Experience as an Application Engineer.

• Must have a strong understanding of Trading process (Buy Side, Sell Side, Exchange)

• Strong analytical & problem solving skills

• Organizational and time management skills and the ability to work independently

• Excellent English communication skills

• Experience with supporting clients in software solutions

Added bonus if you have:

• Familiar with Valdi (FIS Trading Suite)

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• This role is for residents in the Philippines only
• This is a remote role, with option for moving to Malaysia on a full-time basis
• Work hand in hand with the team to create and deploy web-based applications for our enterprise clients
• Identification and troubleshooting of bugs that are found on the website/mobile app
• Identify opportunities to create business value and improve the user experience, based on user research
• End to end project management and managing multiple, complex projects in parallel

The successful candidate will be part of the dedicated Loan Services team in Manila supporting all aspect of loan administration and operations for a European client.  Responsibilities include

• Asset onboarding including review and analysis of loan documentation
• Accurate inputting and processing of all relevant loan information into the loan administration software
• Day-to-day asset management including booking cash or accrual transactions, making payments, and performing daily position and cash reconciliations
• Lifecycle support of loan trades from the time the trade is posted until settlement including the prioritization of trades that need to close
• Responsible for daily settlements of bank loans, including interfacing with ClearPar, Brokers, Agents, and Trade Counterparties  
• Timely resolution and escalation of all inquiries and issues related to loan processing
• Liaising and coordinating with external clients and internal client services teams to ensure timely responsiveness and resolution to inquiries
• Liaising and coordinating with external third parties such as other Loan Administration team, Borrowers, Lenders, Trustees and Agent Banks
• Review and distribute loan reports as agreed with clients
• Follow established procedures related to loan documentation/processing activities and make recommendations to support process improvement and risk management
• Demonstrate a sound level of understanding of products and processes, both within Loan Services and other IQEQ related services
• Demonstrate a sound level of understanding of how duties relate/integrate with others in the team and closely related teams in IQEQ
• Demonstrate product and technology proficiency

Responsibilities

The Senior Application Developer is responsible for developing, documenting, and supporting internal and client dashboard (standard and complex) using industry standard tools within company’s system. Follow definition of done and process around Azure DevOps. Explore and learn other relevant programming language and application. Interaction with the end user to establish report requirements will be necessary.

Tasks

• Develop, maintain, and perform unit testing of internal reports and Cosmos dashboard (standard and complex).
• Define, execute, and interpret SQL/Snowflake queries. If needed, update data source query based on the client’s requirement.
• Create a conceptual representation of the data in SQL and Snowflake that is useful to Cosmos. Define the structure, relationship, and constraints of data understanding how data should be organized and used in a meaningful way.
• Transfer of pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set.
• Follow Definition of Done and process around Azure DevOps.
• Log time entries in NetSuite for BAU, change request, and other development activities.
• Perform Cosmos internal testing to ensure quality and compliance with the wireframe and mapping file.
• Review and create documentation for the onboarding client dashboard.
• Optimize workbook to ensure that best practices are being followed to maintain the performance speed of Cosmos.
• Communicate project status updates and recommendations to project manager, delivery solutions, and application development manager.
• Support client, internal, and BAU request/s.
• Build or maintain flow in Tableau Prep to upload data to SQL Server and Snowflake.
• Collaborate with Delivery Solutions team to understand requirements and translate then into technical solutions.
• Troubleshoot and debug issues and provide timely resolutions.
• Develop demo dashboard, as and when needed.
• Implement new features to existing client dashboard, as and when needed.
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process.
• Perform functional, regression, compatibility, performance, and/or security testing when application upgrades to newer version.
• Document any defects or issues found during testing and communicate them to the wider team.
• Lead/support/attend client meeting to understand detailed project requirements, understand business problems and provide recommendation.
• Create and/or maintain internal automation tool.
• Conduct demo and/or Cosmos admin training.
• Provide backup and buddy system to other developer.