As a Restaurant Manager at Nabe Japanese Izakaya and Hotpot - SM Baguio, you will be responsible for overseeing all aspects of the restaurant's daily operations. Nabe is a lively and authentic Japanese izakaya and hotpot restaurant, and your main objective will be to deliver an outstanding dining experience to guests while ensuring smooth functioning behind the scenes. Your role involves managing a diverse team, maintaining food quality and safety standards, driving business growth, and upholding the restaurant's reputation as a top-notch culinary destination.

Key Responsibilities:

1. Team Leadership and Training:

- Train and supervise a team of staff members, including servers, cashiers, kitchen staff, and support personnel.

- Foster a positive and professional work environment, encouraging teamwork, collaboration, and continuous improvement.

- Conduct regular staff meetings, provide feedback, and organize training sessions to enhance employee performance.

2. Guest Experience and Service:

- Ensure that guests receive exceptional service and enjoy a memorable dining experience.

- Address guest inquiries, feedback, and complaints with empathy and efficiency, striving to exceed expectations.

- Monitor customer satisfaction levels and implement strategies to enhance overall service quality.

3. Restaurant Operations Management:

- Oversee day-to-day restaurant operations, including opening and closing procedures, staffing, and scheduling.

- Coordinate with the kitchen team to maintain high-quality food preparation, presentation, and consistency.

- Implement and enforce health, safety, and sanitation standards to ensure a clean and safe environment for customers and staff.

4. Food and Beverage Quality:

- Maintain the restaurant's reputation for serving delicious and authentic Japanese cuisine.

- Monitor food quality, portion control, and food presentation, ensuring adherence to the restaurant's standards.

- Work closely with the chef to develop and update menus, taking into account customer preferences and seasonal ingredients.

5. Financial Management:

- Monitor inventory levels, food costs, and other expenses to ensure profitability without compromising quality.

- Prepare and analyze financial reports, budgets, and forecasts to track performance and make data-driven decisions.

- Identify opportunities to optimize revenue and control costs.

6. Marketing and Promotion:

- Collaborate with the marketing team to develop and execute promotions, events, and loyalty programs.

- Actively engage with the local community and build relationships to increase the restaurant's visibility and attract new customers.

In this role, you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes, contributing to the financial health and success of our organization. If you are ready to take on a leadership role and drive excellence in service delivery. Manager, AP Service Deliver expected to be adaptable, results-oriented, and capable of driving improvements in service quality and delivery process, thrive in a dynamic and fast-paced environment.

Responsibilities:

• Monitor service performance against agreed-upon Service Level Agreements (SLAs), Taxonomy and Objectives and Key Result (OKR)
• Establish and maintain strong relationships with external and internal stakeholders
• Serve as the point of contact for issues within AP processes
• Support internal and external audits
• Identify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementation
• Identify and mitigate risks that could impact service deliver, develop contingency plans
• Generate regular reports and maintain accurate records of service delivery activities and performance metrics
• Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc)
• Lead and mentor a service delivery team for New Verticals (both captive and outsourced)
• Set clear performance expectations and provide regular feedback
• Allocate and manage resources, ensure that the team is adequately trained and resourced
• Ad hoc tasks assigned from time to time

Minimum 1 – 2 yrs work experience
 

This role is most ideal for an individual who enjoys a client-facing role and project management

 
The Junior Account Manager’s responsibilities include:

• Serve as the first and primary point of contact for a portfolio of client accounts, ensuring their needs and expectations are met
• Develop strong relationship and trust with clients by providing exceptional support
• Monitor and analyze client campaign performance, including conveying regular updates, new requests and reports to them
• Coordinate with internal teams (engineering, creative, analytics) to ensure projects are executed on time and per requirements
• Be the lead person to execute overall campaign set up on the SKALE platform per the requirements
• Work alongside Senior Account Managers to ensure overall user experience is smooth
• Be the key person to follow up with clients on items required from them based on project timeline and to translate commercial requirements into briefs for internal team coordination
• Actively drive testing of platform alongside clients and senior account managers before it goes live
• Collaborate with Senior Account Managers to identify new opportunities and develop strategies to grow existing accounts

Key accountabilities:

• Architect, design, and implement large scale and enterprise-grade Custom solutions

• Assess, estimate, and support opportunities or business development in our clients

• Sprint planning, Product Demonstrations

• The technical team is appropriately mentored.

• The deliverables for each Sprint are clearly understood by the Agile Team(s).

• Ensure that the Agile team(s) delivers working software of sufficient quality to deliver to clients at the end of each development sprint.

• Provide Risk Management for all technical risks

• The Agile Requirements Repository is properly administered.

• Source Control repositories are appropriately managed

• The Agile team receives sufficient resourcing to be able to complete its objectives.

Specific and responsibilities:

• Work closely with clients, developers, system administrators and BA's to build CQ solutions and Translate business requirements into technical details

• Advise and mentor development groups

• Deliver requirements for integrated solutions across various IT disciplines

• Responsibility for creation and following day to day architecture plan

• Lead the implementation team (technical consultant to do the work)

• Resolve user-identified functional and technical issues relating to Adobe CQ

• Lead front-end code reviews with their teammates.

• Generate documentation about CMS architecture and integrations with other systems

• Guide performance testing and solve issues as they appear

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

We are looking for a highly driven and motivated Manager, Finance Controlling (Q-Commerce) to join our fast-growing team. The Finance Controlling Manager is based in Manila and will report to the Regional Finance Controlling Lead.

The ideal candidate should have at least 8 years of experience, with substantial hands-on experience in accounting and controlling. You possess strong knowledge of IFRS reporting and SAP systems. You must be a strong team player and be comfortable in supporting Local and Regional teams.

Responsibilities:

•  Responsible for review of monthly actual financial results, including but not limited to balance sheet, income statement and cash flow statement in accordance with IFRS and Group Reporting policies.
• Work closely with the country finance team, provide in-depth analysis of monthly financial results against budget, and forecast, and meaningful insights to the senior management team at the regional headquarters and making recommendations for improvements to financial processes.
• Collaborate with Regional Accounting, Controlling and Central teams to align on accounting, cost, and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies.
• Work closely with local finance teams and provide additional support to ensure that month-end closing tasks are completed in a timely manner and Group submission timelines are met consistently.
• Provide guidance to local finance teams to ensure that all reconciliation items are investigated and cleared up prompt.
• Responsible for tax and statutory compliance and audit preparation.
• Prepare and assist in annual budgeting, quarterly forecasting, and business projections.
• Drive assigned ad-hoc projects that have the potential to enhance the internal controls to ensure reliability, accuracy, and timeliness of financial reporting.
• Support overall goals and objectives of Regional Accounting and Controlling. Assist in ad-hoc projects, systems implementation, and continually automate/streamline processes to improve business efficiency in the region.
• Assist local stakeholders on group accounting policies, audit, tax, and other statutory requirements if necessary.

As a member of the web banking payments team ,you will be part of a group of highly skilled, motivated and dynamic people that are responsible for very central parts of our highly flexible web banking product with robust architecture based on proven design and usability principles.

Your key tasks 

• Design new banking product features and functionality in collaboration with business analysts, product owners, software architects
• Maintain, customize and update existing functionality in the web banking 
• Provide technical support to customers and internal stakeholders
• Perform code reviews and coach junior team members 
• Work in an Agile environment, in a multicultural team with a high degree of coordination and synchronization, helping to constantly improve our processes and introduce new technologies
• Update of technical documentation in close collaboration with the product documentation team
• Understand the architectural big picture, support and consult our stakeholders - customers, partners as well as internal business teams 

Our team is responsible for the implementation of the Avaloq Crypto Assets Platform.

You will be surrounded by smart, highly capable people who are passionate to build the next generation of innovative applications to address the upcoming challenges of the Crypto and Blockchain industry.

We are looking for passionate Senior Backend Developer / Tech Lead to join our team and bring these innovative designs live.

Your key tasks 

• Work as part of an agile development team in line with the product roadmap
• Design and implement Back-End Services
• Improve code quality via Unit and Integration tests
• Follow and promote best coding practices within the team
• Perform code reviews and coach junior team members
• Take ownership and responsibility for his area of expertise
• Guide, coach and train the team to excel
• Establishing coding and design patterns within the team
• Align and exchange with architects to understand architectural strategy, policies and pattern

The AQUA SOLUTIONS MANAGER (ASM) is responsible for generating volume and sustainable growth of Pilmico’s aqua feed, both in the Finfish and Shrimp segment. He/She should be on top in the management, execution and monitoring of all sales, technical and business aspect of Aqua Feeds ensuring sales leadership in the market. He/She is responsible for enrollment of new accounts and managing a healthy, profitable and sustainable business for each account.

ASM is also responsible in giving technical assistance to the customers to ensure business growth, sustainability and profitability that will redound to Pilmico’s brand value.

Your key tasks

• Assess and categorize incidents based on their impact, urgency, and priority, in alignment with predefined incident management guidelines
• Collaborate with relevant stakeholders, including support teams and subject matter experts, to gather necessary information for incident severity assessment
• Provide clear and concise communication to stakeholders, including senior management, regarding incident status, impact, and resolution plans in timely and accurate manner
• Ability to communicate well and manage highly stressful situations over the phone. Demonstrate proven leadership qualities removing any ambiguity as to who is coordinating the incident resolution
• Ability to coordinate and drive technical bridges during a major event, asking the right questions, and steering the support teams towards quick mitigation, work-around or resolution to limit the financial and reputational exposure
• Continuously evaluate and refine the incident severity assessment process to improve its accuracy and efficiency
• Monitor and report on the performance of the incident severity assessment process, identifying areas for improvement and implementing corrective measures as needed
• Conduct thorough incident post-mortems to analyse root causes, identify areas for improvement, and implement corrective actions
• Foster collaboration across platforms and SMEs from other lines of business to align IT strategy with the bank's business needs and objectives
• Lead in major incident management by leading the command and control and oversight all key recovery activities and escalation upwards

• Providing management support in ensuring highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services
• Conduct monthly service review meeting to review major incident and ensure agreed Service Level Agreement (SLA) are met with various business stakeholder
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.
• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.
• Standby support after business hour on rotation basis.

AppEvolve is a software development agency with offices in the US and Philippines and a team of 30+ and growing fast. We have a great remote work culture and offer a competitive salary and great benefits.

We are seeking a user experience designer to join our design team to help support our design needs specifically for web and mobile applications (not websites). Your primary role will be to research and design usable web and mobile interfaces, perform usability testing, and create prototypes to validate design concepts. The ideal candidate will use this information to help us create the best user experience possible for our client's applications.

Responsibilities

• Leverage a human-centered design process to deliver an easy-to-use user interface and user experience
• Figma expertise
• Research customers, competitors, and products
• Work with stakeholders to identify requirements
• Create wireframes, prototypes, and high-fidelity mock-ups
• Ensure products are tested with customers and validated against business goals

• [Preferred] Bachelor’s degree in computer science, human-computer interaction, interaction design, or a related field
• Working knowledge of UX design principles
• User interface design
• Graphic design tools such as Adobe Photoshop or Illustrator
• Wireframing/prototyping in Figma
• UX design tools such as Figma [Preferred]
• Experience with user testing and usability analysis

• Fun Remote Environment with Global Team
  
• Competitive Salary
• HMO
• Remote Work Opportunity
• Home Office Credit
• Gym Membership
• Travel Opportunities

We are seeking a senior project manager with the capacity to oversee projects and collaborate with the project management team in order to provide support for wireless and fiber construction services and electric vehicle charging station projects. A senior project manager's skillset should include goal-setting for both production and financials, as well as detailed tracking of project progress and regular updates to stakeholders on the projects' status and growth. Prior experience managing multiple projects simultaneously is recommended for this role. With a team of project managers, coordinators, and clients, the senior project manager must possess strong communication skills. And it should be within the senior project manager's capacity to perform supervisory functions, including hiring, training, and conducting interviews; planning, assigning, and supervising tasks; assessing performance; awarding incentives and enforcing disciplinary measures; managing grievances; and resolving problems. The senior project manager is responsible for keeping tabs on all active projects and teams. Proficiency in meeting project deadlines and adhering to costs is an essential qualification. Should you hold the conviction that this is you, then proceed with the submission of your application.

DUTIES AND RESPONSIBILITIES: 

• End-to-End project ownership to include project kick off meetings with stakeholders, scheduling, scope and budget tracking, project management of internal and external team members. 
• Orchestrates internal and external customer project communication dependencies, timeline, milestones and progress 
• Customer ownership and advocacy; the PM provides ‘Voice of the Customer’ project feedback 
• Develops and maintains customer project plans based on contractual requirements and service designs 
• Budget ownership includes monitoring, forecasting, and gap closure planning across all relevant departments. Performs and oversees daily PM operational tasks working cross-functionally. 
• Builds, maintains and reports operational metrics for end-to-end milestone management. 
• Manages existing reports and dashboards to provide weekly and quarterly forecasting, metrics and deliverables. Partner with PM teams to identify new metrics and tracking to drive improvements.
• Communicates and coordinates plans and strategies with other functional areas including sales, product, engineering, procurement, network operations and field operations.
• Thorough knowledge of systems/tools, processes, and application of project management methodology at strategic and tactical levels. 
• Knowledge of wireless construction, Outside Plant, and field operations processes required for each project inclusive of budget, design, engineering, permitting, construction, splicing, and scheduling. 
• Exhibits proficiency in working in harmony with the project management team and ensuring that all members are held responsible for the seamless completion of the project.
• Supervisory duties involve conducting interviews, recruiting, and training employees; organizing, allocating, and overseeing tasks; evaluating performance; providing rewards and implementing disciplinary actions; handling complaints; and solving issues.
• Performs other related duties as assigned by management. 

The main purpose of the Project Manager is to plan, coordinate, and oversee all aspects of a construction project from start to finish. This includes managing budgets, schedules, resources, and ensuring that the project is completed safely, on time, and within scope. They also act as a liaison between the client, contractors, and other stakeholders to ensure effective communication and successful project delivery.

• To lead the project on stakeholder management, cost planning, consultant and contractor engagement, design management, construction management from onboarding to handover and closeout
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project
• Manage and oversee all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers
• Aiding appointed Project Lead in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system framework.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

The NIQ/GFK Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales growth engine which is instrumental for the company’s success.  

As a Senior Manager, Account Development (Retail), you will take responsibility of the retail team. You will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.  

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.  

Key Responsibilities:

• Secure the retailers cooperation continuity improving the conditions of existing cooperations agreements with current retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data)
• Drive sales, cooperation renewals and overall growth of existing  retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends
• Communicate clearly , thus ensuring team activities are always focused and relevant
• Implement Global and Regional strategy and organization, be able to drive change

Position : HR Manager

Working Hours : 8:30 AM - 4:30 PM EST

Salary Range :  $1000-$1500

Duties and Responsibilities:

Payroll Management:

• Oversee and manage the organization's payroll processes globally.
• Ensure timely and accurate payroll execution, including salary, bonuses, and deductions.
• Collaborate with the finance team to ensure compliance with local and international payroll regulations.

HR Compliance:

• Ensure HR policies and procedures comply with local, national, and international laws.
• Maintain up-to-date knowledge of HR legal requirements and government reporting regulations globally.
• Develop and implement compliance-related programs and trainings.

Onboarding/Offboarding:

• Manage the onboarding process for new hires to ensure a smooth integration into the company.
• Coordinate and conduct new employee orientations and training sessions.
• Oversee the offboarding process, including exit interviews and final settlements.
• Continuously improve onboarding and offboarding procedures to enhance employee experience.

• Minimum of 4 years of experience in a similar HR role.
• Proficiency in using Deel for payroll and HR management.
• Advanced skills in Google Suite (Google Docs, Sheets, Slides, and Drive).
• Strong understanding of global HR compliance and payroll regulations.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong organizational and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

The Senior Talent Administrator & Coordinator is responsible for providing senior level administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a wide variety of logistical and recruitment activities to service a particular client program or teams.

Location: Manila, PH
Language Requirement: English
Specific need/s: experienced with phone screen, candidate scheduling
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: mid shift
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Provide metric and pipeline reporting
• Lead independent discussions with candidates and Hiring Managers as needed
• Assist with the administration, optimization and use of the ATS
• Provide best practices and process improvements throughout the talent acquisition cycle 
• Document process changes, such as process maps, team structure charts, detailed procedures, etc
• Identify and remediate workflow & system issues 
• Identify opportunities for improving both client and candidate experience; make process recommendations to achieve operational excellence
• Act as a subject matter expert. Provide training and coaching to less experienced colleagues
• Provide other administrative support to recruitment team as needed

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Location: Manila, PH
Language Requirement: English
Specific need/s: Sourcing background at least 5yrs with Healthcare industry scope
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: 3rd shift

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

As a Senior Finance Supervisor, will act as the focal person of all POS and inventory concerns in his area and manage the day-to-day activities of the region
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sales and active review with customer to ensure accuracy of claimed rebates.
• Provide support and training to customers regarding the sales data and inventory report process.
• Validates deduction against claims.
• Analyze distributor disputes in line with POS and inventory variances.
• Work with IT and support team for EDI onboarding and validation
• Participate in Model N UAT testing
• Prepare necessary activities; reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail.
• Ensure targets, measurements and service levels are met.

As a Senior Finance Supervisor, will act as the focal person of all POS and inventory concerns in his area and manage the day-to-day activities of the region
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sales and active review with customer to ensure accuracy of claimed rebates.
• Provide support and training to customers regarding the sales data and inventory report process.
• Validates deduction against claims.
• Analyze distributor disputes in line with POS and inventory variances.
• Work with IT and support team for EDI onboarding and validation
• Participate in Model N UAT testing
• Prepare necessary activities; reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail.
• Ensure targets, measurements and service levels are met.

As a Senior Finance Supervisor, will act as the focal person of all POS and inventory concerns in his area and manage the day-to-day activities of the region
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sales and active review with customer to ensure accuracy of claimed rebates.
• Provide support and training to customers regarding the sales data and inventory report process.
• Validates deduction against claims.
• Analyze distributor disputes in line with POS and inventory variances.
• Work with IT and support team for EDI onboarding and validation
• Participate in Model N UAT testing
• Prepare necessary activities; reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail.
• Ensure targets, measurements and service levels are met.

Responsibilities (how we will measure success)

• Support other IQ-EQ departments, provide and share AML/KYC expertise during day to day business
• Responsible of a portfolio of investors and clients for AML/KYC onboarding and periodic review process
• Making sure every file is duly monitored and that appropriate actions are taken for incomplete KYC file, including, but not limited to reminders, phone calls and organisation of meetings
• Maintaining a client data base with accurate and up to date information
• Motivate, monitor and assist the team
• Provide regular feedback to Head and Management
• Participation to client meetings.

Tasks (role on a day-to-day basis)

• Managing the KYC team
• Answer emails/queries from internal and external parties in a timely manner
• Assess the level of risk inherent to each investor and clients to determine a risk-based approach in line with IQ-EQ internal policy
• Effective and efficient communication of AML and regulatory information
• Organise meeting with different stakeholders (Clients, Client Directors, Compliance) and support other departments
• Participation to client meeting and kick off project for the implementation of new funds, fee quotes
• Support other IQ-EQ departments, provide and share AML/KYC expertise during day to day business
• Escalation process to Group Risk & Compliance (PEP, HIGH…)
• Provide support to the Business during preparation of escalation process to group Risk & Compliance (PEP, REP requests)
• Preparation of Key Risk Indicators
• Answering to regulatory requests including the completion of the annual AML questionnaire
• Participation to the various Audit missions and to provide supporting documents for internal and external AML audits
• Providing advice to the Management and to the staff on AML/legal related matters
• Training of new joiners and advanced training such as new regulations, AML, new process etc
• Perform name screening and file review as 2nd line of defence and supervise the reviews done by Team members
• Participate to the internal Meeting to share experiences and information/projects within the department
• Setting up action plan if situation remains blocked despite several reminders for incomplete investor and client files and regular follow-up with the team members on their project status and distribution of side projects when required
• Supervise tasks performed by team members which are related to Funds Clients and share experiences and knowledge within the department
• Maintain an appropriate AML Program (including documented policies and procedures)
• Regulatory watch related to AML matters and fund industry
• Emphasize and strengthen the 1st line of defence culture within IQ-EQ during day to day activities
• Review of emails prepared by the team members notably in case of sensitive topics
• Taking part of a good governance model for IQ-EQ
• Implementation of efficiency in the team
• Implementation of new tools and coordination with Management

Key competencies for position and level (see Group Competency model)

• Interpersonal savvy
• Action orientation
• Plans and aligns
• Demonstrates self-awareness
• Analyses the situation and sees the big picture

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Attention to detail
• Taking ownership
• Approachability
• Organisation
• Team player
• Solution-oriented
• Quality assurer
• Good communication
• Multi-task
• Set deadlines and objectives

1. Meet quarterly assigned sales quota and objectives.
2. Facilitate indirect sales deals to online/offline resellers 
3. Drive market share growth in key market segments
4. Build and maintain close relationship with key partners and resellers, educating customers about products and promotions.
5. Work closely with authorized distributors to manage the channels,
6. Developing sales strategies on price positioning and sales programs to help channels hit their assigned targets
7. Work closely with the Channel and Digital Marketing team to create user demand/education/awareness

We are looking for a highly motivated Cutover Manager with strong communication and management skills.

Our mission is to orchestrate end-to-end transversal services to successfully deliver projects, aiming for highest client satisfaction and fostering a culture of learning and collaboration.

Your key tasks

• Managing cutovers in a complex technical environment, which serve multiple customers and are developed in multiple international locations
• Managing and controlling your project, including transparent and meaningful reporting on scope, financials, progress, quality, risks and issues
• Introduction of specific measures to solve project issues and timely escalation to decision-making authorities if needed