The IT Resource manager oversees resource planning and optimizes resource utilization across the Strategic Analytics organization. His/her expertise in IT resource planning and management will be instrumental in ensuring the efficient delivery of projects and achieving organizational goals. The ideal candidate possesses a strategic mindset, strong analytical skills and excellent communication abilities.

• Analyzing project demands, resource availability and constraints to develop effective resource allocation plans.
• Collaborating with project managers, department heads and stakeholders to understand resource requirements and develop viable resource plans.
• Developing and implementing resource planning strategies to align resource allocation with project demands and organizational goals.
• Optimizing resource utilization by identifying and resolving conflicts, bottlenecks or imbalances in resource allocation.
• Monitoring resource utilization trends and proactively recommending adjustments to ensure optimal resource allocation.

• Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
• Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
• Strategize with our restaurant partners for the continuous growth of their foodpanda orders
• Educate our restaurant partners with the best practices to maximize their sales and operations in foodpandaServe as the SPOC for escalations from our restaurant partnersEnsure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Do:

• Provides 24 x 7 on-call support for all assigned production-related systems.

• May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.

• Identifying and resolving technical issues

• Assisting with system integrations

• Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.

• Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.

• Assists in documenting current policies and procedures.

• Represents team on cross-functional teams for production, support and development activities.

• Performs specialty production processing.

• Interacts with internal departments to deliver solutions.

• Interprets and presents data and conclusions to management as needed.

• Improve methodologies used in the job.

• Other related duties assigned as needed.

What You Will Bring:

• Must have skills/tools/experience  Unix, Windows, Application support, Unix programming/scripting (Bash, Python, Perl, etc.), ServiceNow, ITIL service management (incident, request, change, problem, knowledge)

• Nice to have skills/tools/experience: Network, System Admin Certificate Management, Apache web service, Jira, Akamai

• Must be willing to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Building, Magallanes, Makati City (located near Magallanes MRT Station, EDSA)

• Must be willing to work on a night shift (9pm to 6am) with rotational on-call schedule to cover off-hours including weekends

• College Undergraduates and Non-Bachelor's Degree holders with relevant experience are welcome to apply

• Knowledge of the basic principles, processes, phases and roles of application development methodologies

• Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies

• Knowledge of testing tools and quality control requirements

• Knowledge of programming languages

• Demonstrated knowledge of company products and services

• Excellent analytical, problem-solving and time management skills

• Ability to successfully manage multiple concurrent tasks

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Ability to work well in a fast-paced, high stress team environment

• Ability to work independently and intuitive ability to prioritize assignments

• Must be dependable and able to meet and fulfill obligations

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Willingly shares relevant technical and/or industry knowledge and expertise with other resources

• Must be highly flexible and adapt to changing priorities

• Must be extremely detail-oriented and thorough in completing tasks

• Willing to take on responsibilities and challenges

What We Offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

• Work for an organization that champions Inclusion and Diversity and Women in Technology

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application.

What you will be doing
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you bring

• Core Java experience

• Other related technologies: Junit, SpringBoot, Hibernate, Jenkins, Azure or WAS

• Oracle or Postgre SQL for database

• Sound understanding of Design Patterns, Behaviour Driven Development

• Confident and adaptable personality

• Strong organisational, prioritisation, and planning skills

• Ability to perform under pressure

• Good attitude, hunger for learning, drive to do the work, has good motivation, can do attitude

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team:

Candidate will be working closely with the team which spread out across Singapore, Shanghai, Tokyo, and Pune (offshore), this position will be the first headcount in Manila.

About the role:
In a Project Management – Technology role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Plans and coordinates all aspects of technical projects from initiation through delivery.

• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Develops, defines, and executes project plans, project scope, activities, schedules, budgets, and deliverables.

• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems, and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• Software Implementation and Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.

• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.

• Interface with customers to keep the project on track, address any issues that arise during the project life cycle and deliver the project on-time.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

What you will need:

• At least 3-5 years of solid experience in IT Software Implementation Projects for Capital Markets.

• Experience/Exposure in using UNIX

• Extensive knowledge of project management standards, processes, procedures, and guidelines as well as various IT project methodologies and life cycles.

• Excellent analysis, problem-solving, team, conflict management and time management skills

• Excellent verbal and written communication skills

• Skill in the use of negotiation techniques to reach agreement when there are widely differing viewpoints

• Advanced skills with project management software.
• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

• Experience in FinTech/Banks/Front Office Trading is a plus

What we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 

What you will be doing

• Works individually or within a team on technology business consulting projects to meet specific client requirements.
• Serves as liaison between end-users and consultants during consulting projects.
• Researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
• Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.
• Creates detailed specifications from which programs will be written.
• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also, analyzes system impacts to other systems and procedures.
• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.
• Assesses available technologies and recommends solutions to consulting team.
• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.
• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.
• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
• Consults directly with clients and may travel to client site.
• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.
• May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.
• May serve as pre-sales support specialist when needed.
• Other related duties assigned as needed.

What you bring

• Background in Consulting, Project Implementation
• Techno-Functional experience
• SQL and Oracle experience
• Knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
• Knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology
• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.
• Proficiency in quality management methods, tools and technologies
• Proficiency in at least one appropriate application programming language
• Excellent customer service skills that build high levels of customer satisfaction for internal and external client.

 
What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Product Manager, Value-Added Services will support Product VAS Lead in driving the growth of our Product VAS portfolio across all Product VAS categories such as Risk and Data Solutions, Issuing and Acceptance Solutions, and Network Solutions. The position will have significant interaction with IPVMC cluster and Regional Hub Product teams and collaborate with cross-functional teams within Visa such as Sales, Risk, Finance, Consulting and Analytics, and Client Services.

Important to the role are a deep understanding of the payments landscape, a customer-obsessed mindset to understand our clients’ needs, and a strong business acumen to achieve long-term growth. Key responsibilities include but are not limited to the following:

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,
• Develop and execute VAS strategies to accelerate the growth of VAS in Philippines ,
• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,
• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,
• Support the launch of new product initiatives, product enhancements, and acceleration plans,
• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,
• Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage
• Provide regular reporting and analysis to senior management.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Building a brand strategy means building a unique story and customer experience—something that connects them with a company and its products and fosters loyalty over time.

ABOUT THE ROLE:

BRAND/MARKETING MANAGER is responsible for overseeing any aspect of marketing related to a company’s brand, and ensuring that all branding decisions ultimately result in stronger sales. To achieve that alignment, brand managers tend to work with multiple areas of marketing, like research, content, social, and design.

As a Brand/ Marketing Manager you may be responsible for:

• Conducting market research
• Analyzing data for trends, insights, and information
• Advising multiple teams on branding strategy
• Communicating with marketing teams to ensure brand alignment
• Managing projects through various stages of development
• Managing budgets to support branding efforts
• Maintaining relationships with company stakeholders
• Developing and implementing marketing plans, policies and strategies according to organizational goals and market demands
• Designing promotional activities and events for marketing products and services
• Gathering and analyzing data involved in marketing campaigns and activities
• Planning a budget, evaluating campaign expenditure and estimating potential sales
• Formulating competitive pricing strategies that meet organizational objectives and appeal to customers
• Evaluating the effectiveness of marketing campaigns and adjusting or implementing strategies to improve them
• Developing and implementing marketing plans, policies and strategies according to organizational goals and market demands
• Designing promotional activities and events for marketing products and services
• Gathering and analyzing data involved in marketing campaigns and activities
• Planning a budget, evaluating campaign expenditure and estimating potential sales
• Formulating competitive pricing strategies that meet organizational objectives and appeal to customers
• Evaluating the effectiveness of marketing campaigns and adjusting or implementing strategies to improve them

The Senior Program Coordinator is responsible for building and maintaining relationships with Hiring Managers and Supplier Partners, whilst managing the full lifecycle of the requisition process including requisition intake, shortlisting, requisition management, and reporting. The Senior Program Coordinator acts as a talent advisor and business partner to support the client through the requisition fulfillment process, ensuring quality talent is acquired promptly. 

Responsibilities

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake and candidate shortlisting.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Beeline) 
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response 
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process. 
• Coach, manage, and oversee the performance of participating staffing suppliers. 
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool 
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.   
• Maintain and update monthly activity and performance reports.  
• Provide constant interaction via face-to-face, email, and phone with clients, staffing vendors, and other partners.

The Robotics Centre of Competence is part of the Development & Technology division and supports all business areas with regards to Robotics Process Automation (RPA). Our mission is to relief staff from mundane and repetitive tasks with the help of Robotics Process Automation, in order to make them more focused on adding value activities. The objective of the team is to scale up the application of Robotics Process Automation across all the service centers as a part of the standard Business Process as a Service offering, as well as promoting further enhancement to enable automation on the next level.

Your key tasks 

• Design, configure, test, deploy and maintain reusable Robotic Process Automation (RPA) scripts and frameworks designed to replicate manual administrative processes
• Team with process consultants to prepare business processes for automation
• Support full lifecycle implementation of the RPA project (including building prototypes, validating script performance at scale, sharing demos of work completed, and training end-users on self-service tools within the platform)

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for bolder impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC

WHAT IS YOUR ROLE

We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team. 

In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality. 

You will help foster a healthy working environment for our team members by working with other functions and internal stakeholders (such as People Experience and Operations). You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures. 

WHAT WILL YOU DO

Processes

• Develop and maintain an authentic relationship with all the Client and internal stakeholders.
• Act as a strategic advisor to our Clients and internal stakeholders by managing key points of contact and updating key challenges and opportunities.
• Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.
• Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.
• Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner. 
• Create and manage Client contracts such as MSAs and SLAs. 
• Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.
• Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.
• Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.
• Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business opportunities.
• Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.
• Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues. 

People Management

• Plan and oversee hiring, onboarding, training, quality assurance, tool optimization, and team building.
• Supervise and develop Team Captains through guidance, observation, and performance management activities. 
• As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments. 
• This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills. 
• Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling. 
• Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.
• Establish, promote, and maintain the Boldr culture within the organization. 
• Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.
• Act as the escalation point for the Team Captains.
• Responsible for upholding our organization’s values throughout the workplace.
• Monitor achievement of internal and external KPI’s and ensure Operational Excellence.
• Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA. 

Tools, Administration, and Reporting

• Familiarity with Google Suite of Services is a must for this role.
• Gmail, GDrive, Sheets, Slides, and Docs are used heavily in Boldr
• Experience with Hubspot is a plus.
• Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify  applications is also a plus.
• Know how  to use data to generate reports and assess the health and efficacy of a program, and how to take action to mitigate or improve.
• Maintain Client schedule (Weekly Updates, Monthly Business Reviews &, Quarterly Business.
• Reviews, Implementations) and collect feedback and drive necessary actions to completion.

Training

• Coordinate necessary training and best practices related to Tools and Processes.
• Onboard new hires to ensure they are fully ready to succeed in their role.

Ongoing support and knowledge sharing

• Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement.
• Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Bachelor's/College Degree of any related field you’re passionate about!
• 2+ years in a Client facing role.
• 2+ years knowledge of BPO,  Staffing, Tech, or other Business Service  Industries 
• 2+ years people management experience.

• Manipulate Excel or Google Sheets, and Google Slides to be helpful with the reporting work you’ll be responsible for. 
• Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
• Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
• Read, research, and draft letters, emails,  and documents.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Speaking in a public setting and delivering presentations to individuals and groups.
• Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Based in Manila, is an extension of our Melbourne based Technology Services team, you will join a fast paced, fast growing and dynamic IT team which work on a large variety of operational and project related tasks and technologies. The team are responsible for financial IT systems which involve careful handling and a process driven approach to the IT environment.

What you will be doing

• Technical work in Linux System Administration, Networking and other technical areas

• Server patching and compliance related activities • Vulnerability management and remediation

• Joining the rotating on call roster

• Building virtual servers

• Using and supporting FIS custom tools and applications in the midrange environment

• Working closely with onshore and offshore teams

• Controls user access and passwords

• Monitoring usage and performance.

• Trains personnel on system usage.

• Troubleshoots server, software and hardware issues.

• Other related duties assigned as needed.

What you bring

A combination of 1 or 2 of these technologies and concepts are good to have

• Network

○ Knowledge in F5/Load Balancers, switches/routers/firewalls

• Linux

○ Server Build and Software Installation

○ Patching

○ Maintenance and Capacity Planning

○ Server Hardware/Software Troubleshooting

○ Server Certificate Renewals

○ Scripting skills

○ Automation tools

• Security Compliance and Vulnerability Management

○ Familiar in server endpoint controls like SIEM, Bit9, BigFix, Fireeye, QRadar and similar technologies

○ Knowledge in server vulnerabilities remediation

• Effective analytical, problem solving, installation and maintenance skills

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Garrets International-Manila is looking for a Vessel Account Manager who will be responsible for all day-to-day engagements with the vessel for the management of placing stores on board vessels that are within the budget to meet the needs of the crew. The role also includes all the associated follow-up activities associated with the stores process including managing hold codes, claims, cash purchases, missing receipts, and other tasks which may be required to fully manage each vessel.
 

What you'll be doing:

• Completing the end-to-end stores order process including:

1. Analysis of returned RFQs
2. Vendor selection
3. Adjustment of orders to meet budget while ensuring sufficient stores onboard.
4. Negotiating the final order with the vessel and placing the order with the chosen vendor

• Monitoring vessels, coordinating budget and actual deliveries

1. Arranging the purchases and being responsible for prices and time are kept.
2. Follow up on deliveries, claims, possible re-supplies, overspending, etc.
3. Evaluate development regarding budget and opportunities for own vessels

• Guidance of the vessels to maintain budget, amongst others by looking at Ports and prices, while the well-being on board is prioritized and sufficient provisions are delivered
• Contribute to internal and external meetings with both clients and suppliers
• Provide customer service to vessels to ensure customer satisfaction
• Resolving post processes and other administrative tasks as required.
• Follow up on KPIs (goals) set by management

What we're looking for:

• Bachelor's degree holder in any field
• Preferred someone with technical/maritime knowledge
• At least 2 years of similar experience
• Fluent in English, spoken and written
• MS Office to intermediate level
• Knowledge of ERP system AX2012 is an advantage, but not a requirement
   

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set up: Work Onsite

Responsibilities

• Co-ordinate and execute day to day administrative and legal formalities in accordance with the law
• Ensuring the continuing good standing of client companies by ensuring all company law and contractual requirements are complied with
• Build, develop and maintain partnerships with cluster contacts

Tasks 

• Review board minutes, prepare complex board packs, including agenda, related minutes, agreements and documentation.
• Train, coach and support the team as and where required
• Maintain and review board/filing trackers
• Ensure legal and regulatory compliance
• Ensure prompt follow-up and timely execution of client requests
• A point of contact for daily operations on complex clients
• Coordinate deliverables for junior team members, working closely together with (Assistant) Managers
• Assist with the audit process Attend board and shareholders meetings, preparing related minutes, IQ-EQ service agreements and documentation.
• Review board minutes of more junior team members
• Prepare and review RCS, RBO, EMIR and general documents
• Understand fee agreements and identify out-of-scope services
• Coordinate with 3rd parties and support/remote functions
• Review of bank account opening forms

The Media Relations Manager plays a key role in strengthening the company’s brand and reputation by maintaining good relationships with the media, communicating key company messages through traditional and new media platforms, and helping to manage PR issues as needed. This person will be responsible for:

• Building, growing and maintaining a robust media network
• Bridging the relationship between foodpanda and the media and creating a positive brand image
• PItching stories to the press and generating coverage
• Organizing press conferences, interviews and other media engagements
• Preparing detailed reports on media coverage, SOV and sentiment
• Handling critical issues with the media if/when they arise

Reporting to the Head of Communications and Public Affairs, the successful candidate will play a key role in developing and implementing foodpanda’s public policy strategy and programs to optimize the business and operating environment. Working collaboratively with various business functions in foodpanda, the successful candidate will be a key contributor in maintaining the company’s good reputation and standing among the communities in which we operate.

• Help develop foodpanda’s internal public policy strategy and programmes on topics relating to the tech and food delivery sector, including but not limited to employment, gig work, sustainability, competition, as well as consumer & data protection
•  Collaborate with internal and external stakeholders to implement foodpanda’s policy stance and programs
• Help build foodpanda’s stakeholder network within the public sector, academia, professional associations, NGOs, and more, both at the central and local levels (travel to provinces, regional company offices, and other key locations are required)
• Communicate and advocate for foodpanda’s policy positions by (a) drafting position papers on proposed legislation, (b) responding to concerns from government stakeholders, (c) developing policy communications materials in consultation with key internal stakeholders such as PR/communications, legal and operations; and (d) where needed, represent foodpanda at government meetings/Congressional hearings
• Contribute to foodpanda’s efforts in uplifting riders, vendors, and our communities through relevant initiatives
• Identify and pursue partnerships with government agencies, key opinion leaders, or credible organizations to build thought leadership
• Drive the implementation of these initiatives and programmes, and track and review the effectiveness of the same

The Research and Analytics Manager is part of the Publicis Media Data Intelligence team, responsible for supporting integrated data, research, reporting and analytics requirements through proprietary and syndicated products and solutions.  The thrust is to enhance operational efficiency and scale solutions, further bringing incremental value and growth to Publicis clients.

Primary Responsibilities:

• Solve complex business challenges through advanced analytics such as Market Mix Modelling, Attribution Studies, Predictive Modelling, etc
• Collaborate with media teams to understand needs and application of advanced analytical methods to enhance their strategies and campaigns
• Manage analytics project stakeholders through requirements gathering, solution design, planning, implementation and reporting/presentation
• Project management for research and analytics client requirements
• Be the liaison for research projects, maintaining the relationship with our research partners
• Develop and drive innovation for advanced analytics products and solutions through building proof-of-concepts models and being at the forefront of new tech, best practices, etc
• Drive adoption of advanced analytics products and solutions across the agency
• Oversee and mentor the senior research analyst in ensuring accurate and quality output

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:

• Designing, programming, debugging and modifying software enhancements.

• Interacting with product managers and users to define requirements and modifications.

• Participating in software design meetings to determine technical requirements.

• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:

• At least 8 years of working experience (development and support) with Java and SpringBoot

• Willingness to undertake On-Call and Production support responsibilities.

• Payments Knowledge

• Experience working with Apache Tomcat application server or similar

• Experience working on Linux servers

• Knowledge of MS SQL

• Technical skills --Java, API’s (SOAP and REST) , Basics of Microservice , Spring boot.

• front end technologies like –HTML, Java Script, XSL, XML, JSON,

• Swagger Knowledge

• SOAP UI/Postman

• Apache Kafka

• Experience with end-to-end systems development life cycles and standards. Knowledge of financial industry practices, regulations and operations.

• Fluency in sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines.

What we offer you:

• Competitive salary and attractive benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Knowledge in bar drinks and menu creation
• Manages the stocks and setup for the bar in line with brand standards
• Can handle bar operations and people management
• Promotes the bar's full range of products

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team

As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you bring

• C++ experience is required

• Any Payments Systems background is required

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
 

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech.

• Competitive salary and benefits

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Key Responsibilities

Ecommerce Planning (40%):

· Develop strategies and makes in-depth recommendations based on a strong grasp of analytics, eCommerce Affiliate marketing & Influencers Affiliate Campaign

· Manages the daily workflow of all client campaigns, and works with various internal and external stakeholders, including Ecommerce Retailers (Shopee, Tiki, Lazada), Social Commerce Channel (TikTok) and Affiliate Publishers to deliver campaign objectives.

· Be aware of opportunities to drive revenue streams from existing relationships and leverage cases from existing relationships to create new relationships.

· Monitor sales trends and evaluate forecasts through an analysis of key performance indicators (KPI), prepare reports, and share the results with the central planning and the e-commerce corporate team.

· Work closely with the KOLs/KOCs team on commercial/incentive planning, and operation. Especially, Client stakeholders within the brand marketing team and brand ecommerce champions to ensure brand consistency.

· Transform data into actionable, easy-to-read output to drive performance, insights, and outcomes.

· Analyze data and structure relevant information for the client's benefit, in line with business indicators specific to their industry (eg: FMCG, retail…)

· Develop strategies and makes in-depth recommendations based on a strong grasp of commerce and media analytics, eCommerce full funnel Affiliate/Influencer marketing, and full funnel media best practices.

· Manages the daily workflow of all client campaigns, and works with various internal and external stakeholders, including Ecommerce Retailers (Shopee, Tiki, Lazada), Social Commerce Channel (TikTok), Quick Commerce (Grab/Foodpanda) and Affiliate Publishers to deliver campaign objectives.

Performance and Optimization (60%):

· Analyze, track, and optimize on an ongoing basis effective benchmark for measuring the campaigns performance including GMV, ROAS and other important metrics of AMS

· Proactively make strategic recommendations to meet campaign goals and improve performance.

· Communicate with internal stakeholders on project development, timelines, and results. Work closely with the other team members to meet goals.

· Timely execution of promotional levers to deliver against strategic category goals.

· Optimize promotional effectiveness on eCommerce Campaigns, specific Affiliate Programs, and well collaboration with KOL/KOCs to win D-day and achieve P&L monthly.

· In charge of campaign implementation, and budget management on relevant eCommerce platforms (Tiki, Shopee, Lazada etc), other online acquisition channels: affiliate marketing, social commerce media (Tiktok), to achieve GMV target.

· Work closely with E-Retail partners & Affiliate Vendors to ensure smooth cooperation while implementing the campaign and build the optimization tactics to keep pattern growth month on month campaign.

· Forecast sales performance trends (GMV, ROAS), provide solutions on optimization and quick actions to meet the KPIs within a very tight period.

· Responsible for regular reports on Ecommerce campaigns (daily, monthly, campaign) and handling ad hoc tasks if any.

The Social and Influencer Manager will play a core role in supporting development of our influencer and social communities around the world, including the tools they use, case studies they access and best practice they share.

Core Role:

· Support and grow our influencer and organic social communities.

· Help to expand usage of Fluency, our global influencer sourcing and management tool, including managing users, planning training sessions with the developers and tracking development/roadmap requests.

· Actively support local content teams on pitches and ideation, including sharing relevant case studies, selecting influencers and building presentations.

Key Responsibilities:

1. Support and grow our influencer and organic social communities

· Prepare decks and select content for monthly calls for the two communities.

· Tracking and sharing best in class work. Oversee the global content team’s case study library.

· Maintain and contribute to Teams channels, sharing relevant content from social platforms and research pieces.

· Confidently provide input in meetings and develop presentation skills to share topics and information.

· Up-to-date with trends and use data to understand performance

2. Assist in the development and usage of Fluency

· Develop a strong understanding of the tool, and work alongside the Fluency product lead to develop materials and credentials to help users and client teams understand its value.

· Develop a close relationship with customer success managers at our developers. Work with them to plan training sessions and ensure teams are up to date with latest platform developments.

· Manage users and divisions on the tool.

· Keep track of development requests from users.

3. Actively support content teams in local markets

· Develop and maintain best in class influencer and social case studies from across the network and be ready to share relevant examples for pitches and requests.

· Use the Fluency tool to identify and share relevant influencer profiles for pitch decks.

· Manage multi-market requests around pricing, influencer strategy and selection.

· Help to educate teams outside of the content practice on why content matters and how influencer and social media marketing is core to effective content programs.

4. Wider support for the Global Publicis Media Content Innovation team

· Produce deliverables in Excel, Word and PowerPoint with accuracy and attention to detail.

· Prioritise work-load, manage tasks and liaise with team members on a daily basis to ensure projects are delivered on time.

· Develop an understanding of all Publicis brands, services and practices.

This role is primarily responsible for translating learning needs into high quality, best-in-class program design and learning content and working with key stakeholders in advising on training needs, best practices, system capabilities, assignments, and roll out strategy. It will also provide Learning Management System (LMS) administration, technical support, and reporting of learning programs.

• The Learning Designer will work collaboratively, in partnership with the Learning Advisor and Team Lead, to build engaging, best-in-class learning content.
• Conceptualize and Creates system training including interactive, animated videos that teach users in short learning intervals.
• Leverages knowledge from adult learning theories, design guidelines, and technical knowledge to create visually appealing and engaging trainings.
• Can provide direction and advice on which training materials and modalities best fit the project’s learning needs.
• Has the ability to translate Subject Matter Expert knowledge and vision into on-demand learning that engages the learner and keeps them coming back.
• Researches and stays on top of learning industry design best practices.
• Build surveys, assessments, and evaluation tools for learning activities and evaluate learner feedback, leveraging it to improve learning design and delivery.
• Address critical and unique issues with the guidance of Team Lead for timely resolution of escalated issues. Identify risks and propose ways to prevent occurrence of similar issues and concerns.
• Create and update SOP/DTP of current and new processes.
• Perform complex tasks in compliance with service level agreement, process, policies, procedures, and SOX & internal controls.
• Resolve identified issues and keep the Team Lead updated for open or ongoing concerns.
• Work with Team Lead to develop process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Develop and prepare reports, analyses, and presentations for periodic and ad hoc requirements.
• Lead and support key projects, audit reviews, activities, and documentation.
• Provide guidance and technical expertise to junior members of the team in completing projects and performing activities.