We are seeking an exceptional Open Source Project & Community Manager (Kubernetes Focus) to join our Open Source Program Office (OSPO) team. As a key member of our team, you will be responsible for managing internal open source development teams, fostering relationships with external open source communities, and driving strategic initiatives around Kubernetes and related technologies.

Responsibilities:

• Project Management: Lead and coordinate internal open source development teams, ensuring alignment with company goals and open source community standards.
• Community Engagement: Manage the interaction between internal teams and external open source communities, fostering collaboration and contribution.
• Strategic Planning: Develop and implement strategies for effective participation in open source projects and communities, with a focus on Kubernetes and related technologies.
• Community Management: Directly manage smaller strategic open source communities, nurturing growth and fostering a positive environment.
• Metrics and Reporting: Track and report on key performance indicators related to open source engagement and project progress.
• Conflict Resolution: Mediate and resolve conflicts between internal teams and external community members when necessary.
• Outreach: Represent the company at open source events, conferences, and online forums to build relationships and promote the company’s open source initiatives.
• Compliance: Ensure all open source contributions and usage comply with relevant licenses and company policies.
• Strategy Development: Work with the OSPO leadership to develop per community/project strategies.
• Relationship Building: Develop relationships within these communities/projects to help us succeed in our strategic goals.

Salary: P70,000 – P90,000 (Monthly Package)

Shift: Monday – Friday 9am – 6pm Eastern Daylight Time

What are we looking for?

Skills Required:

• At least 5 years of proven experience with WordPress and content management.
• Familiarity with the Keap CRM or other similar CRM tools for email creation.
• Experience with image creation and basic video editing.
• Familiarity with social media platforms and strategies.
• Experience with analytics tools and performance tracking.

What will you do?

• Content Posting and Management: Daily Article Posting - Upload and manage articles on the client website using WordPress. Ensure all posts are formatted correctly, tagged appropriately, and published on schedule.
• Email and Online Content Creation: HTML Email Creation - Create and format emails in HTML using the "Keap" tool, ensuring visually appealing and engaging content. Design and incorporate images to enhance content.
• Video Editing and Production: Assist in creating and editing video content for various platforms, contributing to the overall content strategy.
• Weekly Newswire Preparation: Create the newsletter to be reviewed and approved by The Wise Marketer management and manage its distribution.
• Weekly Newsletter Support: Support the creation of our weekly Newsletter, which is distributed every end of working week. Collect relevant content, draft the newsletter, and ensure timely delivery.
• Social Media Management: Plan and schedule social media posts across various platforms to ensure consistent and engaging content delivery.
• Analytics and Reporting: Analyze website and social media performance metrics to measure the effectiveness of content and campaigns. Prepare regular reports on key metrics and provide insights and recommendations for improvement.
• Content Optimization: Implement SEO best practices to ensure all content is optimized for search engines, improving visibility and organic traffic.
• LearnDash Administration: Administer the LearnDash – learning management system tool for the Loyalty Academy conferences and training programs, ensuring smooth operation and user support.
• Sales Process Management: Enquiry Response: Respond to website enquiries with follow-up information and manage prospects through the sales process.

Join the awesome team and enjoy these benefits & perks:

• Work from Home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
•  Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

For a quarter century, Our Client has guided and served Loyalty Marketers and Loyalty Practitioners with the information, tools, resources, research, and insights they need to perform at a high level.  They are the most widely read source of news, insights, and research on all topics related to data-driven, customer-centric marketing. Deliver timely and unbiased perspectives to a global audience of marketing professionals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Wrist Shared Service Center is looking for a Senior Operations Manager who will bring extensive management expertise to ensure the efficient operations of different functions in the Operations function. As a Senior Operations Manager, we require a strategic thinker with excellent leadership skills, a deep understanding of supply chain management, and a proven track record of optimizing operational processes.

What you'll be doing:

• Lead and oversee the operations function, ensuring smooth and efficient operations.
• Develop and implement strategic initiatives to enhance operational efficiency and effectiveness.
• Participate in cross-functional meetings to analyze and review information from different operation support functions and collaborate to develop action plans to resolve issues and drive continuous improvement.
• Understand and develop initiatives that are reasonable and optimize the company resources to drive cost effectiveness.  
• Manage and evaluate operational reports and ensure service level agreements are achieved and necessary improvements implemented.
• Foster a culture of continuous improvement, innovation, and excellence in service delivery.
• Collaborate with the different stakeholders on different projects, migrations, and transitions.
• Build and lead a high-performance operations team providing guidance, coaching and support.
• Foster a collaborative and inclusive work environment promoting teamwork and accountability.
• Implement and maintain quality control measures to ensure the delivery of top-notch products and services to maritime clients.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Stay abreast of relevant industry regulations and ensure compliance with local and international standards.

What we're looking for:

• Bachelor's degree graduate, preferably in Business, Supply Chain Management or any related field.
• Master’s degree is a plus
• At least 8-10 years of similar experience
• Strong understanding of supply chain principles and logistics.
• Experience in project management and automations
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to drive process improvements and operational excellence.
• Familiarity with relevant industry standards.
• Ability to make decisions under pressure and manage multiple tasks simultaneously.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: Hybrid

Work Location/Setup: Remote anywhere in the Philippines

Language Requirement: English

Work Hours: M-F 10AM-7PM/11AM-8PM  (following local time)

Client Sector: Advanced Manufacturing

We are excited to offer an exceptional opportunity for a Campaign Manager to join our Recruitment Marketing team. You'll be supporting a new high-profile global client in advanced manufacturing, and from the outset and will have a significant impact on shaping this partnership's future.

As a Campaign Manager, you will be responsible for conceptualizing, strategizing, and activating recruitment marketing campaigns

You’ll be working alongside our global Campaign Management team and dedicated Brand team as well as account delivery team. Our collaborative environment ensures mutual support and shared success.

Role and Responsibilities:

• Researching, developing, and activating Business as Usual (BAU) media, Brand and Early Talent Campaigns
• Scheduling and optimizing media placements
• Managing campaign and BAU budgets
• Tracking, measuring, and optimizing campaigns with a focus on ROI
• Developing and maintaining media supplier relationships
• Delivering regular campaign reports and commentary

THE MAIN AREAS OF RESPONSIBILITY

• Contribute to market research, including identify market potential and find potential leads, reach out new potential clients via cold calling, email, LinkedIn communication;
• Build and maintain long term relationships with new and existing customers through daily contact, making presentations, frequent visits;
• Prepare commercial offers and ensure contracts to achieve assigned sales goals;
• Attend exhibitions/meetings abroad to represent Trucell and Ripple Networks and its products with solutions;
• Collaborate with technical support department and product specialists to address customer requirements.

About you

• You pride yourself and gain great satisfaction in providing amazing customer service, and care about the support you give to staff.
• You have excellent communication skills, and stakeholder management.
• You have the desire to bring innovation to the solution process, thinking creatively and critically to ensure the best possible outcomes.
• You take your commitments seriously and don’t let others down. You always follow through on your responsibilities.
• You are resilient and a self-starter. You are motivated to get things done.
• You are knowledgeable, while still being curious to learn and adapt quickly.
• You love working in a small, collaborative team that enjoys having fun and supporting each other.

As the Indirect Sales Support Team Manager, you will play an important role in our growth. You will lead and inspire our Indirect Sales Support team, with the goal of growing our business tenfold over the next five years through strategic retail partnerships. Use your eCommerce expertise to optimize content and create long-term processes, ensuring that our products are properly set up and maintained. Your experience managing remote teams will be critical to our success. Join us and make a significant impact at Balsam Brands!

What you'll be doing:

Product Setup and Content Optimization

1. Oversees the setup and maintenance of new products on all platforms based on seasonal New Product Introductions (NPIs) or assortment expansion strategies.
2. Updates product content seasonally for SEO optimizations.
3. Gathers product details and assets, including photos and copy, to ensure comprehensive and optimized listings.

Monitoring and Reporting

1. Monitors order flows (Order Flow Monitoring):
   • Ensures orders are processed and shipped as planned for all retail partners, Amazon, Walmart, Target, Nordstrom, Nordstrom Rack, Pottery Barn, etc.
   • Collaborates with the operations team to address any delays or issues.
2. Monitors sales (Sales Monitoring):
   • Tracks sales performance by Retail Partner and Brand against projections.
   • Investigates and addresses any sales exceptions or discrepancies.
   • Performs partner site audits to ensure product listings are accurate and up to date.
3. Ensures product compliance and monitors accounts (Product Compliance / Account Monitoring):
   • Monitors account health and submits tickets to resolve issues.
4. Conducts In-Season and Post-Season Analysis:
   • Conducts sales performance reviews during and after sales seasons.
5. Monitors Inventory and Pricing Management:
   • Monitors inventory availability and updates retailer allocations based on sales performance.
   • Update pricing across retail partnerships.

Accounting Reconciliation

1. Collects and organizes reconciliation forms from partners into Excel sheets for accounting purposes.

Team Management

1. Leads and manages the Indirect Sales Support Team (2-3 direct reports).
2. Develops training templates and assists in building sustainable business processes for the team.
3. Provides regular updates on task completion, current projects, upcoming tasks, and backlog.

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

• Bachelor’s Degree in any field.

• Minimum of five (5) to 10 years of relevant experience in eCommerce, particularly in setting up products on retail/marketplace websites.

• Must have expertise in content optimization to boost conversion rates.

• Must have strong organizational and team management skills.

• Must have the ability to develop and implement efficient business processes.

• Must have the ability to perform in-season and post-season sales analysis.

• Must have strong analytical and problem-solving abilities.

• Must have excellent communication and interpersonal skills.

• Must be proficient in Microsoft Excel and other relevant software tools.

• Must have familiarity and experience with marketplace tools like Helium 10, Jungle Scout, etc.

• Must have the ability to quickly learn and train the team on new tools as needed.

• Must have attention to detail and a proactive approach to task management.

Location: The Indirect Sales Support Team Manager position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Summary of the Position

As a Customer Service Agent, your role is to help protect the brand from harmful content on various their various social media platforms and apps. Promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, issuing responses and engagement on their platforms and apps, conducting content moderation and ensuring a safe and positive experience for the German market.

Here’s What You Will Do:

• Use our online platform to monitor and engage with content seen all across social media platforms
• Responding to potential customers customer via chat, email, or direct messages
• Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
• Moderating mainly reviews on the different apps/platforms of the client you will be working with
• Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
• Closely work with the client to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
• Maintain constant communication with your manager to resolve any issues or questions

About Pearl:

Pearl connects top talent from around the world with US and EU based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Both of our founders are seasoned operators who have founded and sold multiple companies in the past. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants the opportunity to grow in a fast-scaling company.

Our core values:

- Highly enthusiastic. We’re curious about how the world works, care a lot about our work, and are excited to take on new projects.

- Empowers others. We’re here to help our teammates be their best selves and help nurture their growth.

- Wins. We’re tenacious in our ability to get something done and be a force of nature.

- Proactive and with a growth mindset. We’re interested in the continuous improvement of both ourselves and of our team’s processes.

- Creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.

About the role:

Role: Account Manager

Work Schedule: Full Time | 40 hours per week | 9 AM to 5 PM Eastern Time

Type of Contract: Independent Contractor

Salary: up to Php 45,000 per month depending on skills and experience

About the Job:

We're looking for a motivated and communication-savvy Account Manager to join our team. You'll become a trusted advisor for our US-based clients, fostering strong partnerships, driving results, and creating vibrant client communities.

Duties and Responsibilities:

• Be the Client Hero: As the primary point of contact for assigned US clients, you'll manage daily interactions, exceed expectations, and go the extra mile to ensure their satisfaction.
• Build Client Communities: Foster a sense of connection among our US clients by organizing events, creating communication channels, and offering networking opportunities to encourage collaboration.
• Drive Client Success: Partner with clients to define goals, tackle challenges, and provide ongoing support to optimize their results.
• Grow Happy Clients: Identify upselling and cross-selling opportunities while prioritizing long-term value and client growth.
• Deliver Projects Smoothly: Assist team members with project management for US clients, ensuring timely and successful completion.
• Make Data-Driven Decisions: Help generate client reports and analyze data to track progress, identify trends, and gather valuable Net Promoter Score (NPS) feedback to inform future strategies.
• Expand Our Network: Leverage strong client relationships to identify and secure referrals, fostering our business growth.
• Develop Your Leadership Skills: Participate in leadership development programs to hone your skills and prepare for future advancement within the company.

• Experience: at least 2-3 years of proven experience in account management, or related roles.
• Tech-Savvy: Proficient in the Google Workspace, video conferencing platforms, Notion, HubSpot and other CRM and project management tools
• Remote Ready: You're a pro at remote work, comfortable with the latest tech tools, and can collaborate seamlessly with a distributed team. Self-motivated and adaptable to remote work environments.
• Organized Chaos Tamer: You thrive in fast-paced environments, can juggle multiple tasks, and never break a sweat. Ability to work independently and manage your own schedule effectively.
• Discretion is Your Middle Name: You handle sensitive information with the utmost confidentiality and professionalism.
• Exceptional Communication: Your written and verbal communication skills are top-notch, ensuring that clarity and professionalism are your signature.
• Solver: Strong problem-solving and conflict-resolution abilities.

Nice to have:

• Background in leadership development, training, or coaching to provide additional support and guidance to clients, further solidifying your role as a trusted advisor

• Career growth
• 100% remote work
• Unlimited PTOs (after probationary period)
• HMO (after probationary period)

Salary: P40,000 – P50,000 monthly package

Schedule: Saturday - Wednesday, 1pm– 10pm (EDT), During Training: Monday - Friday, 9am - 6pm EDT

What are we looking for?

Skills Required:

• At least 3+ years of experience on a similar role preferably worked with a client on a similar industry.
• The ideal candidate will be confident, organized, analytical and have excellent customer service skills.
• Good level of numeracy and literacy skills.
• Ability to work in a fast-paced environment.
• An interest in or knowledge of cars/vehicles is an advantage i.e. type of cars.
  

What will you do?

• Provide outstanding and exceptional customer service.
• Handling any rental customer queries / bill queries.
• Supporting customers with rental bookings, changes or cancellations.
• Delivering prompt and professional solutions for customer inquiries via phone (GoTo Softphone PC App) and online chat (ZenDesk), etc.
• Direct or route customer calls to appropriate personnel for assistance.
• Providing feedback to managers on customer service issues to branches.
• Increasing feedback and star ratings for all branches.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Was founded in 1999, by the northwest based Hanley family. Over these two decades, has serviced more than 2 million customers in the UK and influenced the landscape of low-cost car rental by bringing technology improvements to customers such as self-checkouts and automated check-ins for safe and contactless rentals.

Today, we had over 3,000 vehicles and is one of the most dynamic companies in the short-term rental sector in the UK with the recent introduction of innovative products like CityCar247, which allows for a completely digitised customer journey and contact-free rental.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Summary of the Position

As a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

• Use our online platform to monitor and engage with content seen all across social media platforms
• Responding to potential customers customer via chat, email, or direct messages
• Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
• Moderating mainly reviews on the different apps/platforms of the client you will be working with
• Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
• Closely work with the client to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
• Maintain constant communication with your manager to resolve any issues or questions

As a SEO Manager, you will play a pivotal role in coordinating SEO efforts carried out by a team of Technical SEO Specialists. You will work closely with the Director of SEO to develop and implement effective SEO strategies, ensuring adherence to industry-leading standards and a commitment to quality. Your role will involve prioritizing tasks, evaluating completed work, and serving as a key point of escalation for Specialist team members.

Duties and Responsibilities:

• Collaborate with the Director of SEO to develop and implement SEO strategies.
• Actively participate in weekly SEO Meetings, contributing to problem-solving and team strengthening efforts.
• Conduct weekly Same Page meetings with Technical SEO Specialists to ensure alignment and progress.
• Serve as the first point of escalation for Technical SEO Specialists.
• Conduct comprehensive 'Find-and-fix' SEO audits on client websites using industry-leading SEO software and best practices.
• Review and address strategy-based SEO issues raised by Account Managers or clients.
• Collaborate with other SEO departments (Content, Local, Link Building) to achieve client and company objectives.
• Utilize data to inform and influence SEO strategies.
• Coordinate with other digital marketing departments (PPC, Social, D&D) to meet business objectives.
• Stay updated on SEO and integrated marketing trends.

• Analytical and perceptive individual with strong communication skills and the ability to collaborate effectively with diverse teams.
• Current knowledge of SEO practices and techniques is essential.
• Proven experience as an SEO Manager, SEM Manager, or similar role.
• Deep understanding of relevant and current SEO best practices.
• Knowledge of HTML/CSS is a plus.
• Experience with SEO reporting platforms such as Rank Ranger, Ahrefs, SEMRush, Agency Analytics, etc.
• Familiarity with relevant tools (e.g., Conductor, Screaming Frog, MOZ, Ahrefs, GSC) and web analytics tools (e.g., Google Analytics, WebTrends).
• Excellent communication skills and dependability.
• Strong organizational and leadership skills.
• Analytical mindset with numerical aptitude.
• Bachelor's degree in Marketing, Business, or related field.
• Technology Requirements: Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.
• Open to working Pacific Standard time, this means a graveyard shift for the Philippines.

Your Responsibilities  

As our Business Manager – Operations, you will be responsible for providing day–to–day support to our Chief Operating Officer (COO), a member of the executive team, based in Zurich, Switzerland. As her right–hand, you will support her in a variety of tasks, from administrative to strategic. Your ability to communicate, think critically, and manage projects will be key to your success. Among others, you will: 

• Monitor and report on the Operations division’s budget, initiatives and activities. 
• Act as the Operations Management Team’s secretary, document discussions, follow up on decisions and action items, and support the members as needed. 
• Create content for internal and external audiences, from analyst to the board level. Synthesize complex processes and situations into meaningful strategic and visual content. 
• Improve processes and identify areas of improvement across the organization to drive efficiency and effectiveness in planning, reporting and communication with the team and internal stakeholders. 
• Organize and execute team activities, provide ad-hoc administrative support, including expense management, travel, training and meeting arrangements, note-taking, and events planning and coordination 
• Own policies, processes, and internal tools together with the Executive Assistants/Administrative Assistants across different divisions 

Company Profile

Our client is a privately owned, independent company headquartered in Singapore and first established in 2004 with the sole intention of carrying out chemical distribution services, especially to commodity industries in many parts of the world.

The client provides excellent connectivity with emerging markets and firmly believes in timely and perfectly managed procurement services. They offer supply chain management services, inbound/outbound logistics, and chemical products consulting. The client services are always client-based and tailored to the needs and desires of each customer.

The client now operates in 12 regional offices and represents a growing number of businesses that are serving a variety of markets.

This is a great opportunity to gain experience in a company that ensures career advancement to the employees.

Job Overview:

As an Assistant Sales and Marketing Manager, the job will play a crucial role in supervising the sales activities from promotions up to purchase orders.

This job involves maintaining and generating businesses in the Philippines.

Duties and Responsibilities:

• Supervise all sales activities.
• Regular meetings with potential customers and Suppliers.
• Generate new sales. Sourcing for all potential suppliers and customers for the Philippines market.
• Responsible for the procurement from chemical manufacture companies in PH.
• Maintaining existing businesses with Philippines suppliers and customers.
• Other duties as assigned by management.
• Provide market insight for the sales of the company’s products.

• Bachelor degree in Chemical Engineering, Chemical Science, Marketing, or any related courses.
• With at least 3 to 5 years of experience in sales and marketing.
• Must have a background working in the chemical trading industry or manufacturing of raw materials industry.
• Having experience in trading/selling basic commodity/ chemical raw materials is an advantage.
• Good communication skills and fluency in English.
• Detail-oriented, humble, and has initiative to perform.

Job type: Permanent
Employment type: Full-time/Direct Employment
Schedule: Monday to Friday
8:00 am to 5:00 pm OR 9:00 am to 6:00 pm
Location: Ayala Avenue, Makati City (Onsite)
Industry: Chemical Trading / Manufacturing of Raw Materials

About Pearl:

Pearl connects top talent from around the world with US and EU based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

About the job
Role:  Operations Analyst
Work schedule: Full Time | 40 hours per week | Monday to Friday, 8 AM to 6 PM Pacific Time
Type of Contract: Independent Contractor
Salary Range: up to 2,000 USD per month (depending upon skills and experience)

About the Role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced company.

Duties and Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies.

• Bachelor's degree in Business Administration, Data Analytics, or related field
• At least 2-3 years of experience in operations, quality assurance, or customer service environments
• Proficiency in data analysis tools like MS Excel, SQL, Tableau and PowerBi, project management tool like Jira and Slack
• Knowledge of healthcare-specific terminology
• Project management experience is a plus!
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications, we only process one application at a time; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

_______________________________

About the job
Role:  Operations Manager
Work schedule: Full Time | 40 hours per week | Monday to Friday | Eastern Time,  can be flexible +/- 2 hours
Type of Contract: Independent Contractor
Salary Range: starting at 2,000 USD per month (depending on skills and experience)

_______________________________
About the Role:

We are looking for an experienced Strategy & Operations Manager who will provide support with clerical tasks, ensuring all related corporate procedures are well-organized and performed on time. A successful candidate should be able to act proactively and without guidance while understanding the executive's needs and adhering to its policies. 

Duties and Responsibilities:

• Data Management - This involves planning how and where to collect data, analyzing it, and setting a schedule for reviewing and reporting. This role also manages company documentation, ensuring it is clear and accessible for new hires.
• Operation Management - This person independently optimizes business operations, addresses bottlenecks, and acts as a strategic partner to drive growth and profitability. They must have a deep understanding of all internal processes.
• Customer fulfillment logistics - This includes handling financial transactions with manufacturers, coordinating the import and delivery of goods, and overseeing final delivery and installation. Effective communication with partners and customers is essential.
• Tracking and solving customer issues - Responsibilities include swiftly addressing customer problems with spa products, managing payments to service technicians, and ensuring service quality. Proficiency in all products is necessary.
• Special Projects - This role involves strategy, planning, and execution of new initiatives such as setting up manufacturing, opening retail stores, partnering with hotels, and launching new brands.
• Technician Community Management - This involves identifying, attracting, negotiating with, and engaging technicians. The role ensures technicians are well-trained, reliable, and satisfied working with the company.
• Research - Conducting research to find the best service technicians and delivery services in key markets to establish a strong logistics framework.

• A minimum of 4 years experience working in Engineering / Customer Experience / Logistics / Marketing)
• Profound experience with office management systems and procedures. Outstanding Office 365, Google Workspace, and Canva knowledge
• High attention to detail, exceptional organizational skills, and time management
• Strong verbal and written communication skills in English
• Entrepreneurial mindset and desire to be an entrepreneur or grow into a key role at a fast-growing startup
• Technical by nature, can grasp new tools and software quickly.

Job Summary: The Executive Assistant will be primarily responsible for managing customer service issues, coordinating with our factory, and overseeing operational tasks. This role requires excellent communication skills, problem-solving abilities, and the capability to hire and manage additional customer service representatives as needed.

Salary: PHP 35,000 - 40,000

Key Responsibilities:

**Customer Service:**

- Handle customer service issues, including product replacements and complaints, in a timely and professional manner.

- Maintain a high level of customer satisfaction by providing prompt and effective responses to customer inquiries.

- Develop and implement customer service policies and procedures to improve service quality.

**Operations:**

- Communicate regularly with our manufacturing partner to ensure production schedules are met and any issues are promptly addressed.

- Coordinate logistics for shipping containers, including scheduling cargo ships and arranging pickups at ports.

- Manage relationships with 3PL providers to ensure efficient delivery of products to US, UK, and EU markets.

- Oversee the transloading process when required, ensuring products are correctly transferred between locations.

- Monitor inventory levels and coordinate with the factory and 3PL providers to prevent stockouts and overstock situations.

**Team Management:**

- Assess the need for additional customer service representatives based on business demands.

- Recruit, train, and manage a team of customer service representatives as required.

- Provide ongoing support and development opportunities for the customer service team.

Qualifications:

- Proven experience in a customer service or operations role, preferably within a similar industry.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Ability to work independently and make decisions in a fast-paced environment.

- Experience in managing a team and coordinating with external partners.

- Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Wrist Shared Service Center is looking for a Continuous Improvement Project Manager who will be responsible for leading and managing business process improvement projects aimed at enhancing efficiency, quality, and customer satisfaction within WSC. You will work closely with cross-functional teams to identify opportunities, develop innovative solutions, and implement best practices to drive operational excellence and achieve strategic objectives. This role requires strong project management skills, deep expertise in continuous improvement methodologies, and the ability to lead change management initiatives effectively.

The Project Manager requires a strong background on Project Management, Process Improvement, Automation, and Team Leadership. You will play a crucial role of building up and shaping the direction of the Process Excellence (PEX) Function as we continue to expand and optimize our processes in WSC.

What you'll be doing:
Project Leadership and Management:

• Supervise a team of analysts and Six Sigma Belts.
• Provide mentorship and oversight for projects.
• Ensure alignment with organizational goals.
• Establish project objectives, scopes, and deliverables.
• Develop comprehensive project plans and schedules.
• Identify, develop, and drive process improvement projects.
• Lead the design, development, and piloting of business process optimization.
• Proactively identify and mitigate project risks.
• Provide clear direction, guidance, and support to project teams.

Process Analysis and Optimization:

• Conduct thorough analysis of existing processes.
• Construct project charters outlining roles, tasks, and budgets.
• Utilize data-driven insights and continuous improvement methodologies.
• Redesign processes, streamline workflows, and eliminate waste.

Change Management and Stakeholder Engagement:

• Develop collaborative relationships with leadership and service teams.
• Implement change management strategies.
• Drive process improvement delivery.
• Prepare and presenting business cases and management information reporting.

Performance Monitoring and Reporting:

• Define key performance indicators (KPIs) and metrics.
• Establish robust monitoring and reporting mechanisms.
• Lead the planning, design, and implementation of the center’s service management framework.
• Conduct regular service performance surveys.

Continuous Learning and Development:

• Stay abreast of industry trends and best practices.
• Share knowledge and best practices with team members.
• Mentor junior staff and contributing to organizational capabilities

What we're looking for:

• Bachelor's degree graduate, preferably in Business or Supply Chain Management.
• Strong expertise and practical experience in a wide range of continuous improvement techniques including TQM, lean, and six sigma methodologies.
• Certification at the Black Belt level preferred.
• Proven track record of leading and delivering complex improvement projects, achieving measurable results, and driving sustainable change.
• Excellent leadership, communication, and interpersonal skills, capable of effectively influencing and collaborating with diverse stakeholders.
• Advanced analytical and problem-solving abilities, proficient in data analysis tools.
• Proficiency in change management, project management methodologies, process mapping tools, and Microsoft Office.
• Experience in handling projects across various functions including Operations, HR, Finance, IT, Master Data, and Business Intelligence.
• 10+ years of experience in operations/technical management in a lean operations excellence environment.
• Minimum 5 years of experience in a shared service setup.
• Preference given to candidates willing or able to travel internationally.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work-setup: Hybrid

Job Title: Customer Service Representative
Working Hours: TBA
Monthly Salary: $900 - $1,500 USD
Industry: Personal Care Product Manufacturing

About the company:

The company is an Asian-American beauty brand that creates clean, high-performance complexion cosmetics and skincare infused with Superfood Science and Asian Rituals for a diverse, modern world. Inspired by superfood traditions and Asian rituals, this lifestyle was lived by generations of women and restored women’s complexion and confidence. 

About the role: 

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong desire to assist customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing support and ensuring their satisfaction.

Duties and Responsibilities:

Customer Support:

• Manage incoming customer inquiries through various communication channels, including phone, email, chat, and in-person interactions.
• Assist customers in resolving product or service-related issues efficiently and effectively.
• Provide accurate and up-to-date information about company products and services.
• Handle customer complaints with empathy and professionalism, aiming for effective resolution.

Record Keeping:

• Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
• Update customer information in the database as necessary.

Team Collaboration:

• Collaborate with cross-functional teams to address customer needs and improve overall customer satisfaction.
• Provide feedback to management on recurring issues and suggest improvements to customer service processes.
• Identify and escalate priority issues to the appropriate channels for timely resolution.

Product Knowledge:

• Stay informed about company products, services, and promotions to provide accurate and up-to-date information to customers.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.

• Minimum 3-5 years of experience in customer service or a related field.
• Previous e-commerce experience is required.
  
  

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in using computer systems and CRM software.
• Ability to remain calm and professional in challenging situations.
• Detail-oriented with excellent organizational skills.
• Positive attitude and a customer-centric mindset.
  
  

Education:

• High school diploma or equivalent required; associate or bachelor's degree preferred.

Job Objective

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for PFC products through active selling with the dealers and distributors that will translate to continuous growth in the market share within a territory. The position is also responsible for the collection of payments from customers ensuring that accounts do not go beyond the credit terms.

Key Duties and Responsibilities

Business Development in the Territory

1. Develops Territory Sales and Marketing plan that includes market analysis, projected sales growth and competitor information. 

2. Assists the National Sales Manager in business planning and recommends potential market areas in the designated territory.

3. Undertakes monthly market study on product price, price trend, competitor’s promotional activities, product placement, price positioning, distribution network and logistical support.

Credit & Collection Management

1. Ensures efficient collection from dealers/distributors accounts to ensure that they do not go beyond the agreed credit terms by regularly doing collection visits.

Distributor Management (Customer Relationship Management)

1. Provides assistance to the distributors in building his/her business through helping him/her in developing his/her sales strategies and in linking with sub-dealers and end-users (bakeries)

2. Assists dealers/distributors in the recruitment of sales personnel.

3. Trains the sales personnel of the distributor in the effective transfer of selling principles and techniques, product knowledge, market research, and information.

4. Provides technical assistance, e.g. baking demonstration to end users (bakeries)

5. Handles customer complaints. Assists in the warehousing concerns of dealers/distributors when needed. Coordinates with the Technical Service Analysts regarding quality issues of products.

6. Supervises the achievement of sales personnel under the distributor in the achievement of sales targets.

7. Monitors, analyzes and evaluates dealer/distributors’ sales achievement. Provides recommendations and solutions to findings.

8. Operates within the approved territory sales budget.

PE Project Coordinator

• ·       Assist in facilitation and planning of internal team huddles
• ·       Assist in planning and implementation of medium-large scale projects
• ·       Support project documentation, including schedules and timelines.
• ·       Monitor project progress and handle any issues that arise.
• ·       Prepare and deliver progress reports and presentations.
• ·       Help maintain comprehensive project documentation and plans
• ·       Collaborate with cross-functional teams to achieve project goals.
• ·       Support the development and implementation of project

Job Title: Influencer Manager

Schedule: PST/EST

Salary: $800 - 1,400 USD/month

Responsibilities:

Influencer Strategy Development:

• Develop and implement a comprehensive influencer marketing strategy that aligns with Obvi’s brand goals and marketing objectives.
• Identify and establish relationships with key influencers and brand ambassadors in the health and wellness space.
• Campaign Management:
• Plan, execute, and manage influencer campaigns from start to finish, ensuring timely delivery and alignment with brand messaging.
• Coordinate with influencers to create engaging content that promotes Obvi’s products and brand values.

Relationship Building:

• Build and maintain strong, long-term relationships with influencers, ensuring ongoing collaboration and partnership.
• Negotiate contracts and agreements with influencers to ensure mutually beneficial terms.
• Performance Tracking and Reporting:
• Monitor and analyze the performance of influencer campaigns using various metrics and tools.
• Provide regular reports on campaign performance, including insights and recommendations for optimization.

Brand Advocacy:

• Act as a brand ambassador for Obvi, ensuring influencers understand and effectively communicate our brand values and product benefits.
• Develop and implement strategies to increase brand awareness and loyalty through influencer partnerships.
• Content Collaboration:
• Collaborate with the content and marketing teams to ensure influencer content aligns with overall brand campaigns and strategies.
• Provide creative direction and feedback to influencers to ensure high-quality content creation.

Required:

• Experience in influencer marketing or social media management, preferably within the health and wellness or consumer goods sectors.
• Strong understanding of current influencer marketing trends and best practices.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency with social media platforms and influencer marketing tools.
• Analytical skills to assess campaign performance and make data-driven decisions.
• Experience with influencer marketing platforms
• Familiarity with content creation and editing tools

Preferred:

• A bachelor’s degree in Marketing, Communications, Public Relations, or a related field (preferred).

Are you a seasoned social media expert, who wants the freedom and flexibility to work from anywhere? Join our team today!

As a Social Media Manager, you will play a pivotal role in shaping our brand’s digital presence. Your mission: to create meaningful connections, amplify our message, and drive engagement across various platforms. If you’re passionate about social media, have a knack for strategy, and thrive in a dynamic environment, we’d love to have you on our team.

Responsibilities:

• Lead client retention efforts through SMS, newsletters, and emails.
• Coordinate major public relations announcements.
• Promote and oversee the maintenance of the mobile application.
• Continually monitor the company’s online reputation.
• Register the company in more than 150 directories.
• Gather client testimonials and reviews.
• Monitor statistics for lead-to-client conversions.
• Manage the growth and maintenance of the referral network.
• Oversee all marketing content creators.
• Prepare and deliver a comprehensive report on a weekly basis.
• Research local events for potential offline marketing opportunities.

• At least 1 year of social media account management experience. You’ve navigated the ever-changing landscape of likes, shares, and retweets.
• A Bachelor’s degree in Marketing, Communications, or a related field is preferred. Your academic foundation will complement your practical skills.
• Excellent English and communication skills are a must. Your words will shape our brand’s voice.
• You’re comfortable with social media analytics tools and can decipher insights like a pro.
• Think outside the box. Surprise us with fresh ideas and innovative campaigns.
• Juggling multiple tasks? No problem. Your multitasking abilities and attention to detail keep everything on track.
• Adaptability is your middle name. You thrive in a fast-paced environment where priorities shift.
• Confidentiality matters. You’ll handle sensitive information with care.
• Anticipate needs, propose solutions, and take initiative. We value proactive team members.
• Willingness to work on Pacific Daylight Time (PDT) schedule. Let’s bridge time zones together.
• Own a Laptop or Desktop with 8GB RAM, Core i5 or above, and Microsoft Office. Plus, a reliable internet connection (at least 10 Mbps).