Acceptance Solutions Service Enablement the team responsible for the end-to-end user journey and support servicing model for clients: Issuers, Acquirers, Processors, Technology Partners, and Merchant who accept and process digital and face to face digital transactions.  Acceptance Solutions is one pillar of the Value-Added Services global servicing and support team working with clients worldwide to develop and deliver the best servicing and support model for Visa.

The Service Enablement team is the liaison between Client Services and internal teams. This role is recognized as a thought leader and authority on client enablement functions and needs. This role prioritizes our customers and places them at the heart of our business operations, products, and enhancements. The goal is to offer positive experiences to our customers using common goals and data to drive improvements.

What You’ll Do, Day To Day.

• Hold teams accountable to improve the client experience through data driven projects that tie to OKRs and goals

• Maintenance and creation of all artifacts such as end to end journey maps

• Visio mapping to document regional and functional processes to highlight where we have differences and inefficiencies, and leverage as a tool to identify areas of opportunity. This will also serve as a resource to share with stakeholders

• Continuous improvement to existing services and processes

• Maintain a continuous path of global CS communication to provide timely feedback to Product 

• Identify/prioritize key product needs, dependencies with regions, define success measures and track status with internal teams

• Engage with Product to provide input to design, development, implementation, client engagement and support process with regional feedback and a client lens 

• Support Client Services as an escalation contact for improving the client experience

• Responsible for workflow assignments and maintain commitments toward taking initiative to resolve problems and meet deadlines

• Provide governance to meet target milestones

• Streamline internal processes to enhance effectiveness

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Manager

Schedule: Monday - Friday 8:00 AM -5:00 PM CST (10 PM - 7:00 AM PH Time)

Salary Range: 900 to 1,500 USD per month

About the Job:

We’re currently in search of an Operations Manager who will partner with the Operations Director with the day-to-day internal operations of the business. The person in this role will utilize Executive Assistant experience to enhance organizational efficiency and success with organizational, problem-solving, and project management skills.

We’re a growing consulting firm based out of Austin, TX, USA that helps enterprise technology companies solve complex commercial problems.

Duties and Responsibilities:

• Collaborate with the Operations Director to project manage the content editorial process, from drafting to publication.
• Coordinate & package content including proofreading & packaging final drafts, uploading content to Circle, Beehiiv, & LinkeIn, and scheduling content for publication.
• Support the Operations Director with managing accounts receivable.
• Oversee payroll and invoicing processes for accuracy and timeliness.
• Apply numerical and bookkeeping skills for effective financial management. Establish and maintain efficient filing systems. 
• Manage executive calendars and email inboxes.
• Expertise in various SaaS platforms for efficient workflow and collaboration.
• Embrace autonomy post-training, making logical decisions and meeting deadlines. 
• Desire to learn and execute content generation strategies. Interest in continuous personal and professional improvement.

Minimum Requirements:

• At least 5 years of related experience or equivalent.
• Proficient in using Microsoft 365/Teams, G Suite, Microsoft Office, Outlook, Asana, Gusto, and Canva.
• Experience in using a variety of SaaS platforms. 
• Experience with payroll and invoicing processes/ bookkeeping.
• Skilled at executive time management functions such as multiple calendar and email management.
• Proven experience running a content operations process, specifically drafting, packaging, and scheduling.
• 100% fluent in written & spoken English.
• Strong logical faculties & an analytical mind.
• Strong organizational skills & time management abilities.
•  Detail and process oriented.
• A solution-first orientation to troubleshoot and resolve issues.
•  An ability to communicate with top-tier professionals and executives in a professional manner.
• A dependable computer with access to an external monitor (Windows OS is strongly preferred).
• Dependable power connection and high-speed internet + backup hotspot.
• Willingness to log hours and activity in Hubstaff.
• Honesty, and a commitment to candid communication — even when it’s hard.

Expectations:
- Your manager will always be there for you when you need them, but…
- After training/onboarding, you’ll be trusted with a level of autonomy necessary for this role.
- You’ll be expected to hold yourself accountable to deadlines and goals.
- You’ll need to be able to think logically and make good decisions after you’ve settled in.
- We have a policy against logging/billing hours when you aren’t actively working.
- Communicate honestly, clearly, candidly, and in advance whenever possible.
- Communicate if you’re not going to reach 30-40 hours any given week, as soon as you possibly can (i.e. if you’re sick or lose power due to a weather event, please let us know ASAP).

Event Project Manager

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Lead event delivery of our immersive and engaging clinical trial training meetings (face to face and virtual)

Who We Are

IQVIA Medical Communications at IQVIA creates experiences that are effective and unexpected. We incorporate the latest research on adult learning principles and behavioural science. We use creativity to inspire and engage.

Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tightly knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and experience. We are continually pushing each other to improve our solutions and are in search of Event Project Managers to ensure the smooth and efficient delivery of our training solutions meetings.

About the Event Project Manager

The primary driver of in-person events, you would be project managing event deliverables related to a specific clinical study whilst keeping the IMC Project Manager (responsible for overall IMC study deliverables) abreast of status, progress, risks and issues. The Event Project Manager will work with Vendors and Venue Managers, Delegate Coordinators and Finance support roles as well as Strategy, Creative and Content teams developing project components and are responsible for ensuring events projects are delivered on time, in budget and exceed expectations.  

We’ll look to this role for their event project management expertise, good relational management skills, proficiency in vendor management, issue resolution and drive for quality delivery.

The Event Project Manager will oversee deliverables for face to face events and virtual engagements with direct responsibility for budget control, delegate management oversight, vendor liaison and an in-depth knowledge of event compliance regulations relevant to the healthcare sector.  Act as a central point of contact for internal and external clients, keeping them updated on status, anticipating their requests and proactively managing solutions.

This position is home based in collaboration with a global team at IQVIA and with our clients and healthcare professionals.

Activities may include:

• Coordinating or overseeing the delegate invitation, registration and travel logistics management for face to face meetings using preferred vendors and platform (Cvent, Amex, DMCs)
• Cost reconciliation
• Status reporting
• Contract review, terms and execution coordination
• Creating and maintaining event project plans
• Manage post meeting activities, reporting, follow ups and metrics

This position will require international travel

Who You Are

Seasoned:

You have proven experience in international event and relationship management demonstrating 5-7 years of delivering life sciences events. You are proficient in project management platforms such as Smartsheet and MS Project. You strive to provide quality customer service and have exceptional attention to detail. Experience of both live and virtual event delivery is preferred.

Collaborative:

You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren’t afraid of researching to find the answers.

Resourceful:

You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset.

Adaptable:

You continue to build on your event management skills by researching methodologies and keeping up with industry trends. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities.

Skills:

• Demonstratable knowledge of Project Management methodologies
• Organizing your tasks into workable plans
• Detail oriented
• Understand the importance of communication
• Knowledge of relevant platforms specifically Cvent, Zoom, WebEx
• Experience managing relationships and expectations with groups such as DMCs, AmEx, AV Suppliers

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Financial Operations Manager

Salary Range: USD 1,500 – 1,750/ month

Working Schedule : 7AM - 6PM EST, with 1 hour lunch break/ 50 hours per week

Holiday: Christmas (12/25), New Years (1/1) and others with more tenure

About the company:

The client is a family-owned e-commerce business selling metal pill cases. The business was started in December 2021 and has been run by two brothers since then from Washington, DC.

Our mission is to make exceptional pill cases and provide exceptional customer service. We have committed to these principles by keeping our fulfillment operation in-house and providing white-glove service to our customers.

After 2 years - we are now selling several thousand pill cases per month and looking to expand our Philippines-based team beyond customer service.

The Finance portion of this role (75%) will involve bookkeeping, accounting, financial reporting, and inventory planning. The Operations portion of this role (25%) will involve inventory purchasing and inventory management assisting the US-based team. 

Key Responsibilities:

The primary definition of this role is that you will be doing whatever the business needs most related to Operations and Finance. We are a startup and it is an all-hands-on-deck mentality. The tasks below are examples of the work that you will be expected to know already or learn very quickly.

You should be self-motivated and looking to work hard - as you will be expected to work hard, contribute, and execute without supervision to help the whole team. 

You should be very organized and detail-oriented.

Finance / Accounting (75%)

• Review transactions in Quickbooks, categorize them
• build rules to auto-categorize them to increase role efficiency 
• Quickbooks is expected to be fully up to date on a 1-day lag / daily basis
• Keep financial models, budgets and projections up to date
• Accessing sensitive financial data, reporting directly to CEO with daily business financial health reports

Operations (25%)

• Take current inventory numbers from Shopify, and update them in Quickbooks
• Take inventory delivery schedules and use it to update our payment schedules to suppliers
• Take payment invoice from supplier, check it against quotes, save data and documents, approve for payment
• Save all documents related to inventory purchasing 

• Skills: Bookkeeping & GAAP Accounting
• Should be knowledgeable in E-commerce industry
• Software (requuired): 
• Spreadsheets (Google Sheets or Microsoft Excel)
• Bookkeeping & GAAP Accounting (Quickbooks Online or Quickbooks Desktop)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

• At least 6 months CSR experience Voice account 
• Good written and verbal English communication skills
• Amenable to work ONSITE in Mandaluyong
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Operations Manager

Working hours: Monday to Friday, 9 AM - 6 PM California PST

Holiday/s: US Holidays

Salary Range: USD 900 - 1,500/month

About the company:

We are an Airbnb-type property management company based in California. We're seeking an Operations Manager to hire, with managerial experience in real estate property management. Our current team of 4 is fully based in the Philippines. Experience with Airbnb is a bonus but not required. Self-guided and self-initiating operational personality/mindset required. 

Duties and responsibilities:

• Someone who can bring stability to a team in the form of a manager
• Auditing, and checking the performance of the maintenance team
• Develop and implement various KPIs to measure and evaluate the performance
• Ensure that established KPIs are met and exceeded through continuous improvement initiatives.
• Oversee and ensure the cleanliness of units, maintaining high standards of hygiene and appearance.
• Implement organizational strategies to streamline maintenance processes.

• At least 3 years of relevant managerial-level experience.

• Must have real estate experience at a managerial level.
• United States real estate property manager experience preferred but not required.
• Tools: Open to any that candidates are skilled in to bring order to the team, Microsoft (i.e. Excel) and Windows also would be preferred.
• 99.9% uptime internet connection at your place of work.
• Personality and knack for “operations”. 
• Someone who can approach the problem creatively and calmly, and simplify complex issues with straightforward solutions. 

The Assistant Business Controller is responsible for all aspects of financial management, including partnership with key stakeholders, manage corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures.

He/she will play a crucial role in identifying and rectifying discrepancies while assisting in the establishment of effective control systems.

He/She plays an important role in supporting the achievement of the company goals and strategic decision-making process by making sure compliance with relevant laws and company rules.

Scope:

- Provide analysis and insight into financial reports to link them to company strategy. Interpret financial information to management while recommending further courses of action.

- Develop and implement effective commercial procedures to ensure that essential operational, commercial, and financial objectives are met.

- Playing key role on FP&A process and work with the MD to create immediate and future strategies for the organization’s planning, investment, and budgeting activities.

- Review past and present data as well as the organization’s projected future financial health to help management craft sound strategies for growth.

- Promote cost management initiatives and efficiencies, including but not limited to implementing and maintaining budgets, analyzing cost drivers, and identifying opportunities to improve operational efficiencies.

- Working with the company financial team to manage company cashflow, enforce internal controls and policies (J-SoX, US GAAP, IFRS, OGR and local GAAP).

- Drive/support ad hoc projects and tasks such as profitability analysis of new product development, business cases, capital investments, systems implementation and projects in Finance, gross margin analytics, management reporting.

Job Requirements:

- Academic Qualification: Bachelor/Master Degree

- Working experiences:

• Extensive working experience in an international commercial environment

• Proven skills in process and compliance management

• Strong accounting knowledge and experiences

• Knowledge of relevant ERP systems (JD Edwards) will be an advantage

• Strong analytical skills

• Excellent and effective communication skills.

• Flexible. able to work under pressure and meet deadlines. Remains flexible to deal with changing business requirements and can manage task variation and prioritize to ensure critical work tasks are completed on time, accurately and completely.

• 4 - 7 years' experience

- Proficient in the English language, both written and verbal

- Industry experience:

- IT skill and literacy: Excellent knowledge in MS office suite

- Travelling Requirements: As required

1. 3-5 year-experience in selling various Japanese ingredients and food products to

restaurants, Hotels and other institutions.

2. With strong communication skills and public relations abilities.

3. Can manage and maintain existing accounts and ability to expand customer base

by designing and aggressively implementing strategic sales plans to maintain the

company’s strong presence in the market.

4. Monitor the performance of the sales team.

5. Build and promote strong, long-lasting customer relationships by constantly

communicating with them and occasional visitations to understand their needs.

6. Identify and set sales goals, prepare sales reports and forecasts.

7. Motivate and train sales team.

8. Willing to work flexible hours occasionally.

9. Has a passion for cooking good taste for food and can cook and demonstrate

how to cook dishes in our you tube studio

10. Willing to work from Monday to Saturday, excluding holidays.

Preferably Marketing Graduate with 3-5 years experience in Sales

• Training & Development

• Train and supervise staff regarding handling of customers.

• Ensure all food safety procedures are strictly adhered to according to sanitary conditions.

• Work closely with management to meet revenue objectives by developing overall marketing

strategy.

• Implement appropriate strategies to improve sales.

• Ensure safety and cleanliness of the grocerant.

• Follow company policies and procedures regarding the handling of cash, property, products and

equipment.

• Audit inventory levels to ensure product availability and order products as necessary.

• Coordinate with HR Manager regarding erring employees for proper sanctions on violations of

company policies, resolve employee disputes.

• Manage and oversee the entire restaurant operation.

• Ensure customer satisfaction and deliver superior customer service.

• Respond efficiently to customer questions and complaints.

• Organize and supervise shifts.

• Manage and lead staff.

• Evaluate performance of each staff and provide Management with appropriate feedback.

1. Graduate of Hotel and Restaurant Management.

2. 2-year experience in a Japanese Restaurant as Manager. With Japanese food background and

has a good taste in food.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs   
• Good to excellent communications (both verbal & written) and detail oriented
• Ability to multitask (taking in calls and responding to email
• Organized and keen attention to details
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Adaptability - adapt to different customer personalities and scenarios
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Marketing Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (PST) / 12AM to 9AM (PH Time) 

Salary Range:  $900-$1300/ Monthly 

ABOUT THE COMPANY
The company is not just a platform; They're creating a movement to transform dentistry by inspiring dentists to take the best continuing education courses. The mission is to unite and elevate the dental industry through continuing education, enhancing treatment quality, reigniting passion, and changing career trajectories. Unfortunately, many dentists are unaware of vast opportunities, leading to a lack of fulfillment in their careers. They are committed to helping dentists find exceptional continuing education that fosters professional excellence and elevates dentistry as a whole.

RESPONSIBILITIES:

• Develop strategies and tactics to drive course registrations and elevate company brand.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels, including content creation, content curation, pay-per-click campaigns, publicity, social media, lead generation campaigns, copywriting, and performance analysis.
• Manage paid ad campaigns, including creating content, budgeting, and optimizing.
• Manage email campaigns, including copywriting and optimization.
• Produce valuable and engaging content for our website and blog that attracts and converts target groups.
• Build strategic relationships and partner with key industry players, agencies, and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Measure and report on the performance of marketing campaigns, gain insights, and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

QUALIFICATIONS:

• At least 2-3 years of relevant experience
• Strong communication skills, especially when dealing with US-based businesses.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)
• Demonstrable experience in marketing with the potential and attitude required to learn.
• Proven experience in identifying target audiences and leading cross-channel marketing campaigns that engage, educate, and motivate.
• Proven experience in paid ads management and email campaigns.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• BSc/MSc degree in Marketing or related field.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Technical Project Manager

Salary Range: 1000-2500 USD/month

Schedule: Flexible working schedule but must meet most of EST working hours

Responsibilities

• Take business requirements and generate well-defined technical tasks for the Tech team
• Collaborate closely with the Tech team
• Collaborate with all stakeholders to ensure proper tasking definition and prioritization
• Collaborate with leadership to create and update project roadmaps
• Track and report progress on a regular basis to key stakeholders.
• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Assign and oversee the daily tasks of Tech team while ensuring everyone is actively working toward established milestones
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Determine and define clear deliverables, roles and responsibilities for the team required for specific projects or initiatives
• Perform other duties as may be assigned

• At least 5 years of relevant work experience as a Technical Project Manager
• Previous experience in the e-commerce industry is preferred
• Knowledgeable in systems used in e-commerce such as but not limited to Shopify, Samcart, and others
• Excellent knowledge of servers and systems integration.
• Strong technical background with understanding and/or hands-on experience in ecommerce web technologies.
• Exceptional communication skills with a proven ability to deliver clear and concise messaging to a variety of audiences.
• Ability to foster and maintain relationships with key stakeholders.

About You  

Do you have strong self-management skills and solid business acumen to deliver agreed-on tasks within deadlines? Are you up for the challenge of managing a team of smart, dedicated co-workers? Are you proactive with strong communication and project management skills and can maintain a pragmatic approach without compromising quality? Do you have confidence in leading by example, and loyalty, commitment, and dedication to the goals of the company?  

If your answers are YES, then this is the perfect role for you! 

Your Responsibilities  

The Business Information Research (BIR) Operations Manager will oversee a group of BIR Leads and/or analysts who are responsible for the creation and maintenance of RepRisk’s datasets, with a focus on companies and infrastructure projects, which are vital inputs to the RepRisk® ESG Risk Platform. The BIR Operations Manager will oversee the development of the BIR Leads and the corresponding analysts, building a client centric culture to ensure performance standards are met and supporting the overall goal of establishing Manila as the centre of excellence for dataset management.   

The BIR Operations Manager will focus on the development and well-being of the team, while setting out individual roadmaps for the group’s future with the company and is expected to be a conduit for process improvements and strategic decisions. The BIR Operations Manager is also expected to collaborate with other divisions and Department Heads located in Asia, Europe, and North America in support of strategic projects and the company’s overall goals.  

This role will report directly to the Head of BIR in the Manila office.  

As a key player in our dynamic team  

• You work closely with the Head of BIR and the BIR Leads to ensure that requests from internal and external clients located across Asia, Europe, and North America are processed in a timely and accurate manner   
• You manage the BIR teams and resources to carry out multiple deliverables including projects and ad hoc tasks requested by various and at times, competing stakeholders by deliberating and identifying priorities based on agreed and committed goals and objectives 
• You support and contribute to the BIR teams development by conceptualizing, developing, and innovating processes in terms of quality and efficiency gains,  through the use of technology or other strategies   
• You help institute quality control mechanisms to ensure comprehensive and accurate coverage, as well as timely maintenance, of RepRisk’s datasets focused on companies and infrastructure projects, including structure and relationships (subsidiaries, affiliates, etc.) and associated corporate actions resulting from M&As, spin-offs, reorganizations, and other corporate actions   
• You coach BIR Leads effectively and set an example when it comes to data integrity, purposeful, open and solution-oriented communication, as well as performance monitoring and professional and personal development    
• You chair the weekly Business Information Research Council meetings whenever the BIR Head is away while proactively sharing acquired knowledge and contributing to corresponding projects on a regular basis 

The Customer Care Centre is responsible for delivering outstanding consumer experiences that are effortless and delightful. A Customer Contact Centre Officer plays a key role as the first point of contact for Electrolux Home Products consumers and customers. 

A Typical Day Working within the Customer Care Centre is a fast paced and dynamic role, with a number of teams working together to provide our consumers and customers with outstanding experiences. While the focus of each team may differ (as outlined in the Customer Care Centre Capability Framework) every Customer Contact Centre Officer may expect to be responsible for and/or involved in the following on a typical day;

• Managing consumer and customer enquiries by telephone or electronically
• Providing prompt responses and resolutions to customer enquiries ensuring an effortless and delightful experience
• Handling and resolution of consumer and customer complaints from initial contact to finalisation
• Obtaining and evaluating all relevant information to handle enquiries and complaints
• Processing sales orders, forms, applications and requests
• Seeking assistance and / or escalation to the appropriate designate when required to enable the resolution of issues
• Following designated processes and procedures to complete workflow tasks using a range of systems
• Maintaining accurate records of customer interactions and transactions
• Recording relevant details of enquiries, comments and complaints
• Liaising with internal customers, partners, including distribution, factory, service, parts and field team members to delivery outstanding consumer experiences
• Efficient use of CRM and ERP systems
• Attending and participating in product, systems and site training as required.
• Working to a roster to meet the evolving business demands of a 7 day National Customer Care Centre
• Understanding relevant sectors of the Trade Practices Act, Consumer legislation and WHS Legislation

Looking Influencer, Blogger, Youtuber Etc.

Offer To Influencer Advertising Project.

Chatting in different platforms of Social Media

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

-No Experience

English Well

Typing Skill Well

Social Media Platforms (Fb, Tiktok, Ig, Etc)

-With Experience

With Marketing Experience

Telemarketing

With Sales Experience

With Customer Service Experience

Deployment Area: Capella Building, Filinvest Alabang Muntinlupa City

Salary : 30,000 Php / Mth

Work Hours :12h

Food Allowance : 3,000 Php

Transportation Allowance : 2,000 Php

Performance Bonus – 10,000 Php – 60,000 Php

Are you a dynamic and experienced Assistant Revenue Manager? We are currently seeking someone to join our team who can play a pivotal role in optimizing our revenue streams, implementing pricing strategies, and ensuring financial success. If you have a proven track record in revenue management and a strategic mindset, we invite you to apply for this exciting opportunity. Join us in making a significant impact on our organization and take your career to the next level. Apply now!

Position: Assistant Revenue Manager

Monthly Salary: Up to 1,600 USD/month (Depending on the interview result and client’s approval)

Working Hours: Tuesday to Saturday, 9 am to 5 pm Eastern Time

Holidays: Some US Holidays

Duties and Responsibilities:

• Develop and implement effective revenue management strategies.
• Monitor market trends and competitor activities to identify revenue growth opportunities.
• Analyze data and financial reports to assess revenue performance.
• Ensure listing ratings and status are in a good position.
• Forecast revenue trends and make recommendations based on pro forma targets.
• Identify areas for improvement in revenue processes and implement enhancements.
• Utilize revenue management tools and software to enhance efficiency.
• Perform property analysis reports.
• Carry out tasks given by the Rev Manager Lead.
• Develop pricing recommendations based on market trends and property performance.

• At least 2 years of experience is required (as an Assistant Revenue Manager in the hospitality industry; Short Term Rentals preferred)
• Proficiency with Google Suite - especially Google Sheets & Google Drive
• Strong analytical and financial modeling skills.
• Familiarity with revenue management software/tools.
• Results-driven with a focus on achieving revenue targets.
• Ability to adapt to changing market dynamics.
• Strategic thinking and problem-solving skills.
• Positive attitude and a willingness to learn
• Highly organized, documentation-oriented
• Strategic and mental agility
• Proficient understanding of American cultural and societal norms
• Excellent internet speed with backup to ensure BCP (Business Continuity Plan)
• Excellent communication and writing skills are preferred

Plus / Good to Have:

• Someone who has worked with OTA (Online Travel Agencies) such as Airbnb, Vrbo, Booking.com, Etc.
• Someone who takes criticism as constructive rather than negative.
• Background in Property Management
• A Communications Degree is a plus

We are seeking a dynamic and results-driven individual to join our partner team at CloudQwest Solutions. As an IT Solutions Sales Manager, you will be responsible for driving the sales of IT solutions and services to meet revenue targets. This is an exciting opportunity for someone with a strong background in IT sales and a passion for driving business growth within the IT industry.

Responsibilities

• Develop and implement sales strategies to drive revenue growth and achieve sales targets
• Build and maintain strong relationships with key clients and partners
• Identify and pursue new business opportunities, including lead generation and prospecting
• Collaborate with internal teams to develop customized solutions for clients, based on their specific needs and requirements
• Prepare and present sales proposals, presentations, and contracts
• Negotiate and close sales deals, ensuring customer satisfaction and retention
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide regular sales reports and forecasts to management

• Bachelor's degree in Business Administration, Marketing, Information Technology, or related field
• At least 5 years of experience in IT solutions sales, with a proven track record of achieving sales targets
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients and partners
• Strong business acumen and strategic thinking
• Experience in selling IT solutions and services, such as software, hardware, cloud services, or IT consulting
• Knowledge of current IT trends and technologies
• Proven ability to negotiate and close sales deals

Salary: P100,000 – P150,000 (Monthly Package)

Schedule 8:30AM EST – 5:30 PM EST

What are we looking for?

Skills Required:

• Thorough understanding of key IT concepts and familiarity with network infrastructure
• Ability to manage multiple personality types and cultivate buy-in from various departments
• Ability to manage multiple ongoing engagements and work under tight deadlines
• Ability to think critically
• Ability to work well with a team in high-pressure situations

Nice to have:

• Formal training or certifications pertaining to project management, e.g., PMP, CAPM, Project+, ITIL, Prince2
• Familiarity with ticketing systems, e.g., AutoTask, ConnectWise, TrackIT, FootPrints
• Experience with IT-monitoring tools, e.g., N-able, Kaseya, SolarWinds

What will you do?

• Participating in all managed services calls with clients and account managers.
• Reviewing managed service tasks/upgrades, and open tickets.
• Conducting kickoff meetings/calls for onboarding new clients and coordinating all tasks throughout.
• Providing accurate, timely, and detailed documentation of all technical and client-care issues.
• Facilitating communication—at regular intervals—between clients, account managers, engineers, and management.
• Acting as an internal liaison between various departments, including executive management, engineering, sales, administration, and technical writing.
• Cultivating client relationships through phone calls and proactive service offerings.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top IT services provider in New York City. They specialize in helping businesses with their IT needs, from choosing and installing hardware and software to making sure everything runs smoothly in the long term. They're especially focused on ensuring that a company's IT systems support its overall business goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Growth Marketing Manager

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

• Create 5-10 videos every week for TikTok and YouTube shorts.
• Create and execute effective growth marketing strategies to increase brand awareness, reach, and engagement.
• Assist in testing ad creatives, acquisition channels, and strategies.
• Manage social media accounts and engage with the audience to build brand loyalty.
• Collaborate with cross-functional teams to ensure cohesive brand messaging and consistent customer experience.

• Proven experience as a Growth Marketing Manager or any similar role.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Familiarity with any music-making application.
• Has experience with D2C, consumer apps, games, entertainment, and the like.
• Understanding of social media platforms and their algorithms.
• Experience with testing ad creatives and analytics tools.
• Portfolio required.

Ideal/Nice To Have/Preferred:

• Has experience and interest in music.

Position: Customer Service Agent

Working Hours: 9AM - 5PM PST (Should be amenable to work during weekends, days off during the weekdays.)

Salary Range:  USD 800 - USD 1500/month

Job Summary:

We are seeking a highly motivated and organized individual to join our team as a Remote Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to our clients and assisting with various administrative tasks as needed. The ideal candidate should have excellent communication skills, be able to work independently and have a keen attention to detail.

Tasks:

• More technical experience in electronic products.
• Understand problems clients face with their products.
• Answer tickets and resolve issues of customer with their products.
• Respond promptly to customer inquiries via phone, email, and chat, and provide accurate and helpful information.
• Handle and resolve customer complaints and issues in a timely and professional manner.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation.
• Collaborate with other team members to ensure consistent and efficient customer service delivery.
• Identify and escalate complex customer issues to the appropriate personnel.
• Update and maintain customer information and records in the company database.

Qualifications:

• Minimum of 3 years of experience as a Technical Support Representative.
• Tools: Gorgias and Shopify (big plus and preferred)
• Seeking a candidate who is experienced with electronic products and understands how they work.
• Proven experience in customer service, preferably in a remote or virtual environment.
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office and Google Suite.
• Comfortable using various online platforms and tools such as CRM systems and project management software.
• Ability to work independently and take initiative.
• High school diploma or equivalent; some college coursework or degree preferred.

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

• Provide excellent hygiene treatments and recommendations to customers.
• Provide feedback to superiors on the service concerns of the customer.
• Maintain in good working condition all equipment, tools, mobile phones, vehicles and other items provided by the company for work purposes.
• Plan out and carry out the route to ensure timely arrival in all treatment sites.
• Efficiently manage the use of chemicals and other pest control consumables.
• Ensure proper SOP is followed for the warehouse, stock inventory & disposal process, and stocks issuance.

Do you have what it takes? If you want to be considered for this role you will need:

• Must know how to drive 4 wheel vehicle or motorcycle
• With Professional Driver's License (Restriction 1,2,3)
• College Graduate/Level Or Vocational Course Graduate
• Graduate of Agriculture or any related course is an advantage.
• Fast Learner and can work with minimum supervision.
• Good communication Skills and Customer Service Oriented
• Willing to be trained for career growth.
• Willing to work at Night Shift
• Male and/or Female are welcome to apply

Are you interested? Here's what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks
  

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

We are seeking an ambitious and driven Assistant Finance Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Finance Manager works closely with the Regional Head of Finance and the Accountant, as well as the rest of the Finance Team, to ensure the smooth running of the day-to-day financial transactions, such as processing payments, maintaining cost reports and managing invoices. The core focus is to maintain the financial health of the business, ensuring we use our resources beneficially.

ROLE AND RESPONIBILITIES

• Build solid relationships and give financial support across all departments and to vendors.
• General journal entries, cash flow projection, bank reconciliation, bills and payments, and ensuring all data is tracked daily.
• Record accounts payable and accounts receivable and prepare proof of payments and debit note invoices to respective parties on a timely basis.
• Handle a complete set of accounts independently and prepare month-end closing, balance sheets and P&L statements timely and accurately.
• Assist in preparing monthly consolidated accounts, landlord reports, tax computations and filing, year-end audit, and liaising with auditors to collate the requested documentation.
• Perform invoice billing and liaise with the operation team in resolving billing issues.
• Liaise with internal stakeholders to get accurate data on actual costs incurred.
• Monitor cash flow position and forecast with division inputs to provide bi-weekly updates.
• Support monthly payroll and keep organised records.
• Perform daily accounting duties, including financial reporting functions, bookkeeping, transaction reconciliation and identifying discrepancies, budgeting and cash flow, and giving biweekly updates.
• Process invoice billing and follow up operations team with clients, suppliers and partners as needed.
• Proactively identify and resolve accounting and financial errors and suggest process improvements.
• Assist with preparing monthly deck presentation and presenting on calls.
• Track and reconcile bank statements.
• Perform any ad hoc tasks as assigned.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

EXPERIENCE AND REQUIREMENTS

• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Detail-oriented and able to work under pressure and adapt to a fast-paced environment.
• A University Degree is an advantage.
• 2+ years of work experience in an Accounting or Finance related field.
• Proficient use of Microsoft Office and Google Suite.
• Bookkeeping knowledge.
• Previous experience in online accounting software such as Xero is an advantage.
• A good team player.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business would be an advantage.
• Fluent in English.

WHAT WE OFFER

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations 

Job Description:

Forecasting
 Support the Head of Commercial Philippines with inputs for an accurate sales forecast
 Responsible for the accuracy and currency of data in CRM tools (Salesfore)
Offers & Sales
 Responsible for Sales campaigns for assigned accounts as per her/his mandate, including
achievement of financial objectives (Gross margins, Down and final payment collection)
 Support the preparation of winning offers with accurate sales inputs-capture plan, sales
strategy, strategic paper, win price, drivers to customer satisfaction based on market
knowledge
 Negotiate and conclude contracts within the delegated mandate
 Escalate for approval to the relevant management any deviations to the policies beyond the
delegated mandate
 Responsible for timely payment collection
Marketing & Communications
 In coordination with the region, develop new marketing tools and materials to answer to
local market developments
 Develop and conduct exhaustive market research analysis (EMS, O&G and Mining)
 Take lead in organizing events to support strategic objectives
 Gather and monitor customer fleet evolution (including pre-owned entries and exits)
 Analysis of competitors; marketing and sales initiatives, fleet evolution

 Participate to the Front Office team (Clear & Efficient Front Office) for the assigned accounts
Customer Satisfaction
 Responsible for the identification and measurement of all Sales drivers of Customer
Satisfaction for the assigned accounts
 Responsible for the continuous improvement of Customer Satisfaction with regards to Sales
activities for the assigned accounts, in line with the Regional Customer Satisfaction Plan
Business Development
 Support implementation of AH or Regional Business Development initiatives. Provide return
of experiences.
Compliance
 Apply Airbus Helicopters Ethics & Compliance policy at all times
 Contribute to BDSI Files preparation as required
 Collect “Know Your Customer / AML “ inputs on time for proper assessment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Salary: P80,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM US Eastern Time Zone)

What are we looking for?

Skills Required:

• SEC Reporting experience.
• Strong working knowledge of US GAAP.
• Strong organizational, communication and interpersonal skills.
• Strong work ethic and the willingness to take “ownership” of your tasks.
• Bachelor's Degree (Minimum) or Masters in Accounting or CPA required.
• Public Accounting / Auditing Background preferred but not required.
• Full Cycle Accounting experience including close and financial statements required.
• Strong Skills in QuickBooks and MS Office Required.
• Ability to work under pressure and meet deadlines.
• Self-starter with independent decision-making skills.

What will you do?

• Supervise staff and oversee closing of several companies’ books. On a timely basis, analysis specific companies’ activities including agreements, resolutions, other documents and record necessary entries to reflect current transactions.
• Reconcile and analyze books and records and quickly and efficiently adjust books to reflect GAAP.
• Prepare SEC filings such as 10-K, 10-Q, S-1, management discussion and analysis and review of iXBRL while interacting closely with auditors and lawyers.
• Prepare full financial statements and notes to financials including balance sheet, income statement, statement of changes in stockholders’ equity and cash flow statement. Prepare books for monthly  and quarterly reporting.
• Prepare and review audit supporting schedules and complete disclosure and inquiry checklist for quarterly reviews and annual audits.
• Analyze and explain differences from previous quarter. Assist in developing accounting policies and procedures in accordance with GAAP. Assist partners with various projects.
• Documentation of technical accounting memos for recent accounting pronouncements and complex accounting transactions

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A leading financial accounting and consulting firm that specializes in SEC financial reporting and financial accounting services for public companies located domestically and internationally with a strong presence in China. Our team works closely with internal management to provide all aspects of chief financial officer and financial reporting services to companies and we have a strong commitment to client service, quality control, and professionalism. We understand the issues public companies faces and we know how to respond to these issues.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position                           : Operations Manager 

Working Hours           : Central Time, 10am-7pm with weekend (still to be finalized)

Holidays                     : US of PH Holidays

Salary Range                        : 900-1500 USD/month

About the Company

The company is a provider of high quality new and used shipping containers, with the director having +- 15 years experience in container sales, transport and conversions. 

Main Responsibilities

• Take ownership of all operational aspects within the organization.
• Maintain a meticulous record of delivery and order schedules, ensuring timely and accurate execution.
• Demonstrate exceptional organizational skills to effectively track and analyze performance metrics.
• Drive efficiency by implementing streamlined processes, maintaining a proactive approach to operational excellence.
• Oversee and manage day-to-day operations, ensuring smooth and effective execution of tasks and responsibilities.

Tools to use 

• Google Suite
• CRM platforms
• Office 365
• Google Workspace
• Facebook Business Manager.

• Proven experience managing operations.
• Proficiency in preferred tools such as Google Suite, CRM platforms, Excel, Microsoft, and Facebook Manager.
• Demonstrated experience, especially in basic math calculations related to product costs and delivery.
• Strong communication skills, ensuring effective collaboration and information dissemination.
• Exceptional organizational abilities to manage varied tasks and responsibilities efficiently.