SUMMARY OF JOB DESCRIPTION

The Compliance Manager assumes a pivotal role, ensuring the security of the company’s information and adherence to security policies, regulatory requirements, and industry standards. Responsibilities encompass managing PCI DSS compliance, conducting risk assessments and mitigation of potential risks, as well as overseeing compliance initiatives. Collaborating with cross-functional teams, this person shall align security strategies with business objectives, fostering a culture of heightened security awareness. The candidate should have a good grasp of information security and risk management concepts and must be able to correlate these to the needs of the company. Being able to communicate effectively with business and technical people and having a robust understanding of the business, fintech industry, and its regulatory requirements is vital to this role.

JOB DESCRIPTION:

Set the information security and compliance strategy roadmap and align with the overall business strategy and objectives

Establish, maintain and implement information security policies, procedures and guidelines

Monitor and manage PCI DSS compliance by ensuring timely resolution of issues and completion of all necessary activities

Liaise with the auditors/PCI QSA and internal teams during audits and gather evidence

Ensure compliance with regulations under BSP, data privacy and payment carda brands

Maintain an information security awareness program which include conducting information security trainings and awareness campaigns within the company

Monitor the company’s cybersecurity risk profile by performing risk assessments and recommending appropriate mitigation measures

Monitor for potential security incidents and participate in the incident response

Stay updated on the latest security threats and vulnerabilities and ensure that the internal network and applications are secured

Advise the management and be the focal point of concerns regarding information security and data privacy

Provide support in projects and other security endeavors from time to time

• EDUCATION Bachelor's degree in IT or related field (e.g. Information Management, Computer Science, Accounting, or equivalent)3-5 years of experience in cybersecurity, GRC (Governance, Risk and Compliance) or IT auditing, preferably with 2 years in a managerial or supervisory roleBackground on the fintech or banking sector with solid understanding of relevant regulations under the BSP, AML, payment card industry and the Philippine Data Privacy ActEXPERIENCEComprehensive knowledge on PCI DSS requirements and has direct experience on managing or assisting in PCI DSS auditsKnowledgeable on various security/risk management standards and frameworks (e.g., ISO 27001/31000, NIST CSF) and performing risk assessmentsKnowledge or experience in management of security functions including network security, application security, vulnerability management, incident response, disaster recovery, etc.Excellent oral and written communication skillsStrong analytical and problem-solving skillsIT security certifications and trainings (e.g. CISSP, CISA, CISM, PCI DSS, CPISI, etc.) an advantage, but not mandatory.

This role is perfect for an experienced Customer Service Representative who desires to be part of a rapidly growing company that has a diverse team all around the world.


Company Profile:

Our client brings greater business efficiency and value to self-storage operators by automating the lien to auction process. Using an AI-enabled SaaS solution, they simplify the cumbersome task of managing delinquent tenant accounts from notification and advertisement through to auction.

Since launching in 2020, our client has emerged as a trusted partner in self-storage, bringing the benefits of automation to a rapidly growing commercial real estate sector.

Our client operates in the Self-Storage Real Estate prolific industry. The market counts more than 65,000 Locations across the US. They provide an automation solution that provides value to self-storage operators in several meaningful and proven ways. Automating the payment collections to avoid the lien process risks, maximize revenues, payments, reduction of bad debt and overall consistent tenant collection reminder experience. They currently automate the liens for clients located across all states. Their company is growing fast, is building up its talented leadership team to maximize quality growth and leadership in the marketplace.

Overall purpose and responsibilities of the role:
The Customer Service Representative will play a crucial role in ensuring the satisfaction and success of the customers, you will be main responsible in providing exceptional support, address inquiries and resolve issues using Zendesk to enhance the overall customer experience.

Duties & Responsibilities:


1. Customer Support: Respond to customer inquiries promptly and professionally via various channels, including email, chat, and phone, utilizing Zendesk as the primary support platform.Assist customers with product-related questions, technical issues, and general queries.Provide step-by-step guidance on software usage, features, and troubleshooting, leveraging Zendesk's features for efficient issue resolution.

2. Issue Resolution: Investigate and analyze customer issues to identify root causes and provide effective solutions, using Zendesk's ticketing system to manage and track customer cases.Collaborate with the technical support team to escalate and resolve complex technical problems, documenting the resolution process within Zendesk.

3. Product Knowledge: Maintain a deep understanding of our SaaS products and stay updated on new features and updates, updating Zendesk's knowledge base for customer self-service.Educate customers on the benefits and capabilities of our software, utilizing Zendesk for creating and sharing relevant documentation.

4. Customer Education: Conduct product demonstrations and training sessions for customers to enhance their understanding and utilization of our SaaS solutions, leveraging Zendesk for scheduling and tracking training sessions.Develop and update knowledge base articles and tutorials in Zendesk for self-service customer support.

5. Customer Feedback: Actively gather customer feedback and insights to share with the product development team for continuous improvement, using Zendesk surveys and feedback tools. Advocate for customer needs and preferences within the company to drive enhancements to our SaaS offerings, with Zendesk as a central platform for feedback aggregation.

6. Documentation: Maintain accurate and detailed records of customer interactions, issues, and resolutions in Zendesk, ensuring data integrity and accessibility for future reference.

7. Cross-functional Collaboration: Collaborate with sales, marketing, and product teams to ensure a cohesive customer experience throughout the customer lifecycle, utilizing Zendesk integrations to streamline communication and information sharing. Provide insights to the sales team based on customer interactions to support upselling and retention efforts, with Zendesk as a central repository for customer information.

Skills & Qualifications:

• High School diploma is required; bachelor’s degree is preferred.
• Minimum of 4 to 5 relevant experience in customer service, preferably in Saas or technology-related industry.
• Proven 3 years of experience using Zendesk.
• Familiarity with CRM software and support ticketing systems
• With technical aptitude and the ability to quickly learn and understand software applications.
• With customer-centric mindset with a passion for delivering exceptional service.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced and dynamic environment.

Position : Social Media Marketing Manager

Holidays : US or PH Holidays

Salary Range : 800-1200 USD/month

Working Hours : M-F, flexible but needs to be available EST (client usually works as early as 3am-6am EST)

Main Responsibilities

• Assist with planning, scheduling, and management of organic content calendar (daily)
• Oversee organic content redistribution across all social media platforms (daily)
• Twitter / X
• LinkedIn
• Threads
• Instagram
• Facebook
• Pinterest
• YouTube
• Oversee audience engagement across all social media platforms (daily)
• Replying to comments on my posts
• Leaving comments on other people’s posts
• Track organic content performance across all social media platforms (daily)
• Upload & schedule email newsletters (weekly) - Mon/Wed/Fri
• Track email newsletter performance (weekly)
• Attend team meeting on Mondays at 11 AM ET (weekly)
• Attend 1-on-1 meeting @ date TBD (weekly)
• Analyze organic content performance to identify new trends and opportunities (weekly)
• Report on organic content performance across all platforms, along with best-performing posts & formats (weekly)
• Report on organic content performance across all platforms, along with new trends, opportunities, and best-performing posts & formats (monthly)
• Design and build out new opt-in pages, landing pages, and sales pages (as needed)
• Create new images, diagrams, slide decks & other visual assets in Canva (as needed)
• Set up & implement new email automations (as needed)
• Set up & implement new software tools & tech integrations (as needed)

Tools to use 

• Social Media Platforms
• Canva
• Asana
• Slack
• Google Workspace
• Notion

• At least 1-3 years of experience
• Familiarity with various social media platforms
• Some experience with tools like Asana, Slack, Google Workspace, and Notion

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Address concerns via incoming calls   
• Answer inquiries thru intercom 
• Do outbound calls to nurses and facilities    
• Complede side project assigned by the client if there's any           

Monthly Salary: PHP 21,000

• At least 6 months of BPO experience
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site Shaw Mandaluyong

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Business Development Manager

Working hours: Monday - Friday, 8 AM - 4 PM GMT / 4 PM - 12 MN PH Time

Holiday/s: PH Holiday + 10 days paid leave

Salary Range: $1,200 - 1,800/month (can be up to $2,000 for exceptional candidates)

About the company:

The company is a tool safety company focusing on compliance with a range of products for both the distribution and end-user markets.

Part of our growth plans includes a full range of projected safety lighting for use in production and industrial facilities across the UK to reduce the accidents that occur within warehouses and on sites where forklifts and people share the same space.

The decision-makers for purchasing such solutions are normally the Health and safety director or the operations director.

Duties and responsibilities:

• Conduct market research to identify suitable target customers
• Contact them by telephone to introduce the company/products.
• Build and nurture strong relationships with key decision-makers in the industry, manufacturing storage, and distribution industries.
• Actively prospect, pitch, and warm up leads for the senior consultants to take forward
• following a site consultation you will produce the quotation and monitor all followup
• Prepare and deliver persuasive sales presentations, proposals, and contract negotiations tailored to the needs of clients.
• Track and analyze market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement.
• Collaborate with the customer success team to ensure a smooth onboarding process and ongoing support for educational clients.

• Bachelor's degree in Business Administration, Education, or a related field.
• An MBA (Master of Business Administration) is a plus.
• Proven track record (5+ years) of success in business development or sales.
• Proficient in using CRM software (Hubspot preferred) and other sales productivity tools.
• Excellent English-speaking communication, negotiation, and interpersonal skills with the ability to engage with customers effectively.
• Passion for safety and a deep understanding of the challenges and opportunities in the industrial sector.
• Self-motivated with a proactive and results-oriented mindset.
• Ability to work independently as well as collaboratively in a team environment.
• Exceptional organizational and time management skills with the ability to prioritize tasks effectively.

10 days paid leave + PH Holiday

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other dep

Monthly Salary: PHP 21,000

• At least 6 months BPO experience
• healthcare experience a plus
• Excellent communication skills (both verbal & written) and detail oriented.
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES!!

Position:  Project Manager - Admin Assistant

Working Schedule:  Mondays to Fridays, 9:00 AM - 5:00 PM CST | 11:00 PM - 7:00 AM PHT
Salary Range:  $900 - 1500 / Monthly 

ABOUT THE ROLE:

We are seeking a highly organized and detail-oriented Project Manager to join our team and support our operational staff in managing and executing projects efficiently. The ideal candidate will play a crucial role in enhancing communication, organizing project information, and assisting in various administrative tasks.

RESPONSIBILITIES:

• Collaboration: Collaborate with various departments to facilitate effective communication and workflow.
• Project Communication: Receive and manage all project-level communication to ensure an additional layer of checks and balances.
• Scheduling: Efficiently manage and coordinate schedules, appointments, and meetings for executives and team members. Process scheduling for all team members on a central calendar so all team members may have visibility, including organizing project-specific recurring meetings and team meetings. Assist with scheduling for the executive leadership team on all meetings, business travel, and coordination on individual ELT calendars.
• Project Tracking: Support project management activities, including tracking timelines, deadlines, and deliverables. Communicate with respective project managers on upcoming deadlines and deliverables to ensure we are on time and within budget.
• File Organization: Assist in organizing and maintaining files, documents, and other records. Make recommendations to improve organization & guide team members on how/where to find project material. Organize all project information into respective DropBoxes, ShareFiles, and Monday Folders for easy reference by the entire team. Organize company and project-specific records for the executive team.
• Executive Support: Maintain individual folders for executive team members, providing seamless access to relevant information.
• PR/Marketing Assistance: Assist the CEO in PR and marketing efforts to contribute to the overall success of our projects.
• Inbound Inquiries: Handle and respond to inbound inquiries promptly and professionally.
• Meeting Support: Act as a scribe during team meetings to ensure comprehensive documentation of discussions and completion of action items.

Minimum Requirements:

QUALIFICATIONS:

• At least 2-3 years of experience in the role
• Good to Excellent communication skills both written and verbal.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365, etc.)
• Knowledge in using Dropbox, Monday.com, ShareFiles, and any other project management tools.
• Someone who embodies values and demonstrates resilience, confidence, and initiative.
• Tech-savvy with the ability to work with digital tools, communication platforms, and project management tools. 
• An individual prepared to take on various roles and effectively manage extra responsibilities.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SERVICE REPRESENTATIVE

Work Hours : Flexible working days with 2 days off, 8am-5pm (1 hour break), UK timezone

Holidays : TBD

Pay Range : $800-1,500 USD per month

Duties and Responsibilities:

• Communicate with customers via online platform Zendesk logged in as info@theturmeric.co, and responding via email, live chat and social media.
• Provide customers with expert help and advice on the full product range and be able to knowledgeably describe the incredible benefits of the product range. (Basic templates provided).
• Proficiently resolving product or service problems such as order/subscription queries, delivery issues, transaction problems/issues; determining the cause of the problem; explaining the best solution to the customer to solve their problem and provide a timely follow-up to ensure the outcome is to their satisfaction.
• Work with the TTC team to help develop ideas and initiatives to support a first-class customer experience.
• Share insights with the TTC team regarding customer needs and feedback, actions and remedies.
• Building a positive and happy relationship with all TTC customers by communicating with them following the TTC Brand guidelines.

Written

• Minimum 1 year of experience
• Good to Excellent Communication and written Skills
• Good problem-solving and analytical skills.
• Excellent Computer/digital/smartphone literacy.
• Knowledge of CRM or Customer Service Platforms such as Zendesk. (Training can be provided)
• Ability to remain professional and considerate with customers and with a willingness to go the extra mile to help.
• Fun, optimistic, and happy with a bright outlook.
• Reliable and flexible, ability to work in a team and independently.
• Effective Communication: The customer is always right, offer a positive can-do approach to the customer
• Technical knowledge: You will likely need to know a bit of Technical/industry knowledge to effectively solve problems.

Position: Social Media Manager

Working Hours: Flexible with overlapping hours in Central Standard Time

Salary Range: 900-1300 USD

Duties and Responsibilities:

• They would start with posting daily for 20 social media accounts. The number of posts and accounts would scale up as systems and skills are refined. 
• They would engage with the audience by liking posts, and responding with gifs and pre-approved phrases.
• (We will provide all of the photos.
• We may provide some of the copy, but they should be expected to create that themselves the vast majority of the time.)

Requirements:

• With at least one year of experience. We would like to see some of the accounts that they've managed.
• who is Good with communication skills
• who is fluent in English 
• who is a self-starter, reliable, responsible, and professional 

Holiday : TBD

Position: Website and CRM Manager

Work Hours (Client): Mondays to Fridays 9AM - 5PM Pacific Time

Work Hours (MNL): Mondays to Fridays 1AM to 10AM PHT

Pay Range: $1000 - $1800/month

Company/Client Overview:

The client is a leading review platform dedicated to providing comprehensive and user-friendly resources on hearing aids and hearing health. Their website, powered by Webflow, offers in-depth editorial content, comparative analyses, interactive tools like hearing tests, and audio files for side-by-side hearing aid comparisons. They are committed to improving hearing health through accurate, up-to-date information and advice.

About the Role:

Their CRM, powered by Hubspot, keeps the community engaged with educational content and support. They are seeking a skilled Website and CRM Manager with a passion for SEO and content management to implement our website's day-to-day operations

Duties and Responsibilities:

• Update the site to improve its health (tags, structure, image compression etc)
• Input important data (prices, reviews, content)
• Track site rankings on Google and identifying opportunities for improvements (we use Ahrefs for tracking)
• Monitor Hotjar, Looker Studio and Google Analytics for user experience issues or opportunities
• Manage and create Hubspot workflows (content will be authored by our team)
• Track email performance and make suggestions to increase email engagement
• Input and format blog posts written by our head audiologist
• Contributing to brainstorms related to new features and content (based on what we are seeing)
• Work closely with the founding team to determine weekly and monthly priorities (manage up effectively)
• Collaborate with our development agency to manage projects and update website sections.
• Comfortable using Webflow and Hubspot (with training). 
• Should be curious with a passion to figure things out and improve our overall offering. 
• Should have a strong understanding of SEO best practices, and be capable of driving user engagement through effective content management. 
• Should have a foundational understanding of CRM flows and best practices.

• 2+ years of experience as a Website and CRM Manager
• Proven experience in website and CRM management
• Proficiency with Google Analytics, Looker Studio, and other SEO tools
• Familiarity with Hubspot and Webflow
• Familiarity with digital tools and digital marketing
• Strong understanding of SEO, content management
• Excellent project management skills and the ability to work with cross-functional teams
• Strong attention to detail and the ability to manage multiple projects simultaneously

We are looking for an experienced Country Manager Philippines to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Tagalog speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

Summary of the Position

As a Customer Service Agent, it is your responsibility to act as a liaison between the management team and its customers. Gaining experience in managing customers' queries and concerns in a professional manner through constant communication, and ensuring the protection or brands from harmful content on various social media platforms. You will be trained and have experience in communicating effectively with customers,  analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

• Solve customer problems in a professional and timely manner
• Send follow-up emails/messages to the customers regarding their concerns
• Respond to potential customers by providing accurate information about our products and services
• Use our online platform to monitor content
• Maintain constant communication with your shift manager to resolve any issues or questions
• Closely work with clients to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
• Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo
• Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
• Work with various brands from different industries to detect, review and monitor all kinds of content 

1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT.

1GLOBAL (https://www.1global.com/) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all.

But that's not all. We've recently unveiled a game-changer: BetterRoaming (https://www.betterroaming.com/). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming.

We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights!

The Role

Become part of our dynamic, highly-dedicated and multi-lingual team of Customer Service Agents! We provide telephone and online services support in German, Spanish, Polish, Dutch, French, and English to our business customers, from Monday to Friday.

Currently, we're looking for a talented individual to join our German support team. Business Proficiency in English is also essential as it's our primary business language.

We are open to hire candidates in Lisbon (Portugal), and Manila (Philippines).

What you will do:

• Acting as first line support to our corporate customers – aiming to solve their technical queries by phone and email
• Tracking, collating and responding to customer issues within agreed timescales
• Escalating and liaising with our Technical Support (TS) in Portugal for more complicated cases
• Working closely with Service Account Managers to help develop, grow and retain customer accounts

What you will bring:

• Thorough working knowledge of Microsoft Office, ticketing systems and customer service procedures.
• Knowledge of supporting GSM
• A professional telephone manner and call management skills
• Outstanding written and verbal skills in your first language- German is required
• Excellent written and verbal English skills – able to take technical information and translate into easily understandable language for customers.
• Exceptional customer relationship management skills – including handling complaints effectively
• Good teamwork, organizational and time management skills
• Excellent analytical and problem-solving skills
• Good attention to detail and the ability to understand and follow technical processes accurately
• You may have gained this experience by working, for example, in Helpdesk, Customer Service or Call Centre roles; Mobile Handset support roles; the Telecoms sector: both GSM and VoIP.

Why 1GLOBAL?

Embarking on a journey with 1Global is an opportunity to be a part of a team that's shaping the future of telecommunications and technology. Your contributions will be valued, your ideas will be heard, and your career will soar to new heights:

• Pioneering Innovation: At 1Global, we're not just keeping up with industry trends, we're setting them. You'll be at the forefront of cutting-edge technology and telecommunications solutions.
• Global Impact: With offices in 12 countries and services reaching worldwide, your work has the potential to make a truly global impact.
• Diverse and Inclusive Culture: We're not just a team; we're a tapestry of diverse perspectives and backgrounds, woven together for a common purpose. Your unique viewpoint is not only respected but cherished.
• Professional Growth: We're committed to helping our team members grow and develop. You'll have access to ongoing mentorship and opportunities for advancement.
• Exciting Challenges: Our industry is dynamic and ever-evolving. You'll face new and exciting challenges that will keep you engaged and motivated.
• A Growing Brand: With our rapid growth, you'll be part of a company that's not just succeeding, but thriving.
• Great Benefits: We offer competitive compensation packages, comprehensive health insurances, and other perks to ensure our team members are well taken care of.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Social Media Manager

Working hours: Monday-Friday, 9 AM EST

Holiday/s: US & PH Regular Holidays

Salary Range: $800 - 1,000/month

About the company:

We bring Craft Cocktails to events & Host Cocktail Classes. 

Duties and responsibilities:

● Post and Schedule photos & videos on.. 

○ Instagram 

○ Facebook 

○ LinkedIn 

○ TikTok 

○ YouTube 

● Track and measure analytics 

● Create weekly, monthly, and quarterly content campaigns 

● Manage Engagement 

● Schedule our Cocktail Classes 

● Willing to take on any other Social Media & Admin related tasks as needed 

• Has worked as a social media manager for established brands before
• Ability to Post, Schedule, and Track analytics on Social Media

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position: Property Manager

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (10:00 PM to 6:00 AM Philippine Time

Salary Range: $1500-2000 per month

About the role:

Candidate for this position must be extremely organized, methodical, diligent and have experience with Property Management and Leasing in New York City. This is a high-level position with a focus on administrative responsibilities. This person must be self-motivated, must have good judgment, common sense and be able to speak to tenants, vendors, attorneys, and ownership.

This position requires HUGE attention to detail. This person must respond to e-mails and phone calls at a rapid pace and be able to operate in an incredibly busy environment. We are looking for somebody who has a background with fair market leasing, rent stabilized leases, DocuSign, calendar invites, violations, maintaining organized electronic and physical files for tenant files and legal. We would like someone who is familiar with leasing procedures and overseeing all aspects of the move-in and move-out process. This person will be the tenant’s go-to person for all questions and concerns during their tenancy. This role encompasses many high-level administrative responsibilities not just limited to leasing.

Responsibilities:

Tenant Relations

• Maintain high customer service standards. Promptly respond to all resident requests within 24 hours during regular office hours from Monday-Friday, and work with residents and maintenance to minimize and resolve resident problems and complaints.
• Manage all work orders – from dispatching maintenance to completion of each work order, property manager must ensure all work orders are completed in a timely manner and that the resident is satisfied. Must be able to prioritize the urgency of work orders and requests, as well as follow up after completion.
• Must be reachable and responsive after office hours via email to help manage emergency building issues (this happens occasionally – i.e. if there’s a big storm).
• Communicate clearly and effectively with residents, other employees, vendors, supervisors and ownership in written and verbal form.
• Should have a basic understanding of rent charges, lease issues and other landlord-tenant matters.
• Distribute all building related community-issued notices (i.e., bad weather, emergency, access, notice of new ownership, new policies, etc.)

Leasing/Management

• Leasing – have a basic understanding residential and commercial leases.
• DHCR – must have an understanding of rules and requirements
• Coordinate and complete move-ins, move-outs, apartment turnovers in a timely fashion, management welcome packages
• Maximize resident renewals and manage the lease renewal program for fair market and stabilized tenants – maintain a lease renewal overview
• Leasing - work closely with the Legal Department concerning non-payment, eviction and collection cases

Administration

• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure compliance with local laws, inspections, tests, etc. for each property.
• Coordinate building inspections, access for construction, etc. by obtaining permission to enter units
• Ensure all property management invoices are reviewed and either approved or sent back to the vendor for further clarification and/or changes
• Establishing and maintaining files and records, reports and systems needed to effectively manage the properties according to policies and procedures established by the company
• Manage property violations and work with specialists to remove violations
• Upon acquisition of a new property, need to contact tenants, transfer all utilities, collect all relevant information about the property and ensure all vendor contracts are in place

• Must have Real Estate Building managing experience.
• Must be able to work and multi-task in a fast-paced environment
• US experience strongly preferred
• Very strong organizational skills, physical and electronic filing management, prioritize critical deadlines
• Personable, understanding of client/customer service – be able to build rapport with tenants and work with a variety of personalities
• Well-versed in handling lease contracts and the leasing process (our leasing is in-house)
• Experience with Rent Stabilized Properties is a plus

TBD

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

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FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

JOB SUMMARY:

We’re seeking an experienced Amazon Web Services (AWS) or Azure cloud engineer who has expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate will have a firm grasp of emerging technologies, platforms, and applications and an ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance, application deployment experience, developing operational excellence for our clients will be key to help building out a successful team.

• Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company.

• Define and document best practices and SOP’s regarding application deployment and infrastructure maintenance.

• Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design.

• Manage cloud environments in accordance with company security guidelines.

WHAT YOU WILL BE DOING:

• At the direction of lead architects, develop and implement technical efforts to design, build, and deploy cloud applications, including large-scale data processing, computationally intensive statistical modelling, and advanced analytics.

• Participate in all aspects of the software development lifecycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.

• Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures.

• Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary.

• Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity.

• Devise innovative ideas for solving hard technical problems involving distributed systems, scale and security and translate these ideas into designs and implementation.

• Implement best practices when it comes to availability, scalability, operational excellence, and efficiency.

• Engage with application developers throughout the full development life-cycle – from inception and design to deployment, operation, and iterative development.

WHAT YOU WILL NEED:

• Must have experience - Architecting, designing, developing, and implementing cloud solutions on AWS platforms.

• Nice to have experience - Database architecture, EKS/AKS, Kubernetes, docker, akamai, ServiceNow ticket management, Terraform, CI/CD

• More than 3 years of relevant work experience

• Must be willing to work onsite (twice a week). Office location is Ecoplaza Bldg, Chino Roces Extension, Makati City (near Magallanes MRT Station)

• Must be willing to work on a morning shift (8:00am to 5:00pm)

• Proven ability to collaborate with multidisciplinary teams of business analysts, developers, data scientists, and subject-matter experts.

• Hands on experience developing and engineering software and consumer facing applications.

• Familiarity with Domain Driven Design and Event Driven Architecture

• Experience working with SQL Server databases.

• Experience working in a distributed, cloud-based environment using Azure/AWS (Docker/Kubernetes)

• Experience with Service Oriented Architecture applications and cloud-based services, preferably AWS.

• Experience with modern SDLC tools, branching strategies, and ability to develop and enforce CI/CD practices.

• Experience working with Linux/UNIX, Docker, Windows

• Systematic problem-solving approach with excellent communication skills and a sense of ownership and drive

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for a Finance Analyst to focus on Revenue Management and to manage all financial transactions, from fund allocation and deployment, to wallet movements and token buy and sell, to token and NFT investments, and all relevant data tracking for BreederDAO’s gaming operations such as, but not limited to, gas expenses, token purchase and current value, NFT purchase and current value, vesting schedule, etc. To be successful in this role, you should have previous experience with bookkeeping, auditing, understanding of token gains and losses (both realized and unrealized), and a flair for spotting numerical mistakes. Ultimately, you will provide us with accurate quantitative information on the company's financial position, liquidity, and cash flows of our business.

Responsibilities

• Responsible for the maintenance and completion of complex accounting activities, including compiling, analyzing, posting, and reporting complex financial information particularly on token and NFT movements in a timely and accurate manner.

• Ensure the proper tagging of transactions, and accurate reporting and modeling of financial data specifically relating to gas transactions, purchase and current values of token holdings, purchase and current values of NFT holdings, fund deployment.

• Accurate reporting of wallet movements.

• Ensures accuracy and completeness of Gaming Operation’ Financial Statements.

• Monitor financial performance and identify areas for improvement.
• Collaborate with other departments to identify areas for operational improvements to ensure cost effectiveness and efficiency.
• Prepares and distributes various financial reports and models on Gaming Operations BU for Department Heads, Executives, Investors, and DAO Members.
• Develop and implement cost control and revenue management strategies to maximize profits and minimize expenses.
• Recommends effectiveness of investment allocation based on financial data and models presented and created by the same.
• Attends to any ad hoc tasks that may be assigned from time to time
• Other tasks may be assigned

• Accounting experience (at least 1 yr)
• Crypto and Web3 experience is a must.
• Bachelor's degree in accounting, business, finance, economics, or a related field.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Preferably with previous experience establishing and automating financial processes.
• Proficient personal computer skills including G SUITE (Gdocs, Gsheets, Gslides etc.)
• Proficient financial analytical skills and ability to research variances.
• Ability to maintain the highest level of confidentiality.

About Ofload

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry

In Australia, currently 30% of trucks drive empty and a further 50% are under utilised amounting to mass efficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads and planted over 11,000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry.

About the Role

This is a remote position which opens to candidates based in Philippines, covering the late hours for the Australian Customer Service Team.The role is responsible for the shift starts 5am-1pm (Australia Timezone ) = 3am-11am (Philippines timezone, until 7th April then 2am to 10am)

What You'll Do

• Develop and manage relationships with existing customers
• Support the Operations team at Ofload in the daily business
• Handling inbound queries via phone, email, live chat and social media
• Proactively contacting our carriers to confirm delivery status and obtaining necessary paperwork
• Listening and engaging with customers directly, to understand their needs, continually providing updates with a customer first approach
• Ensuring all communication is accurate and of a high standard.
• Record and modify customer information on our database
• Verifying proof of deliveries to ensure they meet specific requirements and communicating to carriers in circumstances where they need to be rejected
• Data entry, ad-hoc administrative tasks when needed

What You’ll Bring

• A driven and flexible approach, embracing our values
• Exceptional communication skills, fluent English
• Highly organised, self motivated with excellent attention to detail
• Customer Service experience preferred
• Proficient at using data software, including MS Excel
• Demonstrate initiative, with the ability to multitask and prioritise in a fast paced environment
• We are growing and you will be someone who is comfortable with change in a fast paced environment.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you
• Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

U-BIX Corporation is seeking an experienced Accounting Manager to oversee and manage the accounting functions for our affiliate, Bravo Best. The Accounting Manager will ensure the accuracy and integrity of financial information, adherence to accounting standards and company policies, and timely reporting.

Responsibilities:

• Manage and supervise the day-to-day accounting operations of Bravo Best
• Ensure accurate and timely recording of financial transactions
• Prepare and analyze financial statements and reports
• Coordinate with external auditors for the completion of audits and preparation of financial statements
• Provide guidance and support to the finance team on accounting matters
• Collaborate with cross-functional teams to improve financial processes and controls
• Ensure compliance with relevant laws, regulations, and accounting standards
• Manage the cash flow and working capital of Bravo Best

Requirements:

• CPA license is required
• Bachelor's degree in Accountancy or related field
• At least 7 years of experience in accounting, with at least 2 years in a managerial capacity
• Strong knowledge of accounting principles, standards, and practices
• Proficiency in Microsoft Office applications and accounting software
• Excellent leadership and communication skills
• Attention to detail and accuracy
• Ability to work independently and collaboratively

• CPA license is required

• Bachelor's degree in Accountancy or related field

• At least 10 years of experience in accounting, with at least 2 years in a managerial capacity

• Strong knowledge of accounting principles, standards, and practices

• Proficiency in Microsoft Office applications and accounting software

• Excellent leadership and communication skills

• Attention to detail and accuracy

• Ability to work independently and collaboratively

FINANCE

• Monitors, analyzes and reports periodical actual financial performance in comparison to budget submitted to senior management
• Provides financial advisory support on business, brand and financial plans
• Analyzes overall financial results and determines underlying reasons for any deviation which will be raised to functional heads for appropriate action
• Proposes and drives cost saving initiatives to businesses/functions
• Develops financial plans using business valuation tool, for strategic investments/ divestments for management approval
• Establishes financial model with banks, treasury, taxation and controlling in order to ensure optimum cash flow, financing cost and capital employed at competitive rates
• Establishes and oversees maintenance of controls over cash flows and payments authorization to safeguard corporate assets.
• Establishes a system of internal controls and oversees implementation and monitoring
• Oversees and aligns accounting and financial systems
• Drives identification and implementation of revisions / improvements to internal financial systems and procedures
• Oversees coordination and monitoring of compliance implementation and activities
• Assist in the development of systems to provide monitoring and enforcement of policies for all financial activities
• Leads the implementation of financial policies, systems and procedures; facilitate in providing support for financial management oversight, analyze budgets, preparation financial reports, assist in making recommendations to management on budget expenditures and maintenance contract standards
• Establish work priorities and ensure deadlines are met and procedures followed
• Assures protection for the assets of the business through internal control
• Provides financial, fiscal and accounting advice, direction and leadership to senior management
• Ensures compliance with tax regulations and generally accepted accounting practices
• Oversees structuring, drafting, negotiating and closing of commercial transactions
• Ensures support on commercial disputes/litigation management and develops risk mitigation strategies

ACCOUNTING

Leads, direct and final checking on the following:

• Journal Entry
• COGS/Inventory Value
• Inventory balance of distributor
• Sale by Products – Shipments and local
• Budget Control – Analysis and basic reporting
• Statutory ACC – Journal entry/ reporting
• Budgeting & Forecasting System (FUSION)
• Review financial analyses, summaries, management reports and other special reports as required, and submits to RHQ and LTD the reports to wit:
• Accounting Report
• Consolidation Package
• Inventory Information, Balance & Movement
• Sales Report
• Bank Balance information
• Cash Flow Forecast

TEAM MANAGEMENT

• Builds an effective team committed to delivering stretch targets and achieving both short-term and long-term business objectives.
• Provides clarity on the goals and objectives to be achieved by the team.
• Ensures development of skills and abilities through ongoing feedback, coaching and training/development opportunities
• Oversees and drives overall performance management and talent management of the team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Business Development Account Manager

Work Hours: M-F; 8:30 AM-5:30 PM EST/9:30 PM-6:30 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

Account Management, Business Development, and Admin tasks

• Identify and qualify the leads that will be provided.
• Reach out to new and existing leads and schedule meetings.
• Management of LinkedIn leads.
• Serve as the direct contact for clients.
• Be involved and participate in client meetings.
• Other administrative tasks, like responding to emails, managing and updating CRM, and creating proposals and presentations in PowerPoint).

• At least 1 year of previous experience in the role or similar.
• Sets goals and reports back progress towards goals.
• Excellent proficiency In English both written and verbal.
• Familiarity with HubSpot and MS Office Tools.
• Can work independently and with minimal supervision.
• Comfortable in a client-facing role.

SEARCHING FOR INDIVIDUALS OF FILIPINO NATIONALITY AND CANDIDATES

Job Title: Property Manager

Work Hours: M-F, Flexible (overlap at least 4 hours between 9am-5pm) EST

Pay Range: $900 - $1,500/month

Support Shepherd is seeking a dedicated and experienced Property Manager to join our team. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maximizing property performance.

We are seeking a highly motivated and experienced Property Manager to join our team. The Property Manager will be responsible for overseeing the day-to-day operations and maintenance of our real estate portfolio, ensuring tenant satisfaction, and maximizing property value.

Responsibilities:

Tenant Relations: 

• Manage tenant inquiries, concerns, and requests promptly and professionally. 
• Ensure a high level of tenant satisfaction through effective communication and problem-solving. 

Property Maintenance: 

• Coordinate and oversee property maintenance, repairs, and renovations as needed. 
• Regularly communicate between tenants and maintenance staff to ensure maintenance is performed timely and effectively. 

Leasing and Marketing: 

• Advertise and market vacant units to attract and retain tenants. 
• Screen prospective tenants, conduct background checks, and execute lease agreements. 

Financial Management: 

• Prepare and manage property budgets, including rent collection and expense tracking.
• Ensure timely payment of property-related bills and invoices. 

Compliance and Legal: 

• Stay updated on local, state, and federal housing laws and regulations. 
• Ensure properties are in compliance with all relevant codes and regulations. 

Reporting: 

• Provide regular reports to senior management on property performance and financial status. 

Team Management: 

• Oversee maintenance and administrative staff as needed. 
• Collaborate with the development team on property improvement projects.

• 1-3 years of property management experience

• Excellent communication and customer service skills
• Strong problem-solving skills and attention to detail
• Ability to create more efficient systems & processes

Nice to have:

• Proficiency with rent manager
• Accounting experience

TBD

• This person is responsible for managing the Accounting functions and operations of U-Bix affiliate, ensuring the accuracy and timeliness of financial information, ascertaining the propriety of financial transactions in conformity with accounting standards, company policies and procedures.
  
• Responsible for providing support the operations of the Affiliates in the areas of financial control, financial reporting, general and payables accounting budgeting, cost accounting and taxation.
  
• Responsible for managing external audit engagement and coordination completion and filing of audited financial statements and statutory financial reports.
  
• Coordinates closely with U-Bix Treasury for efficient management of Affiliates' cash to ensure timely payment of financial obligations and maintaining adequate cash required for operations.
  
• Coordinates closely with U-Bix Tax team for efficient management of Affiliates' tax obligations to ensure accurate and timely filing and payment.
  

• Must be a CPA
  
• Must be a graduate of Bachelor's Degree in Accountancy
  
• Must have at least 10 years relevant experience, at least 2 years of which are in managerial capacity
  
• With advanced knowledge in general accounting, financial planning and analysis
  
• Proficient in Microsoft applications
  
• Knowledgeable in automated accounting systems
  
• Proficient in the preparation of management reports and presentations
  
• With excellent leadership skills
  
• Highly proficient in problem-solving and decision-making
  
• With with good financial reporting and analysis background