Managers in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.

FINANCE

• Monitors, analyzes and reports periodical actual financial performance in comparison to budget submitted to senior management
• Provides financial advisory support on business, brand and financial plans
• Analyzes overall financial results and determines underlying reasons for any deviation which will be raised to functional heads for appropriate action
• Proposes and drives cost saving initiatives to businesses/functions
• Develops financial plans using business valuation tool, for strategic investments/ divestments for management approval
• Establishes financial model with banks, treasury, taxation and controlling in order to ensure optimum cash flow, financing cost and capital employed at competitive rates
• Establishes and oversees maintenance of controls over cash flows and payments authorization to safeguard corporate assets.
• Establishes a system of internal controls and oversees implementation and monitoring
• Oversees and aligns accounting and financial systems
• Drives identification and implementation of revisions / improvements to internal financial systems and procedures
• Oversees coordination and monitoring of compliance implementation and activities
• Assist in the development of systems to provide monitoring and enforcement of policies for all financial activities
• Leads the implementation of financial policies, systems and procedures; facilitate in providing support for financial management oversight, analyze budgets, preparation financial reports, assist in making recommendations to management on budget expenditures and maintenance contract standards
• Establish work priorities and ensure deadlines are met and procedures followed
• Assures protection for the assets of the business through internal control
• Provides financial, fiscal and accounting advice, direction and leadership to senior management
• Ensures compliance with tax regulations and generally accepted accounting practices
• Oversees structuring, drafting, negotiating and closing of commercial transactions
• Ensures support on commercial disputes/litigation management and develops risk mitigation strategies

ACCOUNTING

Leads, direct and final checking on the following:

• Journal Entry
• COGS/Inventory Value
• Inventory balance of distributor
• Sale by Products – Shipments and local
• Budget Control – Analysis and basic reporting
• Statutory ACC – Journal entry/ reporting
• Budgeting & Forecasting System (FUSION)
• Review financial analyses, summaries, management reports and other special reports as required, and submits to RHQ and LTD the reports to wit:
• Accounting Report
• Consolidation Package
• Inventory Information, Balance & Movement
• Sales Report
• Bank Balance information
• Cash Flow Forecast

TEAM MANAGEMENT

• Builds an effective team committed to delivering stretch targets and achieving both short-term and long-term business objectives.
• Provides clarity on the goals and objectives to be achieved by the team.
• Ensures development of skills and abilities through ongoing feedback, coaching and training/development opportunities
• Oversees and drives overall performance management and talent management of the team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Business Development Account Manager

Work Hours: M-F; 8:30 AM-5:30 PM EST/9:30 PM-6:30 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

Account Management, Business Development, and Admin tasks

• Identify and qualify the leads that will be provided.
• Reach out to new and existing leads and schedule meetings.
• Management of LinkedIn leads.
• Serve as the direct contact for clients.
• Be involved and participate in client meetings.
• Other administrative tasks, like responding to emails, managing and updating CRM, and creating proposals and presentations in PowerPoint).

• At least 1 year of previous experience in the role or similar.
• Sets goals and reports back progress towards goals.
• Excellent proficiency In English both written and verbal.
• Familiarity with HubSpot and MS Office Tools.
• Can work independently and with minimal supervision.
• Comfortable in a client-facing role.

SEARCHING FOR INDIVIDUALS OF FILIPINO NATIONALITY AND CANDIDATES

Job Title: Property Manager

Work Hours: M-F, Flexible (overlap at least 4 hours between 9am-5pm) EST

Pay Range: $900 - $1,500/month

Support Shepherd is seeking a dedicated and experienced Property Manager to join our team. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maximizing property performance.

We are seeking a highly motivated and experienced Property Manager to join our team. The Property Manager will be responsible for overseeing the day-to-day operations and maintenance of our real estate portfolio, ensuring tenant satisfaction, and maximizing property value.

Responsibilities:

Tenant Relations: 

• Manage tenant inquiries, concerns, and requests promptly and professionally. 
• Ensure a high level of tenant satisfaction through effective communication and problem-solving. 

Property Maintenance: 

• Coordinate and oversee property maintenance, repairs, and renovations as needed. 
• Regularly communicate between tenants and maintenance staff to ensure maintenance is performed timely and effectively. 

Leasing and Marketing: 

• Advertise and market vacant units to attract and retain tenants. 
• Screen prospective tenants, conduct background checks, and execute lease agreements. 

Financial Management: 

• Prepare and manage property budgets, including rent collection and expense tracking.
• Ensure timely payment of property-related bills and invoices. 

Compliance and Legal: 

• Stay updated on local, state, and federal housing laws and regulations. 
• Ensure properties are in compliance with all relevant codes and regulations. 

Reporting: 

• Provide regular reports to senior management on property performance and financial status. 

Team Management: 

• Oversee maintenance and administrative staff as needed. 
• Collaborate with the development team on property improvement projects.

• 1-3 years of property management experience

• Excellent communication and customer service skills
• Strong problem-solving skills and attention to detail
• Ability to create more efficient systems & processes

Nice to have:

• Proficiency with rent manager
• Accounting experience

TBD

• This person is responsible for managing the Accounting functions and operations of U-Bix affiliate, ensuring the accuracy and timeliness of financial information, ascertaining the propriety of financial transactions in conformity with accounting standards, company policies and procedures.
  
• Responsible for providing support the operations of the Affiliates in the areas of financial control, financial reporting, general and payables accounting budgeting, cost accounting and taxation.
  
• Responsible for managing external audit engagement and coordination completion and filing of audited financial statements and statutory financial reports.
  
• Coordinates closely with U-Bix Treasury for efficient management of Affiliates' cash to ensure timely payment of financial obligations and maintaining adequate cash required for operations.
  
• Coordinates closely with U-Bix Tax team for efficient management of Affiliates' tax obligations to ensure accurate and timely filing and payment.
  

• Must be a CPA
  
• Must be a graduate of Bachelor's Degree in Accountancy
  
• Must have at least 10 years relevant experience, at least 2 years of which are in managerial capacity
  
• With advanced knowledge in general accounting, financial planning and analysis
  
• Proficient in Microsoft applications
  
• Knowledgeable in automated accounting systems
  
• Proficient in the preparation of management reports and presentations
  
• With excellent leadership skills
  
• Highly proficient in problem-solving and decision-making
  
• With with good financial reporting and analysis background

Position : Operations Assistant

Working Hours : Monday - Friday; 9AM - 5pm EST

Salary Range : $800 - $1,200/month

Main Responsibilities:

• Efficiently manage and organize a diverse range of projects
• Coordinate tasks with the team to ensure alignment and smooth workflow
• Perform data entry tasks with precision and accuracy
• Summarize and articulate customer feedback, crafting engaging LinkedIn comments
• Oversee inventory management operations

Qualifications:

● A minimum of 2 years of relevant experience

● Proficiency in essential tools including HubSpot and Google Workspace (mandatory), with a

preference for experience with Apollo

● Has prior experience working effectively in a virtual client-focused environment

● Strong attention to detail

● Excellent written and communication skills

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

Are you looking for an exciting new challenge? IntouchCX is looking for you!

As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.

We’re hiring a Director of Operations to be involved in all facets of our contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.

As Director of Operations, You Will…

• Drive “best practices” in all areas of responsibility
• Ensure proper planning, staffing, training and development is achieved across all teams
• Be responsible for ramp-up drives and goals
• Create action plans for continuous growth and improvement, business development and client satisfaction
• Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service
• Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes
• Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture
• Motivate and inspire teams, while building trusting relationships throughout the organization
• Develop and execute motivational incentives on the floor
• Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations
• Maintain close auditing cadence through reporting, observations and personal contact
• Work directly with Operations Workforce Optimization teams to deliver client staffing requirements

As Director of Operations, You Have…

• Post-secondary diploma or degree with a major in Business
• 7 - 9 years of experience in contact center leadership, including managing cross-functional teams
• 5 years of relevant experience in client relationship management
• Experience in analyzing/influencing profit & loss statements and performing cost analysis
• Experience with maintaining and developing operational statistics, financial management information and results reporting
• Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments
• Excellent organizational and time management skills with the ability to work under tight deadlines
• The ability and motivation to meet program and internal business KPIs
• The ability to implement change and innovation throughout teams

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Position                           : Office Manager

Working Hours           : US Business Hours

Holidays                     : US or PH Holidays

Salary Range                        : USD 1000-1500

About the Company

The company is a brand activation platform to discover unique experiential brand partnerships and sampling opportunities for your target audience.

About you

As the Office Manager, you will be the linchpin of our daily operations, ensuring seamless coordination across various departments. You will play a vital role in supporting our human resources function, managing employee records, aiding in recruitment processes, planning company activities that help build a strong culture, and serving as a primary point of contact for staff inquiries. This role will help to maintain the company's operational efficiency by helping to manage administrative tasks such as scheduling for company executives and assisting with ad hoc tasks as needed.

As the organizational backbone of our team, your efforts in managing these essential tasks enable the rest of the team to focus on their core responsibilities. In this role, you directly contribute to the growth and success of our company, creating an environment that fosters efficiency and productivity.

Main Responsibilities

• HR: Managing employee records, kick-starting the recruitment processes, addressing staff inquiries, overseeing onboarding and offboarding, ensuring performance reviews are completed on time, maintaining the company handbook, overseeing benefits renewals and benefits management, overseeing compliance with state and federal regulations, and other general HR-related tasks
• Administrative Support: Manage daily administrative tasks including scheduling meetings, booking travel, buying gifts, maintaining records, and assisting with research/lead generation projects
• Communication Facilitation: Act as a point of contact between different teams and external partners.
• Document Management: Prepare, organize, and store documents and reports.
• Event Coordination: Help in organizing company virtual events and our bi-annual in-person retreats in different cities
• Research and Reporting: Research as needed and prepare reports on various topics relevant to business operations.

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• At least 2 years of experience in human resources, preferably in a remote setting
• At least 2 years of experience in an administrative or assistant role, preferably in a remote setting
• Excellent Communication: Strong English both verbal and written communication skills.
• Human Resource: Previous experience working in HR completing similar tasks
• Organizational Prowess: Exceptional organizational and time-management skills with previous project management experience (we use Asana)
• Technological Proficiency: Proficiency in MS Office, Google Suite, and virtual communication tools.
• Problem-Solving Skills: Ability to solve problems creatively and effectively.
• Multitasking: Capable of managing multiple tasks with attention to detail.
• Cultural Sensitivity: Ability to work effectively in a multicultural, international remote work environment.
• Discretion and Confidentiality: Must maintain a high level of confidentiality.

• Ability to work where you want with a fully remote team
• Competitive salary
• Opportunity to join a startup and directly impact it’s growth
• Unlimited paid time off
• Ability to get promoted and grow within the organization
• Ability to work directly with the company founders and management
• Company annual education stipend that promotes employee career development
• Company annual health, wellness, and events stipend that promotes employee wellbeing
• Bi-annual company retreats that the company covers costs for in different locations to meet, strategize, and do fun activities

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team, with employees empowered to drive innovation, develop bold solutions and catch opportunities, all while doing work that matters.

As a Senior Manager in our Tax Team, you will be a strategic business partner to our clients - helping them transform their mobility programmes. You will be responsible for leading and managing a variety of projects on new and existing clients, helping to increase efficiencies and bringing in the specialist skills and experience as needed from across the team and wider Global Mobility practice within Vialto Partners.

Other day-to-day responsibilities will be varied, and may include:

• Delivering accurate and proactive tax advice on issues pertaining to the deployment of mobile employees.
• Conducting      tax consultations for assignees with complex situations and VIPs.
• Supporting current and new Global Mobility technology products.
• Identifying consulting and other business development opportunities.
• Liaising with overseas colleagues in order to provide coordinated global tax advice.
• Overseeing the personal and technical development of more junior colleagues.

Job Title:

Job Type:

Experience Required:

Education Required:

Travel Requirement:

Are you curious, motivated, and forward-thinking? At FIS, we value diversity and believe in creating an inclusive and supportive work environment. We invite individuals from all backgrounds, including elderly, refugees, people with disabilities (both visible and invisible), LGBTQIA+ individuals, veterans, and more to apply. We are a team that is open, collaborative, entrepreneurial, passionate, and above all, fun!

What you'll be doing:

• Implementing and monitoring Windows Patching processes in different environments
• Identifying and resolving system problems, completing audits, and implementing improvements
• Working with project managers, account managers, and relationship managers to enhance support services and resolve client escalations
• Collaborating with other client support managers to drive process and productivity improvements
• Leading the development of client support programs and process enhancements to improve external customer service
• Monitoring and reporting key performance indicators on a daily, monthly, and yearly basis
• Performing other related duties as needed

What you bring:

• Knowledge and experience with Windows operating systems and related hardware and utilities
• Familiarity with management reporting, operational procedures, and management information systems
• Excellent verbal and written communication skills, catering to technical and non-technical audiences
• Strong decision-making, problem-solving, team-building, organization, negotiation, conflict management, and time management skills
• Ability to effectively negotiate and handle complex, confidential, and sensitive information
• Capacity to work closely with executive management, providing essential information and making recommendations
• Willingness to share technical and industry knowledge and expertise with others

What we offer:

• A competitive salary and comprehensive benefits package
• A positive and motivating work environment with dedicated and supportive colleagues
• Various career development tools, resources, and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

Sourcing Model

Recruitment at FIS primarily works on a direct sourcing model. We do not accept resumes from recruitment agencies that are not on our preferred supplier list. FIS is not responsible for any related fees for resumes submitted through agencies or any other third parties.

#pridepass

• Taking responsibility: You will handle customer enquiries in writing and by telephone in English. You will support customers with their extensive requests concerning various digital topics such as vehicle applications and the like.
• Think comprehensively: In case of challenges with booked services in the vehicle you are the first point of contact and present possible solutions to the customer in 1st or 2nd level support.
• Implement reliably: Forwarding technical issues to the appropriate departments is just a part of your responsibilities aside from communicating with specialist centers. You will also educate our customers on the existing digital product portfolio.

Company Background

The company is dedicated to empowering Canadian Founders on their growth journey. They specialize in securing non-dilutive grants, ranging from a few thousand to several million dollars, providing vital financial support without compromising ownership. Their mission is to break down financial barriers, offering tailored assistance that allows founders to scale operations, implement strategic initiatives, and drive innovation. With a commitment to transparency, innovation, and impactful results, they serve as a dedicated partner, navigating the grant landscape to help Canadian entrepreneurs thrive.

Role Overview

The Operations Manager role is to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to find ways to increase the quality of customer service and implement best practices across all levels. Ultimately, we trust you to help the client remain compliant, efficient and profitable during the course of business.

Responsibilities

• Execute and manage cold email campaigns with a focus on achieving a minimum 10% reply rate.
• Demonstrate expertise in cold emailing, including sending a high volume of emails daily using automated software.
• Build and optimize systems to enhance the efficiency and effectiveness of cold email outreach.
• Display strong technical proficiency and a knack for utilizing technology to streamline operations.
• Conduct thorough research to identify target audiences, ensuring campaigns are targeted and impactful.
• Exhibit resourcefulness and autonomy in implementing and improving cold email strategies.
• Work with a high sense of urgency, delivering timely and impactful results.

• Proven success in implementing cold email campaigns with a minimum 10% reply rate.
• Extensive experience in sending thousands of emails daily using automated software.
• Tech-savvy with the ability to build and optimize systems for efficient operations.
• Familiarity or experience working with AI tools.
• Demonstrated ability to conduct thorough research and identify target audiences.
• Resourceful and autonomous, able to work independently to achieve goals.
• High sense of urgency and ability to deliver results within specified timelines.
• Honest and truthful with a commitment to ethical conduct.
• Demonstrates strong values and integrity in professional interactions.
• Possesses a "figure it out" mindset, adept at navigating challenges independently.
• Exhibits a proactive approach to problem-solving and a can-do attitude.
• Embraces a growth mindset, displaying a willingness to learn and adapt.
• Thrives in an environment that encourages continuous improvement and development.

• Fully-remote work
• Competitive market rate
• Flexible work schedule with at least 2-3 hours EST overlap

• Achieve the assigned sales budget or monthly quota. With or without experience.

• Analyze and summarize competitor information & trends, identifying sales opportunities, develop sales opportunities by researching and identifying potential accounts, building rapport providing technical information & explanation.

• Monitor and ensure provision of consumable and repair requests of the assigned customers with Ubix committed timeline.

• Keep customers informed about new technological products.

Work is onsite. 8 AM to 6 PM.

• Bachelor's degree in business or IT related course;

• Adept with IT trends/Technology & experience in market research, trends and data mining

• Open to fresh graduates who are willing to learn and have a pleasing personality

• Health insurance

• Life insurance

• Paid training

• Pay raise

• 13th month salary

• Commission pay

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Digital Marketing Manager

Working Schedule:  Monday - Friday, Flexible (overlap at least 2-3 hours between 9 am-5 pm PST)

Salary Range:  $1600-$2200 / Monthly 

NOTE: Training period schedule: Monday - Friday, 9 am-5 pm (PST)

ABOUT THE COMPANY 

The Puget Sound region's leading cabinet provider for the trade.

ABOUT THE ROLE:

We are an expanding organization managing three distinct brands (two location-based and one e-commerce-based), specializing in the sale of high-ticket items. Currently, we are in search of a skilled and seasoned Digital Marketing Manager to become an integral part of our team and contribute to the development and expansion of our marketing department. 

The ideal candidate should have a strong background in creating highly effective lead funnels, possess expertise in process automation using our CRM (Zoho) and Zapier, demonstrate proficiency in PPC advertising across platforms like Google Ads and Facebook Ads, showcase proficiency in managing organic social media, exhibit proficiency in WordPress and Elementor for site development and maintenance, and demonstrate a comprehensive understanding of SEO and backlink strategies.

RESPONSIBILITIES:

• Team Hiring & Management: Lead the expansion of our in-house marketing department by managing current team members and hiring 2-3 additional professionals.

• Lead Funnel Creation & Email Marketing: Develop and execute high-quality lead funnels through effective email marketing strategies.

• Zoho CRM: Design and optimize Zoho CRM workflows to enhance lead management and customer engagement, Implement and maintain data segmentation for targeted marketing strategies, and Collaborate with sales teams to ensure seamless integration and automation.

• PPC Advertising: Develop and execute successful PPC campaigns on Google Ads and Facebook Ads. Also, monitor and optimize ad performance to ensure maximum ROI, and Conduct keyword research and competitor analysis to inform campaign strategies.

• WordPress Site Build & Maintenance: Oversee the creation and maintenance of WordPress sites to align with marketing objectives. Also, Ensure website functionality, responsiveness, and optimal user experience, and collaborate with the development team on on-site enhancements and updates.

• SEO and Backlinks: Develop and implement SEO strategies to improve organic search rankings. Also, conduct thorough keyword analysis. stay updated on search engine algorithms, and build and manage backlink profiles to increase domain authority.

QUALIFICATIONS:

• Atleast 3-5 years of relevant experience as a Manager or in Marketing Management
• Proven experience as a Digital Marketing Manager with a focus on Zoho CRM (Preferred), PPC, WPSite management, and SEO.
• In-depth knowledge of Zoho CRM functionalities and customization.
• Proficiency in creating and optimizing PPC campaigns on Google Ads and Facebook Ads.
• Strong understanding of WPSite development and maintenance.
• Expertise in SEO strategies, including backlink building.
• Analytical mindset with the ability to translate data into actionable insights.
• Excellent communication and project management skills.
• Experience in using WordPress
• Experience in Management and Marketing Management

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: General Manager / AirBnb Specialist

Work Hours: Monday to Friday, 8:00 AM to 5:00 PM EST / 9:00 PM to 6:00 AM Philippine Standard Time

Holidays: US and/or Philippine holidays

Pay Range: $800-$1,500 per month

Company/Client Overview: 

Welcome to our company! your key to tailored stays across South Florida! Whether you seek a relaxing beachfront retreat or an urban oasis, our company crafts unforgettable experiences just for you. Our virtual assistant is here to personalize every detail, ensuring your stay is as unique as the vibrant destinations we serve. Discover the perfect blend of comfort and style – where your ideal getaway becomes a reality.

Responsibilities

• Manage Airbnb listings, including updating listing information, pricing, and availability
• Respond to guest inquiries and communicate with guests throughout their stay
• Coordinate check-in and check-out processes
• Handle any guest issues or complaints promptly and effectively
• Provide recommendations to guests for local activities, attractions, and restaurants
• Ensure that the Airbnb listings meet high standards of cleanliness and maintenance
• Monitor and manage guest reviews and ratings
• Disputing reviews with Airbnb through understanding and referencing their Review Policy
• Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans
• Financial reporting for clients monthly
• Invoicing clients and tracking invoices to make sure they are paid
• Communicate with cleaners to make sure properties are completed and pictures are provided, and needed supplies are reported

• At least 3 years of experience as an Airbnb virtual assistant is required
• Familiarity with the Airbnb platform and management tools
• Experience with using Hostaway is preferred
• Excellent communication skills, both written and verbal
• Strong customer service skills
• Attention to detail and ability to manage multiple tasks
• Ability to work independently and meet deadlines

About the Role

Job Title: Accounting Manager

Reports To: Top Management

Work Schedule: Monday - Friday, 9:00am - 6:00pm

Work Location: Steelworld Tower NS Amoranto cor Biak na Bato, Quezon City

Summary:

• Managing and overseeing the daily operations of the department
• Preparing monthly, quarterly, and annual financial statements
• Monitoring and analyzing financial data, reports, and/or statements
• Hiring, training, and supervising accounting associates
• Assigning projects to ensure the execution of tasks and compliance
• Establishing and enforcing proper accounting methods, policies, and procedures
• Providing recommendations and meeting financial accounting objectives

About the Role

Job Title: Operations Manager

Reports to Chief Operations Officer

Work Schedule: Shifting Schedule

This role manages operational efficiency and assures the daily operations of the store ensuring that it runs smoothly and efficiently.

• Responsible for generating and analyzing daily sales reports, OPEX, P&L, and Inventory Management.
• Coordinate marketing strategies by using/ analyzing the latest trends to achieve targets based on the branch performance.
• Acquire good leadership skills to handle all concerns from subordinates to customers and provide necessary trainings needed by the frontliners.
• Handles internal and external stakeholders to ensure profitability of assigned brands and mitigating operational expenses.
• Supervise specific brand operations assigned by the Operations Head.
• Responsible for financial reports and competition analysis based on targets set by finance.
• Preparation and provide daily, weekly, monthly and annual reports on a timely manner.
• Understand sales opportunities of company-owned and franchise stores.
• Coordinating with the different departments regarding different concerns in the operations.
• Acquire best practices for training, seminars, and other related trends for the operational improvement of our company-owned and franchise stores.
• Proactively communicating any comments, concerns, and suggestions.
• Process improvement and process management.
• Propose, plan, and implement strategies that would complement new and existing programs of the brand to reach KPI.
• Spearhead opening of new stores. Process CTO (Clearance to Operate) in coordination with other departments.
• Control food costs at a minimum and push for volume sales.
• Ensure documentation of Business Permits and timely processing of renewals.
• Manage labor costs and manpower scheduling needed to optimize store operations.

PROVIDE EXCELLENT CUSTOMER SERVICE TO EXISTING CLIENTS ANSWER CUSTOMER SUPPORT CALLS UPDATE CLIENT DATABASE WHENEVER NECESSARY PROMOTE OTHER PRODUCTS & SERVICES WHENEVER NECESSARY

The Investment Manager, now also serving as the FP&A Lead for the Meats Division, plays a pivotal role in preparing essential financial analyses, forecasts, and valuation studies that inform strategic financial and operational decisions across the organization, with a specific focus on the Meats Division. In addition to ensuring the accuracy and reliability of financial data used in decision-making for the broader Food Group, this role now entails a concentrated responsibility for identifying and interpreting key trends and insights within the Meats Division, which could significantly impact investment performance and strategic direction. Their expanded expertise and insights are critical in guiding senior management and stakeholders, particularly in decisions related to the Meats Division, thereby enhancing the organization's ability to achieve successful
investment outcomes in this specific sector.

Financial Reporting and Analysis

• Ensures thoroughness, accuracy, and timeliness in the preparation and basic analysis of the financials of one or more divisions of Food Group to support reportorial requirements. These reports include but not limited to the following:
  •  Internal: BOD, EXCOM, MANCOM, etc.
  •  External: Banks, Government institutions, etc.
• Prepares thorough, accurate, and timely ad hoc reports requiring basic analysis and coordination with requesting departments ensuring integrity and confidentiality of data.
• Ensures thoroughness, accuracy, and timeliness of ad hoc reports requiring deeper analysis due to higher degree of complexity and confidentiality.
• Closely coordinates with different departments in the Food Group to ensure that relevant financial and operational information is reported and the integrity and confidentiality of the information is kept.

Valuation and Investment Analysis

• Builds financial models and valuation cases, and performs investment analysis for expansions, new businesses, initiatives to improve efficiency and productivity, and mergers & acquisitions.
• Provides analytical support to Executives, Business Development team, Corporate Strategy team, and other operational teams across the Food Group.
• Conducts post-mortem analysis and investment lookback after achieving milestones of investment projects.
• Prepares presentation materials and presents investment analysis and recommendations to senior management and stakeholders, and communicates key insights and findings in a clear and concise manner, ensuring that all parties have a thorough understanding of the investment strategy and potential risks and rewards.

Capital Budgeting

• Assists in the preparation/updating of the 10-Year Warchest grounded on the Food Group strategy
• Collaborates with the Country Teams in gathering inputs/updates to the long-term forecasts

FP&A Lead Specific Roles

• Supervise the FP& A Meats Analyst
• Leads the financial planning and analysis for the Meats Division, ensuring alignment with overall Food Group strategies.
• Develops and implements financial models and analyses to support strategic initiatives in the Meats Division.
• Monitors financial performance of the Meats Division, identifying trends, variances, and opportunities for improvement.
• Collaborates with F&N and Meats Division unit leaders to develop budgets, forecasts, and operational financial plans.

Others

• Provides support to CFOs, COOs, Country Directors and Controllers, Mill Managers, and other executives, particularly in running financial and scenario analyses for both tactical and strategic initiatives.
• Provides research support to Treasury, and Risk & Commodity departments, particularly in data gathering and analysis of key economic indicators that are regularly monitored by the Food Group.
• Provides cash, debt, and working capital analysis for one or more divisions of the Food Group.
• Attends meetings and discussions related to the Finance Investments function, and participate in cross-functional teams as needed to provide financial insights and recommendations to support business decisions.
• Performs other financial analysis/tasks assigned by the AVP Finance Investments/VP
• Corporate Finance as needed or as business conditions change.

• Responsible for developing and executing regional marketing strategies and plans to support business objectives and goals, including 2B and 2C metrics to drive demand
• Implement strategies to increase user leads and conversion rates through online and offline marketing
• Optimize conversion rates at each stage of the customer funnel, identifying and addressing potential drop-offs
• Collaborate with the product development team to identify opportunities for improving the application user interface and user journey
• Analyze marketing data on the coverage area’s customer funnel and commuting habits, and generate reports to measure the effectiveness of campaigns
• Work with creative team to coordinate and execute local and branding events
  Handle overall strategy and execution of regional campaigns, content management, partnerships, and digital marketing for assigned coverage area.
• Oversee on-ground campaign activations, working closely with the regional marketing teams and agencies to ensure seamless execution and maximum impact
• Monitor and manage the regional marketing budget to maximize ROI
• Responsible for gathering user feedback via FGDs and cascading this information to relevant internal teams in order to improve conversion and engagement

• Bachelor’s degree and above in relevant fields such as Marketing, business  administration/management
• Have a deep understanding of local market behaviour and pain-points, especially in the  transportation category in the Visayas Region (Cebu, Cagayan de Oro, Iloilo, Bacolod)
• Relevant working experience of above 5 years in a Regional Marketing function • Excellent marketing sense, strong communication skills in the assigned coverage area
• Optimistic, self-starter, and resilient 

• Freedom of work
• Work life balance
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email). 
• Organized and keen attention to details.
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs 
• Adaptability - adapt to different customer personalities and scenarios.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Data Management and Exploration

• Extraction, exploration and manipulation of large and complex data sets
• Designing and derivation of transformed variables for predictive modeling/advanced analytics
• Develop big data framework combining telco data with various external sources of data (digital, social, etc) to get a 360-degree view of the customer
• Help internal stakeholders in understanding, interpreting and analyzing massive data sets

Data Analytics and Modeling:

• Understand and translate business problems into data science projects.
• Perform data modeling and create sophisticated analytics models. Implement and test data modeling designs. Use advanced math and statistics expertise using massive (beyond 500GB)
• data. Use modern data analytical techniques working with information retrieval, machine learning, matrix and graph algorithms, unsupervised clustering & data mining to solve business
• problems
• Track model accuracy and effectiveness
• Identify model fine-tuning needs; Measure ROI from models developed
   

Campaign Expertise

• Translate model into results. Draws out and communicates useful insights, actionable interpretations, alternative approaches and solutions.
• Identify opportunities for the application of customer analytics techniques for the business, particularly for credit scoring.
• Use learnings from models to prioritize and sequence initiatives; Collaborate with business sponsors and different stakeholders to operationalize analytic findings.
   

Knowledge Transfer and Collaboration

• Support internal stakeholders in use of data and various analytical tools to generate and communicate insights
• Provides training, demonstration, documentation and other support to drive the change management process and expand the use of analytics throughout the organization
• Support the drive for change management process to ensure the analytical developments are adopted by relevant internal teams.
• Develop relationships with external data and analytics partners and interact as needed.
• Keep updated with new data science techniques and be extremely knowledgeable of industry standards and trends.

HIRING REQUIREMENTS

Work Experience

Minimum of three (3) years’ experience in customer analytics domain and/or credit risk assessment and financial services, covering most of the following:

• Data mining, predictive modeling, machine learning, statistical modeling and analysis, large scale data acquisition, transformation, and cleaning, both structured and unstructured data
• Proven track record of leading and collaborating on advanced analytics strategic initiatives; Proven track record of operationalization of analytic models in collaboration with marketing/risk and IT teams
• Worked with large, unfiltered data sets or data science research

Level of Knowledge

Has Knowledge of both structured and unstructured data.
Must possess core competencies, deep understanding and relevant experience in:

• Scripting or programming experience: familiarity in programming languages with relational databases (e.g. Python, Java, Ruby, Clojure, Matlab, Pig, SQL);
• Statistical Analysis: advanced usage of off-the-shelf tools such as R, SAS, SPSS, Weka and other analytical tools or software
• Big Data: Experience with Big data tools such as HDFS, Cassandra, Storm
• Database knowledge: skilled in structured database

Familiar with most of the following disciplines:

• Conceptual modeling: to be able to share and articulate modeling;
• Predictive modeling: most of the big data problems are towards being able to predict future outcomes;
• Hypothesis testing: being able to develop hypothesis and test them with careful experiments
• Natural Language Processing: the interactions between computer and humans
• Machine learning: using computers to improve as well as develop algorithms;
• Statistical analysis: to understand and work around possible limitations in models.

Education:

• Degree in quantitative discipline such as Statistics, mathematics, Operations Research, Engineering, Computer Science, Econometrics or Information Science such as Business Analytics or Informatics

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Responsibilities / Tasks

• Develop and drive supply chain and procurement activities for the BU
• Secure availability of resources and materials, achieve the required performance targets in terms of cost and delivery time
• Synchronize the requirements of the customer with the flow of materials from suppliers in order to achieve a balance between, high delivery performances, low working capital, and low spend.
• Manage Continuous Improvement of supply-chain processes and structure (strategy, methods, tools, personnel development, etc.) and related key figures.
• Ensure compliance to QHSE regulations.
• Drive internationalization of procurement activities
• Manage and coordinate key suppliers, assess supplier quality, secure priorities, availability of products and materials
• Define pricing and contractual conditions, negotiate discounts, and define terms of payment with suppliers
• Set and control saving targets for the relevant categories and track Implementation of cost reduction projects, ensure standard spend and savings reporting
• Lead projects for Make or Buy and drive for decisions & implementation
• Identify and assess key strategic suppliers for modules and complete machines
• Be the direct interface for Global Procurement & Supply Chain

Your Profile / Qualifications

• University, master’s degree in engineering or business administration or equivalent educational level.
• Min 10 years relevant experience in managing Supply Chain and
  Production in multinational companies
• Profound know how of supply/demand planning, warehousing and logistics in multisite environments
• Management Experience ((at least 5 years)
• Proficiency in ERP-systems (SAP) and Business Intelligence reporting Financial acumen.
• Experience in supplier management
• Experience in leading and implementation of corporate Supply Chain networks
• Profound project and change management skills
• Profound know how of international contract management
• Negotiation experience across the global supplier markets
• English, local language, and preferably further languages
• Profound leadership skills
• Entrepreneur in Supply Chain and Production.
• Keeps the overall BU needs and targets in focus, with a holistic view on performance impact
• Analytical capabilities, problem solving skills and ability to think strategically
• Adapts well to changes in assignments and priorities
• High performance and result orientation
• Outstanding organizational skills
• Track record of having good business sense and judgment in making decisions
• Intercultural experience and skills
• Strong communicator, good networker
• Strongly innovative thinking and change competence
• Work experience both in complex matrix and centralized organization

Did we spark your interest?
Then please click apply above to access our guided application process.

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

• Design and model solutions for digital experience innovations in tandem with Digital Experience and Digital Experience InsightingTeams through insighting activities  to help design and evaluate portfolio and create an innovation pipeline

• Carry out build and testing in tandem with Digital Program and Delivery Team

• See through testing process with pilot GTM activities and communications

• Coordinate all cross-functional activities, represent customers internally and collaborate with team in varied areas on allocation across projects and resource planning.

Expected Deliverables:

• Innovation Roadmap: Develop a well-defined innovation roadmap outlining strategic goals, timelines, and key milestones for data-driven innovation initiatives.
• Proof of Concepts (PoCs): Deliver successful PoCs and prototypes that demonstrate the feasibility and value of solutions or technologies.
• Technology Evaluation Reports: Produce comprehensive reports that assess the suitability of new data technologies, 
• Collaborative Projects: Foster cross-functional collaboration and partnerships that lead to innovative data projects

Competencies:

• Data Expertise: A strong understanding of data technologies, including data analytics, machine learning, data engineering, and data governance, to guide innovation initiatives effectively.

• Strategic Thinking: The ability to think strategically and align data innovation efforts with the organization's long-term goals and competitive positioning.

• Innovation Leadership: Strong leadership skills to inspire and lead teams in the pursuit of innovative solutions, fostering a culture of creativity and experimentation.

• Business Acumen: A deep understanding of the organization's industry, market dynamics, and business processes to identify areas where data innovation can drive value.

• Communication Skills: Exceptional communication skills to convey complex technical concepts to non-technical stakeholders, facilitate collaboration, and build partnerships.

Skills

• Project Management: Proficiency in project management methodologies and tools to plan, execute, and monitor data innovation projects efficiently.

• Technical Proficiency: The ability to understand and evaluate emerging data technologies, frameworks, and tools for their potential impact on the organization.

• Problem-Solving: Strong problem-solving skills to address technical challenges, assess risks, and make data-driven decisions.

• Team Building: Skills in recruiting, mentoring, and developing high-performing teams of data professionals dedicated to innovation and R&D.

• Soft Skills: UI / UX Design, Technical Writing

• Hard Skills: Software Engineering, Business Communication, People Management

Hiring Requirements

Work Experience (required): 

• 8-10 years total working experience

• 5 years software development

• 3 years software architecture

• 3 years technical lead

• 3 years working with cloud services

Level of Knowledge:

• Proficiency in: Software Engineering, Software Design, Data Structures and Algorithms, Data Engineering, User Experience Design, Development Life Cycle

Basic (nice to have):

• Product Management

Education (required):

• Bachelor’s Degree – Computer Science / Engineering, Math

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

KONE Philippines is embarking upon an exciting growth phase and this represents an opportunity to join our Service Equipment Business team as a Service Engineer for our NON-KONE Equipment. You will be performing all the maintenance operations on site, according to the service contract requirements, the company policies and the KONE processes and methods.

Your key focus is to provide excellent service maintenance to our clients handling non-KONE equipment.

What will you be doing?

•Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
•Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
•Diligently updating KONE systems and tools of correct details every client visit
•Ensuring Safety in workplace and site visit at all times
•Develop and maintain excellent customer satisfaction

Are you the one?

•Mechanical/Electrical Engineering qualifications, highly desirable
•Strong experience in Preventive Maintenance or Testing & Commissioning gained in Elevator and Escalator industry 
•Holds a Driver's License and drives a motorcycle / vehicle
•Can work on Mid or Night Shift work schedule
•Proven success in Root Cause Analysis is an advantage
•Strong commitment in building good relationship with clients and internal stakeholders

What do we offer?

•Career progression opportunities within a global organisation
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills

LI-KA1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers