• Presents, offers, follows up and makes sales transactions for SGS services.
• Develops and implements Marketing and Sales Plans to ensure a robust Sales pipeline and meeting Sales targets.
• Prepares sales reports via the CRM and keeping the CRM accounts updated.
• Submits Weekly Sales Plan and Sales Accomplishment Reports Increases client base by scouting for potential clients and maintaining managed accounts through identification of their needs, packaging services that would best fulfil their requirements, and making successful sales transactions.
• Maintains regular communication with managed accounts and follows up proposals with potential clients.
• Performs other related duties as may be assigned either in collaboration of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

As a part of Controlling team, you will manage SAP Master Data and support the team in monthly closing activities. During month-end closing you will execute project capitalization and cost allocation and will support on the solution of the errors related to the employee time management. You will maintain the documentation for the master data and month-end closing activities and create reports.

Your tasks:

• Manage SAP Master Data, ensure the correctness and availability of the master data for Business usage
• Support CO month-end closing activities
• Support project capitalization process
• Execute needed adjustments in employee time management tool
• Support CO allocation process

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Collections Sepcialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Calling members following up on unsettled payments or bills 
• Updating information in the system regarding members 
• Sending sales invoice via email to members regarding unsettled bills 
• Processing payment through phone calls 

Job Description 

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months of work experience in collections, billing, or any related field.
• Must have email experience
• BPO experience is a PLUS
• Good verbal and written communication skills
• Willing to work in Buendia, Makati
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Onboarding Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Onboard aides in using client app tool
• Make outgoing calls to aides to follow up on their click in for the day   
• Handle both inbound and outbound calls         
• Responds to SMS, communicates to aides via text

• At least 6 months BPO experience in a voice account
• Experience in recruitment/onboarding is a PLUS
• Excellent verbal and written English skills
• Attention to details is required
• Willing to work onsite in Buendia, Makati
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Reporting Line

• This position reports directly to the Connectivity and Products (C&P) Sales Manager and indirectly to the Director.

Primary Responsibilities    

• Generates and capitalizes on new sales opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepares individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business.

Specific Responsibilities   

• In conjunction with overall sales strategy, creates sales plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location.
• Identifies, conducts research, plans and contacts potential clients to establish new business in order to achieve targeted revenue growth.
• Anticipates, identifies, and comprehends client’s needs and pains and translates those into sales opportunities.
• Prepares quotation, service agreement, and tender within set deadlines.
• Ensures timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure.
• Prepares and submits timely and accurate reports of sales activities, especially client visits/calls.
• Resolves customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers.
• Monitors customer satisfaction and settlement of accounts with SGS.
• Maintains positive relationships with current and potential clients through regular contacts.
• Liaises with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Collaborates marketing strategy and business development teams as appropriate.
• Tracks competitor activity.
• Provides agreed billing arrangement to the invoicing team and provides details of payment arrangements to assist collection of all assigned accounts.
• Maintains awareness and knowledge of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities.
• Forwards potential opportunities to other Business Lines as appropriate and promotes collaboration to ensure successful conversion.  
• At all times, adopts a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and SGS 15 Rules for Life.
• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Performs other related duties as may be assigned either to achieve of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Data Entry Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Conducting daily audits on the driver and pharmacy using a client-based tool and google sheets
• Ensuring that any discrepancies on the report will be reported on time and accurately
• Communicating with the client and third-party application provider for any routes or delivery issues

• At least 6 months Back Office/Data Entry experience or similar
• Proficient in using MS Excel/Google Sheets
• BPO experience is a PLUS
• Detailed oriented and organized
• Good verbal and written English skills
• Willing to work night shift
• Amenable working on site in MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Accounts Payable Specialist will be responsible for managing the day-to-day processing of vendor invoices and payments, ensuring timely and accurate processing of invoices while maintaining a high level of accuracy and attention to detail.

Responsibilities:

• Invoice processing and payment
• Most invoices go to the property managers and they upload into system, Agents need to review, approve, check GL codes.
• able to actually issues payments as well via a check PDF.
• If there are issues with an invoice or questions the Agents will need to communicate directly with the property managers and vendors, they will never have to talk directly with residents or customers.

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Healthcare plans tailored to each patient's requirements.
• Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
• Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
• coordinates with US insurance providers

• Basic knowledge about Medicare and Medicaid  
• 1 year BPO Healthcare Experience related to reviewing medical records, authorization, claims, denials and appeals.      
• Excellent English verbal and written skills 
• Good work management skills    
• Familiar with common medical terms           

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Accounts Payable Specialist will be responsible for managing the day-to-day processing of vendor invoices and payments, ensuring timely and accurate processing of invoices while maintaining a high level of accuracy and attention to detail.

Responsibilities:

• Invoice processing and payment
• Most invoices go to the property managers and they upload into system, Agents need to review, approve, check GL codes.
• able to actually issues payments as well via a check PDF.
• If there are issues with an invoice or questions the Agents will need to communicate directly with the property managers and vendors, they will never have to talk directly with residents or customers.

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Accounts Payable Specialist will be responsible for managing the day-to-day processing of vendor invoices and payments, ensuring timely and accurate processing of invoices while maintaining a high level of accuracy and attention to detail.

Responsibilities:

• Invoice processing and payment
• Most invoices go to the property managers and they upload into system, review, approve.
• Checking GL codes and reconciliation.
• able to actually issues payments as well via a check PDF.
• Communicating directly with the property managers and vendors regarding issues with an invoice or questions,

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Detailed oriented and organized
• Good communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Willing to onsite in Makati
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide.  You will be part of a warm, friendly and welcoming culture within the  Manila Office, so we expect you to be equally warm and welcoming.

Your key tasks

• Solve the problems encountered by the users
• 1st and 2nd level support
• Recording, dispatching, carrying out progressive incident analysis, and resolving incidents
• Supporting internal users via tickets, phone, remotely, and on-site assistance
• Document systems, procedures, and processes
• Handle IT service requests and manage request fulfillment process 
• Be responsible for the management of end-user assets and devices

We are seeking a highly skilled and experienced Vulnerability Management Specialist to join our SecOps team. The Vulnerability Management Specialist will be responsible for conducting regular vulnerability assessments, analysing scan results, prioritizing vulnerabilities, and working collaboratively with stakeholders to remediate identified security weaknesses. The ideal candidate will have a strong technical background in vulnerability, hands-on experience with vulnerability scanning tools, and the ability to communicate effectively with technical and non-technical audiences.

Your key tasks 

• Conduct regular vulnerability assessments and scans across systems, applications, and network infrastructure.
• Analyse scan results and prioritize vulnerabilities based on severity, potential impact, and exploitability.
• Collaborate with system administrators, developers, and other stakeholders to remediate identified vulnerabilities in a timely manner.
• Develop and maintain vulnerability management processes, procedures, and documentation.
• Monitor industry sources for emerging threats and vulnerabilities and assess their potential impact on the organization.
• Provide guidance and recommendations to improve security posture and mitigate risks associated with identified vulnerabilities.
• Participate in incident response activities as needed, particularly in assessing the impact of vulnerabilities exploited during security incidents.
• Communicate effectively with stakeholders, including technical teams, management, and external auditors, to provide updates on vulnerability management activities and findings.
• Stay abreast of the latest trends, tools, and best practices in vulnerability management and cybersecurity.

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

Total Number of Openings

Chevron participates in E-Verify in certain locations as required by law.

Total Number of Openings

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.   

Global Service Center Overview:    

The Chevron Global Customer Service Center is a team of 400 Customer Service Center & Technology professionals, spread out in 17 countries across the globe which provides a cost-effective, effortless, and digitally enabled experience for our internal partners and external customers as they engage with Chevron across the globe.   

Our Manila location is composed of 250 employees composed of supervisors, team leaders, subject matter experts and customer service representatives. We provide support to different regions where Chevron has a presence. Established in 2006 we pride ourselves in promoting the Chevron values of integrity, trust, diversity and inclusion, safety.   

Responsibilities for this position may include but are not limited to: 

• Responsible for the complete, accurate and timely creation, input, change and or maintenance of pricing and master data for the Aviation customers. 
• Reviews and processes New/Renew/Gain/Loss Outcome Reports. 
• Maintains weekly pricing for customers using market-based pricing and uploads and maintains price in Chevron Business Point for charter customers. 
• Maintains Price Notification and ensures that details are accurate such as PN recipients, notification schedules, etc. Handles ad hoc requests related to price notice. 
• Analyzes, investigates and resolves master data and pricing inquiries in coordination with the subject matter expert and other support groups. 

Required Qualifications: 

• Bachelor's Degree in any field 
• Good in oral and written communication 
• With excellent analytical and problem-solving skills 
• Attention to details 
• Can work with minimum supervision 
• Amenable to work on a night shift schedule 

Preferred Qualifications: 

• With experience in SAP and Salesforce 

Relocation Options:   

Relocation will not be considered within Chevron parameters.   

International Considerations:   

Selected candidate will work in the Philippines under the local payroll system and benefits.   

Working with us     

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).    

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.   

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year, 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.     

CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices.   

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.   

Benefits     

• Competitive salary      
• Allowances, medical and optical reimbursements       
• Health care coverage for you and your eligible dependents       
• Robust employee centred programs for health and wellness      
• Time-off to promote healthy work-life balance or to care for your family      
• Annual corporate incentive bonus when the company meets established goals      
• Recognition & awards program      
• Long-term savings plan      
• Life insurance      
• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups     
• Hybrid work model - work remotely from home several days a week  

Connect with us:    

Facebook   

Instagram    

LinkedIn   

Twitter    

YouTube Chevron    

YouTube Caltex   

Chevron participates in E-Verify in certain locations as required by law.

The Supplier-to-Market Quality Specialist is responsible for the design, implementation,  monitoring, and the continual improvement of the quality and food safety processes across the 1FG value chain to support quality performance and the consistent delivery of products that conform to quality and food safety standards. This role enables quality compliance of business initiatives and provides support for decision-making and resolution of supplier-to-market quality-related issues to enable business continuity.

Key Duties and Responsibilities

• Designs and develops processes relevant to supplier and toller quality management, manufacturing quality, new product and process quality, and to distribution and marketplace quality.
• Deploys and strategically supports the implementation of the Supplier-to-Market Quality processes, as well as applicable management systems elements (e.g. food safety prerequisite programmes) 
• Ensures the regulatory compliance of manufacturing, distribution & marketplace operations. Ensures that the business units are consistently updated on relevant regulations.
• Collaborates with relevant stakeholders and functional management teams to obtain and maintain alignment and support for Quality activities.
• Provides expertise and support, including training, relevant to quality and food safety management.
• Participates in the risk reviews of the Quality function.
• Guides project managers in the preparation of Quality Management Parameters (QMP) of PMO projects, and tracks the completion and approval of the QMPs. 
• Enables compliance of business initiatives and projects to applicable quality and food safety requirements, including regulatory requirements.
• Performs assessments of suppliers, tollers, manufacturing operations, and distribution and marketplace operations, including partners’ facilities (e.g. customer facilities, retail concessionaires, franchise stores), to verify conformance to quality, food safety and regulatory standards.
• Provides support to manufacturing units and other company operating units for their 3rd party audits (e.g. management system certifications, customer audits)
• Collects and analyzes data relevant to the quality performance of suppliers, manufacturing and distribution & marketplace operations, and evaluates the results of analysis of audit outcomes and findings to determine appropriate initiatives or programs that will enable improvement. 
• Conceptualizes, develops and deploys appropriate initiatives or programs to support and continually improve quality performance of suppliers, manufacturing operations, and distribution & marketplace operations, and to inculcate and sustain a strong quality culture.
• Assists in the implementation of incident management and crisis resolution, and business continuity activities.

Other Responsibilities

• Complies with company and regulatory standards and policies for quality, food safety, Halal, environment, health, and safety, as well as to internationally-recognized management system standards to which the organization subscribes.
• Responsible for reporting problems/ issues related to quality, food safety, Halal, environment, health, safety, and management systems to identified authorities.
• Actively participates in relevant company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc. 
• Performs other tasks as may be assigned by the immediate superior.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

1. Reviewing our tax filings in the USA including our Federal Corporate Income Tax filings and State Income Tax filings.
2. Meeting other compliance requirements including FinCEN filings and year-end filing requirements including the annual withholding tax returns.
3. Reviewing our payroll tax filings filed by our payroll outsourced provider for accuracy and timeliness.
4. Coming up with strategies that optimize our taxes.
5. Reviewing financial entries to ensure they are tax compliant and tax optimized.
6. Monitoring state sales tax requirements and ensuring our invoices have sales tax where needed.
7. Enrolling the company as needed for withholding tax, income tax, franchise tax and business tax in new state as and when needed.
8. Training other team members on tax matters.
9. Ensuring we are compliant for all tax filings needed in the United States of America.
10. Performing other related duties as necessary.

Primary Responsibilities

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined target areas.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Division Manager and Sales Manager.

• Strategic Planning: Develop and execute comprehensive e-commerce performance marketing strategies and media plans with clear KPIs aligned with client’s business objectives and targets.
• Campaign Execution: Implement end-to-end performance marketing campaigns across onsite and offsite channels, including PPC, SEO and social media, focusing on achieving targets and KPIs.
• Budget Management: Assist in managing marketing budgets, optimising spending to achieve maximum ROI based on performance metrics
• Data Analysis: Utilize analytics tools to monitor and analyse campaign performance, extracting actionable insights to optimise strategies and drive continuous improvement.
• Market Research: Stay informed about industry trends, competitive landscapes, and emerging technologies to drive innovation in performance marketing strategies
• Reporting: Prepare regular reports on campaign performance, providing clear insights and recommendations for future optimisations.

Client Management

• Collaborate with internal and external stakeholders to ensure the successful implementation of content marketing strategies & projects
• Build long-term relationships with clients to develop a trusted advisor relationship.
• Manages client expectations and delivery across all campaigns
• Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

• Manage and ensure billings and payment accuracy.
• Documentation and archival of campaign post-mortem and compilation of campaign performance benchmarks.