Total 838 support advisor job vacancies in metro manila national capital region

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position                                            : Executive/Personal Assistant  

Work Hours                                    : M-F, between 9AM to 5PM EST (w/flexibility)

Holidays                                           : TBC

Pay Range                                       : 1500 - 1800 USD per month.

About the company:

Our client in the US is a fully integrated investment company committed to creating long-term value for their investors and partners by structuring custom-tailored solutions to complex transactions and unlocking value through the ownership of real estate, secured loans, and operating companies.  

Responsibilities:

• High level of executive/personal assistance is expected
• Manage executives' schedules and calendars.
• Coordinate and arrange meetings, conferences, and events.
• Handle travel arrangements and itineraries
• Manage and prioritize incoming communication (including emails, calls, and messages)
• Handle confidential and sensitive information with discretion.
• Perform various administrative tasks as needed.

• At least 5 years of proven experience as an executive assistant or similar role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office suite and/or Google workspace
• Ability to handle sensitive and confidential information with professionalism.
• Tech savvy and adaptable to new tools to improve productivity and efficiency.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Social Media Ad Designer/Video Editor

Working Hours: Monday to Friday, MST Canada ideally, likely EST or PST would work (full time; 40 hrs/ week)

Salary Range: $1000 - $2000/ month

Holiday: US and/or PH Holiday

About the company: 

The company is a fully outsourced and modular agency providing regulatory and operational compliance services, fraud prevention, risk management, and others. Founded in 2009 we have a wide breadth of knowledge and experience to assist businesses of all sizes and types. 

About the job:

We're seeking a full-time, expert-level social media designer/video editor to join our team.

1. You are an expert at graphic design & video editing for social media content.
2. You are an expert at editing long-form videos, as well as YouTube Shorts, TikTok / Facebook & Instagram Reels from raw video content supplied by our team.
3. You love creating memes.
4. You can show examples of your video editing skills, specifically for social media videos.
5. You can share references for business owners for whom you have created ads.
6. You create your own social media videos, so you understand hooks, view retention, and design for attention.
7. You are already, or your goal is to be an A-player, elite designer/video editor.
8. Understanding design principles and content trends for vertical video & static social media content.
9. Photoshop, After Effects, Premiere Pro, TikTok Editor, Captions A.I
10. Editing YouTube/Linkedin/TikTok/Facebook/Instagram video content & optimizing it to get people to convert.
11. Designing attention-grabbing static content (memes/carousels/gifs etc) for Linkedin, Facebook & Instagram.
12. You continually learn, & love talking about & sharing your knowledge of social media content & creative best practices.
13. You’re an expert at designing content for business audiences.
14. You’re confident in your ability to create content that grabs attention.
15. You work fast and efficiently.
16. You have 2+ years of experience in social media design/video editing.

Duties and Responsibilities:

1. Constant learning about social media design principles and content trends for TikTok, Instagram Reels, and Facebook.
2. Designing social media static content, video content & thumbnails.
3. Work with creative lead, content creators on all things related to content production.
4. Work with the team to analyze creative performance and understand what makes certain content work/ not work.
5. Take a proactive approach to find & test new tools, tactics, or strategies to level up your design capabilities.
6. Contribute to improving internal processes for how to develop world-class content.
7. Manage your projects with a high level of organization & communication.
8. Ensure all naming conventions and file storage is adhered to.
9. Continually be upskilling yourself, taking courses (paid for by us) on content design/video editing, and staying on top of content trends.

• At least 2+ years’ experience in social media design/video editing, especially YouTube/TikTok/Facebook/Instagram ads.
• You must love TikTok, Facebook & Instagram Reels, and YouTube Shorts and be researching daily to stay on top of trends.
• Must have working knowledge of any project management tools
• Familiar with Slack
• Ability/desire to quickly learn Captions A.I and similar A.I content tools.
• Any project management tool experience is a plus
• Working experience with Reddit is also a plus
• General knowledge in designing for attention.
• You must have a stable work-from-home office with at least 2 monitors. This can be secured upon getting hired (and so long as you are used to working on dual monitors and not confined to one small screen)
• Experience in working with a creator/influencer is a big plus
• A portfolio showcasing your sample works

1. You love being on TikTok, Facebook & Instagram Reels, and YouTube Shorts every day as part of your work & life because you love to follow and analyze the most creative content on each platform.
2. You get to do all the ad design & video editing stuff you love.

• You get to use super cool A.I tools to edit content.
• You work with awesome content creators, and you'll turn the raw content they supply you with into amazing social media content.
• You create world-class content that delivers world-class results.

1. You get to work with a team that supports you.
2. You get to work in a super organized company that makes everything smooth & structured, from file management to design briefs.
3. You get crystal clear expectations and goals.
4. You get to learn about consumer psychology, persuasion principles, behavioral design, and designing for attention.
5. You get to work in a culture of excellence, & use our world-class systems.

Are you a dynamic and experienced Assistant Revenue Manager? We are currently seeking someone to join our team who can play a pivotal role in optimizing our revenue streams, implementing pricing strategies, and ensuring financial success. If you have a proven track record in revenue management and a strategic mindset, we invite you to apply for this exciting opportunity. Join us in making a significant impact on our organization and take your career to the next level. Apply now!

Position: Assistant Revenue Manager

Monthly Salary: Up to 1,600 USD/month (Depending on the interview result and client’s approval)

Working Hours: Tuesday to Saturday, 9 am to 5 pm Eastern Time

Holidays: Some US Holidays

Duties and Responsibilities:

• Develop and implement effective revenue management strategies.
• Monitor market trends and competitor activities to identify revenue growth opportunities.
• Analyze data and financial reports to assess revenue performance.
• Ensure listing ratings and status are in a good position.
• Forecast revenue trends and make recommendations based on pro forma targets.
• Identify areas for improvement in revenue processes and implement enhancements.
• Utilize revenue management tools and software to enhance efficiency.
• Perform property analysis reports.
• Carry out tasks given by the Rev Manager Lead.
• Develop pricing recommendations based on market trends and property performance.

• At least 2 years of experience is required (as an Assistant Revenue Manager in the hospitality industry; Short Term Rentals preferred)
• Proficiency with Google Suite - especially Google Sheets & Google Drive
• Strong analytical and financial modeling skills.
• Familiarity with revenue management software/tools.
• Results-driven with a focus on achieving revenue targets.
• Ability to adapt to changing market dynamics.
• Strategic thinking and problem-solving skills.
• Positive attitude and a willingness to learn
• Highly organized, documentation-oriented
• Strategic and mental agility
• Proficient understanding of American cultural and societal norms
• Excellent internet speed with backup to ensure BCP (Business Continuity Plan)
• Excellent communication and writing skills are preferred

Plus / Good to Have:

• Someone who has worked with OTA (Online Travel Agencies) such as Airbnb, Vrbo, Booking.com, Etc.
• Someone who takes criticism as constructive rather than negative.
• Background in Property Management
• A Communications Degree is a plus

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant with experience working with Sales team in a B2B or B2C sales environment (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Experience working with Sales team in a B2B or B2C sales environment
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Copywriter

Work Hours: M-F; 9:00 AM-5:00 PM Central Time/11:00 PM-7:00 AM PH Time

Salary: 800-1,200 USD per month

Duties and Responsibilities:

• Write and edit engaging and persuasive copy for various marketing materials.
• Write blog articles with prompts.
• Write posts on LinkedIn.
• Newsletter copywriting.
• Develop messaging strategies that align with the brand and target audience.
• Conduct thorough research to understand the target market and competitors.
• Collaborate with the marketing team to create effective campaigns.
• Proofread and edit copy to ensure accuracy and consistency.
• Stay up to date with industry trends and best practices.

• Proven experience as a Copywriter or similar role.
• Proficient in Microsoft Office and other editing tools.
• Strong communication, writing, and editing skills.
• Knowledge of SEO best practices is a plus.
• A portfolio of previous work is required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you an ace Digital Marketing Specialist with a passion for all things online and digital? Our team is on the hunt for a skilled professional like you to take charge of our client's TikTok channel and drive online presence to new heights! The ideal candidate will also be adept at creating engaging video content and editing videos and thumbnails on YouTube. This is a unique opportunity to showcase your marketing skills and make your mark in the digital space. Are you ready to rise to the challenge and join us on this exciting journey?

Position: Digital Marketing Specialist

Working Hours: Monday to Friday, 2-3 hours a week of overlap between PH & UK time zones, and the rest of the work hours can be flexible

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: To be confirmed

About the Company:

A self-storage company in the UK with 5 sites. The client documented their journey on a podcast and a newsletter. The reason for the podcast and newsletter is to help other operators generate more profit through simple systems and procedures. The client has been creating content for 5 years or so but has never natively done so for TikTok. This is where you come in!

Responsibilities

• Utilize your expertise in TikTok to create and publish engaging videos to showcase the client’s self-storage services
• Develop innovative ideas for new video content by researching trending self-storage content
• Edit videos, create B rolls, and design thumbnails to make the videos more attractive to viewers
• Infuse personality and humor into the videos while also providing informative content related to the storage industry
• Manage the growth of the TikTok channel by strategizing and executing initiatives to increase engagement, followers, and views
• Apply similar skills to create longer-form content for their YouTube channel

• Proven expertise in creating TikTok videos that are engaging, entertaining, and informative
• Experience in creating YouTube content and applying YouTube SEO and growth strategies
• Creativity and a passion for social media and content creation
• Ability to work independently and manage multiple projects at once

Position: Executive Assistant
Working Hours: Monday to Friday, 8AM-5PM MST (Subject to change)
Salary Range: 800-1500 USD
Holiday: TBD

About the company: 

We are a place united by an ability to create wealth and obligation to do good; we see the two as inseparable. We are passionate about making the world a better place and we feel that starts with us. We’re a fast moving start up with opportunities to grow. We run hard, help each other out, and work together to achieve our goals. We are an equal parts hedge fund and tech company. 

We help investors unlock generational wealth by providing access to investments normally reserved for the institutions and the ultra wealthy. We evaluate thousands of investments to provide our customers one diversified, and managed portfolio of alternative asset investments (things that are not stocks and bonds). Best of all, we are powered by a Silicon Valley-grade technology platform that our customers can use anywhere. Join us and grow wealth with us!

About the job:

We are seeking a dynamic and detail-oriented Operations Specialist to join our team. While direct experience in financial services or wealth management is preferred, we are open to candidates who exhibit exceptional qualities such as fast learning, proactive problem-solving, and keen attention to detail.

Duties and Responsibilities:

Data Entry and Maintenance:

• Accurately input and maintain data related to the firm, funds, investors, and procedural documentation.

Documentation and Record-Keeping:

• Assist in maintaining records and documentation, including client information, subscription/redemption requests, and daily monitoring of group email boxes.

Reporting:

• Support the preparation and review of reports related to fund performance, financial statements, etc.

Reconciliation:

• Collaborate in reconciling discrepancies in reported financials, fund positions, ensuring overall accuracy.

Process Improvement:

• Identify opportunities for process enhancement, working with the team to streamline procedures and improve operational effectiveness.

Ad Hoc Projects:

• Participate in special projects or assignments, contributing to process improvement initiatives and overall operational efficiency.

Administrative Tasks:

• Handle various administrative tasks, including scheduling, as needed.

• At least 2 years of experience in the similar position
• Fast learner with a proactive and innovative mindset.
• Ability to work independently and think critically without excessive guidance.
• Exceptional attention to detail and a commitment to accuracy.

Position                           : Head of Finance

Working Hours           : M-F, EST 9am -5pm (10pm - 6am PHT)

Holidays                     : US or PH Holidays

Salary Range                        : 1800-2300 USD

About the Company

The company strives toward unlocking the economic potential of marginalized small and medium business owners. By bringing together a team of individuals with a wide range of backgrounds and a passion for fintech, the company is equipping business owners and journeying with them to their bigger dream.

Main Responsibilities

• Oversee teams of accountants in the US, Mexico, and Uganda, and generate consolidated reports.
• Perform comprehensive financial analysis.
• Establish secure protocols to safeguard confidential information.
• Ensure adherence to financial regulations in all accounting operations and audits.
• Handle investor reporting.
• Revise forecast models with actual data.
• Lead the budgeting process company-wide.

Tools to use 

• QuickBooks
• Google workspace (required)

• 5+ years of experience as an accountant/Finance roles
• CPA is a big plus
• Bachelor's degree in accounting or finance is required

Job Title: Affiliate Outreach

Salary Range: $800 - $1200

Don't miss the chance to join the team as an Affiliate Outreach Specialist. With your help, we can expand our reach to new audiences and achieve even greater success. Apply now to be a part of our exciting opportunity.

• Excite and build relationships through personalized outreach emails.
• Develop strong connections with clients.
• Take charge of managing and nurturing affiliate relationships.
• Efficiently handle assigned administrative tasks.

• 2 years of experience as an affiliate outreach / influencer outreach.
• Strong communication and relationship-building skills
• Ability to work independently and as part of a team
• Familiarity with affiliate tracking platforms

• Proficient or has experience using Google Workspace, Tiktok Shop Seller Center and Tiktok affiliate center

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Growth Marketing Manager

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

• Create 5-10 videos every week for TikTok and YouTube shorts.
• Create and execute effective growth marketing strategies to increase brand awareness, reach, and engagement.
• Assist in testing ad creatives, acquisition channels, and strategies.
• Manage social media accounts and engage with the audience to build brand loyalty.
• Collaborate with cross-functional teams to ensure cohesive brand messaging and consistent customer experience.

• Proven experience as a Growth Marketing Manager or any similar role.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Familiarity with any music-making application.
• Has experience with D2C, consumer apps, games, entertainment, and the like.
• Understanding of social media platforms and their algorithms.
• Experience with testing ad creatives and analytics tools.
• Portfolio required.

Ideal/Nice To Have/Preferred:

• Has experience and interest in music.

Job Title: Business Operations/Admin Generalist 

Schedule: Monday-Friday, 9AM-6PM BST / 5PM - 2AM PH Time

Salary: $800 - $1000

• Assist in financial record reconciliation and manage annual filings for various entities
• Support document processing for legal requirements and liaise with external parties like notaries
• Handle approvals related to KYC, AML, and KYB procedures
• Invoicing and Certificates: Chasing invoices and issuing S/EIS3 certs. Additionally, managing the setup of refunds, requesting bank details, and processing refunds
• Exit Management: Conducting exit calculations, creating exit PDFs, and distributing them to investors. You’ll also manage the setup of wires for returning money to investors
• Filing and Expenses: Handling PFIC/FATCA filings and chasing unsubmitted Revolut expenses. Also, processing invoices and setting up wire transfers

• You're Detail-Oriented: Your ability to pay meticulous attention to small details is crucial, especially when it comes to tasks like reconciling payments, handling filings, and managing various documents
• You’re highly conscientious: Your commitment to thoroughness and precision sets you apart, ensuring that every task is approached with a conscientious mindset
• You're Organized: Given the diverse set of responsibilities, you excel in efficiently managing tasks, meeting deadlines, and prioritizing what is most important for successful outcomes
• You're a Brilliant Communicator: Whether in written or verbal form, you understand the importance of effective and clear communication in all aspects of the role
• You're Adaptable and a Fast Learner: While we don't expect you to have prior experience in these specific responsibilities, your capacity to adapt to new processes, regulations, and tools with the right coaching is essential
• You Take the Initiative: You proactively approach your tasks, demonstrating a willingness to take on whatever is required, particularly when priorities shift. Your proactive stance contributes to the success of the team and the organisation.
• Proficient or has background in using the following tools:
• Microsoft Office
• Google Sheets
•  Airtable
• Companies House
• Wise

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Inside Sales Representative

Working Hours: Monday to Friday  9am-5pm can be PST, EST, or CST(will depend on the area you will be targeting)

Salary Range:  1,000-1,200 USD/month (open to 1,300-1,500 USD if experience exceeds our client’s expectations)

Holidays: US Holidays

Payment Cycle: Monthly

About the company: 

 A company offering coaching and training that follows a pragmatic scheme to help business owners, leaders and professionals achieve personal, professional and business goals faster and easier. 

Duties and Responsibilities:

• Cold calling and appointment setting
• Deal with prospects of our clients
• Execute high volume of outbound sales calls and conduct very high-quality sales conversations.
• Make calls to executives to try to book meetings for our executive sales team.

• At least 2 years of experience
• Flawless and rockstar communication skills
• High energy and output
• Highly coachable
• Hungry (performance-based bonuses included)
• Executive/consultative sales style (talking to executives)

Bonus scheme: To be finalized byt the client but to give you some idea...

The client's business gets paid by their own clients based on performance, you'll get included on that.

1-3% of closed revenue per quarter would be the bonus. So, if you and the client close $100,000 in revenue as a result of the meetings they set, they would get 1-3% of that as a bonus on top of their salary.

The IT Support Technician is a vital member of our Information Technology team, tasked with

providing essential IT support. The role plays a central part in maintaining a responsive and efficient IT support environment, ensuring seamless day-to-day operations. Responsible for resolving a variety of technical issues, requests and escalating complex problems as needed. Requires a hands-on approach to troubleshooting and resolving hardware, software, and network-related issues. Actively contribute to the documentation of technical procedures and user-facing guidelines to enhance knowledge sharing and facilitate efficient issue resolution. Plays a critical role in fostering a positive end-user experience while contributing to the overall functionality and security of our IT infrastructure.

• Provide quick and effective assistance with information technology systems.
• Guide end users remotely and in person through systems configuration, troubleshooting, and maintenance 
• Listen attentively to end users’ questions and concerns and offer optimal solutions.
• Prioritize customer satisfaction in all communications, directing unresolved issues to next level personnel.
• Work with IT Specialists to provide end users with superior service.
• Respond to technical inquiries via email, through online chats, over the phone, or in person.
• Walk end users step-by-step through the problem-solving process.
• Help with troubleshooting hardware and software.
• Follow up with end users to ensure satisfactory service.
• Communicate end user feedback to the appropriate internal team members.
• Under direct supervision from senior team members, provide help desk support.
• Monitor and respond quickly and effectively to requests received through the IT helpdesk.
• Troubleshoot and resolve all problems encountered with hardware and software.
• Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
• Provide on-site desktop/laptop support including new hardware setup, imaging, and deployment. Install and configure computer software, hardware, networks, and peripheral equipment.
• Responsible for regular desktop preventive maintenance and cleaning.
• Troubleshoot and resolve software and hardware issues quickly and efficiently.
• Document steps to help end users resolve technical problems.
• Develops and maintain technical and user facing documentations.
• Support the implementation of new solutions or applications.
• Create accounts for new users and assist with password or login problems.
• Test and evaluate new technology.
• Inventory Management of IT Equipment.
• Provide insight into technical requirements.
• Repair and replace equipment as necessary e.g., UPS Battery.

• Bachelor’s degree in related field, equivalent work experience in the IT field, and/or industry certification(s)
• Minimum of 2-3 years prior experience in a Technical Support capacity
• Exceptional Customer Service and communication skills, both verbal and written
• Experience working as an IT help desk technician or in a similar customer support role.
• Must be a self-starter with the ability to adhere to procedure.
• Strong analytical, logical thinking and problem-solving skills
• Ability to diagnose and resolve a variety of technical issues.
• Team-oriented mindset with an openness to constructive feedback
• TESDA NC2 certification

Highly preferred:

• Experience using Office 365
• Skilled in supporting Microsoft Technologies (O365, Active Directory, Azure, etc.)
• Working knowledge with various operating system and application e.g Microsoft Windows 10, 11 and Microsoft Office application
• Working knowledge (Cisco, Mikrotik, WIFI AP, Switches)
• Tech savvy, with experience working in a tech-related field.
• Eagerness to learn new technologies and systems.
• Exceptional Customer Service and communication skills, both verbal and written
• Knowledgeable about endpoint protection and associated best practices.
• Proficient with Mobile Devices, wireless networks, and peripherals such as printers, scanners, etc.
• Excellent organizational and follow-up skills with strong attention to detail
  

• Full-time contract.
• Attractive salary based on skill level and experience.
• Work alongside colleagues that share the same interests and passion for art and video games.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.
• Online training platforms and workshops to level you up.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Graphic Designer

Working Hours: Flexible

Key Responsibilities:

• Edit short-form cooking videos with a focus on high-quality output.
• Possesses a background in designing both 2D and 3D visuals.
• Utilize Adobe Premiere Pro for seamless video editing.
• Design graphics for promotional materials.
• Create visually appealing YouTube thumbnails.
• Develop logos that align with brand aesthetics.

• Minimum of 2 years of experience as a Graphic Designer.
• Proficient in Adobe tools, including Indesign, Photoshop, and Illustrator.
• Strong communication and writing skills.

If you meet these qualifications and are passionate about creating visually stunning short-form cooking videos, we encourage you to apply. Please submit your resume, portfolio, and a brief cover letter highlighting your relevant experience.

N/A

Position: Customer Service Agent

Working Hours: 9AM - 5PM PST (Should be amenable to work during weekends, days off during the weekdays.)

Salary Range:  USD 800 - USD 1500/month

Job Summary:

We are seeking a highly motivated and organized individual to join our team as a Remote Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to our clients and assisting with various administrative tasks as needed. The ideal candidate should have excellent communication skills, be able to work independently and have a keen attention to detail.

Tasks:

• More technical experience in electronic products.
• Understand problems clients face with their products.
• Answer tickets and resolve issues of customer with their products.
• Respond promptly to customer inquiries via phone, email, and chat, and provide accurate and helpful information.
• Handle and resolve customer complaints and issues in a timely and professional manner.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation.
• Collaborate with other team members to ensure consistent and efficient customer service delivery.
• Identify and escalate complex customer issues to the appropriate personnel.
• Update and maintain customer information and records in the company database.

Qualifications:

• Minimum of 3 years of experience as a Technical Support Representative.
• Tools: Gorgias and Shopify (big plus and preferred)
• Seeking a candidate who is experienced with electronic products and understands how they work.
• Proven experience in customer service, preferably in a remote or virtual environment.
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office and Google Suite.
• Comfortable using various online platforms and tools such as CRM systems and project management software.
• Ability to work independently and take initiative.
• High school diploma or equivalent; some college coursework or degree preferred.

Must be able to work within UK business hours.

As a People Analytics Advisor, your main role is to utilize data-driven insights to guide strategic human resources decisions. You will play a vital part in optimizing workforce performance, employee engagement, monitoring workloads, adoption, and operational excellence through advanced analytics techniques.

Key Responsibilities and Outputs

• Create and enhance data modeling and visualization platforms, transforming raw data into actionable insights to streamline processes, increase quality, monitor OKRs and SLA, and deliver insightful reporting analytics.
• Ensure quality and compliance controls are properly documented and executed by the People Services Analysts and Process Specialists. 
• Performs regular process audits to maintain quality control inside established parameters.
• Monitors the People Services OKRs and identifies trends that can help the People Services team anticipate and take actions to promote operational excellence. 
• Develop efficient processes to streamline data collection, analysis, and reporting.
• Supports the effective implementation and rollout of projects and corporate HR initiatives across the organization.
• Evaluate people-related trends to conduct benchmarking and research supporting HR strategic initiatives.
• Develop data-driven, compelling business cases to support and prioritize HR initiatives.
• Develop reports for auditing, compliance, and maintenance of dashboards for key metrics (e.g., headcount, recruitment, onboarding diversity, hiring, turnover, talent planning, WFA, performance, employee experience, compliance, offboarding, engagement, etc.) periodically and on demand.
• Develop compelling, logically structured presentations (including story-telling of research/analytics findings) to be shared with the People Leadership team.
• Participates in key projects and initiatives as required.
• Provide all the necessary data and control information to comply with all the Internal / External audits.
• Complete any third-party requests for analytics (government reporting/surveys and forms).
• Provide ad hoc support/reports.
• Active participation in key people projects with multiple external customers. 

Proven characteristics and competencies for success

• Self-Awareness & Impact
• Action & Ownership
• Accountability
• Quality Focus
• Resourcefulness

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: Full Stack Developer

Salary Range: $1,500-2,500

Schedule: M-F, flexible 8 working hours with 2 hours overlap to speak with the client; MST timezone

About the Role
The ideal candidate will play a crucial role in elevating the code of a web application, working closely with our client to enhance the application's functionality and user experience.

Responsibilities:

• Collaborate with the client to understand and refine requirements for the web app.
• Utilize your expertise in full-stack development to enhance and optimize existing code.
• Ensure the smooth functioning of the web app by addressing bugs and implementing necessary updates.
• Provide valuable insights and recommendations to improve the overall performance and user interface of the application.
• Work independently to complete assigned tasks and meet project deadlines.

• Minimum 5 years of experience in full-stack development.
• Proficient in PHP and experienced with Github for version control.
• Excellent communication skills with a minor accent being acceptable.
• Ability to work collaboratively and effectively in a remote environment.
• Proven track record of delivering high-quality, scalable solutions.

Position : Executive Assistant

Working Hours : M-F 7:00AM to 3:00PM EST/ 8:00PM to 4:00AM PHT

Salary range : 1000 to 1200 USD

SPECIFIC DUTIES AND RESPONSIBILITIES

Admin Work:

• Running payroll
• Managing to dos/meeting notes
• helping managing customer support
• Drafting emails
• Pay outstanding bills/balances,
• Organize

Technical: 

• Pull and track financials for the organization
• Modify html email template for new content
• Put together a mailchimp marketing sequence.

Research

• Work on researching certain domains (eg find 3 religious coaching online programs, their model and pricing)

• Minimum 2 years of experience in the role
• Above average to excellent written and communication skills; minor accent is acceptable
• Tools: ADP (big plus for invoicing), Google Workspace, and Google Sheets & Excel (proficient)
• Seeking a candidate that is highly communicative, proactive, enthusiastic, 
• Willing to learn new things quickly
• Able to put together good quality research

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Associate

Work Hours: M-F; 9:00 AM-6:00 PM GMT +8 time zone

Salary: 800-1,500 USD per month

Duties and Responsibilities:

• Expense Tracking and Reimbursements: Keep track of business-related expenses and vendor invoices across multiple entities. Manage the reimbursement process to make sure invoices don’t fall through the cracks.
• Maintaining the CRM Database: We interact with thousands of new and old contacts each year, ranging from current and potential investors in our fund, other venture investors that we invest alongside, portfolio companies, founders of new startups, operational executives, and other service providers like lawyers, accountants, bankers. Part of the responsibility of the Ops Associate will be to maintain our internal CRM database.
• Contract Administration: Manage board resolutions, corporate documents, and material contracts signed by keeping them organized and electronically filed.
• Organizing Pipeline of Potential Investments: Manage the deal flow pipeline based on communications from the investment team, ensuring all records in database tools like Airtable or Notion are accurate and up-to-date for quick decision-making.
• Market Research: Utilize specific data sources to update the firm’s internal database of recent fundraises. Compile summaries and trend reports for the team.
• Coordinate Travel and Entertainment: Arrange and manage travel itineraries and entertainment bookings, including flights, hotels, and restaurants. Handle any last-minute changes efficiently.

• At least 4 years of proven experience as an Operations Associate or similar role.

• Fluent English Speaking and Writing Ability: Excellent communication skills are essential for both internal and external interactions.
• Good Communication Skills: Understand and communicate messages clearly and efficiently.
• Software Proficiency: Adeptness in using (or learning to use) tools like Notion, Airtable, and Google Sheets for project management.

Ideal/Nice to Have/Preferred:

• Has Accounting or Bookkeeping experience.

Personality/Attitude/Culture Preference:

• Organized and Detail-Oriented: Ability to manage multiple tasks and projects effectively in a dynamic setting.
• Willingness to Learn: Open to new challenges and continuous learning.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant 

Working Hours: TBD

Salary Range: 800-1,500 usd/month

About the company: 

A small studio focused on nurturing a passion for music and creating an environment where every child feels valued, self-assured, and heard.

About the role:

We are currently in search of a proactive and organized individual to join our team as an Executive Assistant to the CEO of our music school. This role encompasses a wide range of administrative responsibilities, light marketing, bookkeeping tasks, and complex calendar management. Ideal candidates should demonstrate high self-motivation, exceptional multitasking abilities, and understand the nuances of managing the day-to-day operations of a bustling educational facility.

Duties and Responsibilities:

• Coordinate and manage the CEO and executive's calendar including organizing, scheduling, and maintaining appointments, meetings, and travel arrangements.
• Perform basic bookkeeping tasks such as tracking expenses, budgeting, invoicing, and preparing financial reports.
• Assist in the development and implementation of marketing strategies, campaigns, and promotional activities.
• Facilitate efficient and effective internal and external communication.
• Organize and maintain an efficient filing system for easy data retrieval.
• Assist in the preparation of reports, presentations, and proposals.
• Support other staff with organizational tasks as needed for the smooth operation of the school.

•  Proven work experience as an Executive Assistant or similar role.
• Proficient in Microsoft Office Suite, with familiarity with bookkeeping software.
• Outstanding organizational skills with the ability to prioritize tasks.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills with the capability to interact with students, staff, and other stakeholders.
• Tech-savvy

Preference:

• A bachelor's degree in Business Administration or related field
• Has graphic design skills
• Familiar with different marketing techniques

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: SEO Strategist

Schedule: Monday to Friday, 9am-5pm CST (11pm-7am PHT)

Salary Range: 1600 - 1700 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a talented and experienced SEO Strategist to join our team and spearhead the development and execution of innovative SEO strategies. You will be responsible for leading the planning, implementation, and optimization of SEO initiatives for both our clients and internal projects. Working closely with cross-functional teams, you will leverage your expertise to drive organic traffic, enhance search engine rankings, and improve overall online performance. Your role will encompass a blend of technical SEO, content optimization, and strategic planning, with a focus on delivering measurable results.

Responsibilities:

• Conduct comprehensive SEO audits and analysis to identify opportunities for improvement.
• Develop and execute effective SEO strategies tailored to the unique needs of each client.
• Perform keyword research and analysis to identify relevant target keywords and phrases.
• Optimize website content, metadata, and internal linking structure to enhance search visibility.
• Monitor and analyze website performance metrics using tools such as Google Analytics and Google Search Console.
• Stay updated on industry trends, algorithm updates, and best practices to ensure compliance and effectiveness.
• Collaborate with content creators to develop high-quality, engaging content aligned with SEO objectives.
• Assist with reporting and analysis of SEO performance, providing insights and recommendations for optimization.
• Provide creative input and strategic guidance for utilizing content across social media channels.

• At least 4 years of experience as an SEO Strategist or a similar role.
• Proven track record in SEO with experience working with larger companies (minimum $5 million in revenue).
• Strong analytical skills and proficiency in SEO tools and software.
• Excellent communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Self-starter mentality with a proactive approach to problem-solving and goal achievement.
• Experience in content writing and familiarity with multi-location businesses preferred.
• Nice to Have:
• Experience in setting up and establishing SEO departments or initiatives.
• Familiarity with tools for social media management and content distribution.
• Background in digital marketing or related fields.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  SEO Strategist

Salary Range:  USD 1000-1500 /month

Working Schedule: first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

Position :  SEO Strategist

Client                :  9487-2785 Quebec Inc. 

Company’s Website :  https://www.thedeependagency.com/ 

Salary Range :  USD 1000-1500 /month

Working Schedule : first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

ABOUT THE COMPANY 

You will be primarily working on our website: Our mission is to move fintechs forward in a meaningful way, using the power of Search. We’re obsessed with creating the best content on the internet, strengthening customer relationships, and making a material impact on the businesses we work with.

The company also works on other website projects, including in the restaurant industry, beauty industry, and more, which will also be included in the role. You will have the chance to work on a variety of interesting projects!

➡️ Our philosophy is to create content that resonates with readers, provides more value, and creates more impact for our clients. We are focused on building win-win situations that make the internet a better place, not generating empty clicks and vanity metrics.

ABOUT THE ROLE 

We are looking for an SEO Strategist with content writing experience to join our team! You will get the chance to work with clients in the fintech spaces, as well as a variety of different industries on unique projects. Your main goal will be to identify and act on opportunities to grow website traffic. Although this is a strategic role, we are looking for someone who can also take on some content writing. Expect the role to be approximately 50% content writing and 50% strategic tasks/research.

Responsibilities

• Writing long-form content for client blogs and webpages, in addition to internal content
• Optimizing existing content according to best practices and content audits
• Conducting keyword and topic research
• Developing SEO strategies for new clients
• Reviewing websites for SEO opportunities/conducting audits
• Collaborating with our team on larger content strategies across social media and other channels

• Demonstrated ability to write high-quality English long-form content
• Grammar, editing, and proofreading skills
• SEO knowledge (keyword research, best practices, strategic approach)
  

Nice to have

• Bonus points for any experience in other areas of Marketing (Social Media, content creation, PR, etc.)
• Bonus points for experience with specific tools: GA4, SEMRush, or other SEO tools
• Bonus points for any experience or personal interest in the finance and technology industry

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

Qualifications:

• Good command of English language is a must
• Proficiency with MS Excel and Word
• Experience with database management would be helpful
• Previous experience in a similar role is highly preferred

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus