Job Description

• Demonstrate consistent, reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude.
• Respond to incoming customer requests quickly, proficiently, and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features via VOICE/EMAIL/Chat, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position : Executive Assistant

Company/Client : ELTE     

Company Website : http://elte.com

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm) EST

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Holidays : Canadian Statutory Holidays Off (see holiday info below)      

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

A luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

We predominately work with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area. 

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model. 

We are a retailer of various brands and product lines, but also produce our own brand of product. 

Our Company Values are:

Committed to Quality

Hands On

Open Minded

Humble

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence

• At least 5-7 years of experience as an Executive Assistant (must reflect on resume)
• Must have stayed in one company/supported the same executive for at least  3 years+
• Strong Excel Proficiency is required
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

Holiday Information:

Candidate can expect to have Canadian Statutory Holidays

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Executive Assistant

Work Hours: M-F, 9:00am – 5:00pm PST|1:00am – 9:00am Philippine time

Pay Range: $1000 - $1500 monthly

• Report building
• Generate reports frequently in a CRM platform
• Edit documents
• Handle expense reports
• Keep Google Drive organized, clean, and up-to-date
• Calendar management - book travel, and meetings, and handle other calendar updates
• Send thank you notes
• Handle note-taking for larger meetings (mid-year and end-of-year meetings)
• Organize email and create email templates
• Trello experience would be great to keep cards and organization within that platform
• Admin tasks: new item forms for distribution
• Transcribe and simple data entry on an LMS platform for onboarding and education
• Actively and efficiently support 3 people in the company

• Social Media - IG Management

• Minimum 3 years of experience
• Good to Excellent communication and written skills; minor accent is acceptable
• Tools: Google Drive, Google Calendar, Google Workspace, Google Docs, LMS system (advantage), Trello (advantage) or any similar tool
• Must be proficient with Excel and Google Sheets
• Seeking a candidate who has experience working with the CEO, founder, or owner of a company
• Seeking an experienced Executive Assistant who can assist 3 people in the company

THE CHALLENGE:
· Performs daily IT Task, assisting trouble shooting IT issues of Manila employees, 
· Maintains all workstations - Checking, Analyzing, Troubleshooting, Fixing PC problems.
· Provides Software and Application Solution such as Installing, resetting Operating System, Install Application Software , Configure all the application installed in every department.
· Checks and accepts Jira Ticket both for Manila Office and Global Task.
· Creating and Deleting Active Directory Account, RTS Account and other users account in Instant Messaging Apps.
· Provides network support, Printer support.
· Setup and configure Workstation for operation and all other Department.
· Provides IT security, which includes account password, and Antivirus. 


YOUR PROFILE:
· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
· Knowledgeable in WAN/LAN, PC troubleshooting, repair, upgrade, installation. Basic system admin, monitoring, documentation, report.
· Knowledgeable with Azure, Endpoints, AWS, Active Directory , IP Phone and CCTV
· At least 1 year of working experience in the related field is required for this position.

LOOKING FOR FILIPINO CANDIDATES

Position Title : Administrative and Communication Coordinator

Work Hours (Client) : 7am to 4pm ET | Mon - Fri

Work Hours (MNL) : 8pm to 5am MNL | Mon - Fri 

Holidays :       TBD

Pay Range : $800 - $1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

If you love doing executive admin related tasks and having the opportunity to connect and interact with customers and clients, this role is for you!

The role primarily involves answering incoming calls and assisting with administrative tasks for the controller. Approximately 20 hours per week will be dedicated to phone duties, including scheduling appointments, contacting vendors, and completing forms. The position combines front desk customer service with administrative assistance, without a ticket system. The ideal candidate will handle incoming calls, route calls, take messages, and support the controller with tasks like document management and vendor/client communication. This role is split evenly between inbound phone attendant and executive assistant to the controller.

• Answer and greet callers warmly.
• Listen to caller's needs and determine the right DD&G contact.
• Keep an updated list of employees and roles for accurate call routing.
• Use the phone system to transfer calls to the correct person.
• Take messages when the desired contact is unavailable.
• Provide basic information about DD&G to callers.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation
• Manage and organize the controller's calendar, scheduling meetings and appointments.
• Handle email correspondence, prioritizing emails and responding on behalf of the controller when appropriate.
• Manage travel arrangements and itineraries for the controller.
• Handle confidential information with discretion.

Minimum Requirements:

• 3-5 years of proven experience as an Executive Assistant or in a similar role for a USA company.
• Proficient in English, both written and verbal
• Strong organizational and multitasking skills
• Ability to handle confidential information with discretion

Essential Tools/Software:

• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel
• ChatGPT (refining prompts)

Position: Talent Acquisition Specialist

Working Hours: 12pm - 8pm EST (either Wed - Sun OR Tues - Sat)

Salary Range:  USD 800 - 1000/month

Tasks:

● Responsible for consistent interviewing and onboarding

● Works with the Office Manager and Hiring Team to create, modify, and post job ads on the Indeed platform

● Reviews and filters resumes, sends assessments, and sets up interviews for candidates

● Conducts initial interviews

● Follows the company interview process in both an individual and group interview setting

● Writes professional, concise summaries of interviews for leadership review

● Sends offer letters as well as background checks and drug tests to approved applicants

● Tracks applicants throughout the onboarding process and documents and communicates progress verbally and through the Google Drive

● Success Metric is daily pulse submissions on interviewing and onboarding statistics

● At least 1 year of recruiting and interviewing experience in a US-based company.

● Excellent verbal and written communication skills

● Outstanding problem-solving skills, with a bias for action

● Ability to multitask, prioritize, and manage time efficiently

● Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

● Able to learn basic aviation terms like aircraft types, phonetic alphabet, military time, and other common vocabulary

● Knows when to ask questions and where to find answers

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to customers. You will quickly and effectively resolve complex customer inquiries that arise with our solutions, investigating and troubleshooting using your knowledge of SQL and the product. You will have a passion for data, and understanding the product, thus enabling you to swiftly and easily articulate solutions to our customers, and cross-functional teams clearly and concisely, adapting our tone to ensure we provide the most human technical support possible. You will also clearly be able to identify, own, and escalate bugs that hinder the customer from performing mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to help scale customer support function as Boldr continues to grow its customer base. You have support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to

customers. You will quickly and effectively resolve complex customer inquiries that arise with our

solutions, investigating and troubleshooting using your knowledge of SQL and the product. You

will have a passion for data, and understanding the product, thus enabling you to swiftly and

easily articulate solutions to our customers, and cross-functional teams clearly and concisely,

adapting our tone to ensure we provide the most human technical support possible. You will also

clearly be able to identify, own, and escalate bugs that hinder the customer from performing

mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal

dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to

help scale customer support function as Boldr continues to grow its customer base. You have

support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

 “LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES”

Working Hours : Mondays to  Fridays; 10:00AM to 6:00PM EST/ 11:00PM - 7:00AM, PHT

Holidays : Canadian Holidays

Salary range : $900-$1,200/month

Responsibilities:

• Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.
• Screening of tenants to help protect the investment and to minimize potential liabilities.
• Determining clients’ needs and financial abilities to propose solutions that suit them.
• Maintain and update listings of available properties.
• Intermediate negotiation processes, consult clients on market conditions, prices, etc.
• Prepare necessary paperwork (contracts, leases, deeds, closing statements etc).
• Remain knowledgeable about real estate markets and best practices.
• Closely work with the different Departments regarding real estate transactions.

Qualifications:

• Has 2+ years of related experience as a Real Estate Assistant or similar.
• Working knowledge and experience in using project management tools like Trello or similar.
• Working knowledge and experience with collaborative tools like Google Workspace (Google Doc and Google Sheets) and Docusign.
• Experience with using Loom for documentation purposes is a plus.
• Working knowledge and experience with communication tools like WhatsApp.
• Strong written and verbal communication skills. At least good communication skills.
• A team player, but can also work independently

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Marketing Specialist

Salary Range: $800 - $1500

Working Hours & Time Zone:

About the company: 

The client is a holding company with multiple lifestyle-driven, e-commerce brands. Our mission is to change the trajectory of human health in our lifetime through education, inspiration, nutrition, and community. 

About the job:

This position is perfect for someone who can follow an SOP to get repetitive tasks done effectively. Ideal candidates are intuitive with great English communication skills, comfortable with using basic software, and enthusiastic about mastering productivity to deliver high output with quality. You will be reporting directly to the CEO.

Instagram Reels Assistance:

• Take ideas from the Notion page for Instagram reels and use ChatGPT and a prompt to create scripts. Clean those scripts up based on SOP. Paste the scripts generated into a Notion table so that I can review them at the end of the day.
• Then, once I’ve recorded the video, it would be great if they could follow an SOP to edit the video with Capcut. Tick off that this is done on the Notion table so I can review and make any extra edits and update the SOP to be more accurate.
• Then generate a caption for that Instagram video based on the SOP. Then I review the script on the Notion table.
• Then post the video to our Instagram account with the approved caption.

Instagram Posts Assistance:

• Similar to the above, take ideas from the Notion page to create a still-post design using Figma. Either they could make these graphics themselves using Figma or communicate the instructions with our contractor. Again, use a Notion table to indicate that the Figma design is ready for review.

• I’ll give the exact instructions and examples on how to do so. It will involve copying and changing a few elements from an already existing Instagram post, in most cases.
• Once approved, make the caption using a ChatGPT prompt I provide. Using the Notion table to indicate the caption is ready for review.

Weekly Report:

• Help in creating the weekly report to the board using the SOP provided. Highlighting the progress we’ve made for the week. Which I will review.

Create Instagram Reels cover images:

• Communicate with our contractor, or they can do it themselves using Figma. I’ll give the exact instructions and examples on how to do so.

Create Meta ads:

• Communicate with the contractor, or they can do it themselves using Figma. I’ll give the exact instructions and examples on how to do so. It will involve copying and changing a few elements from an already existing Instagram post.

Instagram outreach:

• Send pre written messages with a small amount of customization to Instagram followers. Sending a different message to followers with a following greater than 5,000.

Instagram interactions:

• Go to hashtags and followers of large accounts in our space. Send messages to some of these people based on criteria, and mostly comment and reply to people who have left comments on posts in our space.

One-off-type work

Get brand-printed clothing made:

• Find a high-quality hat, shirt, and shorts printing company to print the logo on.

Plus, if there are other repetitive tasks I can think of to give them, I can add them with time.

End of day Slack message:

• Minimum 2-3 years of experience as a Virtual Assistant or similar role
• Must have strong English Communication Skills
• Be able to use the following effectively: AI (mostly ChatGPT), Figma (ideal, not necessary), Notion (necessary, although easy to learn), and Google Docs
  

• Supports the Key Account Managers, Regional Sales Managers & Area Sales Managers in creating effective sales & marketing campaigns and customer submissions for the Bosch Trade Market (e.g. New Product Introduction process support for Key Accounts, Internal Presentations as per divisional requirements and KAM support via customer sales reporting and submission calendar creation)
• Reports for KAMs for Key Account Monthly figures and including Competitor Analysis / Catalogue summary of competitors and customers
• Provides administrative support to the KAM team– purchasing processes and business procedures including KA New Line Forms, PromoTool setup, WorkOns and New Account Setup
• Monthly sales reporting for National/Regional Sales & Key Accounts
• Website maintenance for Key Accounts
• Ownership of all marketing collateral from KAM activities from customers and competitors
• Ensure all HSE procedures are followed and all incidents are reported accordingly
• Support KAMs / RSMs with daily tasks

• Supports the Product Managers in successfully managing the product core segments and provide sales support in areas such as product launches, promotional campaigns, customer submissions/promotions, Point Of Sale, customer events and related activities
• Provides administrative support to the Marketing team– purchasing processes and business procedures (to include material creation, End of Life, Special Orders & price maintenance WorkOns), promotool, data updates (to B2B Portal, MPE and B-ECOS)
• Supports event organization and implementation including logistics, setup and giveaways
• Provides administrative support to the marketing team– purchasing processes and business procedures
• Reporting of stock management (including SOH & SIT)
• Control & maintenance of purchase order process for brand teams (Framework, Free Text and EPSA POs)
• Competitor research and preparation in format for use by the product management team (competitor landscapes pricing & specifications)
• Ensures all HSE procedures are followed and all incidents are reported accordingly

• Develop web applications using Django framework.
• Write backend code in Python for handling HTTP requests, business logic, and database interactions.
• Design and optimize database schemas.
• Build RESTful APIs and integrate with frontend frameworks.
• Test, debug, and optimize application performance.
• Ensure security best practices are implemented.
• Collaborate with team members through version control, code reviews, and documentation.
• Deploy applications to production servers and assist with DevOps tasks.
• Stay updated with Django and related technologies through continuous learning.

• Ideally with a bachelor's degree in computer science
• 5 or more years of professional experience as a Django developer
• 2 years of continuous of work experience in their prior position; ideally with a US based company
• Basic knowledge of Frontend development
• experience with Rest APIs, and cloud AWS, Azure, or GCP

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position :  Bookkeeper

Salary Range :  USD 1000-1800 /month

Working Schedule :  M-F, flexible 8 working hours with 4-5 hours overlap with the client; MST timezone

ABOUT THE COMPANY 

The company has a combination of expertise, experience, and connections which means that your asset is in the hands of trusted, conscientious people. We provide all of our clients with personal attention, quality maintenance, expert leasing and accounting services, always with honesty and integrity.

No matter what stage you are at, whether you already own property, are looking to buy for the first time, selling, or need to lease, we are here for you every step of the way.

ABOUT THE ROLE

We looking for a skilled Bookkeeper to maintain our financial records, including purchases, sales, receipts, and payments. The bookkeeper will work closely with our team to create and analyze financial reports. Ultimately, the Bookkeeper's responsibilities are to record all day-to-day financial transactions of our company accurately.

RESPONSIBILITIES:

• Record day-to-day financial transactions and complete the posting process
• Verify that transactions are recorded in Quickbooks, and Property Management software and uploaded into our document solution
• Reconcile accounts in Quickbooks and Property Management Software
• Invoice clients for work performed and post monthly property management fees
  Enter data, maintain records, and create and verify monthly P&Ls by property and business unit.
• Process accounts receivable/payable and handle payroll promptly
  

• Proven bookkeeping experience
• Solid understanding of basic bookkeeping and accounting payable/receivable principles
• Proven ability to calculate, post and manage accounting figures and financial records
• Data entry skills along with a knack for numbers
• Hands-on experience with spreadsheets and proprietary software
• Proficiency in English and in MS Office (specifically excel)
• Customer service orientation and negotiation skills
• High degree of accuracy and attention to detail
• Must have QuickBooks Knowledge

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Position: Executive Assistant

Working Hours: Monday - Friday; Dubai Office Hours

Salary Range:  USD 900 - 1500/month

Tasks:

• Attend and document all meetings, sharing comprehensive notes in the designated application.
• Schedule follow-up meetings and update relevant Excel sheets for tracking purposes.
• Handle travel arrangements, including booking holidays, flights, and hotels, ensuring an efficient itinerary.
• Procure miscellaneous items as needed, such as a laptop sleeve or specific attire, by researching, ordering, and managing the purchasing process.
• Organize and prioritize tasks in Asana, providing daily reminders to ensure a streamlined workflow.
• Manage email access, reviewing and adding important correspondence to the Asana board.
• Undertake simple graphic design and Canva work for various projects.
• Coordinate and curate LinkedIn content generated from podcasts.
• Oversee properties in the UK, handling fees, and following up on tax-related matters.
• Maintain and update Excel sheets for end-of-month stock purchases.
• Compile a checklist of pre-travel tasks and research potential sales offers.
• Review basic legal documents, flagging any concerns or discrepancies.
• Facilitate communication and coordination between the individual and various companies.

Qualifications:

• At least 1 year of experience as an Executive Assistant
• Proficient in Office 365, Asana, and Canva.
• Seeking a dynamic individual with a vibrant and enthusiastic approach to work.
• Eager to welcome individuals who are ambitious, motivated, and ready to tackle challenges head-on.
• A versatile role designed for someone with a proactive mindset and a hunger for professional growth.

The IT Helpdesk Support will help to learn the business procedure of the company and to provide support to our staff. This position will directly report to the IT Helpdesk Leader.

Key responsibilities include:

• Study the company’s business system logic and procedures.
• Support our staff and clients in understanding the system, logic & procedure.
• Troubleshoot bugs in our systems reported by our staff.
• Get staff’s new-feature or improvement requests to the manager.
• Track system issues and make bug reports to the manager for bug analysis.
• Proactively monitor our systems and communicate within a multi-location infrastructure.
• Assist remote coworkers on local software, hardware, and network issues investigating and troubleshooting.

JOB SUMMARY

• Providing technical support, predominantly for Avid Pro Tools, Audio Consoles and Live Sound customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and via phone for emergency level issues.
• Adhering to Avid’s contractual SLAs (Service Level Agreements).
• Dealing with customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and phone calls.

SKILLS

• Must be fluent in English.
• Must be comfortable with interacting with customers everyday via phone and e-mail.
• Have an ability to stay focused and to systematically boil down complex issues to identify the underlying cause; are detail oriented.
• Have a passion for audio products and technology as well as the music, film and/or broadcast industry.
• Understand that audio is one piece of a wider, sometimes highly complex production ecosystem and you are willing to learn about other products which are part of “the bigger picture”.
• Must possess willingness to learn constantly, take ownership of self-development, seek, and give advice, share knowledge with others.
• Are not afraid of making mistakes but careful to not repeat them.
• Are a self-starter who is comfortable with taking the initiative.
• Are searching for solutions actively and taking ownership of tasks.
• Have good time management skills (make sure that calls and web cases are responded in a timely manner).
• Are the kind of person who is always up for the challenge but are aware that you do not always have to know the right answer.
• Must be willing to learn about Avid products and new technologies in audio, music, film, and broadcast industry, increase your soft skills every day, become a customer care star.

QUALIFICATIONS

• BA (Hons) or BSc (Hons) in Audio Production (or similar), or equivalent work experience.
• Existing knowledge/user experience with Avid’s audio products is a plus.
• You possess a high degree of computer literacy for MacOS and/or Windows.
• You are fluent in English; second language is a plus (German, Spanish, French).
• Experience in a corporate technical support or help desk environment desired.
• Strong "customer service" orientation.
• Knowledge about network architecture, OSI models, cabling, Ethernet, and Internet Protocol is a plus.
• Experience using Salesforce CRM, Atlassian JIRA and/or MS Office would be a plus.

#LI-Hybrid

#LI-MP1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!