**LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES**

Position : Paralegal/Admin Support

Working Hours: M-F CST, 8AM to 5PM or 9AM to 6PM or 7AM to 4PM (can be pretty flexible)

Salary Range: 800-1500 USD/month

Holiday : PH Holiday

About the job:

We are seeking a dedicated and experienced Paralegal/Admin Support to join our team. This role will  work closely with the management and help with their day-to-day activities.

Duties and Responsibilities:

• Provide back-end support on billing, organization, calendar (CLIO)
• Work on managing client expectations
• Assign to opening and closing files
• Assign organization of cloud storage (dropbox) and other legal/administrative roles
• Work on communicating and following up with providers who are supposed to be getting something for us
• Work on setting up calls/ sending invitation, out them on schedules
• Assign on keeping track of payments, due payments, etc.
• Will work mostly with Seth and other 2 individuals

Qualifications:

• Must be knowledgeable in CLIO (willing to provide training) through CLIO (it's all in there)
• Must be proficient in using Word & Excel and Google Suite
• Must have a solid experience as an Admin Support or similar role
• Must be comfortable with communicating with the providers (client-facing)
• Must have a good command of speeches
• Must have an Excellent Communication Skills
• Must have worked in any kind of law firm in the same role (legal knowledge is not required)
• Please use our website www.rudolphkaplan.com to get more information about the firm, the type of work that we do, size, etc.
• Also, proficiency with Dropbox would be a plus.

Position : Virtual Assistant

Working Hours : TBD

Salary Range : $900 - $1,500/month

Main Responsibilities

• CEO calendar and appointment management via HoneyBook.
• Regular updates to training manuals for employees.
• Contract uploading and organization within Honeybook.
• SOP compilation and organization on dedicated software.
• Comprehensive management of our Google Drive system.
• Integration of tech platforms via Zapier.
• Spreadsheet data analysis and organization for targeted marketing efforts.
• CRM data evaluation and organization within Active Campaign.
• CEO's personal and family calendar maintenance.
• Prompt response and delegation for online leads.
• Managing rental requests via Airbnb and channel management software.
• Creation and upkeep of rental listings in adherence to our SOP.
• Consolidation of employee time reports via Toggl.
• Reconciliation of receipts linked to client purchases.

Qualifications

• Minimum of 3 years as a Virtual Assistant.
• At least 2 years of hands-on Customer Service experience.
• Proficiency in Word, Excel, PDF, Google Drive, Gmail, Calendar, and File management.
• Exceptional computer literacy and time management skills.
• Stellar written and verbal communication skills.
• Undergraduate degree in Business Administration, Management, or a related field.

Application Requirements:

• In your cover letter, kindly address the following:
• Enumerate your top five personal values
• Detail your favorite activities outside of work
• Define the characteristics of a personal concierge in your view.

DFI Company Brief

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion.

The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group.

The Team

Advanced Analytic Team is a dedicated group of data professionals focused on leveraging BI tools such as SAP BI, Tableau and advanced analytics techniques to extract valuable insights from data. Our team supports data-driven decision-making across the organization by developing interactive dashboards, conducting in-depth data analysis and providing actionable recommendations. With a strong focus on innovation and collaboration, we strive to uncover patterns and trends that drive business growth and efficiency. Join our team and become part of an exciting journey to unlock the power of data!

The role

We are seeking a skilled and experienced SAP BO/Admin Analyst to join our Advanced Analytic team. The successful candidate will analyze and visualize complex data sets using SAP BO, provide actionable insights, and support data-driven decision-making across various departments. As a SAP BO/Admin Analyst, you will collaborate with cross-functional teams to design and develop interactive dashboards, reports, and data visualizations that effectively communicate key metrics and trends.

Key Responsibilities

• Provide good technical skills for the specialist stream.
• Providing end-to-end support (user requirements gathering, Front-end dashboard/report development in, Documentation of Metrics/Dashboards and providing end-user Training.
• Assist with architecture analysis and designing of sustainable solutions; and deliver projects as part of the Group BI Programmed Team
• Drive change across the business with application expertise
• Work with business stakeholders in identifying business requirements for reporting projects and supporting business with any issues or incidents.
• Document business requirements and deliveries in a continuous manner
• Ensure timely and sustainable solutions delivered to support business requirements.
• Prior experience with retail reporting and model is a plus.

• Degree holder in Computer Science or related subjects
• At least 3-4 years of relevant experience on Hands-on experience working with SAP BO Mandatory.
• SAP Business Object Experience -

o Experience in Web Intelligence, Publication, Web Services

o Familiarity resolving WEBI issues such as conditional formatting, input controls, ranking, standard formatting, filters, data mapping/ reconciliation, and other report functionalities.

o Experience with BEX queries is must.

o Strong analytical mind with good communication & interpersonal skill.

o Customer-oriented; can work independently and deliver multiple small to medium size initiatives or projects.

• SAP BO Administration experience –

o Patch upgrade.

o Setting up the monitoring of BO servers, auditing policies, and manage event and alerts related to CMS, Audit and Reporting Database services.

o Keep availability of BO Web applications CMC, BI Launchpad, and other applications.

o Manage user and permissions.

o Manage Universe and Connections and other BI Repository objects.

o Backup and Restore of BusinessObjects environment.

• Proficient in SQL and Familiarity with other data visualization tools (Power BI Tableau, etc.).
• Fluency in spoken and written English.

Good to have

• Exposure to Azure or Google Cloud
• Experience with BW and ERP exposure is an advantage.
• SAP ABAP experience is needed (BW ABAP, AMDP).
• Experience in Python
• Good knowledge of multiple aspects of the retail industry is advantageous.

Position: Executive Assistant

Working Hours: M- F 7:30AM - 4:30PM CST | 9:30PM to 6:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1200

Company Description

A company that will help you take your income, investments, and life to the next level.

Duties / Responsibilities

• Manage and triage email
• Book travel & appointments
• Schedule meetings
• Maintain a CRM of close contacts and relevant updates
• Handle admin & life errands that are time sensitive
• Do data entry or research when needed
• Research vendors, gifts, or service providers
• Create copy for merch
• Help with daily personal assistant work 
• Assist CEO with tasks involved in running and building a merch store
• Assist CEO with tasks involved in expanding his real estate syndication business

Skills and Requirements 

• 2+ Years of experience working remotely as a Virtual Assistant for a business owner who lives in the USA.
• Proficient English speaker (comfortable talking, writing, and reading)
• Strong familiarity with the mentioned tools to be utilized 
• Ability to write copy for merch descriptions (a plus!)
• Must have experience in Slack, Notion, Google Suite, Hubspot, Mailchimp and Social Media platforms (Twitter, Instagram, and Youtube)
• Have great organizational & copywriting skills
• Ability to communicate well (Will be doing so with service providers)
• Must have a backup internet connection and device

Great to have skills and tools experience with

• Wordpress
• Kajabi
• Canva 
• Video Editing
• Merch by Amazon

Position: Property Manager 

Working Hours   : Monday to Friday 8 am-5pm Eastern Time

Salary Range      : $1000-1800

Holiday: TBD

Job Duties and Responsibilities

• Tracking, Analysis, Planning & Actions (TAPA)
• Drive higher asset and drive performance through coordinating renovation and expense minimization projects
• Track property-by-property KPI (e.g. income & Expense; # of maintenance requests; leasing and renewal stats), daily accuracy, and monthly reporting
• Keep Notion Internal Wiki updated for areas related to Property Maintenance and operations, as needed
• Keep Notion Property Guides updated for seamless resident check-in, property upkeep, and check-out experience

Team Management

• Serve as a direct report for Customer Service and Data Associates. Work closely with maintenance Tech and contractors/vendors 
• Conduct regular 1:1’s
• Conduct Performance Review
• Help with Recruitment as needed
• Communicate with our partners in leasing and maintenance management
• Work directly with site managers, technicians, and vendors as needed
• Coordinate work orders between site managers, technicians & vendors as needed, while communicating with residents
• Establish and maintain wholesale supplier and vendor relationships

Customer Success & Maintenance

• Serve as the first point of contact on property management and tenant concerns, seeing through to resolution
• First forward on a company phone
• Create property inspection work orders, assign, and inspect virtually when needed
• Maintain property by addressing tenant complaints, coordinating and ensuring repairs, sourcing outside vendors, and enforcing rules
• Notify residents of time-sensitive items (e.g. appraisal, inspection, maintenance)
• Coordinate proactive maintenance schedule (e.g. HVAC, landscaping, tree removal)
• Coordinate unit turnovers and oversee renovations
•  Respond to and track after-hours emergency tenant communications
• Track and inventory storage items (e.g. furniture, appliances)
• Coordinate WO between site managers, technicians, vendors, and residents as needed

Financial Success

• Invoice and collect from clients and customers
• Review and follow up on past due rents (e.g. on the 1st; on the 5th; on the 10th).
• Develop and execute escalating courses of action depending on tenant delinquency.
• Work with and file notice to quit / small claims/eviction as necessary
• Handle insurance renewals, seeking ways to maximize coverage and minimize cost
•  Work closely with Real Estate Accountants and tenants to answer financial-related questions

Requirements:

• Minimum of 2 years of experience in US-based real estate, especially property management (e.g. residential/multifamily/hospitality)
• Prior experience with US maintenance, general repair work, or construction/renovations
•  US-based customer service experience
• Demonstrated work in project management
• Highly proficient in data analysis using software
• Reliable internet/WiFi and quiet workspace
• Good written and spoken English
• Experience with Slack, Google Suite, AppFolio, Notion & Loom is a plus but not required. Successful candidates will have the ability to learn new software quickly and independently.

TBD

Duties and Responsibilities:

• Design and implement effective SEO strategies to improve web traffic and performance metrics including organic traffic, conversion rates, bounce rates, etc.
• Conduct extensive keyword research, analyze the website's performance, and manage all SEO activities such as content strategy, link building, and keyword strategy to increase rankings on all major search networks.
• Keep abreast of SEO and integrated marketing trends and understand the significance of new and emerging techniques.
• Regularly audit websites, analyze data and identify areas of improvement to create strategies to improve rank.
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.
• Collaborate with the development team to ensure SEO best practices are properly implemented.
• Track, report, and analyze the website’s performance continuously, and generate reports regularly.
  
  

• Proven SEO experience of at least 5 years in successfully developing and executing SEO campaigns, and improving organic search results.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• Preferably someone who has e-commerce experience. Nice to have if they have both WordPress + Bigcommerce experience with a track record of success.
• Experience working in a fast-paced environment such as a startup company or agency.
• Proficient in tools like Google Analytics, Google Search Console, etc.
• Knowledge of ranking factors and search engine algorithms.
• Experience with website optimization tools.

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Sales Operations Specialist

Working Hours: Full-Time; Monday-Friday, 9 am-6 pm (PST)

Salary Range: $800-$1,000/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Responsibilities

● Directly report to Head of Operations

● Update sales records appropriately

● Audit sales data input by design consultants (Sales Staff)

● Ownership and management of Sales Staff reporting and accuracy

● Support Sales Staff through product backorder reporting

● Collaborate on the sales process and implement changes

● Help with the development of training programs and documentation

● Organizing and maintaining sales collateral for sales reps

● Data entry and reporting in Google Sheets and Excel

● Lead management and process adherence management

● Ensuring people are consistently following the processes to drive the business

● Support the Head of Operations in all things sales

● Ownership and management of corporate process documentation

Requirements

● 2+ years of experience in sales operations or a related field.

● Eagerness to learn and grow

● Strong written and verbal communication skills.

● Proficient in using Zoho CRM, Zapier, Google Sheets, Excel, and Chat GPT

● Ability to follow instructions, but also question if there is a better way to do things

● Ability to own tasks without being micro-managed and collaborate with other team members

● Strong analytical and problem-solving skills.

● Excellent organizational and time management skills.

● Ability to work well in a fast-paced and dynamic environment.

● Experience with sales forecasting and pipeline management.

LOOKING FOR FILIPINOS CURRENTLY RESIDING IN THE PHILIPPINES!!!

Working Hours : Monday to Friday, 8AM-5PM, Central (10PM-7AM, Manila)

Salary Range : 800-1200 USD

Holiday : TBD

• Manage and triage email communications, ensuring effective internal and external communication within both Defacto Sound and Twenty Thousand Hertz.
• Write and draft emails and messages on behalf of the business owner & key staff, matching their style and ensuring accuracy.
• Prepare responses for the business owner & key staff’s review and send them out in a timely manner.
• Book travel and appointments, managing schedules to ensure efficient time management across both entities.
• Maintain and update CRM (Hubspot) with necessary information pertinent to both Defacto Sound and Twenty Thousand Hertz.
• Handle various administrative and time-sensitive errands, providing support wherever needed.
• Conduct data entry and research tasks as required, contributing to the smooth functioning of operations.
• Research vendors, gifts, and service providers to support business needs.
• Prepare and edit documents, presentations, and reports for both companies.
• Keep a meticulous record of activities on Google Calendar, ensuring organized scheduling.
• Assist with podcast operations, posting, and reporting.
• As this role is open-ended, you may be required to undertake other tasks as needed, providing a dynamic and varied work environment.

Qualifications:

• At least 2 years of experience working as a Virtual Assistant
• Possess extremely proficient American English
• Very strong proficiency in American-style writing.
• Extensive experience with Gmail.
• Skilled in using Google Sheets and Google Calendar.
• Familiarity with Slack and other communication tools.
• Ability to effectively manage and triage email communications.
• Competence in drafting and writing emails and messages from dictation.
• Capability of handling administrative and time-sensitive tasks efficiently.
• Proactive, joyful, energetic, empathetic, hard-working, and passionate.

Must be proficient in the following tools:

• Slack
• Gmail
• Google Calendar

Good to have experience in the following:

• GSuite 
• HubSpot 
• MailChimp 
• LinkedIn (relationship managing)
• ChatGPT

The client is building software for an industry that has relied on paper and pen for a long time. Their mission is to build an all-in-one cloud-based platform that empowers pharmacists to schedule, document, and manage clinical services at scale. The company's clients include the 2 largest pharmacy chains in Canada, servicing 3500+ pharmacies, and powering over ~14M patient services, including playing a critical role across the country throughout the pandemic. The organization’s ultimate vision is to transform pharmacies from today’s dispensing locations to tomorrow’s health hubs.

Your responsibilities include but are not limited to:

• Create accurate and compliant FHIRr5 questionnaires based on provided questions in PDF format and/or written requirements.
• Utilize tools to troubleshoot any issues that may arise during the configuration process.
• Contribute to the JSON Structures library to simplify the process of creating questionnaires continuously.
• Use Adobe Acrobat to map questionnaire fields into PDF templates effectively.
• Efficiently design, set up, and oversee data dashboards tailored for non-technical team members, ensuring clarity and user-friendliness.
• Regularly update dashboards to reflect evolving needs and data streams accurately.
• Develop a deep understanding of the client’s data model, ensuring a comprehensive grasp of its nuances.
• Act as the bridge between technical data experts and non-technical teams, facilitating effective communication and understanding.
• Collaborate closely with various teams to ensure that data insights are actionable, relevant, and aligned with the client’s strategic objectives.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in configuring FHIRr5 Questionnaires, preferably in a healthcare or pharmaceutical setting.
• Proficiency in using Adobe Acrobat to map Questionnaire fields into PDF templates.
• Strong understanding of data dashboards design and management, emphasizing user-friendliness and clarity.
• Familiarity with data architecture principles and the ability to analyze complex data structures.
• Excellent communication skills and the ability to collaborate effectively with both technical and non-technical team members.
• Strong problem-solving skills and attention to detail.
• Ability to adapt to evolving requirements and technologies in the healthcare data analysis field.

Fully-remote work, competitive salary, fixed-shift.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  React/React Native Developer

Salary Range: $2,000-$2,500

Schedule:   some overlapping time with EST

About the Role
As a React.js and React Native Developer, you will play a key role in developing, testing, and maintaining applications focusing on front and backend functionalities. Your involvement in the complete software development lifecycle, from planning to implementation, testing, and deployment, will be crucial to the success of the projects.

Responsibilities:

• Develop, test, and maintain applications using React.js and React Native
• Implement features frontend, backend, and mobile.
• Collaborate with other developers, designers, and project managers to ensure that applications meet clients' functional and technical requirements
• Identify and resolve issues that arise during development, testing, and deployment
• Participate in code reviews to ensure code quality and adherence to best practices
• Stay up to date with emerging trends and technologies related to mobile application development
• Work as part of an agile development team, using agile methodologies and tools
• Participate in the complete software development lifecycle, including planning, implementation, testing, and deployment

• At least 5-8 years of relevant experience
• Strong proficiency in React.js and React Native
• Experience with native app development for iOS or Android
• Understanding of RESTful APIs, JSON, and web technologies
• Experience with Git and other version control systems
• Knowledge of software development best practices, including agile methodologies
• Excellent problem-solving and analytical skills.
• Highly competent and can work with minimal supervision
• Smart and can make judgments and decisions on their own

areLOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Inside Sales Support

Working Hours: Mondays to Fridays, 8 AM-4:30 PM Central Standard Time

Salary Range: $1,100-$1,200/month

About the Company

The client’s company is a family-owned screen-printing company that is rapidly expanding. With a focus on design, brand management, and e-commerce solutions, we need someone hands-on in the day-to-day operations that drive our business

About the role

A positive attitude and eagerness to dive into the apparel decorating industry is a must. If you are detail-oriented, enjoy working with a team, and can meet deadlines while planning for the next project.

Duties and responsibilities:

● Communication to new and existing customers via email

● Identify customer needs and preferences.

● Develop relationships with the customer base.

● Maintain CRM

● Answering customer questions and sending other information via email.

● Keeping up with product and service information and updates

● Explain and demonstrate the features of the products

● Staying informed about competing products and services

● Meet sales and quality targets consistently.

● Research the target industry to discover prospecting opportunities.

● Plan and execute cold outreach in the form of emails and calls to attract new leads.

● Upselling products and services.

● Help work with Production to make sure the company has the correct items needed

● 2+ years of experience as an Inside Sales Support or similar role

● Excellent communication skills, verbal and written

● Proficiency in Microsoft Office Suite (especially Excel), Google Suite, and Shopify

● Willingness to learn new tools (if necessary)

● Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

● Great problem-solving skills with efficiency

● Exceptional attention to detail and accuracy in all work.

● Ability to work independently and as part of a team, with a positive and proactive attitude.

● Preferably with e-commerce experience

● Adobe Illustrator experience is a plus

 EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 32 countries worldwide (MENA, EU, SEA). Two of our clients in SEA are major banks in the Philippines. We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.

Our people constitute the source of inspiration that drives us forward and helps us fulfill our purpose of being role models for a better world.
This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.

Our shared Values:

• We are transparent and direct
• We are positive and fun, never cynical or sarcastic
• We are eager to learn and explore
• We put the greater good first
• We are frugal and we do not waste resources
• We are fanatically disciplined, we deliver on our promises

We are EXUS! Are you?

We are currently looking for a driven Business Operations Support Officer to join us remotely and contribute to the day-to-day operations of the company and create a working environment in which people thrive.

Role's Responsibilities

• Provide administrative support including booking business trips, company calendar, organizing of events, and general administration (mailing, filing, etc.)
• Procurement activities
• Establish and maintain relationships with all internal and external stakeholders
• Identify and implement continuous improvement  of Administrative Operations processes
  

• Bachelor’s degree in Business Administration or a technical field (IT, Engineering, etc...)
• MSc in Business Administration will be considered a plus
• 5-7 years of working experience in a relevant position
• Proficient in using business software and tools
• Strong analytical and problem-solving skills
• Demonstrated skill in enhancing operational efficiency
• Excellent written and verbal communication skills in English
• Strong organizational skills
• Detail-oriented mindset
• Ability to establish positive working relationships within a dynamic, international remote environment

• Competitive salary
• Friendly, pleasant, and creative working environment
• Remote Working
• Development Opportunities
• Private Health Insurance Allowance

As a GIS Analyst, you will be responding to technical queries and issues, resolves problems in a timely manner and provides technical recommendations to clients both local and international.

Company Profile:

Our client is a privately held company headquartered in San Bernardino, CA with offices in India and the Philippines. The company was established in 1992 specializing in Geospatial Services, Software Engineering, Cloud Technology (SaaS), and Software Integration.

Having established in the Philippines for over 4 years, they are on the moves in expanding their Philippine-based team. And as they continuously grow, they are currently looking for a highly motivated and results-driven GIS Analyst to join their team in the Philippines who will look after their clients both local and international.

This is an amazing career opportunity for someone who aims for professional growth while being exposed to modern technologies. This move is perfect for someone who wants to be a part of a collaborative team and a company with exceptional work culture.

Duties and Responsibilities:

•Develop and analyze our client’s functional requirements to understand the scope, requirements and function of the solutions’ offering

•Coordinate with the clients as well as the developers to build and implement GIS-based technology solutions

•Evaluate and resolve complex problems that arise and knows how to perform root cause analysis

•Gather feedback from end users about system performance

•Plan and oversee projects

•Provide advice and technical training

•Keep abreast of technology trends and developments in GIS and IT

Must-have Skills / Qualification:

•Bachelor’s Degree in Computer Science, Engineering or a related field

•Minimum 1 year of proven experience as a GIS/IT Analyst carrying out tasks such as web mapping, data hosting, data analysis, and implementation

•Knowledge or familiarity with GIS tools such as QGIS and ArcGIS

•Knowledge of databases, system security and troubleshooting

•Understanding of business practices

•Excellent communication skills in English

•Analytical mindset

•Problem-solving aptitude

•Ability to work independently and as part of a team

•Willingness to travel as needed

Advantageous Skills/Experience:

•Experience in utility applications

•Experience in project management

Job Description

The Payments Systems Analyst provides technical and operational support relating to the payments systems of the business, including the Payment Gateway, Points and Pay by Account (PBA). This role involves configuration, troubleshooting, and in-depth analysis of EonX payment systems. Key areas of responsibility include detailed documentation, defect investigation, fraud mitigation, and providing high-level technical support for payment gateways and PBA services to ensure efficient and secure payment operations. The role works with the Payments tribe and collaborates with stakeholders across the business to support these needs.

Key Responsibilities:

• Oversee the setup and ongoing management of Payment Gateway and Points integrations in lower environments, ensuring thorough documentation of configuration processes and requirements for production configuration.
• Perform troubleshooting and data analysis across lower environments and production systems, identifying and resolving issues promptly.
• Analyse operational data to assist with processing and resolution of operational requests (eg. refunds, funds transfers).
• Collaborate with business stakeholders to develop, set up, validate, and document system configuration requirements, ensuring alignment with business needs.
• Engage actively in fraud detection and prevention strategies, contributing to a secure payment environment.
• Undertake detailed investigations into defects related to the Payment Gateway and Pay by Account (PBA), focusing on identifying root causes and coordinating appropriate follow-up actions.
• Participate in incident responses related to Payments Systems. 
• Create and consistently update detailed documentation, requirements (functional, non-functional and technical) and user stories, actively contributing to the product backlog for periodic review by business teams.
• Participate in manual testing processes for system updates, bug fixes, and new feature rollouts.
• Offer primary Level 1 technical support for the PBA Overlay Service (PBAOS) to merchants and resellers, while also handling Level 3 consumer issue escalations.
• Actively contribute to the enhancement and optimization of PBA operations, monitoring system efficiency, and suggesting improvements as part of the operations team.
• Serve as the initial point of contact and coordinator for PBA reseller support queries, ensuring efficient and effective resolution of inquiries.

• Proficiency in the configuration and analysis of API based systems, with a focus on troubleshooting and problem-solving. 
• Strong written communication skills, with an ability to create clear and detailed user stories and operational documentation.
• Experience in fraud detection and mitigation in payment systems.
• Ability to conduct thorough defect investigations and effectively communicate findings.
• Excellent analytical skills, with a focus on operational data mapping and analysis.
• Strong communication skills, able to liaise effectively with both technical and non-technical stakeholders.
• Familiarity with payments systems and technologies and/or Australian banking preferred.
• Experience in providing various levels of technical support and triaging issues effectively.
• A proactive approach to monitoring, improving, and securing payment operations.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.

• Competitive salary
• Private Healthcare
• Work remotely or at our office here in Quezon City.

The Benefits:

Annual Performance Review, Annual Training, Learning portal access to unlimited online training courses, Milestone celebrations, Gifts on special occasions, Flexible benefit plan, Weekly lunch reimbursement, Life insurance, Employee assistance program on mental health, Wellness and recreation benefit, Paid holiday and sick leave credits, Annual Team Outing, Quarterly Team Building Activities, Regular Face-to-face and virtual engagement activities, Rewards and recognition

JOB OBJECTIVE:

Hitachi Solutions is looking for an experienced Billing Analyst who will manage and support the end-to-end invoicing and collection process for HISOL’s Asia Pacific region. The Billing Analyst will collaborate with Hitachi’s Accounting team and customers in further increasing the effectiveness of the global billing process, to help meet growing billing demands and drive continued process improvements. This role will report to the APAC Billing and Collections Manager and work closely with other internal departments within the company.

• Creating T&M and Fixed price projects
• Generating invoices for T&M projects and updating BTA files.
• Monitoring Fixed price project for any billing and issue invoices
• Do Project allocation report.
• Follow up incomplete timesheet
• Monitoring and updating project. Review thoroughly all the contracts MSA/Screening form and
• other documents in creating project
• Sending time reports to PM
• Monitoring and assisting on any billing related request/queries.
• Creation of new customer account and checking the completion of related documents.
• Assisting in Audit requirements for APAC region.

EMPLOYMENT TYPE: Full time, permanent position 

WORK SCHEDULE:  9 AM to 6 PM

WORK LOCATION: Hybrid (mix of work from home and minimum 2x a month onsite). Office address is in BGC, Taguig City 

Position:  Virtual Assistant

Work Hours (Client): CST 8am - 4pm M-F

Pay Range: $ 800-1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

performs a variety of administrative tasks to support individuals or the client remotely. Specific duties may vary based on the needs of the employer, here are some common responsibilities of a Virtual Assistant:

• Answering questions from clients
• Address to client concerns
• Handle clients
• Project management
• Administrative tasks
• Email management, calendar management
• Scheduling appointments
• Research

Minimum Requirements:

• At least 2 years of experience as project manager/VA (software development industry preferred)
• Has experience in using Tools: Google workspace, zoom, chat gpt (req)
• Experience with technical project management is a big plus
• Nice to have/ Preferred someone who is:
• Experienced using no-code tools like GlideApps.com, Zapier.com, Make.com, Notion
• Experienced using ChatGPT and other AI tools to generate content
• Experienced listening to clients requests and turning them in to app development requirements
• You are experienced leading meetings on your own in fluent english

OPEN FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY

Position : Executive Assistant

Working Hours : Monday-Friday, 12 AM to 9 AM Manila time or 8am-5pm (PST)

Salary Range : 800 - 1,500 USD

Duties and Responsibilities:

• Handle day-to-day administrative tasks such as managing correspondence, emails, and phone calls on behalf of the executive.
• Prepare and edit documents, reports, presentations, and other materials as required.
• Organize and maintain files, records, and databases.
• Conduct research and assist in administrative tasks.
• Coordinate the executive's schedule, including arranging and confirming appointments, meetings, and travel arrangements.
• Ensure that the executive is well-prepared for all engagements by providing necessary information and briefing materials.
• Act as a liaison between the executive and other team members, departments, clients, and external stakeholders.
• Respond to inquiries on behalf of the executive and relay important messages accurately.
• Schedule, organize, and coordinate meetings, conferences, and events.
• Take meeting minutes, prepare agendas, and distribute relevant materials.
• Make travel arrangements, including booking flights, accommodation, transportation, and preparing travel itineraries.
• Conduct research and gather data to assist the executive in decision-making processes.
• Prepare reports, summaries, and presentations to support executive-level decisions.
• Handle sensitive and confidential information with discretion and maintain strict confidentiality at all times.
• Assist with special projects and initiatives as assigned by the executive.

• At least 2-3 years of relevant experience..
• Proven experience as an Executive Assistant or in a similar administrative role.
• Strong organizational and time management skills to effectively manage multiple tasks and deadlines.
• Candidate must be a quick learner and keen on details.
• Excellent communication skills, both written and verbal, to interact with internal and external stakeholders.
• Proficient in using Google Suite, Microsoft Office and internal tools
• High level of professionalism and ability to represent the executive and the organization with tact and diplomacy.
• Attention to detail and ability to maintain accuracy in all aspects of the role.
• Strong problem-solving skills and ability to work independently and make decisions when needed.
• Flexibility and adaptability to accommodate changing priorities and unexpected situations.
• Discretion and confidentiality when handling sensitive information.

**ONLY OPEN TO FILIPINOS OR PHILIPPINES-BASED CANDIDATES**

Position: Administrative Assistant

Salary Range: $800 - $1000/month (depending on qualifications and experience)

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (9:00 PM to 5:00 AM Philippines Time)

About the Company:

Support Shepherd is a customer service oriented company that provides assistance to clients in various industries. Our focus is delivering exceptional support and solutions to help businesses thrive.

Responsibilities:

• Manage incoming and outgoing correspondence, emails, and phone calls
• Schedule appointments and coordinate meetings and events
• Organize and maintain files, records, and documents
• Perform data entry and update databases
• Assist in preparing reports, presentations, and other documents
• Maintain office supplies and equipment
• Provide general administrative support to the team

Requirements:

• Proven experience as an administrative assistant or in a similar role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, specifically Word, Excel, and Outlook
• Attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Problem-solving and decision-making skills
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

• Minimum 2 years of experience as an administrative assistant or in a similar role
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• Ability to multitask and prioritize effectively
• Problem-solving and decision-making abilities
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

5 days of Paid Time Off per year

We are seeking a highly motivated and detail-oriented individual to join our new team as a Senior Talent Intelligence Analyst. In this role, you will play a pivotal part in enhancing our talent acquisition strategy by providing valuable insights into the talent market. The ideal candidate will possess a strong background in talent acquisition and a keen analytical mindset to drive informed decision-making.

Key Responsibilities:

• Conduct comprehensive market research to identify trends, emerging talent pools, and competitive intelligence.
• Analyze data to provide insights on talent supply and demand dynamics, industry benchmarks, and recruitment best practices.
• Providing insights and recommendations on talent market topics, including existing and potential roles, skills and experience in demand, and talent availability in key markets.
• Monitor and analyze various talent strategies to identify areas of opportunity and industry benchmarks.
• Create and maintain regular reports on talent market trends, presenting findings to internal stakeholders.
• Develop detailed talent maps for key roles, including skill sets, experience levels, and geographical considerations.
• Work closely with the talent acquisition team to align market insights with recruitment strategies.
• Provide guidance on sourcing strategies based on market dynamics and talent availability.

• Bachelor's degree in Human Resources, Business, or a related field.
• 2+ years of experience in the field of talent and market intelligence.
• Proven experience in Talent Acquisition with a solid understanding of recruitment processes.
• Strong analytical skills with the ability to interpret data and draw actionable conclusions.
• Familiarity with market research techniques and tools
• Excellent communication skills, both written and verbal.
• Detail-oriented with a proactive approach to problem-solving.

We offer a competitive compensation package and an opportunity to work with a dynamic team of professionals in the pharmaceutical industry.

If you are a driven and passionate individual with experience in talent and market intelligence for pharmaceutical and R&D industries, we encourage you to apply for this exciting opportunity to join the Vita Green family.

We Will Offer You....

• Chance to work on cutting-edge technology projects
• Rapid growth opportunities for strong performers
• Casual wear every day to enjoy your work
• Fun working culture with challenges to learn and grow together

• Flexible working schedule

Position: Executive Assistant

Working Hours: 8:30AM - 4:30PM MST | 11:30PM to 7:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1000

Duties / Responsibilities

• Administrative tasks related to client
• Inbox Management
• Perform duties as assigned by the client
• Help with presentation
• Research and Data Entry
• Support onboarding of new clients
• Prioritizing tasks and managing the executive's to-do list.
• Preparing reports and presentations
• Coordinating conference calls and video conferences.
• Coordinating travel arrangements and accommodations

• At least 1 year of experience working remotely as a VA for a business or CEO
• Must be proficient in Google Suite and Microsoft Office (Excel and Sheets)
• Preferably experienced with Notion and Asana
• Strong Interpersonal Skills
• Ability to multitask 
• Handling sensitive information with discretion and maintaining confidentiality.

US Holidays

The Payments Systems Analyst provides technical and operational support relating to the payments systems of the business, including the Payment Gateway, Points and Pay by Account (PBA). This role involves configuration, troubleshooting, and in-depth analysis of EonX payment systems. Key areas of responsibility include detailed documentation, defect investigation, fraud mitigation, and providing high-level technical support for payment gateways and PBA services to ensure efficient and secure payment operations. The role works with the Payments tribe and collaborates with stakeholders across the business to support these needs.

Key Responsibilities:

• Oversee the setup and ongoing management of Payment Gateway and Points integrations in lower environments, ensuring thorough documentation of configuration processes and requirements for production configuration.
• Perform troubleshooting and data analysis across lower environments and production systems, identifying and resolving issues promptly.
• Analyze operational data to assist with processing and resolution of operational requests (eg. refunds, funds transfers).
• Collaborate with business stakeholders to develop, set up, validate, and document system configuration requirements, ensuring alignment with business needs.
• Engage actively in fraud detection and prevention strategies, contributing to a secure payment environment.
• Undertake detailed investigations into defects related to the Payment Gateway and Pay by Account (PBA), focusing on identifying root causes and coordinating appropriate follow-up actions.
• Participate in incident responses related to Payments Systems. 
• Create and consistently update detailed documentation, requirements (functional, non-functional and technical) and user stories, actively contributing to the product backlog for periodic review by business teams.
• Participate in manual testing processes for system updates, bug fixes, and new feature rollouts.
• Offer primary Level 1 technical support for the PBA Overlay Service (PBAOS) to merchants and resellers, while also handling Level 3 consumer issue escalations.
• Actively contribute to the enhancement and optimization of PBA operations, monitoring system efficiency, and suggesting improvements as part of the operations team.
• Serve as the initial point of contact and coordinator for PBA reseller support queries, ensuring efficient and effective resolution of inquiries.

• Proficiency in the configuration and analysis of API based systems, with a focus on troubleshooting and problem-solving. 
• Strong written communication skills, with an ability to create clear and detailed user stories and operational documentation.
• Experience in fraud detection and mitigation in payment systems.
• Ability to conduct thorough defect investigations and effectively communicate findings.
• Excellent analytical skills, with a focus on operational data mapping and analysis.
• Strong communication skills, able to liaise effectively with both technical and non-technical stakeholders.
• Familiarity with payments systems and technologies and/or Australian banking preferred.
• Experience in providing various levels of technical support and triaging issues effectively.
• A proactive approach to monitoring, improving, and securing payment operations.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design, implement and maintain databases for our clients in the marketing and advertising industry.
• Ensure client's databases are secure at all times
• Create and execute database backup and recovery plans
• Monitor and optimize database performance
• Troubleshoot and fix any database-related errors
• Work with clients and technical team members to ensure the database is meeting their needs
• Prepare documentation for database policies, procedures, and standards

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 1 year of proven experience as a Database Manager/Administrator
• Strong knowledge of database management systems such as MySQL, Oracle, and SQL Server
• Excellent understanding of database architecture, security, backup, and recovery procedures
• Solid experience in database optimization, performance tuning, and capacity planning
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent analytical and problem-solving skills

Looking for Filipino or Philippine-based candidates.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: HR Specialist
Working Hours: Monday -Friday 9:00 AM-5:00 PM EST| 10:00 PM - 6:00 AM Philippine Standard Time

Salary Range: 800-1500 USD/Month

We are currently seeking a detail-oriented and experienced HR Specialist to join our team. As an HR Specialist, you will play a crucial role in supporting various human resources functions, including payroll, timekeeping, benefits administration, recruitment, and employee onboarding. 

Responsibilities:

- Assisting with payroll processing and ensuring accuracy

- Monitoring clock-ins, clock-outs, and daily labor costs

- Generating reports related to HR metrics and analytics

- Tracking and managing employee time off (PTOs) and benefits

- Posting and editing job listings on various platforms

- Creating offer letters and facilitating the new employee onboarding process

Qualifications:

- Proficiency in using ADP software for payroll and HR processes

- Strong working knowledge of Microsoft Suite tools (Excel, Word, PowerPoint)

- Minimum 2 years of relevant experience in a similar HR role

- Excellent attention to detail and ability to handle sensitive information with confidentiality

- Strong organizational and multi-tasking skills

- Effective communication and interpersonal skills

Position :Operations Associate

Work Hours          :Monday to Friday 8am-5pm or 9am-6pm Japan Timezone

Salary Range         :$900 - $1500 (Depending on the interview result and client’s 

approval)

About the Company: 

It is a leading collective of over 150 top-tier F&B experts located in more than 30 countries, specializes in supporting CPG & Foodservice brands like Bel, Ferrero, Domino's Pizza, and Kerry in their international growth. We provide comprehensive solutions across the food value chain, from product development to market expansion, leveraging our vast expertise in branding, marketing, business development, regulations, and supply chain.

Overview:

We are seeking a motivated and proactive Operations Associate to support our Chief Operating Officer (COO). This role is critical in maintaining our operational excellence and assisting in our growth trajectory, ensuring our clients receive unparalleled service.

Responsibilities: 

• Assisting the COO in managing client communications, including email follow-ups, call scheduling, and deal progress tracking.
• Re-engaging past leads to set up discussions with the COO.
• Researching new and past leads to support strategic outreach.
• Aiding in the creation of effective emails using Apollo (with training provided).
• Assisting in contract preparation.
• Managing invoice creation, billing processes, and follow-up for timely payments.
• Supporting the onboarding of experts into the GourmetPro network.
• Demonstrating a proactive and curious attitude, taking initiative in assignments, and seeking additional responsibilities.
• Address and resolve any client concerns or complaints promptly, always striving for a positive outcome and maintaining the integrity of the company’s brand.

• A bachelor’s degree in Business, Marketing, Communications, or a related field
• At least 3 years of experience in an advertising agency, marketing agency, market research agency, or recruitment agency. 
• Proficiency in G-Suite, HubSpot, and Notion is advantageous.
• Strong communication and organizational skills.
• Ability to multitask and prioritize in a dynamic, fast-paced environment.
• Proactive problem-solving approach and eagerness to learn.
• Team-oriented mindset with a positive attitude.
• Solid background in sales admin and invoicing.
• Exceptional written and verbal communication skills, as well as presentation abilities.
• Proficiency in English is a must.
• Curiosity and transparency are highly valued.

Why Join Us? This is a full-time remote opportunity where you'll work alongside a dedicated and passionate team. We're not just looking for an employee; we're seeking someone who's keen to be a part of our adventure, contributing their expertise and passion every step of the way.

• A fully remote and flexible work environment.
• Opportunities for professional growth within a rapidly expanding company.
• A chance to contribute significantly to the F&B sector, working with renowned global brands.

Position: Operations Manager/Chief Operations Officer (COO)

Pay Range: Up to $2000/month

About the Role:

We are currently on the hunt for a skilled, experienced, and dedicated Operations Manager/COO to oversee the daily operations of our e-commerce stores. The ideal candidate will possess a strong understanding of e-commerce dynamics along with skills in project management, supply chain, HR, and operations management.

Duties and Responsibilities:

• Oversee daily operational activities of our e-commerce stores.
• Organize and manage supply chain logistics to ensure products are supplied to meet business targets.
• Develop and implement operational policies and procedures to improve efficiency and effectiveness.
• Spearheaded the recruitment process of new team members, identified future hiring needs, and ensured team growth aligned with business objectives.
• Oversee human resource management, including staff training, performance evaluations, and promotions.
• Exercise advanced project management skills in planning, monitoring, and controlling different projects effectively.
• Lead process improvement initiatives to reduce operational costs and increase customer satisfaction.
• Collaborate with the executive team to develop strategies and set goals for growth.
• Monitor performance and report on metrics.
• Handle any crises or problems that might affect operations.

• Proven experience as Operations Manager, COO or in a similar role.
• Experience in ecommerce business operations.
• In-depth knowledge of HR functions (recruitment, training, evaluation) and supply chain procedures.
• Understanding of business functions such as HR, finance, and marketing.
• Exceptional project management and organizational skills.
• Strong problem-solving and decision-making skills.
• Excellent communication and leadership abilities.
• BSc/BA in Business Administration or relative field; MSc/MA will be a plus.