ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• A minimum of 6 months of experience as a Customer Representative is required.
• Possesses strong communication and written skills
• Familiarity with MS Office applications such as MS Word and Excel is advantageous
• Prior experience and proficiency in using the QuickBooks application are preferred
• Capable of adapting to a fast-paced training environment

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position: Lead Qualifier

Work Hours: Monday to Friday, 10:00 PM to 6:00 AM Philippine Time

Pay Range: 800 to 1,000 USD per month

Type of Contract: Independent Contractor

Duties and Responsibilities:

• Identify potential leads through various channels, including cold calling, email outreach, and networking events
• Qualify leads by gathering information and assessing their fit for our products and services
• Engage with leads to understand their needs and provide relevant information about our products and services
• Set appointments for the sales team to further qualify and close leads
• Maintain accurate records of lead interactions and status in our CRM system
• Collaborate with the sales and marketing teams to optimize lead generation and conversion processes
• Stay up-to-date on industry trends, competitors, and market conditions
• Provide regular reports on lead generation and conversion metrics to management

• 1-3 years of experience in lead generation, sales development, or a related role
• Good communication and interpersonal skills
• Ability to effectively engage with leads and build rapport
• Strong organizational and time management skills
• Experience using CRM software like HubSpot to manage leads and track progress
• Goal-oriented mindset with a focus on achieving and exceeding targets
• Ability to work independently and as part of a team
• Knowledge of the industry and market trends

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant (Full-time)

Salary: 1000-1500 USD/month (depends on skills and years of experience)

Working Hours: M-F 8am to 4pm EST (9pm-5am Philippine Time)

About the Company:

Our goal is to transform the way data is shared across organizations, clouds, and data platforms. Our cross-cloud platform enables enterprises to share data quickly and securely through one unified control plane that manages all aspects of data sharing, including replication, updates, versioning, entitlements, telemetry, and more.

By solving these problems we will:

• Remove barriers to collaboration between organizations
• Facilitate and democratize the use of data to enable better decision-making

We believe that by using data collaboratively, we can enable better solutions to the world’s hardest problems.

About the Role:

We are looking for an organized and experienced Executive Assistant to partner closely with our CEO and other senior leaders in a long-term capacity.  

In this role, you will support the CEO and senior leaders with core administrative tasks (scheduling, travel, expenses, planning company events, etc.) as well as assist with preparing PowerPoint/Google Slides presentations, organizing meetings, setting agendas and tracking follow-up tasks.

The right person for this role is a self-starter proficient in multi-tasking and anticipating opportunities to be helpful. Problem solving and attention to detail are an absolute must, as are good instincts and exercising high judgment in uncertain situations. Strong interpersonal and communication skills are critical as well.

Key Responsibilities

• Manage heavy calendar load, schedule internal and external meetings, and ensure efficient time management by setting meeting agendas and tracking follow-up tasks.
• Make travel arrangements and prepare itineraries and expense reports.
• Assist in the preparation of documents necessary for meetings (e.g., PowerPoint/Google Slides presentations, informational one-sheets, basic research)
• Working hours will be Monday-Friday, EST time zone

• 3+ years experience as an Executive Assistant, ideally at a start-up or high-growth company
• Strong communication skills, particularly written
• Skilled with Google Slides/Sheets and Office suite
• Strong attention to detail and highly organized

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES!

Position                                           : Property Management Specialist

Work Hours                                    : M-F 8AM – 5PM Mountain time/ 11PM – 8AM Philippine time

Pay Range                                       : 800 – 1,500 USD per month

Company/Client Overview:

Our client in the US is a property rental company. They provide a premier destination for unparalleled short-term rental experiences in the scenic beauty of Colorado Springs. Nestled in the heart of the vibrant city, they offer a carefully curated selection of properties to provide a home away from home experience for travelers seeking comfort, convenience, and a touch of luxury.

They pride themselves on delivering more than just accommodation; they offer an immersive experience tailored to every client's unique preferences. Whether clients are in town for business, leisure, or a special occasion, thoughtfully designed rentals cater to the needs of every modern traveler

Key duties/responsibilities: 

Vendor Management:

• Coordinate with various vendors, including cleaning services, maintenance teams, and property suppliers.
• Negotiate contracts and agreements with vendors to ensure cost-effectiveness and high-quality services.
• Oversee vendor performance and address any issues promptly.

Purchasing and Inventory:

• Manage inventory levels of supplies and amenities for each property.
• Source and purchase supplies, furnishings, and equipment as needed.
• Monitor and control expenses related to property management.

Scheduling and Coordination:

• Create and maintain schedules for property maintenance, cleaning, and other tasks.
• Coordinate with internal teams and external partners to ensure timely completion of tasks.
• Implement efficient scheduling practices to optimize property turnover and guest satisfaction.

Guest Communication:

• Respond promptly to guest inquiries, requests, and issues.
• Provide clear and detailed information to guests regarding check-in procedures, property amenities, and local recommendations.
• Manage guest reviews and feedback to enhance the guest experience.

• 2-3 years of proven experience in property management, preferably in the short-term rental industry.
• Familiarity with platforms like Guesty, Airtable, and Charge Automation.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Negotiation skills and the ability to build and maintain vendor relationships.
• Problem-solving mindset and adaptability in a dynamic environment.

Platforms Familiarity:

• Airbnb
• Vrbo
• Booking.com

We are looking for a Quality Analyst to join our strategically awesome team!

Qualification:

• Must possess a Bachelor’s/College Degree of any course
• At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
• Must have excellent verbal, written and interpersonal communication skills
• Must be customer service oriented and detail-oriented
• Must be flexible, organized, adaptable and proficient with Microsoft Office applications

Locations:

Mandaluyong Site
Paragon Plaza, Lower Ground Floor, 162 EDSA, Mandaluyong City

Cebu Site
TMSI Lacdon Aliwanay, Balamban, Cebu Province

Bacolod Site
Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Victorias Site
Vic Arcade Building, Ground Floor Osmeña Avenue, Barangay 1, Victorias City

Interested in applying? You may send your resume to Careers@GlobalStrategic.com

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Amazon/Walmart Specialist

Work Hours (Client) : Overlap with US hours

Pay Range : $1,100-1,300 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Create and manage Amazon/Walmart product listings, including optimizing product titles, descriptions, and images
• Conduct keyword research and implement SEO strategies to increase product visibility and sales
• Monitor and analyze Amazon/Walmart sales and performance data to identify opportunities for improvement
• Manage Amazon/Walmart advertising campaigns, including sponsored product ads and display ads
• Respond to customer inquiries and resolve issues related to Amazon orders and products
• Stay up-to-date with Amazon/Walmart policies and best practices to ensure compliance and maximize sales potential

• At least 2 years of experience as an Amazon/Walmart Specialist
• Experience with food/consumer products is preferred
• Intermediate Microsoft Excel skills
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Above-average Communication skills

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Customer Support

Working Hours: 3:00 am - 11:00 am Philippine Standard Time; 40 hours per week

Salary Range: 750 - 800 USD

About the company: 

[Confidential Company] provides liquidity, succession solutions and growth capital to owners of small and medium-sized businesses, while preserving and building on the factors that made them great – culture and people.

About the job:

We are looking for a Customer Support to join our dynamic team. As a key member of our organization, you will be responsible for various duties and responsibilities, including:

Duties and Responsibilities:

• Handle guest communication, including managing guest purchases and addressing guest issues
• Perform data entry tasks
• Communicate with guests via phone, addressing their inquiries and concerns
• Maintain an outgoing personality and positive attitude in interactions with guests

• Minimum of 1 year experience in property management or customer support/service
• Proficient in guest communication, including handling guest purchases, interacting with guests, and resolving guest issues
• Must be comfortable in doing data entry tasks
• Effective verbal communication on the phone with guests
• Strong work ethic as a hard worker and a team player
• Possesses an outgoing personality and maintains a positive attitude
• Previous experience in short-term rental management is advantageous but not mandatory
• Computer proficiency, specifically in Google Suite and Microsoft Office 365
• Requires a strong and reliable internet connection with a minimum speed of 25-50 Mbps

Position : Admin Assistant

Working Hours : 9am - 5:30pm  EST

Salary Range : 800 - 1,200 USD 

ABOUT THE ROLE:

As an Admin Assistant, you will play a crucial role in supporting the day-to-day operations of our company. Your responsibilities will include speaking to tenants, managing work orders, and handling various administrative tasks to ensure smooth business operations.

SCOPE OF WORK:

• Speak to tenants and efficiently manage work orders.
• Perform general administrative tasks.
• Coordinate and schedule appointments, meetings, and events.
• Manage incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain and update company databases and filing systems.
• Answer and direct phone calls to the appropriate departments.
• Prepare and edit documents, reports, and presentations.
• Assist in the preparation of budgets and expense reports.
• Order and maintain office supplies and equipment inventory.
  
  

MINIMUM REQUIREMENTS:

• At least 2 years of relevant experience, preferably in Property Management.
• Proficiency in MS Office suite.
• Strong communication skills.
• Ability to multitask and prioritize effectively.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative 2

Schedule: Monday- Friday 7:00 AM - 3:00 PM Pacific Standard Time Zone

Salary Range: $800 - $1,500

Responsibilities:

• Reach out to potential leads and assist them in the registration process using the provided script.
• Daily contact with leads on the assigned list, with a goal of making 75-100 calls per day.
• Diligently update HubSpot records with notes related to lead interactions.
• Communicate with other team members through Slack for questions or clarifications regarding the sales process.

• Minimum of 3 years of experience in a similar role.
• Above-average to excellent communication skills; a minor accent is acceptable.
• Proficiency in using HubSpot, Slack, Google Workspace, and Office 365.
• Comfortable making 75-100 calls daily to potential leads.
• Adept at conducting video calls with clients for feedback and practice simulations.
• Highly dedicated to adhering to the provided script during interactions with leads.
• Preferred candidates will have experience in the insurance or financial services industry, including credit cards, insurance, banking, mortgages, or real estate, to ensure familiarity with product vocabulary and workflow.

Responsibilities / Tasks

• Manages the daily billing processes for spare parts and service projects within NAM service.
• Responds to customer inquiries in a timely and professional manner on billing questions (email, phone, portal, etc.)
• Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.
• Manages customer information and company information related to online portals and ERP customer account set up (billing addresses, terms, etc.)
• Interface with Customer Service Representation (CSRs) to correct and/or address any sales order related billing errors to ensure prompt payment to GEA upon delivery of the invoice.
• Communicates with customers on any billing related needs for their accounts.
• Works with other departments (Collections, Sales, Division, Region etc.) in a timely and professional manner.
• Balances open tasks with other staff support priorities within the team or department when known.
• Other service department tasks and assignments as directed by as assigned by department manager.

Your Profile / Qualifications

• Preferably an accounting or business degree or commensurate experience in inside sales billing support

• 3-5 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.

• Able to provide business support to a multi-location team efficiently and accurately

• Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software application

• Ability to efficiently work with online customer payment portals and order management screens.

• Able to multi-task and work under pressure.

• Self-motivated and highly organized. Must be able to work independently and as part of a team.

• Open vacancy is on US Eastern Time work shift (8AM-5PM EST)

Did we spark your interest?
Then please click apply above to access our guided application process.

We are looking for a Data Analyst to assist our Data Team in maintaining our infrastructure. You will need a keen eye for detail and a bloodhound’s ability to follow a trail through multiple system layers when debugging a gnarly issue.

You must be confident in working with big data, understanding relational and document databases, how data integrity and quality are monitored and maintained.

In time, and with additional training and support, you will troubleshooting a whole ecosystem of (Azure) microservices reading and writing our databases, and working with event and clickstream data in an external Customer Data Platform.

We work in a collaborative and agile team environment; to be successful in the role you must have a strong sense of accountability, be an effective communicator and be a strong team player.

Key Responsibilities include: 

• Work with transactional datasets
• Raising, prioritizing and potentially resolving data management bugs
• Maintenance of BI reports and dashboards
• Processing, cleansing, and verifying the integrity of data on an ongoing basis including data warehousing
  

Grow into:

• Maintaining key data management microservices (python) as part of the company's application
• Managing the ongoing development of data/telemetry collection initiatives
• Performance monitoring of microservices and databases
• Troubleshooting & root cause analysis of identified data integrity issues and microservice errors

• Experienced at using SQL to manipulate data, and interrogate/manipulate large data sets
• Experienced in working with complex operational relational data systems, including data quality and data management
• Reporting and dashboarding with PowerBI or similar

Experience preferred: 

• Confident working with REST APIs/ APIs  
• Experienced in working with Bitbucket/GitHub/Gitlab or similar tools 
• Experienced in reading log files and following a correlation Id through various systems
• Confident with cloud environment and tools such as Databricks, Azure Functions, and Azure DevOps
• Experience with Python and Python Azure Function Apps
• Exposure to PowerBI reporting

• Competitive salary
• Private Healthcare

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Sales & Operations Planning Coordinator

Salary Range: $900-1500/month

Schedule: TBC

We are seeking a detail-oriented and organized individual to fill the role of Sales and Operations Planning Coordinator. The successful candidate will play a crucial role in ensuring seamless coordination between sales and operations teams, optimizing inventory management, and contributing to the overall efficiency of our supply chain processes.

Main Responsibilities:

Demand Planning:

• Collaborate with sales teams to gather accurate and timely demand forecasts.
• Analyze historical sales data and market trends to make informed demand projections.

Inventory Management:

• Develop and maintain inventory plans to ensure optimal stock levels.
• Coordinate with the operations team to manage stock replenishments and minimize excess inventory.

Communication and Collaboration:

• Act as a liaison between the sales, commerce, and operations teams to facilitate effective communication and collaboration.
• Participate in cross-functional meetings to align strategies and resolve any discrepancies.

Process Improvement:

• Identify areas for process optimization within the sales and operations planning cycle.
• Propose and implement enhancements to increase efficiency and accuracy.

Requirements:

• Bachelor's degree in Business, Supply Chain Management, or a related field.
• At least 2 years of experience in sales and operations planning or a related role.
• Proven experience in sales and operations planning, demand forecasting, and inventory management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in using planning and ERP software.

We are looking for candidates with experience in leasing tools such as ShowMojo, Tenant Turner, Rently, etc. If you also have experience with property management softwares such as AppFolio, Propertyware, Buildium, etc, then please apply.

This is a completely REMOTE job. Never commute nor get snarled in rush hour traffic again.

ShowMojo streamlines the residential rental process, and vastly improves the leasing experience for property managers and renters alike. Our company is growing rapidly, with customers in all 50 states. To learn more about us visit: hello.showmojo.com

Values

ShowMojo strives to connect individuals that closely align with our values:

• Do you have the confidence to exchange opinions in an open environment with respectful candor?
• Are you self-directed and able to proactively solve problems?
• Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?

If this resonates with your personal values, we would like to have a career discussion with you.

Overview

We are looking for smart, articulate, tech-savvy professionals who enjoy solving customer problems. Property management or real estate experience is required for this position. We will help you get up to speed on the domain.

You'll be expected to leverage your analytical skills and understanding of technology as you assist new and current customers. You'll help new customers integrate ShowMojo into their business, configuring the system to their needs. And you'll help current customers make the most of ShowMojo as their business evolves.

You will be expected to dig through sometimes complicated details and actively help resolve customer problems. You will need to grow into a domain expert in our cutting-edge leasing platform. We will help you get there.

You must:

• Be extremely capable and comfortable with the use of new technology, online communication platforms, and learning new systems. For example, experience with online tools such as Slack, Wikis, spreadsheets, Join.me, Zoom, WebEx, FreshDesk, Zendesk, Salesforce, Quickbooks Online and the like (these are only examples, not systems you will use).
• Be ready to read through multiple pages of documentation -- and apply deductive reasoning -- to find the right answer to a customer issue.
• Be able to provide expert-level support to customers around ShowMojo's continually expanding product and service offerings.
• Be able to explain complicated concepts (related to leasing automation and emerging leasing best practices) in simple, user-friendly terms.
• Display a high level of professionalism and compassion when working with each account on sensitive matters.
• Assist with the creation and updates to team processes and knowledge bases.
• Serve as the primary ShowMojo contact for high-value customer groups.
• Own ongoing analytical assignments, or one-off-projects, aimed at improving the performance of the operations team or ShowMojo system.
• Act as a senior member of the operations team, mentoring junior members.
• Have a quiet office (home or elsewhere) with a strong internet connection and a newer computer.
• Experience with using ShowMojo platform is a big plus.
• Experience with using other leasing platforms such as Tenant Turner, Rently, Appfolio, Buildium, Rent Manager is also a plus.

Rate starts at $10 per hour.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Operations Manager

Working hours: Monday to Friday, 9 AM - 6 PM California PST

Holiday/s: US Holidays

Salary Range: USD 900 - 1,500/month

About the company:

We are an Airbnb-type property management company based in California. We're seeking an Operations Manager to hire, with managerial experience in real estate property management. Our current team of 4 is fully based in the Philippines. Experience with Airbnb is a bonus but not required. Self-guided and self-initiating operational personality/mindset required. 

Duties and responsibilities:

• Someone who can bring stability to a team in the form of a manager
• Auditing, and checking the performance of the maintenance team
• Develop and implement various KPIs to measure and evaluate the performance
• Ensure that established KPIs are met and exceeded through continuous improvement initiatives.
• Oversee and ensure the cleanliness of units, maintaining high standards of hygiene and appearance.
• Implement organizational strategies to streamline maintenance processes.

• At least 3 years of relevant managerial-level experience.

• Must have real estate experience at a managerial level.
• United States real estate property manager experience preferred but not required.
• Tools: Open to any that candidates are skilled in to bring order to the team, Microsoft (i.e. Excel) and Windows also would be preferred.
• 99.9% uptime internet connection at your place of work.
• Personality and knack for “operations”. 
• Someone who can approach the problem creatively and calmly, and simplify complex issues with straightforward solutions. 

Our purpose

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of technology to innovate and grow. 

The Nuts and Bolts

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Opportunity

You will be joining a fantastic team in our Internal Group Technology organisation who work collaboratively across teams and locations. It is a chance to be part of a group with strong people, customers, and delivery focus.

We’re looking for a proactive, enthusiastic team member interested in being part of a larger group delivering high-quality ITAM solutions to Datacom, aligning the business needs and expectations with the Datacom Stakeholders. This role is ideal for someone experienced in Software Asset Management who is looking for a challenging new opportunity that will provide variety to their career.  

What You’ll Bring

You will bring experience in high-volume ticket management using ITSM tools focusing on adherence to documented procedures and achievement of SLAs. Experience with Software Asset Management technologies from Flexera Software, Snow Software, Service Now, or similar will be highly valued.

You will have knowledge of key Software Asset Management concepts and processes, plus an awareness of software license metrics, as you will be undertaking a range of exciting activities relating to software license management, software request management, license reclamation, software contract management, and renewal management.

You will be responsible for delivering the key aspects of SAM service for Datacom.

What You’ll Do

In this role you will work collaboratively with The ITAM team, the Internal Group Technology and our client- The users of Datacom. Essentially, the Software Asset Management Analyst will:

• Management of the Software Request resolver group in the ITSM technology.
• Maintain the Software Asset Register, and all supporting Proof of Entitlement and Contract evidence, in collaboration with the Software Asset Manager, the customer, application owners, procurement/finance, and contract stakeholders.
• Allocate licences to users and devices in the SAM technology resulting from approved Software Requests.
• Apply the software License Reclamation Policy to software inventory.
• Support technical teams to install software through the supply of media and keys.
• Respond to, or escalate, licensing queries from stakeholders.
• Maintain the Software Renewal calendar.
• Deliver, or support the delivery of, Effective License Position and Software Utilisation reports in accordance with the documented reporting schedule.
• Identify and report compliance issues and risks.
• Supply license entitlement and software inventory data to support operations activities.
• Deliver all agreed scheduled reports to other ITSM and ITAM stakeholders.
• Adhere to the SAM Processes, Policies, and Procedures documented. Identify non-adherence and escalate for review.
• Provide quality customer service.
• Utilise Flexera One, Activate and Cherwell.

Why Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

If you would like to know more and this sounds like you. Please apply online today!

We are looking for a Quality Analyst to join our strategically awesome team!

Qualification:

• Must possess a Bachelor’s/College Degree of any course
• At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
• Must have excellent verbal, written and interpersonal communication skills
• Must be customer service oriented and detail-oriented
• Must be flexible, organized, adaptable and proficient with Microsoft Office applications

Locations:

Mandaluyong Site
Paragon Plaza, Lower Ground Floor, 162 EDSA, Mandaluyong City

Cebu Site
TMSI Lacdon Aliwanay, Balamban, Cebu Province

Bacolod Site
Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Victorias Site
Vic Arcade Building, Ground Floor Osmeña Avenue, Barangay 1, Victorias City

Interested in applying? You may send your resume to Careers@GlobalStrategic.com

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Ecommerce Virtual Assistant
Schedule: M-F, 9AM - 5PM MST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

Provides quality patio and garden furniture.

About the Role:

You will play a crucial role in optimizing the online presence and enhancing customer experience across ecommerce platforms. 

Responsibilities:

• Assist in overseeing our product portfolio, which includes sales on platforms such as Amazon, Lowes, Wayfair, and Walmart.
• Take charge of managing listings, posting A+ content, handling pricing strategies, and engaging in daily listing refinement to contribute to the growth of the business.
• Undertake various administrative tasks to ensure smooth operations.

• Minimum 3 years of relevant experience.
• Proficient in navigating and managing platforms such as Amazon and Shopify (required).
• Competent in using Microsoft Office tools.
• Strong communication and written skills to effectively collaborate with team members and external partners.
• Highly organized and reliable

Position : Virtual Assistant

Working Hours : EST; 9 am to 5 pm, M-F (client is based in PST)
Salary Range : $1250-$1600

Duties and Responsibilities:

• Client Management
• Manage client onboarding, client invoicing, Notion client portals.
• Handle sending project deliverables, reminders, and follow-ups to clients.
• Contractor Management
• Manage contractor onboarding, contractor invoicing, Notion contractor portals.
• Coordinate with freelancers, delegate tasks, and ensure quality checks.
• Operational Management
• Develop, refine, and manage SOPs in Notion.
• Identify areas for improvement, potential automation, and optimization opportunities.
• Organize and maintain an effective Dropbox file system.
• Research and data entry as needed.
• Email Management
• Sort, categorize, and respond to emails throughout the day, ensuring timely communication.
• Content Management
• No design work is needed, but basic familiarity with Figma, Canva, and/or Adobe Creative Suite is necessary to fetch files, make minor edits, or save in different formats.
• Personal & Family Management
• Manage personal and family appointments and calendars.
• Take charge of reservations and other bookings (e.g. travel).
• Send daily and weekly reports.
  

• 3-5 years of experience as a virtual assistant or project manager.
• Experience working with or for creative/marketing/design agencies.
• Detail-oriented, proactive, and an excellent communicator.
• Able to juggle multiple tasks. 
• Quick to adapt and ever-eager to learn new systems or processes.

• Knowledge or Background with the following tools: Notion, Slack, Loom, Dropbox, Zoom, Google Workspace, and Quickbooks.

 “LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES”

Work Hours   : M - F, 8:00am-5:00pm, CST/ 9:00pm - 6:00am, PHT

Holidays   : TBD

Salary    : 1000 - 2500 USD

About the role:

We’re on a lookout for a Creative Content Quality Analyst who will be responsible for meticulously reviewing and enhancing the quality of our content.

Duties and Responsibilities: 

• Review the accuracy of content, verifying the information is up-to-date, and cross-referencing it with established standards and reference files.
• Ensure proper structure and consistency of copies in each piece of content.
• Thoroughly check grammar, punctuation, and spelling errors to maintain content quality.
• Ensure the tone of the content aligns with the established tone for each product.
• Confirm that images and multimedia elements are relevant to the content.
• Produce batch text copies based on a set copy for content creation.
• Coordinate with project managers, designers, and editors to address issues raised during quality assurance.
• Monitor the resolution of issues and ensure deadlines are met.

Minimum Requirements: 

• 5+ years of experience
• high attention to details
• Strong writing and editing skills.
• Proficiency in research and the ability to handle creative projects.
• Exceptional attention to detail.
• Familiarity with creative content review processes.
• Familiarity with creative software applications

Must have:

• Figma
• Notion

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Digital Marketing Executive

Work Hours: M-F; 9:00 AM-5:00 PM UK Time/5:00 PM-1:00 AM PH Time (Can be flexible moving forward)

Salary: 800-1,100 USD per month

Duties and Responsibilities:

Email Marketing:

• Plan, develop, and execute email marketing campaigns to promote our courses, programs, and fundraising initiatives.
• Create compelling email content, subject lines, and calls-to-action to maximize engagement and conversion rates.
• Monitor and analyze email campaign performance, tracking key metrics such as open rates, click-through rates, and conversions.
• Implement improvements based on data-driven insights.

AdWords Management:

• Manage our Google AdWords account, including keyword research, campaign setup, ad creation, and bid optimization.
• Continuously monitor and optimize ad performance to improve click-through rates and return on ad spend.
• Conduct A/B testing to identify the most effective ad variations and landing pages.

Social Media Management:

• Develop and execute social media strategies across multiple platforms, including Instagram, Twitter, LinkedIn, Facebook, and TikTok.
• Create engaging and shareable content to drive brand awareness, engagement, and follower growth.
• Monitor social media channels, respond to inquiries and comments, and proactively engage with the community.
• Stay up to date with social media trends, algorithm changes, and best practices.

Content Creation:

• Generate high-quality content, including graphics, images, and videos, for use across various digital channels.
• Create and edit compelling reel videos for Instagram and TikTok, showcasing our work and impact.
• Design visually appealing graphics for social media posts, the website, and promotional materials.
• Collaborate with the team to develop creative ideas and concepts for content that aligns with our brand identity and objectives.

• Minimum 2 years of relevant experience.
• Above Average to Excellent written and communication skills; minor accent is acceptable.
• Tools: Instagram, Twitter, TikTok, MailChimp, Canva, Google Ad Words (must have), and Google Ad Grants (big plus).
• Proven experience in digital marketing, specifically in email marketing, AdWords management, and social media management.
• Proficiency in using email marketing tools, AdWords platforms, and social media management tools.
• Strong knowledge of best practices for email marketing, including segmentation, personalization, and automation.
• Familiarity with social media platforms, algorithms, and content optimization techniques.
• Experience in creating engaging social media content, including reels videos, and graphics.

Personality/Attitude/Culture Preference:

• A quick learner who can quickly grasp the landscape of education in the UK and has an understanding of who they're marketing to.
• Creative flair and attention to detail when designing graphics and videos.
• Passion for the performing arts (big plus) and a commitment to the mission and values of our charity.
• Analytical mindset with the ability to interpret data, draw actionable insights, and optimize marketing strategies accordingly.
• Self-motivated, results-oriented marketing professional with a passion for creativity and community engagement.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Inventory Planner

Work Hours (Client) : M-F, 8 am to 5 pm, EST

Work Hours (MNL) : M-F, 8 pm to 5 am, Philippine Standard Time

Pay Range : $1,000-1,600 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Develop and maintain seasonal plans from demand through to net sales, incorporating margin, returns, and transfer impacts to all channels within the company, pre-season, and in-season,
• Create and maintain item/SKU forecasts for all items within assigned divisions,
• Collaborate with the Product Management team: new item forecasts, seasonal buys, and data analysis
• Create and review weekly inventory buys
• Analyze seasonal results of key metrics providing highlights and action items
• Review product performance, recommend, and take actions on forecasts, buys, inventory balancing, chasing to fill orders, or reviewing pricing/markdowns, 
• Analyze and review the life-cycle of the products, or colors, with recommendations and actions to close out items and sell-through inventory to growth opportunities,
• Create vendor projections by season and communication with vendors,
• Understand manufacturing and each vendor's capacities, lead times, MOQs, and ability to adjust production to balance inventories,
• Communicating with internal partners and external vendors
• Advocate for financial disciplines and inventory efficiency while working with the product manager and department managers,
• Collaborate with merchant partners to create optimal demand forecasts that maximize results through replenishment and align with the merchandise strategy,
• Proactively seek opportunities to drive replenishment and improve item performance
• Perform analysis and influence decision-making to improve replenishment sales and inventory results that complement the total assortment
• Maintain attributes and default settings in forecasting and item set-up tools,
• Special projects as requested
• Goals include driving demand, inventory turnover and in-stock goals, forecast accuracy, and profitability goals. 

• At least 2 years of experience
• Proficiency in Microsoft Excel, including proficiency with Pivot Tables and formulas. 
• Working knowledge of Microsoft Access 
• Familiarity with Click Up or other project management software 
• Familiarity with Promethean Planning and Budgeting or other planning software 
• Strong written and verbal communication skills 
• Superior problem-solving and analytical skills along with the ability to make decisions, often with limited data 
• Ability to multi-task, prioritize, and adapt to changes quickly 
• A high degree of attention to detail, accuracy, and quick-to-learn 
• A quiet, dedicated space from which to work remotely.  
• Takes initiative, positive attitude, eager to help team-mates
• Eastern time zone availability (8:00-5:00 p.m.) 
• PC is required for access to our software 

Position : Data Entry

Work Hours (Client) : 8am to 5pm PST | M - F

Work Hours (MNL) : 12am to 9am PST | M - F

Holidays :       PH regular and special holidays

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Incentive : This role will have a quota in a given week (TBD with the client) and incentives will be provided for exceeding the quota to reward high-quality work and efficiency

Company/Client Overview:

Company is a Los Angeles-based intelligence platform that helps biopharma companies & investors make better decisions by automating manual processes and allowing them to run novel analyses. Today, biotech analysis is a cumbersome, limited and error-prone process despite significant investment hinging on their output. Sleuth will be building the infrastructure upon which more rigorous analyses & data aggregation will be built, changing the way that diligence & research is done in the bioeconomy. 

Duties and Responsibilities:

1. Data Entry:

• Enter and update clinical trial information into designated templates / spreadsheets.
• Ensure accuracy and completeness of data, adhering to established standards and guidelines.

Research:

• Conduct thorough desktop research to gather relevant information
• Leverage public & proprietary resources, including clinicaltrials.gov, PubMed, PDF reports and databases

Quality Assurance:

• Perform quality checks on entered data to identify and correct any discrepancies.
• Collaborate with cross-functional teams to ensure data integrity and consistency

Minimum Requirements:

• Bachelor's degree in a relevant field (e.g., life sciences, data management, information technology) would be a plus
• Virtual Assistant, Admin Assistant, or Data Analyst experience is acceptable as long as with data entry experience
• Experience in data entry or a related role, preferably within the biopharma or healthcare industry is a plus
• Familiarity with clinical trial processes and terminology is a plus
• Strong research skills and the ability to extract information from scientific publications.
• Detail-oriented with excellent organizational and time-management skills.
• Proficiency in using data entry tools and software (i.e. Google Sheets, Excel, Slack, Zoom, Adobe, etc.).
• Ability to set up basic VPN to setup location in the US would be helpful 
• Above Average English Communication Skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Graphic Designer

Working Hours: Monday to Friday, 8am-5pm PST

Salary Range: $1,500/month

Key Responsibilities:

• Conceptualize and create designs, layouts, and typography using and protecting our core brand standards and guidelines.
•  Design mock-ups for a large variety of design projects – social media/digital posts and banners, print ads, print collateral, HTML emails, landing pages, blogs, trade show booths, PowerPoint presentations, newsletters, infographics, video editing, and more.
• Proofread, packaged, and preflight final assets for release to internal and external partners.
• Collaborate and brainstorm with the marketing team on content development.
• Follow and protect the integrity of file standards, management, and organization.
• Stay updated on industry trends, best practices, and emerging design tools/software to keep the brand current and competitive.
• Manage and curate digital assets such as photos, videos, icons, and logos.
• Guide best design practices and lead design training sessions for the marketing team.
• Track, analyze, and report the performance of various design projects, making recommendations for improvements when necessary.
• Ensure responsive design across all platforms, ensuring consistency and usability.
• Create and maintain a brand style guide that encapsulates design, typography, color, and content guidelines.

• A bachelor’s degree in design or marketing is preferable.
• 5+ years of experience in design, marketing, or advertising.
• Strong social media and online marketing skills.
• A portfolio showcasing diverse projects and demonstrating a straightforward design process.
• Full working knowledge of Google Drive, Canva, Adobe CC, Microsoft Office, GSuite, and other programs.
• Knowledge of web content management systems like WordPress, Wix, or Squarespace.
• An understanding of SEO, HTML, and CSS is a bonus.
• Understanding of UX/UI design principles.
• High level of knowledge in the printing process, including finishing.
• Experience with luxury clientele.
• Open to receiving constructive criticism and feedback to make necessary adjustments.
• Demonstrated ability to adhere to deadlines and handle pressure without compromising work quality.
• A positive personality and excellent communication skills.

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Job Title: Marketing Assistant

Work Schedule: TBD

Salary Range: $800 - $1200

Responsibilities:

• Webinar/Challenge Assistance: Create and manage engaging webinar/challenge registration pages using Wordpress, GoHighLevel, Leadpages, Ontraport, or Clickfunnels; provide live support on Gotowebinar, Zoom, or Everwebinar; coordinate email reminders and sequences.
• Admin Tasks: Handle podcasts, data entry, research, calendar and social media management, Dropbox/Google Drive organization, client onboarding and off-boarding, transcription, proofreading, and customer service.
• Website Support: Manage blog posts, WordPress theme setup, plugin updates and installations, provide technical support, enhance SEO, and conduct website audits.
• Project Management Services: Oversee email/inbox, operations, team, and project management, including website and launch management.
• Launch Assistance: Facilitate course setup using membership plugins, manage automated email schedules, liaise with affiliates and sponsors, create affiliate programs, design promotional materials, and execute social media promotion.
• CRM Support: Master CRMs like GoHighLevel, Infusionsoft, Convertkit, Mailchimp, Ontraport, ActiveCampaign for email broadcasts, campaign setups, data import and cleanup, affiliate program setup, product creation, and order form management.

• Professional working proficiency in English.
• A knack for technology and adaptability to new digital tools.
• Independent and proactive work style, suitable for a remote environment.
• Excellent organizational skills and capability to manage multiple tasks.
• Digital marketing experience, especially in the online education sector, is a plus.

Holidays :  US Holidays

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant with experience working with Sales team in a B2B or B2C sales environment (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet