Position : Operations and Admin Assistant

Working Hours : 40 hrs/week, M-F, 8am-4pm EST(9pm-5am PHT)

Holidays : PH Regular Holidays

Salary Range : USD 900-1500 per month

About the Company

● Freedom & Responsibility - Our culture, summed up in two words.

● Small team, big results - <10 people, >$10m USD annual revenue. Everybody here is crucial and we want

to hire the absolute best people we can find.

● It never gets easier - we just get stronger - We focus on being relentlessly better, bit by bit, every day.

● We don’t know where we’re going, but we know exactly how to get there - We evaluate your decisions based on data and context you consider, not outcomes subject to exogenous factors. Getting the “right” outcome with a wrong approach is very risky.

● Better done than perfect - 80% done is almost always good enough to start.

● Room to be you - You’re here for a job - that’s okay! Our jobs aren’t the most important thing in our lives. What’s most important to you?

About you

● (More) Math and data, please - Appetite and aptitude for numbers and spreadsheets is essential. INDEXMATCH/VLOOKUP at a minimum.

● How can I make this better? - Nobody here is perfect, and nobody knows every right answer. We need you to speak up and share what you see!

● I like chewing on hard problems - Put your initiative and critical thinking skills to work first identifying, and then tackling projects that have no “correct” answer.

● College graduate with technical background - STEM degree or equivalent work experience required. If you’re scared of

computers and numbers, how’d you get this far into the posting?

● Corporate life? No thanks - We welcome both corporate refugees, and those who never saw a fit there in the first place.

Main Responsibilities

● Monitor, report, and act on company metrics (e.g. revenue, turnover, returns, shrinkage, business health, and more)

● Identify and head off problems before they multiply (e.g. customers are returning product Y 5x more than expected - what’s going on and what do we need to do about it?)

● Create, manage, and optimize pricing, photos, text, and advertising approach & budget to ensure appropriate inventory turnover.

● Pitching in whenever and wherever needed, as necessary

HIRING TIMEFRAME

We aim to have the position filled before or during March 2024.

Tools to use

● Google Workspace

● Office 365

● 15 days PTO + PH Holidays Fully remote work environment + technology budget to improve remote setup

● Opportunity for performance bonuses and merit raises We will train you!

● No immediate experience required, but you must be an exceptionally fast learner

● Starting Salary: $1200+ USD/month, paid bi-weekly

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a talented and passionate content writer and SEO expert looking for your next big opportunity? Look no further! We’re on the hunt for a creative and skilled individual to join our team and produce amazing content for us. As part of our team, you’ll have the chance to showcase your writing skills and put your SEO expertise to the test. If you’re looking for a challenging yet rewarding role, this could be the perfect fit for you. Don’t miss out – apply today and let’s create some truly exceptional content together!

Position: Content Writer

Working Hours: Eastern Timezone half of workday (either morning or afternoon, 4 hours overlap)

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

About the Company:

A company providing drone deer recovery services.

Responsibilities

• Be able to figure out which articles to write
• Write scripts for videos
• Write email series
• Oversee the email
• Should know SEO as well

• At least 2 years of experience as a Content Writer is required
• Preferred tools: Slack, Google Docs
• Flawless written English, good spoken English for communications
• Previous experience writing significant content, being able to explain the process of things, making informed decisions based on research
• Know the client's brand
• Adept in keyword analysis and traffic analysis
• Portfolio preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a multi-talented individual who is looking for a new challenge? Do you have a passion for supporting business operations and performing various activities to help different departments succeed? If so, we have the perfect opportunity for you!

We are currently seeking a versatile generalist who can support our business operations and perform various activities to aid different departments. As a member of our team, you will have the opportunity to work closely with different departments, ranging from marketing and sales to finance and product development. You will be the go-to person for all types of tasks, and no two days will be the same. You don't need to be an expert in any one area, but you should be willing to learn and adapt to new challenges. We value flexibility, adaptability, and a willingness to grow and improve.

Apply today and join our team of talented professionals who are dedicated to supporting each other and driving our business forward!

Position: Business Operations Member

Working Hours: Monday to Friday, 9 am - 5 pm, Mountain Standard Time

Monthly Salary: Up to US $1,500/mo (Depending on the interview result and client’s approval)

Holiday/Benefits: TBC

About the Company:

A company that specializes in unsupervised AI solutions and is considered the largest supplier in this area.

Responsibilities:

• Attention to Detail

• The Business Operations member must be detail-oriented, ensuring that any errors or discrepancies are caught and raised or resolved. Self-checking their work is important, as is raising any data input or processing concerns (e.g. “bad data” or “report seems off”).

• Organized, Proactive, and Persistent

• With multiple projects coming from multiple teams, the Business Operations team member needs to be organized with data stored efficiently and clearly.  Communications need to be clear and to the point, and if any issues arise or if data or reporting seems broken or missing, communications to that effect should be prompt so that the problem can be resolved. Problems or issues must be pursued to closure rather than left to linger.
• Seek Help or Clarity Rather than “Getting Stuck”
• If and when issues arise or requested data does not appear, the Business Operations member should escalate in a timely manner to project leads and partners. While some degree of self-reliance is important, many problems will require multiple parties to solve, so best to air the problem early and allow management to bring in the right resources to drive resolution.

• Flexibility

• The team member needs to be able to flex between different departments and fulfill different responsibilities, including:
• Support on marketing & sales requests (PPT, website language, blog drafts)
• Support on finance requests (data entry, minor tweaks in Excel models, recording notes of changes)
• Support on product requests (transcribing product release notes)

• At least 2-3 years of experience working in a business operations function.
• Strong proficiency with online applications (e.g. LinkedIn, Dropbox, etc.), and Microsoft Office / Google Suite applications (e.g. Excel, Word, PowerPoint; Google Sheets, Docs, Drive, Slides).  In particular, strong spreadsheet skills to validate data and work with tools such as pivot tables as needed
• Solid English language and good communication skills - able to raise issues and summarize status clearly and effectively in digital communications (e.g. Email, Slack, Jira tickets)
• Detail-oriented - precision and accuracy are critical
• Able to handle multiple priorities and perform under time constraints as needed
• Ability to work in the US - Mountain time zone

Position : Content Manager

Holidays : US or PH Holidays

Salary Range : 900-1500 USD/month

Working Hours : M-F, 9am - 5pm or flexible depending on the agreed-upon hours

About the Company

A certified personal and group trainer as well as a nutritionist, whose journey in fitness began in a household where health and activity were central. Dedicated to empowering women with the knowledge and guidance required to attain their desired level of tone and leanness, she challenges conventional industry standards and advocates for personalized fitness solutions.

About You:

As an integral part of our team, you will be entrusted with two critical missions:

Mission 1: Enhancing Website Performance and Customer Experience

Your primary goal will be to elevate our website's SEO and overall customer experience. By achieving this, you will drive several key outcomes:

● Increased website traffic

● Expanded Instagram follower base

● Enhanced visibility for both the website and our company

● Securing PR articles, leading to amplified website traffic

● Growth in email subscriber numbers

● Cultivating a community of enthusiastic supporters

● Ultimately, boosting revenue through these initiatives

Mission 2: Managing Video Content on Our App

In this role, you will take charge of managing video content on our application. Your responsibilities will include refining procedures for video editing, uploading, and storage. This mission is crucial for:

● Establishing streamlined processes for the company

● Ensuring a consistent flow of fresh content for our valued customers

● Improving the conversion rate of app users into paying customers

● Driving revenue growth through increased engagement and conversion rates.

If you're passionate about driving impactful change and delivering outstanding results in these areas,

we want you on our team. Join us in our pursuit of excellence and innovation!

Main Responsibilities

● Manage SEO experts and implement feedback to improve website’s visibility

● Regularly post new and engaging content

● Regularly update existing content

● Find and manage team of expert writers

● Optimize website vitals and traffic

● Manage app content - plan, organize, edit, upload

● Manage video editors and review video content

● Manage all content across website and app

Sample Key Performance Indicators

● Website traffic - number of users, number of sessions, bounce rate, conversion rate

● Rankings for specific keywords

● Domain authority

● Streamline process for editing, uploading and storing content

● Proven track record of at least 2-3 years of experience in SEO, with a strong focus on driving

tangible results.

● In-depth knowledge of SEO best practices, tools, and techniques.

● Experience with website analytics tools such as Google Analytics, Search Console,

SEMrush, or Moz.

● Strong analytical skills and the ability to interpret data to make informed decisions and

recommendations.

● Excellent communication and collaboration skills, with the ability to work effectively in a

cross-functional team environment.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : EMAIL MARKETING STRATEGIST

Work Hours : Flexi-time (with some overlap with EST)
Holidays : TBA

Pay Range : $1,200 - 1800USD per month

About the role:

This individual will play a pivotal role in shaping our e-commerce strategy and harnessing the potential of the Shopify platform. In particular, we are seeking a candidate with a deep understanding of Klaviyo, the leading marketing automation platform. The chosen candidate will be responsible for creating and managing marketing flows to engage our audience effectively, drive conversions, and enhance customer experiences.

Duties and Responsibilities:

• E-commerce Strategy: Develop and execute an e-commerce growth strategy in collaboration with our cross-functional team.
• Customer Engagement: Implement innovative strategies to build and nurture relationships with our customers and prospects through personalized, data-driven campaigns.
• Data-Driven Insights: Analyze data and customer insights to make informed decisions, refine strategies, and continually improve our e-commerce operations.
• Cross-Functional Collaboration: Collaborate with our marketing, design, and content teams to ensure consistent and effective messaging and branding.
• Klaviyo Proficiency (REQUIRED): Utilize Klaviyo to its full potential, creating and optimizing email marketing campaigns, automation flows, and other customer engagement initiatives.

• Atleast 3 years of experience
• Shopify experience (required)
• Proficient in Klaviyo (required)
• Balanced ability to work in a high-paced work environment
• Can work under MINIMAL supervision

·        Do you want to work with some of Australia's best financial planning businesses?

·        Embark on a fulfilling and engaging career.

·        Earn between 30K to 35K + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their career and committed to providing exceptional customer service.

ABOUT THE ROLE

We are hiring for a Proposal and Bid Support to support an Australian client.

RESPONSIBILITIES

• Proposal/content writing (with a guide from previous examples/template).
• Data entry/template filling for proposal.

• Manage the business proposal writing and developing content for clients.
• Manage CRM database, online research and business development.
• Administrative support like data entry and research
• Support in business development
• Creates Powerpoint presentations, diagrams and process visualisations.

Your application will be processed through 5 ELK.

• At least 2 to 3 years relevant experience.
• Strong written and verbal communication skills
• Exceptional attention to detail and the ability to work with complex information
• Ability to prioritize and manage multiple deadlines and projects
• Proficient in Microsoft Office, particularly Word and Excel
• Experience in the IT or software industry is preferred
• Ability to work effectively in a team and independently
• Strong research and analytical skills

Our Client benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Executive Assistant

Client Name: TBD

Company's Website: TBD

Working Hours: Full-time, Mondays to Fridays, 8 AM - 5 PM Central Standard Time 

Salary Range: $800-$1,500/month

About the Company 

The company is a full-service sign company capable of producing and installing any type of sign, including billboards.

About the role

Someone who is dependable, reliable, and punctual. Someone who has a high degree of integrity and is overall trustworthy.

Duties and responsibilities: 

• Works closely with Company President and other administrative staff 
• Inputs and updates information in spreadsheets for reporting purposes
• Coordinates and schedules travel, meetings, and appointments
• Manages inbox and calendar for President, as needed
• Respond to and resolve admin or office-related questions, as needed
• Prepares meeting agendas, records minutes, and documents action items
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed
• Works with sensitive information with discretion to maintain confidentiality and ensure compliance with privacy policies and regulations
• Work closely with other senior management across multiple departments, handling various tasks to streamline their work and communications. Will provide personalized assistance, ensuring smooth operations and effective communication
• Reconciles and reviews expense reports and invoices as needed
• Runs reports; maintains customer or vendor contact lists
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand
• Assist with event planning and coordination
• May be asked to cross-train into other roles to assist with additional depth within the company. 

•  At least 2 years of experience working as an Executive Assistant or in a similar position
• Proficiency in Google Workspace and/or Microsoft Suite Apps is a must
• Excellent verbal and written communication skills.
• Ability to meet deadlines.
• Excellent decision-making abilities.
• Proactive, excellent problem-solving skills, and detail-oriented with a high level of accuracy
• Excellent Time management skills, can multitask and has the flexibility
• Ability to handle confidential information.
• Outstanding ability to work independently as well as part of a team.
• Excellent organizational and interpersonal skills.
• Experience with submitting sales tax reports and reviewing sales receipts for proper sales tax application

Position : Bookkeeper

Holidays : US or PH Holidays

Salary Range : 800-1500 USD per month

Working Hours : for training week, hours can be arranged with the talent and then eventually it can become flexible. Just few hours of overlap with CST ONLY IF NEEDED

About the Company

Our team focuses on working with nonprofits. Although this is our focus, we do provide services for other industries as well. We offer a variety of accounting services, including bookkeeping, financial statement preparation, and business advisory services, among others. We are here to help. If we can’t help you, we can help find someone who can!

About you

You will do bookkeeping for an accounting company (will focus on clients, not internally)

Main Responsibilities

• Recording accurate financial transactions for client accounts using appropriate accounting software or ledgers.
• Regularly comparing client bank statements with accounting records to identify and rectify discrepancies.
• Managing client invoicing, payments, expenses, and vendor relationships efficiently.
• Generating timely and accurate financial reports, including income statements and balance sheets, for client review.
• Communicating effectively with clients regarding financial matters and providing timely responses to inquiries.
• Building and maintaining strong relationships with clients through exceptional service and proactive support.
• Ensuring adherence to accounting principles, regulations, and standards in all bookkeeping activities.

Tools to use 

• QuickBooks and Xero experience is preferred
• Spreadsheets/Excel or the whole Microsoft stack

• A minimum of 2 years of practical experience in bookkeeping roles, preferably in an accounting firm or similar setting.
• Strong organizational skills with the ability to manage multiple tasks, prioritize workloads, and meet deadlines effectively.
• Knowledge and understanding of basic accounting principles, including debits and credits, journal entries, and financial statement preparation.
• Client service-oriented mindset with a focus on delivering high-quality service and building positive client relationships. 
• Commitment to maintaining confidentiality, integrity, and ethical standards in handling sensitive financial information.

Position : Marketing Strategist

Working Hours : M-F, 9am - 5pm or flexible depending on the agreed-upon hours

Holidays : US or PH Holidays

Salary Range : 1000-1800 USD/month

About the Company

A certified personal and group trainer as well as a nutritionist, whose journey in fitness began in a household where health and activity were central. Dedicated to empowering women with the knowledge and guidance required to attain their desired level of tone and leanness, she challenges conventional industry standards and advocates for personalized fitness solutions.

About you

We are seeking a highly experienced and results-driven individual to join our team. If you possess the skills and qualifications outlined above and are passionate about driving growth and innovation in marketing, we encourage you to apply for this exciting opportunity.

Mission

Create new leads, optimize our conversion rates for leads and sales, and increase our revenue on all platforms.

Main Responsibilities

• Analyze and optimize our marketing strategy

1. Optimize lead generation (lead magnets, engagement, new strategies)
2. Improve conversion rate on all channels (website, Shopify, email marketing, socials)
3. Turn one time customers into recurring customers
4. Maximize upsell revenue
5. Improve paid advertising ROI

• Collect and analyze data on customer behavior (website traffic, conversion rate, revenue, average order value, revenue per channel). Use this data to improve conversion rates and revenue
• Organize and coordinate sales and product launches
• Organize marketing initiatives in order to engage the existing customers and convert non paying audience to customers
• Track the efforts of each marketing initiative
• Work closely with business revenue director, and manage the marketing team

Sample Key Performance Indicators

• Revenue
• Upsell revenue
• Revenue per platform
• App - number of accounts vs number of active users
• Number of customers
• Average order value
• Customer lifetime value
• Repeat customer rate
• Abandoned cart
• Refund rate
• Paid ads - ROI

• Minimum of 5 years of experience in a relevant marketing role, preferably with a focus on strategy development and execution.
• Proven track record of driving revenue growth and optimizing conversion rates across multiple marketing channels.
• Strong analytical skills with the ability to collect, interpret, and leverage data to drive strategic decisions.
• Experience in organizing and executing successful sales and product launches.
• Demonstrated ability to lead and manage a marketing team effectively.
• Excellent communication and collaboration skills, with the ability to work cross-functionally and influence key stakeholders.

Salary: P50,000 to P65,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Proven experience as a Helpdesk Support within Managed Service environment.
• Experience in supporting Microsoft Products such as Office 365 and Azure.
• Knowledge with various systems such as Autotask, IT Glue, Datto RMM, PRTG, DATTO Back-up, and Skykick Back-up
• Patch Management
• Server and PC health checks

Nice to Have:

• Experience in supporting Cisco products
• Experience in Ubiquity
• Proven NOC experience

What will you do?

• Analyse and investigate technical issues reported by customers, utilizing problem-solving skills to identify root causes and provide effective resolutions Job Responsibility
• Assess customer support tickets and prioritize based on urgency and impact. Escalate critical issues to higher-level technical support teams as needed
• Effectively resolve basic issues across IT related technologies, systems, and applications such as Hardware, Office 365, Business Application Software, and Network
• Use all available tools, resources, and knowledge base to diagnose the issue and assist with the request
• Take ownership of daily backups, overnight PRTG alerts and check for any issues and escalate or triage as required
• Complete the onboarding and offboarding of clients’ staff as required
• Provide exceptional customer service while employing a logical approach to troubleshooting
• Ensure that the highest standard of privacy and confidentiality are always maintained, and practices are in line with relevant legislation
• Act in accordance with all company policies and procedures including SLA time frames
• Offer advice and guidance where you can see areas for improvements in process and procedures.

Join the awesome team and enjoy these benefits & perks:

• Home-based

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client was founded in 2007 and is a managed IT services provider (MSP) based in Sydney. They were established with the vision of merging their passion for technology with exceptional service. They have curated a remarkable team of skilled technical professionals with expertise spanning the entire IT spectrum. Their primary objective is to guarantee that all customers receive unparalleled levels of service.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Operations Specialist

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

Proposal Writing:

• Collaborate with the sales team to create compelling and tailored proposals for clients.
• Ensure that proposals align with company standards, address client needs, and showcase the value proposition effectively.
• Continuously improve proposal templates and content based on feedback and industry best practices.

Managing Sales Timelines:

• Develop and maintain a comprehensive schedule for all sales activities, ensuring timely execution of each stage in the sales process.
• Work closely with the sales team to set realistic timelines and identify potential bottlenecks.
• Monitor and report on progress against timelines, making adjustments as necessary.

HubSpot Management:

• Administer and optimize the use of HubSpot as our CRM tool to streamline sales processes.
• Train and support the sales team in utilizing HubSpot effectively for lead management, communication tracking, and reporting.
• Implement HubSpot best practices to enhance data accuracy and improve overall sales efficiency.

Commercial Contract Controls:

• Oversee the creation, review, and execution of commercial contracts in collaboration with legal and sales teams.
• Ensure compliance with company policies and legal requirements in all contracts.
• Implement controls to track contract milestones, renewals, and amendments.

Sales Process Best Practices:

• Identify and implement best practices for the entire sales process, from lead generation to closing deals.
• Regularly assess and update sales processes to align with industry trends and emerging technologies.
• Provide training to the sales team on new and improved processes.

Accounts Receivable Tracking:

• Collaborate with the finance team to monitor and track accounts receivable, ensuring timely and accurate payments from new clients.

• Bachelor's degree in Business Administration or a related field.
• Proven experience in Sales Operations or a similar role.
• Strong written and verbal communication skills.
• Proficiency in CRM software, especially HubSpot.
• Familiarity with commercial contract management.

Ideal/Nice To Have/Preferred:

• Experience in the water industry, ideally in water/wastewater treatment.
• Experience working for a SaaS startup.
• Experience in project management.
• Knowledge of and/or familiarity with HubSpot CRM and modern project management tools.

Personality/Attitude/Culture Preference:

• Strong analytical and problem-solving skills.
• Detail-oriented with a focus on process optimization.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.
• Eager to be an integral part of a fast-paced team.
• You are a highly organized and strategic individual with a passion for enhancing sales operations and enjoy the challenge of working on innovative projects with an equally talented group of co-workers who will both challenge and support you. You believe in lifelong learning and welcome the opportunity to constantly iterate and improve upon your skills. Fundamentally you want to use your talents and energy to better the world for others and contribute to the responsible management of global water and energy, and CO2 reduction.

Business analyst will help achieve the Group actuarial data transformation initiative.  In this position, you will partner with Group Risk Management and Database teams to accomplish data-driven initiatives within the Group Actuarial and Risk Management team.  The successful candidate will demonstrate a strong affinity for data and data-related processes and assist in enhancing the actuarial/financial reporting function.  In this role, the successful candidate will:

• Partner in the successful execution of data transformation initiatives associated with the group global actuarial reporting database.
• Use actuarial and/or financial knowledge to support data-related analysis, including identifying discrepancies between data sources and proposing solutions which will meet multiple, complex business needs.
• Support the development of integration of automated processes into existing reporting.
• Improve Actuarial data by validating and researching data anomalies and proposing solutions to fit within the existing reporting frameworks.

Required Skills/Experience

• 3+ years of experience in (re)insurance, actuarial, accounting, or financial functions.
• Knowledge of data-driven processes and technologies in key financial functions.
• Demonstrated proficiency MS Excel (advanced spreadsheet knowledge, formulas, pivot tables, VBA macros, etc.)
• Working knowledge of Power BI.
• Beginning to intermediate knowledge of SQL and/or Python.
• Actuarial skill set and/or experience. Property/Casualty insurance experience a plus.
• Experience in and knowledge of US GAAP reporting and/or BMA regulatory reporting.

The Concur Specialist is an integral member of the Global Travel and Expense (T&E) Shared Services team and supports Arch’s T&E policies, system and processes. The Concur Specialist is primary responsible for auditing of expense reports, providing user support by resolving user requests in ServiceNow system or via email and ensuring adherence with Arch’s T&E Policies.  The Concur Specialist assists in the communication with Concur users and provides assistance identifying payment discrepancies, past due balances and performing reconciliation between user account balances in Concur with company credit card statements. Ability to understand and uphold the policies set forth in Arch’s T&E Policies is essential. The ability to maintain confidentiality of user personal & financial data is required.

1. Perform audits of expense reports to proactively identify issues and ensure compliance with Arch’s T&E policies across numerous geographical locations. Assist users with issue resolution where necessary.
2. Manage and timely resolve user questions, using internal ServiceNow ticketing system, on expense report payment policies, procedures and system processes, promoting a positive user experience.
3. Ensuring the accurate submission of expense reports in Concur by communicating and assisting users on how to properly use Concur’s Expense system.
4. Support local Concur teams and reporting requests from other internal customer.
5. Update process documentation and user guides as necessary. Communicate best practices and lessons learned on common user/system errors.
6. Other duties as assigned by the Global T&E Shared Services Team. Assist users as needed.

The Customer Account Analyst is responsible in ensuring accurate recording, analyzing, reporting and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customers account from day one (1) account set-up to ordering payment cycle.

1. Ensures timely collection of accounts receivables.
2. Coordinates with customer and Territory Business Managers (TBM) and/or Regional Sales Managers (RSM) on the collection of maturing and/or overdue accounts.
3. Evaluates customer requirements to minimize hold orders and recommends necessary moves.
4. Reviews and reconciles customers' account ledgers.
5. Prepares and records through Debit Note (DN) and Credit Note (CN) all adjustments pertaining to accounts receivables including its proper and necessary supporting documents.
6. Prepares and maintains Accounts Receivable Aging Schedule per TBM to be submitted on a weekly basis.
7. Prepares collection letters for delinquent accounts.
8. Generates and mails monthly Statement of Account to customers.
9. Attends to AR related queries and complaints from customers, TBMs and RSMs.
10. Prepares and submits the Monthly Report.
11. Monitors inventory and usage of accountable forms.
12. Monitors collection of withholding tax certificates.
13. Issues and records in the system Collection Receipts for all collections for the day. Sending of Collection Receipt to the customer.
14. Ensure Cash and Check are deposited timely to the bank for posting.
15. Ensure timely charging of bank facilities.
16. Ensure proper handling of returned checks.
17. Updating the Bank Statement File monitoring, ensure all payment are map accordingly
18. Performs other task as maybe assigned by the immediate superior.

We are looking for a detail-oriented and customer-focused Email Support Specialist to join our team. You will be responsible for managing customer inquiries and providing timely and professional email support. The ideal candidate should have strong communication skills, the ability to multitask, and prior experience using Zendesk or similar customer service platforms.

Duties:

● Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner
● Stay on top of campaigns and promotional releases 
● Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers
● Maintain a positive, empathetic, and professional attitude towards customers at all times

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Account Manager Associate - Reporting Specialist

Schedule: Monday to Friday, 9am - 6pm EST ( 10pm-7am PHT)

Salary Range: 800-1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a detail-oriented and analytical Account Manager Associate to join our team as a Reporting Specialist. In this role, you will play a crucial part in ensuring accurate and timely reporting by pulling daily & weekly reports from Excel and other data sources. The ideal candidate possesses strong Excel skills, a keen eye for data accuracy, and a proactive approach to problem-solving. Your contributions will directly impact decision-making processes and help drive our business's success.

If you are a driven and detail-oriented individual with a passion for data analysis and reporting, we invite you to apply for the position of Account Manager Associate - Reporting Specialist. Join our team and contribute to the success of our business by providing accurate, insightful, and actionable reports on a daily basis.

Duties and Responsibilities:

• Data Extraction: Utilize advanced Excel techniques to extract and compile relevant data from various sources. 
• Report Generation: Generate daily reports showcasing key metrics, performance indicators, and other relevant data that provide insights into the business's operations, client interactions, and sales activities.
• Data Accuracy: Ensure the accuracy and integrity of all data extracted and reported, performing thorough quality checks and validation procedures to identify and rectify any discrepancies.
• Report Customization: Collaborate with Account Managers and other stakeholders to understand their specific reporting needs and customize daily reports accordingly.
• Data Analysis: Analyze trends and patterns within the reports to identify potential areas for improvement, growth opportunities, and actionable insights.
• Collaboration: Work closely with cross-functional teams, including Account Managers, Data Analysts, and IT, to ensure smooth data flow and reporting processes.

• 2+ years’ experience in Business, Finance, Analytics, or a related field.
• Proficiency in Microsoft Excel
• Must be fluent in English (written & spoken)
• Strong analytical mindset with a keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Problem-solving orientation with a proactive and self-motivated attitude.
• Prior experience in data extraction, analysis, and reporting is a plus.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position :  Creative Lead 

Salary Range :  USD 1400-1600 /month

Working Schedule : You can work hours in the US timezone(s) of your choice

 9 working hours per day, 5 days/week, flexible hours as long falls across US timezones

About the Company 

Helps middle-aged men live 10 years longer.**

We are the telemedicine clinic for bigger guys, worldwide. We use medical weight loss treatment to solve our fellas' most pressing healthcare need, then remain a fella's core healthcare provider for the rest of their life - focused on men's health, mental health, and primary care.

We will have served 1 million fellas by the end of 2026, and 10 million fellas by the end of 2028.

Our mission is to solve male obesity worldwide, by accelerating the take-up of GLP-1s in middle-aged men. From this, we’ll become the world’s leading men’s health brand.

We’ve grown >40x since Sept 2022 (currently growing >30% MoM), are cashflow positive, have expanded our state coverage to >90% of US population, and have started to expand our clinical protocol beyond weight (e.g. testosterone)

We're still a young startup and are moving quickly. We have a long way to go. This is still Day 1.

You can read more about working at Fella here: https://fella.notion.site/Working-at-Fella-14a2ac8575d34d148d009bb410387af4

We're backed by top healthcare & consumer investors:

• Y Combinator
• Y Combinator
• Global Founders Capital — backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet
• AngelList Early Stage Fund (backed by Naval Ravikant)
• BrandProject (venture-builder behind 2 unicorns)
• The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick)

The opportunity as Creative Lead

As Creative Lead , you’ll work closely with our Head of Growth and CEO to shape the creative vision and direction across social campaigns and content.

You’ll start by auditing current creative assets and performance - identifying opportunities to refine strategies and creative that break through the noise and speak authentically to our audience. You'll set the vision and own execution of high-converting concepts across Meta, YouTube, and other formats.

Over time, you’ll transition into the creative growth expert, pioneering new social content frontiers that expand our reach and impact. You'll continually push the boundaries of campaign creativity.

In the future, you’ll be on the path to owning the entire creative direction for Fella as our brand scales. This means leading a high-caliber in-house team producing standout creative that delights customers and drives transformative business growth.

This is a full-time remote role.

You'll work report directly to our Head of Growth, as well as working closely with our CEO.

Key Responsibilities

• Straight away
• Lead creative creation:

1. Refresh messaging and positioning - You'll re-evaluate our current messaging frameworks and value propositions. You’ll ensure our communications properly convey our differentiation, why we're worth it, and align deeply with customer needs/wants. You’ll tighten our messaging to be clear, compelling, and converting across campaigns.
2. Audit existing creative - You’ll thoroughly evaluate current creative campaigns and assets. You’ll identify opportunities to better appeal to our core demographics and align to growth goals. You’ll take ownership of improving campaign performance through superior creative.
3. Leading creative creation - You will spearhead the development of breakthrough concepts and content across campaigns and platforms—beginning with Meta (Facebook+Instagram) and soon expanding into new channels such as YouTube. This entails pushing boundaries to resonate with our audience in innovative ways, ultimately driving sustainable reach, conversion, and retention growth.

• Pioneer new creative mediums and campaigns - You’ll spearhead testing innovative content formats (e.g. VSLs), platforms, and distribution channels. You’ll formulate creative experiments focused on sustainable, scalable reach and conversion growth.
  

Our cultural standards

These are the core cultural standards to which we hold ourselves & our team-members:

• Belief in the mission — we will have served 10 million fellas by the end of 2028 and we transform the life of most who join. We have a lot of work to do. We are obsessed with our fellas and are dedicated to the mission.
• Bulldozing barriers — the world is malleable and we shape it. We truly believe this and act accordingly. We are at the mercy of no-one but ourselves.
• Unwavering integrity — we are at the frontier, so we often live in ambiguity with no trodden path. When we can’t look to others for guidance, we must maintain impeccable ethics and unwavering integrity.
• Enduring frugality — we are frugal. We hate being wasteful and we are anti-luxury. We spend our cash wisely & carefully - in a way that would make our grandmas proud.
• Do what is needed — speed is critical and often the solutions we need are messy. We are comfortable moving quickly and taking on gritty work.
• End-to-end ownership — we are comfortable owning projects from noticing the problem to delivering the outcome.
• Dedication to excellence — we are obsessed with our role, with a commitment to compounding self-improvement.
• Commitment to candor — we believe in open communication and transparency. We are clear & caring communicators, welcoming feedback.
• Only the paranoid survive — the road of expansion is bumpy. We are not fair weather sailers; we embrace the storms. However much we’ve already done, however far we’ve already come — all our work is still ahead of us.
• Keep your head down — we’re boring people doing exciting work. We don’t chase short-term status: no media profiles, no bullshit conferences, no investor drinks. We ignore short-term dopamine hits and focus on what matters.

Need to have

• Social ad mastery: You have 5+ years of successfully leading high-converting social ad creative. You know what makes an ad stand out and perform in the noisy Meta ecosystem.
• Conceptual innovator: You possess creative ideation abilities far above average. You brainstorm inventive social ad formats, approaches and narratives that stop scrollers in their tracks.
• Persuasive storyteller: You have exceptional copywriting and content skills focused on social engagement and conversion. Your superior messaging routinely achieves best-in-class CTRs and lower CPCs/CPMs.
• Cross-channel optimizer: You tailor creative across platforms based on performance data. You ensure creative synergy across Meta, YouTube, landing pages and other touchpoints.

Nice to have

• Specific expertise: You likely have experience across the creative stack - from writing to design to production. The more breadth, the better.
• VSLs: You possibly have experience leading the creative process for the launch of high-converting VSLs.
• Testing mindset: You methodically experiment with creative to let response data - not assumptions - guide optimization.
• Thrive under pressure: You remain solution-focused to hit deadlines and pivot creative smoothly amidst uncertainty.
• History of impact: You have spearheaded creative efforts that measurably improved campaign performance.
• Leadership ambition: You likely aim to manage an agency or lead an in-house creative team one day.

**LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES**

Position: Sales Development Representative

Work Hours (Client): 9 am to 5 pm EST, Monday to Friday

Work Hours (MNL): 9 pm to 5 am MNL Time, Monday to Friday

Pay Range: $800-$1000/month + commission (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Developing meetings for the head of business development
• Developing a lead generation pipeline
• Calling potential leads to arrange meetings
• Cold emailing new prospects to open relationships
• Walking leads through an introductory call (demo of the company's services and proposals)
• Building relationships with referral sources
• Coming up with innovative ideas to continue growing the brand

Minimum Requirements:

• At least 2 years of experience
• Insanely organized. You love keeping things clean and organized.
• A very strong understanding of English, both written and spoken.
• Self-motivated, energetic individual with a natural ability to persuade, negotiate, and sell!
• You are hungry to make money and have strong communication skills that translate well over the phone.
• A problem solver. Able to grasp information quickly and use your judgment to solve issues.
• Interested in learning about Internet marketing
• Reliable and punctual
• Looking to be part of a growing team
• Ambitious
• Google Workspace

Holidays: Canadian Holidays

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Position: 17298739364 - Project Accountant
Working Hours/Shift: M-F; 8am to 5pm Mountain Standard Time / 11pm to 8am Philippine Standard Time
Salary Range: $ 900 - 1500 USD

Overview: 

This role will be responsible for reviewing project schedules, ensuring all subcontractor billings, direct labor expense, and material billings are accounted for, prepare GM and project costing reports, and investigate variances identifying issues for management in operations and financial leadership. This Project Accountant must have strong knowledge of construction related accounting software, solid communication skills, and excellent analytical and time management abilities.

Main Duties & Responsibilities:

• Create and monitor project accounts
• Process subcontractor invoices
• Verify project budgets
• Provide profit analysis reports to management
• Compile monthly project reconciliations
• Update management on project status
• Project Analysis
• Assist with month/quarter-end/year-end processes
• Ad hoc projects as requested

Qualifications:

• 3+ years of ideally Construction or Real Estate cost/project accounting experience
• Proficient in Microsoft Word, Excel
• SAGE and Acumatica a plus (willing to provide training with Acumatica/SAGE experience is preferred)
• Experience with ERP or project accounting systems
• Excellent communication skills

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!

Position : Customer Service Representative

Working Hours : Mondays to Fridays 9:00AM-5:00PM PST

Salary Range : 800-1000 USD

About the Company:

Cherry is a modern Americana luxury clothing brand designed and produced in Los Angeles, CA. The brand focuses on creating timeless pieces that are classic yet contemporary, with an emphasis on quality, craftsmanship, and style. Cherry LA offers a wide selection of ready-to-wear clothing for both men and women, from versatile basics to statement pieces. All products are made in the United States.

Duties and Responsibilities:

Customer Communication:

• Respond promptly to customer emails and inquiries received through Instagram, providing accurate and helpful information.
• Address and resolve customer concerns related to shipments and other issues.

Shipment Management and Inventory Organization:

• Oversee the shipment process, ensuring timely and accurate deliveries.
• Organize and maintain inventory levels to meet customer demand.

Customer Concerns and Shipment Issues:

• Act as a point of contact for customers experiencing shipment-related concerns.
• Collaborate with relevant teams to investigate and resolve shipment issues promptly.

Weekly Reports:

• Generate and submit weekly reports summarizing customer inquiries, resolutions, and any notable trends.

Operating Procedures:

• Develop and document operating procedures for the Customer Service department to ensure consistency and efficiency in addressing customer concerns.

Experience:

• 3-5 years of proven experience as a Customer Service Representative in an e-commerce environment.

Technical Skills:

• Proficiency in Google Workspace, specifically Google Sheets.
• Experience with Shopify and Slack is required.
• Nice to have: Familiarity with Zendesk (a big plus).

Communication Skills:

• Excellent written and verbal communication skills.
• Ability to convey information clearly and professionally.

Organization and Attention to Detail:

• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Attention to detail in shipment tracking, inventory management, and customer communication.

Position : Executive Assistant

Working Hours  : overlap with UK and UAE, they can finish afternoon UK time. Assume something like 8am to 5pm UAE time (4am to 1pm UK time)

Salary range : 1000 to 1200 USD 

ABOUT THE ROLE:

This role is diverse, as it will cover responsibility across multiple companies and people. 

About 50 - 60% of time will be spent directly supporting the Managing Director (MD) and his companies, with the remaining time supporting the team at one specific company in Dubai.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Build a database of SOP's for the exec and companies, particularly around repeatable tasks.
• Managing various email inboxes and responding on behalf of the MD (where appropriate).
• Attending meetings, taking meeting notes, producing minutes of meetings, following up specific actions and preparing future agendas (most meetings are remote via Google Meets).
• Helping manage exec. calendars and ensuring MD has any relevant research/information before critical meetings/calls.
• Compiling operational documentation to support projects eg. Export Shipping Documentation, Delivery Notices etc. (most of these have templates which can be followed)
• Following up overdue payments from customers
• Managing certain payments on behalf of the MD (eg. tax departments, company bills, personal expenses etc)
• Keeping software subscriptions up to date.
• Supporting teams with monthly reporting (collecting information)
• Arranging gifts for clients post-project completion

SECONDARY TASKS/REQUIREMENTS

These are not essential, however any of these skills/experience would improve a candidate's odds of success in the role/interview.

• Marketing experience (eg. SEO, Adwords, Copywriting, Canva design etc)
• Automation experience (eg. Building Zaps to improve software workflows)
• Bookkeeping experience (we use XERO)
• Sales Lead Generation - identifying prospects, sending cold emails and quotes, following up etc.
• Customer Support - Managing customer enquiries, managing returns/refunds, building SOP's around typical questions etc.

Tools/Requirements

Experience using the following tools is important

• Strong EA experience, with the skill and initiative to show us other areas where the candidate can support us, rather than just following instructions. We need this candidate to be self-motivated, taking as much of the minor tasks away from the MD to free up his time.
• Ability/Desire to lead. This candidate may end up moving into a "Chief of Staff" role within 12 months, managing other remote support personnel.
• We run on Google Workspace - so Gmail, Google Sheets, Google Docs etc.
• Experience with Notion - eg. building databases from scratch with a knowledge of connected databases and filters. We will use Notion to build our process database, company information etc.
• Screen Recording using Loom
• Any experience with web-building tools would be helpful (eg. Shopify and Webflow)

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***
We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Success Specialist

Salary: 800-1200 USD/month (depends on skills and years of experience)

Working Hours: 8 hour workday M-F with at least 4 hour daily overlap with EST. Schedules ranging from a 5:00am EST start time to a 1:00pm EST start time (e.g. schedule could be 5:00pm - 1:00am PH time, or 1:00am - 9:00am PH time, etc.)

Holiday: US holidays

About the Company:

Our client, a new media company focused on the future of journalism and online storytelling, is seeking a Customer Success Specialist. You’ll collaborate with account management and newsroom teams to provide excellent service to external customers, ensuring on-time product delivery and prompt issue resolution. You'll also contribute to improving customer support processes.

Responsibilities:

• Provide exceptional customer support, responding promptly and professionally to customers through various communication channels.
• Follow up with customers and internal teams to ensure timely submissions and resolution of issues.
• Monitor customer statuses for on-time deliveries.
• Create client-facing materials and presentations.
• Update internal trackers for accurate records.
• Escalate client issues or questions to appropriate teams.
• Maintain customer interaction records and perform data entry tasks.
• Identify opportunities for improving workflow for enhancing the client experience.
• Assist with special projects and other duties as assigned.

• Excellent client relationship skills with 2+ years of experience in a customer support or similar role
• Experience with online media or related industries is a plus
• Fluent spoken and written English
• Effective problem-solving abilities
• Ability to multitask in a fast-paced environment
• Highly organized with excellent attention to detail
• Quick learner for new software
• Comfortable with remote work and having a flexible schedule
• Team player while also able to work independently
• Specific Technical Skills or Software Knowledge Needed:
• Proficient in Microsoft Office and Google Suite.
• Prior experience working in project management tools such as ClickUp.
• Familiarity with communication methods such as Gmail, Slack and Zoom.
• Experience working in CRM systems such as Hubspot or Salesforce is a plus.

• US holidays off
• PTO/vacation (10 days per year)
• Paid sick leaves (5 days per year)

Position: Administrative Assistant

Working Schedule: Monday to Friday 9 am to 6 pm, CST

Salary Range: 800 to 1200 USD

About the Job:

We are looking for a detail-oriented and resourceful Administrative Assistant to join our team. The ideal candidate will be responsible for performing various administrative tasks and providing support to our clients to ensure smooth operations.

Responsibilities:

• Answering phones, dental insurance verification, chart auditing, and billing
• Support reception and assistance to the owner with various administrative tasks
• Managing and organizing schedules, appointments, and meetings
• Managing and updating databases and files
• Handling correspondence, emails, and other forms of communication
• Assisting with basic bookkeeping tasks
• Providing excellent customer service and support to clients

Requirements:

• Excellent communication skills (verbal and written)
• More than 1+ years of experience in customer service or a similar role
• Good understanding and demonstrated use of Google Suite and Tech Savvy
• background in the dentist industry (admin assistant) preferred but not required

• TBD

About the Company:

The company's vision is to be the region’s most professional provider of residential and commercial exterior maintenance and property preservation services. Our focus is to provide consistent delivery of quality workmanship and customer service to homeowners, facility owners, and property management organizations.

The company offers a total-care approach to handle the seasonal projects around your home or facility. This approach helps to reduce costs for our customers by providing bundled services for convenient, worry-free maintenance. Our company promises to provide quality workmanship, excellent service and 100% satisfaction.

The Role:

This role is crucial in managing the entire customer journey, from handling initial online estimate requests to scheduling appointments, liaising with sales representatives, and handling messages from customers. 

The ideal candidate will be responsible for optimizing the efficiency of sales routes, managing customer communications, assisting in payment collections, and maintaining detailed records in the CRM system.

Key Responsibilities:

• Online Estimate Management: Handle and organize requests for estimates submitted via email or web forms.
• Appointment Scheduling: Book appointments with customers in the CRM system and assign them to sales representatives.
• Route Optimization for Sales Reps: Plan and manage the most efficient routes for sales representatives based on customer meeting times.
• Payment Collection Support: Help in the process of collecting payments from customers.
• Voicemail Handling: Listen to customer voicemails, book requests or summarize and forward to relevant parties.
• CRM Maintenance: Update and maintain customer contact details, notes, and sales records in the CRM system
  
  

Qualifications:

• At least 3 years of solid sales experience and/or customer service. (Background in construction or home service industry is a plus)
• Has excellent communication skills
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Experience using CRMs like Salesforce and/or Hubspot (Titan is a plus)
• Proficient in Microsoft Tools and Google Suite

Working Schedule: Mondays to Fridays; 7:00 AM - 3:00 PM EST

Salary Range: $900 to $1,500/month

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• A minimum of 6 months of experience as a Customer Representative is required
• Must be proficient in using Adobe Acrobat and PDF to process documents
• Familiarity with MS Office applications such as MS Word and Excel is advantageous
• Prior experience in maintaining client records and documents is a plus
• Capable of adapting to a fast-paced training environment

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives