LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative 1

Work Hours:  8am to 5pm Mountain Time

Pay Range: 800 - 1500 USD

Type of Contract: Independent Contractor

Responsibilities:

● Advancing leads through the sales pipeline.

● Setting up sales qualified appointments.

● Effectively communicating our company's services.

● Building and nurturing relationships with prospective clients.

● Gathering relevant information about clients.

● Providing prospective clients with comprehensive knowledge about our products and services to demonstrate value and benefits.

● Keeping up a stellar performance by meeting department KPIs and SLAs.

● Fluent in English and proficient in writing and grammar.

● 1+ years of experience in over-the-phone customer service or sales.

● The ability to articulate thoughts clearly and effectively.

● A high level of integrity, autonomy, and self-motivation.

● Proficiency in Google Apps and Tools (IE: Gmail, Drive, etc.)

● Experience with door-to-door sales or cold calling.

● Ability to take direction and meet quotas.

● Capability to overcome objections and roadblocks.

● Proficiency in managing repetitive tasks.

● Willingness to be coached and to accept and act on feedback.

LOOKING FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position : Full Stack Developer

Work Hours : 8 AM - 5 PM EST (M-F; 40 hrs/5 days a week) / 9 PM - 6AM Philippine Time

Pay Range :  1,500 - 2,500 USD / month

Our client is an online tool that helps companies efficiently manage and execute their direct mail marketing campaigns. In a few simple steps, a user can customize a corporate approved direct mail piece, upload or select a targeted list, and launch a direct mail campaign from a desktop computer or tablet

• Working with our inhouse Senior Developer managing the front and back end of a LAMP Stack platform.
• Multiple other tasks updating and maintaining internal software.
• Minimum 4 years of experience; preferred if candidate has had experience with a US company
• Above Average to Excellent communication and written skills; minor accent is acceptable.
• Tools Required/ some knowledge: Linux, Apache, MySQL, PHP, Symfony, SQL Server, Twig, HTML, CSS, Javascript, JQuery, AWS (s3, ec2, rds), Java, JSON
• Tools Optional/plus: Github, C++, Visual Basic, React, Angular, AJAX, System Admin experience
• Seeking a candidate who is detail oriented, responsive to communication, and overall a nice/good person.

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES ONLY

Position: Product Designer

Work Hours: TBD

Holidays: TBD

Pay Range: 1000 - 2000 USD / month

We are looking for a Product Designer who will be responsible for creating and designing products that meet both user needs and business objectives. The role encompasses various aspects of the product development lifecycle, from conceptualization to execution.

Responsibilities:

• Assist the main designer with web and mobile designs
• Work with leading tech designers for portfolio startups
• Lead some design projects
• Working with early-stage startups

• Proven experience as a Product Designer
• Proficient in using design tools such as Figma, Sketch, Adobe Creative Suite, or similar software
• A strong portfolio showcasing a variety of design projects, demonstrating both UI and UX skills
• Good problem-solving skills and excellent communication abilities.

Provide excellent customer service to existing clients answer customer support calls update client database whenever necessary

Promote other products & services whenever necessary

• Manage activities, requests for support and information, and operational issues for Visa’s Global clients and processors in a 24x7 support model. 
• Manage client inquiries using case management tool, email, and/or live chat support service. 
• Efficiently manage several case types such as but not limited to New, Pending, Follow-ups & Email activities.
• Collaborate and/or liaise with Visa internal groups to meet clients' needs aligned with the organization's Case Management procedure while delivering world class client experience.  
• Maintain conformity of documented process and procedures aligned to meet standard risk and compliance policies.
• Involve in identifying key process improvements and client training/retraining opportunities based on inquiry trends and any operational pain-points.
• Provide expanded support to drive improved learning thru training session and mentoring to new hires and peers.
• Participate in periodical meetings with regional counterparts to up-scale knowledge hand-off and sustain alignment between groups.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What will your normal day look like?

The Real Time Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The Real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems.

Responsibilities:

• Maintain rosters in line with business and staff requests.
• Maintain real time activities for a clear view of rostering data
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Analysis of data and reporting to identify emerging trends and anomalies, in order to communicate to workforce planner.
• Analysis of data and reporting to identify business opportunities and continuous improvement 
• Work with the business to ensure that key tasks performed drive Business Success.
• Maintain a high level of professional communications with internal and external stakeholders
• Accuracy in all work completed
• Adherence to your schedule
• Maintaining a high standard of output while completing tasks within reasonable timeframes.
• To perform other related tasks as necessary from time to time. 

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

Are you looking for an exciting new challenge? IntouchCX is looking for you!

As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.

We’re searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. We’re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.

As Real Time Analyst Supervisor, You Will…

• Communicate data in a clear, concise manner to the RTA Team and Operations
• Evaluate large amounts of data
• Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees
• Motivate the RTA team through relationship building and real-time coaching
• Develop solutions, strategies and action plans to improve business performance and client-partner success
• Use critical thinking to investigate and develop solutions to address ad hoc issues

As Real Time Analyst Supervisor, You Have…

• High school diploma or equivalent (required)
• Some post-secondary or completion of post-secondary schooling (preferred)
• 1-2 years experience in the contact center and/or customer service industry
• Minimum 1 year of experience in a supervisory role
• Advanced knowledge of MS Word and MS Excel
• The ability to use spreadsheet applications to maintain and develop operational reporting
• Exceptional time management, organizational and prioritization skills to complete work in a timely manner
• The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
• Adaptability to learn a variety of software programs
• Strong analytical and problem solving skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position : Technical Support Specialist

Working Hours : Mondays to Fridays; 3:00AM to 11:30 AM PST

Salary range : $800 - $1,200

BACKGROUND OF THE COMPANY:
The company is an an AI-driven CRM, marketing, and analytics software system for all home service businesses.

ABOUT THE ROLE:
We are seeking a Technical Support Specialist responsible for providing our customers with exceptional support, ensuring their  queries and concerns are resolved promptly and efficiently.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Create tutorials for new features and how to get setup in Copilot.
• Create articles for help and support database. 
• Join and take Zoom audio/video calls and web chats to support and troubleshoot for users.
• Create social media posts for FB page and IG (client testimonials, pieces of Zoom calls recording, new features, software comparisons).
• Create content for FB Group (tutorials of features, answer questions and moderate community, attend team meetings for support and training. 
• Manage billing and subscriptions in Stripe for users that are having trouble. 
• Stay involved in Jira and Notion project management for bug fixes and dev team features.

• Minimum of 2+ years of experience with Technical Support and/or Customer Service experience.

• Working knowledge and experience of using collaboration tools like MS Offices and Google Workspace. 
• Working knowledge and experience in using communication tools like Zoom, MS Teams, and Google Meet.
• Proven  experience in a customer-facing role, preferably handling technical support, customer service, and chat support.
• Proven track record of delighting customers and exceeding their expectations.
• Proficiency with any customer service software.

• Strong written and verbal communication skills. Must have at least Above Average communication skills.
• Friendly and empathetic demeanor.
• Exceptional problem-solving ability, backed by good judgment.
• Ability to collaborate across departments and teams.
• High school diploma or equivalent.

Holidays: US Holidays

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant

Working Hours : 9 am to 5 pm MT | 5 pm to 9 am Philippine Time

Salary Range : $1,000 - $1,500/month

About the Role:

We are seeking a highly organized and detail-oriented Executive Assistant to join our team. In this role, you will provide essential administrative support to our executive team, ensuring smooth daily operations and efficient communication.

Responsibilities:

• Email and Calendar Management: Manage emails, schedule appointments, and send out reminders.
• Data Entry: Enter and update data across various platforms.
• Internet Research: Conduct research on behalf of the company to assist with project creation and development.
• Personal Tasks Management (for company staff): Assist with tasks such as booking travel, managing appointments, or other tasks as required.
• Project Management: Assist in coordinating and managing projects, ensuring tasks are accomplished to schedule.
• Transcription Services: Transcribe meeting notes and other recorded content as needed.
• Utilizing and managing tasks on tools such as Microsoft Office, Notion, and Todoist.
• Social Media Management

• At least 2 years of experience as an executive assistant or similar role
• Exceptional organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and other relevant software

Job Title: Email Marketer

Schedule: Flexible

Salary Range: $900 - $1200

You will be joining a young, fast growing digital marketing startup based out of the United States. This is a fully remote contractor position - you can work from anywhere and make your own schedule. Your main tasks will be managing our email marketing campaigns.

Duties and Responsibilities:

• Create email marketing campaigns
• Write and send a daily email newsletter
• Monitor email deliverability metrics, familiar with best practices to inbox
• Analyze performance data
• Leverage LLMs such as ChatGPT to write emails
• A/B testing and meeting performance KPIs (open rates, clicks, etc)
• Learn about conversion + copywriting principles to drive email sales
• Learn and grow your marketing knowledge (watch training videos, read books + take notes)

• 2-4 years of experience as an Email Marketer.
• Experience in email marketing (GetResponse, ActiveCampaign or similar ESP)
• Basic copywriting skills (write perfect English)
• Agency or e-commerce experience a plus but not required

Who you are:

• You are hungry to learn about marketing & entrepreneurship
• You value flexibility (remote + create your own schedule)
• You are analytical and have a strong attention to detail
• Proactive, able to take initiative and be receptive to feedback
• You are a self-starter - we don’t micromanage so you must be able to meet deliverables without hand holding

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Marketing Assistant

Working Hours: Monday to Friday 9 am-6 pm EST /  Monday to Friday 9 pm-6am PHT

Salary Range: 900-1,500 USD/month

Holidays: TBD

About the company: 

A digital marketing company that can bring strategic, creative, and executional firepower to move your marketing forward.

Duties and Responsibilities:

• Managing social media accounts across a handful of clients (minimum of 5)
• Posting on behalf of the client on their social media accounts
• Scheduling content
• Doing data analytics and reporting
• Manage data reporting process
• Help with keyword research(SEO) and potentially ad management

• Minimum of 3 years of experience 
• Preferred tools: Looker Studio, ahrefs, ChatGPT, Surfer SEO, Google Ad, Meta Ad, Linked In Ad, Gsuite (sheets, drive), Hubspot, Mailchimp, Asana
• Some familiarity with Youtube, SurferSEO, Hootsuite, WordPress, Elementor,  and Webflow

STA SOLUTIONS INC. is looking for a Reports Analyst with experience in Power BI, M Language, and DAX

You’ll be responsible for the collation, gathering, and analysis of data to be utilized by top management for arriving at business operational decisions.

Job Description:

• To provide support to Operations by providing reporting needs that meet client requirements
• Design and develop metrics and reports, dashboards, and analyses to drive key business decisions
• Conduct large-scale data analysis and modeling to derive actionable insights
• Review outputs for trends
• Work with the team to conduct root cause analyses and communicate improvement recommendations

Monthly Salary: PHP 25,000

• Required knowledge and experience in Excel, Power Point, Google sheets, Power Query, Power Pivot, Python, R or Power BI
• Coding experience with Javascript, Apps Script, SQL, and/or BigQuery is a Plus
• Strong background in KPI Dashboards development and automation
• Strong visualization experience – charts, bars, images, dynamic reports, etc.
• Some exposure to Procurement, Planning, and Product Lifecycle Management functions
• Excellent Verbal and Written English Communication skills
• Excellent analytical and problem-solving skills
• Self-driven, ability to work in a fast-paced environment with minimal supervision.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position: Back-End Web Developer

Pay Range: Upto - $2000/month

Shift: TBD

About the Role:

As a Backend Web Developer, you will be responsible for designing, implementing, and maintaining the server-side components of our web applications. You will work closely with our front-end developers and collaborate with cross-functional teams to ensure the seamless integration of front-end and back-end systems.

Duties and Responsibilities:

• Develop and maintain server-side applications and API endpoints
• Debugging WordPress UI/UX for responsiveness & interface bugs/ errors
• Taking our UI/UX designer's figma layout and building out the pages
• Collaborate with frontend developers to implement and integrate user-facing features
• Optimize applications for maximum speed and scalability
• Implement security and data protection measures
• Conduct testing and debugging of backend applications
• Document code and maintain technical specifications
• Stay up-to-date with industry trends and best practices

• Proven 2+ years experience as a Backend Web Developer or similar role
• Strong proficiency in server-side programming languages such as Node.js, Bootstrap, Next.js or React
• Experience working with Webhook / API Development
• Experience with WordPress
• Knowledge of Divi Builder (be familiar with ANY wordpress GUI block  editor as well if needed)
• Familiarity with CSS, HTML, Github
• Understanding of web application security principles
• Excellent troubleshooting skills
• Strong collaboration and communication abilities

**FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES ONLY**

Job title: Shopify Support

Pay Rate: $900-1,500

Work Hours: M-F Flexible with 2 hours PST overlap

Responsibilities:

• Manage and maintain our Shopify product catalog of over 3,000 product listings that need to be reviewed for accuracy, and optimized according to our standards
• Create and update product pages, ensuring accurate and appealing product descriptions and images
• Stay updated with the latest Shopify features and best practices to optimize website performance and customer experience
• Manage product listings, including uploading and updating product information

• Minimum 2 years of experience
• Above Average to Excellent Communication and Written Skills
• Proficient in Shopify, Flexpoint (big plus), Google Sheets, and Google Workspace
• E-commerce experience is preferred. 
• High attention to detail, able to follow rules/style guide, and a good decision maker.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Social Media Marketer

Working Hours/Shift: M-F 9 AM-5 PM EST

Salary Range: $1000 - $1800/month

We are currently seeking a Social Media Marketer to join our team. The ideal candidate will have a passion for all things marketing and technology and should be a proactive and creative individual to engage our customers and followers across several social media platforms.

Key Responsibilities:

Develop, implement, and manage our social media strategy. Create dynamic written and visual content for various social media platforms.
Regularly make posts and generate discussions on various social media platforms such as Facebook, Twitter, Instagram, LinkedIn, etc.

Respond effectively and timely to comments and inquiries on our posts and discussions in various groups.

Stay up-to-date with the latest digital technologies and social media trends. Identify and monitor competitors and social media marketing industry trends.

Analyze web traffic and relevant community metrics.

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification

Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action

Set up and optimize company pages within each platform to increase the visibility of company’s social content

Moderate all user-generated content in line with the moderation policy for each community

Create editorial calendars and syndication schedules

Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

Collaborate with other departments (customer relations, sales, etc) to manage reputation, identify key players and coordinate actions

Proven working experience in social media marketing or as a Digital Media Specialist

Excellent consulting, writing, editing (photo/video/text), presentation and communication skills

Demonstrable social networking experience and social analytics tools knowledge

Adequate knowledge of web design, web development, CRO and SEO

Knowledge of online marketing and good understanding of major marketing channels

Positive attitude, detail and customer-oriented with good multitasking and organisational ability

Fluency in English

BS in Communications, Marketing, Business, New Media or Public Relations

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: 

Salary Range: 

Schedule:

bout the Client

We are a progressive payment portal platform, offering solutions that transform the way businesses handle monetary transactions.

About the Role
As a Technical Support Specialist, you will be responsible for providing exceptional customer support services for our clients. You will handle various issues, from non-technical to billing-related concerns, integrating APIs, and answering technical concerns. Your role is vital in ensuring the smooth operation of our clients’ payment portal experience.

Responsibilities

• Answer client tickets as they come in, resolving both technical and non-technical issues 
• Work closely with clients to integrate APIs 
• Handle billing-related questions and issues 
•  Offer solutions and assistance to a wide range of technical queries

• At least 2-3 years of experience in a technical support role 
• Strong English communication skills, both written and verbal 
• Technical background is an advantage 
• Familiarity with tools such as Slack, Helpscout, Ticketing system, Stripe, and Paypal is a plus, but not mandatory 
• Strong problem-solving skills and the ability to work independently

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES

Position: Sales Development Representative

Work Hours: Mon to Fri, 9AM – 5PM EST|9PM – 5AM Philippine time

Pay Range: $1000 per month, plus up to $1000 monthly performance-based bonus

Look-Alike Account and Contact Identification

• Identify “look-alike” accounts to those already successfully advertising with Wellput.
• Work with our lead gen team to identify appropriate contacts for each account.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

New In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters. 
• Review and analyze newly identified accounts advertising in newsletters from our lead gen team, updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.
• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Previous In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters, who we had previously reached out to but haven’t heard back.
• Review and analyze previously identified accounts advertising in newsletters from our lead gen team, checking their status in our CRM system, and updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Contacts Loaded into Wellput’s System

• Hand over approved contacts from the “Contacts” sheet to Wellput for uploading into the Outreach system.
• Delete uploaded contacts from the “Contacts” sheet.
• Collaborate with Wellput to ensure seamless integration of contacts into the system.

• Has at least two years of relevant work experience
• Excellent communication skills, both verbal and written.
• Familiarity with CRM systems and outreach tools.
• Strong attention to detail and ability to follow a systematic process.
• Ability to meet weekly deadlines and work efficiently in a fast-paced environment

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant
Working hours: TBD
Salary: $800 - $1,500/month

Law

• Manage the legal practice’s calendar, ensuring seamless coordination of appointments and engagements
• Help prepare Harry for meetings including pre-meeting research and briefings
• Handle administrative tasks such as processing expense reports and managing invoice payments
• Coordinate meetings, take notes, and actuate follow-up items
• Arrange events, lunches, and dinners, and handle gifting, for client meetings
• Handle administrative tasks such as processing expense reports and managing invoice payments.
• Assist in document preparation to support ongoing projects
  
  Household
• Coordinate comprehensive door-to-door travel arrangements for both business and personal trips.
• Undertake special projects, such as scouting venues, booking reservations, and organizing events.
• Manage personal appointments, including medical, wellness, and other essential bookings
• Oversee household management tasks, including researching, hiring and liaising with contractors, maintenance, and domestic staff
• Plan and coordinate family events, celebrations, and gatherings
• Keep the principal updated on progress of projects
• Manage philanthropic and board engagements and interests
• Displays a willingness to take innovative approaches to administrative support

• A year of experience as an Executive Assistant or similar role
• Proficient with Gmail, Office 365, Google Slides, and Google Docs, and enthusiastic about mastering new online productivity and project management tools.
• Must have a logical mindset, a passion for technology, and a desire to expand your skill set, we look forward to embarking on this exciting journey together.
• Proficient in using a tool Harvest
• Interested in doing paralegal work time
• Ideal candidate is a self-starter with solid basic math and written English skills

Position : Video Editor

Working Hours : 7pm - 3am EST

Salary: 1,000 USD

ABOUT THE ROLE:

You will play a pivotal role in shaping our brand presence through compelling visual content. Your primary responsibilities will revolve around the dynamic creation and enhancement of video and image advertisements, contributing to the overall success of our marketing initiatives. This role requires a keen eye for detail, creative flair, and the ability to collaborate seamlessly within a team environment.

SCOPE OF WORK:

• Edit 5-8, 2-3 minute video ads per week in various styles (UGC, podcast, spokesperson, AI + Broll, etc.), each with 5 variations. Total 25-40 assets.
• Edit 5-10 image ads per week, each with 5 variations. Total 25-50 assets.
• Organize and manage broll content received from content creators.
• Select broll content from the library with a keen attention to detail.
• Implement broll content as per Creative Director's instructions and proactively contribute your own selections to enhance ads.
• Actively seek to improve ads based on Creative Director feedback and provide constructive input during meetings.

MINIMUM REQUIREMENTS:

• 2+ years of experience working with an ecommerce brand, specifically in editing UGC style ads.
• Strong organizational skills with the ability to manage content and tasks effectively. Responsible for taking notes and setting reminders for assigned tasks.
• Problem-solving mentality - always seeking solutions before reporting issues.
• Reliable and effective communication within the team.

LOOKING FOR FILIPINO TALENTS, RESIDING IN THE PHILIPPINES!!!

Position                                            : Graphic Designer

Work Hours                                    : M-F 10:00 AM to 6:00 PM Pacific time

Pay Range                                       : $900 - $1500 per month

Company/Client Overview:

Our client in the US a is a fourth-generation, family-owned company and an industry-leading producer of tabletop and housewares products based in Los Angeles, California. For over 40 years, they’ve developed a portfolio of highly recognized national brands and private label programs that offer the best in quality and design. Central to their success is a relentless commitment to style, innovation, and value for our global partners.

Key responsibilities:

• Create compelling email marketing templates
• Create imagery for advertising, social media postings, and the email campaigns.
• Editing still photos and some motion graphics

• At least 2 years of proven experience as a graphic designer
• Has a strong design point of view grounded in a solid graphic design foundation but also is open to other perspectives
• Is excited about elevating the Gibson Cookware brand.
• Has excellent organization skills and attention to detail
• Reliable, self-motivated, and meets deadlines.
• Comfort with the ambiguity inherent in a fast-paced startup environment
• Good communication skills and can converse properly with no language barrier

Tools Familiarity:

• Klaviyo
• Video/Photo editing tools
• MS Office

Position : Social Media Marketing Manager

Holidays : US or PH Holidays

Salary Range : 800-1200 USD/month

Working Hours : M-F, flexible but needs to be available EST (client usually works as early as 3am-6am EST)

Main Responsibilities

• Assist with planning, scheduling, and management of organic content calendar (daily)
• Oversee organic content redistribution across all social media platforms (daily)
• Twitter / X
• LinkedIn
• Threads
• Instagram
• Facebook
• Pinterest
• YouTube
• Oversee audience engagement across all social media platforms (daily)
• Replying to comments on my posts
• Leaving comments on other people’s posts
• Track organic content performance across all social media platforms (daily)
• Upload & schedule email newsletters (weekly) - Mon/Wed/Fri
• Track email newsletter performance (weekly)
• Attend team meeting on Mondays at 11 AM ET (weekly)
• Attend 1-on-1 meeting @ date TBD (weekly)
• Analyze organic content performance to identify new trends and opportunities (weekly)
• Report on organic content performance across all platforms, along with best-performing posts & formats (weekly)
• Report on organic content performance across all platforms, along with new trends, opportunities, and best-performing posts & formats (monthly)
• Design and build out new opt-in pages, landing pages, and sales pages (as needed)
• Create new images, diagrams, slide decks & other visual assets in Canva (as needed)
• Set up & implement new email automations (as needed)
• Set up & implement new software tools & tech integrations (as needed)

Tools to use 

• Social Media Platforms
• Canva
• Asana
• Slack
• Google Workspace
• Notion

• At least 1-3 years of experience
• Familiarity with various social media platforms
• Some experience with tools like Asana, Slack, Google Workspace, and Notion

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

Are you looking for an exciting new challenge? IntouchCX is looking for you!

As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.

We’re searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. We’re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.

As Real Time Analyst Supervisor, You Will…

• Communicate data in a clear, concise manner to the RTA Team and Operations
• Evaluate large amounts of data
• Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees
• Motivate the RTA team through relationship building and real-time coaching
• Develop solutions, strategies and action plans to improve business performance and client-partner success
• Use critical thinking to investigate and develop solutions to address ad hoc issues

As Real Time Analyst Supervisor, You Have…

• High school diploma or equivalent (required)
• Some post-secondary or completion of post-secondary schooling (preferred)
• 1-2 years experience in the contact center and/or customer service industry
• Minimum 1 year of experience in a supervisory role
• Advanced knowledge of MS Word and MS Excel
• The ability to use spreadsheet applications to maintain and develop operational reporting
• Exceptional time management, organizational and prioritization skills to complete work in a timely manner
• The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
• Adaptability to learn a variety of software programs
• Strong analytical and problem solving skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Senior Buyer

Working Hours/Shift: Israel time zone, Sunday to Thursday or Monday through Friday, 9 am to 6 pm

Salary Range: $1000-$1500 /month

About Us: We're pioneers in revolutionizing global trade for standardized parts through our cutting-edge AI-driven solutions. We are on a mission to simplify the complexities of component sourcing, enabling procurement teams to locate hard-to-find parts swiftly and efficiently. By leveraging the latest advancements in AI and ML, we're reshaping the landscape of supply chain operations, replacing manual processes with smart software solutions.

What You’ll Do:

• Take a hands-on approach to drive excellence in sourcing and procurement.
• Serve as the company's resident expert, designing and executing a global supplier and procurement strategy.
• Lay the foundation for future procurement workflows and processes, collaborating closely with the product team to define essential features and system capabilities.
• Implement effective Quality Management procedures to ensure the highest standards in procurement practices.
• Hire and manage freelancers and different service providers to execute end-to-end client procurement.
• Work tirelessly to build and optimize internal procedures, monitor KPIs, and constantly seek new ways to enhance efficiency.

• A get-things-done individual with a goal-oriented work ethic.
• Possess an autonomous spirit with a mindset for building and optimizing processes.
• 5+ years of procurement experience in an international context, working with both buyers and sellers. Familiarity with the Electronic components space-advantage.
• Excellent spreadsheet skills (Excel or Google Sheets) and a willingness to adapt to and leverage technological advancements in procurement.
• High degree of intercultural competence and negotiation experience with international partners.
• Effective interpersonal and teamwork skills, capable of collaborating seamlessly across different departments.
• Excellent English communication skills, both written and verbal.

As a Senior Buyer, you'll play a pivotal role in shaping the future of procurement through AI-driven solutions. Join a dynamic team and leave a lasting impact on our industry.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Business Development Manager

Working hours: Monday - Friday, 8 AM - 4 PM GMT / 4 PM - 12 MN PH Time

Holiday/s: PH Holiday + 10 days paid leave

Salary Range: $1,200 - 1,800/month (can be up to $2,000 for exceptional candidates)

About the company:

The company is a tool safety company focusing on compliance with a range of products for both the distribution and end-user markets.

Part of our growth plans includes a full range of projected safety lighting for use in production and industrial facilities across the UK to reduce the accidents that occur within warehouses and on sites where forklifts and people share the same space.

The decision-makers for purchasing such solutions are normally the Health and safety director or the operations director.

Duties and responsibilities:

• Conduct market research to identify suitable target customers
• Contact them by telephone to introduce the company/products.
• Build and nurture strong relationships with key decision-makers in the industry, manufacturing storage, and distribution industries.
• Actively prospect, pitch, and warm up leads for the senior consultants to take forward
• following a site consultation you will produce the quotation and monitor all followup
• Prepare and deliver persuasive sales presentations, proposals, and contract negotiations tailored to the needs of clients.
• Track and analyze market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement.
• Collaborate with the customer success team to ensure a smooth onboarding process and ongoing support for educational clients.

• Bachelor's degree in Business Administration, Education, or a related field.
• An MBA (Master of Business Administration) is a plus.
• Proven track record (5+ years) of success in business development or sales.
• Proficient in using CRM software (Hubspot preferred) and other sales productivity tools.
• Excellent English-speaking communication, negotiation, and interpersonal skills with the ability to engage with customers effectively.
• Passion for safety and a deep understanding of the challenges and opportunities in the industrial sector.
• Self-motivated with a proactive and results-oriented mindset.
• Ability to work independently as well as collaboratively in a team environment.
• Exceptional organizational and time management skills with the ability to prioritize tasks effectively.

10 days paid leave + PH Holiday

Position: Full Stack Engineer

Work Hours: Mondays to Fridays 10PM to 6AM PHT

Pay Range: Upto $2500/month

About the Role:

As a Full Stack Engineer, you will be mainly working with our customer support team to fix customer bugs and work on creating internal workflows to make other team members more productive (setting up metrics dashboards, building internal tools, etc.). There's an emphasis on being highly available on Slack so we can respond to users quickly

Duties and Responsibilities:

• Design, develop, and maintain user-friendly web applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Optimize web applications for maximum speed and scalability
• Ensure the technical feasibility of UI/UX designs
• Write clean, maintainable, and efficient code
• Stay up-to-date with emerging technologies and industry trends
• As the team expands, there is room to move on to feature-specific work as well

• 4+ years of experience as a Full Stack Engineer
• Proficiency with React JS (front end) experience
• Strong proficiency in front-end web development languages such as HTML, CSS, and JavaScript
• Experience with at least one modern front-end framework (e.g., React, Angular, Vue.js)
• Experience with back-end programming languages such as Node.js, Python, or PHP
• Ability to work independently and collaboratively in a team environment