We are looking for candidates with experience in leasing tools such as ShowMojo, Tenant Turner, Rently, etc. If you also have experience with property management softwares such as AppFolio, Propertyware, Buildium, etc, then please apply.

This is a completely REMOTE job. Never commute nor get snarled in rush hour traffic again.

ShowMojo streamlines the residential rental process, and vastly improves the leasing experience for property managers and renters alike. Our company is growing rapidly, with customers in all 50 states. To learn more about us visit: hello.showmojo.com

Values

ShowMojo strives to connect individuals that closely align with our values:

• Do you have the confidence to exchange opinions in an open environment with respectful candor?
• Are you self-directed and able to proactively solve problems?
• Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?

If this resonates with your personal values, we would like to have a career discussion with you.

Overview

We are looking for smart, articulate, tech-savvy professionals who enjoy solving customer problems. Property management or real estate experience is required for this position. We will help you get up to speed on the domain.

You'll be expected to leverage your analytical skills and understanding of technology as you assist new and current customers. You'll help new customers integrate ShowMojo into their business, configuring the system to their needs. And you'll help current customers make the most of ShowMojo as their business evolves.

You will be expected to dig through sometimes complicated details and actively help resolve customer problems. You will need to grow into a domain expert in our cutting-edge leasing platform. We will help you get there.

You must:

• Be extremely capable and comfortable with the use of new technology, online communication platforms, and learning new systems. For example, experience with online tools such as Slack, Wikis, spreadsheets, Join.me, Zoom, WebEx, FreshDesk, Zendesk, Salesforce, Quickbooks Online and the like (these are only examples, not systems you will use).
• Be ready to read through multiple pages of documentation -- and apply deductive reasoning -- to find the right answer to a customer issue.
• Be able to provide expert-level support to customers around ShowMojo's continually expanding product and service offerings.
• Be able to explain complicated concepts (related to leasing automation and emerging leasing best practices) in simple, user-friendly terms.
• Display a high level of professionalism and compassion when working with each account on sensitive matters.
• Assist with the creation and updates to team processes and knowledge bases.
• Serve as the primary ShowMojo contact for high-value customer groups.
• Own ongoing analytical assignments, or one-off-projects, aimed at improving the performance of the operations team or ShowMojo system.
• Act as a senior member of the operations team, mentoring junior members.
• Have a quiet office (home or elsewhere) with a strong internet connection and a newer computer.
• Experience with using ShowMojo platform is a big plus.
• Experience with using other leasing platforms such as Tenant Turner, Rently, Appfolio, Buildium, Rent Manager is also a plus.

Rate starts at $10 per hour.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Operations Manager

Working hours: Monday to Friday, 9 AM - 6 PM California PST

Holiday/s: US Holidays

Salary Range: USD 900 - 1,500/month

About the company:

We are an Airbnb-type property management company based in California. We're seeking an Operations Manager to hire, with managerial experience in real estate property management. Our current team of 4 is fully based in the Philippines. Experience with Airbnb is a bonus but not required. Self-guided and self-initiating operational personality/mindset required. 

Duties and responsibilities:

• Someone who can bring stability to a team in the form of a manager
• Auditing, and checking the performance of the maintenance team
• Develop and implement various KPIs to measure and evaluate the performance
• Ensure that established KPIs are met and exceeded through continuous improvement initiatives.
• Oversee and ensure the cleanliness of units, maintaining high standards of hygiene and appearance.
• Implement organizational strategies to streamline maintenance processes.

• At least 3 years of relevant managerial-level experience.

• Must have real estate experience at a managerial level.
• United States real estate property manager experience preferred but not required.
• Tools: Open to any that candidates are skilled in to bring order to the team, Microsoft (i.e. Excel) and Windows also would be preferred.
• 99.9% uptime internet connection at your place of work.
• Personality and knack for “operations”. 
• Someone who can approach the problem creatively and calmly, and simplify complex issues with straightforward solutions. 

Our purpose

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of technology to innovate and grow. 

The Nuts and Bolts

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Opportunity

You will be joining a fantastic team in our Internal Group Technology organisation who work collaboratively across teams and locations. It is a chance to be part of a group with strong people, customers, and delivery focus.

We’re looking for a proactive, enthusiastic team member interested in being part of a larger group delivering high-quality ITAM solutions to Datacom, aligning the business needs and expectations with the Datacom Stakeholders. This role is ideal for someone experienced in Software Asset Management who is looking for a challenging new opportunity that will provide variety to their career.  

What You’ll Bring

You will bring experience in high-volume ticket management using ITSM tools focusing on adherence to documented procedures and achievement of SLAs. Experience with Software Asset Management technologies from Flexera Software, Snow Software, Service Now, or similar will be highly valued.

You will have knowledge of key Software Asset Management concepts and processes, plus an awareness of software license metrics, as you will be undertaking a range of exciting activities relating to software license management, software request management, license reclamation, software contract management, and renewal management.

You will be responsible for delivering the key aspects of SAM service for Datacom.

What You’ll Do

In this role you will work collaboratively with The ITAM team, the Internal Group Technology and our client- The users of Datacom. Essentially, the Software Asset Management Analyst will:

• Management of the Software Request resolver group in the ITSM technology.
• Maintain the Software Asset Register, and all supporting Proof of Entitlement and Contract evidence, in collaboration with the Software Asset Manager, the customer, application owners, procurement/finance, and contract stakeholders.
• Allocate licences to users and devices in the SAM technology resulting from approved Software Requests.
• Apply the software License Reclamation Policy to software inventory.
• Support technical teams to install software through the supply of media and keys.
• Respond to, or escalate, licensing queries from stakeholders.
• Maintain the Software Renewal calendar.
• Deliver, or support the delivery of, Effective License Position and Software Utilisation reports in accordance with the documented reporting schedule.
• Identify and report compliance issues and risks.
• Supply license entitlement and software inventory data to support operations activities.
• Deliver all agreed scheduled reports to other ITSM and ITAM stakeholders.
• Adhere to the SAM Processes, Policies, and Procedures documented. Identify non-adherence and escalate for review.
• Provide quality customer service.
• Utilise Flexera One, Activate and Cherwell.

Why Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

If you would like to know more and this sounds like you. Please apply online today!

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Handle large data processing such as data mining, cleansing, transformation, merging, aggregation, and calculation by using data processing software (i.e. DCS, SQL)
• Design, model, and generate deterministic or predictive data using Prophet, SAS, Python, or R Studio.
• Using processed data, conduct investigation, provide analysis, and endorse recommendations to stakeholders
• Present and communicate modeling and data analysis results and recommendations to internal stakeholders.
• Become an SME of actuarial and company data and data system.
• Collaborate with Actuarial Pricing, Valuation, Modelling, Reinsurance, Corporate Solution teams.
• Facilitate technical or skills training as needed.
• Support development and testing of IFRS 17 related solutions.
• Perform other responsibilities and duties as may be assigned by the manager in to meet stakeholder requirements.

MINIMUM JOB REQUIREMENTS

• Education: Bachelor’s degree related to math/statistics with good scholastic records
• Experience: At least 1-year relevant experience in Actuarial Valuation, Studies or Product Development, with any of the top 10 life insurance companies.
• Certifications:
  • Affiliate of the Actuarial Society of the Philippines
  • Almost Associate of Life Management Institute (LOMA)
• Skills:
  • Experience in manipulating data sets, designing, building actuarial and/or predictive models, and is familiar with the following software/tools:
    • Experience using statistical computer languages (R, Python, SQL, SAS etc.) to transform data and draw insights from large data sets.
    • Knowledge and exposure in actuarial software especially Prophet and DCS (or equivalent).
    • Experience visualizing/presenting data for stakeholders using: Power BI, SAS VA etc.
    • Automation solution such as Powershell and UiPath
  • Knowledgeable in IFRS and PFRS insurance accounting and reporting standards is a plus.
  • Proficient in MS Office applications.
  • Excellent communication and presentation skills to convey in easy to understand terms the results and recommendations to stakeholders
  • Comfortable to navigate and willing to work on ambiguous situations.
• Proactive and flexible attitude, with willingness to take an “all hands-on deck” approach

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

We are looking for a Quality Analyst to join our strategically awesome team!

Qualification:

• Must possess a Bachelor’s/College Degree of any course
• At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
• Must have excellent verbal, written and interpersonal communication skills
• Must be customer service oriented and detail-oriented
• Must be flexible, organized, adaptable and proficient with Microsoft Office applications

Locations:

Mandaluyong Site
Paragon Plaza, Lower Ground Floor, 162 EDSA, Mandaluyong City

Cebu Site
TMSI Lacdon Aliwanay, Balamban, Cebu Province

Bacolod Site
Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Victorias Site
Vic Arcade Building, Ground Floor Osmeña Avenue, Barangay 1, Victorias City

Interested in applying? You may send your resume to Careers@GlobalStrategic.com

We are looking for a Quality Analyst to join our strategically awesome team!

Qualification:

• Must possess a Bachelor’s/College Degree of any course
• At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
• Must have excellent verbal, written and interpersonal communication skills
• Must be customer service oriented and detail-oriented
• Must be flexible, organized, adaptable and proficient with Microsoft Office applications

Locations:

Mandaluyong Site
Paragon Plaza, Lower Ground Floor, 162 EDSA, Mandaluyong City

Cebu Site
TMSI Lacdon Aliwanay, Balamban, Cebu Province

Bacolod Site
Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Victorias Site
Vic Arcade Building, Ground Floor Osmeña Avenue, Barangay 1, Victorias City

Interested in applying? You may send your resume to Careers@GlobalStrategic.com

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Ecommerce Virtual Assistant
Schedule: M-F, 9AM - 5PM MST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

Provides quality patio and garden furniture.

About the Role:

You will play a crucial role in optimizing the online presence and enhancing customer experience across ecommerce platforms. 

Responsibilities:

• Assist in overseeing our product portfolio, which includes sales on platforms such as Amazon, Lowes, Wayfair, and Walmart.
• Take charge of managing listings, posting A+ content, handling pricing strategies, and engaging in daily listing refinement to contribute to the growth of the business.
• Undertake various administrative tasks to ensure smooth operations.

• Minimum 3 years of relevant experience.
• Proficient in navigating and managing platforms such as Amazon and Shopify (required).
• Competent in using Microsoft Office tools.
• Strong communication and written skills to effectively collaborate with team members and external partners.
• Highly organized and reliable

Position : Virtual Assistant

Working Hours : EST; 9 am to 5 pm, M-F (client is based in PST)
Salary Range : $1250-$1600

Duties and Responsibilities:

• Client Management
• Manage client onboarding, client invoicing, Notion client portals.
• Handle sending project deliverables, reminders, and follow-ups to clients.
• Contractor Management
• Manage contractor onboarding, contractor invoicing, Notion contractor portals.
• Coordinate with freelancers, delegate tasks, and ensure quality checks.
• Operational Management
• Develop, refine, and manage SOPs in Notion.
• Identify areas for improvement, potential automation, and optimization opportunities.
• Organize and maintain an effective Dropbox file system.
• Research and data entry as needed.
• Email Management
• Sort, categorize, and respond to emails throughout the day, ensuring timely communication.
• Content Management
• No design work is needed, but basic familiarity with Figma, Canva, and/or Adobe Creative Suite is necessary to fetch files, make minor edits, or save in different formats.
• Personal & Family Management
• Manage personal and family appointments and calendars.
• Take charge of reservations and other bookings (e.g. travel).
• Send daily and weekly reports.
  

• 3-5 years of experience as a virtual assistant or project manager.
• Experience working with or for creative/marketing/design agencies.
• Detail-oriented, proactive, and an excellent communicator.
• Able to juggle multiple tasks. 
• Quick to adapt and ever-eager to learn new systems or processes.

• Knowledge or Background with the following tools: Notion, Slack, Loom, Dropbox, Zoom, Google Workspace, and Quickbooks.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

• Drive results with a proven ability to achieve both team and individual goals consistently
  Demonstrate sound judgment by independently monitoring a specified goal amount of alerts on a daily basis in order to identify high risk transactions and fraudulent processing activity.

• Monitor merchant authorizations, deposits and refunds to identify suspect transactions via RiskNet.  Identify merchant accounts for credit referral or for further investigation

• Verify information with card issuing banks

• Validate suspicious transactions by contacting merchants and obtaining the necessary documents in arriving at a decision

• Capture and hold funds according to guidelines as warranted.  Recommend reserve release of merchant funds where appropriate.

• Process electronic funds transfers and wires for merchants as needed

• Liaise with the Investigations Team to gather information on suspect fraud transactions for timely action on referred cases

• Focus on the customer first by educating  merchants on company policies and procedures as they relate to preventing financial losses for the merchant while simultaneously mitigating losses for Global Payments

• Provide quality customer service and subject matter expertise to all internal departments, Global Payments third party partners, independent sales organizations and also liaise with credit card issuers and financial institutions.

Required Qualifications

Preferred Qualifications

• Associates or Bachelors  Degree

• 1 year of risk and fraud management experience

Career Path

• Risk Analyst II

• Process Leader

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

As Finance Analyst 2 - Invoice Processing, you will support the APAC entities in providing Invoice processing services, accounts review reconciliation, verifying and invoice posting. You will be directly reporting to Accounts Payable Manager. You would be directly responsible for processing specific portfolio of vendor invoices and/or accounts. Monitoring and Data analysis to be reported to Department head and with transactions Globally.

JOB RESPONSIBILITIES:

• Perform day to day financial transactions, including timely and accurate processing and validation of invoices.
• Ensure that Purchase Orders (PO) and Goods Receipts (GR) are properly matched and processed (3-way/2-way match).
• Complete monthly vendor reconciliations and related GL Account reconciliations.
• Verify, investigate, and handle invoice discrepancies and invoices on hold for assigned entities and suppliers.
• Review and reconcile complex and critical supplier statement of accounts against company's records.
• Work cross functionally to resolve any invoice/payment issues.
• Prepare balance sheet reconciliation at month end for the assigned accounts.
• Complete problem resolution, analyze aging reporting, and open GR report to solve pending issues.
• Compliance with SSC Accounts Payable KPIs and process metrics.
• Support continuous improvement initiatives and ongoing projects.
• Perform other duties as assigned.

 “LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES”

Work Hours   : M - F, 8:00am-5:00pm, CST/ 9:00pm - 6:00am, PHT

Holidays   : TBD

Salary    : 1000 - 2500 USD

About the role:

We’re on a lookout for a Creative Content Quality Analyst who will be responsible for meticulously reviewing and enhancing the quality of our content.

Duties and Responsibilities: 

• Review the accuracy of content, verifying the information is up-to-date, and cross-referencing it with established standards and reference files.
• Ensure proper structure and consistency of copies in each piece of content.
• Thoroughly check grammar, punctuation, and spelling errors to maintain content quality.
• Ensure the tone of the content aligns with the established tone for each product.
• Confirm that images and multimedia elements are relevant to the content.
• Produce batch text copies based on a set copy for content creation.
• Coordinate with project managers, designers, and editors to address issues raised during quality assurance.
• Monitor the resolution of issues and ensure deadlines are met.

Minimum Requirements: 

• 5+ years of experience
• high attention to details
• Strong writing and editing skills.
• Proficiency in research and the ability to handle creative projects.
• Exceptional attention to detail.
• Familiarity with creative content review processes.
• Familiarity with creative software applications

Must have:

• Figma
• Notion

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Digital Marketing Executive

Work Hours: M-F; 9:00 AM-5:00 PM UK Time/5:00 PM-1:00 AM PH Time (Can be flexible moving forward)

Salary: 800-1,100 USD per month

Duties and Responsibilities:

Email Marketing:

• Plan, develop, and execute email marketing campaigns to promote our courses, programs, and fundraising initiatives.
• Create compelling email content, subject lines, and calls-to-action to maximize engagement and conversion rates.
• Monitor and analyze email campaign performance, tracking key metrics such as open rates, click-through rates, and conversions.
• Implement improvements based on data-driven insights.

AdWords Management:

• Manage our Google AdWords account, including keyword research, campaign setup, ad creation, and bid optimization.
• Continuously monitor and optimize ad performance to improve click-through rates and return on ad spend.
• Conduct A/B testing to identify the most effective ad variations and landing pages.

Social Media Management:

• Develop and execute social media strategies across multiple platforms, including Instagram, Twitter, LinkedIn, Facebook, and TikTok.
• Create engaging and shareable content to drive brand awareness, engagement, and follower growth.
• Monitor social media channels, respond to inquiries and comments, and proactively engage with the community.
• Stay up to date with social media trends, algorithm changes, and best practices.

Content Creation:

• Generate high-quality content, including graphics, images, and videos, for use across various digital channels.
• Create and edit compelling reel videos for Instagram and TikTok, showcasing our work and impact.
• Design visually appealing graphics for social media posts, the website, and promotional materials.
• Collaborate with the team to develop creative ideas and concepts for content that aligns with our brand identity and objectives.

• Minimum 2 years of relevant experience.
• Above Average to Excellent written and communication skills; minor accent is acceptable.
• Tools: Instagram, Twitter, TikTok, MailChimp, Canva, Google Ad Words (must have), and Google Ad Grants (big plus).
• Proven experience in digital marketing, specifically in email marketing, AdWords management, and social media management.
• Proficiency in using email marketing tools, AdWords platforms, and social media management tools.
• Strong knowledge of best practices for email marketing, including segmentation, personalization, and automation.
• Familiarity with social media platforms, algorithms, and content optimization techniques.
• Experience in creating engaging social media content, including reels videos, and graphics.

Personality/Attitude/Culture Preference:

• A quick learner who can quickly grasp the landscape of education in the UK and has an understanding of who they're marketing to.
• Creative flair and attention to detail when designing graphics and videos.
• Passion for the performing arts (big plus) and a commitment to the mission and values of our charity.
• Analytical mindset with the ability to interpret data, draw actionable insights, and optimize marketing strategies accordingly.
• Self-motivated, results-oriented marketing professional with a passion for creativity and community engagement.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Inventory Planner

Work Hours (Client) : M-F, 8 am to 5 pm, EST

Work Hours (MNL) : M-F, 8 pm to 5 am, Philippine Standard Time

Pay Range : $1,000-1,600 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Develop and maintain seasonal plans from demand through to net sales, incorporating margin, returns, and transfer impacts to all channels within the company, pre-season, and in-season,
• Create and maintain item/SKU forecasts for all items within assigned divisions,
• Collaborate with the Product Management team: new item forecasts, seasonal buys, and data analysis
• Create and review weekly inventory buys
• Analyze seasonal results of key metrics providing highlights and action items
• Review product performance, recommend, and take actions on forecasts, buys, inventory balancing, chasing to fill orders, or reviewing pricing/markdowns, 
• Analyze and review the life-cycle of the products, or colors, with recommendations and actions to close out items and sell-through inventory to growth opportunities,
• Create vendor projections by season and communication with vendors,
• Understand manufacturing and each vendor's capacities, lead times, MOQs, and ability to adjust production to balance inventories,
• Communicating with internal partners and external vendors
• Advocate for financial disciplines and inventory efficiency while working with the product manager and department managers,
• Collaborate with merchant partners to create optimal demand forecasts that maximize results through replenishment and align with the merchandise strategy,
• Proactively seek opportunities to drive replenishment and improve item performance
• Perform analysis and influence decision-making to improve replenishment sales and inventory results that complement the total assortment
• Maintain attributes and default settings in forecasting and item set-up tools,
• Special projects as requested
• Goals include driving demand, inventory turnover and in-stock goals, forecast accuracy, and profitability goals. 

• At least 2 years of experience
• Proficiency in Microsoft Excel, including proficiency with Pivot Tables and formulas. 
• Working knowledge of Microsoft Access 
• Familiarity with Click Up or other project management software 
• Familiarity with Promethean Planning and Budgeting or other planning software 
• Strong written and verbal communication skills 
• Superior problem-solving and analytical skills along with the ability to make decisions, often with limited data 
• Ability to multi-task, prioritize, and adapt to changes quickly 
• A high degree of attention to detail, accuracy, and quick-to-learn 
• A quiet, dedicated space from which to work remotely.  
• Takes initiative, positive attitude, eager to help team-mates
• Eastern time zone availability (8:00-5:00 p.m.) 
• PC is required for access to our software 

Position : Data Entry

Work Hours (Client) : 8am to 5pm PST | M - F

Work Hours (MNL) : 12am to 9am PST | M - F

Holidays :       PH regular and special holidays

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Incentive : This role will have a quota in a given week (TBD with the client) and incentives will be provided for exceeding the quota to reward high-quality work and efficiency

Company/Client Overview:

Company is a Los Angeles-based intelligence platform that helps biopharma companies & investors make better decisions by automating manual processes and allowing them to run novel analyses. Today, biotech analysis is a cumbersome, limited and error-prone process despite significant investment hinging on their output. Sleuth will be building the infrastructure upon which more rigorous analyses & data aggregation will be built, changing the way that diligence & research is done in the bioeconomy. 

Duties and Responsibilities:

1. Data Entry:

• Enter and update clinical trial information into designated templates / spreadsheets.
• Ensure accuracy and completeness of data, adhering to established standards and guidelines.

Research:

• Conduct thorough desktop research to gather relevant information
• Leverage public & proprietary resources, including clinicaltrials.gov, PubMed, PDF reports and databases

Quality Assurance:

• Perform quality checks on entered data to identify and correct any discrepancies.
• Collaborate with cross-functional teams to ensure data integrity and consistency

Minimum Requirements:

• Bachelor's degree in a relevant field (e.g., life sciences, data management, information technology) would be a plus
• Virtual Assistant, Admin Assistant, or Data Analyst experience is acceptable as long as with data entry experience
• Experience in data entry or a related role, preferably within the biopharma or healthcare industry is a plus
• Familiarity with clinical trial processes and terminology is a plus
• Strong research skills and the ability to extract information from scientific publications.
• Detail-oriented with excellent organizational and time-management skills.
• Proficiency in using data entry tools and software (i.e. Google Sheets, Excel, Slack, Zoom, Adobe, etc.).
• Ability to set up basic VPN to setup location in the US would be helpful 
• Above Average English Communication Skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Graphic Designer

Working Hours: Monday to Friday, 8am-5pm PST

Salary Range: $1,500/month

Key Responsibilities:

• Conceptualize and create designs, layouts, and typography using and protecting our core brand standards and guidelines.
•  Design mock-ups for a large variety of design projects – social media/digital posts and banners, print ads, print collateral, HTML emails, landing pages, blogs, trade show booths, PowerPoint presentations, newsletters, infographics, video editing, and more.
• Proofread, packaged, and preflight final assets for release to internal and external partners.
• Collaborate and brainstorm with the marketing team on content development.
• Follow and protect the integrity of file standards, management, and organization.
• Stay updated on industry trends, best practices, and emerging design tools/software to keep the brand current and competitive.
• Manage and curate digital assets such as photos, videos, icons, and logos.
• Guide best design practices and lead design training sessions for the marketing team.
• Track, analyze, and report the performance of various design projects, making recommendations for improvements when necessary.
• Ensure responsive design across all platforms, ensuring consistency and usability.
• Create and maintain a brand style guide that encapsulates design, typography, color, and content guidelines.

• A bachelor’s degree in design or marketing is preferable.
• 5+ years of experience in design, marketing, or advertising.
• Strong social media and online marketing skills.
• A portfolio showcasing diverse projects and demonstrating a straightforward design process.
• Full working knowledge of Google Drive, Canva, Adobe CC, Microsoft Office, GSuite, and other programs.
• Knowledge of web content management systems like WordPress, Wix, or Squarespace.
• An understanding of SEO, HTML, and CSS is a bonus.
• Understanding of UX/UI design principles.
• High level of knowledge in the printing process, including finishing.
• Experience with luxury clientele.
• Open to receiving constructive criticism and feedback to make necessary adjustments.
• Demonstrated ability to adhere to deadlines and handle pressure without compromising work quality.
• A positive personality and excellent communication skills.

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Job Title: Marketing Assistant

Work Schedule: TBD

Salary Range: $800 - $1200

Responsibilities:

• Webinar/Challenge Assistance: Create and manage engaging webinar/challenge registration pages using Wordpress, GoHighLevel, Leadpages, Ontraport, or Clickfunnels; provide live support on Gotowebinar, Zoom, or Everwebinar; coordinate email reminders and sequences.
• Admin Tasks: Handle podcasts, data entry, research, calendar and social media management, Dropbox/Google Drive organization, client onboarding and off-boarding, transcription, proofreading, and customer service.
• Website Support: Manage blog posts, WordPress theme setup, plugin updates and installations, provide technical support, enhance SEO, and conduct website audits.
• Project Management Services: Oversee email/inbox, operations, team, and project management, including website and launch management.
• Launch Assistance: Facilitate course setup using membership plugins, manage automated email schedules, liaise with affiliates and sponsors, create affiliate programs, design promotional materials, and execute social media promotion.
• CRM Support: Master CRMs like GoHighLevel, Infusionsoft, Convertkit, Mailchimp, Ontraport, ActiveCampaign for email broadcasts, campaign setups, data import and cleanup, affiliate program setup, product creation, and order form management.

• Professional working proficiency in English.
• A knack for technology and adaptability to new digital tools.
• Independent and proactive work style, suitable for a remote environment.
• Excellent organizational skills and capability to manage multiple tasks.
• Digital marketing experience, especially in the online education sector, is a plus.

Holidays :  US Holidays

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant with experience working with Sales team in a B2B or B2C sales environment (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

LOOKING FOR FILIPINO OR PH-BASED CANDIDATES

Position : Data Entry and Analysis

Work Hours (Client) : 8am to 5pm PST | M - F

Work Hours (MNL) : 12am to 9am PST | M - F

Holidays :       PH regular and special holidays

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Incentive : This role will have a quota in a given week (TBD with the client) and incentives will be provided for exceeding the quota to reward high-quality work and efficiency

Company/Client Overview:

Company is a Los Angeles-based intelligence platform that helps biopharma companies & investors make better decisions by automating manual processes and allowing them to run novel analyses. Today, biotech analysis is a cumbersome, limited and error-prone process despite significant investment hinging on their output. Sleuth will be building the infrastructure upon which more rigorous analyses & data aggregation will be built, changing the way that diligence & research is done in the bioeconomy. 

Duties and Responsibilities:

1. Data Entry:

• Enter and update clinical trial information into designated templates / spreadsheets.
• Ensure accuracy and completeness of data, adhering to established standards and guidelines.

Research:

• Conduct thorough desktop research to gather relevant information
• Leverage public & proprietary resources, including clinicaltrials.gov, PubMed, PDF reports and databases

Quality Assurance:

• Perform quality checks on entered data to identify and correct any discrepancies.
• Collaborate with cross-functional teams to ensure data integrity and consistency

Minimum Requirements:

• Bachelor's degree in a relevant field (e.g., life sciences, data management, information technology) would be a plus
• Virtual Assistant, Admin Assistant, or Data Analyst experience is acceptable as long as with data entry experience
• Experience in data entry or a related role, preferably within the biopharma or healthcare industry is a plus
• Familiarity with clinical trial processes and terminology is a plus
• Strong research skills and the ability to extract information from scientific publications.
• Detail-oriented with excellent organizational and time-management skills.
• Proficiency in using data entry tools and software (i.e. Google Sheets, Excel, Slack, Zoom, Adobe, etc.).
• Ability to set up basic VPN to setup location in the US would be helpful 
• Above Average English Communication Skills

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title: Sales Representative

Salary range: 800-1000 USD/month plus commissions

Schedule: M-F 8AM-5PM EST

ABOUT THE COMPANY

Brio Commerce is a Shopify app company that helps entrepreneurs boost their sales online.

Responsibilities:

● Portraying a positive company image and engaging in professional and friendly           communications with customers via call/email/chat.

●   Actively listening to customer needs and inquiries to determine appropriate service actions

●   Provide 5-star service to our clients.

●   Thrive in a fast-paced, high-volume environment.

●   Be proficient with technology.

●  Possess a high level of understanding, patience and empathy. Able to navigate more difficult conversations/interactions with professionalism.

●  Are committed to continuous growth and learning. You understand that every challenge is an opportunity and you get excited about learning new things.

●  Uses various software applications such as spreadsheets, field and work management, CRM, and scheduling software to enter, edit, and/or format data and/or reports.

●  Leading consumer research to identify how our solutions meet needs

●  Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets

●   Manage and maintain a pipeline of interested prospects and engage executives for next steps

●   Identify best practices to refine the company’s lead generation playbook

●   A minimum of 2-4 years of sales experience.

●   Degree in Computer Science, Information Technology or equivalent experience

●   Experience in the Shopify platform and eCommerce in general.

●      Proficient in Microsoft Tools and Google Suite

●   Strong communication skills via phone and email.

●   Be proficient with technology.

●   Proven creative problem-solving approach and strong analytical skills

●   Strong desire and ability to move up within a sales organization

●   Excellent oral & written communication skills (English language)

●   Excellent organizational and interpersonal skills and has great attention to detail.

●   Ability to multitask and meet deadlines.

●   Ability to work in a team environment and take direction from management and supervisors, requires minimal supervision.

●   Proven track record in achieving customer satisfaction goals.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Quotations & Project Management Specialist

Working Schedule:  Mondays to Fridays, 8AM to 5PM (PST) / 12AM to 9AM (PH Time) 

Salary Range:  $900-$1500/ Monthly 

ABOUT THE COMPANY
The company provides complete sales and marketing services to the Electrical and Lighting industries. Based out of Southern California, they serve customers and provide manufacturer representation within our local market.

ABOUT THE ROLE:

We are seeking a highly motivated and detail-oriented individual to join our team as a Quotations & Project Management Specialist. The successful candidate will be responsible for managing quotations and coordinating projects related to lighting, lighting controls, and Electric Vehicle Supply Equipment (EVSE). The role requires effective communication, proactive task execution, and collaboration with internal teams to achieve both short-term and long-term goals.

RESPONSIBILITIES:

• Quotations and Coordination: Prepare and manage quotations for lighting, lighting controls, and EVSE. Also, coordinate with suppliers, vendors, and internal teams to ensure accurate and timely quotations.
• Team Collaboration: Work seamlessly with other team members to contribute to the overall success of the organization and collaborate with management and sales teams to develop strategies that enhance the chances of winning projects.
• Proactive Task Execution: Demonstrate a proactive approach in executing daily tasks and take initiatives to achieve long-term goals and contribute to the growth of the department.
• Customer Follow-Up: Follow up on quotations to address customer concerns, issues, or questions and provide clarification and additional information as needed to facilitate the decision-making process.
• Project Management: Manage projects related to lighting and switchgear orders and ensure timely and accurate execution of project tasks, including coordination with various stakeholders.

QUALIFICATIONS:

• Proficient in Asana, Trello, or similar project management tools for task and project management and communication.
• At least 1-3 years of relevant experience
• Strong communication skills, especially when dealing with US-based businesses.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)
• Proficient in Microsoft Excel and Smart Sheet (Smart sheet experience is a plus, and can be learned on the job).
• Familiarity with AI tools is advantageous and willingness to learn new technologies.
• Industry Knowledge: Some background in lighting is highly beneficial.
• Team-oriented personality with excellent interpersonal skills.
• Proactive mindset and ability to work independently.
• Strong organizational and time-management skills.
  

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Business Development Representative

Working Hours: Monday to Friday 9am to 5pm EST 

Monday to Friday 10pm to 6am PHT

Salary Range: up to 1,200 USD/month

Holidays: TBD

About the company: 

A third-party logistics company catering to ecommerce brands across various sectors.

About the role:

As a Business Development Representative, you will play a critical role in our growth and client acquisition strategy. Your primary responsibility will be to initiate contact with potential clients, understand their logistics needs, and determine if they are a good fit for our services. You will use a mix of outreach strategies including phone calls, emails, LinkedIn, Instagram, and other platforms to engage with leads provided by the company.

Duties and Responsibilities:

• Conduct high-volume prospecting to qualify leads through calls, emails, and social media.
• Work closely with the sales team to develop and execute targeted outreach strategies.
• Schedule and conduct preliminary meetings with potential clients to assess their needs and the suitability of the company's services.
• Maintain accurate and up-to-date records of all interactions with prospects in our CRM system.
• Collaborate with the marketing team to align outreach with ongoing marketing campaigns and strategies.
• Stay abreast of industry trends and competitor offerings to effectively position the company's business in the market.

• Minimum of 2 years of experience in sales, preferably with a focus on outbound sales and cold-calling.
• Proven track record of achieving sales quotas and targets.
• Experience with Apollo.io is an asset.
• Experience in the ecommerce or logistics industry is an advantage.
• Excellent communication skills, both written and spoken, in English.
• Highly organized and methodical in managing your sales pipeline.
• Proficient in using technology and software tools for sales, including CRM systems and marketing automation platforms.
• Ability to work independently in a fully remote setting.

Marketing assistants support the work of marketing managers and executives on projects directed at maximising company profits by developing sales strategies and marketing campaigns. Marketing assistants, also known as marketing coordinators, provide support for marketing teams and campaigns.

Duties and responsibilities:

• Content Curation - The candidate will be responsible for gathering data that are needed and relevant to a given topic. 
• Social Media Management - The candidate will be responsible for planning, implementing, managing, and monitoring the company's Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales.
• LinkedIn Management -

Requirements and Qualifications:

• 2 years of experience as a Marketing Assistant (Social media management)
• Proficient in using LinkedIn
• Good to Excellent communication skills in both written and verbal.

Position: Digital Marketing Strategist

Working Hours: Monday - Friday, 8AM to 5PM PST

Salary Range: 800 to 1500 USD/ month (Depending on the interview result and the client's approval)

Tasks:

• Research and Analysis:
• Conduct comprehensive research on assigned topics.
• Organize and document research findings.
• Data Point Collection:
• Collect specific data points as per given prompts.
• Compile information for analysis.
• Graphic Creation:
• Design visually engaging graphics.
• Incorporate logos and elements as needed.
• Social Media Post Preparation:
• Translate research into compelling social media posts.

• Exceptional research and analytical skills.
• Proficient in Microsoft Office or Gsuite tools, especially PowerPoint.
• Experience in data collection and organization.
• Familiarity with biopharma or healthcare industry topics (preferred).
• Strong attention to detail and accuracy.
• Excellent communication and collaboration skills.
• Ability to work independently and meet deadlines.