Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.
 

About the team:
The Global Integrity Client Experience (CX) team provides support to Treasury/Finance clients to assist them with the day to day management of the our Treasury platform called, Integrity.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provides in-depth product support to FIS clients by resolving incoming inquiries via email

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Other related duties as assigned.

What you will need:

• Must have at least 3-5 years of experience working on Application Support roles for Treasury Management System.

• Extensive background with Treasury process (Front Office, Middle Office, Back Office.

• Must have Bachelor's degree minimum requirement for education. Background on Business Administration, Financial Management, Computer Science is preferred.

• Strong analytical, organizational and time management skills

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• The ability to work independently

• You are an excellent communicator and strong problem-solver

Added bonus if you have:

• Knowledge of FIS products a plus or background using Integrity (FIS Proprietary system for Treasury Services), or other Treasury Systems (SAP TRM, Guava, Kyriba etc).

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Flexible working arrangement at the onset of joining with 1x a month onsite work in Makati

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candidate is someone who is comfortable around technology and software and has an eagerness to learn

About the team:

As a Business System Analyst I for IdP Cloud Implementations, you will act as a project coordinator, implementation consultant, business analyst and systems administrator to help onboard customers, provide support to internal stakeholders and connect applications to IdP Cloud, a centralized, Cloud-based identity management system that provides authentication, authorization, user management and single sign-on (SSO) to a multitude of FIS applications. This is an exciting position that will have you interacting with different lines of business across the company, and across different areas of financial services.

What you will be doing:

• Providing general project support and status updates for ongoing initiatives

• Providing configuration support for new and existing tenants in IdP Cloud

• Manage new tenant creation requests

• Supporting the release cycle by performing basic feature validation to confirm things are set up correctly

• Providing administrative support during quarterly upgrade/maintenance activities

• Providing administrative support for weekly patching activities

• Troubleshooting customer issues from the administration console

• Assisting with the configuration and testing of new SSO projects

• Responding/reacting to support requests from the lines of business, adhering to our internal SLA

• Liaising with the help desk team leaders for minor support requests (suspensions, OTP resets, etc.)

• Properly communicating ticket status to users and stakeholders, including senior leaders

• Performing regular maintenance of user lists

• Providing general system administrative duties

What you bring:

• Minimum 3 years of relevant experience

• Must be willing to work on a Hybrid Setup (Twicea week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Stations, EDSA)

• Will be on 8am to 5pm PH shift but must be amenable to shifting hours and working graveyard shift (supporting US based clients).

• On call responsibility outside shift is normally expected on weekends and most of the time once a month only.

• College Undergraduates and Non-Bachelor Degree holders with relevant work experience are welcome to apply

• High proficiency in Microsoft Excel

• Working knowledge of standard SSO protocols (SAML/OIDC) would be preferred, but not required

• Solid verbal and written communication skills-- you'll be communicating to large audiences.

• Customer-focused-- we aim to please!

• Ability to manage multiple projects/activities concurrently-- you thrive in chaos!

• General technical acumen-- you know how the Web works.

• High comfort-level with new technologies/concepts-- we're constantly innovating.

• This position may require occasional late night or weekend work. Occasional travel may also be required (this is very rare.)

• Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

What we offer you:

• A competitive salary and benefits

  Great workspaces with dedicated and motivated colleagues

  A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team

As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you bring

• C++ experience is required

• With Payments or Cards Systems background

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business
• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of banking practices, regulations and operations within assigned line(s) of business
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
 

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech.

• Competitive salary and benefits

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• at least 5 years overall experience in Development; at least 2 years in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on a mid shift (4:00PM - 1:00AM)

• Must be willing to work on a Hybrid setup (twice a week onsite); Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA).

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

About the team:
The Global Asset Finance Client Experience (CX) team provides support to Asset Finance clients to assist them with the day to day management of the software.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Be part of the team that does FIS Payments product implementation in Asia. The team is composed of people doing BA, QA, PM, PMO and Development roles for Asia clients.

What you will be doing :

• Design, code, test, implement, maintain and support applications software that is delivered on time and within budget.

• Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards.

• Provides application software development services or technical support typically in a defined project.

• Develops program logic for new applications or analyzes and modifies logic in existing applications.

• Codes, tests, debugs, documents, implements and maintains software applications.

• Maintains, tests and integrates application components.

• Makes recommendations towards the development of new code or reuse of existing code

• Ensures system improvements are successfully implemented.

• Demonstrates an understanding of FIS systems and the financial services industry.

• Analyzes requirements and translates business requirements into product designs.

• Writes technical specifications and other forms of documentation.

• Suggests technical alternatives and improves/streamlines processes and systems.

• Completes project assignments and special projects commensurate with job expectations.

• Conducts planning, analysis and forecasting activities to plan projects and tasks.

• May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

• May provide leadership and/or guidance to other technical professionals.

• Other related duties assigned as needed.

What you bring

• 5 years and up experience C, C++, SQL and Unix

• 5 years Payments experience. POS, Switch, ATM, Card Management etc.

• Knowledgeable with FIS product such as IST and Cortex.

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently

• Good oral and written communication skills

• Strong problem-solving skills

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible for deploying new technologies as well as ensuring system performance.
 

What you will bring:

• Must have skills/experience - RedHat Linux, Pacemaker Cluster, OpenShift Orchestration, VMware

• Nice-To-Have skills/experience: Knowledge in Agile, Automation, Ansible, VCS Cluster, AIX/Solaris, Scripting skills

• Around 4 years experience in RHEL. VMWare ESXi

• Must be willing to work on a Hybrid Setup (twice a week onsite). The office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a Shifting schedule – APAC and US shift

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

• Effective analytical, problem solving, installation and maintenance skills

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

What you will be doing:

• Administration & Troubleshooting Pacemaker cluster

• Hands on experience on Openshift tasks like Patching, Troubleshooting, Gluster Administration.

• Hands-on experience on HP ILO, iDARC Firmware.

• Experience in Package management using RPM, YUM, SATELITE in Red Hat Linux.

• Managing, troubleshooting, and resolving Incidents/Issues as per the Service Level Agreement (SLA, RCA) with frequent updates.

• Experience in Creating and maintaining user accounts, profiles, security, rights, Quotas, and process monitoring.

• Creating, cloning Linux Virtual Machines, templates using VMware ESXi & Virtualization environments.

• Experience in Installation of VMware ESX server and creation of VMs and install different guest OS.

• Proficient in patching level issues, support required for any issues during the patching

• Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs

• Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers

• Recognizing and articulating job related problems to management.

• Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools

• Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.

• Assisting in the identification of new service opportunities.

• Providing coverage for BAU Unix Server Management teams along with other project works assigned.

• Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix

What we offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

About the team

Creates and maintains the processes of the division’s quality program. Also provides consulting for software development or operations processes, quality practices, quality audits and software measurements to product development or operations teams within the division and to clients.

What you will be doing

• Develops, maintains and upgrades Manual or Automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans

• Performs usability testing for total system performance, reliability, scalability and security.

• Effectively communicates testing activities and findings in oral and written forms

•Controls and manages own daily test activities

• Provides internal quality assurance.
• Supports test lead to identify risks and develops mitigation strategies.
• Organizes and maintains the test script library.
• Other related duties assigned as needed.

What you bring

• Experience in Manual AND Automation testing are required

• Cobol mainframe background is a plus but not required

• Has worked on Payments / Credit Cards systems is a plus

• Any Banking Systems exposure is good to have

• Knowledge of methods, tools and technology used in software testing
• Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner
• Knowledge of basic principles, processes, phases and roles of application development methodologies

What we offer you
At FIS, we hire the best. In return, you receive exceptional benefits including:
• Opportunities to innovate in fintech
• Tools for personal and professional growth
• Inclusive and diverse work environment
• Resources to invest in your community
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Business Systems Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team with a major client and must be a self- motivated, proactive, and out-of-the-box thinker.

What you will be doing:

Working on a major project with a key client you will be involved in:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency

• Conducting tests to ensure changes made by programmers are correct.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

What you will need:

• At least 10 years of experience as Business Systems Analyst for software implementation or configuration projects.

• Experience with Payments and Banking softwires

• Sound Knowledge of the financial services industry with experience in switching and payments, including knowledge of the AS2805 or ISO8583 standards

• An understanding of the end-to-end systems development life cycle

• A relevant tertiary qualification in computer science or IT, or significant proven equivalent work experience

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Enhance your skillset in the Payments industry and work with a leading Fintech firm.

• Flexible working arrangement and working schedule

• Conductive and collaborative work environment and perform a role on a regional capacity

• Competitive salary and benefits including medical insurance and employee share scheme

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Principal Dam Engineer contributes, and further develops, professional and technical skills to the highest level on all projects they contribute to or undertake. They also support the development and training of leading-edge technical skills and understand how to practically apply them in ways that add value to AECOM and its clients.

Safety for Life

• Comply with the AECOM Safety, Health & Environment (SH&E) policy by adopting work practices that support SH&E programs; taking reasonable care for own health and safety and that of others; seeking guidance for all new or modified work procedures; ensuring that any hazardous conditions, near misses and injuries are reported immediately; and participating in meetings, training and other SH&E activities as required.
• Ensure that effective policies and processes are in place and that employees are in compliance with requirements.

Technical/Professional Expertise

• Analysis and conceptual to detailed design of dams
• Inspection, investigation and condition assessment of existing dams
• Construction support services including inspection of works, evaluation of quality control and quality assurance data and construction reporting
• Preparation of tenders and proposals
• Possess and demonstrate solid functional and/or technical knowledge, skills and abilities specific to role/level and applies them effectively in connection with business goals.
• Develop, maintain and retain the highest standard of professional and technical skills.
• Keep abreast of current industry issues and best practices to enable continual alignment and improvement.
• Act as a technical expert in the related discipline field to develop and share knowledge with other employees.
• Have extensive experience in writing and presenting internally and externally.
• Lead project reviews and lessons learned sessions.
• In conjunction with other Technical Directors, Associate Directors, and Principal Professionals, plan and allocate available resources for projects and/or assignments.
• Fully conversant and experienced in multi-discipline project delivery.
• Manage risk and opportunities on all assigned projects.
• Provides technical engineering leadership, on projects, through input including review and verification. 
• Project and design management excellence.
• Undertake design management roles in multidisciplinary projects, ensuring integrated design through effective communication and coordination with other disciplines
• Analysis and review of relevant planning documents to scope planning requirements, develop planning methodologies and advise on key information to support required approvals.
• Provides technical inputs for design and planning projects including asset management and reporting, appropriate to the level of the study.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

About the team

Creates and maintains the processes of the division’s quality program. Also provides consulting for software development or operations processes, quality practices, quality audits and software measurements to product development or operations teams within the division and to clients.

What you will be doing

• Develops, maintains and upgrades Manual or Automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans

• Performs usability testing for total system performance, reliability, scalability and security.

• Effectively communicates testing activities and findings in oral and written forms

•Controls and manages own daily test activities

• Provides internal quality assurance.
• Supports test lead to identify risks and develops mitigation strategies.
• Organizes and maintains the test script library.
• Other related duties assigned as needed.

What you bring

• Experience in Manual AND Automation testing are required

• Cobol mainframe background is a plus but not required

• Has worked on Payments / Credit Cards systems is a plus

• Any Banking Systems exposure is good to have

• Knowledge of methods, tools and technology used in software testing
• Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner
• Knowledge of basic principles, processes, phases and roles of application development methodologies

What we offer you
At FIS, we hire the best. In return, you receive exceptional benefits including:
• Opportunities to innovate in fintech
• Tools for personal and professional growth
• Inclusive and diverse work environment
• Resources to invest in your community
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

RESPONSIBILITIES

• Plan and prioritize operations to ensure maximum performance and minimum delay
• Determine manpower, equipment and raw materials needed to cover production demand
• Monitor daily operations to ensure requirements are met
• Address issues when they arise aiming for minimum disruption
• Obtain output information
• Prepare and submit output and shipment status
• Collaborate with quality operations, shipment team and other staff

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candidate is someone who is comfortable around technology and software and has an eagerness to learn

About the team:

As a Business System Analyst I for IdP Cloud Implementations, you will act as a project coordinator, implementation consultant, business analyst and systems administrator to help onboard customers, provide support to internal stakeholders and connect applications to IdP Cloud, a centralized, Cloud-based identity management system that provides authentication, authorization, user management and single sign-on (SSO) to a multitude of FIS applications. This is an exciting position that will have you interacting with different lines of business across the company, and across different areas of financial services.

What you will be doing:

• Providing general project support and status updates for ongoing initiatives

• Providing configuration support for new and existing tenants in IdP Cloud

• Manage new tenant creation requests

• Supporting the release cycle by performing basic feature validation to confirm things are set up correctly

• Providing administrative support during quarterly upgrade/maintenance activities

• Providing administrative support for weekly patching activities

• Troubleshooting customer issues from the administration console

• Assisting with the configuration and testing of new SSO projects

• Responding/reacting to support requests from the lines of business, adhering to our internal SLA

• Liaising with the help desk team leaders for minor support requests (suspensions, OTP resets, etc.)

• Properly communicating ticket status to users and stakeholders, including senior leaders

• Performing regular maintenance of user lists

• Providing general system administrative duties

What you bring:

• Minimum 3 years of relevant experience

• Must be willing to work on a Hybrid Setup (Twicea week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Stations, EDSA)

• Will be on 8am to 5pm PH shift but must be amenable to shifting hours and working graveyard shift (supporting US based clients).

• On call responsibility outside shift is normally expected on weekends and most of the time once a month only.

• College Undergraduates and Non-Bachelor Degree holders with relevant work experience are welcome to apply

• High proficiency in Microsoft Excel

• Working knowledge of standard SSO protocols (SAML/OIDC) would be preferred, but not required

• Solid verbal and written communication skills-- you'll be communicating to large audiences.

• Customer-focused-- we aim to please!

• Ability to manage multiple projects/activities concurrently-- you thrive in chaos!

• General technical acumen-- you know how the Web works.

• High comfort-level with new technologies/concepts-- we're constantly innovating.

• This position may require occasional late night or weekend work. Occasional travel may also be required (this is very rare.)

• Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

What we offer you:

• A competitive salary and benefits

  Great workspaces with dedicated and motivated colleagues

  A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible for deploying new technologies as well as ensuring system performance.
 

What you will bring:

• Must have skills/experience - RedHat Linux, Pacemaker Cluster, OpenShift Orchestration, VMware

• Nice-To-Have skills/experience: Knowledge in Agile, Automation, Ansible, VCS Cluster, AIX/Solaris, Scripting skills

• Around 4 years experience in RHEL. VMWare ESXi

• Must be willing to work on a Hybrid Setup (twice a week onsite). The office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a Shifting schedule – APAC and US shift

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

• Effective analytical, problem solving, installation and maintenance skills

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

What you will be doing:

• Administration & Troubleshooting Pacemaker cluster

• Hands on experience on Openshift tasks like Patching, Troubleshooting, Gluster Administration.

• Hands-on experience on HP ILO, iDARC Firmware.

• Experience in Package management using RPM, YUM, SATELITE in Red Hat Linux.

• Managing, troubleshooting, and resolving Incidents/Issues as per the Service Level Agreement (SLA, RCA) with frequent updates.

• Experience in Creating and maintaining user accounts, profiles, security, rights, Quotas, and process monitoring.

• Creating, cloning Linux Virtual Machines, templates using VMware ESXi & Virtualization environments.

• Experience in Installation of VMware ESX server and creation of VMs and install different guest OS.

• Proficient in patching level issues, support required for any issues during the patching

• Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs

• Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers

• Recognizing and articulating job related problems to management.

• Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools

• Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.

• Assisting in the identification of new service opportunities.

• Providing coverage for BAU Unix Server Management teams along with other project works assigned.

• Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix

What we offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• at least 5 years overall experience in Development; at least 2 years in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on a mid shift (4:00PM - 1:00AM)

• Must be willing to work on a Hybrid setup (twice a week onsite); Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA).

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Be part of the team that does FIS Payments product implementation in Asia. The team is composed of people doing BA, QA, PM, PMO and Development roles for Asia clients.

What you will be doing :

• Design, code, test, implement, maintain and support applications software that is delivered on time and within budget.

• Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards.

• Provides application software development services or technical support typically in a defined project.

• Develops program logic for new applications or analyzes and modifies logic in existing applications.

• Codes, tests, debugs, documents, implements and maintains software applications.

• Maintains, tests and integrates application components.

• Makes recommendations towards the development of new code or reuse of existing code

• Ensures system improvements are successfully implemented.

• Demonstrates an understanding of FIS systems and the financial services industry.

• Analyzes requirements and translates business requirements into product designs.

• Writes technical specifications and other forms of documentation.

• Suggests technical alternatives and improves/streamlines processes and systems.

• Completes project assignments and special projects commensurate with job expectations.

• Conducts planning, analysis and forecasting activities to plan projects and tasks.

• May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

• May provide leadership and/or guidance to other technical professionals.

• Other related duties assigned as needed.

What you bring

• 5 years and up experience C, C++, SQL and Unix

• 5 years Payments experience. POS, Switch, ATM, Card Management etc.

• Knowledgeable with FIS product such as IST and Cortex.

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently

• Good oral and written communication skills

• Strong problem-solving skills

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Business Systems Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team with a major client and must be a self- motivated, proactive, and out-of-the-box thinker.

What you will be doing:

Working on a major project with a key client you will be involved in:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency

• Conducting tests to ensure changes made by programmers are correct.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

What you will need:

• At least 10 years of experience as Business Systems Analyst for software implementation or configuration projects.

• Experience with Payments and Banking softwires

• Sound Knowledge of the financial services industry with experience in switching and payments, including knowledge of the AS2805 or ISO8583 standards

• An understanding of the end-to-end systems development life cycle

• A relevant tertiary qualification in computer science or IT, or significant proven equivalent work experience

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Enhance your skillset in the Payments industry and work with a leading Fintech firm.

• Flexible working arrangement and working schedule

• Conductive and collaborative work environment and perform a role on a regional capacity

• Competitive salary and benefits including medical insurance and employee share scheme

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.
 

About the team:
The Global Integrity Client Experience (CX) team provides support to Treasury/Finance clients to assist them with the day to day management of the our Treasury platform called, Integrity.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provides in-depth product support to FIS clients by resolving incoming inquiries via email

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Other related duties as assigned.

What you will need:

• Must have at least 3-5 years of experience working on Application Support roles for Treasury Management System.

• Extensive background with Treasury process (Front Office, Middle Office, Back Office.

• Must have Bachelor's degree minimum requirement for education. Background on Business Administration, Financial Management, Computer Science is preferred.

• Strong analytical, organizational and time management skills

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• The ability to work independently

• You are an excellent communicator and strong problem-solver

Added bonus if you have:

• Knowledge of FIS products a plus or background using Integrity (FIS Proprietary system for Treasury Services), or other Treasury Systems (SAP TRM, Guava, Kyriba etc).

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Flexible working arrangement at the onset of joining with 1x a month onsite work in Makati

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• at least 5 years overall experience in Development; at least 2 years in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on a mid shift (4:00PM - 1:00AM)

• Must be willing to work on a Hybrid setup (twice a week onsite); Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA).

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Be part of the team that does FIS Payments product implementation in Asia. The team is composed of people doing BA, QA, PM, PMO and Development roles for Asia clients.

What you will be doing :

• Design, code, test, implement, maintain and support applications software that is delivered on time and within budget.

• Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards.

• Provides application software development services or technical support typically in a defined project.

• Develops program logic for new applications or analyzes and modifies logic in existing applications.

• Codes, tests, debugs, documents, implements and maintains software applications.

• Maintains, tests and integrates application components.

• Makes recommendations towards the development of new code or reuse of existing code

• Ensures system improvements are successfully implemented.

• Demonstrates an understanding of FIS systems and the financial services industry.

• Analyzes requirements and translates business requirements into product designs.

• Writes technical specifications and other forms of documentation.

• Suggests technical alternatives and improves/streamlines processes and systems.

• Completes project assignments and special projects commensurate with job expectations.

• Conducts planning, analysis and forecasting activities to plan projects and tasks.

• May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

• May provide leadership and/or guidance to other technical professionals.

• Other related duties assigned as needed.

What you bring

• 5 years and up experience C, C++, SQL and Unix

• 5 years Payments experience. POS, Switch, ATM, Card Management etc.

• Knowledgeable with FIS product such as IST and Cortex.

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently

• Good oral and written communication skills

• Strong problem-solving skills

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Business Systems Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team with a major client and must be a self- motivated, proactive, and out-of-the-box thinker.

What you will be doing:

Working on a major project with a key client you will be involved in:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency

• Conducting tests to ensure changes made by programmers are correct.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

What you will need:

• At least 10 years of experience as Business Systems Analyst for software implementation or configuration projects.

• Experience with Payments and Banking softwires

• Sound Knowledge of the financial services industry with experience in switching and payments, including knowledge of the AS2805 or ISO8583 standards

• An understanding of the end-to-end systems development life cycle

• A relevant tertiary qualification in computer science or IT, or significant proven equivalent work experience

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Enhance your skillset in the Payments industry and work with a leading Fintech firm.

• Flexible working arrangement and working schedule

• Conductive and collaborative work environment and perform a role on a regional capacity

• Competitive salary and benefits including medical insurance and employee share scheme

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Duties and Responsibilities:

• Serve as a liaison between the business community and the IT organization to understand and provide technical solutions that meet user’s needs
• Analyze and document business process and system workflows from gathered requirements such that they can be interpreted and executed by developers and quality assurance team members
• Lead and participate in requirement gathering, prototyping, unit testing, user acceptance testing, and user training
• Provide front-line support by owning client communication, tracking support issues, and ensuring that service level agreements are met
• Evaluate systems to ensure that they are addressing business requirements and needs, making recommendations to leadership when needed
• Conduct complex, important work under minimal supervision and with wide latitude for independent judgment
• Assist in the business process redesign and documentation as needed for new technology.
• Assist in establishing processes, user experiences, and data-based perspectives while documenting requirements
• Perform other duties as assigned.

Must-have Skills/Qualification:

• Bachelor’s Degree in Information Technology, Science or Engineering
• Minimum 5 years work experience in Information Technology and business process management
• Prior software development experience required, preferably in one or more programming languages.
• Proficient level of SQL skills
• 2+ years’ experience with CRM applications (Microsoft Dynamics Sales is an asset) with strong knowledge of administration, customization, automation, and reporting.
• Advanced level Microsoft Suite skills
• Proven ability to utilize the SDLC methodology to deliver technical solutions.
• Strong spoken and written communication skills, with the ability to differentiate to various audiences.
• Proven ability to analyze issues and problem-solve in a fast-paced environment.
  
• Ability to work on multiple projects simultaneously.
• Proactive, detail-oriented, performance-driven team player
• Ability to adapt easily to changing business needs and dynamics.
  
• Ability to accommodate a flexible schedule including travel and after business hours work from time to time.
  

Preferred Skills/Experience:

• Experience in software development life cycle management, Agile and Scrum experience
• Experience and knowledge in Dynamics CE, Dynamics 365 Finance and Operations, Document Content Management systems, and Power Platform
• Experience and knowledge of BI and Reporting
• Financial services or land management industry experience.

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candidate is someone who is comfortable around technology and software and has an eagerness to learn

About the team:

As a Business System Analyst I for IdP Cloud Implementations, you will act as a project coordinator, implementation consultant, business analyst and systems administrator to help onboard customers, provide support to internal stakeholders and connect applications to IdP Cloud, a centralized, Cloud-based identity management system that provides authentication, authorization, user management and single sign-on (SSO) to a multitude of FIS applications. This is an exciting position that will have you interacting with different lines of business across the company, and across different areas of financial services.

What you will be doing:

• Providing general project support and status updates for ongoing initiatives

• Providing configuration support for new and existing tenants in IdP Cloud

• Manage new tenant creation requests

• Supporting the release cycle by performing basic feature validation to confirm things are set up correctly

• Providing administrative support during quarterly upgrade/maintenance activities

• Providing administrative support for weekly patching activities

• Troubleshooting customer issues from the administration console

• Assisting with the configuration and testing of new SSO projects

• Responding/reacting to support requests from the lines of business, adhering to our internal SLA

• Liaising with the help desk team leaders for minor support requests (suspensions, OTP resets, etc.)

• Properly communicating ticket status to users and stakeholders, including senior leaders

• Performing regular maintenance of user lists

• Providing general system administrative duties

What you bring:

• Minimum 3 years of relevant experience

• Must be willing to work on a Hybrid Setup (Twicea week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Stations, EDSA)

• Will be on 8am to 5pm PH shift but must be amenable to shifting hours and working graveyard shift (supporting US based clients).

• On call responsibility outside shift is normally expected on weekends and most of the time once a month only.

• College Undergraduates and Non-Bachelor Degree holders with relevant work experience are welcome to apply

• High proficiency in Microsoft Excel

• Working knowledge of standard SSO protocols (SAML/OIDC) would be preferred, but not required

• Solid verbal and written communication skills-- you'll be communicating to large audiences.

• Customer-focused-- we aim to please!

• Ability to manage multiple projects/activities concurrently-- you thrive in chaos!

• General technical acumen-- you know how the Web works.

• High comfort-level with new technologies/concepts-- we're constantly innovating.

• This position may require occasional late night or weekend work. Occasional travel may also be required (this is very rare.)

• Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

What we offer you:

• A competitive salary and benefits

  Great workspaces with dedicated and motivated colleagues

  A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible for deploying new technologies as well as ensuring system performance.
 

What you will bring:

• Must have skills/experience - RedHat Linux, Pacemaker Cluster, OpenShift Orchestration, VMware

• Nice-To-Have skills/experience: Knowledge in Agile, Automation, Ansible, VCS Cluster, AIX/Solaris, Scripting skills

• Around 4 years experience in RHEL. VMWare ESXi

• Must be willing to work on a Hybrid Setup (twice a week onsite). The office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a Shifting schedule – APAC and US shift

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

• Effective analytical, problem solving, installation and maintenance skills

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

What you will be doing:

• Administration & Troubleshooting Pacemaker cluster

• Hands on experience on Openshift tasks like Patching, Troubleshooting, Gluster Administration.

• Hands-on experience on HP ILO, iDARC Firmware.

• Experience in Package management using RPM, YUM, SATELITE in Red Hat Linux.

• Managing, troubleshooting, and resolving Incidents/Issues as per the Service Level Agreement (SLA, RCA) with frequent updates.

• Experience in Creating and maintaining user accounts, profiles, security, rights, Quotas, and process monitoring.

• Creating, cloning Linux Virtual Machines, templates using VMware ESXi & Virtualization environments.

• Experience in Installation of VMware ESX server and creation of VMs and install different guest OS.

• Proficient in patching level issues, support required for any issues during the patching

• Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs

• Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers

• Recognizing and articulating job related problems to management.

• Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools

• Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.

• Assisting in the identification of new service opportunities.

• Providing coverage for BAU Unix Server Management teams along with other project works assigned.

• Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix

What we offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass