Total 6 talent acquisition manager job vacancies in bacolod negros occidental

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

We are currently seeking highly motivated and skilled individuals to join our team as Chat Support Representatives. In this role, you have the opportunity to receive a high salary offer based on your skills and experience.

Responsibilities

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• At least a high school diploma or equivalent; additional education or training in customer service is a plus.
• Proficiency in typing and multitasking to handle multiple chat conversations simultaneously.
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Talent Outsourcing Channel Solutions is a leading outsourcing company that specializes in providing exceptional customer service and technical support solutions. We are currently seeking dedicated and skilled Technical Support Representatives to join our dynamic team. As a Technical Support Representative, you will play a vital role in ensuring customer satisfaction through excellent technical assistance and problem-solving.

Responsibilities

• Provide prompt and efficient technical support to customers via phone, email, and chat
• Troubleshoot and resolve technical issues related to software, hardware, and network connectivity
• Assist customers in setting up and configuring their devices and software applications
• Document all customer interactions and solutions accurately and comprehensively in the system
• Collaborate with cross-functional teams to escalate and resolve complex technical issues
• Stay up-to-date with the latest product updates, technological advancements, and industry best practices
• Ensure high levels of customer satisfaction and retention through excellent service

• Minimum high school diploma or equivalent; additional education or training in customer service or related field is a plus
• Prior experience in a technical support or customer service role is highly preferred
• Strong problem-solving skills and ability to troubleshoot technical issues effectively
• Excellent verbal and written communication skills
• Ability to work in a fast-paced and team-oriented environment
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Talent Outsourcing Channel Solutions is a premier outsourcing company that delivers top-notch customer service and technical support solutions. We have an exciting opportunity for highly skilled Technical Support Representatives to join our team. As a Technical Support Representative, you will provide exceptional technical assistance to customers and ensure their satisfaction.

Responsibilities

• Deliver technical support to customers via phone, email, and chat
• Troubleshoot and resolve technical issues related to software, hardware, and network connectivity
• Assist customers in setting up and configuring their devices and software applications
• Document customer interactions and solutions accurately and comprehensively
• Collaborate with cross-functional teams to escalate and resolve complex technical issues
• Stay up-to-date with the latest technological advancements and industry best practices
• Maintain professionalism and excellent customer service while handling customer inquiries

• With or without call center experience high school diploma or equivalent; additional education or training in customer service is a plus. 
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays. 
• Amenable to work on site 
• Must be fully vaccinated

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Talent Outsourcing Channel Solutions is a reputable outsourcing company known for its exceptional customer service solutions. We are currently hiring Customer Service Representatives to join our team in Bacolod. As a Customer Service Representative, you will be responsible for providing excellent customer support and ensuring customer satisfaction.

Responsibilities

• Handle inbound customer inquiries
• Assist customers in resolving product or service-related issues
• Provide accurate and timely information to customers
• Escalate unresolved issues to the appropriate department
• Maintain thorough and accurate customer records
• Deliver exceptional customer service in a professional and courteous manner

• Prior experience in a customer service role, preferably in a call center or BPO setting
• Excellent communication skills, both verbal and written
• Ability to handle customer inquiries and resolve issues effectively
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced environment and multitask
• Strong attention to detail and accuracy
• Ability to work in a team and collaborate effectively
• Flexibility to work in rotating shifts, including evenings and weekends

-Candidate must possess at least a Bachelor's Degree in Human Resources Management/Organizational Psychology or any related courses.

-Proven work experience as a Recruitment Manager, Recruitment Consultant or Recruitment Coordinator.

-Work experience related to the position in a BPO company is a plus.

-Has solid understanding of recruitment end-to-end process.

-Has experience with interviews(phone and in-person), candidate screening and evaluation.

-Has hands-on experience with Applicant Tracking Systems and HR databases.

-Must be knowledgeable with labor legislation.

-Must be knowledgeable in managing social media recruitment campaigns and job platforms.

-Must be updated on current recruitment trends and events.

-Must have good verbal and written communication skills.

-Must have strong decision-making and team management skills.