We are currently seeking highly motivated and skilled individuals to join our team as Chat Support Representatives. In this role, you have the opportunity to receive a high salary offer based on your skills and experience.

Responsibilities

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• At least a high school diploma or equivalent; additional education or training in customer service is a plus.
• Proficiency in typing and multitasking to handle multiple chat conversations simultaneously.
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

The HR Manager plans, directs, and coordinates the overall HR functions of an organization. He/she oversees the recruitment, compensation, and benefits administration; HR Policy and Procedure Implementation and review, training and development, compliance to regulatory bodies, performance appraisal management and consults with the executive for strategic planning and serves as a link between an organization’s management and employees.

Responsibilities:

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

· Manage the recruitment and selection process

· Handles staffing issues, such as mediating disputes and directing disciplinary actions

· Work with the training manager to ensure the implementation of the training and development programs of the company

· Oversee and manage a performance appraisal system that drives high performance

· Payroll and Compensation and Benefits Administration

· MIS and HR Database Management

· Report to management and provide decision support through HR metrics

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage of new tools and business processes and minimize resistance to changes. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact Visa’s employees. The candidate will support project teams in integrating change management activities into their project plans and apply a structured methodology while leading change management activities. Responsibilities also include:

• Design, develop, execute and manage organizational change management strategies and plan

• Design, develop, deliver, and manage communications strategies, plans and deliverables to communicate about changes to tools and processes across the CIT organization and Visa

• Evaluate and ensure user readiness

• Conduct impact analysis and change management assessment, including change readiness

• Provide input, document requirements and support the design and delivery of end user training

• Define and measure success metrics and monitor change progress

• Identify, analyze and prepare risk mitigation tactics

• Identify and manage anticipated resistance

• Identify and manage relationships with key stakeholders

• Identify and manage relationships with executive sponsors

• Consult and coach project teams

• Support and engage senior leaders

• Coordinate efforts with other subject matter experts

• Integrate change management activities into project plans

• Track and report issues and action items

• Work with virtual teams located in different time zones and with differing cultures

• Represent the EES team and be a strong, vocal customer/user advocate

• Be a change agent

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Setting up, implementing and managing the local quality management system as well as monitorung its efficiency and effectiveness. Efficiencey and effectivenes are to be understood in terms of conformance with internal and external requirements. Responsible for implementeing SGS Group Quality Management requirements to the local laboratory (-ies). The role requires in depth knowledge of ISO 17025 and its implementation in food testing laboratories.

Talent Outsourcing Channel Solutions is a reputable outsourcing company that offers a wide range of customer service solutions. We are currently hiring Customer Service Agents for our Email Support/Non-Voice team. As a Customer Service Agent, you will provide exceptional customer support and assistance via email, ensuring prompt and accurate resolution of customer inquiries and concerns.

Responsibilities

● Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner

● Stay on top of campaigns and promotional releases 

● Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers

● Maintain a positive, empathetic, and professional attitude towards customers at all times

• At least 1yr experience. 
• Committed and willing to be assigned in any Site. 
• Flexible in shifting schedules.

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Company Profile:

Our client is more than an Esports organization, they are a brand. A lifestyle brand that focuses on gaming and Esports along with fashion, social media management, talent agency, event organizing, and other services in the digital era.

They help brands engage global audiences through their network of talent, influencers, and Esports teams through their strategic partnership to help bring exposure and a great ROI through a wide range of activities through both online and offline activities.

The company aim to be a platform between brands for millennials and Gen Z. Collectively, they have over 30+ million followers across social media platforms and have helped brands grow their position in this new digital era.

This is a wonderful opportunity to be part of a growing company that has impactful marketing solutions, shaping compelling brand narratives, and creating valuable intellectual property.

Overall purpose and responsibilities of the role

The Senior Account Manager will lead the planning and execution of strategies for digital marketing and advertising sales growth with brands and agencies. The primary focus is on selling the company's services and advocating for influencers to prospective clients.

Duties & Responsibilities:

• Responsible for planning, managing, and executing strategies in growing digital marketing/advertising sales with brands and agencies.
• Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channel. Use data/reports to make presentations and recommendations to clients.
• Forge relationships with key decision-makers with brands and advocate advertising offerings.
• Understanding how to input advertising rates, key performance indexes, and any other sales-related functions.
• Ensure timely and detailed analytical reporting of the key campaign outcome.
• Coordinate with cross-functional teams to execute projects such as onsite, graphics, performance marketing and category teams

Skills & Qualifications:

• With a business degree or another similar course
• Proven with a minimum of 5 years of end-to-end sales experience in the Digital Advertising, Multimedia Marketing and other media networks and advertising companies.
• With Media and Production Sales experience is an advantage
• Knowledge in Brand Management and Media Marketing is required.
• Excellent negotiation and communication skills.
• Ability to deliver projects and answer inquiries on time.
• Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to strengthen partnerships.
• Strong networks with direct clients and digital agencies are required.
• Business acumen with a problem-solving attitude.

JOB DESCRIPTION:

Assigned area/territory - Ilocos Region

Key Areas of Accountability:

Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency.  Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls.  Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.

Job Specification

•           Minimum 2 years’ experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.

•           Above average communication skills in English and the local language.

•           Experience in Nutritional products is a plus.

•           Aggressive, confident, and self-motivated with leadership potentials.

•           Persuasive, persevering, and a team player.

•           With very strong selling & communication skills and with pleasing personality.

•           Willing to travel and be assigned anywhere in the Philippines.

Knowledge & Experience:

• Relevant experience in Sales

• Insight into internal and external customers

• Brand Management

Competencies required:

• With at least 2-year work-related experience in Sales
• Computer Literate and with good communication skills
• Highly organized
• Project Management
• Customer Orientation
• Analytical Skills
• Willing to relocate

Ideal Candidate will be:

• Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
• Very socially-focused
• Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
• Open, flowing communication is important

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Summary

As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead and manage the Outlet team in all aspects of the department and ensure service standards are followed.
• Address guest concerns and react quickly and professionally.
• Train supervisors and colleagues as needed.
• Balance operational, administrative, and colleagues' needs.
• Conduct regularly scheduled departmental meetings.
• Work closely with the culinary and stewarding teams to ensure all banquet and meeting requirements are in place.
• Manage the outlet budget.
• Follow company policies, procedures, and service standards.
• Follow all safety and sanitation policies when handling food and beverages.
• Other duties as assigned by the F&B department management.

Talent Outsourcing Channel Solutions is a leading outsourcing company that specializes in providing exceptional customer service solutions. We are currently seeking an experienced and motivated Account Manager to join our team. As an Account Manager, you will be responsible for managing and building relationships with our key clients.

Responsibilities

• Build and maintain strong relationships with clients
• Understand client needs and objectives
• Develop account strategies to meet client goals
• Serve as the primary point of contact for clients
• Negotiate contracts and agreements
• Monitor and track account performance
• Identify new business opportunities and upsell services to clients
• Collaborate with internal teams to ensure client satisfaction

• Preferably 2-3yrs experience as a Account Manager/Account POC.
• In-depth knowledge of performance metrics.
• Solid computer skills, especially MS Excel.
• Excellent communication and leadership skills.
• Organizational and time-management skills.

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Account Manager / Client Experience Manager

JOB DESCRIPTION

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team. 

In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality. 

You will help foster a healthy working environment for our team members. You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. 

You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures. 

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Processes

• Develop and maintain an authentic relationship with all the Client and internal stakeholders.
• Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.
• Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.
• Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner. 
• Create and manage Client contracts such as MSAs and SLAs. 
• Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.
• Root cause analysis, planning and execution to ensure KPIs are met
• Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.
• Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.
• Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business growth opportunities
• Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.
• Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues. 

People Management

• Supervise and develop Team Captains through guidance, observation, and performance management activities. 
• As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments. 
• This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills. 
• Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling. 
• Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.
• Establish, promote, and maintain the Boldr culture within the organization. 
• Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.
• Act as the escalation point for the Team Captains and Senior Team Captains.
• Responsible for upholding our organization’s values throughout the workplace
• Monitor achievement of internal and external KPI’s and ensure Operational Excellence
• Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA. 

Tools, Administration, and Reporting

• Familiarity with Google Suite of Services is a must for this role
• Gmail, Drive, Sheets, Slides, and Docs are used heavily in Boldr
• Experience with Hubspot is a plus.
• Maintain Client schedule (Weekly Updates, MBRs, QBRs, Implementations) and collect feedback and drive necessary actions to completion

Training

• Coordinate necessary training and best practices related to Tools and Processes
• Onboard new hires to ensure they are fully ready to succeed in their role.
• Lean six sigma knowledge and/or certification is a plus

Ongoing support and knowledge sharing

• Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement
• Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Proactive and self-motivated
• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team. 
• A servant leader
• Confident, yet humble
• Aware of your strengths and AFIs
• Knowledgeable but not afraid to ask questions or ask for help
• A quick learner
• Adept at giving as well as taking direction
• Responsive
• Able to understand and prepare for the impact of a simple “yes”; able to provide alternative solutions when “no” is necessary
• Able to DO and DELEGATE; understand the different circumstances where each is necessary
• Purposeful with a sense of urgency
• Able to connect with team members, Clients and internal customers
• Able to manage conflict, redirect differences towards a common goal

YOU HAVE…

• 2+ years in a Client facing role (Ops manager)
• Must have worked on A health care account within BPO.
• 2+ years knowledge of BPO,  Staffing, Tech, or other Business Service  Industries .
• 2+ years people management experience.
• Manipulate Excel or Google Sheets and will be helpful with the reporting work you’ll be responsible for. 
• Create dashboard and provide visibility to stakeholders
• Identify root causes, design and execute action plans
• Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
• Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
• Read, research, and draft letters, emails,  and documents.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Speaking in a public setting and delivering presentations to individuals and groups.
• Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences. 

Responsibilities:

The Duty Manager is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping and Engineering.

• Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Fairmont standards
• Ensure staff have their breaks, according to the number of hours worked
• Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times
• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy
• Be fully competent in all reception and cashier duties
• Cover all shifts if required
• Cover Rooms Coordinator shifts if required
• Liaise with other Departments in regards to special guest requirements (i.e. Uniform/Guest Services, Florist, Housekeeping, In Room Dining)
• Be present at the Reception/Front Desk whenever possible
• Deal promptly and effectively with any complaints
• Meet and greet VIP guests
• Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible
• Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems
• Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows
• Liaise with Concierge to ensure swift baggage dispatch and collection
• Follow up on late cancellations and no shows and charge when appropriate
• Inform the receptionist/cashiers of new memo’s during the handover
• Check the next day’s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory
• Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents
• Deal with room moves, and ensure seamless communication of these with the relevant departments
• Check potential room revenue for any discrepancies and do necessary corrections
• Balance the screen (room types) for next day
• Maintain amicable and co-operative working relations with all other departments
• To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager
• Ensure enough supplies of all stationary items are in storage
• Assist the Director of Front Office and Assistant Director of Front Office in all aspects of the department and ensure service standards are followed
• Manage any emergencies on the desk and take necessary actions
• Follow up all audit points with regards to LQA, JD Powers, etc..
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned
• The Duty Manager may be required to carry out other duties, directed by the Assistant Director of Front Office 

Hi! We’re Smartsourcing, looking for a Talent Solutions Accounts Receivable Officer who can work with us full-time and on-site!

Earn up to P30,000!

Where?

Be a part of the Smartsourcing crew

Talent Outsourcing Channel Solutions is a renowned outsourcing company that provides exceptional customer service solutions. We have an exciting opportunity for a Call Center Trainer to join our team. As a Call Center Trainer, you will be responsible for developing and delivering effective training programs to enhance the skills and knowledge of our call center agents.

Responsibilities

• Design and develop training materials based on call center agent needs
• Deliver engaging and interactive training sessions
• Conduct training needs analysis to identify knowledge and skill gaps
• Monitor and evaluate trainee performance and provide constructive feedback
• Keep up-to-date with industry trends and best practices in call center training
• Assist in the onboarding process of new call center agents
• Collaborate with stakeholders to continuously improve training programs

• Qualifications:
• At least 1 year teaching experience BPO experience is preferred but not required
•  At least C1 english comms 

• HMO Day 
• 1 Statutory Benefits
•  Paid Time-Offs

Talent Outsourcing Channel Solutions is a well-established outsourcing company that provides comprehensive customer service solutions. We are currently seeking Virtual Assistants to join our team in an office-based setting. As a Virtual Assistant, you will play a crucial role in providing administrative and operational support to our clients.

Responsibilities

• Manage and organize schedules, appointments, and meetings
• Coordinate and communicate with clients and team members
• Perform various administrative tasks, such as data entry, documentation, and file management
• Handle incoming and outgoing correspondence
• Provide general administrative support to the team
• Conduct research and gather relevant information
• Assist in creating reports and presentations

• Experience in hospitality, personal or professional asst services, event planning/management
• At least B2 english- verbal and written
• No BPO experience required

• HMO Day 1
• Statutory Benefits
• Paid Time-Offs

Talent Outsourcing Channel Solutions is a reputable outsourcing company that provides exceptional customer service solutions to clients worldwide. We are currently seeking Chat Support Associates to join our team and provide efficient and effective support to our customers. As a Chat Support Associate, you will play a crucial role in delivering prompt and accurate assistance through chat interactions.

Responsibilities

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• HS/SHS/College Undergraduate with 6 months BPO experience | College Grad without BPO experience
• Good Communication skills 
• Willing to work onsite
• Willing to process their application on site
• Must be fully vaccinated

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

We are seeking a Senior Engineer(Telecommunication) to join their team. We are dedicated to providing outstanding recruitment solutions for their clients. With a global reach and network, We sources high-potential professionals across a variety of industries, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care. The Senior Engineer(Telecommunication) will work directly with clients in the Oil & Energy industry to design, develop and maintain complex telecommunication solutions. This is a fantastic opportunity for a talented individual to further their career in the industry.

Responsibilities

• Design, develop, and maintain complex telecommunication networks for clients in the Oil & Energy industry.
• Provide technical and strategic analysis on telecommunications infrastructure and hardware.
• Prepare and maintain documentation, including system design diagrams, technical specifications, and user manuals.
• Collaborate with cross-functional teams to integrate telecommunication systems with existing technology infrastructure.
• Troubleshoot telecommunication networks, providing timely and effective solutions to any issues.
• Stay up-to-date with emerging technologies and trends in telecommunications.
• Lead project teams and manage timelines, resources, and budgets.

• Bachelor's degree in Telecommunication Engineering or Instrumentation Engineering
• BS in Telecommunication Engineering + 10 years of experience + 5 years as C & I Engineer.
• Preferred Certificate: PMP, FE
• Relevant experience in Oil and Gas Project Management Engineering, Experience in EPC phases(engineering, material procurement, Construction management) with an emphasis in construction management
• Strong working knowledge of telecommunication software and hardware.
• Experience with Project Management methodologies, including Agile and Scrum.
• Excellent problem-solving skills and the ability to work well under pressure.
• Strong communication and interpersonal skills, able to work with clients and internal teams.
• Ability to travel as necessary for project requirements.

Eram Talent is a leading recruitment agency specializing in talent acquisition. We are currently seeking a skilled and experienced Civil Engineer to join our team. As a Civil Engineer at Eram Talent, you will play a crucial role in the design, planning, and execution of civil engineering projects in Saudi Arabia.

You will be responsible for overseeing the construction process, ensuring compliance with design specifications and regulations, and managing project budgets and timelines. The ideal candidate will have a strong background in civil engineering, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.

• Bachelor's degree in Civil Engineering or a related field.
• Minimum of 10 years of experience in civil engineering.
• Proficient in using civil engineering software and tools.
• Strong knowledge of civil engineering principles, codes, and regulations.
• Experience in managing construction projects and budgets.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and as part of a team.

Eram Talent is seeking a Materials Specialist for a highly reputable client in the Oil and Energy industry. As a leader in Talent Acquisition Consultancy, Eram Talent's mission is to provide outstanding recruitment solutions that satisfy the needs of clients seeking high potential professionals with sophisticated skills. In this role, the Materials Specialist will ensure the efficient and effective utilization of materials with an ultimate goal of minimizing costs and maximizing profits.

The Job Location would be in Saudi Arabia.

Responsibilities

• Manage inventory levels of materials, including ordering, receiving, storing, and issuing materials to support the operational needs of the organization.
• Monitor stock levels and ensure materials are available when needed to avoid operational delays.
• Analyze market trends and prices, as well as identify opportunities to reduce inventory levels, cut costs, and improve efficiencies.
• Assist in vendor selection, negotiation, and management to ensure the best pricing and quality for materials.
• Collaborate with production and operations teams to ensure materials are available at all times as per schedule.
• Evaluate and develop suppliers, identify new sources of materials, and maintain relationships with existing suppliers.
• Participate in the development of policies and procedures related to materials management and ensure they are in alignment with the organization's objectives.

• Bachelor's degree in Supply Chain Management, Mechanical Engineering, or any related field.
• At least 8 years of experience in materials management within the Oil and Energy industry.
• Knowledge of oilfield chemicals, equipment, and materials is essential.
• Relevant experience in Oil and Gas Project Management Engineering, Experience in EPC phases(engineering, material procurement, Construction management) emphasis in construction management.
• Demonstrated ability to manage projects and people.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office, especially Excel and ERP systems.

Eram Talent is currently seeking an experienced Engineer - Piping to join our team in Saudi Arabia. As a division of ERAM Group, E-Talent is an independent Talent Acquisition Consultancy with global reach and a commitment to providing outstanding recruitment solutions. Our clients are primarily in the Oil & Energy industries, and we specialize in identifying high-potential professionals with sophisticated skills necessary for these industries. The Engineer - Piping position is suitable for motivated candidates who want to contribute to a dynamic and collaborative team while growing their knowledge and expertise.

Responsibilities

• Design and develop piping systems for oil and gas production facilities, including pipelines, valves, and associated components
• Ensure all piping systems meet industry standards and regulations, as well as client specifications and project requirements
• Collaborate with other engineering teams and stakeholders throughout the project lifecycle
• Conduct site visits and inspections to monitor installation, testing, and commissioning of piping systems
• Maintain accurate documentation of project progress and communicate any issues or delays to project managers and clients
• Provide technical support and guidance related to piping systems to other team members and stakeholders as required
• Continuously review industry best practices and stay up-to-date with new technologies and innovations related to piping systems

• Bachelor's degree in Mechanical Engineering or a related field
• Minimum of 10 Years of Experience as Piping Engineer
• In-depth knowledge of industry standards and regulations related to piping systems, including ASME, API, and ANSI codes
• Demonstrated ability to use industry-standard design and analysis software, such as AutoCAD, CAESAR II, and PipeSim
• Strong communication skills and ability to collaborate effectively with cross-functional teams and stakeholders
• Prior experience working in Saudi Arabia or the Middle East region is preferred
• Ability to work independently in a fast-paced environment with competing priorities
• Willingness to travel to various job sites and project locations as required.

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS
• Generate quotes from inbound requests
• Dispatch/ Manage inbound ticket dashboards
• Contact partners to review licensing options
• Follow- up on quotes to close business
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees

Join the A-Team and experience the A-Life!

We are a Talent Acquisition Consultancy focusing on the Oil & Energy industry, is currently seeking a highly experienced Senior Rotating Engineer to join their team. As part of our global reach and network, the Senior Rotating Engineer will play a key role in providing outstanding recruitment solutions, identifying high potential professionals with sophisticated skills from different industries such as Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology and Health Care. The ideal candidate will have an extensive background in the Oil & Energy industry and will play a key role in driving the success of Eram Talent.

Responsibilities

• Design, implement and maintain rotating equipment, including pumps, compressors, turbines, and engines
• Develop and oversee maintenance programs and procedures to ensure optimal equipment performance
• Conduct routine inspections and maintenance of equipment to identify and address issues before they become major problems
• Collaborate with cross-functional teams to develop and execute equipment improvement projects
• Provide technical expertise and guidance to junior engineers and technicians
• Ensure compliance with industry regulations and standards
• Develop and maintain relationships with key stakeholders and vendors

• Bachelor's degree in Mechanical Engineering
• BS in Mechanical Engineering + 10 years of experience + 5 years as Mechanical Rotating Engineer
• At least 5+ years of experience in rotating equipment engineering in the Oil & Energy industry
• Strong technical knowledge of rotating equipment design, operation, maintenance, and troubleshooting
• Demonstrated experience leading successful equipment improvement projects
• Excellent communication skills and the ability to collaborate with cross-functional teams
• Strong analytical skills and attention to detail
• Experience working in a fast-paced, deadline-driven environment

You can also apply for the Job position by clicking the link below.

https://forms.gle/PaPUU8MWM8QzkzdH8

Eram Talent is seeking a highly motivated and experienced Cost Engineer to join our team in Saudi Arabia. As a leading talent acquisition company, we specialize in providing recruitment solutions to the oil and energy industry. The Cost Engineer will play a key role in analyzing project costs, creating budgets, and ensuring cost-effective solutions for our clients in various sectors such as Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.

Responsibilities

• Develop project cost estimates and budgets
• Monitor and control project costs to ensure adherence to budget
• Analyze cost data and provide reports to management
• Collaborate with project teams to identify cost-saving opportunities
• Ensure accurate and timely invoicing and payment processing
• Review and approve project change orders
• Provide cost engineering support to project managers and stakeholders

• Bachelor's degree in Engineering, Accounting, or a related field
• Minimum of 10 years of experience in cost engineering or a similar role
• Strong knowledge of cost estimating, budgeting, and cost control techniques
• Proficiency in cost management software and MS Office Suite
• Excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a team environment
• Effective communication and interpersonal skills
• Experience in the oil and energy industry is preferred

Eram Talent, a division of ERAM Group, is seeking a skilled Structural Engineer to join their team. Eram Talent is a global leader in talent acquisition, with a focus on providing high potential professionals with sophisticated skills from various industries such as oil and gas, petroleum, infrastructure, energy, water, transportation, science & technology, and health care.

Responsibilities

• Design and analyze structures for various projects, including commercial, industrial, and residential buildings
• Use structural engineering software to perform calculations and simulations for structural design
• Collaborate with architects, contractors, and other team members to ensure successful project completion
• Prepare technical reports, drawings, and specifications for clients and regulatory authorities
• Conduct site visits and inspections to assess structural integrity and compliance with building codes
• Stay updated with industry standards and regulations to ensure compliance and best practices

• Bachelor's or Master's degree in Civil Engineering or related field
• Minimum of 10 years of experience in structural engineering
• Proficiency in structural engineering software, such as ETABS, SAP2000, or STAAD.Pro
• Strong knowledge of building codes and regulations
• Excellent analytical and problem-solving skills
• Ability to work independently and as part of a team
• Good communication and interpersonal skills