The main purpose of the Project Manager is to plan, coordinate, and oversee all aspects of a construction project from start to finish. This includes managing budgets, schedules, resources, and ensuring that the project is completed safely, on time, and within scope. They also act as a liaison between the client, contractors, and other stakeholders to ensure effective communication and successful project delivery.

• To lead the project on stakeholder management, cost planning, consultant and contractor engagement, design management, construction management from onboarding to handover and closeout
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project
• Manage and oversee all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers
• Aiding appointed Project Lead in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system framework.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

Position : HR Manager

Working Hours : 8:30 AM - 4:30 PM EST

Salary Range :  $1000-$1500

Duties and Responsibilities:

Payroll Management:

• Oversee and manage the organization's payroll processes globally.
• Ensure timely and accurate payroll execution, including salary, bonuses, and deductions.
• Collaborate with the finance team to ensure compliance with local and international payroll regulations.

HR Compliance:

• Ensure HR policies and procedures comply with local, national, and international laws.
• Maintain up-to-date knowledge of HR legal requirements and government reporting regulations globally.
• Develop and implement compliance-related programs and trainings.

Onboarding/Offboarding:

• Manage the onboarding process for new hires to ensure a smooth integration into the company.
• Coordinate and conduct new employee orientations and training sessions.
• Oversee the offboarding process, including exit interviews and final settlements.
• Continuously improve onboarding and offboarding procedures to enhance employee experience.

• Minimum of 4 years of experience in a similar HR role.
• Proficiency in using Deel for payroll and HR management.
• Advanced skills in Google Suite (Google Docs, Sheets, Slides, and Drive).
• Strong understanding of global HR compliance and payroll regulations.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong organizational and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

The Senior Talent Administrator & Coordinator is responsible for providing senior level administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a wide variety of logistical and recruitment activities to service a particular client program or teams.

Location: Manila, PH
Language Requirement: English
Specific need/s: experienced with phone screen, candidate scheduling
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: mid shift
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Provide metric and pipeline reporting
• Lead independent discussions with candidates and Hiring Managers as needed
• Assist with the administration, optimization and use of the ATS
• Provide best practices and process improvements throughout the talent acquisition cycle 
• Document process changes, such as process maps, team structure charts, detailed procedures, etc
• Identify and remediate workflow & system issues 
• Identify opportunities for improving both client and candidate experience; make process recommendations to achieve operational excellence
• Act as a subject matter expert. Provide training and coaching to less experienced colleagues
• Provide other administrative support to recruitment team as needed

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Location: Manila, PH
Language Requirement: English
Specific need/s: Knows how to do phone screen, schedule candidates interviews
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: mid shift
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Location: Manila, PH
Language Requirement: English
Specific need/s: heavy on phonescreen
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: night shift
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

The Specialized Talent Sourcer identifies and attracts top candidates with specific skill sets or expertise to fill niche positions. They have a deep understanding of the industry and job requirements they recruit for and utilize specialized sourcing techniques to effectively match qualified candidates to the defined unique needs of client organizations.

• Work Location: Manila, PH
• Work Arrangement: Hybrid
• Work Schedule: Night Shift
• Specific requirements: 3yrs of Sourcing background with healthcare industry

Duties and Responsibilities:

• Collaborating closely with recruiters and hiring managers to understand the unique job requirements and effectively align sourcing efforts with the organization’s goals.
• Reviewing and posting attractive job adverts on specialized job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates who possess the specific skills and qualifications required for niche positions.
• Implementing traditional, creative, and targeted candidate attraction strategies, such as mobile and email campaigns, cold calling, utilization of recruitment marketing, etc. to cultivate and grow talent communities​ for current and future hiring needs, ensuring a steady and engaged pipeline of specialized talent is always available.
• Engaging with potential candidates through personalized outreach, networking events, and communication channels to establish rapport and interest in job opportunities.
• Conducting and presenting thorough and regular market research to understand industry trends, salary benchmarks, and talent availability, which helps in planning effective sourcing and hiring strategies.
• Pre-screening candidates to assess their qualifications, experience, and cultural fit before presenting them to the hiring team.
• Sharing market and candidate insights to business hiring groups, while consulting them on sourcing and hiring strategies.
• Actively promoting the employer brand to potential candidates, highlighting the company’s strengths in the specific industry, and opportunities for career growth.
• Ensuring accurate and up-to-date records of candidate interactions and sourcing activities, using applicant tracking systems (ATS) and other available tools.
• Staying updated with industry best practices, sourcing tools and techniques to continually improve the effectiveness of talent sourcing strategies.
• Fostering diversity and inclusion by sourcing candidates from diverse backgrounds and underrepresented groups, contributing to a more inclusive workforce.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Location: Manila, PH
Language Requirement: English
Specific need/s: Sourcing background at least 5yrs with Healthcare industry scope
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: 3rd shift

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : Amazon Listings and Content Manager

Working Hours : 7AM - 4PM PST

Salary Range : $2500/month

Holiday : TBD

About the company:

Our goal is to provide our customers with premium, thoughtfully designed home

betterment items through our direct-to-consumer brand, Monarch Abode.

Job Description:

We are seeking an experienced, detail-oriented and analytical Account Manager for our

Amazon marketplaces. The candidate will also have experience creating and managing

listing and variant creation for all our products.

The ideal candidate will leverage a proven track record of 5+ years in managing Amazon

(USA, Canada) storefronts.

Duties and Responsibilities:

• Listing Optimization: Optimize Amazon product listings to improve visibility, conversion rates, and overall sales performance. This includes keyword research, crafting compelling product descriptions, and creating product variations (e.g. size, color) to improve search rankings and visibility.
• Graphics Design for Image Optimization: Create and update high-quality product images and infographics that adhere to Amazon guidelines. Use A/B testing and data-driven insights to ensure visual content effectively drives customer engagement and conversions.
• PPC Management Assistance: Support the development and execution of PPC campaigns on Amazon and Walmart. Assist in keyword research, bid management,and campaign optimization to maximize ROI and enhance overall ad performance.
• Conversion Rate Optimization (CRO): Monitor and analyze key performance indicators (KPIs) to identify areas for improvement. Implement strategies to enhance the customer journey, reduce bounce rates, and increase conversion rates through continuous testing and optimization.
• Review Collection and Optimization: Determine how best to implement and drive the collection of reviews from Amazon and Walmart customers.

● Minimum 5 years of experience with Amazon Seller Central / Amazon FBA

● Minimum 5 years of experience with Amazon Vendor Central

● Minimum 5 years of experience with Walmart Marketplace / Walmart WFS

● 3 - 4 years or more experience with Graphic Design for product listings

● Strong understanding and management of flat files for Amazon and Walmart

● Expertise in structuring and optimizing advertising for a multi-category business

● Demonstrated ability to conduct A/B testing and implement data-driven

optimizations

● Fluent in English and EXCELLENT Communication and Follow-up Skills

● Experience in working in the Home Decor / Home Improvement e-commerce

industry is a big plus

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

• Location Specifics: Mandaluyong, PH (Manila Delivery Center)
• Specific Needs: Recruitment process; recruitment admin
• Language Requirement: Native Language; English
• Position Setup: Hybrid (1 - 2 days in the office)
• Shift Schedule: Night shift (Will follow US Eastern Time/ Central Time/ Pacific Time)
   

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

Eram Talent is a leading Talent Acquisition Consultancy, specializing in providing exceptional recruitment solutions to a diverse range of industries. We are currently seeking a highly skilled and motivated Vibration Technician to join our team. As a Vibration Technician, you will have the opportunity to work with industry-leading clients in the Oil & Gas, Energy, Infrastructure, and other sectors. Your role will involve conducting vibration analysis, diagnosing machinery issues, and recommending appropriate solutions to ensure optimal equipment performance.

If selected, the job location would be in Saudi Arabia.

Responsibilities

• Perform vibration analysis on a wide range of machinery and equipment to identify potential issues
• Conduct regular inspections and maintenance of rotating equipment to prevent breakdowns
• Utilize vibration analysis tools and software to collect and analyze data
• Collaborate with cross-functional teams to develop and implement maintenance strategies
• Create detailed reports documenting analysis findings and recommended actions
• Stay up-to-date with industry trends and advancements in vibration analysis techniques
• Ensure compliance with safety regulations and company policies

• Bachelor's degree / Associate Degree in Mechanical Engineering or a related field
• Minimum of 8+ years of experience as a Vibration Technician
• Strong knowledge and experience in vibration analysis techniques and tools
• Proficiency in using software such as ADRE and System 1 is preferred
• Excellent problem-solving and troubleshooting skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and strong analytical abilities

Eram Talent is a leading Talent Acquisition Company, providing recruitment solutions to clients in the Oil & Energy industry. We are currently looking for a Plant Maintenance Master Data Maintainer for a client based in Saudi Arabia. As a Plant Maintenance Master Data Maintainer, you will be responsible for managing and maintaining the master data related to plant maintenance activities.

If selected, your job location would be Saudi Arabia.

Responsibilities

• Create and maintain master data related to plant maintenance in the system
• Ensure the accuracy and completeness of plant maintenance data, including equipment, spare parts, work orders, and maintenance schedules
• Collaborate with maintenance teams to validate and update maintenance data
• Perform data analysis and identify data discrepancies or inconsistencies
• Develop and implement data quality improvement initiatives
• Provide training and support to end-users on master data management processes and tools
• Ensure compliance with data governance policies and procedures

• Bachelor's degree in Engineering or a related field
• Over 10 years of Experience in SAP system PRC Master Data Maintainer Proficiency, Subject Matter Expert for all SAP Plant Maintenance Equipment and Functional
• Diversified experience in Oil, Gas, Refinery or Gas Power Plant; work experience with a maintenance organization , Six (6) years of experience in at least one craft, Minimum Years in the Special Field  6+ years
• Proficiency in using EAM or CMMS systems
• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of plant maintenance processes and best practices
• Understanding of data governance principles

Eram Talent is currently seeking an experienced Instrument & Control Technician to join the team. E-Talent has a global reach and network that draws on hands-on experience to provide highly skilled professionals for a variety of industries. The successful candidate for this position will work in the oil and energy industry, with a focus on instrumentation and control systems.

If selected, the job location would be in Saudi Arabia.

Responsibilities

• Install, calibrate, and maintain various types of instrumentation equipment
• Perform regular inspections and preventive maintenance activities
• Troubleshoot and repair instrumentation and control systems
• Interpret electrical and instrumentation diagrams and schematics
• Collaborate with other technicians and engineers to ensure proper functionality of systems
• Follow safety guidelines and maintain a safe working environment

• Associate's degree or equivalent in instrumentation or related field
• Minimum of 10 years of experience as an Instrument & Control Technician
• Strong knowledge of instrumentation and control systems
• Proficiency in Yokogawa SCADA, Yokogawa ESD systems, Ypkogawa RTU Siemens PLC, Allien Bradley PLC, Honeywell RTU
• Knowledge of electrical and mechanical systems
• Ability to read and interpret electrical and instrumentation diagrams
• Excellent problem-solving and troubleshooting skills
• Good communication and teamwork abilities
• Valid certification in instrumentation and control systems would be a plus

Eram Talent, a leading talent acquisition company, is currently seeking a skilled Machinist Technician to join our client's team in Saudi Arabia. With our extensive industry expertise and global network, we strive to connect talented professionals with top companies in various industries.

We are partnering with our client, a reputable manufacturing company in Saudi Arabia, to hire a Machinist Technician. As a Machinist Technician, you will play a critical role in supporting the machining operations of the company. You will be responsible for setting up and operating various machine tools to produce precision parts and components. Your knowledge of machine operations, technical drawings, and attention to detail will contribute to the smooth and efficient operation of the machining department.

If selected, the work location would be in Saudi Arabia.

Responsibilities:

• Set up and operate machine tools such as lathes, milling machines, and grinders
• Read and interpret technical drawings and blueprints
• Select appropriate cutting tools and adjust machine settings
• Perform machining operations to produce high-quality parts and components
• Monitor machine operations and make adjustments as necessary
• Inspect finished parts to ensure they meet quality standards
• Perform routine maintenance and cleaning of machines and tools
• Follow safety protocols and maintain a clean work area
• Collaborate with the team to optimize machine performance and productivity

• Educational Level: Diploma in Machining or related field
• Minimum Years of Experience: 5 years of experience as a Machinist Technician
• Proficiency in setting up and operating machine tools
• Strong knowledge of machine operations and technical drawings
• Ability to read and interpret technical drawings and blueprints
• Excellent attention to detail and precision
• Experience in conducting quality inspections
• Familiarity with routine maintenance and cleaning of machines
• Knowledge of safety protocols and procedures
• Good problem-solving skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Email Marketing Manager

Work Hours: 40 hours per week, flexible with a 4-hour overlap in EST

Holidays: TBD

Pay Range: up to USD 2,000 per month (depending on qualifications and skills)

Company/Client Overview: 

A US-based direct-to-consumer e-commerce brand in the dermatology, over-the-counter consumer products space.

Responsibilities:

• Develop, implement, and optimize email marketing campaigns for both consumer and doctor audiences.
• Manage and segment email lists to ensure high deliverability and engagement rates.
• Clean up and maintain our email database, ensuring data integrity and compliance with industry regulations.
• Create compelling and personalized email content, including subject lines, copy, and CTAs.
• Analyze email campaign performance and generate actionable insights to improve future campaigns.
• Collaborate with the marketing team to align email campaigns with overall marketing strategies and objectives.
• Utilize HubSpot CRM functionality for doctor communications, ensuring seamless integration and tracking.  (We are open to changing platforms for either or both doctor and consumer email campaigns)
• Stay up-to-date with email marketing best practices, industry trends, and regulatory requirements.
• Test and optimize email elements such as subject lines, content, and send times to maximize performance.
• Report on key email marketing metrics, providing regular updates to the marketing team and leadership.

• Bachelor’s degree in Marketing, Communications, or a related field.

• Minimum of 3 years of experience in email marketing, preferably in the e-commerce or healthcare industry.
• Extensive experience with HubSpot (both Marketing and CRM functionalities).
• Strong understanding of email marketing best practices, deliverability, and compliance (CAN-SPAM, GDPR, etc.).
• Excellent copywriting and editing skills with a keen eye for detail.
• Proficiency in HTML/CSS for email template customization is a plus.
• Strong analytical skills and experience with email marketing metrics and reporting.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Creative thinker with a results-driven mindset.
• Excellent communication and collaboration skills.

**URGENT HIRING NOW!

Are you a legal professional who wants the freedom and flexibility to work from anywhere? Join our team today! 

As the Operations Manager you will play a pivotal role in assisting the Director of Operations in overseeing the day-to-day operations and streamlining internal operations, from attendance tracking to interview coordination.  By taking charge of these critical responsibilities, you’ll enable the COO to focus on strategic endeavors. The Operations Manager ensures the organization’s operations run smoothly and on time. They work with core operations, people management and in company strategy. They are responsible for engaging and developing the members of the teams that they manage.

Responsibilities

• Provide comprehensive support for overall operations, acting as a key liaison between Legal Soft and the client
• Uphold accountability for Virtual Assistants' performance, managing Virtual Assistants' time-off requests, attendance and enhancing overall productivity
• Contribute to the retention of Virtual Assistants' talent by monitoring morale and working with both Legal Soft and our clients to ensure their satisfaction
• Work closely with internal HR and COO to identify custom training for the client. Including platform usage, internal onboarding protocol, etc.
• Boost virtual assistant performance
• Document and report staff concerns, facilitating amicable resolutions benefiting both the staff and the firm
• Ensuring team members have the necessary resources to perform their roles effectively
• Collaborate with the Director of Operations to identify inefficiencies in workflows
• Develop and implement process improvements to enhance productivity and efficiency
• Coordinate with the Virtual Assistants, providing support, guidance, and ensuring they adhere to firm policies and procedures
• Assist in tracking overall VA morale and identify staff at risk, coordinate with Team Leads and the client to best retain if situation warrants
• Maintain accurate records of operations, prepare reports, and generate metrics to monitor and evaluate team performance.
• Support in interviewing, training, onboarding and offboarding of new team members, ensuring they are equipped with the knowledge and tools necessary to succeed in their respective roles.

• Previous experience as an Operations Manager or in a similar role
• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills
• BSc in Business Management or similar field - nice to have
• Excellent skills in reporting and using Excel sheets
• Must be willing to work during Pacific Time (Local California Time). This is during the Graveyard shift in Manila Time.
• With own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps

**LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES**

Position: Digital Marketing Manager

Work Hours (Client): Flexible but needs to be available occasionally on standard EST for meetings

Pay Range: $1,500 to $2,000/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company Overview:

The company is a mobile app for educating existing surgeons. 

Duties and Responsibilities:

• Develop and implement digital marketing strategies to drive online traffic to the company website.
• Manage all digital marketing campaigns, including PPC, SEO, and email marketing.
• Analyze data and optimize campaigns to increase ROI and achieve target KPIs.
• Collaborate with the marketing team to create engaging content for social media platforms.
• Monitor and report on the performance of digital marketing efforts using Google Analytics and other tools.

• 4 years of day-to-day Marketing Content experience
• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience as a Digital Marketing Manager or similar role.
• Strong understanding of current online marketing concepts, strategies, and best practices.
• Excellent written and verbal communication skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Independent Thinker and Self Motivated
• Must be able to follow up on leads and answer business questions
• Ability to produce new update releases
• Ability to work with Promotional contacts

Nice to have:

• Experience with Google AdWords, Facebook Ads Manager, and other digital advertising platforms.
• Knowledge of SEO best practices and experience with SEO tools.
• Experience with content management systems and email marketing platforms.

**We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Holidays

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Responsible for all aspects of assigned technical projects. Projects may be focused on development of new or upgraded products and services, internal information system-specific projects that may involve development or enhancement of internal applications, technology integration and/or infrastructure environment build-out, delivery by service teams for outsourced solutions to external clients or delivery of new or enhanced products and/or services to improve customer satisfaction through use of technology.

What you will be doing

• Plans and coordinates all aspects of technical projects from initiation through delivery.
• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
• May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.
• Other related duties assigned as needed.

What you bring :

• Minimum of 8 years’ experience required.

• Experience on most of these types of projects but focus should be on 1-4.

1. SDWAN

2. Migration Network Hardware Refresh

3. Network Application (Upgrade, Integration, Deployment)

4. Voice: Cisco / 8x8 Cloud Calling 

5. Infrastructure / Network  (Deployment, Consolidation, Refresh)

6. Voice: Cisco / 8x8 Cloud Calling

7. CoS

8. Managed Security Services

9. Cloud Migration

10. CITRIX

Nice to have skills/tools/experience/certification : 

1. Project Management Certification (Prince2, SAFE, PMP, Etc.)

2. PM Tools experience

3. JIRA

4. Planview

5. SNOW

6. Microsoft Project

7. Microsoft office tools

•Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. PMP (Project Management Professional) certification may be required.
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of financial services industry
• Knowledge of company’s products and services
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Business Development:

• Develop and implement comprehensive marketing plans to increase market acceptance of the entire assigned product portfolio and strengthen the 'Santen' corporate brand in the Philippines.
• Understand the corporate marketing strategy and tailor it to local policies, devising strategies for pricing, product positioning, promotion, and sales channels to effectively reach target customer segments
• Formulate operational plans and budgets for the assigned product portfolio, aligning them with customer needs, business objectives, and country strategy, ensuring approval and successful implementation.
• Oversee the tactical plan for products, including program development, advertising, and sales support materials, ensuring the creation and management of diverse promotional materials to meet various customer requirements.

Driving Financial Performance:

• Take responsibility for achieving sales targets and managing the A&P (Advertisement & Promotion) and S&M (Sales & Marketing) campaign budget for the entire assigned product portfolio, including samples and marketing-initiated internal training
• Project sales forecasts and manage inventory levels effectively to support smooth supply chain management in collaboration with company RA/QA, SCM, and distributor teams.
• Forecast product sales and market growth, engaging in strategic planning and life-cycle management to maximize product performance.
• Manage the advertising and promotion budget efficiently to optimize marketing initiatives and drive financial success.

Other Responsibilities:

• Support and train Medical Representatives on product portfolios and commercial excellence intitiatives to ensure effective interactions with medical professionals, enhancing product knowledge and sales effectiveness
• Complete additional tasks as assigned by immediate superiors, demonstrating flexibility and adaptability to meet evolving business needs.
• Operate at the Product Manager level with confidence and sophistication, delivering plans and executions independently while collaborating effectively with cross-functional teams.
• Foster teamwork and collaboration across Santen Philippines and collaborate with the Regional Patient Journey Solution team to align with regional strategies and objectives.

About the company

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. 

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.   

About the role 

The Registered Nurse (RN) Case Manager is a key member of a cross-functional care team, driven by their mutual devotion to serve others. Members view Case Managers as their patient care guides, advocating for them during some of the most challenging times of their life—facing catastrophic illness, injury or acute and chronic medical conditions. The Case Manager’s clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care.

What you’ll bring 

• Education: Bachelor of Science in Nursing (BSN) preferred. 
• Certification: Active Certification in Case Management (CCM) preferred. 
• Experience: 2+ years of clinical experience with direct patient care required; 5+ years preferred.  
• Experience in case management/coordination of programs and services preferred. 
• Excellent verbal and written communication skills. Comfortable communicating with members and providers via phone regularly throughout the day. 
• Ability to communicate effectively with members and providers in implementing clinical services; Translate complex clinical concepts for non-clinical audiences.  
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. 
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. 

USD 1,200/month

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Responsible for all aspects of assigned technical projects. Projects may be focused on development of new or upgraded products and services, internal information system-specific projects that may involve development or enhancement of internal applications, technology integration and/or infrastructure environment build-out, delivery by service teams for outsourced solutions to external clients or delivery of new or enhanced products and/or services to improve customer satisfaction through use of technology.

What you will be doing

• Plans and coordinates all aspects of technical projects from initiation through delivery.
• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
• May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.
• Other related duties assigned as needed.

What you bring :

• Minimum of 8 years’ experience required.

• Experience on most of these types of projects but focus should be on 1-4.

1. SDWAN

2. Migration Network Hardware Refresh

3. Network Application (Upgrade, Integration, Deployment)

4. Voice: Cisco / 8x8 Cloud Calling 

5. Infrastructure / Network  (Deployment, Consolidation, Refresh)

6. Voice: Cisco / 8x8 Cloud Calling

7. CoS

8. Managed Security Services

9. Cloud Migration

10. CITRIX

Nice to have skills/tools/experience/certification : 

1. Project Management Certification (Prince2, SAFE, PMP, Etc.)

2. PM Tools experience

3. JIRA

4. Planview

5. SNOW

6. Microsoft Project

7. Microsoft office tools

•Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. PMP (Project Management Professional) certification may be required.
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of financial services industry
• Knowledge of company’s products and services
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Our Why 

Datacom works with organizations and communities across Australia and New Zealand to make a difference in people’s lives and help organizations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimization team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionizing the technology industry!

The Workforce Planning Manager is responsible for analyzing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organization has the right people with the right skills to support its business objectives.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimize and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement.
• Proven analytical and problem-solving skills.

We have a Hybrid work setup, and a flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide Competitive salary, exciting perks such as Spotter Bonus, HMO with Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment.

We are currently looking for a new Social Media Manager to join our team, who will be in charge of running multiple social media accounts on platforms including but not limited to Facebook and Instagram.

This would include creating regular posts on our social media platforms (photo posts, video posts and news article links created on easy-to-use platforms like Canva). Some content topics would be provided to you, and you would also be monitoring media regularly for stories and news relating to the Foundation's areas of work in order to come up with your own content ideas. All content would be focused on promoting awareness about improving animal welfare and sustainability.

The Social Media Manager will also work with other colleagues to brainstorm new ways to increase Lever Foundation's online presence and regional/global reach. Other work including helping draft online blogs and similar written content may occasionally be part of the job role.

This role will be based in the Philippines and will be part-time.

Primary Responsibilities:
Managing all daily operational activity, such as but not limited to:

• • Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.
  • Complete, and periodically maintain, proper departmental documention, such as but not limited to:
    • troubleshooting guides,
    • policies,
    • procedures,
    • processes,
    • resolution guides,
    • walkthroughs,
    • training material.
  • Ensuring documented departmental policies, procedures, processes, etc. are followed.
  • Apply strong triage methodologies for proper and timely creation, handing, resolution, management, communication, and closure throughout a Tier 2 trouble ticket life cycle.
  • Develop and maintain departmental and individual key performance indicators, per ticket-type SLOs, communication internal and content requirements, escalation SLAs, and reports that track key metrics associated to each.
  • Continually identify, define, and lead initiatives that improve the customer experience, reduce ticket duration, eliminate ticket creations, avoid repetitive tasks, and/or streamline ticket handling.
  • Maintain actual and forecasted personnel work demand calculators, with augments and training being completed prior to resource exhaustion.
  • Improve existing tools, data, and content utilized or provided by Tier 2 to customers, agents, and other AireSpring departments.
  • Act as the primary escalation point of contact for issues raised beyond technician and supervisors levels, and own a timely path to resolution and communication related to the escalation.
  • Implement and maintain a robust root cause data gathering method for all tickets and escalations, and seek to eliminate/reduce go-forward similar tickets and escalations through inter-departmental process/data improvement initiatives, customer/agent education, personnel training, documentation improvements, tool changes/development, and automation projects.
  • Set departmental standards, develop and maintain a robust quality assurance system, and manage the results to the standards. 
  • Ensure that the Tier 2 globally distributed technical support departments operate successfully 24x7 and that escalations and ticket management are performed by skilled and available resources during each shift.

As a sales manager for managed services company (MSP), your role is crucial in driving revenue and ensuring the success of your team. Here are some key aspects of your role that you should focus on:

1. Setting clear goals: It's important to establish clear and achievable sales goals for your team. These goals should be specific, measurable, attainable, relevant, and time-bound (SMART). By setting clear expectations, you can motivate your team and track their progress effectively.

2. Providing training and support: Invest in training programs to equip your sales team with the skills they need to succeed. Offer ongoing support and coaching to help them improve their performance. Providing feedback, guidance, and resources will help your team members reach their full potential.

3. Developing a strong team culture: Foster a positive and motivating work environment to keep your team engaged and driven. Encourage collaboration, recognize achievements, and celebrate successes. A strong team culture can boost morale and productivity.

4. Monitoring performance: Keep track of your team's performance through regular monitoring and analysis of key metrics. Identify areas for improvement and implement strategies to address any challenges. By monitoring performance, you can make data-driven decisions to optimize sales outcomes.

5. Building relationships: Develop strong relationships with both your team members and clients. Support your team members and build trust with them, fostering a positive working relationship. Cultivate relationships with clients to understand their needs and provide tailored solutions.

6. Implementing effective sales strategies: Develop and implement sales strategies that align with your company's objectives. Stay updated on industry trends and market conditions to adjust strategies accordingly. Experiment with different approaches to find what works best for your team.

7. Utilizing technology: Leverage technology tools and software to streamline sales processes, track performance, and analyze data. CRM systems, sales forecasting tools, and communication platforms can enhance productivity and efficiency within your team.

8. Handling challenges: Address challenges proactively and provide solutions to overcome obstacles. Be prepared to handle objections, address conflicts, and navigate difficult situations. Your ability to handle challenges effectively is crucial to maintaining a high-performing team.

9. Continuous improvement: Encourage a culture of continuous learning and improvement within your team. Offer opportunities for professional development, training, and feedback to help your team members grow and excel in their roles.

10. Communicating effectively: Maintain open and clear communication with your team members, superiors, and other departments within the organization. Keep everyone informed about goals, expectations, and progress to ensure alignment and collaboration.

By focusing on these key aspects of your role as a sales manager, you can lead your team to success and drive growth for your organization. Keep adapting to changes in the market and industry trends to remain competitive and achieve sustainable results.