ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Order Tracking Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Monitor the progress of orders through various stages of processing, including order confirmation, packaging, shipping, and delivery.
• Utilize company-specific tracking systems or software to maintain real-time visibility of order statuses.
• Identify and address any discrepancies, delays, or errors in order processing promptly.
• Work closely with relevant teams to resolve issues and prevent future occurrences.
• Maintain accurate and up-to-date records of order information, including tracking numbers, delivery dates, and customer details.
• Generate reports on order status and performance metrics as needed.
• Assist customers with inquiries related to order status, tracking information, and delivery schedules.
• Handle customer concerns or complaints related to order tracking with professionalism and empathy.

• at least 6 months experience in order tracking, logistics, or a related field.

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and analytical skills.
• Ability to work independently and collaboratively in a team environment.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

As a Web Developer (Shopify Specialist) at MITI, you will play a pivotal role in developing and enhancing various products for our customers through Shopify. We are looking for a developer who not only possesses technical expertise but also embodies the spirit of sustainability in their work.

Responsibilities:

• Collaborate with cross-functional teams to understand project requirements
• Design, develop, and maintain Shopify websites and applications
• Customize and optimize Shopify themes to align with our sustainable branding
• Ensure seamless integration of sustainable design principles into the Shopify platform
• Implement Shopify plugins and extensions to enhance website functionality
• Optimize website performance, ensuring a responsive and user-friendly experience
• Troubleshoot and resolve Shopify-related issues promptly
• Stay updated on Shopify updates, features, and best practices

• Proven work experience as a Web Developer, with a focus on Shopify development
• In-depth knowledge of Shopify platform, Liquid programming language, and APIs
• Proficiency in front-end technologies such as HTML, CSS, and JavaScript
• Experience with version control systems, such as Git
• Familiarity with responsive and mobile design
• Strong problem-solving skills and attention to detail
• Ability to collaborate effectively in a team environment
• Passion for sustainability and a commitment to incorporating eco-friendly practices into web development