The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.

*LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES*

Position: Senior Digital Marketing Specialist

Working Hours : EST Timezone, Flexible

Responsibilities:

• Develop and implement strategic digital marketing campaigns across various platforms such as social media, email marketing, and search engine optimization.
• Create engaging content for digital platforms and manage content distribution and creation.
• Analyze data and generate reports to measure performance and identify areas for improvement.
• Stay up to date with industry trends and best practices in digital marketing.
• Collaborate with cross-functional teams to optimize campaigns and drive business results.

• Minimum of 5 years of experience in the same role.
• Strong knowledge of SEO, SEM, social media marketing, and email marketing.
• Background in basic video editing, photo editing, anf basic graphic designing.
• Proficient in using digital marketing tools and platforms such as Google Analytics, Facebook Ads Manager, and Mailchimp.
• Excellent analytical and problem-solving skills.
• Experience in Shopify, Klaviyo, Amazon, Figma, Affinity, Hootsuite, Facebook and Google Ads, Adobe and Canva is a strong plus.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and interpersonal skills.

Salary: P80,000 - P100,000 (Monthly Package)

Schedule: Monday to Friday (9:00 AM - 6:00 PM EST)

What are we looking for?

Skills Required:

• 3+ years of experience as an SEO Specialist or similar role.
• Bachelor’s degree in Marketing, Business, or a related field.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
• Solid understanding of search engine algorithms and ranking factors.

Nice to Have:

• Financial/ SaaS/ B2B industry is an advantage - with at least a basic understanding of the jargon of the financial industry.
• Familiarity with HTML, CSS, and website development principles.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills.
• Up-to-date with the latest trends and best practices in SEO and digital marketing.

What will you do?

• Conduct thorough keyword research to identify strategic keywords for content optimization.
• Implement on-page, technical, off-page SEO strategies to enhance website performance, including meta tags, headers, and content optimization.
• Stay updated on search engine algorithms and industry best practices to ensure compliance and effectiveness.
• Monitor website performance using SEO tools and analytics, providing regular reports on key metrics.
• Collaborate with content creators to ensure SEO best practices are integrated into content creation.
• Conduct competitive analysis and benchmarking to identify opportunities for improvement.
• Develop and execute link-building strategies to increase domain authority and enhance backlink profile.
• Work closely with the marketing team to align SEO strategies with overall marketing goals.
• Stay informed about industry trends and advancements in SEO.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our American client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data and utilizes AI, deep learning and NLP-driven proprietary algorithms to make data smarter and make raising growth capital, finding investment or acquisition opportunities, and managing a company’s cap table simple, efficient and intelligent.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P100,000 - P130,000 (Monthly Package)

Schedule: Monday to Friday (9:00 AM to 6:00 PM EST)

What are we looking for?

Skills Required:

• At least 2 years of experience as a Content Writer or Content Marketing Specialist in a relevant industry.
• Knowledgeable, ideally with direct content experience, in investment banking, private equity, and/or venture capital industry.
• Bachelor's degree in Marketing, Journalism, Communications, or a related field.
• Experience with SEO, Content Management Systems, and Social Media Patforms.
• Experience with Hubspot , Google Analytics, SEM Rush.

Nice to Have:

• Financial/ SaaS/ B2B industry is an advantage - with at least a basic understanding of the jargon of the financial industry.
• Salesforce experience.
• Excellent writing, editing, and communication skills.

• Strong research and analytical skills.
• Ability to work independently and as part of a team.

What will you do?

Content Creation and Management:

• Develop and manage a content calendar to ensure timely publication across various platforms.
• Create high-quality, engaging content that resonates with our target audience, including blog posts, articles, newsletters, social media updates, and white papers.

SEO and Content Optimization:

• Optimize all content for search engines to improve organic reach.
• Conduct keyword research and use SEO best practices to increase traffic.

Content Strategy Development:

• Develop a content strategy aligned with short-term and long-term marketing targets.
• Collaborate with marketing and sales teams to create content that supports marketing campaigns and business objectives.

Analytics and Reporting:

• Analyze web traffic metrics and social media engagement to understand content performance.
• Adjust content strategy based on analytics and performance indicators.

Market Research:

• Stay updated with industry trends and content marketing best practices.
• Conduct regular competitor analysis to stay ahead in the market.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• ·Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our American client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data and utilizes AI, deep learning and NLP-driven proprietary algorithms to make data smarter and make raising growth capital, finding investment or acquisition opportunities, and managing a company’s cap table simple, efficient and intelligent.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Hi! We’re Smartsourcing, looking for a Talent Acquisition Intern who can work with us on-site!

Where?

Be a part of the Smartsourcing crew

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

RYANAIR ENGINEERING ARE RETURNING TO MANILA, PHILIPPINES!!

Are you an Aircraft Appearance Specialist looking to work in the United Kingdom and take your career to new heights?

Ryanair Engineering is going through an exciting expansion phase in preparation for fleet growth from 450 to 600+ aircraft by 2024 and currently seeking experienced Aircraft Appearance Specialists to join our team in the UK.

Enjoy a challenging and rewarding career with competitive renumeration, excellent personal growth and the opportunity to work with Europe’s largest and favourite airline.

WHO ARE WE LOOKING FOR:

We have opportunities across the UK for experienced staff in the following fields:

• Cabin Mechanics & Aircraft Appearance Specialists

Further information on these highly skilled jobs can be found here: http://careers.ryanair.com/engineering/

WHAT WE OFFER:

• Excellent Salary Conditions
• Unparalleled Progression Opportunities
• Fixed Roster Patterns
• Stable Employment
• EASA/CAA Part 147 Training Courses
• UK Visa Sponsorship

If you are a hard working Aircraft Appearance Specialist who strives to achieve excellence in your workplace, we look forward to hearing from you! Join our team and become part of an organisation committed to excellence in aircraft maintenance and safety.

To register your interest and receive further information about our Manila Roadshow, please submit your CV together with relevant documents via the application button below.

Applications close 30th January 2024

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.

• Creates and distributes offer letters
• Collects onboarding documentation and processes
• Coordinates with relevant stakeholders on changes to offer of employment
• Acts as point of contact for all questions related to pre-employment activities from candidates, recruiting, hiring managers and HR 
• Ensures compliance with all state and corporate regulations and laws
• Ensures strict adherence with standard protocols for electronic personnel file management and document storage
• Orders background checks, tracks completion, and assists in review and analysis of results 
• Prepares and communicates candidate background check clearances
• Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition 
• Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed
• Performs and tracks onboarding data entry for large volume of hires  
• Ensures accuracy of all data processed and entered in HR systems
• Engages and builds relationships with hiring team (hiring managers and recruiters)
• Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution
• Keeps oneself updated of current processes and incorporates documentation updates
• Supports selected simple process improvements to streamline processes  

We are currently hiring Customer Service Representatives to join our work from home team. In this role, you will have the opportunity to train onsite at our Cebu office before transitioning to remote work.

Responsibilities

• Handle inbound customer inquiries
• Assist customers in resolving product or service-related issues
• Provide accurate and timely information to customers
• Escalate unresolved issues to the appropriate department
• Maintain thorough and accurate customer records
• Deliver exceptional customer service in a professional and courteous manner

• With or without call center experience high school diploma or equivalent; additional education or training in customer service is a plus. 
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays. 
• Amenable to work on site
•  Must be fully vaccinated

• HMO Day 
• 1 Statutory Benefits
•  Paid Time-Offs

We are currently looking for highly motivated and dedicated individuals to join our team as Chat Support Associates. In this role, you will have the opportunity to earn as much as 18,000 PHP per month. Join us and become a valued member of our team!

Responsibilities

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• High school graduate, college undergraduate, or college graduate
• Prior experience in chat or customer support is an advantage
• Good communication and typing skills
• Willingness to work in a fast-paced environment
• Ability to multitask and prioritize tasks effectively
• Flexibility to work in shifting schedules, including evenings, weekends, and holidays

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

We are currently seeking highly motivated and skilled individuals to join our team as Chat Support Representatives. In this role, you have the opportunity to receive a high salary offer based on your skills and experience.

Responsibilities

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• At least a high school diploma or equivalent; additional education or training in customer service is a plus.
• Proficiency in typing and multitasking to handle multiple chat conversations simultaneously.
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

We are an offshore recruitment firm, expert in sourcing exceptional software developers in South America and filling operational roles in the Philippines. Our clientele primarily consists of founders of small to medium-sized software start-ups. We are now expanding our reach and seeking a Sales Representative who can help us explore and connect with other types of executives in different industries. This role is pivotal for those who excel in lead generation, appointment setting, and understanding diverse business needs.

Key Responsibilities:

1. Client Understanding and Diversified Targeting:

• Gain a comprehensive understanding of our current market - founders of small to medium-sized software start-ups.
• Research and identify other executive profiles in various industries who could benefit from our recruitment services.
• Develop strategies to appeal to these new segments without compromising our existing client base.

• Utilize creative techniques to identify potential clients beyond the software startup sphere.
• Implement multi-channel lead generation strategies, targeting a broader range of industries.
• Adapt communication strategies to resonate with different executive personas.

• Create compelling and tailored messaging for diverse executive profiles, highlighting our expertise in software development and operational staffing.
• Experiment with messaging formats and platforms to optimize engagement and response rates across various industries.

• Efficiently secure and schedule appointments with a more diverse range of executives.
• Manage communication, ensuring that the unique needs and interests of each industry and executive type are addressed.
• Collaborate closely with our recruitment team to prepare them for meetings with a more varied client base.

• Proven experience in sales, particularly in lead generation, appointment setting, and market expansion.
• Strong ability to adapt strategies to target different executive profiles and industries.
• Excellent communication, research, and analytical skills.
• Familiarity with the recruitment industry, especially in software and operational roles.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• A dynamic, inclusive, and growth-oriented work environment.
• Opportunities to innovate and impact our market expansion.
• Competitive compensation with attractive performance incentives.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: SEO Specialist
Schedule: Mon-Fri, 9AM - 5PM EST
Salary Range: $800-1,000
Benefits: TBD

About the Company:

An innovative platform dedicated to helping patients with endometriosis and chronic pelvic pain find compassionate and skilled experts.

About the Role:

The ideal candidate will be responsible for executing various tasks related to search engine optimization (SEO), including keyword research, competitor analysis, content audits, and more. The SEO Specialist will play a crucial role in enhancing our online visibility and driving organic traffic to our website.

Responsibilities:

• Conduct thorough keyword research to identify relevant and high-performing keywords for content optimization.
• Analyze and optimize page one headings on Google to improve visibility and click-through rates.
• Perform audits of competitor content to identify strengths, weaknesses, and opportunities for our content strategy.
• Develop and maintain content calendars to ensure a consistent and strategic approach to content creation.
• Create content outlines and briefs based on Google Page One SERP analysis to guide content creation.
• Implement on-page SEO strategies to optimize web pages and blog posts for search engines.
• Execute on-page SEO techniques to enhance the overall website performance and visibility.
• Conduct thorough backlink audits to identify and address issues, ensuring a strong and high-quality backlink profile.
• Monitor and track keyword performance to assess the effectiveness of SEO strategies and make data-driven adjustments.
• Generate regular reports on website rankings and organic traffic, providing insights and recommendations for improvement.
• Undertake additional tasks and projects related to SEO

• Has a solid working experience with SEO
• Proven experience planning and implementing successful SEO campaigns.
• Working knowledge of Google Analytics and other SEO tools
• Strong analytical, communication, and problem-solving skills.
• Highly organized and a self-starter

As a Talent Assessor, you will evaluate and assess the candidate pool for a designated functional area of the client’s organization with the aim of achieving high quality and timely filling of roles.  Using the client’s Applicant Tracking System (ATS), you will work closely with the on-site Recruitment Relationship Manager to manage those roles with high volume response.

Your duties may include, but are not limited to:

• Review applicants that apply to the client’s ATS for specified positions.
• Create a short list of candidates and present to the Recruitment Relationship Manager.
• Follow defined phone screen templates for designated roles and qualify candidates for fit against the defined competencies and criteria for the role. 

• Develop an effective compelling story to sell the job and client company to prospective candidates.
• Assist with the interview scheduling process where necessary including gathering the candidate’s availability and confirming the interview date, time and location.
• Update the candidate’s details and status in the client’s ATS in a timely and accurate manner following the defined process steps.

• Daily reconciliation of all Network Partner and house bank account statements and VPL’s Admin systems and to ensure the integrity and accuracy of the upload – All items to be cleared same day

• Reconciliation of transactions in Seg Liquidity/EP Central 250+ accounts – Ensuring no items age without clear resolution plan

•  Ensure all reconciliations have been consolidated each day into Summary document.

• Log all non-reconciling items to ensure they are communicated via Email/Saleforce to the relevant department for investigation or correction whilst remaining responsible for effective resolution.

• Ensure all unapplied debits are applied daily and ones that cannot are investigated and escalated.

• Overdue debit reporting actioned daily to support Payment Operation with potential delayed payments.

• Support the evolution of tools and processes to ensure that an integrated service is provided.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Recruitment Specialist to support our continued growth by identifying talent, confidently and knowledge equipped in managing stakeholders, contributing to Recruitment's development and much more.

You may be who we need! 

What will your normal day look like?

The Recruitment Specialist is responsible for the full recruitment life cycle which includes, but is not limited to - Talent Acquisition, Full On-boarding Life-cycle, Sourcing, Screening, Test administration, Management of Retention and Attrition, Market Research for further growth and alignment.

We need someone who is:

• Driven in achieving goals and targets
• Analytical in actions ensuring all bases are covered
• Culturally aligned to our TSA Ways
• Able to work independently and with a group of high performing individuals 
• With excellent interpersonal and management skills that allows for collaboration, candidate and stakeholder management skills
• Resilient and able to operationalize criticism and recommendations

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  Medical Billing Specialist 

Salary Range:  USD 900-1500 /month

Working Schedule : Monday to Friday 9:00 AM to 5:00 PM EST | 10:00 PM to 6:00 AM Manila Time 

ABOUT THE COMPANY

The company provides individualized services to individuals diagnosed with Autism Spectrum Disorders and other developmental disabilities. 

Responsibilities:

• Responsible for verifying and posting charges, include working denials and rejections.
• Manage enrollment, management, claim submission, and payment posting of patient assistance programs.
• Responsible for posting and monitoring payments from patients and third-party payers.
• Research and correct all insurance denials.
• Verify and obtain required pre-certifications, pre-authorization, pre-determinations or other required notifications from third-party payers.
• Identify delinquent accounts for enhanced collection activities and/or follow-up.
• Perform collection actions, including contacting patients, insurance companies, and/or patient assistance programs by telephone and/or letter and resubmitting claims, as necessary.
• Follow up on unpaid or improperly paid claims as necessary.
• Check and resolve tasks assigned through email, EMR, and other internal communication channels.

• 5+ years of medical billing assistant
• Tools: Google workspace, Microsoft Excel(required) Trello (peferred)
• Must have experience using any CRM tool
• Good written and verbal communication skills

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you a problem solver and enjoy AI technology with a passion for project management? Do you have experience in product support or service desk? If so, we have an exciting opportunity for you to join our valued client, a B2B technology company based in Melbourne, Australia. 

We are seeking a PRODUCT SUPPORT SPECIALIST to help manage the software development workflow for our groundbreaking insights tech platform. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

The PRODUCT SUPPORT SPECIALIST is pivotal in managing support tickets for users of our platform. You will run flight control for customised platform management, making sure tickets are prioritised and delivered on time and to spec. 

Problem solving, identifying objectives, key resources and potential blockers are key. 

To deliver this effectively you need to learn the platform and provide first level support where appropriate and to escalate tickets for assessment by the broader technical services and developer team. You will work with stakeholders including research consultants, product developers, marketing, product designers and technical writers. 

RESPONSIBILITIES 

• Triaging tickets using Jira 
• Assisting internal and external customers with technical enquiries and requests 
• Identifying customer issues, logging and fixing problems 
• Setting clear direction for the developer team based on the specification and the objectives of the engagement 
• Briefing developers and technical services resources on projects and tasks using Jira and Confluence 
• Communicating with stakeholders 
• Removing blockers / impediments to the work 
• Identifying if projects are heading off track and taking the appropriate action as a result 

• Working with senior management on prioritisation 
• Maintaining documentation and knowledge base 

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• At least 5 years of relevant experience in project support, Customer Training or Service Desk environment. 
• Must be tech-savvy and work with stakeholders including research consultants, product developers, marketing, product designers, and technical writers. 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 

• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Being fully present in the moment, cultivating mindfulness, and finding joy in the present, encourages you to appreciate each moment and find balance in your lives. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  acteristics protected by applicable law.

Position : Ads Specialist

Working Hours : 40 hours per week CST
Salary Range : $900-$1500

Duties and Responsibilities:

• Funnel Development and Optimization:
  - Design, implement, and optimize end-to-end marketing funnels across paid search, social and programmatic campaign management to drive lead generation and customer acquisition.
• Collaborate with cross-functional teams to align funnel strategies with overall marketing and sales objectives.
• Paid Search, Social, and Programmatic Campaign Management:
  - Develop and execute paid search campaigns using platforms such as Google Ads-Plan, implement, and optimize paid social media campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter.
• - Utilize audience segmentation and targeting strategies to maximize campaign effectiveness.
• Conversion Rate Optimization (CRO)

• Implement and oversee A/B testing initiatives to optimize ad creatives, landing pages, and other elements of the funnel.
• Work closely with the design and development teams to enhance user experience and conversion rates

• Performance Analysis and Reporting:

• Generate regular and ad-hoc reports on funnel performance, providing actionable insights and recommendations.
• Utilize data analysis to measure the impact of paid campaigns on lead quality, conversion rates, and overall marketing ROI.

• At Least 3 years of experience in the same role
• Experience in Google Ads, Google Analytics, Meta/Facebook Business Manager, Linkedin Campaign Manager, Hubspot
• Someone who has an experience in creating of reporting dashboards
• Experience in any Competitor analysis tools (analyzing performance vs. competitor ads)

Talent Outsourcing Channel Solutions is a leading outsourcing company that specializes in providing exceptional customer service and technical support solutions. We are currently seeking dedicated and skilled Technical Support Representatives to join our dynamic team. As a Technical Support Representative, you will play a vital role in ensuring customer satisfaction through excellent technical assistance and problem-solving.

Responsibilities

• Provide prompt and efficient technical support to customers via phone, email, and chat
• Troubleshoot and resolve technical issues related to software, hardware, and network connectivity
• Assist customers in setting up and configuring their devices and software applications
• Document all customer interactions and solutions accurately and comprehensively in the system
• Collaborate with cross-functional teams to escalate and resolve complex technical issues
• Stay up-to-date with the latest product updates, technological advancements, and industry best practices
• Ensure high levels of customer satisfaction and retention through excellent service

• Minimum high school diploma or equivalent; additional education or training in customer service or related field is a plus
• Prior experience in a technical support or customer service role is highly preferred
• Strong problem-solving skills and ability to troubleshoot technical issues effectively
• Excellent verbal and written communication skills
• Ability to work in a fast-paced and team-oriented environment
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

This is an opportunity to join our rapidly growing team in British Columbia. We are a rapidly growing business within the e-commerce industry focusing on buying, selling, and launching brands and products on Amazon.  Over the last few years, we have grown at an average rate of 30% each year. This newly-created position will be an integral part of our team as we embark on the next phase of our growth.

Work Schedule:
Tuesday to Saturday, 2AM to 10AM Philippines Time

Key Responsibility:

• Set the KPI’s for traffic, sales, and profit per product.
• Create a dashboard that allows any member of the team to quickly analyze whether a product is performing poorly, average, or great.
• Analyze the Daily Sales Tracker, 7 day trend, GAP Analysis, Keyword Rank Tracker, Brand Analytics, Product Opportunity Explorer and any other tools/datasets related to the performance of products live on the Amazon platform.
• Create clear and achievable action plans for increasing revenue and profit per SKU based on the data observed.
• Intimately understand the performance goals of each product
• Maintain a dashboard/scorecard for all products live on the Amazon platform that clearly outlines the success or failure of a product
• Work closely with the PPC Manager during product launches and provide them with the necessary data needed to make optimal changes to the PPC Strategy
• Determine when a product should be discontinued and that capital be reinvested into other products
• Update products on Amazon via flat file and/or the Edit Inventory page with the necessary changes to boost SKU performance
• Liaise with the Brand Management team to deliver potential action plans for the upcoming week/month/quarter.
• Create design briefs for listing copy that is best fit for the product based upon your research of other successful products.
• Create design briefs for graphics/photography that is best fit for the product based upon your research of other successful products.
• Maintain internal processes/SOPs/systems that can be duplicated when additional SKU Optimization Specialists are needed
• Work with other SKU Optimization Specialists as applicable

• Must be detail oriented and analytical with proven performance marketing/ conversion rate optimization (CRO) experience and results.
• A keen understanding of all datapoints pertaining to SKU performance and how to determine what actions can be taken to improve those metrics
• Highly organized
• Ability to create excel reports/templates/pivot tables
• Excellent proficiency in English (Both spoken and written).
• Ability to plan and execute strategies independently that align with the organization’s goals and objectives.
• Proficiency in Asana, Slack, Excel, Google, Office, Loom.

• Work from home