Airport IT Support Analyst
bout the ideal candidate:
◦ Proficient/Fluent in English - Verbal and Written
Education:
◦ Degree in IT or computer science/engineering and/or relevant work experience.
◦ Certification in IT Systems and ITIL Fundamentals is a plus.
Functional Skills:
◦ Strong command of spoken and written English. Other languages are beneficial.
◦ Structured and clear written and verbal communication.
◦ Flexibility to work on multiple projects simultaneously and adjust to changing
requirements.
◦ Problem-solving approach with the ability to find alternative solutions.
◦ Able to understand customers’ needs and resolve conflicts.
◦ Flexibility and desire to work in a multicultural environment.
◦ Availability to work on day shifts, weekends, and holidays as part of a global follow-the sun support team.
Personal Skills:
◦ Analytical, methodical, and structured
◦ Attention to detail
◦ Team player
◦ Excellent organization skills
◦ Excellent interpersonal skills
◦ Proactive and quick in action
◦ Willing to embrace change
IT experience, skills, or knowledge of:
◦ Windows server operating systems. Linux is a plus.
◦ Virtual machine solutions such as VMware, Citrix.
◦ Machine duplication and imaging.
◦ Remote management and deployment software. Altiris is a plus.
◦ Network assessment, and troubleshooting.
◦ Databases and database engines. SQL and Splunk are a plus..
◦ Understanding on batch file, powershell scripts are a plus
◦ Training delivery experience.
◦ Airport IT or airport operation background is a plus.
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
