Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.

• Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.

• Identifies and documents business strategies, objectives and drivers.

• Analyzes and documents business processes and metrics, and identifies improvement opportunities.

• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.

• Re-engineers processes to deliver greater effectiveness and efficiency.

• Identifies/documents how applications and systems interact to support business processes.

• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.

• Uses knowledge of systems and industry requirements to develop or modify complex information systems.

• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Ensures that the changes made by programmers are correct. Conducts tests using client data to be certain client needs will be met. Verifies through testing that changes made by programmers to one part of the application do not impact other parts. Reports and reviews testing results.

• Trains internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.

• May mentor, guide, advise and or check the work of less experienced Business Systems Analysts.

• Considers the business implications of the application of technology to the current business environment.

• Performs other related duties as required.

WHAT YOU WILL BRING:

• Must have skills/experience: Solid experience in Business / Systems Analysis and ServiceNow domain experience

• Nice to have skills/experience: Banking domain experience

• 5-8 years relevant work experience

• Hybrid setup and must be willing to report to the office twice a week. Office location is Ecoplaza Bldg, Magallanes, Makati City

• Must be willing to work on a night shift (9:00pm to 6:00am Manila Time - Weekdays)

• College Undergraduates and Non-Bachelor Degree holders with relevant skills/experience are welcome to apply

• Knowledge of FIS’ products and services (trainings and orientation will be provided)

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development)

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization

• (e.g., executive, management, individual contributors)

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Excellent analytical, decision-making, problem-solving, team, and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Is resourceful and proactive in gathering information and sharing ideas

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements:

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired. 

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The Inventory Accounting Analyst is responsible for managing the inventory accounting functions of U-BIX Corporation. This role involves ensuring the accuracy and integrity of inventory records, analyzing inventory transactions, reconciling inventory accounts, and supporting the month-end close process.

Key responsibilities:

• Review and analyze inventory transactions to ensure accuracy and completeness
• Perform regular inventory reconciliations to identify and resolve discrepancies
• Assist in the preparation and analysis of inventory-related financial reports
• Collaborate with cross-functional teams to improve inventory control processes
• Support the month-end close process by preparing and posting journal entries
• Assist in the implementation and maintenance of inventory management systems
• Conduct periodic physical inventory counts and ensure proper valuation of inventory

The ideal candidate for this position has strong analytical skills, attention to detail, and a solid understanding of inventory accounting principles and practices.

• Bachelor's degree in Accounting, Finance, or related field
• At least 2 years of experience in inventory accounting or related role
• Proficiency in Microsoft Excel and other accounting software
• Strong analytical and problem-solving skills
• Excellent organizational and time management skills
• Ability to work independently and collaboratively in a team environment
• Knowledge of inventory management systems and procedures

ONLY OPEN TO FILIPINO CANDIDATES

Position: Data Analyst
Company/Client: Oma's Pride
Company Website: http://omaspride.com
Work Hours (Client): 8 am to 5:30 pm EST, 1 hour break, Mon. - Fri.
Work Hours (MNL): 9 pm to 6:30 am MNL, 1 hour break, Mon. - Fri.
Holidays: Independence Day, Labor Day, Thanksgiving Day, Christmas Day, New Year’s Day.
Pay Range: $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD


Company/Client Overview:

Oma’s Pride is a 4th generation family owned and operated premium natural, raw pet food manufacturer. A trailblazer since the the 1990’s in feeding raw, and maintaining as one of the best quality food one can feed their pets, Oma’s Pride is scaling at a rapid pace in the e-Commerce, wholesale, distribution, and retail channels. At such rapid scaling with a lean team it requires unique talent to assist in this exciting period of growth, and that’s where you come in.

The ideal candidate is one that is data-driven, adaptable, organized, and is a go-getter. This candidate will be working closely with the Technology and Finance teams. This ideal candidate has the knowledge and experience working with large data sets utilizing spreadsheet functions and macros, is able to effectively report and communicate in professional, detailed, and concise manner across internal members and to partners.

Duties and Responsibilities:

1. Project Management Assistance and utilizing PM tools to track deadlines and deliverables. 

2. Create and maintain financial audits and reporting

• Sale refunds, chargebacks, and credits to identifiy mistakes 
• Weekly sales scorecard per channel to compare costs and revenue and identify gaps. 
• Routined monthly data entry from various sources for already built models 
• Inventory reporting 

3. Write professional emails and correspondence to clients, partners, and internal team members. 

4. Maintain clear and effective communication to ensure tasks are completed in a timely manner

Minimum Requirements:

• At least 2-3 years of experience as a Data Analyst
• At least 1 year of experience in Project Management.
• Ability to organize tasks, manage priorities, and ensure multiple projects are on track and meet deadlines.
• Strong written and verbal communication skills for effective collaboration and follow-up.
• Google Suite experience is required with knowledge of building tables, graphs, formulas, and data validation.
• Strong knowledge of financial reporting and analysis.
• NetSuite experience is strongly preferred, but open see if experience in other ERPs are transferable.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Ability to work confidentially.

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.

• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements:

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired. 

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

**LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES**

Job Title: Equity Analyst
Working Hours: M - F 9 AM-5 PM EST for training; flexible after training
Salary: $1,000-$1,800 per month

Company Overview

We are a platform for financial data, company-specific metrics, company research, and beautiful data visualizations for investors.

About the Job

As an Equity Analyst, you will be responsible for analyzing and interpreting market trends, financial statements, and economic reports to provide valuable insight into the performance of a company's equity. You'll also help identify investment opportunities, develop financial models, and conduct research to support our client's investment decisions.

Responsibilities

• Analyze financial statements, balance sheets, and income statements to provide valuable insights to clients
• Data entry
• Data management
• Analyzing and compiling public company financial data
• Keeping our database up to date on a quarterly reporting basis
• Processing customer company or data requests
• Understanding and updating company data if and when financial reporting changes

• Has Minimum 2 years of experience in equity analysis or a related field
• Proficient with Google Workspace and Microsoft Office
• Has a background in Finance and Accounting
• Ability to work independently and in a team-oriented environment
• Strong attention to detail; and ability to manage multiple priorities
• Background in finance and accounting, preferably in financial reporting, financial analysis, and/or equity analysis
• Strong attention to detail and ability to take initiative

WHAT IS YOUR ROLE

As a Technical Recruiter, you are responsible for assisting with our most important asset: our people. These duties include sourcing qualified candidates through different channels and platforms, conducting initial screening and interviews, maintaining applicant databases, and arranging final interviews with the Hiring Managers. As a technical recruiter, you are expected to further improve the planning and recruitment strategies to meet the needs of our growing organization. You will also provide support to your other team members.

WHAT WILL YOU DO

• Client Management:
• Schedule and conduct job intake meetings for all requests.
• Sit down with stakeholders to do monthly account health checks, building rapport and trust with the hiring team.
• Educate the stakeholders on the TA process.
• Understand all requirements by consistent sync up and immersion with hiring managers.
• Building knowledge and understanding of a variety of roles in order to take job requirements and effectively qualify, screen, and shortlist applicants
• Coordinate with stakeholders to forecast department goals and hiring needs
• Headhunt amazing IT and Engineering candidates for upselling to clients, using the MPC program.

• Candidate Management:
• Manage all recruitment channels (referrals, headhunters, online channels) and, if needed, research and recommend new sourcing channels/methods.
• Perform networking activities to promote Boldr and open roles.
• Perform and record general assessment and initial and behavioral interviews.
• Manage candidate interview schedules with the hiring team.
• Contacting past applicants for new job opportunities.
• Perform pre-screening calls to analyze applicants’ abilities.
• Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions).

• Administrative and Miscellaneous:
• Manage and maintain recruitment databases/trackers.
• Prepare reports to clients and leads as necessary.
• Undertake an in-depth review of current selection methodologies, making recommendations for, and implementing change.
• Reviewing online portfolios and resumes to pre-screen candidates.
• Training.

YOU HAVE…

• At least 3 years of solid technical recruitment background.
• Preferably with a Targeted Selection certificate, or any equivalent certification.
• Preferably with experience in outsourcing, start-up, staffing, or tech company.
• Ability to Xray search, boolean search, and headhunt in other unique ways.
• Excellent written and verbal communication skills.
• Worked in IT positions ranging from mid-tier to high-tier niche positions.
• Intermediate skills in cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.
• Adept at using different sourcing techniques and platforms.
• Negotiation skills.
• Preferably can coach/teach how to do technical recruitment
• Excellent analytical and Critical thinking skills.
• Organizational skills.
• Intricate knowledge of Information technology and engineering industries.
• Relationship Management Skills.
• Project management skills.

• Law Benefits
• Hybrid set up
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The Senior Internal Audit (IA) Data Analyst (DA) will primarily be responsible for leveraging data analytics and automation to enhance the efficiency and effectiveness of Arch’s internal audit / SOX work and continuous monitoring efforts. The candidate will also have responsibilities in addressing ad-hoc analytics requests, which may come from the IA Leadership Team. The candidate may also support and participate in audit / SOX work. This role reports to the Manager of Data Analytics in Internal Audit.

The ideal candidate will be located on the East Coast.

Responsibilities

Automation Initiatives: Identify opportunities and lead efforts to automate aspects of IT audit, business audit, and SOX work, reducing manual effort and enhancing coverage and accuracy.

Data Analytics & Insights:

• Utilize data analytic tools, programming languages, and big data technologies to identify, extract, transform, and analyze complex datasets for audit and SOX purposes.
• Identify trends, patterns, and anomalies, and translate these insights into actionable recommendations for the IA team and / or stakeholders.

Data Visualization: Design and create compelling data visualizations to facilitate decision-making and communicate findings effectively for both technical and non-technical audiences.

Collaborative Teamwork: Work closely with audit / SOX teams, IT professionals, and business stakeholders across the organization to understand their analytics needs and deliver tailored solutions.

Modeling & Forecasting: Apply statistical and machine learning techniques to build predictive models.

Training & Knowledge Sharing: Stay up-to-date with the latest analytics trends, tools, and industry best practices to ensure that the organization remains at the forefront of data-driven decision-making.

Ad-Hoc Analysis: Respond to requests for specific analyses from various departments as needed.

Senior Business Analyst, Salesforce is responsible for supporting the reporting and analytics function of Business Development, Lead Management and the Marketing team.

Your main area of focus will be to manage the database source for the all users and in building a complete picture of all activities within the CRM, ensuring our CRM (Salesforce) is the one-version of the truth for all data across BD and Marketing. A clean CRM with good data will help to reach our company’s revenue goals.

Responsibilities

• Partner with BDE, ISRs and Lead management for activities to ensure accuracy of data in AGS 360.
• Develop and maintain strong relationships with BD Team within assigned region by being tightly aligned with the target accounts, activity, and goals.
• Assist in database mining, Accounts management and database clean ups.
• Assist and guide Lead gen associates in gathering requested data, intelligence and relevant information as exported from the SF database.
• Assist in report and dashboard creations, exports and imports requests from stakeholders for relative BD, Marketing or Lead Management consumption.
• Monitor and report on data quality, finding ways to improve this through clear data definitions, process definitions and guidelines.
• Work with stakeholders to gather detailed requests for improvements or changes to the systems
• Partner with relevant stakeholders such as the AGS 360 Admin team and BD Specialist for platform related innovations, enhancements, and projects.
• Support inbound lead management activities when required.
• Manage Employee Access in Salesforce such as New user account creation, deactivation, re-allocation, assigning access levels, etc.
• Partner with BDE and ISRs for activities related to tools usage and management.
• Assist in Salesforce Dashboard management, clean ups, reviews, and other reporting tasks as needed.
• Managing Salesforce database by Creating/Updating/Deleting/Merging Salesforce records
• Create automations in Salesforce via Process Builder/Workflow/Flow
• Manage 3rd party integrations such as Tableau CRM, Hubspot, D&B Hoovers
• Create validation rules and layouts inside Salesforce.
• Create automations, process improvement processes and innovations within SF to improve business processing and improve user experience.
• Manage, action and status assigned tickets and requests by stakeholders in a timely manner.
• Monitor Salesforce new functionality releases which would be beneficial to the company.
• Meet with stakeholders to gather requirements and propose an optimal solution using Salesforce.
• Create and manage email alerts either via condition or frequency.
• Troubleshoot issues in Salesforce such as Automation failures, user issues or within capability troubleshooting.
• Assist AGS360 Salesforce team, Marketing team, Business Development team, Lead Management team with within scope ad hoc tasks such as DB builds, report setup, upload and exports, modification and basic new user trainings.
• Performs other related duties and tasks defined by the team on a case-to-case basis (within scope)

Job Title:

Job Type:

Experience Required:

Education Required:

Travel Requirement:

Are you curious, motivated, and forward-thinking? At FIS, we value diversity and believe in creating an inclusive and supportive work environment. We invite individuals from all backgrounds, including elderly, refugees, people with disabilities (both visible and invisible), LGBTQIA+ individuals, veterans, and more to apply. We are a team that is open, collaborative, entrepreneurial, passionate, and above all, fun!

What you'll be doing:

• Implementing and monitoring Windows Patching processes in different environments
• Identifying and resolving system problems, completing audits, and implementing improvements
• Working with project managers, account managers, and relationship managers to enhance support services and resolve client escalations
• Collaborating with other client support managers to drive process and productivity improvements
• Leading the development of client support programs and process enhancements to improve external customer service
• Monitoring and reporting key performance indicators on a daily, monthly, and yearly basis
• Performing other related duties as needed

What you bring:

• Knowledge and experience with Windows operating systems and related hardware and utilities
• Familiarity with management reporting, operational procedures, and management information systems
• Excellent verbal and written communication skills, catering to technical and non-technical audiences
• Strong decision-making, problem-solving, team-building, organization, negotiation, conflict management, and time management skills
• Ability to effectively negotiate and handle complex, confidential, and sensitive information
• Capacity to work closely with executive management, providing essential information and making recommendations
• Willingness to share technical and industry knowledge and expertise with others

What we offer:

• A competitive salary and comprehensive benefits package
• A positive and motivating work environment with dedicated and supportive colleagues
• Various career development tools, resources, and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

Sourcing Model

Recruitment at FIS primarily works on a direct sourcing model. We do not accept resumes from recruitment agencies that are not on our preferred supplier list. FIS is not responsible for any related fees for resumes submitted through agencies or any other third parties.

#pridepass

Your job is to help the company deliver better products by conducting regular evaluation and testing of our software from an end-user perspective. Your output will contribute towards improving existing features and developing new feature ideas for potential implementation.

Responsibilities:

• Understand how end users are interacting with our various products and use this knowledge along with your user testing and usability experience to question and identify defects and improvements
• Conduct regular testing for user experience, ensuring that users are learning and using our interfaces more quickly and effortlessly; report test findings to Product and QA teams
• Look into various blockers for conversion and propose improvements
• Work with analysts to determine baseline for task success rate, time on task, user error rate, and others; conduct analysis and testing in order to help us improve performance based on these measures
• Ensure user journey meets business & customer standards, highlighting issues or improvements during requirements / testing phases  
• Work collaboratively with various stakeholders to meet the needs of customers, contributing domain knowledge and ideas that will help us develop better features for customers.

• At least 3 years’ experience as a UX tester/analyst.
• Creative and tech savvy
• With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great
• Passionate about UX and quality
• Proactive and a great communicator

Conduct industry and market research for global pharmaceutical and life science industry;

• Support investment banking transactions including: pitchbook preparing, roadshows, due diligence, business/asset valuation, investors relations, etc.;
• Business development activities to support for global client expansion;
• Publish industry reports (for analyst position only)

You will

• Work with top global entrepreneurs, venture capitalists, bankers etc.;
• Develop insights on key trends and life science technology;
• Gain exclusive working experience on licensing, M&A and investment advisory;
• Participate in regular training and team building.

• Excellent communication skills in English, both written and verbal;
• Medical professional or medical background is preferred;
• Overseas education background or working experiences is a plus;
• Strong attention to details with well-developed analytical skills.
• Efficient with data-driven research and report writing;
• Passionate and knowledgeable about life science, venture capital and M&A

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

The Accounts Receivable Analyst (ARA) is responsible for all customer accounts being kept current and paid within payment terms. The position consists of a variety of financial, clerical, and administrative duties including, but not limited to preparing initial and follow-up letters, collection calls to clients, data entry and resolving routine problems. This position interacts regularly with both external and internal customers. Under general supervision, the ARA will organize a recovery system and initiate collection efforts of all delinquent customer accounts.

KEY JOB RESPONSIBILITIES

• Prepare statements of account, invoices, and credit memos.
• Process and record AR transactions in the Oracle system.
• Work with the collections/treasury department to review accounts and client payments.
• Monitor outstanding invoices and follow up due accounts.
• Communicate with customers to resolve discrepancies and billing issues.
• Process accounts and incoming payments in compliance with financial policies and procedures
• Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data.
• Perform monthly AR reconciliations.
• Initiates internal control systems and methodologies for continuous improvement.
• Performs other duties assigned by the immediate superior.

MINIMUM QUALIFICATIONS

• Degree in Accountancy/Business Course (Certified Public Accountant is an advantage)
• At least 2 years relevant work experience in Accounts Receivable functions
• Computer literate (MS Office Applications)
• Experience in handling computerized accounting system preferably Oracle
• Willing to work flexible working hours.

COMPETENCY

Core Competency

• Excellent verbal and written communication skills. Can speak English fluently.
• Good interpersonal skills and ability to easily relate with people in various levels of organization.
• Strong planning, organizational and analytical skills
• Accuracy and attention to details
• Take initiative and make improvements.
• Cooperates and collaborates with colleagues.
• Good sense of professionalism and confidentiality

Functional Competency

• In-depth knowledge of the entire Accounts Receivable functions.
• Comfortable reviewing invoices and meeting professional advisors and auditors.
• Keen on details and ability to explain them.
• Ability to execute financial controls.
• Abreast with government and industry practices
• Ability to comply with all legal and regulatory requirements

What will you contribute?

The Senior Technical Support Engineer also uses their technical expertise to assist functional consultants on a as needed basis. At times, this role may be called upon to do testing on beta deliveries or fixes before they are released to customers or be requested to go on site to handle issues on the client’s premises.

Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:

• Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs

• Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments

• Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams

• Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client’s satisfaction and product quality

• Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported

• Validate defects thoroughly by ensuring that the described scenarios are fixed

• Build and provide simple scripts with the assistance of senior colleagues when necessary

• Write technical specifications and best practices documentation

• Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed

Required Experience:

• University degree in Computer Science, Mathematics, Business IT or related major

• Very good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse)

• SQL/ Java/ C#

• Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows)

• Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plus

• Excellent written and verbal communication in English

• Analytical abilities, attention to detail, stability, responsibility as well as customer focus

• Ability to work independently as well as part of a customer facing team

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The above statements describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.

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The Marketing Associate in this role is accountable for the support of the client-marketing / client-facing activities (B2B) in the Philippines including events and roadshows planning and execution (30% of capacity), and for the support of the Head of Marketing for Regional Southeast Asia (Indonesia, Philippines, Vietnam, Myanmar and Cambodia) for the cluster-wide reporting of all marketing services, affluent and cross-border activities (70% of capacity)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Salary: P30,000 to P45,000 (Monthly Package)

Shift: Rotating Schedule

What are we looking for?

Skills Required

• With 1.5+ years of experience in a service desk environment
• Knowledge of supporting Microsoft technologies, including MS Office suite, Exchange Office 365, and Windows 10
• Ability to support networking issues including cabling and wireless, remote access connectivity (VPN), IP telephony and mobile devices
• Exposure to Ticketing Tools and Active Directory
• Excellent technical and troubleshooting skills

Nice to Have:

• Exposure to Servicenow, Salesforce, Share Point and Point of Sales (POS)
• Familiarity with ITIL Foundation
• Knowledge of the Retail Industry

 What will you do?

• Delivering first level support in a Service Desk environment. Handle calls professionally, courteously, and effectively, adhering to standard procedures. Address intermediate technical issues based on experience and expertise
• Manage application deployment using approved software tools.  Ensure strict compliance with licensing and maintain accurate inventory records
• Own incidents and requests until resolution, keeping customers informed and collaborating with relevant teams for solutions
• Handle intermediate-level administration for all systems, including VPN support and phone/voicemail management. Address information security threats and guide junior staff in security administration across various platforms
• Recommend and schedule hardware and peripheral improvements, upgrades, and repairs
• Ensure hygiene of incidents and requests in the CWR’s incident management system, adhering to all quality and regulatory standards
• Ensure all relevant processes within the responsibility area are well-documented and current

 Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage, and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

The client is an Australian company operating a chain of retail pharmacies both locally and internationally generating billion dollars in revenue. The company is one of Australia's largest pharmacy retailers with over 500 stores in Australia and employs over 20,000 staff.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

JOB DESCRIPTION

The People and Culture Advisor plays a vital role in fostering an environment where our people thrive, and our organization excels. The mission of the P+C Advisor is to provide a seamless and delightful employment experience for our workforce, and to champion the well-being and professional growth of our employees.

Reporting to the People & Culture Lead, this role will be involved in responding to day-to-day P&C queries, supporting processes, administration and systems to provide an amazing employee experience. You will support onboarding, learning and diversity, recruitment and contribute to a positive workplace culture that supports the overall success of our organization.

As P&C Analyst, you will be responsible for:

• Facilitating the onboarding process for new hires, ensuring a smooth integration into the technology consulting environment
• Act as a point of contact for employee inquiries and concerns, providing timely and appropriate resolutions.
• Being a culture champion and striving to foster a positive and collaborative team culture
• Support HR initiatives aimed at fostering a positive and inclusive workplace culture.
• Assist in organizing team-building events and initiatives
• Coordinate and track professional development initiatives, including technical training programs and certifications.
• Provide administrative support to the HR team, including scheduling meetings, preparing reports, and managing departmental documentation.
• Utilize HRIS tools to maintain and update employee records, ensuring data accuracy and compliance.
• Generate reports and analytics to support HR initiatives and decision-making.
• Stay informed about changes in employment laws and regulations, ensuring the company's HR practices remain compliant.
• Assist in managing relationships with external vendors and suppliers.
• Own company Merchandise ordering
• Own organisation of company awards (ordering and delivery) and company wide events

Position : Accounting Operations Analyst 2

Working Hours : 8:30 AM to 5:00 PM US Pacific Time (PST)

Duties and Responsibilities:

• Maintain accounting and financial files, including financial workbooks, property spreadsheets, and trackers
• Work with Property Managers, Asset Managers and other accountants to enter information into financial workbooks
• Assist with monthly reporting process
• Check emails daily (manage personal inbox, accounting inbox)
• Perform other duties as assigned
• Analyze financial data and provide support for accounts payable and accounts receivable processes, including A/R analysis, collections, and vendor inquiries.
• Update ACH information and assist with tenant billings as needed.
• Preparing balance sheet reconciliations and budget-to-actual explanations, creating invoices and
  posting charges to tenant ledgers
• Provide support for month-end, quarter-end, and year-end close and reporting, including
  generating, modifying, preparing, and formatting monthly financial reports for the company properties
• Maintain accurate and organized documentation in electronic filing systems, including
  maintaining the Accounting Dropbox folder hierarchy and integrity.
• Collaborate with internal and external stakeholders to resolve issues and address inquiries in a
  timely manner.
• Work on ad hoc projects and initiatives as needed, including projects where there may be
  ambiguity or which do not have clearly established processes to reference
• Maintain and update accounting and financial information in the prescribed standards and
  systems
• Flexibility to support several different teammates within the Property Accounting department
  and to prioritize and balance different responsibilities
• Effectively and clearly track and communicate the status of workflow tasks to supervisors
• Prepare journal entries (tenant charges, receipts, payables, accounting-related journal entries or
  reclasses) within our accounting system, including providing adequate supporting
  documentation.
• Set up financial and accounting information

• Bachelor's degree in finance or accounting.
• CPA is preferred.
• 2+ years of relevant experience in finance, financial operations, accounting, or related field.
• Strong knowledge of debits and credits and bookkeeping entries
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Strong Microsoft Excel skills
• Accounting system experience preferred
• Proficient in other Microsoft Office programs: Word and PowerPoint.
• Excellent English verbal and written communication skills.
• Team player who is organized, proactive, and works well with others
• Comfortable working in a high-growth organization with a sense of urgency

Salary: P160,000 to P200,000 (Monthly Package)

Shift: Monday to Friday (09:00 AM - 06:00 PM, AU VIC Time)

What are we looking for?

Skills Required:

• At least 5 years in Configuration Management Database – ideally Retail Industry exposure.
• IT Infrastructure technical experience specifically:  ServiceNow Platform, experience in Correlating Data in ServiceNow Database, Store Solutions, Security and redundancy, Large scale, complex and distributed business environments.
• Expertise in Windows desktop and server technologies including Desktop Applications.
• Appropriate tertiary qualifications.

Nice to Have:

• Relevant Certifications: ServiceNow System Administrator, ServiceNow Certified Implementation Specialist – ITSM, Discover, service Mapping
• MCSA, RHCSA, OCP (Microsoft/RedHat/Oracle), CCNA or equivalent
• Print Technologies
• Remote Support
• SOE Design, development and deployment
• Mobility i.e. Blackberry, BES, IPhone, ActiveSync, Portable Data Terminals
• Microsoft Exchange, LANDESK (or equivalent), Active Directory

What will you do?

• The CMDB technical lead is the technical resource defining and owning the Configuration Management Database (CMDB) platform.
• Defining requirements and creating a CMDB blueprint. Ownership, maintenance and enhancement of technical platform and processes and all related documentation such as but not limited to service and data models.
• Selecting tools to support the configuration management process.
• Constructing, populating, federating, and automating the data into the CMDB, which includes both the data and process perspectives.
• Moving the CMDB into production.
• Facilitates Configuration Management audits. Reviews and approves all changes to the Configuration Management System infrastructure where applicable.
• Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed.

• Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the Configuration Management System.
• Oversees the design, coding, and testing of reports as needed.
• Reviews and approves all requests for administrator log on credentials / access rights to the Configuration Management Tool (ServiceNow).

Join the awesome team and enjoy these benefits & perks:

• Hybrid (3x/week office-based, Monday-Friday)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Ou client --- Australia's leading retailer and supplier of office products and solutions for small and medium-size businesses, students and households operating through nationwide.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

The data analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. The candidate will review, input reinsurance submission data, set up the Property pricing models, create a comparison to the expiring contract wording, and document files in the directory after business is bound. Communication with the underwriters is essential. 

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

• Quality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Reports Analyst of Workforce Management plays a pivotal role in supporting the collection, analysis, and reporting of workforce data. This role involves generating, maintaining, and analyzing workforce reports, providing actionable insights to drive operational efficiencies and support strategic decision-making across the organization's global operations.

As Reports Analyst of Workforce Management, You Will…

• Generate and maintain a suite of workforce management reports, dashboards, and data visualizations using various tools such as Tableau, Power BI, or similar platforms
• Collaborate with stakeholders to understand reporting requirements and ensure that reports align with key performance indicators (KPIs) and operational goals
• Analyze workforce data, trends, and metrics to identify patterns, anomalies, and areas for improvement in workforce planning and resource allocation
• Conduct regular audits to ensure data accuracy, completeness, and adherence to established reporting standards
• Support cross-functional teams by providing actionable insights derived from workforce data analysis, facilitating informed decision-making
• Assist in the development and implementation of reporting enhancements, automations, and process improvements to streamline reporting capabilities
• Prepare and present reports, analyses, and recommendations to stakeholders, highlighting key workforce insights and potential areas for optimization

As Reports Analyst of Workforce Management, You Have…

• Bachelor's degree in Data Analytics, Business Administration, Statistics, or a related field (relevant certifications in reporting tools or data analysis are advantageous)
• 1 years of experience in a similar role focused on workforce management reporting and analytics within a global business process environment
• Proficiency in SQL, data querying, and database management systems to extract, manipulate, and analyze workforce data
• Understanding and concept of Workforce Management
• Strong analytical skills with the ability to interpret complex workforce data, identify trends, and generate actionable insights
• Excellent attention to detail and data accuracy, ensuring that reports and analyses are reliable and align with organizational objectives
• Effective communication skills to convey findings, recommendations, and insights to stakeholders in a clear and concise manner
• Time management and organizational abilities to handle multiple tasks, prioritize responsibilities, and meet reporting deadlines
• Proficiency in reporting tools and data visualization software (e.g., Tableau, Power BI, Excel) to create and maintain reports and dashboards is a plus

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Reports Analyst of Workforce Management plays a pivotal role in supporting the collection, analysis, and reporting of workforce data. This role involves generating, maintaining, and analyzing workforce reports, providing actionable insights to drive operational efficiencies and support strategic decision-making across the organization's global operations.

As Reports Analyst of Workforce Management, You Will…

• Generate and maintain a suite of workforce management reports, dashboards, and data visualizations using various tools such as Tableau, Power BI, or similar platforms
• Collaborate with stakeholders to understand reporting requirements and ensure that reports align with key performance indicators (KPIs) and operational goals
• Analyze workforce data, trends, and metrics to identify patterns, anomalies, and areas for improvement in workforce planning and resource allocation
• Conduct regular audits to ensure data accuracy, completeness, and adherence to established reporting standards
• Support cross-functional teams by providing actionable insights derived from workforce data analysis, facilitating informed decision-making
• Assist in the development and implementation of reporting enhancements, automations, and process improvements to streamline reporting capabilities
• Prepare and present reports, analyses, and recommendations to stakeholders, highlighting key workforce insights and potential areas for optimization

As Reports Analyst of Workforce Management, You Have…

• Bachelor's degree in Data Analytics, Business Administration, Statistics, or a related field (relevant certifications in reporting tools or data analysis are advantageous)
• 1 years of experience in a similar role focused on workforce management reporting and analytics within a global business process environment
• Proficiency in SQL, data querying, and database management systems to extract, manipulate, and analyze workforce data
• Understanding and concept of Workforce Management
• Strong analytical skills with the ability to interpret complex workforce data, identify trends, and generate actionable insights
• Excellent attention to detail and data accuracy, ensuring that reports and analyses are reliable and align with organizational objectives
• Effective communication skills to convey findings, recommendations, and insights to stakeholders in a clear and concise manner
• Time management and organizational abilities to handle multiple tasks, prioritize responsibilities, and meet reporting deadlines
• Proficiency in reporting tools and data visualization software (e.g., Tableau, Power BI, Excel) to create and maintain reports and dashboards is a plus

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.