As a Software DevOps Engineer, you'll assume the crucial responsibility of building, managing, and automating our DevOps and Cloud infrastructure. Collaborating closely with development and operations teams, success in this role demands proactive problem-solving abilities, enabling you to drive projects while nurturing a culture of continuous improvement.

Your key responsibilities will include:

• Deployment, automation, management, and maintenance of our cloud-based DevOps system.
• Ensuring the availability, performance, security, and scalability of all cloud infrastructure environments.
• Managing the creation, release, and configuration of cloud infrastructure environments.
• Evaluating new technology alternatives and vendor products.
• Troubleshooting system issues across various application domains and platforms.
• Implementing critical system security measures following best practices and leveraging prolific cloud security solutions.
• Providing recommendations for architecture and process enhancements.
• Defining and deploying systems for metrics, logging, and monitoring on the cloud platform.
• Designing, maintaining, and managing automation tools for various operational processes.
• Administering Google Apps and Gmail, including configuration, security, procedures, and best practices.

Requirements

• Over three years of experience in provisioning, operations, and management of AWS environments.
• Demonstrated competency with the following AWS services: ECS, EC2, ECR, S3, RDS, VPC, IAM, QuickSight, CloudFront, CloudFormation, CloudWatch, SQS, ElastiCache, Lambda.
• Strong understanding of how to secure AWS environments and meet compliance requirements.
• AWS Disaster Recovery design and deployment across regions is a plus.
• Experience with multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking.
• Over three years of experience in building, managing and automating Azure DevOps.
• Experience in creation of highly automated infrastructures.
• Managing sporadic MIS related tasks, such as email account management 
• Clear written and verbal communication.
• Manage your own time and work well both independently and as part of a team.

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Benefits

Competitive Salary Package

Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Anytime Mailbox

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 2,200 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Our Culture

Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members.

We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all.

If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all.

A great opportunity to join Avaloq Product & Technologies CH&FL as a Senior Software Engineer for the Front & Wealth domain. The division is dedicated to building on our solid 25+ year reputation of delivering a streamlined core banking solution allowing banks and wealth managers to optimally serve their customers. 
We want to accelerate client requests that enhance our product and develop a clear roadmap for our Business Process as a Service proposition. 
We want to strengthen the focus of our teams and enable efficiencies while retaining their cross-collaboration abilities.

Your key tasks 

• Closely collaborate with the PFM Business Analysts and other Software Engineers.
• Design, develop and maintain thought-out solutions within the team’s responsibility.
• Improve and optimize existing functionalities.
• Engage clients in challenging implementation projects in the area of the portfolio management. 
• Take ownership and responsibility for your area of expertise.
• Work with colleagues from different locations and cultures.
• Develop and maintain automated tests.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to

customers. You will quickly and effectively resolve complex customer inquiries that arise with our

solutions, investigating and troubleshooting using your knowledge of SQL and the product. You

will have a passion for data, and understanding the product, thus enabling you to swiftly and

easily articulate solutions to our customers, and cross-functional teams clearly and concisely,

adapting our tone to ensure we provide the most human technical support possible. You will also

clearly be able to identify, own, and escalate bugs that hinder the customer from performing

mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal

dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to

help scale customer support function as Boldr continues to grow its customer base. You have

support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Wrist Service Center is looking for a DevOps Engineer who will be working on different global projects ranging from building large digitally disruptive applications to implementing new ways of working or minor handy tools. You will be working closely with various developer roles such as DevOps, SCRUM Masters, Project Managers, Product Owners, and Architects. As a DevOps Engineer, you will actively contribute to our codebase, evolving our tech stack and improving our engineering practice.

What you'll be doing:

• Write clean, maintainable code with an emphasis on performance and scalability.
• Use existing frameworks to extend our app functionalities which are heavily JSON based
• Participate in design, planning and development events with a Scrum approach, where your knowledge can be transformed into products and services.
• Next.js based frontend with next-pwa for PWA support
• External libraries like Radix UI, Dexie.js and Downshift
• Progressive Web Application through next-pwa designed for vessels being offline
• Misc. external systems and plugins like Auth0, Datadog, Dexie.js, Radix UI

What we're looking for:

Bachelor’s degree in Computer Science

• At least 3 years of experience working as a Frontend Developer
• Excellent English verbal and written communication skills
• Solid experience with Next.js – bonus for insights in React and Typescript
• Experience with working with UX/UI designers and Backend Developers
• Knows your way around Test Driven Development
• Have a technical understanding of UI and UX
• Knows how to convert UI designs to usable user experiences
• Previously worked with eCommerce or have experience with order flows
• Stay up to date with the technologies in a fast-moving frontend world
• Knowledge and experience in the ff:
  • Scrum methodologies and framework
  • Release management through Azure DevOps for backlog and repository management
  • Unit and integration tests through frameworks (NUnit / xUnit)
  • REST API with Swagger
  • Datadog for observability

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: Hybrid

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

Total Number of Openings

Chevron is accepting online applications for the position of ServiceNow Engineer located in Makati City, Philippines.

Join Our Team

Chevron’s strategy is straight-forward: be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future. To achieve these goals, we’ll build on the assets, experience, capabilities, and relationships we’ve developed over 140 years to incubate and grow new business.

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition.

An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You’ll find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.

Responsibilities for this position may include but are not limited to:

• Focus on implementing tools/processes to build a robust platform for use by all IT customer teams and guiding development and documenting standards for use by the organization.

• The role requires that the individual be a consensus builder that works to align systems engineering strategy and design with architectural guidelines, application strategy and business goals.

• Working with tools such as ServiceNow and Azure DevOps. Working on ADO stories aligned to features, communication of new capabilities/process updates to customers to increase enterprise adoption.

• CI/CD lifecycle management, and creation/updates to test automation framework for the key ITSM processes and API's interfacing with ServiceNow Platform.

Required Skills/Qualifications:

• Understanding of ServiceNow, ITSM processes, CSDM model, CMDB

• Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End

• API testing, deployment, and integration

• Azure fundamentals, Azure DevOps

• Experience coordinating with multiple product teams.

• Communication across multiple end users/stakeholders, team player

• Must be amenable to work in day and mid shifts, and in a hybrid work arrangement.

Selection Criteria:

Business Analyst Skills & Technical Depth

• Ability to understand strategic goals and objectives and key business processes and identify integration points.

• Demonstrated experience in developing, socializing, and vetting new business processes and working across multiple stakeholder groups.

• Ability to analyze data and recommend reports to aid in decision making, communicate trends, exceptions, and appropriate actions to audiences of all levels.

• Familiarity with ITSM processes and related technical standards and controls is a plus.

• Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies.

Communication Skills

• Ability to coordinate, create and deliver effective communications across a broad range of stakeholder groups; successfully adapts communications to audiences of all levels.

• Ability to work with multiple teams both external and internal and influence/drive to deliver results.

Leadership

• Able to influence and inspire trust in others to follow and support. 

• Able to provide out-of-hours support when needed.

• Willingness to take ownership and show initiative to achieve results.

Working with us 

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; the 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.  

CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices.

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to lesbian, gay, bisexual and transgender equality in the workplace.

Benefits       

• Competitive salary

• Allowances, medical and optical reimbursements 

• Health care coverage for you and your eligible dependents 

• Robust employee centred programs for health and wellness

• Time-off to promote healthy work-life balance or to care for your family

• Annual corporate incentive bonus when the company meets established goals

• Recognition & awards program

• Long-term savings plan

• Life insurance

• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

• Hybrid work model - work remotely from home several days a week

Connect with us:

Facebook

Instagram

LinkedIn

Twitter

YouTube Chevron

YouTube Caltex

Chevron participates in E-Verify in certain locations as required by law.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

What you'll be doing;

• Deploy, support and maintain cloud and on-prem infrastructure and services
• Infrastructure automation and optimisation
• Extend our automation reach through module development and configuration management tools
• Improve existing infrastructure and processes through automation
• Influence processes and standards to ensure high performance of production environment
• Ensure security standards are maintained
• Support security auditing and testing activities
• Participate in incident responses and risk management activities
• Customer support; Provide Tier 2 support to customers both on prem and in the cloud

JOB SUMMARY

• Providing technical support, predominantly for Avid Pro Tools, Audio Consoles and Live Sound customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and via phone for emergency level issues.
• Adhering to Avid’s contractual SLAs (Service Level Agreements).
• Dealing with customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and phone calls.

SKILLS

• Must be fluent in English.
• Must be comfortable with interacting with customers everyday via phone and e-mail.
• Have an ability to stay focused and to systematically boil down complex issues to identify the underlying cause; are detail oriented.
• Have a passion for audio products and technology as well as the music, film and/or broadcast industry.
• Understand that audio is one piece of a wider, sometimes highly complex production ecosystem and you are willing to learn about other products which are part of “the bigger picture”.
• Must possess willingness to learn constantly, take ownership of self-development, seek, and give advice, share knowledge with others.
• Are not afraid of making mistakes but careful to not repeat them.
• Are a self-starter who is comfortable with taking the initiative.
• Are searching for solutions actively and taking ownership of tasks.
• Have good time management skills (make sure that calls and web cases are responded in a timely manner).
• Are the kind of person who is always up for the challenge but are aware that you do not always have to know the right answer.
• Must be willing to learn about Avid products and new technologies in audio, music, film, and broadcast industry, increase your soft skills every day, become a customer care star.

QUALIFICATIONS

• BA (Hons) or BSc (Hons) in Audio Production (or similar), or equivalent work experience.
• Existing knowledge/user experience with Avid’s audio products is a plus.
• You possess a high degree of computer literacy for MacOS and/or Windows.
• You are fluent in English; second language is a plus (German, Spanish, French).
• Experience in a corporate technical support or help desk environment desired.
• Strong "customer service" orientation.
• Knowledge about network architecture, OSI models, cabling, Ethernet, and Internet Protocol is a plus.
• Experience using Salesforce CRM, Atlassian JIRA and/or MS Office would be a plus.

#LI-Hybrid

#LI-MP1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Primary Responsibilities

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined target areas.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Division Manager and Sales Manager.

RESPONSIBILITIES AND DUTIES

• The role is focused on providing technical/operational support for Avid Servers and Graphics products to customers worldwide.
• Provide an advanced level of support to Avid's Customers, Partners, and Professional Services field staff, including occasional travel to customer sites, resellers, or other Avid offices where necessary.
• Provide telephone and web-based technical support, using Avid’s chosen Customer Relationship Management (CRM) suite of support tools.
• Follow and develop Avid’s standardized CS practices/processes in analyzing situations or leveraging pre-existing information to solve problems.
• Process RMA’s (Return to Manufacturing Authorizations) where necessary.
• Act as a respected point of reference for the escalation and management of issues to the Engineering team.
• Exercise and demonstrates sound judgment to determine the most appropriate action in critical situations.
• Interacts with management and senior customer personnel on matters which may also require coordination across organizational lines.
• Usage of Avid’s shared content systems, such as Avid’s Knowledge Base (KB).
• Build productive internal/external working relationships with 3rd party vendors.

SKILLS

• Demonstrate in-depth knowledge and at least 2+ years of experience in working with Video Servers or Graphic software, ideally, you already have some knowledge of Avid Graphics solutions.
• Be able to demonstrate your technical troubleshooting skills.
• Have excellent customer focus & strong communication skills.
• Be able to demonstrate your technical troubleshooting skills.
• Can build relationships quickly with internal & external stakeholders both locally & internationally.
• Have a passion for Avid products coupled with a desire to help customers achieve success.

#LI-Hybrid

#LI-MP1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Technical Support Engineer I

ABOUT AVID 
Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.
To learn how Avid powers greater creators or for more information, visit www.avid.com.

JOB SUMMARY 

At Avid, every role has a significant impact and is an integral part of realizing our mission. Avid Customer Care is responsible for the provision of high quality technical and operational support for our software and solutions. Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production, postproduction, and broadcast news.

Working in association with our Technical Marketing and worldwide Support and Engineering/Testing Team, Resellers as well as Avid’s (international) Support, the individual will be responsible for ensuring consistency of support standards throughout the territory to both Post and Video Production customer bases.

RESPONSIBILITIES AND DUTIES 

•    Provides expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management, cloud-based solutions, and news production
•    Work within a global support team covering 24x7x365 operations
•    Able to write effective handoff from shift-to-shift for support issues    
•    Provides proactive patch/upgrade planning including version compatibility
•    Creates and manages support cases in Avid’s case management system as appropriate
•    Reproduces and logs bugs as required
•    Engages additional specialized Avid resources when needed
•    Follows up on customer issues with appropriate Avid internal groups
•    Liaises with appropriate Avid management on a periodic basis to ensure visibility
•    Adheres to Avid’s relevant contractual SLAs (Service Level Agreements)

SKILLS 

•        You have a passion for Avid technology and expert knowledge of Avid solutions.
•        You have expert knowledge of post-production workflows.
•        You have experience in the Media Industry (Production and Post-Production)
•        You are a mature technology professional with exemplary judgment and business acumen.
•        You will own customer issues, from start to finish.
•        You are a keen problem solver, excelling at figuring out logic puzzles with a unique ability to think on your feet.
•        You are self-starter who is comfortable with taking the initiative.
•        Sometimes you will not know the right answer, but you are the kind of person who is always up for the challenge.
•        You will rely on your resources and your team and quickly research a response.

QUALIFICATIONS 
•    BA (Hons) or BSc in relevant degree such as Media, Electronics or Computing
•    Existing knowledge/user experience with Avid’s Video Editing systems, Cloud solutions, Storage, and asset management preferred
•    Knowledge of post-production workflows, terminology, and equipment a plus
•    Broadcasting experience a plus, but not a requirement
•    Knowledge about network architecture and troubleshooting required
•    Knowledge about Linux shell and computer programming is a plus.       
•    Excellent English verbal and written communication skills required; second language is a plus 
Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-Hybrid

#LI-MP1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Verifies using applicable equipment/device, analyzes and provide disposition to issues encountered pertaining to process and procedures to ensure quality and reliability of product at Test.
• Involve in holding, assessment and disposition of non-conforming products/materials.
• Helps to provide data, gather facts that will help other support group to determine root cause that will help resolved problems encountered in line.
• Initiates, coordinates and implements both preventive and corrective actions that will correct and prevent line problem that comes from machine, process or/and human errors.
• Collaborates with the other Departments for the completion of Quality Reports. Coordinates and meet Production, Test Engineering and other support group on product quality improvement via team improvement/module group activities.
• Generates, formulates and reviews quality documents such as inspection specification, procedures, work instructions, Engineering Request Form (ERF), MRB forms and Special instructions.
• Verifies, issuances, monitors, reviews and tracks the completion of the following the Non-Conforming products. (Test CAR, MRB, 8D and MVI FA as applicable).
• Prepares periodic report such as: Quality Gate Reject, Subcon Score Card, MRB hold lots, CAR/8D, CAT’s, Trends and other applicable quality monitoring report
• Communicates issues, concerns and information to appropriate team either internal or external.
• Conducts training or refresher on defect criteria to AMPI operators and inspectors regarding inspection (visual/electrical) requirement as part of their certification to ensure high quality inspection. This includes Subcontractors if applicable.
• Coordinate with the Training System Core Group (TSCG) on any changes that needs to be implemented to ensure effectiveness of the certification process.

MINIMUM QUALIFICATIONS:

• College graduate preferably Engineering.
• At least 2 years of QA Engineering  and/or related industry

As a Software Test Engineer for Avaloq, you will be creating and maintaining automated tests for the Avaloq Smart Client and APIs.

Your key tasks 

• Create and maintain test cases for the ABR/S baseline. Translate use case and test case documents into automated test cases. Fix or adapt the test cases if deemed necessary.
• Perform business as usual operations such as reporting bugs/problems that are discovered by the automated tests.
• Innovate and maintain the existing test frameworks.
• Career path directs to ownership of the automated testing framework and subject matter expertise on Avaloq banking modules.

As a Quality Assurance Analyst your goals are, to conduct services like Functional Testing, Load Testing, Manual Testing, Unit Testing, Security Testing, and Deployment Testing and to ensure that the team you are working with are always thinking about quality while working on our customers goals. We believe quality is something that should be checked continuously throughout the process, not just at the end. 

Some of the day-to-day tasks are improving or setting up different quality activities during the development cycle, using data to prioritise and advocate for issues, working with the project team to write unit, integration, and end to end tests, and identifying risks with production releases. 

Technical Support Engineer I

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.

To learn how Avid powers greater creators or for more information, visit www.avid.com.

JOB SUMMARY

At Avid, every role has a significant impact and is an integral part of realizing our mission. Avid Customer Care is responsible for the provision of high quality technical and operational support for our software and solutions. Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production, postproduction, and broadcast news.

Working in association with our Technical Marketing and worldwide Support and Engineering/Testing Team, Resellers as well as Avid’s (international) Support, the individual will be responsible for ensuring consistency of support standards throughout the territory to both Post and Video Production customer bases.

RESPONSIBILITIES AND DUTIES

• Provides expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management, cloud-based solutions, and news production
• Work within a global support team covering 24x7x365 operations
• Able to write effective handoff from shift-to-shift for support issues
• Provides proactive patch/upgrade planning including version compatibility
• Creates and manages support cases in Avid’s case management system as appropriate
• Reproduces and logs bugs as required
• Engages additional specialized Avid resources when needed
• Follows up on customer issues with appropriate Avid internal groups
• Liaises with appropriate Avid management on a periodic basis to ensure visibility
• Adheres to Avid’s relevant contractual SLAs (Service Level Agreements)

SKILLS

• You have a passion for Avid technology and expert knowledge of Avid solutions.
• You have expert knowledge of post-production workflows.
• You have experience in the Media Industry (Production and Post-Production)
• You are a mature technology professional with exemplary judgment and business acumen.
• You will own customer issues, from start to finish.
• You are a keen problem solver, excelling at figuring out logic puzzles with a unique ability to think on your feet.
• You are self-starter who is comfortable with taking the initiative.
• Sometimes you will not know the right answer, but you are the kind of person who is always up for the challenge.
• You will rely on your resources and your team and quickly research a response.

QUALIFICATIONS

• BA (Hons) or BSc in relevant degree such as Media, Electronics or Computing
• Existing knowledge/user experience with Avid’s Video Editing systems, Cloud solutions, Storage, and asset management preferred
• Knowledge of post-production workflows, terminology, and equipment a plus
• Broadcasting experience a plus, but not a requirement
• Knowledge about network architecture and troubleshooting required
• Knowledge about Linux shell and computer programming is a plus.
• Excellent English verbal and written communication skills required; second language is a plus

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-Hybrid #L1-CME1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Title: Technical Support Specialist

Working Hours: Full-time, Mondays - Fridays, TBD

Location: Remote

Pay Rate: $1200 - $2000/month

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

Summary of Requirements:

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

Position: Technical Support Specialist

Work Hours: Mondays to Fridays, TBD

Pay Range: $1200 - $2000/month

Location: Fully Remote

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Duties and Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart and continually seeking new ideas. That's us, is it you? At Cubic Telecom, you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

We believe in leadership that supports empowerment and responsibility, while recognising and developing leadership qualities across Our Team. Together we bring out the best in each other. We look for people who are results focused, empathetic, visionary, empowering, and who ‘champion’ our cultures and values.

The Role

We are looking for an enthusiastic Software Support Engineer who thrives in a fast-paced, flexible work environment. In this role, you will work closely with Software Developers, App Support Engineers and Service Delivery Managers to ensure the prompt resolution of escalated issues. The role will be responsible for providing third level support, including configuration and some code fixes and facilitating knowledge transfer to our Application Support team.

Responsibilities

• Investigate and troubleshoot issues on Cubic’s software platform.
• Collaborate with software developers and App Support Engineers to identify, evaluate, and resolve application and system issues.
• Take ownership of customer issues escalated by the App Support team and see problems through to resolution.
• Support consistent uptime of the platform by reacting to alarms, monitoring performance and escalating issues to service owners as required.
• Document customer interactions and resolutions accurately and thoroughly
• Contribute to the development and maintenance of support documentation, knowledge base articles, and best practices.
• Perform root cause assessment and debug all issues and incidents assigned to Level 3.
• Participate in product testing and quality assurance activities.
• Stay up to date with product knowledge and latest industry trends
• Collaborate with cross-functional teams to improve overall product and customer experience.
• Assist Support Engineering Manager with development, documentation and rollout of new operational processes and enhancement and enforcement of existing operational processes.
• Ensure any Production discovered issues result in improvements to the relevant Monitoring and Testing strategies and activities of Cubic teams.
• Assist in PI planning and team refinements to ensure potential issues are discovered prior to production releases.
• Represent Support concerns where needed in technical planning.

Essential Experience and Qualifications

• Bachelor’s degree in computer science, Software Engineering, or related field
• Strong technical troubleshooting and problem-solving skills
• Experience providing software support or customer service.
• Excellent written and verbal communication and technical writing skills
• Attention to detail and strong organizational skills.
• Proven track record of working independently and with small and large teams.
• Ability to work unsupervised and take responsibility for the completion of tasks.
• Adaptable and flexible in approach to work

Desired Experience and Qualifications

• Experience with SQL and relational databases
• Knowledge of and experience with programming concepts
• Experience with cloud infrastructure (Azure)
• Experience in telecommunications or IoT industry.
• Understanding of networking principles and protocols
• Familiarity with Agile/Scrum methodologies

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• Income Protection
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do.  Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.  

• Recognised Bachelor's degree in Civil Engineering (or similar)
• Minimum 10 years relevant bridge engineering experience and design to Australian Standards or similar
• Proficient Autodesk Structural Bridge Design, SpaceGass or Midas
• Good communication skills

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support Representative work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

• Installs, modifies, and makes minor repairs to computer hardware and software systems.
• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
• Maintains system functionality by testing computer components.
• Helps design and implement networks.
• Consults with users to determine appropriate hardware and software needs and assists in placing orders.
• Maximizes computer systems capabilities by studying technical applications and making recommendations.
• Tests compatibility of new programs with existing ones.
• Gathers data to identify and evaluate technical purchasing options.
• Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
• Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.
• Installs software and necessary applications for workflow.
• Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
• Maintains system capability by testing computer components.
• Carries out software, network, and database performance tuning.
• Documents hardware and software updates.
• Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies.
• Prepares reference material for users by drafting operation instructions

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
•  Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support Representative work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

• Installs, modifies, and makes minor repairs to computer hardware and software systems.
• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
• Maintains system functionality by testing computer components.
• Helps design and implement networks.
• Consults with users to determine appropriate hardware and software needs and assists in placing orders.
• Maximizes computer systems capabilities by studying technical applications and making recommendations.
• Tests compatibility of new programs with existing ones.
• Gathers data to identify and evaluate technical purchasing options.
• Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
• Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.
• Installs software and necessary applications for workflow.
• Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
• Maintains system capability by testing computer components.
• Carries out software, network, and database performance tuning.
• Documents hardware and software updates.
• Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies.
• Prepares reference material for users by drafting operation instructions

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
•  Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

DomainTools is seeking a senior test developer with a focus on web-based user interfaces and REST APIs to join our Software QA team. We want you to research, develop, deliver, and manage cutting edge techniques in software quality assurance and test writing with automated deployments. You will closely collaborate with development and operations teams to provide quality and speed in continuous testing deployments.

Location: Remote - Philippines

Schedule: US Business Hours (Night Shift in the Philippines)

Compensation: 124,300 PHP per month

• Design, develop, and execute automated tests for web-based user interfaces and RESTful interfaces with focus on both conformance and performance.
• Write test statements and test plans based on requirement documents, documentation review, and SME interviews.
• Develop unit and system tests in python, shell scripts, C, and/or golang.
• Generate testing results reports.
• Document testing environments and testing procedures.
• Assist with maintenance of Jenkins automation system.
• Assist with installations and maintenance of Linux-based test farm.

Must Have Qualifications:

• 7+ years experience with software development with focus on quality assurance and testing.
• Python programming with focus on test development: 2+ years
• Experience with pytest framework.
• Experience with Selenium or automated web browser testing.
• Unix command line and shell scripting experience: 1+ years
• Linux or BSD development environment: 1+ years
• Continuous Integration automation experience, such as with Jenkins: 1+ years
• GIT or equivalent source code revision control experience: 1+ years

Pluses (Desirable Skills):

• C, Golang, or PHP development experience.
• Development or administration experience with Internet protocols and services such as DNS, HTTP, SMTP, or BGP.
• Experience with Openstack API.
• Experience with Ansible.
• Debian or Red Hat specific system administration experience.
• Experience with code coverage analysis tools.

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support Representative work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

• Installs, modifies, and makes minor repairs to computer hardware and software systems.
• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
• Maintains system functionality by testing computer components.
• Helps design and implement networks.
• Consults with users to determine appropriate hardware and software needs and assists in placing orders.
• Maximizes computer systems capabilities by studying technical applications and making recommendations.
• Tests compatibility of new programs with existing ones.
• Gathers data to identify and evaluate technical purchasing options.
• Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
• Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.
• Installs software and necessary applications for workflow.
• Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
• Maintains system capability by testing computer components.
• Carries out software, network, and database performance tuning.
• Documents hardware and software updates.
• Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies.
• Prepares reference material for users by drafting operation instructions

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
•  Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave