***LOOKING FOR FILIPINO APPLICANTS BASED IN THE PHILIPPINES***

Job Title: Content Writer

Work Hours:  Flexible Hours, as long as the work is being done (they're in GMT+4)

Holidays: TBD

Pay Range: $900- $1200

• Write all the various components required for service plans, ensuring accuracy, clarity, and consistency.
• Produce a minimum of 1-2 pieces of content per day, provided all necessary information is available.
• Collaborate with cross-functional teams to gather relevant information and insights for content creation.

Requirements:

• Proficiency in Microsoft Office suite.
• Familiarity with Box software (training provided), similar to Dropbox, for efficient document management.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• A minimum of 3 years of experience in healthcare or social work is preferred, demonstrating a solid understanding of industry terminology and practices.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Detail-oriented, ensuring accuracy and consistency in all written materials.

Philippine holidays

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Email Marketer

Working Hours: Mon - Fri; 12:00 am to 8:00 am or 1:00 am to 9:00 am Philippine Standard Time (Nightshift)

Salary Range: 900-1500 USD

About the company: 

[Confidential Company] redefined the category of opening glass wall systems. During our 30-plus years in business, we have earned the trust of architects, builders, design professionals, and homeowners as a solutions provider for re-imagining how buildings, people, and the elements interact.

About the job:

As an Email Marketer, you will play a crucial role in expanding our reach and engaging with our audience effectively. Your primary responsibilities will include designing and executing targeted email marketing campaigns, growing our email list, and ensuring the highest standards of communication.

Duties and Responsibilities:

• Identify target audience and grow our email list.
• Design and implement direct email marketing campaigns.
• Proofread emails for clarity, grammar, and spelling.
• Ensure mobile-friendly email templates.
• Write newsletters including all company updates.
• Upgrade our email templates using graphics, personalization, and advanced features.
• Ensure prompt and accurate communication with clients via email to minimize unsubscribes.
• Create email databases for lead generation.
• Analyze campaign performance and suggest improvements.
• Report on sales revenue generated from email marketing efforts.
• Ensure emails follow industry policies and best practices.

• Proven work experience as an Email Marketer or Digital Marketing Specialist.
• Hands-on experience with HTML and content management systems.
• Proficiency in marketing automation technology.
• Knowledge of SEO/SEM and Google Analytics.
• Familiarity with analytical and database tools.
• Excellent written communication and copywriting skills.
• Strong project management skills.
• Ability to work under tight deadlines.
• Bachelor's degree in Marketing or relevant field.

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job Title: Executive Assistant

Salary Range: $800 - $1200 per month (DOE)

Working hours: Monday to Friday, Flexible; total of 40 hours/5 days a week;  Overlapping two hours between 3-5 PM EST

Join our dynamic team! We are seeking a skilled Executive Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Duties and Responsibilities:

● Help out with a variety of business / personal tasks. The scope would be purely administrative to start but could expand over time as familiarity/trust builds.

● Manage executive calendars, including scheduling meetings, conference calls, and appointments

● Coordinate travel arrangements, including booking flights, hotels, and ground transportation

● Prepare and distribute meeting agendas, take minutes, and organize necessary materials

● Screen and direct phone calls and emails, responding where appropriate

● Draft, proofread, and edit correspondence, reports, and other documents

● Assist with the preparation and organization of presentations and reports

● Conduct research on various topics and compile information into useful and organized formats

● Organize and maintain both digital and physical files and records

● Handle sensitive and confidential information with discretion and maintain strict confidentiality at

all times

● Anticipate and proactively address the needs of executives to ensure their time is maximized

effectively.

• At least 2 years of proven experience as an Executive Assistant or in a similar administrative role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficient in office software (e.g., MS Office, Google Workspace).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Detail-oriented with a proactive and problem-solving mindset.
• Discretion and confidentiality in handling sensitive information.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : SEO Specialist

Working Hours :

Monday to Friday, US Central Time, requiring approximately 3 hours of daily overlap in the morning or evening

Salary Range : $1000-2000/ month (Depending on the interview result and the client's approval)

As a SEO Specialist, you will play a pivotal role in shaping and executing our SEO strategy. This position demands a highly skilled individual who can operate autonomously, from the formulation of strategy to hands-on implementation. You'll be instrumental in enhancing our online presence, driving organic traffic, and ensuring that SaunaPlace.com maintains a competitive edge in search engine rankings.

Duties and Responsibilities:

• Develop and execute comprehensive SEO strategies, including both on-page and off-page techniques, tailored to SaunaPlace.com's specific needs and goals. 
• Manage link-building initiatives, outreach, and relationship building with relevant websites and influencers.
• Conduct thorough keyword research and analysis to identify growth opportunities and optimize content.
• Collaborate with content creators to ensure SEO best practices are seamlessly integrated into content development.
• Perform detailed website audits to identify areas for improvement and implement changes to enhance site performance and user experience.
• Monitor and analyze SEO performance using tools such as Google Analytics, and adjust strategies accordingly.
• Stay abreast of the latest SEO trends and algorithm updates, applying new techniques to maintain and improve search engine rankings.
• Provide regular reports on SEO performance, insights, and recommendations for continuous improvement.

• At least 4-7 years of proven experience as an SEO Specialist, with a strong portfolio of successful SEO projects on the highest level of excellence.
• Expertise in on-page and off-page SEO tactics, and a deep understanding of how search engines operate.
• Advanced proficiency in SEO tools like Google Analytics, ahrefs, Semrush, Moz, or similar.
• Excellent analytical skills, with an ability to interpret and leverage data to drive decision-making.
• Strong communication skills, capable of articulating SEO strategies and changes to team members across various departments.
• Ability to work independently, manage multiple projects, and meet deadlines in a dynamic environment.
• Knowledge of HTML/CSS and website administration is a plus.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Data Entry Specialist

Schedule: Monday to Friday, 8:30 AM- 5:30 PM EST (9:30 PM to 6:30 AM PH Time)

Salary: 800 USD

Responsibilities:

• Compare the received data with the items originally sent to the factory.

• Identify discrepancies in information, such as variations in quantities or incorrect item codes.

• Flag any discrepancies or inaccuracies for further investigation and resolution.

• Ensuring the accuracy of data and manually input the information into our software system (Oasis).

• Double-check all entered data for errors before final submission to maintain data integrity.

• Collaborate closely with team members to ensure clear understanding of items requested and received.

• At least 2 full years of experience as a Data Entry Specialist
• Proficient in using Oasis
• Extremely detailed, focused, and efficient. They have to be able to work quickly without making mistakes.
• Accuracy is the most critical part of this job.

Position : Accounting Operations Analyst 2

Working Hours : 8:30 AM to 5:00 PM US Pacific Time (PST)

Duties and Responsibilities:

• Maintain accounting and financial files, including financial workbooks, property spreadsheets, and trackers
• Work with Property Managers, Asset Managers and other accountants to enter information into financial workbooks
• Assist with monthly reporting process
• Check emails daily (manage personal inbox, accounting inbox)
• Perform other duties as assigned
• Analyze financial data and provide support for accounts payable and accounts receivable processes, including A/R analysis, collections, and vendor inquiries.
• Update ACH information and assist with tenant billings as needed.
• Preparing balance sheet reconciliations and budget-to-actual explanations, creating invoices and
  posting charges to tenant ledgers
• Provide support for month-end, quarter-end, and year-end close and reporting, including
  generating, modifying, preparing, and formatting monthly financial reports for the company properties
• Maintain accurate and organized documentation in electronic filing systems, including
  maintaining the Accounting Dropbox folder hierarchy and integrity.
• Collaborate with internal and external stakeholders to resolve issues and address inquiries in a
  timely manner.
• Work on ad hoc projects and initiatives as needed, including projects where there may be
  ambiguity or which do not have clearly established processes to reference
• Maintain and update accounting and financial information in the prescribed standards and
  systems
• Flexibility to support several different teammates within the Property Accounting department
  and to prioritize and balance different responsibilities
• Effectively and clearly track and communicate the status of workflow tasks to supervisors
• Prepare journal entries (tenant charges, receipts, payables, accounting-related journal entries or
  reclasses) within our accounting system, including providing adequate supporting
  documentation.
• Set up financial and accounting information

• Bachelor's degree in finance or accounting.
• CPA is preferred.
• 2+ years of relevant experience in finance, financial operations, accounting, or related field.
• Strong knowledge of debits and credits and bookkeeping entries
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Strong Microsoft Excel skills
• Accounting system experience preferred
• Proficient in other Microsoft Office programs: Word and PowerPoint.
• Excellent English verbal and written communication skills.
• Team player who is organized, proactive, and works well with others
• Comfortable working in a high-growth organization with a sense of urgency

Salary: P160,000 to P200,000 (Monthly Package)

Shift: Monday to Friday (09:00 AM - 06:00 PM, AU VIC Time)

What are we looking for?

Skills Required:

• At least 5 years in Configuration Management Database – ideally Retail Industry exposure.
• IT Infrastructure technical experience specifically:  ServiceNow Platform, experience in Correlating Data in ServiceNow Database, Store Solutions, Security and redundancy, Large scale, complex and distributed business environments.
• Expertise in Windows desktop and server technologies including Desktop Applications.
• Appropriate tertiary qualifications.

Nice to Have:

• Relevant Certifications: ServiceNow System Administrator, ServiceNow Certified Implementation Specialist – ITSM, Discover, service Mapping
• MCSA, RHCSA, OCP (Microsoft/RedHat/Oracle), CCNA or equivalent
• Print Technologies
• Remote Support
• SOE Design, development and deployment
• Mobility i.e. Blackberry, BES, IPhone, ActiveSync, Portable Data Terminals
• Microsoft Exchange, LANDESK (or equivalent), Active Directory

What will you do?

• The CMDB technical lead is the technical resource defining and owning the Configuration Management Database (CMDB) platform.
• Defining requirements and creating a CMDB blueprint. Ownership, maintenance and enhancement of technical platform and processes and all related documentation such as but not limited to service and data models.
• Selecting tools to support the configuration management process.
• Constructing, populating, federating, and automating the data into the CMDB, which includes both the data and process perspectives.
• Moving the CMDB into production.
• Facilitates Configuration Management audits. Reviews and approves all changes to the Configuration Management System infrastructure where applicable.
• Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed.

• Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the Configuration Management System.
• Oversees the design, coding, and testing of reports as needed.
• Reviews and approves all requests for administrator log on credentials / access rights to the Configuration Management Tool (ServiceNow).

Join the awesome team and enjoy these benefits & perks:

• Hybrid (3x/week office-based, Monday-Friday)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Ou client --- Australia's leading retailer and supplier of office products and solutions for small and medium-size businesses, students and households operating through nationwide.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Seeking candidates who are Filipino or based in the Philippines!

Position: Administrative Assistant

Working Hours: Monday - Friday 7 AM - 6 PM  Canadian Eastern Time  (Quebec, Qc, Canada) (flexible/overlap) Monday - Friday 6 PM - 7 AM MNL Time 
Holidays: US/PH Regular Holidays
Salary: 1,000- 1,500 USD

Company Overview 

Craftsman of your beauty for 15 years! High-end imports, world-renowned essentials, or excellent value for money are the reasons why we are the best partners in hair beauty! Synergy, creativity, and excellence are the values ​​that are advocated by the group. We are a team of 15 people at the head office, 100 people in its 7 stores, and 10 people at the warehouse.

Duties / Responsibilities:

Duties/responsibilities will be added according to your skill level

• Execute many administrative tasks from a set to-do list such as :
• Extract reports
• Organize and fill out reports
• Update lists
• Complete all tasks related to the administrative work for the department
• Manage documents and archives 
• Fill out ready-made documents with profiles 
• Execute and organize reports

• 1-2 years of experience in a similar role is a must
• Must have excellent communication skills (written and verbal)
• Good knowledge of Excel, Word, and Outlook is a must
• Able to manage sensitive information
  

Favorable but not essential:

• Having a diploma or training connected to the type of responsibilities is favorable yet not essential
• Notions of French an important advantage but not essential, willing to give a bigger annual salary and more training
• Good knowledge of Teams or other Office apps
• Good knowledge of ASANA or other project management apps (Monday, Planner, etc.)
• Experience or notions of payroll an important advantage

• Work from Home
• US/PH Holidays

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Executive Assistant

Work Hours: Mon. to Fri. 9:00 AM – 6:00 PM EST | 10:00 PM – 7:00 AM Phil Time

Pay Range: $900 - $1600 monthly

The client is a multi-time CEO about to start a new company who needs an EA for typical CEO tasks including personal tasks.

• Email management - reviewing and managing the CEO's email,
• Calendar management; scheduling both professional and personal appointments -
• Manage bills
• Doing basic research

• Has at least five (5) years of relevant work experience
• Has excellent communication skills
• Proficient in Google, Mail, Calendar, and Spreadsheet
• Proficient in Notion is an advantage but not a requirement
• Strong organizational skills

Position : Graphic Designer

Working Hours : 9AM to 5PM CST/ 11PM to 7AM PHT

Holidays : TBA

Salary range : $900 - $1,500 USD

BACKGROUND OF THE COMPANY

A custom sportswear company that sells screen printed, embroidered, and sublimated apparels.

ABOUT THE ROLE

We need a graphic designer who specializes in apparel. The designer should have experience designing for apparel dealing with key details like colors, logo sizes, fonts, and fabrics.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Design and create appealing graphics and prints for our sportswear product line.
• Ensure all designs are suitable for different printing techniques (screen printed, embroidered, and sublimated).
• Design apparel dealing with key details like colors, logo sizes, fonts, and fabrics.
• Conduct in-depth research on the latest design trends and the sports industry to ensure our product's relevance.
• Collaborate closely with the production team to ensure the correct application of designs on fabrics.
• Closely work with stakeholders to understand their design requirements and maintain brand consistency.

• A degree in Graphic Design or a related field.
• At least 3+ years of experience as a Graphic Designer
• Familiarity with Slack and Monday.com (a huge plus!)
• Proven experience in graphic design, preferably within the fashion/apparel industry.
• Comprehensive understanding of apparel design, including color schemes, logo sizes, fonts, and fabric parameters.
• Proficiency in design software such as Adobe Photoshop and Illustrator.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Passion and understanding of the sportswear industry.

We are committed to diversity and welcome applications from individuals of all backgrounds.

A rapidly growing, fully remote company is seeking for a talented Backend Engineer to contribute to the creation of scalable software solutions. Joining our cross-functional team, you'll play a pivotal role in the entire software development life cycle – from ideation to deployment. As a Backend Engineer, you should excel in back-end coding languages, development frameworks, and third-party libraries. Collaboration is key, and your knack for effective visual design and utility will make you a valuable team player.

Responsibilities:

• Design, develop, and maintain scalable backend solutions using the .NET framework, C#, and Python.
• Collaborate with cross-functional teams to understand project requirements and translate them into efficient and robust code.
• Build and optimize SQL database structures for data storage and retrieval.
• Implement RESTful APIs to enable seamless communication between the frontend and backend systems.
• Conduct code reviews and provide constructive feedback to maintain code quality and adherence to coding standards.
• Troubleshoot and debug issues, ensuring the timely resolution of technical challenges.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.

• Minimum of 5 years of hands-on experience in backend development.
• Expertise in the .NET framework, C#, and Python programming languages.
• Proven experience with SQL databases and database design principles.
• Strong understanding of RESTful API development and integration.
• Ability to troubleshoot and optimize code for performance and scalability.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both written and verbal.
• Team player with the ability to work collaboratively in a fast-paced environment.

Fully-remote work, competitive salary, fixed shift (2-3 hours EST overlap).

Job Title: Executive Assistant

Schedule: Monday to Friday / US Timezone

Salary Range: $800 - $1500

• Provide comprehensive support to two managing directors, such as managing schedules, coordinating meetings, and ensuring seamless communication.
• Drive projects to support our investing initiatives, events planning, and firm operations.
• Assist in planning and coordination of various firm events.
• Handle routine administrative tasks like data entry, file management, and documentation.
• Assist with other duties and special projects as needed.

• 2-3 years of proven experience as an executive assistant.

• Familiarity with office management procedures and basic accounting principles.
• Excellent organizational and time management skills.
• Proficient with office management software like MS Office (Word, Excel, and Outlook) and project management tools.
• Ability to take initiative, multitask, and work under pressure.
• Exceptional interpersonal and communication skills.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Accountant

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 900-1,800 USD per month

Duties and Responsibilities:

• Record day-to-day financial transactions and complete the posting process.
• Maintain a thorough record of the organization's business transactions and financial transactions.
• Verify that the recorded transactions are accurate and complete.
• Facilitate payment of invoices due by sending bill reminders and contacting clients.
• Develop monthly financial statements that include cash flow, profit and loss statements, and balance sheets.
• Perform data entry and administrative duties as needed.
• Implement bookkeeping and financial procedures based on the organization's current methodology.
• Process invoices.
• Speak to clients of different companies.

• Minimum of 2 years of relevant experience in the role.
• Has an accounting degree and a CPA.
• Above Average to Excellent Written and Communication Skills; Minor accent is acceptable.
• Proficient in using QuickBooks Online, Microsoft Excel, Google Sheets, and Office 365 (Outlook, Word, One Drive).
• Proven bookkeeping experience, preferably in a virtual setting.
• Solid knowledge of basic bookkeeping and accounting payable/receivable principles.
• Experience with data entry, record keeping, and computer operation.
• Proficient understanding of reconciling balance sheets.

Personality/Attitude/Culture Preference:

• A high degree of accuracy and attention to detail.
• Ability to handle sensitive, confidential information.
• A candidate who is personable and a team player.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position : Full Stack Developer

Working Hours : Mondays to Fridays; 7:00AM to 4:00PM PST can also change alternatively to 12:00 AM to 9:00 AM PST

Salary range : $2,000 - $2,500

BACKGROUND OF THE COMPANY:

The company is an AI-Driven CRM, Marketing & Analytics software company.

ABOUT THE ROLE:

We are seeking a skilled Full Stack Developer. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Participating in the design and creation of scalable software.
• Writing clean, functional code on the front- and back-end.
• Test software to ensure responsiveness and efficiency.
• Testing and fixing bugs or other coding issues.
• Troubleshoot, debug and upgrade software.
• Be on call for the sales and support team.
• Attend daily meetings at 8:00AM Pacific time.

• Bachelor's degree in Information Technology, Computer Science or similar is a plus.
• Minimum of 3 years proven experience (or more) being a Full Stack Developer.
• Experience developing desktop and mobile applications.
• Experience and knowledge in PHP is a must (non-negotiable) for front-end development.
• Experience and knowledge in MySQL is a must (non-negotiable) for back-end development of the CRM (Copilot).
• Experience and knowledge with using Slack or Zoom for communication is preferred.
• Huge advantages are experience with Jira and Github Copilot.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) is a plus but not required.
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) is a plus but not required.
• Excellent analytical skills and ability to interpret data to drive innovation and creativity.
• Above average to good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Creative thinking and problem-solving abilities, with a keen eye for detail.
• Self-motivated and results-oriented, with the ability to thrive in a fast-paced, dynamic startup environment.

Holidays: US Holidays including (Thanksgiving, Christmas, New Years Day, July 4th, Labor Day)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 21,000

• At least 6 months Healthcare experience related to any Health Programs
• Good communication skills (Oral and Written)
• Must be Detail Oriented
• Ability to multitask (taking in calls and responding to email)
• organized and keen attention to details
• Must know how to use MS Word, Excel, Outlook (Required)
• willing to work ONSITE in Buendia, Makati

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of role

As a QA Engineer you will ensure a high-quality product is delivered to our customers while driving through improvements to our QA capability, you will report to the QA Manager in our Makati office. The software product QA team and have responsibility for delivering improvements and influencing colleagues, and implementing manual and automated tests. The team is part of the wider Engineering team which is a global team with main hubs in Manila, Sweden, Spain, UK and North America.

The Makati office is growing and we are looking for Engineers that want to be part of a successful team building software products and working with the latest technologies.  

As a QA Engineer, you will:

• Define and deliver QA strategic improvements and capabilities  
• Build expertise in important QA areas, for example performance or security testing    
• Deliver quality software to our customers  
• Drive the testing approach of user stories through refinement and technical designs  
• Develop automated and manual tests against those detailed user stories and designs  
• Ensure Engineering deliverables meet the needs of our customers, and are thoroughly tested  
• Focus on test automation to support Continuous Delivery to our customers  
• Validate engineering estimates and timescales
• Maintain current technical user documentation  
• Maintain the software on an ongoing basis  
• Communicate with our customer success team to help troubleshoot/verifying customer raised defects  

• 3 years of experience as QA Engineer proficient in automation testing and QA practices (BDD, Exploratory testing).  
• Experience in coding test automation using object-oriented programming languages e.g. Java  
• Must have an experience with Unix/Linux at the command line. 
• Experience creating tooling and scripts to support daily activities - for example provisioning, installing and configuring systems. 
• Manual testing experience, including root cause analysis.  
• Experience performing exploratory testing.  
• Experience with working in an Agile (Scrum) environment  
• Knowledge of the software development lifecycle  
• Experience with quality and continuous improvement  
• Awareness of Continuous Delivery principles and how to test when continuously delivering.  
• Experience in version control systems like Git  
• Willing to work in a hybrid setup, reporting onsite at least once a week to our Makati office.

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Program
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

DFI Company Brief

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion.

The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group.

The role

The incumbent is mainly responsible for providing technical solutions like file recovery, to address the day-to-day issues covering Infrastructure and Application Maintenance services. They are also involved in low-category development requests associated with Service Improvements, upgrades, and every now and then includes migration.

Key Responsibilities

• Perform troubleshooting and ensure issue resolution from easy to intermediate issues in effective and efficient manner in adherence to the country/business’ agreed Service Level Agreements.

• Respond to phone calls, emails, and direct customer contacts 24x7.

• Manage and ensure proper ticket handling and management, both for Incident and Service Requests using DFI Ticketing software.

• Adhere to security standards and InfoSec governing policies.

• Create and ensure that existing document procedures, installation guides and inventory via SharePoint were properly maintained and up to date.

• Configure, Activate/Deactivate store profiles based on user’s request.

• Monitor and report daily ticket influx, breached and aging tickets. Keeps customer informed of issues and provides update in status in ticket tracking system.

• Escalates issues as necessary to other groups within the IT organization.

• Engage oneself in scheduled DR drills, planned downtimes and major tasks activities such Disaster Recovery.

• Contribute to and maintain DF standards.

• Performs quality/code review and promote change requests to production environment.

• Bachelor’s Degree in Information Technology, Computer Engineering, or related field

• Minimum 1 year of relevant work experience in Systems Administration using ssh, sftp, telnet, ftp technologies, and automation tools.

• Hands-on experience on jobs development related to automation and the like (Optional)

• ITIL v3 certified (Optional)

• Hands-on experience in using ssh, sftp, telnet, ftp technologies.

• Knowledge on automation tools like Task Scheduler, Cron jobs, and UC4 (optional).

• Knowledgeable in computer and Operating System concepts and functionalities.

• Able to read, create and modify basic shell scripts.

• Must possess strong analytical skills and technical skills.

• Must have a good sense of ownership and commitment towards work

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position:  Influencer Lead

Work Hours:  Flexible; overlap 4 hrs between CST & EST, Mon. – Fri.

Pay Range:  $1200 - $2000 per month

• Influencer Identification: Identify and research potential influencers, both macro and micro, who resonate with our target audience.
• Partnership Building: Cultivate and maintain strong relationships with influencers, acting as the main point of contact for all influencer-related activities.
• Campaign Collaboration: Collaborate with influencers to create engaging and authentic content that supports our marketing campaigns.
• Content Development: Work closely with influencers to develop creative briefs and content ideas that align with brand messaging and goals.
• Influencers Negotiation: Negotiate collaboration with influencers, ensuring that are mutually beneficial.
• Performance Tracking: Monitor and analyze the performance of influencer campaigns, tracking key metrics and social media content.
• Reporting: Provide regular reports and insights on influencer campaign performance to key stakeholders.

• Has at least 4 years of relevant work experience
• Proven experience in influencer marketing, with a track record of successful influencer campaigns.
• A strong network of influencer contacts and relationships.
• Excellent communication and negotiation skills.
• Creative thinker with the ability to develop innovative influencer strategies.

• Exceptional organizational and project management skills.
• Ability to work independently and as part of a collaborative team.
• Social Media (IG, Tiktok, Facebook, Youtube)
• Proficient in Google Workspace is a plus but not a requirement

Position : Accounting and Client Support Specialist

Working Hours : Monday to Friday, 9 AM - 5 PM Eastern Standard Time (EST), Flexibility but with at least 4 hours overlap

Salary Range : $1500-$2000

Duties and Responsibilities:

• Accurate bookkeeping and financial record maintenance for both the company and its clients.
• Processing and reviewing accounts payable invoices post-AI tool processing.
• Handling and resolving client support inquiries regarding accounting and invoice processing.
• Collaborating with the AI tool development team to enhance tool effectiveness and client satisfaction.
• Performing regular audits and preparing financial reports and statements.
• Implementing and adapting to new accounting procedures and systems.
• Ensuring top-notch client service, maintaining client satisfaction and retention.

• 3+ years of experience in accounting and finance.
• Proficiency in Microsoft Excel, Quickbooks Online and any accounting software.
• Strong data entry skills with high accuracy.
• Excellent verbal and written communication skills in English.
• Familiarity with AI processing tools in finance is preferred. 
• Experience in a client support role is a plus. 

Position: 16142626863 - Support Team Associate

Work Hours (Client): TBD

Pay Range: $800-1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

About:

We are looking for people who are naturally good with customers both in helping them with learning how to use software, in problem solving and in professional conversations, have worked in a software team before or have been working towards this in their education or training.

It helps organisations to coordinate everything in one application. From their timetables, scheduling, bookings, projects, payroll, finance, reports, customers, team, equipment, and compliance all from one place.

It is a web application designed with sports and activity providers in mind. We already work with some of the leading Sports Activity Providers, Bikeability and Sports Foundation Trusts across the UK.

A growing company, ready to transform an already unique and industry-leading application. We offer a creative, agile and collaborative environment, where you can contribute to build real improvements and use your problem solving skills to be part of our disruptive plans to shape the industry.

Would you like to play a vital role in a growing Software Company serving the Sports and Activity arena? Are you the person we are looking for to ensure the satisfaction of our software users by providing exceptional customer support? Would you excel in a role addressing user inquiries, troubleshooting technical issues, and maintaining a positive customer experience?

Duties and Responsibilities:

• Provide timely and professional support to software users through various channels such as email, chat, phone, and ticketing systems.
• Diagnose and troubleshoot technical issues reported by users, guiding them through problem-solving steps, and ensuring issues are resolved to their satisfaction.
• Develop a deep understanding of our software products to effectively assist users and answer their questions.
• Help to Create and update user guides, FAQs, and knowledge base articles to help users find answers to common questions and issues independently.
• Communicate effectively with users, both verbally and in writing, ensuring clarity, professionalism, and empathy in all interactions.
• Gather user feedback and feature requests, categorise and report them to the appropriate teams for product improvement.
• Escalate complex or unresolved issues to higher-level support while maintaining communication with customers.
• Participate in quality assurance activities to ensure the software meets user expectations and report any bugs or issues to the applicable people.
• Collaborate with other teams, including product, implementation, customer success and engineering teams, to identify and resolve customer issues.
• Provide training and support to customers on how to use the product.
• Maintain a high level of customer satisfaction by providing excellent customer service.
• Monitor and maintain customer support metrics and service level agreements, such as response time and resolution time.

Goals:

• Maintain high levels of customer satisfaction by resolving issues promptly and professionally, as measured by customer feedback and survey.
• Meet or exceed established targets for resolving customer issues within the defined service level agreements (SLAs).
• Ensure that all user feedback and feature requests are accurately documented and relayed to the appropriate teams.
• Provide excellent customer service and support to customers.
• Maintain a high level of customer satisfaction.
• Continuously help to  improve customer support processes and workflows.
• Contribute to the growth and success of the company.

Knowledge, skills and abilities:

• Ability to learn new software and products efficiently
• Familiarity with common software and hardware configurations
• Basic knowledge of software development and debugging concepts
• Excellent communication skills, both written and verbal
• Strong problem-solving and troubleshooting abilities
• Customer-focused mindset with a high degree of patience and empathy
• Proficiency in using support ticketing systems and customer support software
• Ability to work effectively in a team and collaborate with other departments
• Adaptability to learn and adapt to new software and technologies quickly
• Ability to work independently and manage time effectively
• Ability to remain calm under pressure and handle challenging customer interactions with professionalism
• Familiarity with customer support software and tools
• Understanding of customer support metrics and KPIs
• Knowledge of basic technical troubleshooting
• Strong problem-solving and analytical skills
• Ability to multitask and prioritise workload
• Strong attention to detail
• Ability to work well in a team environment
• Previous experience in customer support, preferably in a software or technology-related role, is a plus

• At least 1-2 year of relevant work experience
• Has experience in using common software and hardware configurations
• Ability to learn new software and products efficiently
• Basic knowledge of software development and debugging concepts
• Excellent communication skills, both written and verbal
• Strong problem-solving and troubleshooting abilities
• Familiarity with customer support software and tools
• Understanding of customer support metrics and KPIs
• Knowledge of basic technical troubleshooting
• Previous experience in customer support, preferably in a software or technology-related role, is a plus

OPEN FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES

Position : Paralegal

Working Hours : Monday to Friday 11AM to 7PM New Zealand Time (6AM to 2PM Manila time)

Salary Range : 800 - 1,200 USD

About the company: 

We are a leading property law firm based in Auckland, New Zealand, specializing in conveyancing, property transactions, and related legal services. We make the legal process for buying, selling, and refinancing property simple for millennials in New Zealand.

We are looking for a dedicated and highly organized Legal Assistant/Paralegal to join our team. This is a full-time position, and the candidate must be available to work during New Zealand business hours.

Key Responsibilities

Legal Tasks

• Conveyancing Support: Assist in the preparation and review of legal documents related to property transactions, including contracts, deeds, and settlement statements.

• Document Review: Examine legal documents for accuracy and compliance with New Zealand property.

• Client Communication: Draft and review legal correspondence, including emails and letters, to clients and opposing counsel.

• Case Management: Maintain an organized case management system, ensuring all documents, timelines, and correspondence are up-to-date.

Non-Legal Tasks

• Email Management: Sort, categorize, and respond to client and internal emails in a timely manner.

• Scheduling: Coordinate and manage appointments, meetings, and deadlines using digital calendars.

• Document Formatting: Use Canva to create and format presentations, brochures, and other non-legal documents.

• Data Entry: Input client and case information into Google Sheets and other databases.

• File Management: Organize and manage digital files using Google Drive/OneDrive.

Qualifications:

• Bachelor’s degree in Law, Legal Studies, or related field.
• At least 2 years of experience as a Legal Assistant or Paralegal, preferably in property law.
• Comprehensive English skills, both written and verbal.
• Must be available to work New Zealand business hours.

Must have:

• Required software proficiency on the following:
• ConveyIt
• Pipedrive
• Xero
• Google Forms
• Google Sheets
• Canva
• Google Drive/OneDrive
• Asana
• Monday

Training:

Training in ConveyIt and specialized tasks related to property law will be provided to the selected candidate.

Position                                            : Email Marketing Specialist  

Work Hours                                    : M-F 9AM – 5PM Mountain time/ 12AM – 9AM Philippine time

Holidays                                           : TBC

Pay Range                                       : 1000 – 1,200 USD per month

Job Description:

Our US client is looking for a skilled Email Marketer who will take charge of their email marketing strategies. The ideal candidate is proficient in email marketing and its analytics, reporting, content, and research. Light copywriting tasks also form a crucial part of this role.

Responsibilities:

• Planning and implementing direct email marketing campaigns.
• Analyzing and reporting on statistical data for all emails.
• Researching content to ensure that our email marketing initiatives are innovative and compelling.
• Create news letters
• Performing light copywriting tasks to produce effective and persuasive email content.
• Testing different versions of emails (A/B testing) to analyse the best performing content and formats.
• Ensuring the layout of the emails is optimized, user and mobile-friendly.

• 2+ years of proven experience in email marketing.
• Knowledge in using Notion, HubSpot, Klaviyo
• Good written communications skills
• Familiarity with content research and creative copywriting.
• Keen eye for detail.

This is an excellent opportunity for those who are ready to make a significant impact on our marketing strategy and possess the analytical skills to track and optimize campaign performance.

TBC

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Furniture Designer 2

Pay Range: 1000-1400usd/month

Schedule: Monday to Friday 9am to 5pm EST

About the Role:

As a Furniture Designer 2, you will be responsible for developing shop drawings and 3D renderings for our manufacturing team, using Solidworks (preferred). Shop drawings will be developed via our customers’ specification packages. You will work directly with the Design Manager and ownership- while coordinating with our manufacturing team- to design, develop, and communicate FF&E items that meet our customer needs while taking into account manufacturing requirements. 

Key Responsibilities:

• Support the Design Manager and Design Technicians by overseeing technical details on casegoods/millwork and furniture, providing recommendations for construction.
• Produce detailed shop drawings with accurate and clear measurements, materials, finishes, & specs.
• Support our Project Managers by tracking changes, reviewing finish samples/ fabrics.
• Communicate with our manufacturing facilities for best practices on item construction /ensure projects are manufactured according to specs.
• Develop assembly and installation drawings for signoff by our manufacturer and clients.
• Understand and contribute to WH construction standards.
• Utilize millwork expertise to communicate with clients.
• Ability to work in a fast growing / paced work environment and communicate with interior designers/purchasing groups/ fellow industrial designers.

• Minimum 2 years experience creating drawings for manufacturing in Solidworks. (AUTOCad an asset)
• Ability to read, understand and develop shop drawings by interpreting specifications/technical drawings
• Strong knowledge of millwork detailing preferred- furniture an asset.
• Experience in luxury hospitality design preferred
• Demonstrable ability to manage and execute on multiple projects
• Strong analytical, creative thinking and problem-solving skills with ability to make effective decisions with minimal supervision
• Strong communication skills – verbal, written, and design articulation
• Ability to multi-task with sensitivity to deadline and time management
• Solid understanding of design principles and aesthetics

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES

Position: Client Relations Specialist

Working Hours: 9 am - 5 pm EST

Holidays: TBD
Salary: $900 - $1500

About the Role:

We are specifically looking for someone with a strong background in real estate and excellent folio skills. In addition, the ideal candidate should possess exceptional communication skills and the ability to confidently make calls to clients and prospects.

Responsibilities:

• Proficient in utilizing AppFolio.
• Engage brokers and prospective tenants through email, calls, and diligent follow-ups.
• Proactively conduct informative leasing-focused calls with brokers and potential tenants.
• Perform administrative duties, efficiently managing calls and emails.
• Effectively manage leads generated from listing sites.
  
  

• Minimum of 2 years of experience in the Real Estate Industry

• Good to Excellent Communication and Written skills; Minor accent is acceptable

• Proficiency in client management systems, preferably AppFolio, or other real estate-specific platforms

• Familiarity with tools such as Office 365

• Significant advantage for candidates with experience in motion.com, Loop Net, and Crexi for listing management

• Meticulous attention to detail

• Proactive self-starter attitude
  
  

Holidays Off: US Holidays

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Customer Support

Working Hours: 9:00AM to 5:00PM Eastern Time (10pm-6am MNL Time)

Holidays: To be discussed

Salary Offer: USD 1,200/month

About the role:

We are currently seeking an organized and detail-oriented candidate to fulfill a role as a Customer Service Specialist. The role will have a keen focus on managing and submitting orders to our manufacturing department, as well as handling various customer service functions. 

Responsibilities:

• Submitting online orders to manufacturing, organizing customer files, answering customer service questions.
• Manage the customers’ inquiries, ensuring a seamless and positive experience.
• Respond promptly to customer enquiries via phone, email or direct messages.
• Efficiently and accurately manage and submit orders to our manufacturing department.
• Act as a key point of contact for all customers.
• Resolve customer inquiries and problems effectively and efficiently.
• Develop and maintain a deep knowledge of our products and services.
• Provide exceptional service to all customers.
• Work closely with other teams to ensure smooth operation across the organization.

Qualifications:

• Must have at least  2 Years experience, preferably in a luxury or high price point business.
• Familiarity with GMail and Spreadsheets
• Available to work and focus on a  full-time role