​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Paid Ads/Media Specialist

Working Schedule:  Monday - Friday,  Flexible Working Hours but must have an overlapping time following Mountain Standard Time

Salary Range:  USD 900- USD 1500 per month

ABOUT THE COMPANY
We are a dynamic and rapidly growing company specializing in unique home goods products. With an expanding product line, we are committed to reaching and captivating our target audience through strategic digital advertising campaigns.

ABOUT THE ROLE:

We are seeking an experienced Paid Ads/Media Specialist to join our team. This role will be pivotal in managing and optimizing our digital advertising efforts across various platforms including Facebook Ads, Google Ads, TikTok Ads, and more as we expand our advertising reach.

RESPONSIBILITIES:

• Develop and execute effective paid advertising campaigns on platforms such as Google Ads, Facebook Ads, and others.
• Conduct comprehensive keyword research and audience targeting to identify opportunities for campaign optimization.
• Craft compelling ad copy and visual elements to engage and entice our target audience.
• Monitor campaign performance metrics closely and provide actionable insights for optimization.
• Utilize A/B testing to refine ad variations, landing pages, and audience segments for maximum effectiveness.
• Stay abreast of industry trends and best practices to continuously improve campaign performance.

QUALIFICATIONS:

• Minimum of 3 years of proven experience as a Paid Ads Specialist or in a similar role.
• Deep understanding of various paid advertising platforms, including Google Ads, Facebook Ads, and LinkedIn Ads.
• Proficiency in data analytics tools to track, measure, and optimize campaign performance.
• Strong analytical skills with the ability to interpret data to inform decision-making.
• Excellent written and verbal communication skills.
• Detail-oriented with exceptional organizational and project management abilities.

Preferred Qualifications:

• Demonstrated track record of delivering results through digital advertising campaigns.
• Proficiency in creating compelling images and content for successful ads.
• Experience in generating comprehensive reports showcasing campaign success, audience insights, and ad performance.
• Ability to edit landing pages to align with ad messaging and optimize conversions.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

Position: Technical Support Representative

Working Hours: Full time; 40 hours/week (Eastern Time Autonomous Hours)

Salary Range:  USD 900 - USD 1500/month

Job Summary:

If you love technology and setting users up for success, come join us at Astrohaus as a Customer Success Specialist! This role is at the heart of our mission to deliver exceptional service and support to our users. You will be the go-to expert for users on all things, from guiding them in unlocking the full potential of their devices to troubleshooting technical issues with patience and empathy.

Here, you’ll help us deliver exceptional service and support and live up to our values:

● Make the customer feel heard.

● Have the correct answer.

● Follow-up and follow-through.

In this role, your primary responsibility will be to assist customers through the help desk, including

email, phone, chat, and video meetings to answer any questions and, generally, to make sure our

customers feel supported. It's all about making people feel heard.

The goal is to educate the consumer with the right information at the right time without overwhelming

them. We want the customer to feel supported throughout the buying journey and develop product

mastery.

Tasks:

1. Day-to-day direct support for customer questions

• Inquiry Resolution: Promptly and efficiently resolve customer inquiries related to the usage, features, and benefits of products. This includes providing clear, concise, and accurate information to enhance customer understanding and satisfaction.
• Technical Support: Address technical inquiries and issues via phone, email, live chat, and video calls. This includes troubleshooting problems, providing step-by-step solutions, and escalating issues to the engineering team when necessary.
• Customer Onboarding: Welcome new users and provide them with the necessary resources and guidance to get started with their app. Eventually, this will include 1:1 video sessions with new customers.
• Follow-Through: Follow up on resolved customer questions to ensure satisfaction

2. Documenting and improving the customer success experience

• Feedback Loop: Act as the voice of the customer within the company. Gather user feedback on product features, user experience, and service satisfaction to inform product development and improve customer service practices.
• Documentation: Suggest updates to documentation, including FAQs, troubleshooting guides, and how-to articles based on conversations with customers
• Continuous Learning: Stay updated on new product features, technology updates, and
• customer service best practices to ensure the highest level of support.

Qualifications:

• Education: High school diploma or equivalent
• Experience: Minimum of 2 years in customer service, technical support, or a related client-facing role. Experience in a technology-focused environment is highly preferred.
• Must be comfortable in providing customer onboarding support via Zoom video call.
• Technical Skills: Proficient with customer service software and tools and able to quickly gain familiarity with products and services.
• Communication Skills: Excellent verbal and written communication abilities. Must be able
• to convey information clearly and effectively.
• Problem-Solving Skills: Strong analytical skills with the capability to assess problems and propose effective solutions.
• Language Skills: Excellent English Communication Skills

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

Job Responsibilities

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

The Governance & Shared Services team is looking for a committed and competent Release & Governance manager to carry out activities related to release & governance.  You'll be part of an Agile team that implement high quality, standardized solutions for Swiss Banks, and also provide Application Maintenance Services (third level support) to our existing customers base.  We work closely together and with other teams, therefore we are looking for a new colleague who – in addition to being independent – also enjoys collaborating with others!

Your key tasks 

• Bitbucket governance and support, creation and management of release branches, including rebase/ reintegration
• Support for Release Upgrade of ACP (major and minor)
• Baseline preparation with implementation of kernel and param packages updates
• Project support for stream landscape definition
• Release planning support

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Real Estate Virtual Assistant and Client Relations Specialist

Schedule: Flexible (total of 40 hours/ week)

Salary Range: $800/month - $1500/month



Job Description:

As a Real Estate Virtual Assistant and Client Relations Specialist, you will play a pivotal role in ensuring the satisfaction and retention of our existing customers while also assisting potential customers in understanding and navigating our services. You will be responsible for managing support emails, handling inbound calls, and providing top-notch assistance through our CRM system.

Key Responsibilities:

Email and Phone Support: Manage and respond to support emails promptly and efficiently. Handle inbound calls via our CRM, addressing customer inquiries, and professionally providing solutions.

Customer Interaction: Build and maintain positive relationships with existing parkers. Address their concerns, provide information, and ensure a high level of customer satisfaction.

New Inquiry Handling: Engage with new inquiries, explain our services, and assist in the onboarding process. Guide potential customers through our offerings to meet their needs.

Issue Resolution: Work to resolve customer issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary.

Documentation: Maintain accurate and detailed records of customer interactions, feedback, and resolutions in the CRM system.

Serve as the primary point of contact for current and prospective residents.

Additional Responsibilities:

Provide virtual support on various items, including maintenance requests, signing leases, scheduling showings, conveying pricing, and following up on events.

Follow-up with residents of delinquency accounts.

Execute paperwork, including leases, lease amendments contracts (property level), lease renewals, etc.

Communicate important announcements and notices to residents across different channels.

Act as an administrative assistant to the operations manager to help manage residents, vendors, and in-house tasks.

General office management (office supply orders, maintenance requests, scheduling couriers, etc.).

Manage monthly asset management fees for all assets/entities.

Prepare monthly executive and employee expense reports, receipt filings, and data uploads.

Coordinate with legal counsel for annual shareholder/partnership resolutions and filings.

Perform market research.

Manage contact lists.

Calendar and appointment management as needed.

Prepare tasks and reminders for the team and follow up as needed.

Assist residents with processing rent payments.

Qualifications:

Ability to analyze and resolve customer issues effectively and efficiently.

Comfortable using CRM systems and other customer support tools.

Ability to prioritize tasks and manage time effectively to meet service-level agreements.

Ability to adapt to changing processes and procedures in a dynamic work environment.

Proven experience as a Client Relations Specialist.

Knowledge of customer relationship management (CRM) practices.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

About the team:
The Global Asset Finance Client Experience (CX) team provides support to Asset Finance clients to assist them with the day to day management of the software.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Implement demo trials on time to generate “Reasons to believe” to support Syngenta recommendations.
• Provide technical expertise/training to marketing, sales, regulatory, and Field Promoters
• Provide technical support to the sales team in their demonstration areas SBS, and field day activities.
• Implement the commercial demos ESPs to support the BTL activities.
• Lead the Digital project of TMD.
• Will also work hand in hand with the Commercial team’s in the zone to support commercial success aspirations
• Timely retrieval of highly qualified data from trials to support robust decisions.
• Together with the Commercial team, will serve as subject matter resource for the crop protection products in the Business Zone
• Will also implement relevant Agronomy services whenever needed.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Executive Assistant

Work Hours : Monday to Friday 9-5pm EST

Pay Range : USD 900-1,200/month

Company/Client Overview:

They help homeowners tackle problems, sell your house, and reach your goals faster.

Duties and Responsibilities:

• Travel Management and Coordination:
• Arrange all travel accommodations including flights, hotels, and transportation.
• Prepare detailed itineraries and ensure all travel arrangements are made in accordance with company policies.
• Scheduling & Calendar Management:
• Maintain and organize executives' calendars, scheduling appointments, and meetings.
• Coordinate with internal and external stakeholders to schedule meetings efficiently.
• Inbox and Email Management:
• Monitor and manage executives' inbox, responding to or redirecting emails as necessary.
• Administrative Support:
• Handle all professional and personal administrative tasks and appointments for executives.
• Record meeting minutes accurately and distribute them in a timely manner.
• Meeting and Event Planning:
• Plan and execute meetings, conferences, and events.
• Coordinate logistics such as venue booking, catering, and audio-visual equipment setup.
• Document Preparation and Review:
• Prepare and review documents, presentations, and spreadsheets for accuracy and completeness.
• Ensure all documents are properly formatted and organized.
• Confidential Information Handling:
• Handle confidential information with discretion and maintain confidentiality at all times.
• Data Organization and Analysis:
• Organize and analyze data to support decision-making processes.
• Prepare reports and presentations based on data analysis.
• Office Management Tasks:
• Assist with office management tasks such as ordering supplies, maintaining equipment, and coordinating office maintenance.
• Basic Accounting/Bookkeeping:
• Perform basic accounting and bookkeeping tasks such as expense tracking and invoice processing.
• Basic Project Management:
• Assist with basic project management tasks including task coordination, progress tracking, and documentation.

• At least 5 years of relevant experience
• Preferably prior experience as a Real Estate Executive Assistant
• Proficient in Microsoft Tools (Word, Excel, PowerPoint) and Google Workspace.
• Strong communication skills, both written and verbal.
• Impeccable attention to detail and organizational skills.
• Ability to meet deadlines and prioritize tasks effectively.
• Ability to work independently with minimal supervision.

Reporting Line

• This position reports directly to the Connectivity and Products (C&P) Sales Manager and indirectly to the Director.

Primary Responsibilities    

• Generates and capitalizes on new sales opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepares individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business.

Specific Responsibilities   

• In conjunction with overall sales strategy, creates sales plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location.
• Identifies, conducts research, plans and contacts potential clients to establish new business in order to achieve targeted revenue growth.
• Anticipates, identifies, and comprehends client’s needs and pains and translates those into sales opportunities.
• Prepares quotation, service agreement, and tender within set deadlines.
• Ensures timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure.
• Prepares and submits timely and accurate reports of sales activities, especially client visits/calls.
• Resolves customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers.
• Monitors customer satisfaction and settlement of accounts with SGS.
• Maintains positive relationships with current and potential clients through regular contacts.
• Liaises with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Collaborates marketing strategy and business development teams as appropriate.
• Tracks competitor activity.
• Provides agreed billing arrangement to the invoicing team and provides details of payment arrangements to assist collection of all assigned accounts.
• Maintains awareness and knowledge of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities.
• Forwards potential opportunities to other Business Lines as appropriate and promotes collaboration to ensure successful conversion.  
• At all times, adopts a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and SGS 15 Rules for Life.
• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Performs other related duties as may be assigned either to achieve of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Hiring Filipinos residing in the Philippines
Position: Amazon Business Analyst

Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST (Eastern Standard Time)

Holidays: TBD

Pay Range: 1,200 - 1,400 USD/month

About the Company:
The client is a rapidly expanding powerhouse in the health and wellness industry. Their portfolio is a collection of leading DTC online brands in this space, including Keto, Emma Relief, Keto Activate, Simple Keto System, Helix Bootcamp, and Synocell.

The client has been featured in various publications such as Forbes, Vogue, Elle, Business Insider, Eat Well, and many more.

Who are we looking for?
We are looking for an Amazon Business Analyst to help maximize our marketplace performance on Amazon. The ideal candidate will possess a strong analytical mindset and deep knowledge of Amazon's platforms and analytics tools.

Responsibilities:

• Analyze sales data and market trends on Amazon to provide actionable insights for business growth.
• Manage and optimize listings for enhanced visibility and sales performance using Amazon Seller Central and other tools.
• Collaborate with cross-functional teams to develop and implement strategic plans for product launches, promotions, and inventory management.
• Monitor and report on competitors' strategies, pricing, and consumer behavior.
• Develop and maintain dashboards and reports that provide insights into key performance indicators.
• Work closely with the marketing team to refine PPC campaigns, enhance SEO strategies, and drive A/B testing initiatives.
• Assist in budget forecasting and P&L management related to Amazon sales channels.
• Ensure compliance with Amazon’s policies and guidelines for sellers.

• Proven experience as a business analyst, preferably within the Amazon e-commerce environment.
• Strong proficiency in analytical tools, including Google Analytics, Excel, and Amazon-specific software such as Helium 10.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Strong organizational and project management skills.
• Ability to work in a fast-paced and ever-changing environment.
• Excellent communication and interpersonal skills.

DomainTools is seeking a senior test developer with a focus on web-based user interfaces and REST APIs to join our Software QA team. We want you to research, develop, deliver, and manage cutting edge techniques in software quality assurance and test writing with automated deployments. You will closely collaborate with development and operations teams to provide quality and speed in continuous testing deployments.

Location: Remote - Philippines

Schedule: US Business Hours (Night Shift in the Philippines)

Compensation: 124,300 PHP per month

• Design, develop, and execute automated tests for web-based user interfaces and RESTful interfaces with focus on both conformance and performance.
• Write test statements and test plans based on requirement documents, documentation review, and SME interviews.
• Develop unit and system tests in python, shell scripts, C, and/or golang.
• Generate testing results reports.
• Document testing environments and testing procedures.
• Assist with maintenance of Jenkins automation system.
• Assist with installations and maintenance of Linux-based test farm.

Must Have Qualifications:

• 7+ years experience with software development with focus on quality assurance and testing.
• Python programming with focus on test development: 2+ years
• Experience with pytest framework.
• Experience with Selenium or automated web browser testing.
• Unix command line and shell scripting experience: 1+ years
• Linux or BSD development environment: 1+ years
• Continuous Integration automation experience, such as with Jenkins: 1+ years
• GIT or equivalent source code revision control experience: 1+ years

Pluses (Desirable Skills):

• C, Golang, or PHP development experience.
• Development or administration experience with Internet protocols and services such as DNS, HTTP, SMTP, or BGP.
• Experience with Openstack API.
• Experience with Ansible.
• Debian or Red Hat specific system administration experience.
• Experience with code coverage analysis tools.

Shift pattern: Tues - Sat, 8.30pm to 5am PhST

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Steam Boiler and CDA Engineer is responsible for the control and monitoring and operation of the Steam Boiler plant and Compressed Dry Air facility. Perform maintenance as needed ensuring a reliable, efficient supply of steam and compressed air to all feed mill operations without sacrificing safety and environment-friendly operation. 

Key Duties and Responsibilities

Facility Operation and Maintenance

1. Efficiently operates computerized biomass boiler system in accordance with specifications, instructions, and specified sequence

2. Promptly provides feedback to maintenance planners, technicians, and/or supervisors regarding any abnormalities and alarming equipment conditions.

3. Regularly measure and monitor raw biomass feedstock, including wood, waste, or refuse materials.

4. Regularly monitor and record the data of air compressors and air dryers ensuring parameters are within the standard.

5. Consistently record and report operational data such as readings on meters, instruments, and gauges.

6. Effectively read and interpret instruction manuals or technical drawings related to biomass boiler production equipment or processes.

7. Regularly inspect the CDA facility and the biomass boiler plant or processing equipment, and record and report damages, and any facility problems.

8. Effectively operate the backup diesel fuel boilers in case the biomass boiler can not supply sufficient steam to feed mill production.

Energy Production, Supply, and Management:

1. Regularly monitors and maximizes Energy Production

2. Constantly identifies and recommends to Mechanical supervisor strategies and measures to promote optimum energy production and energy conservation. Implements, monitors and evaluates the effectiveness of approved policies and measures.

3. Regularly prepares and submits a relevant report as advised by the team leader

4. Effectively coordinates with engineering, procurement, and warehouse analyst on the supply management of the biomass feedstock, diesel, and other supplies to assure continuous and cost-efficient operation.

Air Pollution Control Management:

1. Regularly monitors and records the quality of smoke emissions from the smokestack.

2. Closely coordinated with the Pollution Control Officer and mechanical supervisor regarding the regular stack emission testing of the facility in accordance with the standard as set by the DENR and or other applicable standards.

3. Promptly reports to the immediate Team leader any abnormalities in the emission of the smoke stack.

Risk Management

1. Closely coordinate with Maintenance Supervisors and formulate a risk management system for the Biomass boiler and CDA facility.

2. Consistently ensure that all risk-mitigating actions are implemented according to plan and regularly submit risk monitoring reports to the Mechanical Supervisor.

3. Continuously identify operational and occupational risk and recommend mitigating actions to the mechanical supervisor.

Continuous Improvement Projects:

1. Continuously explore the system and facility improvement and recommendations for implementation.

Other Tasks: 

1. Attends emergency/special calls relative to electrical problems during the night shift, should the need arise. 

2. Implements the good housekeeping program 5 S and other company programs in all areas supervised 

3. Ensures compliance with governmental regulations and deviation from such should be brought to the attention of the Feeds Engineering Manager 

4. Performs work as may be assigned by the immediate superior. 

Food Safety:

1. Complies with quality, Halal, health, and food safety policy, standards, and regulations of the company.

2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

Other Duties & Responsibilities:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management, etc. 

2. Performs other related tasks as may be assigned by the Team Leader.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Deploy release of new technologies as well as design, install, configure, maintain, and integrate system testing performance of PC/server operating systems, related utilities and hardware. 

• Installs, maintains, and upgrades internal computer hardware and software systems used for designing and developing company products.

• Controls user access and passwords.

• Proposes and implements system enhancements that will improve reliability and performance of system.

• Monitors usage and performance.

• Trains personnel on system usage.

• Troubleshoots server, software, and hardware issues.

• Assists with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs.

• Researches, evaluates, and recommends software and hardware products.

• Supports Web access and electronic messaging services and maintains a secure systems environment.

• Provides new hardware specifications to users based on application needs and anticipated growth.

• Other related duties assigned as needed. 

What you bring:

• Previous experience in a technical support role is essential in handling incidents.

• Prior banking or finance related experience a plus; personal banking or mobile banking experience preferred.

• Customer service oriented; advocates on behalf of our clients

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently.

• Good oral and written communication skills

• Strong problem-solving skills

• Previous experience using SNOW (ServiceNow) is desirable.

What we offer you:

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources, and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Assist sales representatives in uncovering prospect requirements and identifying product functionality gaps to develop, recommend and package the best possible product and/or service for client prospects.

What you will be doing :

• Primary role would be to ensure effective design and develop, validate and support activities, to assure that FIS client/s are satisfied with high level of service in the technology domain.

• Work closely with members of the sales Team/Product teams and engineering teams in developing newer solutions and automation.

• Gather the requirement and specification to understand the client requirement in a detailed manner and translate the same into system requirements. 

• You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to technology leads and project managers.

• Mapping customer requirements and proposing a technically viable solution or service from within the company is offering.

• Improving customer go-live effectiveness through domain expertise, product knowledge, requirement gathering and solution design.

• Own and maintain the product upgrades and continuously enhance them in line with the development of the platforms.

• Support implementation efforts by building in-depth expertise in solutions.

• Superior organizational skills working with multiple customers/vendors and can switch context quickly throughout the day with various competing demands.

What you bring : 

• Strong understanding and experience in network Routing, Switching, DC networking, Protocols, and solutions.

• Knowledge and experience in SD-WAN Technology.

• Experience with network monitoring tools, reporting and capabilities.

• Knowledge in different types of circuits: MPLS, DIA, Broadband, SIP/PRI, Point to Point and Wireless solutions. 

• Understanding and experience in cloud solutions (AWS, Azure).

• Knowledge in firewall and Products: Cisco routers, Switches, Access point. 

• Knowledge in Voice solution – Call manager, Cloud calling, Webex and 8X8. 

• Work with the technology team to aid the development of the platform roadmap.

• Excellent oral communication and impeccable written communication skills. 

• Should be willing to continuously coordinate with clients and business development teams spread across the globe as well as teams. 

• Strong project management skills and a research -oriented approach

What we offer you :

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced IT NETWORK ENGINEER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

• Diagnose and troubleshoot network connectivity issues. 
• Planning and implementing network infrastructure projects and technology initiatives based on the customer or business requirements 
• Performing routine network optimization to ensure efficient data flow. 
• Maintaining network configurations, identifying vulnerabilities, and ensure the reliability and security of network devices. 
• Identifying issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution 
• Collaborating with cross-functional teams, clients, and third-party support partners to ensure smooth integration of client network systems. 
• Providing pro-active guidance, mentorship, leadership example, and recommendations to junior team members. 
• Proactively researching and locating necessary tools and processes to identify troublesome trends as they develop. 
• Performing ad hoc IT-operations related assignments and projects as required 

• 1 to 2 years IT Network Engineer experience in a BPO setting or similar 
• Excellent Verbal and Written English communication skills 
• Ability to think outside the box, analytical regarding complex situations 
• Amenable working onsite in MAKATI and MANDALUYONG
• Willing to work Night Shifts 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Lead IT Engineer will be responsible for Application support at ThriveDX.This includes documenting, troubleshooting, and resolving issues in a multifaceted and complex environment.

You will be collaborating with all levels of management within various departments to understand the current state, identify business requirements, and recommend solutions. You will be working in a fast-paced, dynamic environment and will be expected to manage the day-to-day operational and tactical aspects of multiple Implementation projects; effectively communicate plans, progress, and status to internal stakeholders.

This position will also implement and manage other technical and SaaS solutions ensuring security and quality standards are achieved. You will be providing tier two and tier three ticket support, administration of Enterprise Applications, complete project work in an agile methodology, and perform other job-related duties as required.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.
• Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,
• Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.
• Participate in project related work to deliver improvements in these solutions.
• Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction
• Must be a self-starter possessing excellent time management skills; able to manage
• multiple activities simultaneously while requiring little or no oversight and/or direction
• Must possess a strong combination of project management and technical skills along with excellent Customer communication skills
• Propensity for multi-tasking
• Excellent communication skills both oral and written
• Extremely organized and focused
• Self driven
  

YOU HAVE…

• 3-5 years experience managing Atlassian Cloud products on premium licensing:
• Confluence, Jira Service Management, Jira Projects, Jira Work Management, etc; to
• include building and managing Service Management projects, building automations and
• API based integrations.
• 3+ years of experience developing and maintaining technical documentation in Confluence
•  2-4 years experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA
• 3-5 years of Technical support experience is required.

● Experience troubleshooting in a multi-user high availability 24x7 environment

● Experience in PC repair, troubleshooting and deployment (Windows and MAC)

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Lead IT Engineer will be responsible for Application support at ThriveDX.This includes documenting, troubleshooting, and resolving issues in a multifaceted and complex environment.

You will be collaborating with all levels of management within various departments to understand the current state, identify business requirements, and recommend solutions. You will be working in a fast-paced, dynamic environment and will be expected to manage the day-to-day operational and tactical aspects of multiple Implementation projects; effectively communicate plans, progress, and status to internal stakeholders.

This position will also implement and manage other technical and SaaS solutions ensuring security and quality standards are achieved. You will be providing tier two and tier three ticket support, administration of Enterprise Applications, complete project work in an agile methodology, and perform other job-related duties as required.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.
• Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,
• Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.
• Participate in project related work to deliver improvements in these solutions.
• Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction
• Must be a self-starter possessing excellent time management skills; able to manage
• multiple activities simultaneously while requiring little or no oversight and/or direction
• Must possess a strong combination of project management and technical skills along with excellent Customer communication skills
• Propensity for multi-tasking
• Excellent communication skills both oral and written
• Extremely organized and focused
• Self driven
  

YOU HAVE…

• 3-5 years experience managing Atlassian Cloud products on premium licensing:
• Confluence, Jira Service Management, Jira Projects, Jira Work Management, etc; to
• include building and managing Service Management projects, building automations and
• API based integrations.
• 3+ years of experience developing and maintaining technical documentation in Confluence
•  2-4 years experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA
• 3-5 years of Technical support experience is required.

● Experience troubleshooting in a multi-user high availability 24x7 environment

● Experience in PC repair, troubleshooting and deployment (Windows and MAC)

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Lead IT Engineer will be responsible for Application support at ThriveDX.This includes documenting, troubleshooting, and resolving issues in a multifaceted and complex environment.

You will be collaborating with all levels of management within various departments to understand the current state, identify business requirements, and recommend solutions. You will be working in a fast-paced, dynamic environment and will be expected to manage the day-to-day operational and tactical aspects of multiple Implementation projects; effectively communicate plans, progress, and status to internal stakeholders.

This position will also implement and manage other technical and SaaS solutions ensuring security and quality standards are achieved. You will be providing tier two and tier three ticket support, administration of Enterprise Applications, complete project work in an agile methodology, and perform other job-related duties as required.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.
• Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,
• Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.
• Participate in project related work to deliver improvements in these solutions.
• Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction
• Must be a self-starter possessing excellent time management skills; able to manage
• multiple activities simultaneously while requiring little or no oversight and/or direction
• Must possess a strong combination of project management and technical skills along with excellent Customer communication skills
• Propensity for multi-tasking
• Excellent communication skills both oral and written
• Extremely organized and focused
• Self driven
  

YOU HAVE…

• 3-5 years experience managing Atlassian Cloud products on premium licensing:
• Confluence, Jira Service Management, Jira Projects, Jira Work Management, etc; to
• include building and managing Service Management projects, building automations and
• API based integrations.
• 3+ years of experience developing and maintaining technical documentation in Confluence
•  2-4 years experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA
• 3-5 years of Technical support experience is required.

● Experience troubleshooting in a multi-user high availability 24x7 environment

● Experience in PC repair, troubleshooting and deployment (Windows and MAC)

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Strategic Analytics is a growing team at Arch that has established itself as a driving force in the success of the business. We focus on implementing real-time analytic solutions that improve profitability and growth. To broaden our impact, we have expanded our focus to deliver business-driven intelligent data automation capabilities that combine data from external vendors with intelligent document processing (IDP) technologies. This includes working with artificial intelligence/machine learning, NLP, OCR, generative AI, and algorithmic-based solutions.

As a key member of the Strategic Analytics team, you will support the solution definition, build and implementation of IDP/AI opportunities across operations, claims, finance, and underwriting teams.  You will apply the right mix of technologies across the underwriting and claims functions.

• Deliver automated document extraction and data enrichment solutions.
• Manipulate data using R or SQL Server; develop advanced ad hoc queries to investigate data anomalies and to summarize data for pattern detection
• Develop round-trip data flows that prepare data for IDP and format the results for analytical purposes
• Collaborate with experienced modelers to build predictive models and analytic solutions using Python or R; apply techniques such as NLP, decision trees, and clustering.
• Execute proof-of-concepts to evaluate the business value of internal tooling and external vendors/ data.
• Use AI technologies such as natural language processing to extract business data from unstructured and semi-structured sources (e.g., loss history reports, insurance applications, claim files, application scraping using OCR/ generative AI, etc.).
• Create technical documentation to archive end-to-end processes
• Impact Analysis - awareness of how changes, including new or updated processes and automations will impact the business operations and customers.

Your Career

As a Systems Engineer you provide technical expertise and guidance in your customer’s zero trust journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the SE role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions 
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Planning and building compelling technical and business-focused solutions which drive adoption and growth after the initial sale and across the portfolio
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiate our leadership 
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events

Position: Medical Billing Specialist

Working Hours: Monday - Friday; 8:30am - 5:30pm CST

Salary Range:  USD 900 - USD 1,400/month

Tasks:

• Coding and billing multiple CPT codes per date of service for the private practice.
• Stay up-to-date with remittances and ensure timely posting and reconciliation.
• Handle the submission of medical records as required.
• Initiate requests for rate increases from insurance companies.

• Minimum of 1 year of experience in accurately coding and billing multiple CPT codes per date of service within a private practice setting (essential requirement).
• Experience and comprehensive understanding of the credentialing process is highly advantageous.
• Familiarity with the process for requesting pre-authorizations from commercial insurance payers and Texas Medicaid Managed Care Organization is preferred.
• A positive attitude and a demonstrated track record as a medical billing rockstar.
• Ability to think creatively and adapt to changing circumstances as required.
• Proficiency in or willingness to learn how to utilize Waystar Clearing House (training will be provided if necessary).
• Previous experience in billing for speech therapy services is a significant advantage.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:  Graphic Designer

Working Hours: Full-time, Mondays to Fridays, Flexible

Salary Range: $1,000-$1,200/month

About the Company 

E-commerce business sells a variety of furniture and ergonomic products to businesses of all sizes across the United States and parts of Canada.

Responsibilities:

• Updating PDPs on e-commerce website
• Editing images of the items that will be posted on the website
• Create your own template for image editing
• Assist in the email marketing side:
• Create actual graphics for email marketing
• Preferably someone with email marketing experience/copywriting experience

• 2+ years of experience as a Graphic Designer
• Proficient in Adobe Creative Suite (Photoshop and Illustrator)
• Proficient in InDesign (a plus)
• Proficient in Microsoft Office Suite/Google Workspace
• Preferably with experience in email marketing/copywriting (a plus)
• Excellent written and verbal communication skills
• Someone who can work with minimal supervision
• Highly organized, ability to meet deadlines, and keen attention to detail