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Sutherland
Sutherland
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Jobs
Company Overview
Sutherland has not provided any information.
List of Open Positions
Team Manager | Travel - Legazpi
Legazpi City
Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.Keep Management Updated: Inform leadership o...
Full-time
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Team Leader | Pioneer Sports Streaming Account (Taguig Site)
Taguig City
Responsibilities:The Team Managers' primary focus is to oversee, coach, and develop Customer Care to respond to customer, supplier, and dynamic partner inquiries, resolve issues, and answer various questions.The Team Manager will monitor email/call volume, email backlogs, and actions/responses of the agents to maintain and improve the resolution's quality and integrity.Assist in agent goal-setting practices. Take escalated...
Full-time
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Team Leader | Pioneer Sports Streaming Account (Carmona Site)
Carmona
Responsibilities:The Team Managers' primary focus is to oversee, coach, and develop Customer Care to respond to customer, supplier, and dynamic partner inquiries, resolve issues, and answer various questions.The Team Manager will monitor email/call volume, email backlogs, and actions/responses of the agents to maintain and improve the resolution's quality and integrity.Assist in agent goal-setting practices. Take escalated...
Full-time
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Team Leader | Pioneer Sports Streaming Account (Shaw Site)
Mandaluyong
Responsibilities:The Team Managers' primary focus is to oversee, coach, and develop Customer Care to respond to customer, supplier, and dynamic partner inquiries, resolve issues, and answer various questions.The Team Manager will monitor email/call volume, email backlogs, and actions/responses of the agents to maintain and improve the resolution's quality and integrity.Assist in agent goal-setting practices. Take escalated...
Full-time
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Company Summary
Sutherland