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TSA Group
TSA Group
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Jobs
Company Overview
TSA Group has not provided any information.
List of Open Positions
Business Analyst
Pasay
What will a normal day look like?The Business Analyst is responsible for the development and completion of key business reports and requirements to support the operational effectiveness of the channel.Duties and responsibilities:Provide structure in analysing and addressing business problems and opportunities Provide regular business reports and analysis with solutions for identified business problems or o...
Full-time
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Senior IT Specialist Software Engineer
Pasay
Provide technical leadership and guidance in the design and delivery of highly scalable fit-for-purpose customer engagement and back-office process solutions, architecture, technologies, and governance. Additionally, this role will lead the construction of a combined ecosystem of traditional on premise and cloud platforms.Technologies UsedGolangPythonPostgresqlAWS Cloud
Full-time
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Payroll Intern
Pasay
What will a normal day look like?Verifying and checking of employee payroll requirementsEmail response for the status of the documents submitted to payrollAssist on some clerical tasks
Full-time
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Reporting Administrator
Pasay
What will a normal day look like?This role is responsible for the development and completion of key business to support the operational effectiveness of the channel.What will you do?Scope new reporting requirements.Identify opportunities to improve the efficiency of reporting solutionsProvide assistance as directed on ad hoc tasks and projects as directed by Department Lead.
Full-time
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HR Intern
Pasay
What will your normal day look like? HRIS Enrollment for new hires201 filing (Contracts, Certificate of Completion, NPAs, Termination List and Attachments.Auditing of 201 file of previous employeesAssistance in request for updates on details in HRIS.Additional manpower for the HR team that can assist in ramping, events, and other support needed.Collating of Cocolife supporting documents for dependents enrolmentOther ta...
Full-time
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Instructional Designer
Pasay
What will your normal day look like?Design, develop and implement effective and efficient, flexible and innovative best practice learning and development initiatives and solutions including eLearning modules, to build capability and meet business needs with a focus on continuous improvement.ResponsibilitiesConsult with subject matter experts and stakeholders across the business to develop holistic learning, to develop relevant c...
Full-time
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Real Time Analyst
Pasay
What will your normal day look like?The Real Time Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved.The Real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems.Responsibilities:Maintain rosters in line with business and staff requests.Maintain...
Full-time
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PH - Refer All the Way Program
Pasay
What Your Day Will Look LikeWhen you walk through our doors, you join a team of energetic and passionate people striving to give people the experience they deserve – a collective of do-ers who think outside the box. Listen closer – you’ll hear our team in conversation with customers, asking open ended questions to identify value adding opportunities that ensure our customers are getting the best possible value. Our people deliver tailored solutions that can revolutioni...
Full-time
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Customer Experience Ambassador
Pasay
What is expected from you?Consistently delivers “Wow” experiences and services to internal and external customers through multiple channels.Resolves customer enquiries at the first point of contact in all possible circumstances. Demonstrates appropriate empathy and end-to-end ownership in the efficient and cost-effective resolution of Customer Complaints.Actively and independently maintains and develops knowledge, business acumen, skills and career develo...
Full-time
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Commercial Analyst
Pasay
The Opportunity:The Commercial Analyst is responsible for the development and completion of key financial reports, forecasts and budgets, and providing business leads with actionable insights to help drive better performance.Key Responsibilities:Supporting business unit managers in making better decisions, improve business performance and increase the value of their line of business by delivering timely and robust ana...
Full-time
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Instructional Designer
Pasay
What will your normal day look like?Design, develop and implement effective and efficient, flexible and innovative best practice learning and development initiatives and solutions including eLearning modules, to build capability and meet business needs with a focus on continuous improvement.ResponsibilitiesConsult with subject matter experts and stakeholders across the business to develop holistic learning, to develop relevant c...
Full-time
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Customer Relations Specialist
Pasay
Responsibilities As a Customer Relations Specialist you are responsible for coordinating the timely response to customers concerns, complaints and escalations on behalf of this travel account with the goal to providing first contact resolution via the customer's channel of choice. Maintaining high service levels, you will be responsible for delivering outstanding customer recovery throughout the customers journey. You'll be a key point of contact for our customers...
Full-time
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Company Summary
TSA Group