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Visa
Visa
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Company Overview
Visa has not provided any information.
List of Open Positions
Analyst, Client Success (Thai Speaking)
Pasay City
What an Analyst does at Visa:The Asia Pacific (AP) Client Success Management Shared Services team provide knowledge and expertise on market technology and infrastructure for Visa issuers, acquirers, processors, fintech and merchants.The Client Success Management Shared Services Analyst is responsible to manage post-sale and operational relationships for a significant group of Visa’s growth clients by overseeing onboarding and implementation processes, maximizing...
Full-time
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Consultant, Client Success
Pasay City
Team SummaryClient Services provides industry-leading operational support to Visa's clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa's clients, providing expertise to support and successfully grow their business. What the Client Success Consultant does at Visa:...
Full-time
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Dispute Analyst (Portuguese Speaking)
Pasay City
Assess and respond to requests for support and information, and operational issues for Visa’s Global Dispute clients in a 24x7 support model.Process client inquiries using case management tool, email, live chat and/or voice support service.Efficiently work several case types such as but not limited to New, Pending, Follow-ups & Email activities for both fraud and non-fraud case types for all line of business services.Collaborate and/or liaise with Visa inte...
Full-time
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Dispute Analyst (Spanish Speaking)
Pasay City
Assess and respond to requests for support and information, and operational issues for Visa’s Global Dispute clients in a 24x7 support model.Process client inquiries using case management tool, email, live chat and/or voice support service.Efficiently work several case types such as but not limited to New, Pending, Follow-ups & Email activities for both fraud and non-fraud case types for all line of business services.Collaborate and/or liaise with Visa inte...
Full-time
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Director
Pasay City
Team SummaryThe Credit Settlement Risk (CSR) team is part of the Risk function and acts as a 2nd Line of Defence. CSR is responsible for protecting Visa and its shareholders from financial loss and goodwill damage because of a member’s failure to fulfil its settlement obligations.What a Director, Credit Risk Management does at Visa:Lead and drive new credit risk solutions in a complex, high-risk emerging markets where the economic an...
Full-time
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Network Operations Application Analyst
Pasay City
As a member of Network Operations L1 Support team, the Sr. Application Analyst has the primary responsibility for monitoring the Corporate Visa Networks and providing first level response to assist in the mitigation or elimination of issues affecting network connectivity and impacting our clients or the Visa brand. The preferred candidate will need to possess strong technical and analytical abilities, to effectively monitor and support network connectivity on critical systems, resolve a high...
Full-time
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Head of Visa Government Solutions, Philippines
Makati City
Team SummaryYou will be an integral part of the global Visa Government Solutions team. The role will be based in Manila, Philippines and report directly into the Head of Visa Government Solutions for regional South East Asia. What's exciting about joining the Visa Government Solutions team?You’ll be supporting highly strategic public sector clients on high impact projects.Partner with industry stakeholders to develop innovati...
Full-time
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Analyst, Advanced Technical Solutions
Pasay City
What a Technical Solutions, Analyst does at Visa: The Technical Solutions Analyst (Enumeration) is a highly visible and demanding role, responsible for monitoring and reviewing enumeration alerts across the full suite of Visa’s risk products. This position is responsible for identification and mitigation of any risk or fraud attack affecting Visa’s clients or brand. This fast-paced team of technology experts identifies, investigates, disrupts, and...
Full-time
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Client Care Role Based Facilitators - Client Resolution (Acceptance, Issuing, CMS)
Pasay City
Responsibilities: 1. Facilitate role-based learning experiences across a variety of technical topics for new hires or existing Client Care teams 2. Supports and helps to prepare SMEs/Business Leads to co-facilitate learning events as needed 3. Use effective facilitation techniques and tools to create a positive and interactive learning environment. 4. Partner with stakehol...
Full-time
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Disputes Trainer, Client Care
Pasay City
The position is responsible for developing and delivering learning in support of Visa DPS products and services for Dispute and Support Operations (DSO) Dispute Analysts. Responsibilities include developing business-relevant curriculum, attaining appropriate level of expertise on assigned topics, delivering information effectively, and ensuring all established goals and objectives related to training and development are completed successfully. The trainer will work with the DSO technica...
Full-time
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Mobile Asset management
Pasay City
As a member of the Business Operations branch of Corporate IT, the IT Mobile Asset Management Associate is part of the team responsible for the lifecycle of user assets needed by our 22,000 global end users. In addition, this person is in position to execute effective and efficient procurement and asset services, ensuing values and competencies in maintaining transparency, integrity, and compliance. The Asset Management Associate derives meaningful operational metrics which align to OLA and S...
Full-time
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Dispute Analyst
Pasay City
Assess and respond to requests for support and information, and operational issues for Visa’s Global Dispute clients in a 24x7 support model.Process client inquiries using case management tool, email, live chat and/or voice support service.Efficiently work several case types such as but not limited to New, Pending, Follow-ups & Email activities for both fraud and non-fraud case types for all line of business services.Collaborate and/or liaise with Visa inte...
Full-time
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Work Force Planning Associate
Pasay City
Monitors service levels, abandon rates and aux utilization for multiple lines of businesses and sitesEngages managers in real time actions needed to meet performance objectivesAdjusts agent skills as needed to manage service levels in a multi-skill environmentResponsible for updating schedule exceptions, temporary schedule changes, and permanent schedule changes in the WFM system based on requests from the call center teams
Full-time
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Team Lead, Client Care
Pasay City
The Dispute & Support Operations Team Lead will lead a team of Dispute and Support Operations (DSO) Analysts of different levels, completing dispute work on behalf of DPS and VDMS clients. They are subject matter experts in their field and as such will be a point of contact and escalation within the department for complex dispute matters. Candidate will establish processes for efficient completion of Prepaid, Debit, and Regionals disputes in order to maximize resource utilizat...
Full-time
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Compliance Team Lead
Pasay City
What we expect of you, day to day: Be an escalation point for challenging transactions, HVTs (High Value Transactions), or clients/CSM (Customer Success Manager) requests Ensure the effective and efficient week-to-week operations of the TSS team - and that daily and weekly targets are met Cleary communicate changes to process, procedure and client specific updates with the team Deliver the mont...
Full-time
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Company Summary
Visa