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TSA Group
TSA Group
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Jobs
Company Overview
TSA Group has not provided any information.
List of Open Positions
Senior Project Manager
Pasay
TSA's Senior Project Manager will lead all manner of projects (strategic, operational, technical etc.) and change initiatives, overarching people, process, and technology. The Senior Project Manager will be responsible for the effective and efficient delivery of projects, following TSA's Project Management Framework and will also deliver improvements in how we operate. Manage successful delivery of projects. Facilitate effective scoping.Coordi...
Full-time
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People Advisor (PH-based AU Support)
Pasay
The People Advisor is responsible for the day-to-day management of a variety of HR and safety functions throughout most of the employee life cycle including employee relations, performance management and development, coaching, workplace health and safety, workers' compensation, fitness for work, employee engagement, organisational culture, reward and recognition.The People Advisor will work closely with leaders and stakeholders to provide advice and coaching on all people related matte...
Full-time
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IT Helpdesk Technician
Pasay
The IT Helpdesk Technician be part of a highly technical engineering team responsible for architecting and delivering solutions. This role will be a unique blend of hands on delivery, solutions design and architecture.The IT Specialist’s role is to ensure proper computer and software operation and to assist end users when problems occur, so that end users can accomplish business tasks. This includes receiving, prioritising, documenting and actively resolvi...
Full-time
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Learning Administrator
Pasay
The Learning Administrator is accountable for the effective and seamless management of the following: TSA's Learning Management System (LMS), Training Design learning materials repository, and other Training Design-related administrative tasks.Their role is to take care of LMS operational performance on a daily basis as well as to establish a connection between LMS vendor technical support and the Training Design Team. Essentially, a major responsibility is providing daily support to T...
Full-time
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Training Program Coordinator
Pasay
The Training Program Coordinator is responsible for overseeing and coordinating all aspects of the training schedule, managing email communications including confirmation and attendance management, and ensuring timely completion reporting. This role involves providing analytics, insights, and recommendations to optimise training programs and ensure their effectiveness. The Training Program Coordinator will maintain comprehensive records and ensure that all stakeholders are kept informed about...
Full-time
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Leadership and Development Coach
Pasay
TSA Group is seeking a skilled Leadership Coaching Specialist to join our team. In this role, you will be pivotal in developing and refining the leadership capabilities of our AU managers in Assurance through targeted coaching. You will work directly with individuals to enhance their leadership skills, drive personal and professional growth, and help them achieve their career goals while aligning with TSA Group’s strategic objectives.Key Responsibilities:
Full-time
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HRIS System Administrator
Pasay
Responsibilities:Business UAT preparation, user stories, test cases, personas.Level 1 UAT supportTraining development with training project team and running, support with issues during trainingDiscovery project team member- system knowledge and connection from technical perspective required.Design project member. Completion of workbooks with SME oversight, workflow configuration and mapping, updating of requirements to meet P1 build.Bui...
Full-time
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Realtime Analyst
Pasay
The Real Time Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems.Maintain rosters in line with business and staff requests.Maintain real time activities for a clear view of rostering dataProduce highly accurate reports highlightin...
Full-time
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Customer Communication & Engagement Specialist
Pasay
Responsibilities Our Customer Communication & Engagement Specialists are responsible for ensuring an outstanding service experience across our Social Media channels, for customers interacting with us in a private message. Timely, easy and personal service is the goal, striving for first contact resolution for all interactions. Social is a channel we want to build on and grow, offering customers more options to obtain service from us. Typical enquiries include:...
Full-time
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Company Summary
TSA Group