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Turnitin, LLC

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Company Overview

Turnitin, LLC has not provided any information.

List of Open Positions

Finance Systems Developer (Philippines Remote)

We are seeking a highly skilled NetSuite Developer with strong coding and scripting abilities to join our finance systems team. This role involves the development, configuration, and support of our NetSuite ERP, including designing custom scripts, automations, and integrations to improve the system’s functionality for finance operations. The ideal candidate will work closely with the accounting, finance operations, and FP&A teams to provide technical expertise and support across multiple...

Full-time

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Collections / Cash Apps Specialist (Philippines Remote)

Reporting to Collections Team Lead, this role is responsible for working in a fast-paced global team to efficiently collect cash from customers. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to the company's collections policies and procedures.Responsibilities: Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.&#x...

Full-time

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Technical Support Representative, Tier 2 (Philippines Remote)

The Technical Support Representative, Tier 2 team assists the Tier 1 Support team by liaising between Support, Development, and Product teams. These experts are part of the technical leaders within the Assessment Delivery Operations and Support department (ADOS), providing regular feedback and updates on our client's issues with the product to both the internal ADOS Technical Support team and internal stakeholders. Similar to the Tier 1 team, the Tier 2 team works to establish if reported bug...

Full-time

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Relationship & Operations Manager (Philippines Remote)

This role manages the overall quality of service delivery and daily operations through relationship management with the BPOs.This role will focus on driving improvement in delivery management core processes and opportunities, BPO performance and customer satisfaction.Act as the main point of contact for the BPO and handle their day-to-day communication and requirements.Define, develop, communicate and implement standard operating procedures and best practi...

Full-time

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Team Lead, Technical Support (Philippines Remote)

Lead a team of Triage Support Specialists to ensure the successful support of the Turnitin User base and the continuous improvement of team capabilities and performance.Key Responsibilities and Outputs:Manage own time effectively to ensure that leadership duties are carried out, whilst also maintaining a reasonable volume of case work.Lead by example in case quality.Monitor performance at team and individual level – share with support lead...

Full-time

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Sales Development Representative (Philippines, Remote)

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes t...

Full-time

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Manager, Sales Development (Philippines, Remote)

Turnitin is seeking a strategic and results-driven Sales Development Manager to lead, mentor, and drive a team of Sales Development Representatives (SDRs). In this role, you will oversee a regional APAC team responsible for generating qualified sales opportunities by developing and managing prospecting efforts. You will ensure the team effectively understands the Turnitin Integrity and Assessment product portfolios and how to assess potential customer needs to position the right solutions.

Full-time

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Technical Support Representative, Tier 1 (Philippines Remote)

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and process the ability to m...

Full-time

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Technical Support Representative, Tier 1 (Philippines Remote)

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and process the ability to manage mul...

Full-time

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Company Summary

Turnitin, LLC