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Visa

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Company Overview

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List of Open Positions

Management Consulting Program Head

Team SummaryVisa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants), and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. What a Consulting Program Head, Vis...

Full-time

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Privacy Analyst-1

The successful candidate will join Visa’s Global Privacy Office as an Associate in the Global Privacy Strategy and Operations team. In this role, you will be interacting with Visa consumers as well as internal stakeholders, helping them to understand how Visa’s Global Privacy Office can support them to understand how Visa uses personal informationUsing Visa’s online Consumer Rights Portal, effectively and efficiently, plan and prioritize Data Subject Access cases to ensure that st...

Full-time

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Client Consulting Analyst

As a Consulting Analyst, you will be leading and / or working on VCA engagements where you are expected to:Use Visa and external data to analyze client needs and identify opportunities for consulting assignments with Visa’s key clients.Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate, and implement consulting services and meet client's business targets (assignment objectives...

Full-time

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Sr. SW Test Engineer - Korean Speaking

Team Summary:The Client Services Team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.The Client Testing team is part of Visa's Global Client Services group. We...

Full-time

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Senior Director - Client Services

Team SummaryClient Services (CS) provides industry-leading services to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to Product, bringing the voice-of-the-customer into the design, development and successful deployment of Visa products and services.Client Services is accountable for delivering a world class service experience to our clients that begins pre-sales and continues through onboarding, implementat...

Full-time

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Client Support Specialist (Payments - FX/Swift)

As part of the Payment and Service Operations function, the role is a client-facing support role. You will be expected to deliver best in class support to our client base by owning and managing client enquiries through to resolution. Provide excellent support to VPL’s growing client base (banking and corporates)Analyse, diagnose, investigate and resolve a variety of payment and service-related incidents and requests by working closely with other internal funct...

Full-time

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Licensing Consultant

Team SummaryClient Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business. Our AP Client Licensing team is at the heart of our operations, ensuring...

Full-time

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Client Care Analyst

Manage activities, requests for support and information, and operational issues for Visa’s Global clients and processors in a 24x7 support model. Manage client inquiries using case management tool, email, and/or live chat support service. Efficiently manage several case types such as but not limited to New, Pending, Follow-ups & Email activities.Collaborate and/or liaise with Visa internal groups to meet clients' needs aligned with the organizatio...

Full-time

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• Deliver world-class customer service through monitoring and coaching teammates• Champion a world-class Employee and Customer experience• Promote employee Engagement• Facilitate career development among team members• Delivery of service level, coaching, budget (overtime, handle time, etc) and other key metrics• Ensure Attendance and Adherence expectations are met• &#...

Full-time

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Payments Specialist

What we expect of you, day to day.Daily execution of payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs for JITManage the correct allocation of incoming liquidity within agreed times scalesInvestigate and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)Correspond and liaise with Network Part...

Full-time

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Client Care Associate - Commercial and Money Movement Solutions

Position Description:The Client Care Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Commercial Solutions and Visa Direct products. As a Client Care Associate, you will be working with external clients and banks along with internal Technical Solutions, Compliance, Treasury, Product and Technical teams regarding issue management and support for Visa C...

Full-time

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Implementation Analyst

In this role, you are expected to:Provide implementation and project management support to Visa client institutions, processors and third-party platforms in the AP region to ensure customer expectations are successfully met.Coordinate directly with clients to understand product set up requirements and facilitate product configurations, conversions and maintenance requests without negative client impact.As a subject matter expert, acquire and main...

Full-time

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Implementation Consultant

In this role, you are expected to:Provide quality project management and implementation support to Visa client institutions, processors and/or third-party platforms in assigned region to ensure client expectations are exceeded.Create and maintain implementation best practices for money movement and commercial card products using project management methodology and payments industry knowledge.Coordinate directly with clients to understand product s...

Full-time

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Client Care Associate - Global Client Resolution

Job DescriptionThis is a mid-level professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations. Responsibilities•This role administers the business processes related to client onboarding, offboarding, reporting, and ongoing management of client and users that the GCR Team caters to.•Manage activitie...

Full-time

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Sr. Client Care Support (Spanish Bilingual)

This role is an individual contributor with a focus on analyzing technical complaints and providing first level support to both Internal and External staff worldwide. The team also provides access controls designed to enroll, update, delete and audit both Internal and External profiles for various Visa portals. This position is at a professional level and uses a set of standard procedures to execute tasks while applying...

Full-time

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Company Summary

Visa