As the Web Data Analyst of our digital analytics realm, you'll report directly to the Web Analytics Supervisor, ensuring the seamless operation and maintenance of our data analytics tools. Your role will encompass a wide spectrum of responsibilities, from addressing specific online marketing inquiries and crafting insightful reports to data collection, processing, interpretation, and analysis, while also being the vigilant guardian against any disruptions to the data analysis process.
What you'll be doing:
Analytics Reporting
- Analyzes and monitors website performance and supports Data Insights to make better business decisions and deliver the highest level of customer experience.
- Collects, interprets, and analyzes product sales data to find opportunities and help improve web merchandising and product assortment.
- Develops and maintains dashboards, reports, and presentations to key stakeholders in an accurate and timely manner.
- Supports other functions through Ad Hoc analysis.
Tools Development and Maintenance
- Manages and maintains some basic analytics tools, including Google Analytics, PowerBI, and Excel models.
Internal Systems and Processes
- Accountable for specific short-term projects and areas of responsibility. Ensure high-quality results are delivered.
- Maintains and suggests improvements to various analytics systems and processes.
- Supports the team in the documentation of systems and processes.
Career Development
- Adapts, develops, and expands skills as new and advanced solutions are introduced.
- Supports and mentors junior team members.
Performs other duties that maybe assigned from time to time
What we're looking for:
- Bachelor’s Degree in Mathematics, Statistics, Economics, Business Administration, Accounting, or any other related quantitative course
- Minimum of one (1) year relevant experience in performing maintenance and day-to-day operations of analytics tools, for supporting deep dives with specific online marketing requests, and development of new insightful reports.
- Must be adept in collecting, processing, interpreting, and analysis of data, as well as in resolving issues affecting the process of data analysis.
- SQL, Big Query, RegEx, or Python skills (at least one).
- Experience using Google Analytics and a general understanding of the eCommerce retail environment.
- Familiarity with Office 365 stack (Excel, SharePoint, PowerBI).
Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. Company executives visit the Philippines regularly, so team members attend in-person meetings from time to time. The Web Data Analyst position is a remote working position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.
Our must-haves:
- Must be willing to attend occasional in-person meetings depending on the status of the pandemic.
- Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
- Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
- Must have a back-up internet connection of the same speed, if primary connection becomes spotty.
Status: This is a full-time, permanent position with benefits.
Hardware Provision: Company-issued Laptop will be provided on first day.
At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:
- Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
- 13th Month Pay
- Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
- Internet Subsidy. With internet allowance, we are set up for success.
- Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
- Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
- Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
- Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
- Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
- Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
- Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
- Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
- Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.
