Perform various tasks within Bill to Cash (B2C) stream such as daily cash application, processing of AR interface lines, and other day-to-day operational activities. B2C Analyst will also be involved in performing month-end closing activities. The performance should meet the requirements defined in the SLA/KPI’s.
Specific Responsibilities
Book and allocate payments received from clients.
Monitor and coordinate with Collections Team on unapplied and unidentified payments.
Assist with revenue downloading and reconciliation with invoicing system.
Process Accounts Receivable (AR) interface lines to Oracle.
Correct treatment of Cash on Delivery (COD) accounts.
Ensure credit notes and invoices are properly offset, as needed.
Respond to inquiries from business / customers and resolve issues.
Perform AR reconciliations.
Assist with AR sub-ledger close process and other month-end activities (Bad debt
provision, Unbilled Revenue (UBR) and Work-in-Progress (WIP) accruals)
Ensure monthly checklists are completed by the month end and signed off by B2C
Specialist/B2C Supervisor.
Ensure that monthly KPIs are met.
