- Typically supervises non-professional who perform routine tasks or provides informal and/or formal guidance, training, and support to other team members
- Requires developed specialized skills, or breadth of skills, through job-related training and considerable on-the-job experience.
- Often inputs to development of new procedures / standards subject to approval from manager.
- Requires in-depth knowledge and experience to respond to non-routine situations, with consideration of short-term consequences.
- Requires formal qualification / vocational training.
- Completes work with a limited degree of supervision or works autonomously.
- Has developed deep skills through vocational training and work experience in a distinct area and range of processes, procedures, and systems to carry out assigned tasks.
- Mainly works autonomously within established procedures and practices.
- Often solves complex and varied problems of recurring nature with limited degree of supervision.