- Acting as customers’, service providers’ and third-party providers’ primary point of contact through phone, email, or live chat interactions
- Ensure supplier payment terms are correct, as well as the payee name and remittance address, and that all additional data are entered into the system properly.
- Utilize various client-based tools and applications for customer management and servicing.
- Obtain missing invoices or credit memos, and track invoices and shipping receipts until the order is received and invoice is fully processed.