Acting as customers’, service providers’ and third-party providers’ primary point of contact through phone, email, or live chat interactions
Ensure supplier payment terms are correct, as well as the payee name, remittance address, and that all additional data are entered into the system properly.
Utilize various client-based tools and applications for customer management and servicing.
Obtain missing invoices or credit memos, and track invoices and shipping receipts until the order is received complete and invoice is fully processed.
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