This role is primarily responsible to provide routine transactional support to the time and labor process and facilitation of accurate timecard transactions.
Perform assigned time and labor processes to support the overall timekeeping services in compliance with methodologies, relevant regulations, and established standards.
Support in the compilation, review, and accurate posting of timekeeping data.
Review timesheets and verify attendance or hours worked inline with standard methodologies and processes.
Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures
Provide support on weekly close process to ensure accurate posting of timecard transactions
Create and review period-end reports such as post-payroll reports based on the stakeholder’s requirements
Provide support on payroll inquiries using company HR systems
Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
Support selected simple process improvement initiatives to streamline processes.
