- Acquire verbal consents from patients' families for monitoring services via telephone calls, ensuring clear communication and understanding.
- Maintain meticulous records of all interactions and consents in accordance with company and regulatory guidelines.
- Collaborate with clinical teams to provide feedback and insights from readmission reviews and patient interactions.
- Accurately update the patient portal following each consent obtained, maintaining a high standard of data integrity.
- Proficiently navigate the Electronic Health Record (EHR) system, PointClickCare, to extract data pertaining to patient transfers.
- Perform detailed readmission reviews (transfer out log analyses) by examining transfer logs from skilled nursing facilities
- Analyze and interpret data within the portal for all patients listed in the transfer out log, identifying significant clinical events.
- Create detailed and engaging presentations using Google Slides to showcase successful patient case studies demonstrating the impact of services.
- Generate compelling case studies that highlight instances where the monitoring services have successfully identified and mitigated potential hospitalizations.
- Maintain consistent and effective communication with the team, providing regular updates and reports on task progress and any insights gained.
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