- A data-driven and analytical individual to develop performance analytics, insights and recommendations that enable organizational effectiveness and the delivery of extraordinary customer performance.
- Develop and implement analytical frameworks for end-to-end business planning & performance management
- Conduct analyses on customer and commercial performance
- Design data capture methods and analyze data for insights
- Support in identifying & driving business improvement opportunities
- Support in gaining external customer feedback, market insights
- Generate customer insights through data analytics and customer engagement
- Design and run performance review meetings
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