x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Philippines   »   Jobs in Pasig   »   Finance / Banking / Insurance Job   »   Marketplace Trust and Safety Content Associate
 banner picture 1  banner picture 2  banner picture 3

Marketplace Trust and Safety Content Associate

Carousell Group

Carousell Group company logo

About the Role

As a Marketplace Content Associate, you will report directly to the Trust & Safety Associate Manager. You will perform content moderation in all areas related to Trust and Safety across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

You will:

  • Perform manual moderation functions for incoming listings / users  from different sources of report.
  • Ensure listings and users in our platform are compliant to our policies.
  • Identify and act on suspicious or undesirable content or behavior in our platform.
  • Perform moderation functions using different tools.
  • Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
  • Respond to tickets in relation to fraud, disputes, account enforcement, and authority requests.
  • Respond to escalation from different channels in the organization
    ✱   This job post has expired   ✱

    Sharing is Caring

    Know others who would be interested in this job?